The Madison Event Center

tc.) and were not disappointed. I do wish the communication was a little more proactive as it related to restrictions/changes as the result of COVID, but when we received the communications/answers to our questions, they were very thorough. On all topics, Zoe was very responsive to my emails, and so friendly / easy to work with. On the actual wedding day, they set up the decor to our specifications, food was great, and everything was packed up for our parents to take with them!

ns in the Cincy area. We found the Madison Event Center, I booked a consultation & we toured and knew this would be the perfect place for our Florida and Ohio guest! Having the Hotel Covington across the street was perfect! From the beginning up until the end, I was extremely happy with everything! The wedding was amazingly beautiful, the venue was gorgeous & food was awesome. A special thanks to Riley Ferguson, our details specialist and especially to Jake Buckly & Amy Marcum, our event captains...they were awesome!! I highly recommend the Madison Event Center & Hotel Covington if you are planning your big day! You will not be disappointed! Thanks again, from one happy Momma of the Bride!

ctly how we wanted it to be. They worked their hardest to make everything perfect and they succeeded!! I 100% recommend to anyone having any kind of event!!

f without a hitch. Please go get married at The Madison!

denhall, Ashley Proffitt, and Brittany Lee for EVERYTHING!

care of the whole entire night. Everything ran so smoothly. Couldn’t have asked for a better wedding venue.

ld level). Our wedding was in The Loft and our reception was in the Galleria (the new renovations are really beautiful).

ain or that I was asking too much. We had our ceremony and reception there, and the team made sure we wanted for nothing! Seriously we had no issues or hiccups the entire day! The food was perfect, I will dream of their brisket for the rest of my life! The space was decorated beautifully and they even moved my memorial table from ceremony to reception! They even communicated with all the vendors so my stress level was always low. I can't thank everyone enough for helping us have the perfect day!

s of people who have done this many times and have it down to a tee. The staff on the night of the event were pleasant to work with, attentive and met our every need. The bride and groom were thrilled with their special day. We cannot recommend The Madison enough!

nd very accommodating when we wanted to see the ballroom for table setting ideas. The Madison contacted all of our vendors the week of the wedding to ensure that they were all set for the wedding day. On the day of the wedding, the staff was respectful, prompt and beyond friendly. I was able to enjoy the reception without having to stress or think about a timeline of events. I would highly recommend the Madison for your wedding!

. And it truly was!! I wouldn't change a thing. The crew that worked our event did a phenomenal job. They kept us fed and always made sure we had a drink in our hand. Both of our parents complemented on the wonderful service they received and how the staff even made sure their needs were met that night. The Madison is highly recommended!

y was special! We had the Grande Ballroom and it had a lot of space for our larger reception of 260. Highly recommend and tasty food and drinks too! =)

atient through the entire process, also Jake B was our TL for the night and he was nothing short of Amazing if your a nervous bride like myself I highly recommend asking for Jake, he will help you through everything. I would highly recommend the Madison over and over again the price and payment plan was wonderful as well.

ful. Zoe was our details planner and she was constantly in contact with us in the months coming up to the wedding. The night-of specialists we had made sure we were on track with the time and took care of every detail on that night. We recommend Madison Event Center to everyone and anyone who is looking for a wedding venue. With everything that comes included (linens, tables, chairs, food, open bar, staff, detail planner, day-of specialist, and the list goes on), the pricing is seriously worth it!

th and get ahold of! She answered all of our questions and gave a lot of great advice! The night of our reception, Tracy & Patty, our event captains went above and beyond! They were always checking on us and took care of anything we needed! We are so sad our day is over, we loved working with and seeing the people at The Madison! They made our day better than we could’ve imagined!

ly and willing to listen to what we wanted to help us figure out exactly what would work best for us. Months later at our taste and toast she remembered us and came up to us to ask us how everything was. It meant a lot that she remembered us! Zoe was our details specialist and she could not have been better. Something we quickly realized was everyone at The Madison knows what they are doing! We were pretty clueless about all the detail that go into planning a wedding but Zoe knew exactly what we needed. Our day of coordinator, Ashley P. made the day so easy for us. She even made sure we had drinks all night! Everyone at the Madison goes above and beyond to make sure the bride and groom as well taken care of throughout the wedding planning process and the day of. We highly recommend The Madison Event Center because they make everything so easy and you can be confident that everything with be taken care of with them.

it was perfect! The staff did a fantastic job - huge shout out to Zoe for coordinating all the final details and Sharon our event host for making sure the night ran so smoothly and on time! Definitely recommend!!

re than willing to help us stay on track. We signed after seeing The Madison room and the Loft for our ceremony because they were so beautiful and elegant. A few days after we signed we scheduled a meeting with awesome Zoe to go over all the details from centerpieces to the time details the day of the wedding and everything in between. She made all of these steps so easy. Amber and Zoe were so good about contacting me back quickly anytime I had questions. Really professional and very considerate. The day of the rehearsal we met Sharon and she was fantastic. Friendly and professional. She seems to love her job and knows every aspect of making you feel like everything will be perfect the day of the wedding. On the big day everything we had brought had been taken care of....every little detail. I didn’t have to worry about anything. The food was delicious and again Sharon and the wait staff took care of all of our needs and went way above and beyond what I could have ever imagined. I believe everything happens for a reason and I believe we were meant to have our special day at the Madison, they were pure perfection!!! Thank you Madison staff!!!!

ed with The Madison!!!!

sure we were having a great time and asking what we needed. They helped with my dress and even gave us a hot towel after our cake smash when cutting the cake. They made sure we had enough to eat, were comfortable, and if we needed a drink they were there! They wanted us to have the best night ever and they for sure made our night amazing! Everyone we met at the Madison was great and so helpful we are so happy and lucky they were our venue! Everyone was great! Best day ever.

groom were able to enjoy their big day to the fullest. She helped to be sure everyone knew where to be and what to do. If you are considering a wedding or event at the Madison, I would highly recommended and asking for Ashley. The accommodations were exquisite. Our family appreciated her and the rest of the staff so much. All we could do today was talk about how it couldn’t have been any better. Thank you Ashley!!

re venue looked beautiful, exactly how I pictured it! The staff did an amazing job decorating it it was beautiful! The bar staff was so nice and fast and everyone that worked for the Madison was so friendly and it seemed like they really enjoyed their job and their time there! My day of coordinator, Ashley, was fantastic! She did an incredible job creating a stress free environment and being there whenever we needed anything. She was always at hand and foot making sure we had everything and that everything was going smooth! We loved her! I am so glad I picked the Madison and will always continue to praise it! Everyone was complimenting the venue, food, staff, and how much help there was cleaning up. The team really helped save my family time by having everything packed up so they could go enjoy more time with friends and family! Thank you so much again!

d us book the venue and Zoe was our event details specialist. Both were so great to work with! Zoe really helped our vision come to light and I loved how much she checked in the week of the wedding. They made sure our special requests were taken care of in order for our wedding to be perfect. The night of the reception, William, was our captain and he was fantastic!! He made sure everything was running smoothly and came by frequently to check on my fiancé and I! I am so happy we chose the Madison Event Center for our reception!

We were treated like royalty on the big day and the coordinators and staff were so helpful to our guests. I would highly recommend the Madison to anyone!

k you The Madison for being a big part of an unforgettable night.

t because we weren’t told the room that we had booked was going to be remodeled, but I cannot stress enough that they went above and beyond to make sure that everything was PERFECT for our day. They truly lived up to their word that they would make it right and we couldn’t have been happier!!

and all inquiries. She even found pictures from past ceremonies when I wanted to see the pillars in use. She is phenomenal.   I loved that I was able to decide how much I wanted to do for decor and such. I got to do just the things I wanted like the dessert table and the guestbook table. Everything else was taken care of and it was stunning.    Tracey was my day of person and she was also amazing. She was so charismatic and completely on top of things. She worked so hard and it wouldn't have run as smoothly without her. It was like having a super organized cousin help run the show!    The food was awesome. I don't even care for ham and I loved that ham. All of my guests enjoyed the food! A couple staff members were newer and we're taking plates a bit too quickly. They also took artificial flowers out of vases when I think they should've been left in but that is my only area for improvement! Our bartender was also cute as a button and did a great job. I am so grateful for all of their help. The day was perfect!

l details meeting with Zoe Mendenhall in May, they were extremely kind, professional, knowledgeable and supportive. Both were eager to help in any way, promptly returned emails/calls, and took care of everything!! They were fabulous!!! The night of the event, the night coordinators Jake, Spencer, and Ashley had everything under total control so we could thoroughly enjoy the reception. They went above and beyond, to help us and ensure the evening went well. At the end of the event they helped us load everything up and even helped us get all the gifts, decorations, etc. to where they had to go---again above and beyond! The guests continue talking about the great service and attentiveness of the staff, how they all worked so hard, and what a wonderful place the Madison was! Many even expressed that they couldn't believe how they were greeted by staff offering them vouchers for the parking and how they were made to feel so welcome. Many of the guests have also expressed that based on their experience of the evening, they have recommended the Madison to others. As for us, there aren't enough stars to adequately rate the Madison. They excel in all areas--personnel, service, facilities, support, presentation, quality, food, etc. We personally have also told others that if they ever have to have a wedding reception, look no further than the Madison! They are definitely "one stop" wedding event planning! Thank you to each of the employees for making my daughter's wedding reception absolutely perfect in every way! You are the best!

lso worked with all the vendors to coordinate set up and drop off times so that I wouldn't have to worry about it the day of the wedding. The night of the wedding there was someone who was dedicated to make sure that my husband and I had everything that we needed. They made sure we had whatever we wanted to drink and they brought us the food from the buffet. Everyone was wonderful throughout the whole process!

ain reasons for selecting this venue were the all-inclusive nature of the package, getting a great deal for booking under a year from our wedding date, and the overall quality for the price we paid! We also loved that parking was free for all of our appointments and for the guests on the day of the wedding. Parking was so easy, located in the parking garage right beside Madison North and in a lot by Madison South. One of the things that amazed me the most was the incredibly fast response time to all of my inquires and concerns during the planning process. We worked with Zoe Mendenhall, and she was the BEST Event Specialist we could ever ask for! She was absolutely the sweetest, always replied within the same day, was happy to help with anything she could, and more! She eased so much of my stress during the planning process. The rest of the staff were also wonderful and really helpful: Jake and Jeri were our night of coordinators, and they ensured we were well taken care of throughout the night! They made sure we had plenty of food and drinks, and kept everything running perfectly smoothly! We also were impressed with the food! Everything was delicious, and one of our guests (who is quite the foodie) mentioned that our wedding made the top 5 for wedding food! We loved that they offered a Taste & Toast event for us to try all the food options and select our favorites, and this was complimentary! Most of all, I truly appreciated their attention to detail with respect to food allergies and preferences. I am gluten free/Celiac, and from the beginning, they always made sure I was taken care of and offered plenty of things I could eat. They also provided both kids meals and GF/vegan options for our guests! Just two complaints about the process. They were inflexible and refused to refrigerate desserts in the back for me. This threw off my original plan for dessert as my cake needed to be refrigerated because of the mousse, which was stressful in the moment and forced me to switch plans entirely. Secondly, there was a major miscommunication that came up in my details appointment two months before the wedding. I had emphasized from the beginning that Chiavari chairs were my dream and an integral part of my vision for our big day. I was assured that it would not be a problem to upgrade to these and that this was documented in my selection. It was not a fun surprise to discover just weeks before the wedding that I was not going to have the chairs for our reception, but if I wanted them, it would be an extra $2,000. Because we did not budget for this, I could not afford them, and nothing was done to take responsibility on their end. Overall, we are still happy we chose the Madison and had a wonderful experience!

tails specialist handled a lot of small concerns, from napkin colors to the menu. Jake was awesome and such a huge help! He knew exactly how to do what and made sure my husband and I were at ease from ceremony to last call! We really wanted to have as much handled by one vendor and we were so happy to have found The Madison. Do be sure to have all the final details in before the last two weeks to avoid additional charges, I procrastinated which cost us about $100. Overall the experience was great and our wedding went off without issue.

he Madison has everything you could need for your wedding, and it made our experience so much more enjoyable working with true experts. Jake, our day-of coordinator, was also awesome and even helped bustle my dress when we couldn't figure it out! I would recommend this venue to everyone - our day was perfect and we loved every minute of it!

details so easy. Zoe worked hard to make sure too follow through with all the small details and touches I wanted emphasized at the reception. And Jake did an AMAZING job organizing the day of. He made sure the my husband and I and our parents had a drink in our hand the entire night! He also helped coordinate the events flawlessly. I can't rave on about the madison enough. I have absolutely no regrets with this venue!

by the beauty of the spaces on my wedding day...everything I wanted came to fruition, and Jake was INCREDIBLE! He made sure that not only my husband and I had enough food and beverages, he did the same for my parents. At one point, I saw him bringing my mom a plate of crab cakes since they ran out when she went over (she's still gushing about how attentive he was!!). I would recommend this place to anyone! You will be treated so well and have an incredible wedding day and wonderful overall experience here!

d wonderful things to say! Highly recommend!

ne we do not regret. There is a reason they do so many events and weddings and that's because they clearly know what they are doing and their experience shows. Everyone was so great from the behind the scenes people who help prepare you for the day like Ashley and Zoe who were always helpful and responsive to my 1,000 emails. To the people on site at your wedding like Carla who was my day of coordinator and made everything so great and was so helpful. To the staff, bartender, servers, and chef who made the food amazing. Not enough kind words I could bestow on everyone or higher recommendation I could give to a venue.

let us express our own creativity and make sure it was executed perfectly on the day of. They were professional but also very personal (which is exactly what you want when planning). Our wedding coordinator, Ashley went so above and beyond for us, along with everyone else staffed at The Madison. We can’t thank them enough for helping our wedding day vision come to life!

Ashley went above and beyond to make sure that I remained as calm as possible throughout the planning process. She made my dream wedding obtainable and I am so grateful for her and her amazing team at The Madison. Everything ran so smoothly and the stress that every one talks about was eliminated because of Ashley’s efforts. The food was amazing, the event staff was kind and accommodating, the cleanup was seamless and everyone had such a fun but relaxing night! If I could do it all again I would still choose to have our wedding at The Madison 1000x over! It was absolutely perfect in every way.

ion, they were bringing us our signature drinks and made our plates for us, so that we didn't have to walk over to the buffet! They came up and checked on us throughout the night and were super sweet! I was a little nervous because our decorations had to be taken down and removed that night so that they could setup for another event and I was afraid that we would be there a while and miss our after-party. The Madison Staff basically did everything and broke down the room so quickly! They even took our decorations over to Hotel Covington for us and put them in storage, so that we could go to our after-party! We had so many compliments from friends and family about everything from the venue, to the food, to the staff! It was a great experience!

cking in on us making sure we had to enough to eat, drink, etc. Zoe was amazing to work with through the planning process. She really helped us pull together the vision we had for our dream reception and it panned out beautifully! Our photo booth was broken on and off through the night, and they forgot to provide our guest book, but we were all having so much fun in such a great atmosphere it was hard to think about anything going wrong. I forgot my laptop the night before at our rehearsal dinner and Amy was gracious enough to run it across to Hotel Covington! The staff, chef, and coordinators are absolutely amazing and really do help you create the best day ever. We definitely recommend them to anyone planning a wedding!

om guests on the food also! It was so nice having Hotel Covington next door for guests and getting ready too! I highly recommend having your special day here, it won’t disappoint!!!

ery detail covered. Jake our Coordinator showed personal attention to the bride & groom. Bartenders and the rest of the staff were very friendly and professional. Parking is free and the staff gathers all your belongings at the end and takes it to your car for you. In other words, they cover everything! Thank you Madison for making the night perfect for my daughter & her new husband.

night made everything flow so perfectly. I wish we could redo our wedding again and again!!!

n our very first tour of the Madison, she took great care to ensure she understood our vision, and what was most important to us. We shared with them the idea that we had for our ceremony, with our day party brunch reception and this incredible team did EVERYTHING under the sun to ensure it all became a reality! The chefs were magnificent to work with and recreated our inspiration meals in a way that completely blew our minds! The Madison took care of nearly everything! They gave our requests special attention, whether big or small. The ceremony and reception spaces were perfect. We had an amazing time, and months later we are still hearing from our guests expressing how much they enjoyed our wedding. The Madison completely exceeded our expectations and not only would we recommend them to anyone looking, We voluntarily rave about our experience to anyone who will listen. Thank you, to the entire team.

oes to The Madison to get married, they all are THE BEST at what you do and make every event you host feel personal and one of a kind, and Ian and I cannot thank them enough for making our day unforgettable!

but doesn't want any of the stress associated with it!

ts complimented the space and convenience of the location and parking. We loved that we could personalize so many details, and that everyone received a champagne toast with us. Having our room block next door at Hotel Covington was perfect as well! This venue gives a great value if you want a nice wedding without hiring a bunch of different vendors.

ul spaces to make into our own and fit our ~160 guests with plenty of room to spare for dancing and special tables (highly recommend the bourbon bar and s'mores station - they were huge hits!) Candice and Zoe answered every question quickly and were so helpful throughout the entire planning process! They went above and beyond to make sure any idea or request I had could come to life. Our day-of coordinators (one was named Carla) far exceeded the expectations of a coordinator! Not once did myself, the groom or any of our family members/wedding party have an empty drink in their hands and they were working the entire day to keep everything running smoothly from the decorations, to the food (delicious!) to the special dances. They even packed up all of our decorations on a cart at the end of the night to make it easier for our parents to get everything back to the hotel. I cannot stress enough how passionate this team is, and it shows through everything they will do to make your day absolutely perfect - I can't recommend them enough!

ey!! Nicole and Zoe were my points of contact leading up to the big day and helping with details and my emails about random wedding stuff! Can’t thank them enough and I definitely recommend using the Madison!!

beyond to make sure you are happy. The Crystal ballroom is beautiful- we received so many compliments from our guests! Highly recommend!

s, etc). Most importantly, the staff is SO friendly and SO hardworking they will go above and beyond to ensure you have the most fantastic day. Zoe was out event details specialist and she is a dream come true. She ensured our day was perfect and was very communicative throughout the whole planning process. The day of coordinators - Amy and Jake - were also incredible. They really looked out for us and ensured every moment was perfect. Amy even packed up all of our decor and wheeled it across the street for us to our Hotel Room in the middle of a downpour. She was super patient, never rushed us, and extremely helpful. We could not have survived this day without the help of the Madison staff. We are SO happy we chose them and can't recommend them enough!

sparklers for my sparkler send off were no where to be found. I bought 275 sparklers and someone apparently put them out and took them away from what another worker told me. no one could find them. Now I have a bunch of sparklers in my basement and I cry whenever I think about it because It was something I really looked forward too.

eady to go and she was always so sweet and kind with my many questions and indecision. She was so wonderful to work with and I feel so so so lucky that she was part of our wedding. On the night of our rehearsal we met our coordinator, Dwight, who I can not speak more highly of. He was good humored, professional, efficient, and so nice. He made the night go absolutely perfect and made sure my husband and I, along with our guests, had everything we needed. All night we just could not believe how lucky we were to have him there! I don't even think I can express my gratitude for him. The venue looked beautiful, the food and drinks were delicious (the mashed potatoes are AWESOME), and they accomadated everyone's dietary restrictions with no extra charge. Candice and Dwight, you two are priceless. Thank you thank you thank you!

ust the package to fit our budget. She got back to my emails literally in seconds, even after she was off of work. Ashley pays attention to every detail and was eager to make my ideas work no matter how complicated they seemed. When Ashley was on maternity leave, Zoe stepped in for a bit. Even though she was new to the job, she did an amazing job, especially with taking the time to provide me with reference photos from past events to help me make decisions about the décor. On a side note, everyone that works in that office is beautiful and always dressed to the tee! The night of the wedding, the Madison amazed me yet again. Someone (Tabitha? I’m so sorry I can’t remember your name, but you were a rockstar!) was assigned to make sure everything went perfect the night of the wedding. We were treated like royalty; everything we needed was done for us. The Madison Ballroom is perfect for brides looking for a more classic, fairytale atmosphere. The golden curtains, floral carpet, and white linens made our pictures look like we were in a palace. Our guests kept saying how beautiful everything was. The staff is fun, too! When we played Star Wars music during dinner (We are nerds!), one of the staff members at the buffet spontaneously carved the meat in time with the music and our guests loved it! I cannot say enough good things about the Madison Event Center and the people working there!

A dedicated planner, great food, reasonable beverage, servers/bartenders, a day of coordinator, but most importantly, unbelievable service and subject matter expertise. Ashley Bangi and Dwight, our planner and coordinator, were EXCELLENT. Both were so dedicated to making the wedding perfect according to the bride and groom from the moment we signed our contract with the Madison to the moment we left the venue for our exit. I also want to shower Emily West, sales support, with some compliments, as she ran with our wedding profile while Ashley was on maternity leave. Emily had so much energy and excitement to work with me when different scenarios came about. She is so extremely detail oriented, and we loved working with her when Ashley was out. Our ceremony was held in the Madison Loft and the space was beautiful. The Galleria in the Madison South was the perfect spot for an average size wedding reception, approximately 130 people or so attended and it was just intimate enough. I can’t say thank you enough to the staff at the Madison - Ashley, Dwight, Emily, and everyone who worked our wedding - for making my wedding the best day of my life. I know where I’ll be encouraging all my Cincy bride friends to go—there’s no place like the Madison!

very good care of us, our bridal party, and all of our guests in attendance. Tracey Herron and Ashley Proffitt were our event captains and made sure the reception went exactly as planned with all the joy in the world. Ashley Bangi and Emily West were fabulous at helping with all of the initial planning for our perfect day. The food was also excellent. We did the buffet setting and got so many compliments on the food. We also did the skyline coneys as our late night snack and they were an absolute hit. If we could go back to our wedding day and do it all over again we would do it exactly the same way down to the smallest detail. It was our best day ever!

ies the week of regarding things being done the way we planned. On the day of our wedding we were blessed with two day of coordinators who were AMAZING! They made sure everything ran smoothly and that we had everything we needed! The staff at the receiption was so amazing at keeping everything moving and making sure we were taken care of. Both sets of our parents were amazed at how attentive the staff was. Almost 3 weeks later and we are still getting compliments about our served dinner and bar selection. If you’re looking for event center that can make your dreams come to life, The Madison Event Center is the place for you!

it! Now for the actual staff who were there during our wedding reception. These individuals were above and beyond excellent! Every single wait staff were all very kind, happy, professional, and willing to do whatever they could for you. A huge thanks to Jake- who was amazing! He introduced himself to my husband and I as soon as we got there, and made sure we had everything we needed and more! He constantly made sure we had a drink, he offered as well as made us both dinner plates- so we didn’t have to go through the buffet line. He brought us appetizers to our head table to ensure we got some, and was just on the ball. Everything flowed very smoothly without any hitches. I unfortunately can’t remember all of the staffs names but Tim our Bartender for the night was awesome! Thanks to everyone at the Madison for giving us the reception we had only dreamed about!

th an "out of office" message on). On the day of our wedding, we each had a person making sure we had a drink in hand, enough to eat, etc. They even personally served our parents! I would say they over-delivered and we couldn't be more pleased with our wedding and the experience of the whole weekend.

guest to have everything in one spot. Having a winter wedding and the possibility of snow, it really eased the stress of knowing guests wouldn't have to travel from one place to the other. The food was AMAZING! I have had so many guest come up and say how good it was. And the staff was amazing. Ashley our planner calmed any stress I had, was super responsive and with me every step of the way. The night of staff was also exceptional! I would definitely recommend the Madison to any couple. It was the best day of our lives and more in part because of the amazing staff and venue.

erful and was great to my husband and I as well as our family and guests. With The Madison offering many different services, it was super easy for us to plan our day with everything we wanted! We added the dessert bar and photo booth - both of which were wonderful additions to our wedding day!

chunks of wedding planning you can ignore and leave in their capable hands. For people who don't want to do that much work planning the wedding that was perfect for us! And the venue was great, guests and us were quite happy with it. We would not have done it any other way....

of questions from me, Jake-our day-of wedding coordinator was WONDERFUL and so organized. Every server and bartender that worked at our wedding on 12/29/17 gave our wedding guests a wonderful experience. The food was also incredible! I could not be happier that we chose the Madison for our wedding. Thank you to everyone!

process very, very easy! Couldn’t be happier!

helped organize pre-wedding and Jake who coordinated day of!