The Legacy Event Center

d to have a caterer if we plan on having food at all. They will not allow us to even have sandwiches for our guests so our options are to find a caterer within 60 days of our wedding or our guests won't be eating anything at all. The contract doesn't even say that it is a requirement to have a caterer, all it says is that the caterer needs to be a licensed person and that they are responsible for the cleanup of the food. IT DOES NOT SPECIFICALLY STATE THAT A CATERER IS REQUIRED! When we told them that, they said, "Oh well it's implied so you need to have one". They never told us that we had to have one. They won't compensate us for their mistake and they are basically telling us to deal with it. This is just one of the many problems that we have with them. Other problems include them telling us a specific setup time for our date and then telling us something completely different within 90 days of the wedding, the unprofessional handling of the situation and responses that aren't genuine. Definitely not worth $4000. Our day is ruined, all because of them. No matter what happens from this point on, all we are going to think about and what we are going to remember is that The Legacy screwed us over by not (according to them) telling us what should have been said when we signed the contract and that all they care about is getting money from you. Do yourselves a favor and look somewhere else. They lied about what they said in the past and they aren't willing to fix their mistakes. There are cheaper places that are more than willing to make your day special and are way nicer. I'm not writing this in an angry mood, the moment has passed that and my thoughts are gathered again, i just want to make sure no one else goes through what we are going through. ***UPDATE*** Minutes after writing this review, i got a call from them. I didn't know they had called and left a message until monday. When i check the messages, the first one said i had 5 minutes to call them back (which by the tone told me that was pretty much one of those "call me or else" things) and the 2nd one was Emily telling me that because of this review that you are reading, the event is no longer booked and the contract is cancelled. They even told me after they said they would give me the money back that i should seriously consider retracting this review. Funny how much they care about this huh? Pretty professional right? All because they don't allow any food being there that isn't from a licensed caterer. I understand that they don't want to be held liable if anyone gets sick, but there's ways of doing that. They could have put that the facility and the YWCA are not responsible for any illness or injury that may occur during the event that is scheduled. But their rules are their rules and basically if you decide to go here, you have to spend more money than you think and your not allowed to talk about them in any negative way or they'll say it's defamation. They pretty much threatened us with that if we didn't take the review down. It's really disheartining that the YWCA has a staff that represents them like this. You would figure that they would hold them at a higher standard. It's your wedding, make sure you know what your getting into before you sign their "contract".

just walk down the hall for the reception. 5 stars!!

ancing. I loved the coordinator, Julie, she was so sweet and helpful with everything!

weren't right on the day of... no fireplace, internet (me needed to run our sound), table cloths weren't ready, and so many other details my decorator took care of that the venue should have. I loved my wedding and the venue is pretty, but I was very dissatisfied with the service... look somewhere else first.

the front and I couldn't imagine being married anywhere else. Melissa Sharkey was great to work with and answered every question I had. With her help our wedding day went smoothly.

s place to all of my friends and family. Definetly worth what we paid for.

ooms were fantastic (Wii for the guys!), and plenty of room for the whole family to get ready. The chapel has beautiful wood everywhere- floors, beams, pews. Like an old Quaker chapel. The staff was accommodating and friendly. We got so many compliments on the venue- would definitely use again.

oved not having to worry about my guests getting lost in route to the reception!

Melissa, the event coordinator, was so helpful through the entire planning process. I absolutely loved working with her!

made the wedding go so smoothly. Everything was taken care. I just had to pay and show up. The place isn't cheap, but it was well worth it. There is no better place in Lubbock in my opinion.