Book Your Wedding with The Lenox Hotel
A BALLROOM IN BOSTON, MA
The Dome Room. Brimming with charming Bostonian personality, the Lenox serves as a local favorite for brides and grooms to be, thanks in part to its glorious Dome Room. The Dome Room is an enamoring ballroom with a gilded dome ceiling, and is popular for its 1900s architectural design mingled with modern features and amenities. Boasting the capacity for as many as 135 guests, the Dome Room makes the ideal space for both your ceremony and reception.
What You Should Know
The Lenox offers an all-encompassing wedding package which covers everything from preparing the venue to your design specifications and working with you to create a wedding-day menu to providing extras like the wedding cake and amenity baskets in private restrooms at the event. While you always have the choice of bringing in your own wedding vendors, the Lenox offers a list of preferred vendors who are familiar with celebrations at the hotel as well.
The ceremony fee for use of the Dome Room includes personal attention from a wedding coordinator who will be in charge of setting up decor, tables and place settings, as well as greeting guests as they arrive. The Lenox does not have private parking, but does offer valet parking services for your guests. Reservations for a reception will also grant you complementary access to the second-floor function space for up to five hours. All events must end by 11:00 p.m.
The hotel wedding package offered by the Lenox gives you full access to an array of beneficial service inclusions. You will be appointed a wedding specialist who will work personally with you to narrow down the details of your wedding package. This Lenox hotel wedding package includes:
- Private chef tasting for up to four guests
- A private coat room if the weather makes this a necessity
- Table dressing, including candle votives and placecards
- Customized wedding menu cards upon request
- Access to the Lenox rooftop for photo opportunities
- A wedding suite for the newlywed couple on their honeymoon night
- Servicing bartenders for the event
- A professionally crafted wedding cake by Dessert Works Bakery
- Three-course seated dinner, priced per person
- Champagne toast at the reception
In addition to the many inclusions, guests in attendance will also have the advantage of obtaining rooms at the Lenox at a discounted rate. Access to the open house bar is also included in package pricing.
From the Vendor
Timeless Elegance in Back Bay, Boston
The Lenox specializes in creating a memorable experience that blends impeccable service, world-class cuisine and thoughtful amenities amid beautiful surroundings bringing historic character to your special event. We offer customized menus prepared by our Executive chef and an on-site Wedding planner
Amenities + Details
For more details about amenities, please message the Venue.
$$$ – Moderate
Ballroom, Historic Venue, Hotel, Restaurant
Food + Catering, Planning
5 stars doesn't seem like enough for the staff at the Lenox! From the beginning the Lenox has exceeded all my expectations. Alison, the wedding coordinator is truly amazing. As an out of town bride, wedding planning can be more difficult but Alison made it so easy. She is quick to respond to all questions and has all the answers! She is incredibly thoughtful and you can't help but want to be her friend! The wedding venue itself is beautiful. When making decorating decisions I knew that I never needed to worry because the details in the venue would make anything seem magical. I can't rave enough about the dome room! Guests will love staying at the Lenox--mine are still talking about their wonderful experience! In fact, one of our guests works in the concierge business and had nothing but glowing remarks about the staff at the Lenox. I had many guests fly in on red eyes and the staff graciously let them check in as soon as they arrived! The food is delicious! The location on Bolyston is perfect! My husband and I can't be happier that we chose the Lenox and are looking forward to coming back for many anniversaries!
If you're looking at the Lenox for your wedding, you will be dazzled by the room, love the location, and be amazed by the food. All of those things will exceed your expectations, but what makes the Lenox a truly standout wedding venue is the exceptional people. From the planning stages to the wedding day, Alison and her staff treat you like you are the only couple getting married that year. They are attentive, friendly, professional, genuine and engaged. The staff truly shines on the big day, allowing you to focus on soaking it all in instead of worrying about any details. Pre-wedding of emergency? Alison has it tackled, go enjoy yourself. Need a drink or food at any point, Alison has it taken care of. Lost your key to the room? Any Lenox staff member will drop what they are doing to help you. Someone spilled on the dance floor? There is always someone close by who is ready to take care of it. You just never have to worry -- and that's a true gift on your wedding day! Every single person we encountered throughout our stay was kind, professional, helpful, and so sweet about the wedding. And our guests all said the same! We absolutely loved working with Alison and the Lenox, and will continue to sing their praises to anyone who will listen.
There are not enough good things to say about the Lenox Hotel, and more importantly, Taylor, the Lenox's amazing Wedding Planner. Due to circumstances beyond our control, my husband and I needed to marry quickly, and Taylor was calm, cool, and collected, when we certainly were not. Taylor literally handles EVERYTHING for you, and is such a pleasure to work with. Taylor was nice enough to share timelines and literature to help guide us through the day, and coordinated with all of our vendors, taking a lot of stress out of the pre-planning process. The Lenox Wedding package really does make the planning process a breeze, as its all inclusive, and does not leave you wondering what financial surprise is headed your way. If you want to enjoy your wedding day and feel confident that everything will be handled, do yourself a favor and have your big event at the Lenox!
PERFECT….the word we use to describe our wedding on April 1, 2017 at The Lenox. From our first meeting with Alison, to planning details with Taylor, to the day of with Taylor & Jenn, we can’t thank everyone enough for making our day perfect! The Lenox wedding package made planning a breeze, they think of every detail and the cost is all inclusive. We had Frank Baptista as our DJ and Whim Events for flowers which were recommended by The Lenox, knowing they work together as a team was so reassuring. The Lenox is ideal for a Boston wedding, many of our guests commented that they felt so welcome from the minute they arrived throughout their stay; it definitely doesn’t feel like a “hotel wedding” and the photos in the dome room and on the roof are priceless!
I honestly cannot possibly say enough good things about the Lenox Hotel. Every single interaction which we had at the hotel exceeded all of our expectations. From our very first visit to the morning after the wedding day every person at the Lenox was such a pleasure to work with and our guests were treated like royalty. We initially worked with Alison when looking at venues and she was so responsive, accommodating and a pleasure to work with. Taylor was our wedding coordinator and we absolutely loved her!! She went above and beyond to make sure everything went perfectly and made us feel so comfortable knowing that she had everything covered. I loved every minute of working with Taylor and cannot recommend her highly enough. The rest of the staff at the Lenox was just as amazing, from all of the doormen, to the valet and front desk staff to every member of the waitstaff we dealt with during the wedding and morning after brunch they all felt like family. The Lenox honestly made our wedding feel so much more special than it already did as everyone there went so far above and beyond to make sure everything was perfect. I cannot imagine having had my wedding anywhere else and my only regret is that we can't do it again!!
Great hotel and event space. The restaurants/bars in the lobby are also quite good. We booked our wedding here and had a number of our guests stay for multiple days. Everyone raved about the Lenox and I agree! The staff was always super friendly and overly helpful. As far as planning a wedding with them, Taylor was my right-hand lady through it all. She was in contact with me the entire time from when I booked (a year in advance) until after the wedding. She would send me reminders for any wedding tasks. She contacted my other vendors for me to coordinate everything for the day of. She had everything taken care of and I would have gone crazy without her! The Lenox also has a great package for weddings that is all inclusive and definitely beat the competition.
Thank you, thank you Taylor, Alison, and the Lenox team! Our brunch wedding was absolutely awesome and we are grateful for all of the extras and for things going so smoothly. Our guests loved the food and the Dome room itself has beautiful natural light. The hotel rooms were amazing and we can't thank you enough for everything!
Choosing The Lenox Hotel was the best decision my husband and I made for our wedding. Taylor, our coordinator, was absolutely amazing. Not only is the hotel gorgeous (and one of our favorites) but the service we received from Taylor and The Lenox throughout the whole process was far beyond our expectations. Taylor was so professional, kind and responsive (I had a lot of questions) throughout the many months leading up to our wedding and she made sure everything went flawlessly on our big day. Literally not a single thing went wrong on the day and my husband and I definitely attribute that to Taylor. She helped us book our rehearsal dinner at City Table too, and even managed to organize some beautiful floral arrangements for me for the tables free of cost when I emailed her last minute saying I forgot (thank you!) She was always there when we needed her and was on point and so helpful reminding us of things to start thinking about as we got closer to the wedding. The food at The Lenox is also fabulous and all of our guests were commenting on how great it was to go to a wedding without "wedding food." The Dome Room where we had our reception is gorgeous and I could not have imagined a better place to have our reception. Another stand out thing about The Lenox is that on your wedding day you have an entire floor to yourself, so the only people on the floor all evening are guests and hotel staff. Honestly, I cannot say enough good things about The Lenox and about Taylor. We could not be happier about how the day went and if you are looking for a reception venue downtown, you have to look at The Lenox. If you book and you are lucky enough to work with Taylor too, I promise your day will be flawless. Thank you again to Taylor and to everyone at the Lenox for making our wedding day the best day ever!
We recently had our daughter's wedding reception at the Lenox and we could not have made a better choice! It was perfection! The event coordinator Taylor was professional, calm and helpful as we planned this wedding long distance over the past year. The Dome Room is a spectacular venue and the food and service were amazing. We had many guests stay at the Lenox and they commented that it was a fabulous location in the center of Boston that gave them so many options for activities during their stay. The entire staff was attentive and professional from the moment we arrived to checkout. Thank you to the Lenox for a magical weekend and a once in a lifetime event!
To summarize our wedding experience with the Lenox Hotel team in two words is FIRST CLASS. As residents of Boston, we were seeking out a location in the city and The Lenox Hotel came HIGHLY recommended to us as a venue to host our reception. Upon our initial visit, Alison and Jenn connected with us in such a friendly way that allowed us to instantly build a rapport with them and made us realize just how professional the level of service is here. In addition, we were overwhelmed by the hotel elegance, beauty and charm this hotel has from the second we walked into the lobby. With that, we were instantly dialed in to this venue as our top pick! The Lenox Hotel wedding package is not only priced VERY reasonable, but outlined in a way that is very clear and fun to understand. Alison and her team quickly answered any and all questions we had throughout the process. So many friends would comment along the way ‘Isn’t wedding planning so stressful’ and my answer was always ‘No’ as the Lenox package includes so many small details you don’t have to worry about! It didn’t take us very long to quickly lock in this venue as our selection knowing the spectacular service we would receive and the high quality food that is prepared and served here all the time. At our food tasting we loved everything we tried which made the decision even harder to pick the appetizers and entrees. About a year later in October 2016, the Lenox Hotel team EXCEEDED our expectations in what was such a special day that we will remember forever! We walked into the BEAUTIFUL lit Dome Room with table place settings looking ABSOLUTELY spectacular with all of glitz and glam that special room has. All of our guests were commenting on how perfect the dome room was for our wedding. They also had high remarks for the excellent food and service throughout the evening. We cannot thank Alison and her team enough for their superior service to our guests and to us that night in addition to the level of detail they put in. For one example, we were so caught up with introductions and conversations during our wedding day that Alison and her team realized we did not get a chance to enjoy a slice of cake so with their keen sense of awareness, they wrapped up two slices for us and put it in our suite to enjoy later that evening with a hand written note. The Lenox Hotel team, along with Alison and her team, completely OVER DELIVERED to us such a special day that not only do our guests continue to talk about, but we will remember for the rest of our lives. THANK YOU!!!!
My husband and I got married at the Lenox Hotel in August 2016, and if we had to do it again we would choose the Lenox every single time! We cannot thank them enough for our amazing wedding. I can’t imagine having had our wedding at any other venue. A friend recommended the Lenox to us after she attended another wedding there. She raved about the food and kept saying how much fun she had. I'm so thankful she told us contact the Lenox because it was a magical place to get married. The dome room is absolutely gorgeous- the photographs do not do it justice. Alison and her team are extraordinary. We would frequently have questions, and we would worry about whether the Lenox could accommodate our requests, but we quickly learned how helpful Alison was. Working with this team in the months, weeks, and days leading to our wedding was very easy. We had far less wedding stress than many couples. Every single time we went to the hotel, we were treated like part of the family. From our first meetings to view the venue, to our tasting, to our rehearsal and wedding, every event was absolutely perfect. Even our guests commented about how welcome they felt at our wedding. Alison is such a talented coordinator. She is so accommodating, warm, and she made us feel so special. The day of our wedding was an absolute dream- Alison, Jenn, and their team did an amazing job setting up the room, the food was FANTASTIC (our 114 guests raved about it), and the staff absolutely went above and beyond to make it so that we had nothing to worry about on the day of wedding. There wasn’t a single part of our wedding that did not go as planned, and Alison is a huge part of that! She is incredible at her job. Everyone was extremely friendly, and they even delivered our cards and gifts to our suite and laid out a congratulations message in candy! Almost three months later, our friends and family are still talking about how amazing our wedding was and how much fun they had. The Lenox was an extraordinary venue, and it’s absolutely worthy of 5 stars.
The Lenox was the most beautiful venue we could have ever chosen for our wedding. They made the entire event unbelievably amazing in every way. The service was impeccable- my guests couldn't stop gushing about the entire experience. Everyone that I worked with at the hotel was patient and attentive, and they made me really feel welcome. I literally have not one complaint about the food, service, ambiance- everything was perfect. Highly recommended for a romantic and unforgettable wedding!
I cannot say enough nice things about having my wedding at the Lenox. From the planning process, to the venue, to the food, everything was perfect. Alison is your dream coordinator who has the answer to literally every question! We had a 120 wedding, and the venue is intimate and romantic. The way they do the pricing is straightforward and no hidden costs like other places. 5 star service from beginning to end! We had our ceremony onsite, and they were able to flip the room during the cocktail hour.
I had the pleasure of getting married here over Labor Day weekend. I must say, it went off like a well choreographed symphony. We stayed and got ready in the Judy Garland suite, which was just so pretty and feminine, and was the perfect backdrop for wedding day photos. Alison, the Director of Catering & Events is the John Williams of this Lenox symphony, not one note was out of place. No idea how she stays so calm and organized with all the weddings and events she is planning. All of the food was delicious and got rave reviews. We even did some menu customization and everything was perfect. Alison was also a dream in providing vendor suggestions (photographer, DJ), as I was overwhelmed with choices online. We were planning this wedding from CA and she made it as easy as it could possibly be. (I am Type A and like to control everything and felt perfectly comfortable leaving everything in her hands.) The best part of the weekend was though was the staff. I wish I could name everyone. They do at least one, if not two weddings every weekend in peak season, yet every staff member treated us like we were the king and queen. They went out of their way to make us feel special. My new hubby and I, along with our dog, look forward to spending many more momentous occasions at the Lenox. Thank you to all the team for playing a role in the best Boston wedding weekend ever!
The reason we were sold on this place was how beautiful the space is, and how the service had a one-stop shop package. It also helped that the hotel is right in the middle of the city and is a beautiful historical building, so it makes up for a the perfect Boston city wedding. The staff, especially Taylor, were incredible. We can't thank them enough for all of the hard work and effort. Taylor made planning our wedding so easy and effortless that we were worried we were missing something! We were too relaxed! Oh, and the food and wine, we were soooo impressed. So delicious and the portion sizes were big! No skimping out on our guests! Thank you so much The Lenox Hotel for making our special day even more special!
My husband and I had both our ceremony and reception at The Lenox, and we worked with Taylor Marshall as our Coordinator. We had a unique situation, where we had to change venues 3 months before our wedding day so Taylor had her work cut out for her planning on such short notice. She jumped right on top of things and made it look easy! She was so organized, knowledgeable, professional, and was very quick to respond to emails and phone calls. She's such a sweet, friendly person and so great to work with. My husband and I couldn't have asked for a more beautiful venue for our ceremony and reception. The Dome Room is gorgeous, and the dome really makes the space so much more than your typical hotel function room. The wedding package that you get with The Lenox is comprehensive and their team really takes care of everything for you so you don't have to worry about booking as many outside vendors or doing a ton of stuff yourself. They are also really flexible, and Taylor went above and beyond to accommodate our needs and wishes. She took so much of the stress off of us, as we knew that she would be able to make any last minute guest count changes or other changes work. Having gone through most of planning a wedding at a different venue, I can say with confidence that the catering tasting and food on the day of at The Lenox is unbelievable. Our guests were raving about their meals! The location of the hotel is perfect for photos, as well, with so many great areas being right there (BPL, Marathon finish line, Boylston Street, etc.). The Lenox allows the bride and groom to take photos on the roof at any point throughout the day/evening, which also made for some amazing pictures with the Boston city skyline in the background. Taylor and the rest of the team at The Lenox really went out of their way to make our wedding day amazing, not only with the big things but with the little touches as well. If you choose The Lenox as your venue you won't regret it!
The Lenox Hotel exceeded every expectation. The wedding went off without a hitch and their customer service is unmatched by any other hotel. They are without a doubt, an upscale establishment, dedicated to their guests experience! Our wedding was gorgeous and turned out amazing thanks to the hotel and their staff! We could not be happier to have this as our anniversary location to visit each year!!! The dome is perfect for an indoor wedding ceremony and reception--our guests haven't stopped raving about the atmosphere, food and service!!!
The Lenox was the perfect venue for our wedding reception. We wanted a classic Boston wedding and the Lenox delivered just that! The space is beautiful and all of our guests raved about the food. From the beginning, Alison was so helpful and willing to answer all of my questions and help me make decisions. The reception went off without a hitch. It was a relief not to have to worry about anything during the reception. I knew that Alison and the Lenox staff had it covered. I also appreciated that the Lenox's pricing system included everything for a base rate per person. Most venues we looked at required a spreadsheet to figure how much we'd have to pay. But with the Lenox, I knew exactly what to expect in the end, which was really nice when you're trying to stick to a budget and avoid any surprises.
Booking the Lenox hotel was literally the greatest thing we did for our wedding!!! From the day we went to see the space, all the way through our wedding brunch and afterwards the Lenox and their staff including Alison Majka and Taylor Marshall were so friendly, professional, and so personal! They always made us feel like our wedding was the most top priority. All of our wedding guests raved about the amazing service and the food! My husband and I are foodies so that was very important to us! The private food tasting was so special and allowed us to bring guests - gave us so much more confidence that we made the right decision. We did an after party at Solas Irish pub which was so much fun and the perfect place to end the night. We had our brunch in the dome room which had a completely different feel and worked so seamlessly for the weekend to wrap up. I am forever grateful for Taylor Marshall for taking a huge weight off of my shoulders, and assisting with the vendor management. She virtually was a wedding planner even though her title states day of coordinator, she was so much more than that. Taylor checked in throughout the planning process and made sure everything went seamlessly and made sure I had zero stress the day of my wedding. She set up my suite and my husbands room with our favorite snacks from each other and a little emergency kit- which came in handy for the big day. She even went as far as hand delivering adorable little decorated glasses of rosé while the ladies got ready in my suite. We found a really nice handwritten card from her the next morning, she really made us feel so special. There was a dance number with sunglasses which I left at the hotel by accident, Taylor had taken the liberty of shipping them to me and were there in a few days without me even asking. The service was above and beyond throughout the process and even after! Needless to say, I would recommend this venue, perfect for headcount of 95 people! Courtney and Andrew Grosner
I cannot say enough good things about Alison and the team at the Lenox! It has been a month since we got married and guests are still calling to tell us how perfect the day was! Everything from the food to the staff was amazing. The team at the Lenox is organized, kind, and incredibly thoughtful. The little things they did for us made the day even more special. If you're hoping to have a gorgeous city wedding, look no further.
We had our wedding at the Lenox Hotel a few months ago, and we're extremely happy with how everything turned out! Taylor was our superb wedding coordinator throughout the entire planning process, and helped us immensely at the wedding reception. She went the extra mile to ensure we had everything we needed, and that everything went smoothly. The kitchen/waitstaff/bartenders were also amazing! Everyone was served in a timely manner, the drinks were plentiful, and the quality of the food were 100% up to par with the samples we tried at the tasting. A+! Their wedding package included a cake from Dessert Works, which was almost too beautiful and delicious to eat! The classical setting and medium size of the Dome Room was perfect for our international group of 90 guests, and we loved going to the roof for a brief photo-op during our cocktail hour. The honeymoon suite (included) is also spacious and beautifully-decorated. Overall, our wedding went extremely smoothly, the staff displayed exceptional professionalism, we're 100% satisfied, and we highly recommend you consider The Lenox for your wedding!
Although the Lenox has wedding space on the second floor of the hotel, we held a Cocktail Party reception from 12-3 at the City Table Restaurant with the after party from 3-5 at Solas Irish Pub within the Lenox on June 4. Like others have written in their reviews, I can't say enough good things about our experience and, no matter how hard I try, I can't possibly do our experience justice through this review but I will do my best. Simply put, I can't imagine having a better experience anywhere else in Boston. From our first meeting a year prior with Alison, the Director of Events, through the Sunday after our wedding when we were checking out of the hotel, the level of service we received was simply incredible. We got the sense very quickly into the planning process that Alison shared our vision and that we could trust her which, frankly, made the planning process much less stressful and essentially a breeze. Ultimately, the event that Alison delivered was exactly what we wanted and envisioned. Every single guest is still raving about the food, drinks and the atmosphere. Although we are local, we stayed at the hotel for two nights and every member of the staff that we encountered delivered a level of service that, in my opinion, is unmatched in Boston. Yes, a lot of the staff knew we were getting married that weekend but we also filled twenty rooms with our guests and every single guest at some point throughout the weekend came up to us and raved about the level of service they received from everyone to the Doorman, Bellman, Front Desk Staff and Concierge to the Restaurant Staff. Most importantly, it seemed like the smiles, good-mornings, help, etc. that we received from the staff were truly genuine. The hotel itself is luxurious and exudes a roaring 20's vibe that is simply incredible. One of the other great things about having your wedding at the Lenox is the location. Being local, I can tell you that you're not going to find a better-located hotel in all of Boston. Our guests had hundreds of restaurants, bars, shopping, etc. within walking distance of the hotel as it is located right in the heart of the Back Bay section of the city. In summary, I can assure you that you will not regret your decision to have your wedding at the Lenox. In hindsight, we are so glad that we chose to have our wedding at the Lenox and can't imagine another place delivering the incredible experience we had. Thank you Alison and the Lenox Hotel Staff!
Words cannot express how incredible of a wedding venue The Lenox Hotel is! Our wedding search started with the typical things, we wanted a beautiful reception space, a good location in the city, top-notch food, and more than anything, good people to work with. The Lenox checks these boxes with the absolute highest of marks! Looking around the Boston area, you’ll see many special reception spaces, but few are as elegant and beautiful as the Dome Room at the Lenox. The food, from the cocktail hour to the reception, is absolute top class and every guest we talked to wouldn’t even dare compare it to typical “wedding food” as it was a class above. The location, especially for out of town guests, is the best neighborhood in Boston to conveniently explore the city. But more than anything, the people at the Lenox made the weekend so incredibly special. Alison Majka is the standard for which all wedding coordinators should be measured. Alison has an incredible sense of calm about her and that can prove invaluable in planning a wedding. We can’t express enough how special it was to get to know and work with Alison. There were so many things she helped us with along the way, but quite simply she was always prompt, a joy to spend time with, and made not only us but also our families comfortable throughout the wedding weekend. Alison, and the entire staff, from Didier helping us through our tasting, to the front desk staff who helped our family relocate into the hotel after their rental apartment down the street flooded (at 3am!) simply exude class and hospitality. The package includes the chance to take pictures on the roof, that is an experience that you should not miss! We also had our rehearsal dinner at Solas the night before and that was a perfect start to the weekend with a private space on the 2nd floor that Alison helped to set up. Quite simply, the entire night was magical, and we cannot imagine our wedding day anywhere else but at the Lenox. Thank you so much! (Kara and James, 11/7/2015)
There aren’t enough positive adjectives to describe our experience with The Lenox this past June 2015! My husband and I began the process of searching for and looking at venues within Boston Proper in Spring 2014. We knew we wanted a smaller-sized intimate wedding and The Lenox was the perfect location for everything on our checklist. The boutique hotel is meticulously maintained and has been restored and sustained with impeccable care and attention to period-style detail. Only one wedding per weekend is conducted at The Lenox, which means the bride and groom receive a level of unmatched service that cannot be found anywhere else. Alison Majka, head of catering and sales, is hands-down one of the top coordinators in the city of Boston. Always quick to respond to emails and phone calls and genuinely dedicated to the happiness and well-being of each and every person she comes in contact with. It meant the world to my husband and I to see her treat our parents and friends the same way she treated us. Our guests could not have had more pleasant things to say about The Lenox and the staff as a whole! On the weekend of our wedding, all the stress and anxiety felt by brides and grooms was non-existent for us. Alison was always around, provided us with her cell phone number, and was in constant contact with all of our vendors. Every time I needed her, it was like she instinctively knew and would appear! Alison and the staff at the hotel went out of their way to provide us with our favorite beverages and food, which they remembered from our tasting event. The food, wine list, and cocktail choices are some of the best in the city and my husband and I have been told multiple times by our guests that their dinners were the best they’ve had at a wedding! I’ve heard stories from so many friends and family members who made it a point to tell me a story of how someone at the hotel went out of their way for them. It was so important for us to have our guests receive amazing customer service and I doubt that level of care can be found elsewhere. Even our vendors contacted us afterward to rave about Alison and the staff at The Lenox! Over the course of the year that we planned our wedding, Alison became a very dear friend and we often stop by the hotel for dinner and drinks and each time, someone working in the lobby recognizes us and makes it a point to say hello. My parents recently spent a night at the hotel for their anniversary and Alison made sure to make their weekend just as special as my own wedding weekend. Together we planned for them to be taken to and from Fenway Park, get dinner reservations, and Alison even sent a bottle of their favorite prosecco to their room as a treat from the hotel. If you are looking for 5-star treatment, award-winning food and beverages, and the most beautiful dome ballroom for your wedding, The Lenox should be your first and last choice!
Heart of the Back BayReviewed on 8/20/2015 Claire T
My fiancé and I chose to stay at the Lenox the night of our wedding, and we couldn't have made a better choice! The hotel is beautiful, and was completely accommodating of a few tricky requests (tricky for us, not for them!): we needed to check in early (no problem) and have our flowers dropped off early (they were sent right up with bellboys), and have space in the valet zone for a Duckboat to pick us up with our wedding party (SO not an issue)! The staff made our lives much easier as we juggled pre- and post-wedding activities, even blocking off some last minute brunch space for us at City Table. Wonderful experience, overall!