The Madison Event Center

I highly recommend having your wedding at The Madison! They made everything so easy! From center pieces, color of linens, to layout of the room and seating. They were very easy to work with and make it much more affordable as they included so much more than other venues.

I cannot recommend The Madison Event Center enough! We had our wedding in the Grande. Their team helped us through every step of the planning process and made sure that our day was incredible. The venue itself was clean, organized, and beautiful and the staff couldn’t have been more professional or kind. They checked in with us, answered all of our questions, and made sure that we knew exactly what to expect. The night of our reception, I was never without a drink in my hand as I socialized and they made sure my husband, our families, and I had everything we needed. Our experience was amazing and our families can’t stop talking about how great our reception was. They were affordable and easy to work with while being high quality. We had an amazing day thanks to their team.

I can't say enough good things about The Madison! If you're looking for an all-inclusive venue in the Cincinnati area, this is your answer. From transparent pricing, to every detail being handled, this is your solution! A few touches I loved included centerpieces being provided, amazing food, decorating being done for you, special requests, etc. They are such a well-oiled machine. They know the questions to ask to ensure the day is perfectly smooth. The planning was flawless and I wouldn't change a thing about my day! Special shoutouts to Zoe and Cheyenne for making our day a huge success.

The Madison Event Center was the perfect place to host our wedding ceremony (Loft) and reception (Galleria)! Riley did a great job with helping us plan out all the details for the wedding, and was always available to answer a questions. She helped us coordinate all the little details to make our say perfect! Jason was our day of coordinator, and he was fantastic. He made sure that our day went off perfectly. He made the rehearsal easy and quick for everyone, and the day of was great with no issues throughout the day, The food from the Madison was delicious! All of our guests were raving about how good the food was! I we highly recommend the Madison Event Center for anyone wanting to host their wedding ceremony and reception! Thank you again to the entire Madison Event Center team for helping us have the perfect wedding day!

great communication and planning! Easy to work with, even from out of town. Venues are beautiful as well as the decoration options that are included with the package. Many vendors are familiar with the space which makes the process and communication seamless. Food was top notch as well!

The Madison Event Center was beyond helpful and made our day feel as perfect as we were wanting. They were extremely flexible and also provided consistent assistance throughout all the questions we had. Highly recommend them for all wedding and event needs.

The wedding day went amazing. Even with it raining 90% of the time, we still were able to have the best day. Starting at Hotel Covington and heading to the Madison Event Center was a task in the downpour, but Patty and Emily were very helpful!! They made everything as smooth as possible; we LOVED them!! Everything went better than I could have imagined. Cheyenne made the planning process a breeze! They all helped the vision come to life! **Everyone loved the food as well, very delicious!

Our reception at The Madison was an absolute blast! The staff and food were fantastic, and the decor the event team helped with was great. Plenty of space, clean and large bathrooms, and they work with so many weddings that they could probably host your party blindfolded! We were given ample amount of time to set-up our own decor and the small fee to pick-up decor a couple days later was the best money I’ve ever spent! If I had to give minor feedback…we did have a line at the bar basically all night and they used glassware, then plastic, then resorted to paper cups because they kept running out. The bartenders were lovely and trying their very best though! I also requested that all cocktails got light-up ice cubes in them for the dance floor and unfortunately very few were used. The lighting is a bit dated in The Grande and I had hoped for it to be updated prior to my event, but it didn’t stop me from booking it! Wonderful night and easy to work with!

The Madison Event Center was the perfect venue for our Wedding Day! From start to finish, The Madison team took such great care of all our needs and made us feel so special. The planning process was very easy and stress free because they offer an all-inclusive package and handle everything on site, so we didn’t have to do much. We enjoyed working with the Details Specialist, Riley. She made sure no detail was missed while offering great advice too! It was nice having Hotel Covington next door, we took advantage of the Wedding Room Block offerings, Suites to get ready in on the day of, and we even hosted our Rehearsal Dinner and Welcome Reception at the Hotel! Our family and friends loved the convenience of it all! When it came to the night of our Wedding, everything was truly perfect! The Madison provides a Banquet Captain to take care of everything throughout the night, our Captain went above and beyond our expectations. We have such beautiful memories to carry with us and are beyond thankful for The Madison & Hotel Covington bringing our dream Wedding to life!

We had our wedding in April at The Madison and I can't say enough about the entire staff, especially Riley! She accommodated all of our requests, and was super responsive throughout the entire process. Leading up to the wedding the weather was iffy, and she did what she could to accommodate our every need. The planning was guided by their group, the staff the day of was amazing, and our entire wedding loved the food! We had the most perfect day and I wish we could do it all over again. Thank you to the entire group for the seamless experience from start to finish, I can't recommend using Hotel Covington/The Madison enough!

This is a hot venue so we did have to book in January 2022 for our September 2023 wedding. Cheyenne was on top of all the details and made me feel secure throughout the planning process about the status of our event. Although there were still a lot of pieces we had to coordinate ourselves, Cheyenne was regularly checking in, staying up to date on our plans, and giving helpful recommendations as we went along. Our only two bumps we hit were with the timeline for our day and the ballroom itself. When booking the event our ceremony was booked for 5pm-6pm and our reception was booked for 7pm-12am. When booking I had asked what would happen with the hour in between and was told it would be a cocktail hour so I thought nothing of it. When we were about a month out from the event Cheyenne reached out to let us know that it was a mistake and asked if we wanted to bump our reception up. Since we had already printed and sent invitation showing the end time as midnight we were not wanting to do this. Thankfully, Cheyenne and the event team were willing to work with us to make it right and extended our reception to be 6pm-12am at no additional cost to us. The other bump was that in the year and a half between booking the venue and our event, renovations were done to The Crystal that we were not notified of. I discovered them when we went for our food tasting and we saw the room for the first time since booking. The room is almost fully mirrored and they had applied an antique glass effect to them that I really disliked. There wasn’t anything we could do about this with the event being less than 2 months out and the other reception spaces being booked. This was disappointing, but ultimately on the day of just didn’t matter at all. I only wish we had been given a heads up at the time of renovations so that we could have pivoted plans to a space that was more our aesthetic and vibe. Our ceremony was held on The Lawn at Hotel Covington. I can’t say for certain, but I think there were at least two other weddings happening at the venue on our date. Initially this made me nervous, but you could hardly tell. Our party wasn’t interrupted at all! The Lawn is absolutely stunning and was the perfect backdrop for our ceremony! It was also a fun bonus that my room in the hotel overlooked The Lawn. As I was getting ready throughout the day I could look out and see the florists progress, I could see our guests arrive, and I could watch my husband process down the aisle with his parents. I’ll also note that the hotel is pet friendly which was amazing! We had our dog in our wedding and she was able to stay overnight with us. It was super convenient to have her participate in our ceremony, and then to be able to drop her off up in our hotel room before heading over to the reception! Our reception was in The Crystal Ballroom. It was nice to be right on the first floor and the space comfortably held our ~150 guest wedding with room to spare! I only wish the tables had been more spread out and spread further back towards the entrance of the room. They felt very cramped together which seemed unnecessary given all the space that was open at the end of the room. The price tag looks steep at first glance, it ended up being on par with other more venues we looked at once you factored in caterer, bar services, decor rentals, tables/chairs, and linens. I highly recommend for couples looking to have a smoother planning experience with less moving parts from outside vendors.

Our day was perfect and we had no issues at all, everyone at the Madison Event Center was super helpful and very nice, couldn't have asked for a better time!

The Madison Event Center exceeded all expectations for our big day. Their team was so professional, caring, informative, and assisted in anything and everything we could’ve needed or wanted!

I cannot thank The Madison enough for everything they did- From answering every email and making every detail or change happen no matter how last minute it was, to making sure my grandpa had a comfortable chair to sit in for the reception and always making sure my husband and I were taken care of, to the bartenders searching for Bloody Mary mix for my grandma, to the caterers preparing such a delicious meal and late night station, to our sales rep for showing us the venue and making the booking process so seamless- every single person we came in contact with was phenomenal. I am so thankful our original plans fell through and we decided to tour The Madison because we could not have asked for anything more.

Our wedding day was absolutely PERFECT! It was way more than I imagined. The day went so smoothly for me. Our captains were amazing! I brought my decorations in labeled boxes, I had a vision in my mind of what I thought the decor would look like, but they BLEW MY MIND!! Our rooms were absolutely beautiful and our head table was chefs kiss!! Our food was so good! The service from start to finish was 100% 5 stars. I am so happy with the turnout. Communication was great as well! Riley Clark helped me every step of the way!

The Madison Event Center was amazing to work with! Their all inclusive package made planning 10 times easier and all of their staff was so helpful and answered all our questions and concerns. They were all so positive and friendly to work with. When it came to the day of the wedding, there were only a few small things that didn't go as planned, but they adjusted, adapted, and fixed everything. They did everything so well and I am so glad we chose them. I would recommend them to anyone!

The Madison was amazing! We had our ceremony and reception there and the staff was excellent! They made sure the big day was stress-free and coordinated it perfectly! Definitely recommend them!! All of my guest mentioned how wonderful the staff was and how beautifully they decorated.

We had the best experience from Madison Event Center for my daughter’s wedding. From Ashley, Riley and Amy the Captain our time on Saturday was perfect. We had the ceremony in The Loft and the reception in The Galleria. The ability to have everything in one place was so helpful. The communication was always quick. They helped with every aspect of the reception. The bartenders were fantastic and the servers were helpful throughout the night. We loved having a venue that knew what they were doing and obviously communicated in-house so well. We went into that day without a worry because of them and we thank you!

Fantastic venue. Our ceremony and reception rooms were gorgeous! They were very accommodating and were extremely helpful throughout the planning process.

Ugh! So disappointed that I am leaving this type of review. I'll begin by acknowledging the positives. The place is aesthetically beautiful! When we visited it we fell in love! The employees at Hotel Covington that were working the bar and cafe were AWESOME! So friendly and helpful! We were so excited to rent the space for our son's Rehearsal dinner. We met with Riley and absolutely adored her. The dinner and dessert was very good! Now, it goes downhill...... When I arrived, I sought out the Banquet Captain who I was told was there to work with me and assist in hosting our evening. I introduced myself and did not receive a hello but just a question as to how many people were attending. When I told her that we had 33 she responded that Riley had told her 34 so there would be an empty seat. I let it go (although it looked a bit bad/sad to have an empty place setting) and asked if she could direct our guests to the coat rack so I could set out the place settings. She REFUSED!!! I admit to getting a bit flustered and just walked away. We had to get our drinks from the makeshift bar that had two bartenders. The feedback I received from our guests was that they were rude as well. I can't say that surprises me due to the attitude of the Captain and obvious trickle down effect. We were to have use of the flat screen tv for a surprise video visit but the Captain said she had no clue what we were talking about, and again threw Riley under the bus; therefore the surprise video never happened. BEYOND UPSET!! Dinner was served and our water glasses became empty. I asked the Captain about refills for water and she said we had to walk to the bar and get them refilled on our own. By now I had about had it with her rudeness and asked her to have the servers fill pitchers of water and refill the empty glasses. She agreed but yikes! I emailed Riley to tell her about our positives and our disappointment in the poor service and I received a minimal apology but a lot of explanations. I wished her the best of luck because with this Captain at the helm my negative review will be one of many to come. So please, please, please take my review into consideration before renting this space. For the amount of money that you will pay you will most definitely feel disappointment!!

We were originally introduced to the Madison by pure fluke. My older brother reached out to them in my stead (without my knowledge) for a quote via the Knot and Ashley the Sales Manager graciously messaged back to assist. It was during the high peaks of Covid, so I was not confident in making any final decisions or strong agreements. However, out of all the venues my now-husband and I researched and visited during those many months, the Madision Event Center was the place that stole my heart (after my husband stole it first ;) ) and let me envision what our wedding could be and more. From start to finish, the MEC team was fantastic in working with our vague plans of having a smaller wedding than what they may have been accustomed to. Ashley was so kind and understanding and we never felt we were pushed into any challenging decisions. Zoe our Event Coordinator was also incredibly fantastic and so patient with my scatter-brained state in figuring out the details of the ceremony and reception. She was quick to respond to any questions I had via email and was a fount of information when I needed it. On the day of the wedding, we were assigned a Captain (SO SORRY I FORGOT YOUR NAME) who assisted in the day-of process. She worked alongside our Wedding Planner/Day of Coordinator and made sure we were kept in the loop of everything, to make sure we were comfortable/reassured, and relaxed with drinks in hand! However, the best surprise (a detail not fully clear in their provided brochures/menus) was a cutting cake that came with our dessert table. I had notified Zoe around the last month before the date that we were having difficulties with our bakery at the time and expressed my concern that we may not have a cake at the reception. I opted to include the MEC's Dessert Table for my guests as a backup, so everyone could have something to snack on. What I did not realize was the venue adds on a cutting cake (small cake for the couple to cut) with this table. It was a surprise and such a relief to know we did not have to worry about purchasing a contingency cake from Costco or somewhere last minute. Thankfully our original cake did come through, but it was so nice to know the MEC staff had our backs. Even though our wedding was not in the main building, the Madison South was still a perfect location for us and fit our needs. The Loft was a little dark in lighting, but it still was more than enough for our guests to sit comfortably and for the ceremony to take place. The Madison Ballroom (while listed to fit approx 150 guests?) felt perfectly cozy and full with only our guest count of 50. All of our other vendors were familiar with the MEC's venue spaces, so we had no issues in setups or cleanups. There were moments where I felt the MEC could be a little clearer in what was available/not available in terms of services or what the packages entailed as there were some discrepancies in the contracts versus the event details. These were minor things such as the options of having cocktails served versus wines to guests. Their website could use an update too as there were some broken links to older vendors. Overall though, I'm glad I went across the river to find this all-inclusive venue. I've never met such a friendly and welcoming staff and their flexibility was greatly appreciated. Thank you for making it all possible for us :) (Sorry to our night coordinator/Captain that night - I wish I could remember your name to thank you properly here!)

Everyone told me to expect things to not go according to plan the day of your wedding. Well, I can confidently say everything went according to plan our wedding day and that was because of the amazing staff at the Madison! Everyone was so kind and helpful! They even helped easy the nervousness of waking down the aisle. The event wouldn’t have been so amazing if it wasn’t for them!

The Madison Event Center is such a beautiful venue! We had our ceremony at Hotel Covington next door, then our reception room was in the Madison South building, The Galleria. The Galleria has a smaller room attached to it that we were able to put all the food in, so our reception was free of any food tables. Zoe was our details coordinator and she was AMAZING. The only issueI had was we had some minor things go wrong throughout the day, but I think it might have been the person that we got as our day-of coordinator (different than your details coordinator)... 5 minutes before my ceremony was supposed to start, I got a call asking if I was supposed to have flower petals, which I had talked in detail about with the coordinator the day before. Apparently they couldn't find them, and it was disappointing to only get the call 5 mins before because there was nothing that could be done. They also asked us what we wanted done with all of our wedding cake and cake pops (we did a smaller show cake to cut and cake pops for guests) and we asked them to pack it all up, but they only packed up our cake pops and threw out our wedding cake... that was really disappointing because the only piece of our own cake we got was the small bites we fed each other. They also lost the screwdriver for one of my decorations that had to be taken down that night, and my in-laws spent way more time tearing down than they should have because the venue had to go track down a screw driver. I had heard great things about day-of coordinators at The Madison and had really high hopes, but that is the only thing that didn't live up to my expectations on the wedding day. Other than that, everything was perfect, the food was amazing, and I would definitely recommend The Madison to anyone looking for a beautiful and more affordable venue!

The Madison is amazing! Zoe helped answered my (many) questions and helped so much leading up to the day. Our day of coordinator was amazing and was there to help us through the rehersal and day of. All of the staff was so friendly and helpful! I would highly recommend them for your wedding they helped us have the best day ever!

My husband and I couldn't have asked for a better experience! We had both our ceremony and reception located in Madison South. Each person we interacted with along the way was pleasant and helpful, even with our 1000+ questions along the way. When we dropped off our decor & set up, the staff member at the door immediately offered to help without hesitation, which really stood out to us. We planned our wedding in about 5 months and can't thank the Madison enough for making that possible. Our captain for our ceremony/reception, was fantastic! Making sure our night was absolutely perfect and everything was going to plan. We really couldn't have asked for a better experience and if we had to do it all over again, I think we'd pick the Madison.

The Madison was the perfect place for us to host our reception! We had our reception in the Grande Ballroom and just wow!!! It blew everyone away how spacious and gorgeous it was! The staff was all amazing and worked their butts off the night of our wedding to make sure everything was good to go! They went above and beyond to make our day so perfect! Riley (our detail specialist) was also amazing and made me feel at ease throughout the entire wedding planning process! She also made me feel at ease an We would definitely recommend the Madison Event Center for hosting your wedding reception! So much fun!!!

Where do we even begin? The Madison Event Center/ Hotel Covington Staff has been phenomenal since day one. We worked extensively with both Ashley and Zoe. They probably answered hundreds if not thousands of emails I sent them! You can tell they love what they do and want the best for their couples. I had a couple moments where I seconded guessed every decision I made, and Zoe called me to talk though it all. She is an angel and the sweetest person I had the honor of working with and knowing. We had our tea ceremony and regular ceremony at the Hotel Covington and reception at the Emerald Room at The Madison. The entire day was beautiful! The staff checked in on us often and made sure our parents/grandparents had everything they needed :) The staff also helped us clean up everything at the end of the night! We are sincerely grateful we got married here :) Thank you for everything.

The Madison Event Center was wonderful to work with! From start to finished of the whole wedding process. Amber and Zoe is who I worked with. They were both amazing and awesome to work with. They handle everything for you and the process so easy! I enjoyed my whole wedding day stress free thanks to them!

VERY DISAPPOINTING!!! We originally booked our daughter's wedding in September 2019 for a wedding date of November 27, 2020. The first available opportunity to taste and select food was not until August 2020. The food was absolutely HORRIBLE! The Madison assured us that "they would make it right" and offered us a second, private tasting, which was better, but we were still very concerned about the quality/taste of the food to be served to our quests. From the initial booking in September 2019 through July 2020, we experienced very poor responsiveness/follow-up from our Event Details Specialist. After several complaints, a new Events Details Specialist was assigned to us. Unfortunately, in early November 2020, due to COVID-19 and Kentucky/CDC mandates, we were forced to CANCEL the wedding reception. We did go ahead with a very private, small wedding ceremony, which went well. The Madison REFUSED to let us cancel the wedding reception and offered us a very select few 2021 dates to reschedule. We were told that we absolutely could NOT get a refund. We reluctantly rescheduled the reception for December 10, 2021, which cost us an additional $1938.10. This is where The Madison really fell short on service and coordination of the event. First, we were promised two wedding coordinators but were only provided with one. Second. we were DENIED a rehearsal and the use of the bridal suite prior to either the ceremony or the reception, as promised in our contract. Third, there was absolutely no coordination of any events throughout the reception and NO audio-visual assistance. Lastly, the waitstaff continually discarded full plates of food and full drinks whenever anyone stepped away from their seats. We were quite embarrassed to learn that several quests had purchased cocktails to have them discarded by waitstaff. In addition, the waitstaff threw away all of the wedding party favors. It is clear to us that The Madison is in breach of contract and owes us a considerable refund, which they refuse to pay. Please DO NOT WASTE YOUR MONEY HERE, your will regret it!

The Madison Event Center helped bring my dream wedding to life! I had set many venue tours when I first got engaged and The Madison was first on the list. After one tour and learning about all the Madison had to offer, I cancelled all of my other tours and began planning. Shortly after booking, Covid hit. To help with social distancing for our original date, The Madison offered us upgrades at no charge that consisted of a plated meal (instead of a buffet) and a larger room that was available at the time. We found out 3 weeks before our original date that KY had limited weddings down to 25 people. We had always envisioned a big wedding due to having a large family and many friends that we wanted to celebrate with us. I remember frantically calling to learn my options with The Madison and being given a list of available dates within a few hours. Since we had planned a winter wedding, we ultimately decided to keep everything the same and move it to a year later (12/11/21❤️) and, to my surprise, The Madison let us keep our plated meal upgrade! Once our new wedding date got close, Riley, our events specialist, reached out and began to plan our final details and everything went so seamlessly! We were provided times for decor drop off, set up, rehearsal, etc and even an exact timeline for the big day down to the minute. The actual week/day of my wedding was so stress free and this is purely thanks to the Madison. They even called my vendors the week of the wedding and provided an hour of decor set up the day of and because I didn’t have much, they knocked it out as my florist set up our arrangements. Riley was our ceremony captain and told us exactly when to walk down the isle and even answered last minute questions as I sat in the get ready room. Amy & Hayleigh were our reception captains. Amy met us at the door, introduced herself immediately and made sure my husband and I, as well as our parents were enjoying the evening. Paired with our DJ, our captains informed me when it was time to have our intro, eat, cut our cake, etc. Amy even made sure that we each had a drink in our hand whenever we wanted one and my husband says that he felt like royalty all evening! 😂 At the end of the night, Amy handed us a bag that had a hand written note, a bottle of champagne, and a piece of each flavor of our wedding cake that they had saved specifically for us. I can’t thank The Madison enough for making this such a great night - let’s just say they know how to treat their couples and tick all the boxes when it comes to the small details! 😊

The Madison really drew us in because of its close proximity to Hotel Covington, but in hindsight I wish we had picked a different location for our reception. The Madison was very difficult to work with during COVID-19 and seemed more concerned about money than the health and safety of our guests. For example, they were not willing to reimburse us any money for the reception when the governor was recommending no large gatherings and we wanted to make this a smaller affair. It was not until the governor reduced capacity to 25 people that we could reschedule without a change date fee. Once we rescheduled our event, our guest count was significantly lower than what we paid for, but the Madison was unwilling to reimburse us for the difference or provide us any upgrades. This was despite them telling use upgrades would be offered. It really felt like they were only accommodating when it benefitted them. Once it was time for the actual event, the staff was very unhelpful. Danielle scheduled an appointment for us to drop off décor, but just sat at the desk and watched us struggle to bring our items in on dirty and broken carts. It was not until we complained that someone helped. During the actual reception, the servers seemed less than thrilled to be there and they seemed extremely short staffed. I felt like they were irritated when I asked them questions and my husband had to remind them to serve the cake. There was only one bar tender for over 100 people so the wait was long. Guests actually commented about the demeanor of the servers. Finally, our contract said we would have a night of coordinator, but we either did not have one or they did not introduce themselves to me, my husband, or our parents. Moreover, minimal help was offered to help clean up at the end of the night. And instead we were just told "for $100 we could store items." The only reason I am giving the Madison 2 stars is that Zoe was very kind throughout the process, and I really think it is upper management who was more concerned about money than our event.

The Madison was the perfect venue for our November 2021 wedding! We loved working with every person we came into contact with. They set up the space perfectly, and I love that they do it all, you don't have to do anything the day of your wedding! Everyone was so friendly and responded so quickly to any emails I sent. The day of the wedding our day of caption, Andrew, was amazing. He came and introduced himself right away to us and to our parents. He was slightly short staffed, given the circumstances everyone is experiencing, and he handled it so well. The staff that we had were amazing. Overall it was a great experience that I wish we could relive again! Highly recommend The Madison!

I'm a wedding planner & stylist & had the pleasure of working with a couple that hosted their reception at MEC. The staff was great to work with, the venue spacious & beautiful. We were in the lower level ballroom - dinner was delicious, dance floor was the perfect size, even the band had a blast! The staff at MEC is helpful & have designated individuals for each step of the planning. I'm the type of person that likes to work with the same person throughout but I was pleasantly surprised with how great their internal communication was.

The Madison staff is truly amazing!!! From start to finish it was absolutely perfect. The decorations were beautifully placed, even better than I imagined. We booked The Madison in April 2020 for our September 2021 wedding , so along with other COVID engagements, it was much different than we imagined. Despite the challenges, Nicole and Zoe made the entire process seamless. They answered every single question I had within 24 hours of emailing them. Patty was very attentive to my husband and I throughout the night (along with our other vendors). She was amazing at helping us stay on schedule and even ahead of schedule at one point! We received so many compliments on the bar staff and the food. we ate so much of the appetizers and dinner that we could not finish our dessert! At the end of the night, we were surprised with a gift bag from The Madison with each flavor of our desserts and a bottle of champagne. We actually decided to save that for our first anniversary! We don’t have any friends or family currently engaged, but we will never stop promoting The Madison and all of their hard work! It was truly amazing working with every staff member there.

The Madison was so wonderful to us. I am a wedding photographer, and after being in the industry for over a decade, I knew The Madison would be a great fit for our event. We had our wedding reception in the Royale Ballroom and it was such a timeless and stress-free experience. I'm so happy that we chose The Madison for our wedding because not only was the experience leading up to the day so easy, and the staff were so kind, but our guests had such a great experience as well. It was so nice having the all-inclusive package. Not having to worry about set-up or tear-down was SO nice, and the food was amazing. The staff did such a great job on my big day, and it's so cool to see how consistent they are when I come back to photograph other couple's weddings. Thank you all so so much!!

I don’t even know where to begin with this review. I got married during COVID and it was so stressful but The Madison made it such an easy process! I ended up having my ceremony in the Loft on 11-28-2020 and they helped me move my reception to 4-10-21 so I could have a big celebration with family and friends! Riley helped so much through this process and was so amazing! The day of the wedding and the day of the reception Patty helped SO MUCH. She was amazing and my husband and I still talk about how the two days couldn’t have gone as smooth as they did without her. I highly recommend The Madison for all wedding needs. They are amazing! Food was good, drinks were good, and everything was perfect for our two special days!

The Madison Event Center was the PERFECT venue! We had both our wedding and reception there and it was so convenient to have them close to each other, but not in the same room. Everyone we dealt with was so professional, from Amber, who showed us around when we were first looking, to the Day of Coordinator who helped us at the rehearsal and the ceremony, to the Banquet Captain who checked on us throughout the reception and helped us to move everything to our cars after the reception. They also give you a Details Specialist that you work with to finalize your details before the big day and I must say; ZOE IS THE BEST! I would email her all of the time, sometimes 4-5 times a day, with questions and changes and she always got back to me in a timely manner. She even helped clear up a parking ticket I got while doing set up at the space! The Madison has décor that is part of their contract and you don't have to pay for things like chargers or glasses. I highly recommend The Madison Event Center if you are looking for somewhere that has everything you need!

We have nothing but amazing things to say about The Madison! We held both our ceremony (The Loft) and Reception (The Madison Ballroom) at The Madison. We booked our August 2021 wedding back in February 2020 and worked with Ashley. She was awesome and helped to answer every question we had – and even brought up things we hadn’t considered when looking at other venues like the level of service included, champagne toasts, etc. Zoe was our details specialist and went above and beyond to give us the wedding we envisioned. She and the pastry chef even managed to pull off a layered rainbow cake that both looked and tasted amazing! During the planning process we stopped by The Madison multiple times, and everyone there was always so nice and accommodating. They really made us feel special, even if we were just there to take a quick measurement in the ballroom. Patty was our day of coordinator, and she deserves so much praise! She truly went above and beyond to make sure everything ran smoothly. She checked on us and our parents multiple times throughout the night. She always made sure I had a full glass of water too! I wish I’d had more time to thank her in-person the night of, because I know she’s one of the main reasons everyone had such a great time. It’s been about a month now and our guests are still talking about the food because everything was so good. Overall, if we were to plan our wedding again we would 1,000% choose to hold it at The Madison!

I cannot say enough great things about The Madison and all of their staff! From working with Amber and Riley throughout the entire planning process to all of the staff on the day of the wedding; every single interaction we had all went above and beyond our expectations. The day of I wasn't worried about anything relating to the reception because I knew they would pull everything off wonderfully - and they did! Our guests raved about the reception and how wonderful the bar selection, food, and late-night coneys were. I could go on and on, but my wedding wouldn't have been a joy to plan if I didn't work with The Madison. Can't recommend enough!

We would highly recommend having your wedding at The Madison! The Madison Event Center was the first wedding venue we toured and we instantly fell in love with the space. We knew we wanted to have an outdoor ceremony and we loved that we could plan our ceremony for on the lawn at Hotel Covington and have the reception at The Madison. Throughout the entire planning process, Riley was available to answer all of our questions and helped coordinate with our vendors. The staff did a beautiful job setting up all of our decorations and our memory table in the ballroom. Throughout the whole night, Patty was absolutely perfect and was on top of everything from getting us drinks, ensuring we got food, and helping make sure we got everything packed up at the end of the night.

I wish I could put into words how immensely thankful/grateful I am for the Hotel Covington/The Madison staff. Our wedding day was better than anything I could’ve ever dreamed of. The room, the food, the staff, the experience… it was all perfect. It was a fairytale and a day that will play over and over again in my head. If you are thinking about holding your wedding at Hotel Covington/The Madison—BOOK NOW. You won’t regret it. Zoe helped turn my wedding vision into a reality. She was with us throughout the entire process, answering every little question I had and ensuring my wedding day was everything I wished for. She is truly one of the sweetest souls and it really was a joy working with her. I don’t know if I could’ve made it through COVID wedding planning without Zoe. Zoe and all of The Madison staff were so helpful in dealing with COVID protocols. I also would like to shout out Patty Cunningham, our night-of coordinator. She was absolutely amazing. She not only made sure my husband and I were taken care of all night, but also our parents. She made sure to box up each flavor of cake/cake pops and she is the only reason we got to try our wedding cake. She was our wedding night fairy godmother. Her attentiveness did not go unnoticed and she deserves all of the accolades in the world.

The Madison was wonderful from day 1 when we were working with Ashley to book, to working with Zoe to plan final details, and finally on the day of with Janet and the rest of the team who helped everything come together. Everyone was so kind and dedicated to helping our day be special, even when we had to make difficult decisions regarding COVID. I heard horror stories from other brides who had venues (that weren’t the Madison) completely unwilling to work with them during these difficult times. My husband and I went back and forth so many times on what to do and Zoe was there every step of the way, offering any possible solutions she could find. On the day of the wedding, everyone at the Madison worked to ensure everything was perfect. They constantly were asking if we needed anything, set up our decorations, helped to tear them down, as well as helped to carry them out to our parents’ cars at the end of the night. Nick and I cannot thank all of you enough for helping our day be perfect, even though it wasn’t what we originally planned. We cannot recommend the Madison enough!

We chose The Madison for our reception based on their proximity to downtown, reasonable pricing, and mostly convenience - I loved that they provided everything (food, bar, décor), set up for us, and always had staff available to help. We booked them prior to covid and they were helpful all through our planning. We were able to keep our original date and they upgraded us to a plated meal and a bigger ballroom to accommodate our guest list with covid capacity restrictions. The staff were friendly and helpful all the way from touring and booking the venue, to planning and set up, to the day itself!

We just booked The Madison for our wedding in 2022...I've been there before for other weddings (family and friends) but never realized what a huge range of spaces they have under one roof! The competitive pricing and the all-inclusive packages made choosing our venue an OBVIOUS decision -- we had to go with The Madison! Can't wait to see how they help the vision of my and my fiance's wedding day come to life!

Everything about The Madison screams elegance! When we first visited the venue to tour, our sales rep Amber was warm and welcoming. She was very helpful in explaining the available packages and even gave me her personal phone number to answer any questions (of which I had several). We had the absolute best wedding reception in The Emerald Ballroom. Thanks to our coordinator Zoe, we were able to still have a fabulous time despite some of the COVID disappointments we had faced. Whether it was a call or email, Zoe always responded very promptly and was incredibly accommodating and professional. I have received so many wonderful comments on the space, food, and overall experience our guests had at The Madison. They all made the whole process so seamless and worry-free. I cannot recommend them enough!

I was very satisfied with The Madison! We worked personally with Zoe & she’s amazing! She helped us with every step of the way! With being a COVID bride this was extremely stressful at times. The Madison worked through this with us & made the process much easier! Our wedding day was perfect in every way!

We worked with quite a few people here, including Amber and Zoe, who were both so nice and helpful! Riley was the main person we organized our wedding with and she was so patient and incredibly sweet! We had to postpone and reschedule our wedding and the Madison was so understanding and flexible with our changes. They made sure every detail was right; we had one tiny slip up at our rehearsal dinner, but Darren and Amy (who were our event coordinators) sat down with us and apologized profusely even though it wasn’t their fault! They take their jobs very seriously and want to make sure every detail is perfect! I am so grateful for the way they treated me and walked me through what I felt like was a total mess of a wedding, but with their help, my day was absolutely perfect.

10/10 recommend using The Madison for weddings. We using The Loft for our ceremony and The Grand for our reception. Even with following all Covid guidelines, it still was everything we wanted. The Madison staff did a wonderful job with all of the details for my wedding. They checked in with us throughout the night and made sure we always had what we needed! We are so glad we chose the Madison for our big day.

10/10 recommend they went above and beyond for our big day. exceeded out expectations! They ensured my husband and I always had a full glass and took control of the little details and told us when to be where it was great! Ashley and Amy were amazing they not only cleared our party bus out but helped us take everything to our hotel. They packed up a piece of every flavor from our wedding cake with a bottle of champagne. I could cry just thinking about how thoughtful they were and how perfect our wedding was thank you so much!!

We signed with the Madison in January of 2019. Our original date was 3/28/2020 right at the beginning of the pandemic. When that became clear that wasn’t going to happen, The Madison gladly worked with us to postpone our wedding. Our second date was 9/19/2020. Just 7 days out, my mother was confirmed for COVID. Things took a turn for the worse as her condition quickly went downhill. I notified Zoe of this immediately and again received nothing but support. Here we are, on a Sunday night, 5 days before our wedding.. The Madison and Zoe are AGAIN helping us to postpone our wedding. We have had no push to rush to a decision to postpone or not, no rush to pick a new date, and no grief for the circumstances. Just nothing but support. We are so so soooo thankful!!! Here’s to round 3🍾

The Madison is a wonderful place to have a ceremony and reception. We used the Terrace and Madison Ballroom and were completely satisfied with everything. Zoe kept in contact with us and worked with us in every aspect we needed her. We had to postpone our wedding from May to August and she made things go by so smoothly. Honestly, the Madison is just a beautiful venue and the staff there are amazing! It’s so wonderful to have them do all the decorating (leaving us without all the stress) the food that was prepared was delicious and served in a timely manner. I cannot say enough wonderful words about our wedding experience with the Madison. Our day of coordinator did an outstanding job as well, We had a miscommunication on our part with flower girl baskets and she came together & made us something in such a short time. At the end of our reception, she packed up everything to take with us and made things so easy for us. Thank you all for making my wedding day absolute perfect! I will forever remember what a wonderful time I had with family and friends and you all were apart of that. I HIGHLY recommend the Madison for any event (especially wedding)

We had the most amazing experience having our wedding with the Madison! Everything was extremely stress free and affordable. Highly recommend!

We honestly couldn't be more thrilled with the service the day of our wedding and reception. Zoe was there every step of the way leading up to the day of and you were so attentive to our anxiety especially during the pandemic. Our day of coordinator, Ashley, was absolutely AMAZING! She was so detailed and attentive to our needs. She was amazing at the rehearsal as well. The ceremony was flawless and absolutely beautiful! The courtyard at Hotel Covington is the most beautiful spot for a ceremony. We couldn't have asked for more. I was stunned when I walked into the reception! Everything was exactly how I expected it and the room was just beautiful. Ashley and William were so attentive to not only use, but our families. Anything we needed, they were right there with it! My drink glass was not empty at any point during the night thanks to the two of them. We couldn't be more pleased with everything! You all take care of every detail and make the process and the day of extremely easy! I cannot speak highly enough about Ashley Bangi who showed us the spaces when we were looking for a place to have our wedding. I cannot speak highly enough about you, always returning our emails and answering our phone calls. You never sugar coated anything and the honesty was extremely helpful during this crazy time. Finally, Ashley and William were ALL STARS with their attentiveness and services. We are so grateful that we were able to have our special day at The Madison.

We were very happy with our choice of the Madison for our ceremony and reception! We initially chose the venue for the convenience (proximity to Hotel Covington, involvement of the details specialist, day-of specialist, in house catering/bar, etc.) and were not disappointed. I do wish the communication was a little more proactive as it related to restrictions/changes as the result of COVID, but when we received the communications/answers to our questions, they were very thorough. On all topics, Zoe was very responsive to my emails, and so friendly / easy to work with. On the actual wedding day, they set up the decor to our specifications, food was great, and everything was packed up for our parents to take with them!

How do I begin!! A year ago in January, 2019 we started to look for a venue for my daughter's wedding. She & her fiance live in South Florida and were not able to come back to Ohio to get a venue booked, so we searched online for recommendations in the Cincy area. We found the Madison Event Center, I booked a consultation & we toured and knew this would be the perfect place for our Florida and Ohio guest! Having the Hotel Covington across the street was perfect! From the beginning up until the end, I was extremely happy with everything! The wedding was amazingly beautiful, the venue was gorgeous & food was awesome. A special thanks to Riley Ferguson, our details specialist and especially to Jake Buckly & Amy Marcum, our event captains...they were awesome!! I highly recommend the Madison Event Center & Hotel Covington if you are planning your big day! You will not be disappointed! Thanks again, from one happy Momma of the Bride!

The Madison was amazing!!! From the time we had our first visit to the last minute of our wedding, they were wonderful. The staff was incredibly helpful and caring and they made sure we had everything that we needed and that everything was exactly how we wanted it to be. They worked their hardest to make everything perfect and they succeeded!! I 100% recommend to anyone having any kind of event!!

The Madison was absolutely amazing! They worked with us and made the whole process easy and stress-free! Zoe Mendenhall was an awesome person to work with for details and Tracey for the day of was truly amazing. Our day was fabulous and went off without a hitch. Please go get married at The Madison!

We had an absolute blast working with the Madison Event Center. From day one, they were always available to answer any questions and provide everything we needed to make our day that much more special. Special shoutouts to Ashley Bangi, Zoe Mendenhall, Ashley Proffitt, and Brittany Lee for EVERYTHING!

Amazing staff and amazing event! Everyone was extremely helpful with everything from beginning to end. From the start of our wedding planning to the end of our wedding night. The staff was consistently checking on us to make sure we were taken care of the whole entire night. Everything ran so smoothly. Couldn’t have asked for a better wedding venue.

The Madison was one of the best decision we made for our wedding day. They made everything so so so easy. From the space, staff, food, coordnation- everything was exceptional. We had so many compliments on our food in particular (we have the gold level). Our wedding was in The Loft and our reception was in the Galleria (the new renovations are really beautiful).

I am not a DIY'er, I wanted a place to help me pull off an amazing wedding for a reasonable price, and this place was a perfect fit! I had a million little questions and each one was answered quickly and I was never made to feel like it was a pain or that I was asking too much. We had our ceremony and reception there, and the team made sure we wanted for nothing! Seriously we had no issues or hiccups the entire day! The food was perfect, I will dream of their brisket for the rest of my life! The space was decorated beautifully and they even moved my memorial table from ceremony to reception! They even communicated with all the vendors so my stress level was always low. I can't thank everyone enough for helping us have the perfect day!

Our daughter and son-in-law's wedding reception in the Emerald Room at The Madison was a delight from start to finish! The staff there makes the planning easy. They have already thought of most everything, and it relieved us to be in the hands of people who have done this many times and have it down to a tee. The staff on the night of the event were pleasant to work with, attentive and met our every need. The bride and groom were thrilled with their special day. We cannot recommend The Madison enough!

Wow, the Madison was a wonderful location for our wedding reception! We had our reception in the Emerald Ballroom and it was beautiful. Zoe was extremely helpful with the decor and layout of the room. She was patient with all of our questions and very accommodating when we wanted to see the ballroom for table setting ideas. T