The people you hire make a difference!
This is going to be a longer review because I cannot express how different and amazing of an experience we had with The Madison. There were three things that mattered when we went to visit a venue: the place looked nice, the food was good, and the people were people who would have your back if anything went wrong. The Madison is gorgeous, the food is incredible, and Jessica, Kailey, and Thomas are exactly who you want for your wedding! We got so many compliments during and after our reception!
Once we restarted our wedding planning (thank you Covid), we were planning on having a less than 100-person wedding. Many places told us they couldn’t accommodate such a small wedding because we wouldn’t meet their “minimum amount spent.” Other places that still let us visit had managers that were rude or inconsiderate. They also did not seem to care if Covid could again interrupt it. Then I spoke with Jessica. Everything was a confident “Yes, we can accommodate that” or “don’t worry, we have plans in place.” She made me feel important even with a small wedding and was always quick to respond.
When we went to tour the Madison, we met with Kailey. She was so great! She was warm and funny and made us feel welcome. She answered all our questions quickly. I was already impressed with how beautiful the place was when she showed us the Décor closet that housed many things that we could use without having to purchase or pay a rental fee! We had gone in thinking that The Madison might have been a little out of our budget but the fact that they could save us so much money in décor alone helped. Kailey continued to have great communication after meeting us and made us feel confident that we were making the right decision. Also, she made some of the signs for our reception and they were so cute!
A few months before the wedding, we started talking with Thomas about the food and coordination. He even walked me through how the ceremony should go even though we were having it elsewhere! Thomas is so incredibly helpful! He has great recommendations, is quick to come up with solutions, extremely reassuring, and very accessible. When we had some issues with our final guest count, he helped me to relax and figure it out. He made sure we were going to be thrilled with our food, that everything would look nice, and be exactly how we wanted it. I never once felt pressured to do something one way or like I would have to compromise on anything. Thomas met with me two days before when I dropped off our things and carefully went over it with a list to not only make sure we had it all, but so he would know exactly what went back home with us. On the actual day of, Thomas set out food and drinks for us to have some alone time before joining the party. He handled any issues that came up, including with my veil and bustle, and our cake topper falling over (which was actually pretty funny). EVERYONE told us how kind and entertaining he was and they were impressed by how he kept things moving without being pushy or rude. He really made sure everything would be perfect. Thomas even made us some to-go boxes from our late-night cravings bar!
Lastly, the Madison itself is absolutely beautiful. It’s clean and everything is well maintained, especially the little waterfall area. The menu was so customized to our tastes and everyone enjoyed their meals!
If you’re thinking about the Madison, DO IT! It is worth every single penny spent!