Downtown Madison's Premiere Hotel
300+ guests
Kylie Reinhart
WEDDING SALES MANAGER
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
Offering 27,000 square feet of flexible banquet space and exclusive Governor's Club guest rooms all in the heart of downtown! Let our wedding experts show you why we're perfect for wedding receptions, engagement parties, guest accommodations, rehearsal dinners and farewell breakfasts.
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Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices.
Amenities + details
Amenities
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Reception Area
Guest Capacity
300+
Settings
Ballroom
Hotel
Venue Service Offerings
Bar & Drinks
Food & Catering
Planning
Awards and Affiliations
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Meet the team
Kylie Reinhart
Wedding Sales Manager
Kylie handles wedding and galas at the hotel. She enjoys the relationships she develops with new and existing clients and really loves working with wedding couples to bring their wedding day vision to life.
Reviews
4.9
out of 5.034 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Madison Concourse Hotel & Governors Club in Downtown Madison receives glowing reviews from couples who held their weddings there. Reviewers praise the elegant experience provided by the venue, exceptional service from the staff, particularly event coordinator Kylie Reinhart, and delicious food. The convenience of having everything in one place, the stunning setting, and the professional and accommodating staff are highlighted as key factors that made their weddings perfect. Guests mention the all-inclusive packages, seamless planning process, and central downtown location as major advantages of choosing this venue.Review photos
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Sophia G
5.0
10/05/2024
Everything & More
When my (now) husband and I got engaged, soon the reality set in that I was now to become a full time wedding planner. The checklists started getting made with the first one on the list being “find a venue”. We knew we wanted an elegant, upscale, timeless wedding. The first thing that came to mind was an outdoor country club wedding. After touring a few, we realized this was not what we wanted due to unpredictable weather, inconvenience for out of town guests, and rustic vibes we were not trying to go for. Family recommended The Concourse so I reached out to Kylie. During our first tour we knew this was where we wanted to get married. The elegant experience that The Concourse provides is unmatched. (My favorite part being the neutral carpet, no one wants bright red or blue carpet in your wedding pictures.) During one of the most stressful times, stressing about weather and rain is something you can easily take off your plate by being indoors. This venue is perfect to have everything in one place from the rehearsal, to the ceremony, to the reception. Kylie is not only helpful, but goes above and beyond to make your day perfect. She is there every step of the way in the months and days leading up to the big day to make sure your vision becomes a reality. Everything from the set up, to the timing, to helping day-of making sure everything goes according to plan was more than what was even expected. People ask how our wedding went and all we can say is “perfect”. We are so grateful to everyone on The Concourse team, especially to Kylie. We couldn’t have asked for a more perfect day.
Di-eshia C
5.0
6/25/2024
We Had The Pleasure of having our wedding at the Madison Concourse Hotel & Governors Club Downtown Madison! Beautiful location & Hotel! With the help of wedding planner Kylie Reinhart everything came out just as we envisioned and hoped for! Serving a huge wedding party of 150 guest, The staff were amazing from the ceremony to cocktail hour, dinner and beyond! The food was delicious not one guest had anything bad to say. The bartenders kept everyone happy with our 2 hr unlimited bar! No complaints. My day was amazing and I wouldn’t have had it any other place! 🙌🏽 DavisWedding 06.22.24
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Carly Y
5.0
6/05/2024
I can't say enough wonderful things about The Concourse and their exceptional team, especially Kylie, our coordinator. From the moment we booked the venue, Kylie was incredibly helpful, patiently answering my numerous questions and ensuring every detail was taken care of. Her dedication and talent were evident throughout the planning process and especially on our wedding day.
One of the highlights for us was how accommodating Kylie and the hotel were to our requests. They allowed us to set up the ceremony and reception spaces on Friday afternoon, which took a huge load off our shoulders and let us focus solely on enjoying our big day on Saturday.
The entire banquet, hotel, bar, and staff were friendly and helpful the entire weekend. Their professionalism and kindness did not go unnoticed by us or our guests. Kylie, in particular, was a rockstar – she kept all the other vendors on schedule and ensured everything moved smoothly. Thanks to her, the entire day was perfect.
If you're looking for a venue with a stunning setting and a team that goes above and beyond to make your day special, look no further than The Concourse. We couldn't have asked for a better experience!
James B
5.0
4/20/2024
My wife and I had our ceremony and reception at The Concourse - we worked with Kylie Reinhart (event coordinator) and had our event catered by the hotel through their Monona Package. The service provided by the hotel was genuinely excellent - the staff was absolutely and utterly accommodating for anything we could ask for and the spaces themselves were perfect for our event size (the Madison Ballroom for the reception fit about 90 people perfectly with space for a photo booth, open bar, and dancing). The capitol was one block away so we were able to do pictures super easily on a tight schedule and the hotel even provided us with celebratory bottles of champagne for once the ceremony was done and the wedding license was signed! We even apparently had an issue with some outside parties (fraternity brothers hosting a dinner nearby) trying to sneak into our event but my wife and I were completely unaware because the Concourse staff took care of it immediately. The staff were absolute professionals and I would completely recommend the Concourse to anyone willing to listen! We spent about $12,000 for the dinner and space rentals which included a room for us for the night on the top floor with Governor Lounge access (we later found out that room is usually priced at $1,000/night) as well as two get-ready rooms.
Meghan D
5.0
5/26/2023
Choosing the Concourse for my wedding turned out to be an amazing choice! I looked at a ton of venues around the Madison area, but ended up with the Concourse for several reasons. The central location downtown and all-inclusive packages were the main reasons that I ended up going with the Concourse. With the all-inclusive packages, I knew how much things would be ahead of time (instead of getting a bar tab the next day). Special prices for guests under age 21 and for vendors were fair, and well laid out.
As a well-organized person, I still found wedding planning to be daunting. Working with Julie and then Kylie at the Concourse for my wedding helped to take a lot of stress off of my shoulders. So many things were included that helped to keep us on budget, and to lower our stress - even things we didn't consider, like dessert platters!
The day of our wedding, everything went perfectly. All of the servers, bartenders, and other hotel staff were so kind and helpful to me and to all of my guests. Kylie was on site to make sure that everything went smoothly, and it did! Our wedding ended up having about 90 guests, and the rooms that we used for the ceremony and for the reception were the perfect size. The food was amazing, and we're still getting compliments about everything.
Caitlin S
5.0
11/22/2022
We just had our wedding at the Madison Concourse on 11/12/22. From the first time we were looking at venues, we felt the most comfortable with the Concourse. The staff throughout the hotel are friendly and Julie and her event staff were so responsive to all of our questions. We ended up choosing the Concourse for several reasons, but one of the big ones was how experienced the staff are here and how seamless they made the initial process. That level of service carried through the year! Any time we had any questions, they were there with answers so quickly. There is a coordinator there on site during the wedding, which really removes all worries! I wasn't worried about any of our setup because I knew it was in great hands. The hotel is in the perfect location for a downtown wedding, everything was walkable. It's a great spot for a wedding with a number of out of town guests (as ours was) - there is an airport shuttle and it's easy for out of towners to get to experience Madison without needing transportation. Highly recommend the Concourse for a wedding (or any big event)!
Sarah S
5.0
8/30/2020
We love staying at the Madison Concourse Hotel due to the excellent location, clean lobby and spacious rooms, and knowledgeable and kind staff. We have stayed here for a few New Year Eve celebrations and now for our wedding weekend. Julie helped make our wedding weekend a dream while keeping all safety precautions at top of mind. She was creative with our options for the weekend and was very responsive to any questions that we had throughout the process. Julie and the rest of the Concourse staff were extremely welcoming and accommodating throughout the weekend.
We rented a guest parlor that included a bathroom, sitting area, and kitchnette. It was very spacious and was a great place for us and our family to hang out throughout the weekend. We also had their catering and it was delicious!
Krista F
3.0
8/03/2020
The Concourse Hotel definitely fit the bill for our wedding hotel block. We had the second part of our reception at The Coopers Tavern so the hotel location couldn't be beat as far as convenience for our guests. Our guests all had a wonderful time and appreciated the location and the option of the Governor's Club. Many rooms have a great view of the Capitol. I will say I didn't feel exceptionally welcome or appreciated though. We brought a TON of business and I felt like we really had to dig for information. One big frustration we had was in the shuttle. We asked if a shuttle was available to get our guests to our wedding at Olin Park and then back downtown after. We paid to get various shuttle services for the wedding party and later for the guests and it was never brought to our attention that there was a free shuttle available, which would have definitely fit our needs. We also discovered some sort of miscommunication when we heard that our guests were being told there were no rooms available even though our block was reserved and not full. This is not the most economical hotel to have a wedding block at and I guess I would have expected a bit more when doing business with them but overall, it was a fine experience.
Rachel O
5.0
11/17/2019
We cannot praise the Chastity and the Concourse hotel enough for the success for our wedding day and highly recommend them!
We were planning the wedding remotely from the east coast and Chastity made it a breeze. She answered all of our questions throughout the year+ of planning, was able to accommodate scheduling tastings and meetings months in advance and over holidays when my husband and I were in town. She was absolutely gracious about letting us use a slightly larger space at no cost to accommodate our larger entertainment setup and dealing with our ever present block issues (issues on our end, not on the part of the hotel). Every last minute change was considered no problem and handled with ease.
The wedding weekend was perfect. My husband and I had strawberries and champagne waiting in out room the night we checked in. I had a complimentary conference room and champagne so that everyone could get hair/makeup done together comfortably (not cramped into one of our rooms upstairs) and relaxed. Furthermore Chastity setup up ALL of our decorations and coordinated with all of the vendors on the day so that we had no worries the entire day. And the spaces looked beautiful and we received absolute raves about the amazing food.
I honestly cannot image any other vendor being easier or more enjoyable to work with on such a big day.
Vendor response 11/18/2019
Rachel, Thank you for the kind words, we are SO happy for you and happy that your wedding ...
weekend was such a success. We loved having you here; you were stunning, the luggage name tags were a perfect fit to the theme and who has a signature cocktail named after their adorable DOG?! Seriously, the cutest. Thanks for letting us be part of it. All the very best to you! -Chastity and the team
Sara D
5.0
6/15/2019
Everything ran so smooth and Ryanne Miller the catering manager was the best! You can have as much or as little help as you want with the venue and the staff will cater to whatever you need. All of my guests had a blast and everything went on without a hitch! Our ballroom had the perfect amount of space for our guest count and the location is unbeatable downtown in the heart of Madison! Overall value of what's included in the venue and it's experience hosting weddings is well worth the price and peace of mind!
Lauren S
5.0
10/14/2018
Chastity and the customer service team at the Madison Concourse Hotel were great to work with for wedding room blocks. They were able to get us a more affordable price for guests, than the normal advertised price online. We also stayed at the hotel the weekend of our wedding in one of the Governor's Club Suites. They were flexible with an early check in time and the check in/out process was smooth. The rooms were clean and spacious and the swimming pool/hot tub was a hit with our families who were staying there. The Madison Concourse also has a restaurant, serving breakfast, lunch, and dinner, which was great for guests. We would definitely recommend the Madison Concourse Hotel to couples looking for a place to stay for their wedding night or for wedding room blocks!
Joy Z
5.0
5/31/2017
Everything went smoothly and done beautifully! Chastity was amazing!
Jan H
5.0
3/29/2017
AWESOME!!
This past Feb we held a wedding reception and next morning breakfast @ the Concourse. Also many of our guests (including all family) were from out of town and stayed @ the Concourse. I highly recommend it for such an event! EVERYone from the bellmen to the managers (thank you Shawn & Joe) & Chastity (wedding coordinator) were friendly and helpful to the max. Chastity was our lifeline as she guided us in the planning & day of event. Chastity was thorough and thoughtful. She was great in helping us overcome the challenge of planning from 2 other cities. Her suggestions were most welcome and reflected her widespread experience. Emails and phone calls were promptly responded to. The food during all aspects of reception and breakfast was great. Everyone loved their meals. The set up of the room was lovely. Someone was attentive to our needs from 8am to 2 am on the day. All our guests were complimentary of their accommodations and treatment by all the staff. Locale was great with easy access for visitors to get to capital square and university. Friendly hotel shuttles eased transportation. Thanks, Chastity & company for giving us beautiful memories!!
Brooke K
5.0
10/31/2016
My husband and I held our wedding reception at The Madison Concourse Hotel, and we could not have been more pleased with the staff and venue from start to finish! Many of our guests were visiting from out of state, and they LOVED the hotel and LOVED Madison.
I was feeling a bit nervous about the organization of our event when the original coordinator we were assigned left. We were assigned a new coordinator, Chastity, and the transition was seamless. Chastity was very professional, and even managed to keep a smile on her face as my mother and I bickered back and forth over the details of the big day. When the weekend of the wedding arrived, we dropped off decorations and left the rest to The Concourse. They decorated everything beautifully, and it was nice to not have the added stress of doing the set-up ourselves.
We received many compliments on the food throughout the evening. We had a variety of hors d'oeuvres, steak and chicken for our entrees, and late night pizza. Wedding food can sometimes be a bit lackluster, but our guests seemed pleased with the offerings.
I would recommend The Madison Concourse Hotel to anybody. We truly had the best night of our lives!
Jennifer B
5.0
10/19/2016
We had our wedding reception at the Concourse and everything went off with out a hitch! Julianne was our coordinator and she did an excellent job making our big day special! Everything from the venue, staff, and the food was great! My husband and I would certainly recommend them.
Cary B
3.0
8/20/2015
I was very frustrated with The Concourse Hotel leading up to the wedding weekend. First, I was told that there was no need to increase the number of rooms in my block because it would be easy to add rooms later. Then, more than 2 months before my wedding, they would not let me add rooms. Second, setting up simple breakfast vouchers for my guests the Sunday after my wedding was a nightmare. The hotel insisted that I rent a separate room and pre-pay for a separate breakfast for my guests (at a higher per-person rate than the restaurant breakfast) through catering. Only after I personally dropped into unannounced and spoke with the restaurant manager did they agree to do breakfast vouchers for my guests. Third, I was under the impression that a lounge-type room had been reserved for my use when it turned out it hadn't, and by the time the confusion was cleared up there were none available. I will say that the bridal coordinator changed during the time I was dealing with the hotel, so that may explain some of the confusion.
Once we arrived though, the experience was great. Staff went out of their way to make sure me and my guests were taken care of, and it a very nice hotel (with very comfortable beds). They also did a great job handing out my guest bags. One note of caution: during wedding season, Sunday morning check out is a zoo!
Kate G
5.0
8/19/2015
We had our reception and block of hotel rooms at the Concourse and they were a DREAM to work with. From the very first tour we took of the hotel when we were deciding on venues, The Concourse was far and away the most helpful, informative, and accommodating venue that we saw. We had estimated that we would have around 250 guests with many of them travelling out of town, so having the reception at a hotel where our guests could stay made the most sense to us. Once we signed the contract and booked the date, we were assigned to a Sales/Catering Manager who was our coordinator. Unfortunately, our original coordinator (who we loved!) left for another position about 6 months before our wedding, but our new coordinator, Julianne, was quick to jump in and was flawless in her help! The communication back and forth regarding all of the minute details was exceptional and I felt completely at ease going into the wedding day, knowing our day was in great hands. The wedding day itself was wonderful (of course!) but Julianne and The Concourse staff made sure everything was as we asked. Our guests loved the room (Madison/Wisconsin ballroom) and had rave reviews about the hotel! Excellent venue and hotel!
Elaine W
5.0
7/28/2015
I cannot say enough great things about the Madison Concourse Hotel. It has been newly renovated, so the interior is great with a new Starbucks! The staff, the wedding coordinator will keep you in check for your wedding. Their ballrooms are really nice with tall ceilings! You and your guest can also have the convenience of returning to your hotel room right after the reception. Sarah Sherman and her team seemed to ALWAYS be available to me whenever I needed her.
Daniel B
5.0
7/27/2015
We really could not have been happier with choosing The Madison Concourse Hotel & Governor's Club as our reception venue. Not only is the building beautiful inside and out, the staff is incredibly helpful and eager to do whatever they can to make you feel special.
What really stood out to us about the Concourse that made them so different from other venues is they made us feel welcomed and that they truly appreciated our business. We saw some other venues on the Capitol Square and they treated us as if they were doing us a favor and "allowing" us to give them our business. This was not the case at the Concourse. On Multiple occasions Sarah Sherman and the staff at The Concourse went out of their way to make us feel appreciated and special.
Sarah made the actual planning process about as painless as it could be. We had 3 or 4 face to face meetings where all of our options and choices were communicated to us very clearly and thoroughly. We felt very organized and comfortable after each meeting.
Not to mention the service on the Governor's level which was also fantastic. Complimentary food and drinks is never a bad idea.
The location is amazing for guests too. We had about a 2 hour wait in between the ceremony and cocktail hour and guests were able to fill that time by hanging out on State St and enjoying what it has to offer.
If you're looking to have your reception in downtown Madison, your best best really is this place.
Emma K
5.0
1/09/2015
This was our last place we looked for a wedding reception venue and we fell in love with the location and space! We were in the Madison ballroom and had about 130 guests and it was the perfect size. Jackie was our coordinator and really did an amazing job. She reminded me of when checks were due and final numbers were due. She also was great about returning emails and answering questions. The night itself was truly amazing. The concourse did a great job with providing bar service and the food was very good. They set up everything I asked them to wonderfully. Overall, this was a great location and set up for the cost!
Jacqueline G
5.0
8/20/2014
The Madison Concourse Hotel & Governor's Club will automatically assign you a wedding coordinator. I worked with three different ladies (the first switched jobs, the second went on maternity leave, and the third was a pinch-hitter), and all three were quick to respond and incredibly helpful to keep me organized.
They have lots of different options to personalize your night, and although I went with the bare minimum (budget!!), it was still a beautiful venue.
At the end of the evening, they had a couple slices of cake, a small bottle of wine, and some sandwich fixings, which was such a lovely touch (not to mention your room the night-of is included).
I had quite a lot of guests coming in from out of town and there was quite a lot of nervousness for me surrounding the number of rooms I could initially get put onto the room block. In the end quite a lot of guests were able to stay, but the hotel was unable to add enough rooms prior to the cut-off for the block rate. Please stay in close communication with your planner on this issue!
Otherwise, the Concourse was a very comfortable and elegant place to stay and to have our special night.
Julia C
5.0
5/13/2014
The Madison Concourse was our venue for our ceremony and our reception, both of which turned our fabulous! We were so pleased with the planning process and follow-through. Jackie was our coordinator and she was phenomenal. She was super helpful from the first consult and up through the wedding day. We were able to state our preferences and our budget and know we could trust her in managing those. She was very efficient in emails and answering questions during the months before the big day. Jackie helped coordinate a few snafus on the wedding day and all of the staff at The Concourse was great at checking in with us. We couldn't have asked for more on our wedding day and The Concourse helped us host a great ceremony and reception in one location.
Brenna W
5.0
8/24/2013
Our event coordinator, Sarah Sherman, did a good job helping us plan out the specifics ahead of time and did an excellent job managing the execution of our reception. Our parents even remarked that they were impressed with her as she would come to them with questions/concerns throughout the night to make sure everything was perfect for us. We appreciated that they set aside a room designated for the wedding party to relax in and enjoy appetizers and champagne prior to entering the reception hall. The only downfall was that a staff member was caught placing all loose envelopes from gifts into the gift-card box. This made it very difficult for us to determine who gave us which gift. But all in all, we had a great night and everything went smoothly.
Krystal B
5.0
11/25/2012
Shana and the staff and the Madison Concourse Hotel made the day perfect... everyone was very helpful and well organized! Not to mention everything turned out beautiful!
Alison W
5.0
9/11/2012
They took care of absolutely everything for the reception, coordinating the florist, baker, DJ, etc. The food was wonderful, staff was friendly, and all my guests were impressed by the hotel accommodations as well.
Melissa W
5.0
11/05/2011
We just recently had our wedding at the Madison Concourse Hotel and Governor's Club. The place was beautiful and the staff there was extremely helpful from the very beginning. Our wedding planner Jenni at the Concourse was great, helping us figure out our vision for our reception down to the very last detail. Very impressed with their service and we are still hearing our guests talk about how wonderful the food was. Multiple times I have heard that it was the best wedding food they have ever had!
Nikole W
5.0
10/30/2011
I did both my ceremony and reception at the Concourse Hotel and everything went perfectly. I loved having my own coordinator for the day. They worked with my dad who wanted to bring in a few specific wines for the reception. The food was excellent and the venue was perfect. I got so many compliments from family and friends.
Ann M
5.0
10/07/2011
We decided to go with the Concourse for two reasons, the location (downtown Madison) and the reputation of quality. Overall, the Concourse had a reasonable price considering the quality of the services they provide. They were great! They have staff there specifically assigned to help you with your event and that ensures that you get what you want. The service and food was excellent. I would highly recommend going with the Concourse.
Cathy C
5.0
8/02/2011
We held our July reception at the Concourse and it was amazing! The room was beautiful so we did not have to add any decorations and our Concourse wedding coordinator Jenni helped keep the evening moving and run smoothly.
Also, you can not beat the location or the convinence of having a hotel right at your recpetion so guests do not have to drive.
I would recommend the concourse to anyone.
Kristi R
5.0
2/27/2011
We loved having our wedding at Madison Concourse Hotel. The bridal consultants were just wonderful and helpful in everyway. I would recommend to everyone to have their wedding there.
Christine S
5.0
10/21/2010
The Concourse was fabulous! Not only do they have a gorgeous setting and wonderful location, but they have staff who go out of their way to help! Our coordinator made sure everything went as planned. Our guests commented that it was one of the most fun wedding they'd been to - and I know this was because the Concourse made it happen! The planning was easy, too, with the hotel doing the catering and set up and take down! They have it all set up for you. All we had to do was take all of our boxes of stuff to the coordinator the day before. I HIGHLY recommend this place!!!
Jackie B
5.0
9/28/2010
I could not have asked anything more out of a reception location. The prices was fantastic and they were extremely flexible and willing to go above and beyond to make sure it worked for me. I NEVER felt like a burden or that my questions/requests were silly. I worked/talked with many people at the hotel and every one of them were nice. It was a beautiful room, and they made me feel comfortable that they had everything organized and under control. They really did a great job, I cannot recommend them more highly,
Nicole
5.0
5/10/2010
Everything turned out perfect the hotel staff took care of everything so all we had to do was relax and enjoy.;We had steak and chicken served for dinner half of the steaks were overcooked. Other than that the food was great.
Elizabeth P
5.0
11/05/2008
Our wedding coordinator was amazing and the food was first class. It was an incredibly elegant and intimate atmosphere.
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Kylie Reinhart
WEDDING SALES MANAGER
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