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The Madison Event Center

4.8
(269)best-of-weddings

700 Madison Avenue, Covington, KY

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About This Vendor

Experience The Madison Event Center

Located in the heart of beautiful, historic downtown Covington, we have hosted over 10,000 events. With 6 magnificent reception ballrooms, accommodating up to 375 guests, and several spacious rooms for ceremonies and rehearsal dinners, we offer many elegant options. Our truly all-inclusive package makes wedding planning stress-free and our attentive Sales Managers & Details Specialists will help you create a truly special celebration to delight your guests. Call us for a private tour at (859) 261-1117!

Amenities + Details

Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Business Attributes
Woman-owned Business
Ceremony Types
Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony
Guest Capacity
300+
Settings
Ballroom, Historic Venue, Hotel
Venue Service Offerings
Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, Service Staff
Awards and Affiliations
Hall of Fame2022 Best of Weddings Winner2021 Best of Weddings Winner2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2017 Best of Weddings Winner2016 Best of Weddings Winner2015 Best of Weddings Winner2014 Best of Weddings Winner2013 Best of Weddings Winner2011 Best of Weddings Winner

The Madison Event Center Reviews

Share your thoughts with other couples
Reviewed On 2/07/2022 by Megan P
VERY DISAPPOINTING!!! We originally booked our daughter's wedding in September 2019 for a wedding date of November 27, 2020. The first available opportunity to taste and select food was not until August 2020. The food was absolutely HORRIBLE!...
The Madison assured us that "they would make it right" and offered us a second, private tasting, which was better, but we were still very concerned about the quality/taste of the food to be served to our quests. From the initial booking in September 2019 through July 2020, we experienced very poor responsiveness/follow-up from our Event Details Specialist. After several complaints, a new Events Details Specialist was assigned to us. Unfortunately, in early November 2020, due to COVID-19 and Kentucky/CDC mandates, we were forced to CANCEL the wedding reception. We did go ahead with a very private, small wedding ceremony, which went well. The Madison REFUSED to let us cancel the wedding reception and offered us a very select few 2021 dates to reschedule. We were told that we absolutely could NOT get a refund. We reluctantly rescheduled the reception for December 10, 2021, which cost us an additional $1938.10. This is where The Madison really fell short on service and coordination of the event. First, we were promised two wedding coordinators but were only provided with one. Second. we were DENIED a rehearsal and the use of the bridal suite prior to either the ceremony or the reception, as promised in our contract. Third, there was absolutely no coordination of any events throughout the reception and NO audio-visual assistance. Lastly, the waitstaff continually discarded full plates of food and full drinks whenever anyone stepped away from their seats. We were quite embarrassed to learn that several quests had purchased cocktails to have them discarded by waitstaff. In addition, the waitstaff threw away all of the wedding party favors. It is clear to us that The Madison is in breach of contract and owes us a considerable refund, which they refuse to pay. Please DO NOT WASTE YOUR MONEY HERE, your will regret it!
Reviewed On 12/20/2021 by Kaitlyn C
The Madison Event Center helped bring my dream wedding to life! I had set many venue tours when I first got engaged and The Madison was first on the list. After one tour and learning about all the Madison had to offer, I cancelled all of my oth...
er tours and began planning. Shortly after booking, Covid hit. To help with social distancing for our original date, The Madison offered us upgrades at no charge that consisted of a plated meal (instead of a buffet) and a larger room that was available at the time. We found out 3 weeks before our original date that KY had limited weddings down to 25 people. We had always envisioned a big wedding due to having a large family and many friends that we wanted to celebrate with us. I remember frantically calling to learn my options with The Madison and being given a list of available dates within a few hours. Since we had planned a winter wedding, we ultimately decided to keep everything the same and move it to a year later (12/11/21❤️) and, to my surprise, The Madison let us keep our plated meal upgrade! Once our new wedding date got close, Riley, our events specialist, reached out and began to plan our final details and everything went so seamlessly! We were provided times for decor drop off, set up, rehearsal, etc and even an exact timeline for the big day down to the minute. The actual week/day of my wedding was so stress free and this is purely thanks to the Madison. They even called my vendors the week of the wedding and provided an hour of decor set up the day of and because I didn’t have much, they knocked it out as my florist set up our arrangements. Riley was our ceremony captain and told us exactly when to walk down the isle and even answered last minute questions as I sat in the get ready room. Amy & Hayleigh were our reception captains. Amy met us at the door, introduced herself immediately and made sure my husband and I, as well as our parents were enjoying the evening. Paired with our DJ, our captains informed me when it was time to have our intro, eat, cut our cake, etc. Amy even made sure that we each had a drink in our hand whenever we wanted one and my husband says that he felt like royalty all evening! 😂 At the end of the night, Amy handed us a bag that had a hand written note, a bottle of champagne, and a piece of each flavor of our wedding cake that they had saved specifically for us. I can’t thank The Madison enough for making this such a great night - let’s just say they know how to treat their couples and tick all the boxes when it comes to the small details! 😊
Response from the Vendor on 03/09/2022
Kaitlyn, thank you so very much for taking the time to leave such a detailed and thorough review. We are so happy you had such an amazing experience - despite the experience with COVID! We are so honored to have been a part of your Wedding Day!...
Cheers to you!
Reviewed On 12/08/2021 by Katherine B
The Madison really drew us in because of its close proximity to Hotel Covington, but in hindsight I wish we had picked a different location for our reception. The Madison was very difficult to work with during COVID-19 and seemed more concerne...
d about money than the health and safety of our guests. For example, they were not willing to reimburse us any money for the reception when the governor was recommending no large gatherings and we wanted to make this a smaller affair. It was not until the governor reduced capacity to 25 people that we could reschedule without a change date fee. Once we rescheduled our event, our guest count was significantly lower than what we paid for, but the Madison was unwilling to reimburse us for the difference or provide us any upgrades. This was despite them telling use upgrades would be offered. It really felt like they were only accommodating when it benefitted them. Once it was time for the actual event, the staff was very unhelpful. Danielle scheduled an appointment for us to drop off décor, but just sat at the desk and watched us struggle to bring our items in on dirty and broken carts. It was not until we complained that someone helped. During the actual reception, the servers seemed less than thrilled to be there and they seemed extremely short staffed. I felt like they were irritated when I asked them questions and my husband had to remind them to serve the cake. There was only one bar tender for over 100 people so the wait was long. Guests actually commented about the demeanor of the servers. Finally, our contract said we would have a night of coordinator, but we either did not have one or they did not introduce themselves to me, my husband, or our parents. Moreover, minimal help was offered to help clean up at the end of the night. And instead we were just told "for $100 we could store items." The only reason I am giving the Madison 2 stars is that Zoe was very kind throughout the process, and I really think it is upper management who was more concerned about money than our event.
Response from the Vendor on 03/09/2022
Thank you for your feedback. Our General Manager, Brittney Lee, would love the opportunity to speak with you regarding your experience. Please call 859-446-7888. We appreciate your feedback and time very much. Thank you for your feedback. Our...
General Manager, Brittney Lee, would love the opportunity to speak with you regarding your experience. Please call 859-446-7888. We appreciate your feedback and time very much.
Reviewed On 12/01/2021 by Emma M
The Madison was the perfect venue for our November 2021 wedding! We loved working with every person we came into contact with. They set up the space perfectly, and I love that they do it all, you don't have to do anything the day of your weddin...
g! Everyone was so friendly and responded so quickly to any emails I sent. The day of the wedding our day of caption, Andrew, was amazing. He came and introduced himself right away to us and to our parents. He was slightly short staffed, given the circumstances everyone is experiencing, and he handled it so well. The staff that we had were amazing. Overall it was a great experience that I wish we could relive again! Highly recommend The Madison!
Response from the Vendor on 03/09/2022
Emma, we love hearing this! We are thrilled to hear your wedding day was so perfect! Cheers!
Reviewed On 11/27/2021 by LS Event Styling .
I'm a wedding planner & stylist & had the pleasure of working with a couple that hosted their reception at MEC. The staff was great to work with, the venue spacious & beautiful. We were in the lower level ballroom - dinner was delicious, danc...
e floor was the perfect size, even the band had a blast! The staff at MEC is helpful & have designated individuals for each step of the planning. I'm the type of person that likes to work with the same person throughout but I was pleasantly surprised with how great their internal communication was.
Response from the Vendor on 12/13/2021
Thanks so much! We hope to see you back here soon!
Reviewed On 11/21/2021 by Haley F
The Madison staff is truly amazing!!! From start to finish it was absolutely perfect. The decorations were beautifully placed, even better than I imagined. We booked The Madison in April 2020 for our September 2021 wedding , so along with oth...
er COVID engagements, it was much different than we imagined. Despite the challenges, Nicole and Zoe made the entire process seamless. They answered every single question I had within 24 hours of emailing them. Patty was very attentive to my husband and I throughout the night (along with our other vendors). She was amazing at helping us stay on schedule and even ahead of schedule at one point! We received so many compliments on the bar staff and the food. we ate so much of the appetizers and dinner that we could not finish our dessert! At the end of the night, we were surprised with a gift bag from The Madison with each flavor of our desserts and a bottle of champagne. We actually decided to save that for our first anniversary! We don’t have any friends or family currently engaged, but we will never stop promoting The Madison and all of their hard work! It was truly amazing working with every staff member there.
Response from the Vendor on 12/13/2021
Thank you so much for your kind words Haley! We are so glad that we played a role in such a special day for your & your husband. Cheers!
Reviewed On 11/05/2021 by Brittany B
The Madison was so wonderful to us. I am a wedding photographer, and after being in the industry for over a decade, I knew The Madison would be a great fit for our event. We had our wedding reception in the Royale Ballroom and it was such a tim...
eless and stress-free experience. I'm so happy that we chose The Madison for our wedding because not only was the experience leading up to the day so easy, and the staff were so kind, but our guests had such a great experience as well. It was so nice having the all-inclusive package. Not having to worry about set-up or tear-down was SO nice, and the food was amazing. The staff did such a great job on my big day, and it's so cool to see how consistent they are when I come back to photograph other couple's weddings. Thank you all so so much!!
Response from the Vendor on 12/13/2021
Brittany, we love hearing this! We are thrilled your Wedding Day was perfect & can't wait to see you back here soon! Cheers!
Reviewed On 10/31/2021 by Caitlyn W
I don’t even know where to begin with this review. I got married during COVID and it was so stressful but The Madison made it such an easy process! I ended up having my ceremony in the Loft on 11-28-2020 and they helped me move my reception to ...
4-10-21 so I could have a big celebration with family and friends! Riley helped so much through this process and was so amazing! The day of the wedding and the day of the reception Patty helped SO MUCH. She was amazing and my husband and I still talk about how the two days couldn’t have gone as smooth as they did without her. I highly recommend The Madison for all wedding needs. They are amazing! Food was good, drinks were good, and everything was perfect for our two special days!
Response from the Vendor on 12/13/2021
Thank you for taking the time to leave a great review! We're so glad we could be a part of both of your special days! Cheers!
Reviewed On 10/24/2021 by Kaitlin O
The Madison Event Center was the PERFECT venue! We had both our wedding and reception there and it was so convenient to have them close to each other, but not in the same room. Everyone we dealt with was so professional, from Amber, who showe...
d us around when we were first looking, to the Day of Coordinator who helped us at the rehearsal and the ceremony, to the Banquet Captain who checked on us throughout the reception and helped us to move everything to our cars after the reception. They also give you a Details Specialist that you work with to finalize your details before the big day and I must say; ZOE IS THE BEST! I would email her all of the time, sometimes 4-5 times a day, with questions and changes and she always got back to me in a timely manner. She even helped clear up a parking ticket I got while doing set up at the space! The Madison has décor that is part of their contract and you don't have to pay for things like chargers or glasses. I highly recommend The Madison Event Center if you are looking for somewhere that has everything you need!
Response from the Vendor on 12/13/2021
Kaitlin, we appreciate your praises! Thank you for taking the time to share!
Reviewed On 9/12/2021 by Rebecca C
We have nothing but amazing things to say about The Madison! We held both our ceremony (The Loft) and Reception (The Madison Ballroom) at The Madison. We booked our August 2021 wedding back in February 2020 and worked with Ashley. She was aweso...
me and helped to answer every question we had – and even brought up things we hadn’t considered when looking at other venues like the level of service included, champagne toasts, etc. Zoe was our details specialist and went above and beyond to give us the wedding we envisioned. She and the pastry chef even managed to pull off a layered rainbow cake that both looked and tasted amazing! During the planning process we stopped by The Madison multiple times, and everyone there was always so nice and accommodating. They really made us feel special, even if we were just there to take a quick measurement in the ballroom. Patty was our day of coordinator, and she deserves so much praise! She truly went above and beyond to make sure everything ran smoothly. She checked on us and our parents multiple times throughout the night. She always made sure I had a full glass of water too! I wish I’d had more time to thank her in-person the night of, because I know she’s one of the main reasons everyone had such a great time. It’s been about a month now and our guests are still talking about the food because everything was so good. Overall, if we were to plan our wedding again we would 1,000% choose to hold it at The Madison!
Response from the Vendor on 12/13/2021
Hi Rebecca! Thank you so much for your kind words! We are thrilled to hear you two had such a perfect day. Thank you for taking the time to share your experience! Cheers!
Reviewed On 6/12/2021 by Hayley M
I cannot say enough great things about The Madison and all of their staff! From working with Amber and Riley throughout the entire planning process to all of the staff on the day of the wedding; every single interaction we had all went above an...
d beyond our expectations. The day of I wasn't worried about anything relating to the reception because I knew they would pull everything off wonderfully - and they did! Our guests raved about the reception and how wonderful the bar selection, food, and late-night coneys were. I could go on and on, but my wedding wouldn't have been a joy to plan if I didn't work with The Madison. Can't recommend enough!
Response from the Vendor on 07/15/2021
We're glad we could help make your special day less stressful. Congratulations! Thanks for the great review, Hayley.
Reviewed On 6/10/2021 by Brooke H
We would highly recommend having your wedding at The Madison! The Madison Event Center was the first wedding venue we toured and we instantly fell in love with the space. We knew we wanted to have an outdoor ceremony and we loved that we could...
plan our ceremony for on the lawn at Hotel Covington and have the reception at The Madison. Throughout the entire planning process, Riley was available to answer all of our questions and helped coordinate with our vendors. The staff did a beautiful job setting up all of our decorations and our memory table in the ballroom. Throughout the whole night, Patty was absolutely perfect and was on top of everything from getting us drinks, ensuring we got food, and helping make sure we got everything packed up at the end of the night.
Response from the Vendor on 07/15/2021
Thank you so much for your kind praises, Brooke! We are so glad we could be a part of your perfect day. Cheers!
Reviewed On 5/11/2021 by Katie N
I wish I could put into words how immensely thankful/grateful I am for the Hotel Covington/The Madison staff. Our wedding day was better than anything I could’ve ever dreamed of. The room, the food, the staff, the experience… it was all perfect...
. It was a fairytale and a day that will play over and over again in my head. If you are thinking about holding your wedding at Hotel Covington/The Madison—BOOK NOW. You won’t regret it. Zoe helped turn my wedding vision into a reality. She was with us throughout the entire process, answering every little question I had and ensuring my wedding day was everything I wished for. She is truly one of the sweetest souls and it really was a joy working with her. I don’t know if I could’ve made it through COVID wedding planning without Zoe. Zoe and all of The Madison staff were so helpful in dealing with COVID protocols. I also would like to shout out Patty Cunningham, our night-of coordinator. She was absolutely amazing. She not only made sure my husband and I were taken care of all night, but also our parents. She made sure to box up each flavor of cake/cake pops and she is the only reason we got to try our wedding cake. She was our wedding night fairy godmother. Her attentiveness did not go unnoticed and she deserves all of the accolades in the world.
Response from the Vendor on 05/21/2021
Thank you so much for your kind words Katie! We are so glad that we played a role in such a special day for you & your family. Cheers!
Reviewed On 4/06/2021 by Amanda S
The Madison was wonderful from day 1 when we were working with Ashley to book, to working with Zoe to plan final details, and finally on the day of with Janet and the rest of the team who helped everything come together. Everyone was so kind an...
d dedicated to helping our day be special, even when we had to make difficult decisions regarding COVID. I heard horror stories from other brides who had venues (that weren’t the Madison) completely unwilling to work with them during these difficult times. My husband and I went back and forth so many times on what to do and Zoe was there every step of the way, offering any possible solutions she could find. On the day of the wedding, everyone at the Madison worked to ensure everything was perfect. They constantly were asking if we needed anything, set up our decorations, helped to tear them down, as well as helped to carry them out to our parents’ cars at the end of the night. Nick and I cannot thank all of you enough for helping our day be perfect, even though it wasn’t what we originally planned. We cannot recommend the Madison enough!
Response from the Vendor on 04/12/2021
Amanda, Thank you so much for taking the time to leave a detailed review. We are so happy you had such an amazing experience, even through the difficult decisions. Congrats to you and your husband!
Reviewed On 3/27/2021 by Tara H
We chose The Madison for our reception based on their proximity to downtown, reasonable pricing, and mostly convenience - I loved that they provided everything (food, bar, décor), set up for us, and always had staff available to help. We booked...
them prior to covid and they were helpful all through our planning. We were able to keep our original date and they upgraded us to a plated meal and a bigger ballroom to accommodate our guest list with covid capacity restrictions. The staff were friendly and helpful all the way from touring and booking the venue, to planning and set up, to the day itself!
Response from the Vendor on 04/12/2021
Thank you so much for the great review & your kind praises, Tara! We are so thrilled to hear this. Cheers!
Reviewed On 3/16/2021 by KATIE S
We just booked The Madison for our wedding in 2022...I've been there before for other weddings (family and friends) but never realized what a huge range of spaces they have under one roof! The competitive pricing and the all-inclusive packages...
made choosing our venue an OBVIOUS decision -- we had to go with The Madison! Can't wait to see how they help the vision of my and my fiance's wedding day come to life!
Response from the Vendor on 04/12/2021
Thank you, Katie. We are so excited to celebrate with you next year! Cheers!
Reviewed On 11/10/2020 by Jenna S
Everything about The Madison screams elegance! When we first visited the venue to tour, our sales rep Amber was warm and welcoming. She was very helpful in explaining the available packages and even gave me her personal phone number to answer a...
ny questions (of which I had several). We had the absolute best wedding reception in The Emerald Ballroom. Thanks to our coordinator Zoe, we were able to still have a fabulous time despite some of the COVID disappointments we had faced. Whether it was a call or email, Zoe always responded very promptly and was incredibly accommodating and professional. I have received so many wonderful comments on the space, food, and overall experience our guests had at The Madison. They all made the whole process so seamless and worry-free. I cannot recommend them enough!
Response from the Vendor on 11/28/2020
Jenna, we are so happy you had such an amazing day. Thank you for letting us be a part of it all! Cheers!
Reviewed On 11/05/2020 by Abbie T
I was very satisfied with The Madison! We worked personally with Zoe & she’s amazing! She helped us with every step of the way! With being a COVID bride this was extremely stressful at times. The Madison worked through this with us & made the p...
rocess much easier! Our wedding day was perfect in every way!
Response from the Vendor on 11/28/2020
Thank you so much for your kind words Abbie! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 11/05/2020 by Kayla R
We worked with quite a few people here, including Amber and Zoe, who were both so nice and helpful! Riley was the main person we organized our wedding with and she was so patient and incredibly sweet! We had to postpone and reschedule our weddi...
ng and the Madison was so understanding and flexible with our changes. They made sure every detail was right; we had one tiny slip up at our rehearsal dinner, but Darren and Amy (who were our event coordinators) sat down with us and apologized profusely even though it wasn’t their fault! They take their jobs very seriously and want to make sure every detail is perfect! I am so grateful for the way they treated me and walked me through what I felt like was a total mess of a wedding, but with their help, my day was absolutely perfect.
Response from the Vendor on 11/28/2020
Thank you so much for your kind words, Kayla! We are thrilled to hear this!
Reviewed On 10/08/2020 by Hailli S
10/10 recommend using The Madison for weddings. We using The Loft for our ceremony and The Grand for our reception. Even with following all Covid guidelines, it still was everything we wanted. The Madison staff did a wonderful job with all of ...
the details for my wedding. They checked in with us throughout the night and made sure we always had what we needed! We are so glad we chose the Madison for our big day.
Response from the Vendor on 11/28/2020
Hailli, we are so happy you had such an amazing day. Thank you for letting us be a part of it all! Congratulations!
Reviewed On 9/25/2020 by Megan B
10/10 recommend they went above and beyond for our big day. exceeded out expectations! They ensured my husband and I always had a full glass and took control of the little details and told us when to be where it was great! Ashley and Amy were a...
mazing they not only cleared our party bus out but helped us take everything to our hotel. They packed up a piece of every flavor from our wedding cake with a bottle of champagne. I could cry just thinking about how thoughtful they were and how perfect our wedding was thank you so much!!
Response from the Vendor on 11/28/2020
Megan, thank you so much for sharing your experience with us! We are so glad your wedding day was perfect!
Reviewed On 9/14/2020 by Stephanie W
We signed with the Madison in January of 2019. Our original date was 3/28/2020 right at the beginning of the pandemic. When that became clear that wasn’t going to happen, The Madison gladly worked with us to postpone our wedding. Our second dat...
e was 9/19/2020. Just 7 days out, my mother was confirmed for COVID. Things took a turn for the worse as her condition quickly went downhill. I notified Zoe of this immediately and again received nothing but support. Here we are, on a Sunday night, 5 days before our wedding.. The Madison and Zoe are AGAIN helping us to postpone our wedding. We have had no push to rush to a decision to postpone or not, no rush to pick a new date, and no grief for the circumstances. Just nothing but support. We are so so soooo thankful!!! Here’s to round 3🍾
Response from the Vendor on 11/28/2020
Thank you so much for your kind words, Stephanie! We are thrilled to hear this and are looking forward to celebrating with you soon!
Reviewed On 9/09/2020 by Danielle B
The Madison is a wonderful place to have a ceremony and reception. We used the Terrace and Madison Ballroom and were completely satisfied with everything. Zoe kept in contact with us and worked with us in every aspect we needed her. We had to p...
ostpone our wedding from May to August and she made things go by so smoothly. Honestly, the Madison is just a beautiful venue and the staff there are amazing! It’s so wonderful to have them do all the decorating (leaving us without all the stress) the food that was prepared was delicious and served in a timely manner. I cannot say enough wonderful words about our wedding experience with the Madison. Our day of coordinator did an outstanding job as well, We had a miscommunication on our part with flower girl baskets and she came together & made us something in such a short time. At the end of our reception, she packed up everything to take with us and made things so easy for us. Thank you all for making my wedding day absolute perfect! I will forever remember what a wonderful time I had with family and friends and you all were apart of that. I HIGHLY recommend the Madison for any event (especially wedding)
Response from the Vendor on 11/28/2020
Thank you so much for sharing your experience with us, Danielle! We are so glad your wedding day was so amazing!
Reviewed On 9/04/2020 by Jade G
We had the most amazing experience having our wedding with the Madison! Everything was extremely stress free and affordable. Highly recommend!
Response from the Vendor on 11/28/2020
Thank you so much Jade for sharing your experience with us! Cheers!
Reviewed On 9/03/2020 by Tyler M
We honestly couldn't be more thrilled with the service the day of our wedding and reception. Zoe was there every step of the way leading up to the day of and you were so attentive to our anxiety especially during the pandemic. Our day of coordi...
nator, Ashley, was absolutely AMAZING! She was so detailed and attentive to our needs. She was amazing at the rehearsal as well. The ceremony was flawless and absolutely beautiful! The courtyard at Hotel Covington is the most beautiful spot for a ceremony. We couldn't have asked for more. I was stunned when I walked into the reception! Everything was exactly how I expected it and the room was just beautiful. Ashley and William were so attentive to not only use, but our families. Anything we needed, they were right there with it! My drink glass was not empty at any point during the night thanks to the two of them. We couldn't be more pleased with everything! You all take care of every detail and make the process and the day of extremely easy! I cannot speak highly enough about Ashley Bangi who showed us the spaces when we were looking for a place to have our wedding. I cannot speak highly enough about you, always returning our emails and answering our phone calls. You never sugar coated anything and the honesty was extremely helpful during this crazy time. Finally, Ashley and William were ALL STARS with their attentiveness and services. We are so grateful that we were able to have our special day at The Madison.
Response from the Vendor on 11/28/2020
Hi Tyler! Thank you so much for your praises. We are so happy you had a perfect day. Thank you for allowing us to be a part of it!
Reviewed On 8/17/2020 by Bethany M
We were very happy with our choice of the Madison for our ceremony and reception! We initially chose the venue for the convenience (proximity to Hotel Covington, involvement of the details specialist, day-of specialist, in house catering/bar, e...
tc.) and were not disappointed. I do wish the communication was a little more proactive as it related to restrictions/changes as the result of COVID, but when we received the communications/answers to our questions, they were very thorough. On all topics, Zoe was very responsive to my emails, and so friendly / easy to work with. On the actual wedding day, they set up the decor to our specifications, food was great, and everything was packed up for our parents to take with them!
Response from the Vendor on 11/28/2020
Thank you so much, Bethany. We are so thrilled we were a part of your wedding! Cheers!
Reviewed On 5/07/2020 by Kim E
How do I begin!! A year ago in January, 2019 we started to look for a venue for my daughter's wedding. She & her fiance live in South Florida and were not able to come back to Ohio to get a venue booked, so we searched online for recommendatio...
ns in the Cincy area. We found the Madison Event Center, I booked a consultation & we toured and knew this would be the perfect place for our Florida and Ohio guest! Having the Hotel Covington across the street was perfect! From the beginning up until the end, I was extremely happy with everything! The wedding was amazingly beautiful, the venue was gorgeous & food was awesome. A special thanks to Riley Ferguson, our details specialist and especially to Jake Buckly & Amy Marcum, our event captains...they were awesome!! I highly recommend the Madison Event Center & Hotel Covington if you are planning your big day! You will not be disappointed! Thanks again, from one happy Momma of the Bride!
Response from the Vendor on 11/28/2020
Hi Kim! Thank you so much for your praises. We are so happy your daughter had a perfect day. Thank you for allowing us to be a part of it!
Reviewed On 3/16/2020 by Allyson M
The Madison was amazing!!! From the time we had our first visit to the last minute of our wedding, they were wonderful. The staff was incredibly helpful and caring and they made sure we had everything that we needed and that everything was exa...
ctly how we wanted it to be. They worked their hardest to make everything perfect and they succeeded!! I 100% recommend to anyone having any kind of event!!
Response from the Vendor on 04/07/2020
Hi Allyson! Thank you so much for taking the time to leave us such a kind review. We are thrilled that your had a perfect Wedding day here with us! Thank you for letting us share it with you. Cheers!!
Reviewed On 3/12/2020 by Jessica W
The Madison was absolutely amazing! They worked with us and made the whole process easy and stress-free! Zoe Mendenhall was an awesome person to work with for details and Tracey for the day of was truly amazing. Our day was fabulous and went of...
f without a hitch. Please go get married at The Madison!
Response from the Vendor on 04/07/2020
Jessica, thank you so much for your kind words. We are so happy to hear all of this! Thank you for sharing your Wedding day with us!
Reviewed On 3/01/2020 by Kari S
We had an absolute blast working with the Madison Event Center. From day one, they were always available to answer any questions and provide everything we needed to make our day that much more special. Special shoutouts to Ashley Bangi, Zoe Men...
denhall, Ashley Proffitt, and Brittany Lee for EVERYTHING!
Response from the Vendor on 04/07/2020
We are thrilled to hear it, Kari! Thank you so much for your kind words!
Reviewed On 2/23/2020 by Sarah F
Amazing staff and amazing event! Everyone was extremely helpful with everything from beginning to end. From the start of our wedding planning to the end of our wedding night. The staff was consistently checking on us to make sure we were taken ...
care of the whole entire night. Everything ran so smoothly. Couldn’t have asked for a better wedding venue.
Response from the Vendor on 04/07/2020
Sarah - thank you so much for taking the time to share your experience. We are thrilled that you had a perfect Wedding day here with us! Cheers!!
Reviewed On 1/21/2020 by Alex C
The Madison was one of the best decision we made for our wedding day. They made everything so so so easy. From the space, staff, food, coordnation- everything was exceptional. We had so many compliments on our food in particular (we have the go...
ld level). Our wedding was in The Loft and our reception was in the Galleria (the new renovations are really beautiful).
Response from the Vendor on 04/07/2020
We are so happy to hear all of this, Alex! Thanks so much for sharing your Wedding day with us. Cheers!
Reviewed On 1/14/2020 by Caitlyn H
I am not a DIY'er, I wanted a place to help me pull off an amazing wedding for a reasonable price, and this place was a perfect fit! I had a million little questions and each one was answered quickly and I was never made to feel like it was a p...
ain or that I was asking too much. We had our ceremony and reception there, and the team made sure we wanted for nothing! Seriously we had no issues or hiccups the entire day! The food was perfect, I will dream of their brisket for the rest of my life! The space was decorated beautifully and they even moved my memorial table from ceremony to reception! They even communicated with all the vendors so my stress level was always low. I can't thank everyone enough for helping us have the perfect day!
Response from the Vendor on 04/07/2020
We are so elated to hear your special day was perfect, Caitlyn! Thank you so much for sharing your experience with us! Cheers!
Reviewed On 1/11/2020 by Penny S
Our daughter and son-in-law's wedding reception in the Emerald Room at The Madison was a delight from start to finish! The staff there makes the planning easy. They have already thought of most everything, and it relieved us to be in the hand...
s of people who have done this many times and have it down to a tee. The staff on the night of the event were pleasant to work with, attentive and met our every need. The bride and groom were thrilled with their special day. We cannot recommend The Madison enough!
Response from the Vendor on 04/07/2020
Penny, thank you so much for your kind words. We are so honored we could make this day special for your families! Cheers!!
Reviewed On 12/28/2019 by Megan S
Wow, the Madison was a wonderful location for our wedding reception! We had our reception in the Emerald Ballroom and it was beautiful. Zoe was extremely helpful with the decor and layout of the room. She was patient with all of our questions a...
nd very accommodating when we wanted to see the ballroom for table setting ideas. The Madison contacted all of our vendors the week of the wedding to ensure that they were all set for the wedding day. On the day of the wedding, the staff was respectful, prompt and beyond friendly. I was able to enjoy the reception without having to stress or think about a timeline of events. I would highly recommend the Madison for your wedding!
Response from the Vendor on 04/07/2020
We are so happy to hear all of this, Megan! Thanks so much for sharing your Wedding day with us. Cheers!
Reviewed On 12/08/2019 by Melissa H
The Madison is AMAZING!! I had a wonderful experience. From signing our contract with Ashley to planning the details with Zoe, everything was great! They helped me stay on track to make sure everything was completed and help make my day perfect...
. And it truly was!! I wouldn't change a thing. The crew that worked our event did a phenomenal job. They kept us fed and always made sure we had a drink in our hand. Both of our parents complemented on the wonderful service they received and how the staff even made sure their needs were met that night. The Madison is highly recommended!
Response from the Vendor on 04/07/2020
Melissa - thanks so much for sharing your experience with us! We are so happy you had the perfect Wedding day and planning experience! Cheers!
Reviewed On 12/05/2019 by Melanie R
We just got married on 11/9/19 and had an incredible experience at The Madison! From the very beginning, they were super attentive, flexible and supportive during the crazy planning time. Ashley and Zoe went above and beyond to make sure our da...
y was special! We had the Grande Ballroom and it had a lot of space for our larger reception of 260. Highly recommend and tasty food and drinks too! =)
Response from the Vendor on 04/07/2020
Melanie, thank you for taking the time to share your experience with us! We are so glad you loved the planning process start to finish. Cheers!!
Reviewed On 11/27/2019 by Amber M
To start off it’s a gorgeous venue, the staff is great they did everything for us. Was very helpful in areas where we were unsure of what to do. They worked with all of our outside vendors flawlessly. Zoe is amazing to work with she was very p...
atient through the entire process, also Jake B was our TL for the night and he was nothing short of Amazing if your a nervous bride like myself I highly recommend asking for Jake, he will help you through everything. I would highly recommend the Madison over and over again the price and payment plan was wonderful as well.
Response from the Vendor on 04/07/2020
We are thrilled to hear it, Amber! Thank you for letting us share your special day with you.
Reviewed On 11/23/2019 by Leah D
My husband and I got married back in October and people are STILL talking about the wedding! The in-house catering is absolutely to-die-for (seriously, get the brisket for the carved option), and every staff member we encountered were very help...
ful. Zoe was our details planner and she was constantly in contact with us in the months coming up to the wedding. The night-of specialists we had made sure we were on track with the time and took care of every detail on that night. We recommend Madison Event Center to everyone and anyone who is looking for a wedding venue. With everything that comes included (linens, tables, chairs, food, open bar, staff, detail planner, day-of specialist, and the list goes on), the pricing is seriously worth it!
Response from the Vendor on 04/07/2020
Thanks so much for sharing your experience with us, Leah! We are so happy you had the perfect Wedding day and planning experience! Cheers!
Reviewed On 11/22/2019 by Emily L
We would 100% recommend The Madison! From start to finish, everything was fantastic! When we booked, Ashley was super helpful and easy to work with. Once it was time to plan our reception, we worked with Zoe and she was amazing! Easy to work wi...
th and get ahold of! She answered all of our questions and gave a lot of great advice! The night of our reception, Tracy & Patty, our event captains went above and beyond! They were always checking on us and took care of anything we needed! We are so sad our day is over, we loved working with and seeing the people at The Madison! They made our day better than we could’ve imagined!
Response from the Vendor on 04/07/2020
Emily, thank you so much for taking the time to share your experience with us! We are so happy that you loved your planning experience and special day. Cheers!!
Reviewed On 11/12/2019 by Gabrielle S
Wonderful full service venue! They made the planning process so easy from start to finish.
Response from the Vendor on 04/07/2020
Thrilled to hear it, Gabrielle! Thank you!
Reviewed On 11/01/2019 by Shelby P
We chose The Madison Event Center because of how nice everyone was. Seriously, every single person we encountered was so kind and truly seemed happy for us. Ashley B was the one to give us a tour and help us with our contract. She was so friend...
ly and willing to listen to what we wanted to help us figure out exactly what would work best for us. Months later at our taste and toast she remembered us and came up to us to ask us how everything was. It meant a lot that she remembered us! Zoe was our details specialist and she could not have been better. Something we quickly realized was everyone at The Madison knows what they are doing! We were pretty clueless about all the detail that go into planning a wedding but Zoe knew exactly what we needed. Our day of coordinator, Ashley P. made the day so easy for us. She even made sure we had drinks all night! Everyone at the Madison goes above and beyond to make sure the bride and groom as well taken care of throughout the wedding planning process and the day of. We highly recommend The Madison Event Center because they make everything so easy and you can be confident that everything with be taken care of with them.
Response from the Vendor on 04/07/2020
Thank you so much for your kind words and feedback, Shelby. We are so happy you loved your entire planning experience with us from start to finish! Cheers to you!
Reviewed On 10/30/2019 by Maggie L
The best part about The Madison is the all inclusive concept - this made planning SO much easier and less stressful! They provide dinner, drinks, decor and event hosts all in one. We had a smaller group in the newly remodeled Royal Ballroom and...
it was perfect! The staff did a fantastic job - huge shout out to Zoe for coordinating all the final details and Sharon our event host for making sure the night ran so smoothly and on time! Definitely recommend!!
Response from the Vendor on 04/07/2020
Hi Maggie! Thank you so much for taking the time to leave us such a kind review. We are thrilled that your had a perfect Wedding day here with us! Thank you for letting us share it with you. Cheers!!
Reviewed On 10/24/2019 by Annie S
My fiancée and myself were scrambling 2 months out because our first venue fell through. Met with Amber from the Madison and she was amazing. When we walked in we felt so welcome and important. We talked to Amber about our budget and she was mo...
re than willing to help us stay on track. We signed after seeing The Madison room and the Loft for our ceremony because they were so beautiful and elegant. A few days after we signed we scheduled a meeting with awesome Zoe to go over all the details from centerpieces to the time details the day of the wedding and everything in between. She made all of these steps so easy. Amber and Zoe were so good about contacting me back quickly anytime I had questions. Really professional and very considerate. The day of the rehearsal we met Sharon and she was fantastic. Friendly and professional. She seems to love her job and knows every aspect of making you feel like everything will be perfect the day of the wedding. On the big day everything we had brought had been taken care of....every little detail. I didn’t have to worry about anything. The food was delicious and again Sharon and the wait staff took care of all of our needs and went way above and beyond what I could have ever imagined. I believe everything happens for a reason and I believe we were meant to have our special day at the Madison, they were pure perfection!!! Thank you Madison staff!!!!
Response from the Vendor on 10/25/2019
Annie - thank you so much for all your kind words. We loved working with you and are so happy we could be a part of your special day. Cheers to you both!
Reviewed On 10/15/2019 by Leslie R
This venue was one of our best decisions in our entire wedding planning process. You get so many accommodations, options and inclusions when you book this venue. They made things so incredibly easy for my fiance and I, I could not be more pleas...
ed with The Madison!!!!
Response from the Vendor on 10/24/2019
Leslie, thank you so much for your kind words! We are so happy you loved your experience with us. Cheers to you again!
Reviewed On 10/09/2019 by Courtney S
Our wedding was the best ever!! The Madison helped make our wedding so special! Zoe was awesome with helping us with our details, she is so kind and nice! Patty and Jake were amazing at our reception! They were always there to help us and make ...
sure we were having a great time and asking what we needed. They helped with my dress and even gave us a hot towel after our cake smash when cutting the cake. They made sure we had enough to eat, were comfortable, and if we needed a drink they were there! They wanted us to have the best night ever and they for sure made our night amazing! Everyone we met at the Madison was great and so helpful we are so happy and lucky they were our venue! Everyone was great! Best day ever.
Response from the Vendor on 10/24/2019
We are thrilled you had the best day ever, Courtney! Thank you for sharing your special day with us - we are so happy we were apart of it all.
Reviewed On 9/29/2019 by Kirsten F
Last night was my cousin’s wedding at The Madison in the Loft. The space was so beautiful, and every person on staff was fantastic. Ashley was the lead for Kindall’s wedding and I cannot stress enough that she was the reason that the bride and ...
groom were able to enjoy their big day to the fullest. She helped to be sure everyone knew where to be and what to do. If you are considering a wedding or event at the Madison, I would highly recommended and asking for Ashley. The accommodations were exquisite. Our family appreciated her and the rest of the staff so much. All we could do today was talk about how it couldn’t have been any better. Thank you Ashley!!
Response from the Vendor on 10/24/2019
Kirsten, we are so happy you had an amazing time at your cousin's Wedding! We are honored to have shared that special day with your family. Thanks for the positive review! Cheers!
Reviewed On 9/11/2019 by Courtney S
It went amazing! No stress, no issues, everyone had the best time ever! I am so thankful to have Zoe during the whole process and to have your help and advice whenever I needed it! She was amazing and made the whole process so smooth! The enti...
re venue looked beautiful, exactly how I pictured it! The staff did an amazing job decorating it it was beautiful! The bar staff was so nice and fast and everyone that worked for the Madison was so friendly and it seemed like they really enjoyed their job and their time there! My day of coordinator, Ashley, was fantastic! She did an incredible job creating a stress free environment and being there whenever we needed anything. She was always at hand and foot making sure we had everything and that everything was going smooth! We loved her! I am so glad I picked the Madison and will always continue to praise it! Everyone was complimenting the venue, food, staff, and how much help there was cleaning up. The team really helped save my family time by having everything packed up so they could go enjoy more time with friends and family! Thank you so much again!
Response from the Vendor on 10/24/2019
Hi Courtney! Thank you so much for leaving a review for us. We are so happy your experience during the whole process was excellent! Cheers!
Reviewed On 9/09/2019 by Ashley T
The Madison Event Center was one of the first venues my fiancé and I toured. Once I saw the Emerald Room, I fell in love and knew it was where we needed to have our reception. The Madison Event Center was so wonderful to work with! Ashley helpe...
d us book the venue and Zoe was our event details specialist. Both were so great to work with! Zoe really helped our vision come to light and I loved how much she checked in the week of the wedding. They made sure our special requests were taken care of in order for our wedding to be perfect. The night of the reception, William, was our captain and he was fantastic!! He made sure everything was running smoothly and came by frequently to check on my fiancé and I! I am so happy we chose the Madison Event Center for our reception!
Response from the Vendor on 10/24/2019
Thank you for taking the time to share your experience with us, Ashley! We are elated to hear everything was perfect. Thanks for sharing your special day with us.
Reviewed On 7/30/2019 by Sam B
My husband and I were married at the Loft ceremony space and the Emerald ballroom for the reception in June 2019. The experience from start to finish was exceptional in every way. Their organization, professionalism, and kindness was superior. ...
We were treated like royalty on the big day and the coordinators and staff were so helpful to our guests. I would highly recommend the Madison to anyone!
Response from the Vendor on 10/24/2019
Sam, it was our pleasure being a part of your special day! We are so happy you loved your entire experience. Cheers!
Reviewed On 7/23/2019 by Mike M
The Grande Ballroom was the perfect choice for my daughter's reception. From our initial meetings to detailed planning and guidance and finally top notch customer service the night of the event, our every expectation was met and surpassed. Than...
k you The Madison for being a big part of an unforgettable night.
Response from the Vendor on 07/29/2019
We are thrilled to hear your Daughter's Wedding Reception was perfect. Thank you for sharing it with us, Mike!
Reviewed On 7/22/2019 by Cynthia F
The Madison was amazing!! Zoe was our coordinator and Ashley our day of coordinator, they were both so awesome!! Everyone I worked with really made the effort to make our wedding special and every detail perfect. We had some trouble at the star...
t because we weren’t told the room that we had booked was going to be remodeled, but I cannot stress enough that they went above and beyond to make sure that everything was PERFECT for our day. They truly lived up to their word that they would make it right and we couldn’t have been happier!!
Response from the Vendor on 07/29/2019
Cynthia, thank you so much for your kind words. We are so happy that you had a perfect Wedding day! Cheers!
Reviewed On 6/28/2019 by Jillian B
I cannot say enough positive things about our wedding day! From the first time I visited to packing up the car, I was extremely pleased!   Working with Zoe was a pleasure. She was always quick to respond and went above and beyond to answer any...
and all inquiries. She even found pictures from past ceremonies when I wanted to see the pillars in use. She is phenomenal.   I loved that I was able to decide how much I wanted to do for decor and such. I got to do just the things I wanted like the dessert table and the guestbook table. Everything else was taken care of and it was stunning.    Tracey was my day of person and she was also amazing. She was so charismatic and completely on top of things. She worked so hard and it wouldn't have run as smoothly without her. It was like having a super organized cousin help run the show!    The food was awesome. I don't even care for ham and I loved that ham. All of my guests enjoyed the food! A couple staff members were newer and we're taking plates a bit too quickly. They also took artificial flowers out of vases when I think they should've been left in but that is my only area for improvement! Our bartender was also cute as a button and did a great job. I am so grateful for all of their help. The day was perfect!
Response from the Vendor on 07/29/2019
Jillian, thank you so much for your detailed feedback and for sharing your experience with us! We are so happy your day was perfect! Cheers to you!
Reviewed On 6/18/2019 by Jane H
6/18/2019 My daughter recently (June 1, 2019) had her reception at the Madison. There is not enough time or space to even begin to tell you how wonderful they were to work with! From our first meeting in November with Ashley Bangi to our fina...
l details meeting with Zoe Mendenhall in May, they were extremely kind, professional, knowledgeable and supportive. Both were eager to help in any way, promptly returned emails/calls, and took care of everything!! They were fabulous!!! The night of the event, the night coordinators Jake, Spencer, and Ashley had everything under total control so we could thoroughly enjoy the reception. They went above and beyond, to help us and ensure the evening went well. At the end of the event they helped us load everything up and even helped us get all the gifts, decorations, etc. to where they had to go---again above and beyond! The guests continue talking about the great service and attentiveness of the staff, how they all worked so hard, and what a wonderful place the Madison was! Many even expressed that they couldn't believe how they were greeted by staff offering them vouchers for the parking and how they were made to feel so welcome. Many of the guests have also expressed that based on their experience of the evening, they have recommended the Madison to others. As for us, there aren't enough stars to adequately rate the Madison. They excel in all areas--personnel, service, facilities, support, presentation, quality, food, etc. We personally have also told others that if they ever have to have a wedding reception, look no further than the Madison! They are definitely "one stop" wedding event planning! Thank you to each of the employees for making my daughter's wedding reception absolutely perfect in every way! You are the best!
Response from the Vendor on 07/29/2019
Jane, thank you so much for your praises! We are so thrilled that you had an amazing experience from start to finish. It was truly our pleasure. Thank you for sharing such a wonderful celebration with us!
Reviewed On 6/11/2019 by Samantha R
The Madison was extremely accommodating to our needs. They were able to work with our budget to help make my dreams come true. They were helpful every step of the process making sure they had every detail that I wanted for the reception. They a...
lso worked with all the vendors to coordinate set up and drop off times so that I wouldn't have to worry about it the day of the wedding. The night of the wedding there was someone who was dedicated to make sure that my husband and I had everything that we needed. They made sure we had whatever we wanted to drink and they brought us the food from the buffet. Everyone was wonderful throughout the whole process!
Response from the Vendor on 07/29/2019
Hi Samantha! We are so happy to hear you had such a great experience working with us from start to finish! Thank you for sharing!
Reviewed On 6/02/2019 by Sarah C
My husband and I got married here at the Madison on 5/18/19, and it was a perfect fairytale and dream come true! We were in the Loft for our ceremony and the Emerald Ballroom for our reception, and both spaces were absolutely beautiful! Our m...
ain reasons for selecting this venue were the all-inclusive nature of the package, getting a great deal for booking under a year from our wedding date, and the overall quality for the price we paid! We also loved that parking was free for all of our appointments and for the guests on the day of the wedding. Parking was so easy, located in the parking garage right beside Madison North and in a lot by Madison South. One of the things that amazed me the most was the incredibly fast response time to all of my inquires and concerns during the planning process. We worked with Zoe Mendenhall, and she was the BEST Event Specialist we could ever ask for! She was absolutely the sweetest, always replied within the same day, was happy to help with anything she could, and more! She eased so much of my stress during the planning process. The rest of the staff were also wonderful and really helpful: Jake and Jeri were our night of coordinators, and they ensured we were well taken care of throughout the night! They made sure we had plenty of food and drinks, and kept everything running perfectly smoothly! We also were impressed with the food! Everything was delicious, and one of our guests (who is quite the foodie) mentioned that our wedding made the top 5 for wedding food! We loved that they offered a Taste & Toast event for us to try all the food options and select our favorites, and this was complimentary! Most of all, I truly appreciated their attention to detail with respect to food allergies and preferences. I am gluten free/Celiac, and from the beginning, they always made sure I was taken care of and offered plenty of things I could eat. They also provided both kids meals and GF/vegan options for our guests! Just two complaints about the process. They were inflexible and refused to refrigerate desserts in the back for me. This threw off my original plan for dessert as my cake needed to be refrigerated because of the mousse, which was stressful in the moment and forced me to switch plans entirely. Secondly, there was a major miscommunication that came up in my details appointment two months before the wedding. I had emphasized from the beginning that Chiavari chairs were my dream and an integral part of my vision for our big day. I was assured that it would not be a problem to upgrade to these and that this was documented in my selection. It was not a fun surprise to discover just weeks before the wedding that I was not going to have the chairs for our reception, but if I wanted them, it would be an extra $2,000. Because we did not budget for this, I could not afford them, and nothing was done to take responsibility on their end. Overall, we are still happy we chose the Madison and had a wonderful experience!
Response from the Vendor on 07/29/2019
Sarah, thank you so much for all the kind praises! We are so happy that you had the Wedding day of your dreams! We apologize for the miscommunication, but are really happy that you still loved every second of your big day. Thank you for letting...
us be a part of it all.
Reviewed On 5/31/2019 by Ellen J
Our day was wonderful (despite the rain) and the Galleria ballroom looked so beautiful and we loved all the upgrades that were done in the winter. We were able to drop off our decorations and the staff took care of the set up. Zoe, our event de...
tails specialist handled a lot of small concerns, from napkin colors to the menu. Jake was awesome and such a huge help! He knew exactly how to do what and made sure my husband and I were at ease from ceremony to last call! We really wanted to have as much handled by one vendor and we were so happy to have found The Madison. Do be sure to have all the final details in before the last two weeks to avoid additional charges, I procrastinated which cost us about $100. Overall the experience was great and our wedding went off without issue.
Response from the Vendor on 07/29/2019
Thank you for your review, Ellen! We are so happy that your Wedding Day went off seamlessly! Thanks for letting us be a part of it. Cheers!
Reviewed On 5/10/2019 by Katie D
Having our wedding ceremony and reception at the Madison was one of the best decisions we made throughout the entire process of wedding planning! Both Ashley and Zoe were wonderful to work with, and they answered any and all of our questions. T...
he Madison has everything you could need for your wedding, and it made our experience so much more enjoyable working with true experts. Jake, our day-of coordinator, was also awesome and even helped bustle my dress when we couldn't figure it out! I would recommend this venue to everyone - our day was perfect and we loved every minute of it!
Response from the Vendor on 07/29/2019
Katie, thank you so much for your kind praises. We are thrilled to hear you had such a great experience and special day with us. Cheers!
Reviewed On 5/08/2019 by Ashley S
Had a rough experience leading up to the wedding. The planning was not easy. However, the staff the night of the wedding took care of everything and made the headache of the planning staff worth it!
Response from the Vendor on 07/29/2019
Ashley, thank you so much for sharing your experience with us. We are sorry that the planning process was rocky but are thrilled that your Wedding night was wonderful! Thank you for letting us be a part of it!
Reviewed On 4/29/2019 by Molly L
TLDR; Have your reception here if you want the most beautiful, flawless and stress free day! The MEC did the most incredible job with our reception. Major shout out to Candice, Zoe and Jake! Candice made choosing our event day and scheduling ...
details so easy. Zoe worked hard to make sure too follow through with all the small details and touches I wanted emphasized at the reception. And Jake did an AMAZING job organizing the day of. He made sure the my husband and I and our parents had a drink in our hand the entire night! He also helped coordinate the events flawlessly. I can't rave on about the madison enough. I have absolutely no regrets with this venue!
Response from the Vendor on 07/29/2019
Hi Molly! We are so happy to hear that your Wedding day was amazing. Thank you for letting us be a part of it!
Reviewed On 4/24/2019 by Susannah J
There aren't enough words to describe how wonderful the Madison was. Everyone I interacted with, from Nicole and Zoe to our night-of coordinator, Jake, were so attentive and responsive and made everything absolutely perfect. I was blown away ...
by the beauty of the spaces on my wedding day...everything I wanted came to fruition, and Jake was INCREDIBLE! He made sure that not only my husband and I had enough food and beverages, he did the same for my parents. At one point, I saw him bringing my mom a plate of crab cakes since they ran out when she went over (she's still gushing about how attentive he was!!). I would recommend this place to anyone! You will be treated so well and have an incredible wedding day and wonderful overall experience here!
Response from the Vendor on 07/29/2019
Thank you for sharing your experience with us, Susannah! We are so happy to hear that your Wedding day was wonderful. Thank you for sharing it with us.
Reviewed On 2/27/2019 by Whitney C
Amazing! Had my reception in the Emerald room in February of 2019 and I couldn’t have asked for a better place to hold my reception. The food was amazing, staff was so helpful and accommodating, and it was absolutely beautiful. All my guests ha...
d wonderful things to say! Highly recommend!
Response from the Vendor on 03/22/2019
Whitney, we are so happy to hear that your Wedding day was perfect. Thank you for letting us be a part of it!
Reviewed On 2/27/2019 by Jessica T
Not enough stars or words to express how happy we are with the decision to have our wedding at the Madison. To be honest they were not our first choice. But after Ashley was so helpful, informative, and accommodating the decision was easy and o...
ne we do not regret. There is a reason they do so many events and weddings and that's because they clearly know what they are doing and their experience shows. Everyone was so great from the behind the scenes people who help prepare you for the day like Ashley and Zoe who were always helpful and responsive to my 1,000 emails. To the people on site at your wedding like Carla who was my day of coordinator and made everything so great and was so helpful. To the staff, bartender, servers, and chef who made the food amazing. Not enough kind words I could bestow on everyone or higher recommendation I could give to a venue.
Response from the Vendor on 03/22/2019
Jessica, thank you so much for taking the time to write such a detailed review! We are so happy to hear that you loved working with Ashley, Zoe and Carla! Thank you for sharing your special day with us!
Reviewed On 2/08/2019 by Amanda D
Dickmann
Response from the Vendor on 03/22/2019
Thanks so much for your 5-star feedback, Amanda!
Reviewed On 2/06/2019 by Isabella E
Everyone was so helpful and incredibly nice. They made our reception so easy and wonderful!
Response from the Vendor on 03/22/2019
Thank you so much for your kind words, Isabella! We are thrilled you had such a lovely Reception!
Reviewed On 2/01/2019 by Shelby K
Choosing The Madison for our big day was the best decision we made! As soon as we met our wedding coordinator and walked into the Emerald ballroom we knew it was a perfect match. Not only did they have endless decor options to choose from, they...
let us express our own creativity and make sure it was executed perfectly on the day of. They were professional but also very personal (which is exactly what you want when planning). Our wedding coordinator, Ashley went so above and beyond for us, along with everyone else staffed at The Madison. We can’t thank them enough for helping our wedding day vision come to life!
Response from the Vendor on 03/22/2019
Shelby, thank you so much for your kind words! We are so happy you had such a perfect Wedding day with us. Cheers!
Reviewed On 1/25/2019 by Kirsten H
It’s been a few months since our wedding day and I am still receiving compliments on how classy our wedding was, from the ceremony, decor, and the reception. Our wedding coordinator was Ashley Bangi and I can’t speak high enough praise of her! ...
Ashley went above and beyond to make sure that I remained as calm as possible throughout the planning process. She made my dream wedding obtainable and I am so grateful for her and her amazing team at The Madison. Everything ran so smoothly and the stress that every one talks about was eliminated because of Ashley’s efforts. The food was amazing, the event staff was kind and accommodating, the cleanup was seamless and everyone had such a fun but relaxing night! If I could do it all again I would still choose to have our wedding at The Madison 1000x over! It was absolutely perfect in every way.
Response from the Vendor on 03/22/2019
Kirsten, thank you so much for your kind praises. We are thrilled to hear you had such a special day with us. Cheers!
Reviewed On 1/03/2019 by Paige P
Everyone at The Madison was great to work with! Zoe was with us every step of the way during the planning process and helped make our dream wedding a reality! We were blown away by the event management staff! As soon as we arrived at our recept...
ion, they were bringing us our signature drinks and made our plates for us, so that we didn't have to walk over to the buffet! They came up and checked on us throughout the night and were super sweet! I was a little nervous because our decorations had to be taken down and removed that night so that they could setup for another event and I was afraid that we would be there a while and miss our after-party. The Madison Staff basically did everything and broke down the room so quickly! They even took our decorations over to Hotel Covington for us and put them in storage, so that we could go to our after-party! We had so many compliments from friends and family about everything from the venue, to the food, to the staff! It was a great experience!
Response from the Vendor on 03/22/2019
Hi Paige! We are so happy to hear you had such an amazing experience with everyone at the Madison! Cheers!
Reviewed On 12/30/2018 by Hailey S
My husband and I had our reception at The Grande Ballroom at The Madison on 12/22/18. It was PERFECT! Everyone raved about how delicious the food was, and our decor and vision came to life thanks to the staff. Amy was awesome and was always che...
cking in on us making sure we had to enough to eat, drink, etc. Zoe was amazing to work with through the planning process. She really helped us pull together the vision we had for our dream reception and it panned out beautifully! Our photo booth was broken on and off through the night, and they forgot to provide our guest book, but we were all having so much fun in such a great atmosphere it was hard to think about anything going wrong. I forgot my laptop the night before at our rehearsal dinner and Amy was gracious enough to run it across to Hotel Covington! The staff, chef, and coordinators are absolutely amazing and really do help you create the best day ever. We definitely recommend them to anyone planning a wedding!
Response from the Vendor on 03/22/2019
Thank you so much for your kind words, Hailey! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 12/01/2018 by Michelle M
The Madison’s was absolutely perfect for our special day. The planning/communication process with Ashely was so smooth, the staff on the day of was great, amazing location, and a lot was included with the package! We got a lot of compliments fr...
om guests on the food also! It was so nice having Hotel Covington next door for guests and getting ready too! I highly recommend having your special day here, it won’t disappoint!!!
Response from the Vendor on 12/12/2018
Thank you so much for your praises, Michelle! We are truly so happy to hear this!
Reviewed On 12/01/2018 by Therese Q
This place is great! My daughter's wedding ceremony was in The Loft and the reception was in The Grande Ballroom. Everything was beautiful! They painstakingly had every detail covered and were so helpful! The staff is top notch! Zoe had ev...
ery detail covered. Jake our Coordinator showed personal attention to the bride & groom. Bartenders and the rest of the staff were very friendly and professional. Parking is free and the staff gathers all your belongings at the end and takes it to your car for you. In other words, they cover everything! Thank you Madison for making the night perfect for my daughter & her new husband.
Response from the Vendor on 12/12/2018
Therese, we are so happy your family had such an amazing day. Thank you for letting us be a part of it all! Cheers!
Reviewed On 11/24/2018 by Mollee S
This venue was amazing and took care of all the little details! The team at the Madison took care of us from the moment we booked through our wedding day! I would highly recommend this venue to any bride!
Response from the Vendor on 12/12/2018
Thank you so much for your kind words, Mollee! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 11/07/2018 by Megan S
Having our wedding at the Madison was so easy! It was absolutely beautiful and I loved that they gave the option of using their centerpieces and decor. Having personalized assistants the months leading up to the wedding and also on the wedding ...
night made everything flow so perfectly. I wish we could redo our wedding again and again!!!
Response from the Vendor on 12/12/2018
Megan, thank you so much for your review! We are so happy to hear all of this. Cheers!
Reviewed On 11/04/2018 by Ty B
My husband and I had such an amazing experience!!! The Madison exceeded our expectations from the very beginning. Ashley was our event specialist, Zoe was our details specialist, and Carla was our day of planner. From the moment we met Ashley o...
n our very first tour of the Madison, she took great care to ensure she understood our vision, and what was most important to us. We shared with them the idea that we had for our ceremony, with our day party brunch reception and this incredible team did EVERYTHING under the sun to ensure it all became a reality! The chefs were magnificent to work with and recreated our inspiration meals in a way that completely blew our minds! The Madison took care of nearly everything! They gave our requests special attention, whether big or small. The ceremony and reception spaces were perfect. We had an amazing time, and months later we are still hearing from our guests expressing how much they enjoyed our wedding. The Madison completely exceeded our expectations and not only would we recommend them to anyone looking, We voluntarily rave about our experience to anyone who will listen. Thank you, to the entire team.
Response from the Vendor on 12/12/2018
Thank you so much for your kind words, Ty! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 10/30/2018 by Keri C
Our wedding, ceremony, and reception was beyond anything we ever dreamed of! EVERYTHING went off without a hitch, the timing was perfect, every detailed was cared for, and THE SERVICE was absolutely astounding! I now understand why EVERYONE g...
oes to The Madison to get married, they all are THE BEST at what you do and make every event you host feel personal and one of a kind, and Ian and I cannot thank them enough for making our day unforgettable!
Response from the Vendor on 12/12/2018
Thank you so much for your kind review, Keri! We are thrilled to hear all of this. Congrats again!
Reviewed On 10/27/2018 by Gianna T
Beautiful! Food is amazing if you get the plated menu. Staff was so great and easy to work with. Loved the drapery on the ceiling it totally transformed the room! Highly recommend!
Response from the Vendor on 12/12/2018
Gianna, we are so happy you had such an amazing day. Thank you for letting us be a part of it all! Cheers!
Reviewed On 10/24/2018 by Samantha H
We are so happy that we chose The Madison for our wedding and reception. The entire staff, from start to finish, was amazing and helped make the day so special! I would HIGHLY recommend The Madison to anyone that is considering getting married ...
but doesn't want any of the stress associated with it!
Response from the Vendor on 12/12/2018
Thank you so much for your kind words, Samantha! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 10/21/2018 by Drew C
The Madison Crystal ballroom was perfect for our event. The staff was incredibly professional and worked hard to make our night perfect, even scrambling around to try to figure out my cake mixup with our bakery. The food was great, and our gues...
ts complimented the space and convenience of the location and parking. We loved that we could personalize so many details, and that everyone received a champagne toast with us. Having our room block next door at Hotel Covington was perfect as well! This venue gives a great value if you want a nice wedding without hiring a bunch of different vendors.
Response from the Vendor on 12/12/2018
Thank you so much for your kind praises, Drew! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 10/01/2018 by Danielle P
Weeks later and my husband and I are still hearing compliments about our wedding, and it would not have been the same without the help of the Madison! We had our ceremony in the Loft and reception in the Emerald and both rooms were such beautif...
ul spaces to make into our own and fit our ~160 guests with plenty of room to spare for dancing and special tables (highly recommend the bourbon bar and s'mores station - they were huge hits!) Candice and Zoe answered every question quickly and were so helpful throughout the entire planning process! They went above and beyond to make sure any idea or request I had could come to life. Our day-of coordinators (one was named Carla) far exceeded the expectations of a coordinator! Not once did myself, the groom or any of our family members/wedding party have an empty drink in their hands and they were working the entire day to keep everything running smoothly from the decorations, to the food (delicious!) to the special dances. They even packed up all of our decorations on a cart at the end of the night to make it easier for our parents to get everything back to the hotel. I cannot stress enough how passionate this team is, and it shows through everything they will do to make your day absolutely perfect - I can't recommend them enough!
Response from the Vendor on 10/08/2018
Thank you so much for your kind words, Danielle! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 9/30/2018 by Kaitlyn G
Such an amazing place with amazing staff! The Madison staff helped me every step of the way and because of that my wedding day was exactly what I have always dreamed of! Having a day of coordinator took away all the stress day of so thanks Ashl...
ey!! Nicole and Zoe were my points of contact leading up to the big day and helping with details and my emails about random wedding stuff! Can’t thank them enough and I definitely recommend using the Madison!!
Response from the Vendor on 10/08/2018
Kaitlyn, thank you so much for sharing your experience with us! We are so glad your wedding day was perfect! Cheers!
Reviewed On 9/30/2018 by Brittany M
If you are looking for a venue that takes care of every detail from beginning to end, then the Madison Event Center is the place for you! Everyone you work with from the planning stages through the day of is fantastic and really goes above and ...
beyond to make sure you are happy. The Crystal ballroom is beautiful- we received so many compliments from our guests! Highly recommend!
Response from the Vendor on 10/08/2018
Brittany, we are so happy you had such an amazing day. Thank you for letting us be a part of it all! Cheers!
Reviewed On 9/20/2018 by Sarah J
The staff is amazing and attentive, they help with all the small stuff so you can go have fun on your big day without the worry! Ashley, Zoe and Carla were amazing!!
Response from the Vendor on 10/08/2018
Thank you so much for your kind praises, Sarah! We are thrilled to hear all of this!
Reviewed On 9/13/2018 by Ileana P
My husband and I chose the Madison Event Center for our wedding reception and we could not be happier with our choice!! It is a beautiful event space, conveniently located and with great perks (1 free hour of decorating, Hotel Covington upgrade...
s, etc). Most importantly, the staff is SO friendly and SO hardworking they will go above and beyond to ensure you have the most fantastic day. Zoe was out event details specialist and she is a dream come true. She ensured our day was perfect and was very communicative throughout the whole planning process. The day of coordinators - Amy and Jake - were also incredible. They really looked out for us and ensured every moment was perfect. Amy even packed up all of our decor and wheeled it across the street for us to our Hotel Room in the middle of a downpour. She was super patient, never rushed us, and extremely helpful. We could not have survived this day without the help of the Madison staff. We are SO happy we chose them and can't recommend them enough!
Response from the Vendor on 10/08/2018
Hi Ileana! Thank you so much for your praises. We are so happy you had a perfect day. Thank you for allowing us to be a part of it!
Reviewed On 9/07/2018 by Mary H
My Husband and I chose this beautiful venue for our reception! Everyone was such a big help on Decorating for the big day. My Design Specialist Zoe was completely amazing and did everything in her power to make my day perfect. On the day of, My...
sparklers for my sparkler send off were no where to be found. I bought 275 sparklers and someone apparently put them out and took them away from what another worker told me. no one could find them. Now I have a bunch of sparklers in my basement and I cry whenever I think about it because It was something I really looked forward too.
Response from the Vendor on 10/08/2018
Mary, we are so sorry about the sparkler issue. We truly hope that you still had an amazing Wedding day. Thank you again for letting us be a part of it all!
Reviewed On 7/21/2018 by Sarah S
My husband and I are so glad we had our ceremony and reception at the Madison! Having an all inclusive venue made everything so much easier and I don't think we could have done it otherwise. Candice made sure we had everything figured out and r...
eady to go and she was always so sweet and kind with my many questions and indecision. She was so wonderful to work with and I feel so so so lucky that she was part of our wedding. On the night of our rehearsal we met our coordinator, Dwight, who I can not speak more highly of. He was good humored, professional, efficient, and so nice. He made the night go absolutely perfect and made sure my husband and I, along with our guests, had everything we needed. All night we just could not believe how lucky we were to have him there! I don't even think I can express my gratitude for him. The venue looked beautiful, the food and drinks were delicious (the mashed potatoes are AWESOME), and they accomadated everyone's dietary restrictions with no extra charge. Candice and Dwight, you two are priceless. Thank you thank you thank you!
Response from the Vendor on 10/08/2018
Thank you so much for your kind words, Sarah! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 7/14/2018 by Rose D
Ashley was fantastic to work with. She made sure the venue and group knew exactly what we wanted and it was ready and perfect when we arrived. The food was amazing!
Response from the Vendor on 10/08/2018
Thank you so much for your kind words, Rose! We are thrilled to hear this!
Reviewed On 7/10/2018 by Kristen D
Amazing venue. They make it easy and stress free to get married at a reasonable price! Highly recommend!!!
Response from the Vendor on 10/08/2018
Thank you so much for your praises, Kristen! We are so happy to hear this!
Reviewed On 6/19/2018 by Amanda W
We had our reception in the Madison Ballroom this past weekend. Our coordinators were Ashley and Zoe. First, let me gush about Ashley. She is one of the main reasons we went with this venue instead of another. She worked with me early on to adj...
ust the package to fit our budget. She got back to my emails literally in seconds, even after she was off of work. Ashley pays attention to every detail and was eager to make my ideas work no matter how complicated they seemed. When Ashley was on maternity leave, Zoe stepped in for a bit. Even though she was new to the job, she did an amazing job, especially with taking the time to provide me with reference photos from past events to help me make decisions about the décor. On a side note, everyone that works in that office is beautiful and always dressed to the tee! The night of the wedding, the Madison amazed me yet again. Someone (Tabitha? I’m so sorry I can’t remember your name, but you were a rockstar!) was assigned to make sure everything went perfect the night of the wedding. We were treated like royalty; everything we needed was done for us. The Madison Ballroom is perfect for brides looking for a more classic, fairytale atmosphere. The golden curtains, floral carpet, and white linens made our pictures look like we were in a palace. Our guests kept saying how beautiful everything was. The staff is fun, too! When we played Star Wars music during dinner (We are nerds!), one of the staff members at the buffet spontaneously carved the meat in time with the music and our guests loved it! I cannot say enough good things about the Madison Event Center and the people working there!
Response from the Vendor on 10/08/2018
Amanda, we are so happy you had such an amazing day. Thank you for letting us be a part of it all! Cheers!
Reviewed On 6/18/2018 by Krissie H
Review for Madison event center. Our wedding was everything we could have ever dreamed of and more, and the main reason is because of our venue, The Madison Event Center. Madison event center is a one stop shop - you get it all and then some....
A dedicated planner, great food, reasonable beverage, servers/bartenders, a day of coordinator, but most importantly, unbelievable service and subject matter expertise. Ashley Bangi and Dwight, our planner and coordinator, were EXCELLENT. Both were so dedicated to making the wedding perfect according to the bride and groom from the moment we signed our contract with the Madison to the moment we left the venue for our exit. I also want to shower Emily West, sales support, with some compliments, as she ran with our wedding profile while Ashley was on maternity leave. Emily had so much energy and excitement to work with me when different scenarios came about. She is so extremely detail oriented, and we loved working with her when Ashley was out. Our ceremony was held in the Madison Loft and the space was beautiful. The Galleria in the Madison South was the perfect spot for an average size wedding reception, approximately 130 people or so attended and it was just intimate enough. I can’t say thank you enough to the staff at the Madison - Ashley, Dwight, Emily, and everyone who worked our wedding - for making my wedding the best day of my life. I know where I’ll be encouraging all my Cincy bride friends to go—there’s no place like the Madison!
Response from the Vendor on 10/08/2018
Thank you so much for your kind words, Krissie! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 6/14/2018 by KAYLA C
We cannot thank The Madison Event Center enough for making our wedding day beyond perfect. From the start every detail was taken care of and it made the adventure of wedding planning so enjoyable. Our wedding day was the very best. They took...
very good care of us, our bridal party, and all of our guests in attendance. Tracey Herron and Ashley Proffitt were our event captains and made sure the reception went exactly as planned with all the joy in the world. Ashley Bangi and Emily West were fabulous at helping with all of the initial planning for our perfect day. The food was also excellent. We did the buffet setting and got so many compliments on the food. We also did the skyline coneys as our late night snack and they were an absolute hit. If we could go back to our wedding day and do it all over again we would do it exactly the same way down to the smallest detail. It was our best day ever!
Response from the Vendor on 10/08/2018
Kayla, thank you so much for sharing your experience with us! We are so glad your wedding day was perfect! Cheers!
Reviewed On 5/13/2018 by Samantha R
Words cannot describe how perfect our ceremony and reception were at The Madison Event Center. Our event coordinator, Candice, was with us every step of the way and had every detail outlined for our day of coordinators! We literally had no worr...
ies the week of regarding things being done the way we planned. On the day of our wedding we were blessed with two day of coordinators who were AMAZING! They made sure everything ran smoothly and that we had everything we needed! The staff at the receiption was so amazing at keeping everything moving and making sure we were taken care of. Both sets of our parents were amazed at how attentive the staff was. Almost 3 weeks later and we are still getting compliments about our served dinner and bar selection. If you’re looking for event center that can make your dreams come to life, The Madison Event Center is the place for you!
Response from the Vendor on 10/08/2018
Samantha, we are so happy you had such an amazing day. Thank you for letting us be a part of it all! Cheers!
Reviewed On 4/24/2018 by Jessica B
I don’t even really know where to start. Our experience at the Madison was wonderful! Emily who met me the week prior to the wedding went over all my ideas and thoughts and put it all together on our wedding day better than I could have imaged...
it! Now for the actual staff who were there during our wedding reception. These individuals were above and beyond excellent! Every single wait staff were all very kind, happy, professional, and willing to do whatever they could for you. A huge thanks to Jake- who was amazing! He introduced himself to my husband and I as soon as we got there, and made sure we had everything we needed and more! He constantly made sure we had a drink, he offered as well as made us both dinner plates- so we didn’t have to go through the buffet line. He brought us appetizers to our head table to ensure we got some, and was just on the ball. Everything flowed very smoothly without any hitches. I unfortunately can’t remember all of the staffs names but Tim our Bartender for the night was awesome! Thanks to everyone at the Madison for giving us the reception we had only dreamed about!
Response from the Vendor on 10/08/2018
Jessica, thank you so much for sharing your experience with us! We are so glad your wedding day was perfect!
Reviewed On 4/04/2018 by Kelly T
My husband and I would 100% recommend the Madison for a wedding reception. We live out of state, and Nicole Miller was so helpful with everything. She immediately responded to all of our emails throughout the planning process (even sometimes wi...
th an "out of office" message on). On the day of our wedding, we each had a person making sure we had a drink in hand, enough to eat, etc. They even personally served our parents! I would say they over-delivered and we couldn't be more pleased with our wedding and the experience of the whole weekend.
Response from the Vendor on 10/08/2018
Hi Kelly! Thank you so much for sharing your experience with us! We are so glad your wedding day was perfect!
Reviewed On 3/14/2018 by Morgan V
I loved the Madison so much!!!!! The venue is beautiful! I had a winter wedding and did both my ceremony and reception there. They were one of the only places I found that had separate indoor space for a ceremony. It was so convenient for my ...
guest to have everything in one spot. Having a winter wedding and the possibility of snow, it really eased the stress of knowing guests wouldn't have to travel from one place to the other. The food was AMAZING! I have had so many guest come up and say how good it was. And the staff was amazing. Ashley our planner calmed any stress I had, was super responsive and with me every step of the way. The night of staff was also exceptional! I would definitely recommend the Madison to any couple. It was the best day of our lives and more in part because of the amazing staff and venue.
Response from the Vendor on 10/08/2018
Thank you so much for your kind words, Morgan! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 2/12/2018 by Katie B
The Madison staff was wonderful to work with throughout the whole process! Candice Rains was our coordinator and she always answered our questions and helped out however she could. The staff that helped the night of the wedding was also wond...
erful and was great to my husband and I as well as our family and guests. With The Madison offering many different services, it was super easy for us to plan our day with everything we wanted! We added the dessert bar and photo booth - both of which were wonderful additions to our wedding day!
Response from the Vendor on 10/08/2018
Katie, thank you so much for sharing your experience with us! We are so glad your wedding day was perfect!
Reviewed On 1/18/2018 by Peter A
The bad thing you can say about the Madison is they're a "wedding factory" - they always have a few events going on (although we were the only ones at the South building our day). But the flipside of that is they know what they're doing. Large...
chunks of wedding planning you can ignore and leave in their capable hands. For people who don't want to do that much work planning the wedding that was perfect for us! And the venue was great, guests and us were quite happy with it. We would not have done it any other way....
Response from the Vendor on 10/08/2018
Peter, thank you so much for sharing your positive experience with us! We are so glad your wedding day was perfect! Cheers!
Reviewed On 1/07/2018 by Megan H
The Madison was the perfect place for our ceremony/reception. We truly received top notch service from every single person we came in contact with. They truly do it all!!! Candice was amazing to work with and was always there to answer lots ...
of questions from me, Jake-our day-of wedding coordinator was WONDERFUL and so organized. Every server and bartender that worked at our wedding on 12/29/17 gave our wedding guests a wonderful experience. The food was also incredible! I could not be happier that we chose the Madison for our wedding. Thank you to everyone!
Response from the Vendor on 10/08/2018
Thank you so much for your kind words, Megan! We are so glad that you chose to share your special day with us. Cheers!
Reviewed On 12/28/2017 by Amanda G
Great service!
Response from the Vendor on 10/08/2018
Thank you for your kind praises, Amanda!
Reviewed On 12/05/2017 by Sarah P
Our wedding at the Madison turned out great! The night of coordinators made my night easy, fun and very smooth! I would highly recommend the Madison. All the requests I had were granted. They were extremely helpful and made the wedding planning...
process very, very easy! Couldn’t be happier!
Response from the Vendor on 10/08/2018
We are thrilled to hear this positive feedback, Sarah! Thank you for letting us help with your special day. Cheers!
Reviewed On 12/04/2017 by Rinniie M
We. Loved. This. Venue. Everyone was so helpful and knowledgeable. The reception ran like clockwork. My guests raved about the food and my husband and I were so impressed by the staff and their excellent service. Thanks especially to Nicole who...
helped organize pre-wedding and Jake who coordinated day of!
Response from the Vendor on 10/08/2018
We are thrilled that you had such an amazing day. Thank you for letting us be a part of it all! Cheers!

Contact Info for The Madison Event Center

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700 Madison Avenue, Covington, KY(859) 261-1117
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Brittney Lee & Team
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Our Sales Managers and Details Specialists are truly passionate about helping you plan your dream wedding! With a combined 25 years of experience, they have helped thousands of couples on this journey & cannot wait to meet you! Our team has your best interest in mind & want you to have an amazing experience, from the moment you walk into the ballroom for your very first tour, continues throughout the steps of planning, & ends with your last dance surrounded by your closest friends & family. We promise the best during this most memorable time in your life.

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