The Madison Event Center

We 100% recommend The Madison. They delivered a first class, picture-perfect wedding. Ashley, our event specialist, was helpful, responsive, and easy to work with. Jake, our day-of coordinator, was incredibly professional and went above and beyond expectations to make our... Read More wedding as seamless as possible. Planning was so much easier because their package pricing includes things like centerpieces, linens, champagne toast, complimentary parking, etc. The Taste & Toast event (complimentary dinner and drinks prior to the event) was wonderful and made us even more confident in the food, service, and staff. Several guests said it was the best food they ever had at a wedding and were very impressed with the ballroom and overall décor. It could not have gone better, and we’re so happy we chose The Madison.

My husband and I chose the Madison as our venue for both our ceremony and our reception. The whole process was so easy and so fun. Candice Rain was our coordinator up until the event, and she was outstanding. She answered every question and was so flexible, patient and gracious... Read More with us. There were no surprises along the way! For the price and everything they offer, it was easily the best decision I made during the whole planning process. Our day went off without a hitch, it was picture perfect in every way! The rehearsal dinner and day of team were phenomenal. They answered every question and allowed the ceremony to go so well! If I had to do it again, I'd do everything at the Madison in a heart beat. The food was wonderful, decor perfect, and the staff was outstanding. Highly, highly recommend!

We loved the Madison! We had our ceremony in the Loft and our reception in the Grand Ballroom. Everything was perfect and what I always dreamed it would be. I didn't have to worry about a thing! Our wedding planner throughout our engagement helped with all the plans and our... Read More night of coordinator was amazing. I highly recommend The Madison- all of our friends and family said it was the best wedding they had been to!

We had such an awesome experience with the Madison. They truly made the process easy and removed so much stress from us. You are given one number and that includes everything- an event planner, your linens, cake cutting, centerpieces, and so much more. They really made the day... Read More of our wedding enjoyable too. The wait staff were sure to always have a fresh drink for us and they helped us breakdown the room and pack up the presents and decorations. Such a great experience!

Every single detail was taken care of! I had someone from The Madison following closely behind me the whole night to get me whatever I needed. They did an incredible job!! And the food was great too!

The Madison is amazing. From working with our wedding coordinator, to the food tasting, to the wedding day, the service was outstanding. I can't say enough great things about the two staff members who were walking around the room during the reception. They were always asking me... Read More if I needed anything and offering to do things for me and help me out. I had an amazing wedding day at the Madison (the Emerald Ballroom is gorgeous). Thank you!!

We booked this place four weeks out from our wedding date after our previously booked venue cancelled on us. It could not have gone any better. The staff is incredible, food was spectacular and I really can't say enough great things. The Madison made this the best day of our... Read More lives. It is worth every penny.

The Madison made my wedding spectacular!! It's a stressful time planning a wedding and The Madison did so much for our wedding and definitely made it less stressful. Everyone was always so friendly. On my wedding day they saved my bridal party hors d'oeuvre's, they kept my... Read More parents and me and my groom with a full glass, they were always making sure we were doing good, and they made sure we had some cake to go. It's all the little things. And my girl Ashley Bangi was always there to answer my constant crazy emails. The food was absolutely amazing, I got so many compliments on all the food. And the bartenders were not stingy on the alcohol, which my guests loved! There is nothing negative I would say about The Madison, everything was amazing and if you want an amazing wedding go to The Madison!

I had my ceremony and reception at The Madison in May 2017 and it was the best decision I made! They make everything SO easy for you. It's like having a wedding planner, caterer and venue all in one. They provide all the seating/place settings (so you don't have to worry about... Read More renting any of that) and offer many decorations you can use for free or rent right from them; they help with set up and tear down; they provide the catering and will cut your cake and box up the leftovers; there is a night-of coordinator that will take care of everything for the ceremony, including running the rehearsal; and that's just to name a few of their perks. The entire night, my groom and I were treated like a royalty by their staff, regularly asking us if there was anything we needed and making sure we ate. They won me over from the start by being willing to work with my budget and lower the overall cost of the night, and offering specials that allowed us to get a steal on a liquor package and a dessert table. Ultimately, I can't say enough good things about them. They made wedding planning (especially in a city I am new to) so much easier on me and I'm so glad we used them!

Candice and the entire crew at the Madison Event Center made our day absolutely perfect! Candice was very patient with all my questions and also walking me through the entire process. On the day of, they took care of so much and everything ran extremely smooth. One of the best... Read More decisions we made was to have our big day at The Madison!! Absolutely beautiful space and an amazing group of workers. Thank you guys for everything you did to make our day perfect <3

Overall the Madison did a decent job creating our night. The food was absolutely delicious. I gave them a three because we were told our guests would have free parking and they were not all told about validating their ticket. We also had to add fifteen people two weeks prior... Read More and we paid the extra fee. When we got to our reception, my husband had to find someone and tell them to set up more tables because they didn't have enough set up. The bar staff was great. We also had a timeline and asked for salads to be brought out right away and that they didn't have to wait for us to get there. We had to ask for the salads to be served. After that, the food was ready and served quickly.

We had our wedding at the Madison Event Center South in the Galleria Ballroom. Everything day of went off without a hitch, and the Madison staff were very professional and attentive. The Ballroom looked beautiful and the food was better than I expected it to be based on the... Read More Taste and Toast (the tasting event the Madison offers). The four star rating comes from the fact that there were several issues throughout the planning process that stemmed from me not knowing to ask the correct questions and the Madison event planner not volunteering the information. The largest issue I remember at this point was with the Bourbon Bar. I paid extra to have the bourbon bar at my reception and in all the advertising for the bourbon bar (including at the Taste and Toast) it is implied that the bourbon bar comes with a cool wood bar made out of bourbon barrels that is really a show piece at your reception. Because I did not ask, it was not mentioned to me until the week before my wedding that this bar was actually an extra cost, and that also it wasn't even available to move to the Madison South. I did eventually get the staff to agree that the bar could be moved after complaining about the misinformation, but they did nothing to address the extra cost and I elected to just use the free option of a table with skirting. This left me scrambling the week before to figure out a way to decorate this bar. Overall my experience at the Madison was just good and I'm happy with how my reception turned out, however I would caution future brides to carefully question every detail because the staff here will likely misinform you.

The Madison was a great place to have our wedding. It was beautiful and the staff was so helpful at all times of the process. Ashley, our wedding coordinator, was always professional and very easy to work with. We couldn't be happier with the vendor we chose.

We had our reception here and it was fantastic!! Soooo many friends and family couldn't believe how beautiful it all turned out! You have a consultant you work with to hammer out all the details! It made everything so much less stressful and even enjoyable!! I highly recommend... Read More using this venue! Food was also very delicious and they have a fun tasting which was great!

The Madison was absolutely amazing. We brought in a lot of our own decor with a certain vision in mind and the Madison staff nailed the set up. The food was amazing and tasted the exact same as when we first tried it. The grande ballroom was gorgeous, fit 240 of our guests... Read More comfortably and looked better than what we could have imagined. Ashley was the absolute best to work with and I know everything looked perfect and went so smoothly due to all her hard work. She always responded quickly to my questions and gave me some of the most helpful suggestions. The staff the night of the wedding was exceptional as well! My husband and I never had an empty drink in our hand and after boxing up all of our decor for us they even went next door to Hotel Covington where we were staying to help us drop if off in our hotel room. I am so thankful we chose the Madison Event Center for our special day!

Overall disappointed. My ceremony and reception was on 7/30/16 in The Crystal Ballroom.My wedding specialist was Robbin. When I spoke with Robbin originally she said the room would fit 225 people for ceremony that would have room for an aisle and reception after. I am later told... Read More Robbin had left and I would temporarily be working with Brittney. Upon speaking with Brittney I discovered that in order for there to be an aisle I could not have more than 200 people. So I cut my guest list so I could accomodate for the aisle. Mind you, I paid for food and drinks for 250 people and there was no refund for having less people come even if so far in advance (over a year) I knew less would be coming. Brittney and I spoke on the phone and thru emails and she responded in a timely manner. Later, I was assigned to Jessica. She responded to emails promptly and always had answers to my inquiries and a few suggestions/recommendations on where I could get decor. ANOTHER issue with the aisle came up. Jessica said that I could only have the aisle if I had 170 guests after speaking with the operations director. WOW so now I am cutting back from 225 guests to 200 to 170 with no refund for food and drinks for less guests, when I was originally told I would have an aisle. The other option was to walk from along the wall on the far side of the room. A bride imagines herself walking down the aisle not walking against a wall. I called the Madison and spoke with Amanda and explained the aisle situation. She put me on hold and spoke to the operations director. She then told me I could have 180 guests and an aisle if we put the buffet on the dance floor. Why didn't Jessica have this idea for me? I wrote up an extensive list of where I wanted decor to EXACTLY be for the day of. ALOT of these items were not where they were supposed to be. For instance my guest book and advice cards were placed OUTSIDE of the room and only a few people signed it; I believe because of this location. A WHOLE table was placed outside of the room that had decor and information etc. I said for the table to be inside the room. If that was not possible why didn't they tell me beforehand? I gave the detailed list to Jessica on 7/27 that should have been more than enough time to review it. All the guests said they had a lovely time and the staff was great EXCEPT I had 3 guests tell me they heard the DOC complain that the ceremony was starting late. It did start late but the guests should not be hearing about the DOC complaining ( I can't remember his name) During the rehearsal he seemed very standoffish and indifferent to the job. I do know we tipped him nicely and regret it after guests saying they heard him complain. There WERE so many discounts offered AFTER I signed my contract. So if you book with them make sure you get a discount! I have so many other complaints. Feel free to message me.

Brides your search is over for the perfect reception venue... look no further because you won't find anything better than the Madison. Their customer service is exceptional and they made everything completely stress free from start to finish. During the planning processes they... Read More have multiple meetings with you to make sure they have all the details of what you want. They even have a taste and toast event where you get to try all the food and appetizers so you feel 100% confident with your food choices. When it comes to set up they take care of it all. The week of my wedding I dropped off about 3 cart fulls of decorations and they did all the work. (doesn't get more stress free than that!) The night of our reception when we arrived, two Madison employees came up to me and my groom right away and introduced themselves and asked what we wanted to drink so they could have it ready at our sweetheart table. The entire night they were making sure we had everything we needed. At the end of the night they packed up all our decorations and gifts and loaded it into my parents car. It was so nice being able to just hop on the party bus at the end of night instead of hanging around for an hour cleaning up. Booking with the Madison was the best decision we made by far!

We held our wedding in the Emerald Ballroom on 11/5/16. I originally worked with Amber but she ended up moving so we got to work with Ashley and I'm so glad. She was patient with me (I had a vision and I was picky!) and made sure everything was perfect before the big day. The... Read More ballroom was very elegant, exactly what I wanted, and the day of the wedding it was even more beautiful than I could have dreamed with the décor, lighting, etc. My rehearsal dinner was at The Precinct the night before so I was worried people who were there would be let down by our wedding menu in comparison but SO many people came up and commented on how delicious the food was! The staff made sure I always had a drink in my hand and that things flowed smoothly. After the wedding, we realized a sheet cake we had ordered was never served and Ashley and The Madison looked into it and made everything right with us immediately! I am thrilled we decided to hold our day here and I wish I could go back and do it all over again.

The Madison Event Center was the perfect venue for our daughter's wedding reception. From the detailed planning in the weeks leading up to the event (which Jessica, our event specialist, easily guided us through), to the final song of the night, we were able to completely relax... Read More and enjoy every moment. I can honestly say the entire evening went off without any issues or hiccups. The ballroom was beautifully decorated and set up. Throughout the evening, the Madison staff took great care of each and every guest. During cocktails, while awaiting the arrival of the wedding party, our guests were engaged in conversation, tasty beverages and great appetizers. We heard many compliments about the flavor and quality of the food that was served. The bar offerings were well-received, as well. Afterwards, they kindly packed up anything we needed to take with us, making clean-up a breeze. Most importantly, our daughter and her husband were totally thrilled with the entire evening. They said it was “absolutely perfect”! Thank you so much! I am one happy mama!

We had our reception here. The serving staff was wonderful. The team leader made sure the night went smoothly. My only complaint is for the money, it was a buffet.

We LOVED the Madison. My husband and I were so happy that we had our reception in the Emerald room. Candice was an amazing wedding planner and she helped with every step of the way! Which is great about the Madison is that there isnt any hidden fees and everything is laid out... Read More and easy to understand. I had so many compliments from our wedding about the food, the decor and how fun it was! Thank you Madison for such a great night that we will never forget!!

Jessica was our wedding specialist - she was always available to help us. I loved the Madison because they led you step - by - step. Planning our wedding was a breeze!

My husband and I got married at The Madison on July 8. We are so happy we picked The Madison as our ceremony & reception venue! We got married in The Loft and had our reception in The Madison Ballroom. They both were gorgeous! Our coordinator was Jessica and she did a wonderful... Read More job throughout our planning process! My only complaint is that we were not made aware that someone else other than Jessica would be there for the rehearsal and the day of. That made things a little more stressful since I felt like he didn't know as much about our preferences as Jessica did. It ended up working out fine, I just wish we would've been told ahead of time. Overall, the spaces, food, and service were top-notch and we loved everything about our wedding at The Madison!

I cannot say enough good things about The Madison! I looked at many places before deciding on a reception venue and I am so glad that we ended up with The Madison! Our reception was held in the Galleria Ballroom and it is absolutely beautiful! Candice was our planner and she... Read More made our day so wonderful. One of the greatest things about The Madison for me was how thorough they were. Once I had dropped off the decor for my centerpieces, I had absolutely nothing more to worry about! They set up all the centerpieces and made sure that everything was put together perfectly! It took such a burden off of my plate! The catering was also fantastic! Not only did my husband and I love it, but my guests still talk about it! I could not be happier with the choice that we made to go with The Madison. Candice and the team there truly made our day spectacular! They come highly recommended!

My wedding was in the Crystal Ballroom with approximately 150 guests. My ceremony was in the same room so it was a little different but overall preferred by myself and guests. My initial wedding coordinator quit unexpectedly (oh no!) so I was assigned to Jessica instead. She... Read More handled everything okay. However, I feel that The Madison as a whole treats brides like it is to their advantage to have a wedding there. I never really felt like a customer, even though I spent more than enough money to host my wedding. For the night of the wedding, Tracy, made the event worthwhile. She was in charge of the day and did a phenomenal job. She made sure that all of my vendors were in line and everything was going according to scheduled plans. She let everyone know that this is my day and it's going to run like how I want it to. We always had a drink in our hands. She is an absolute sweetheart and made the wedding day less stressful. She made The Madison worth having our wedding there! It was a beautiful evening and unforgettable. Thank you, Tracy!