From day one the Magnolia team went out of their way to make our experience as perfect as possible. They scheduled us in last minute while we were in town on a spur of the moment trip, and got someone there to show us around and tell us all abo...
ut what an experience with the magnolia would be like. The moment I saw the view I knew this was our venue, but it only got better as I learned more.
They arranged to meet us again over Christmas vacation because at the time my daughters wheelchair accessible van was having some issues and couldn't bring it up to the venue. So they took us up in a truck. We have put off our wedding for 14 years because we have a medically fragile child. Sharing that moment on our Christmas vacation with our children couldn't have been more perfect!
I had a mishap with my planner and had to let her go. I reached out to Millicent and Dean in a panic to see if they could give any input on good planners. Not only did they help me with that, but they also went out of their way to do things that I believe they didn't need to do to make it right! Everyone who works with the Magnolia has gone above and beyond from day one.
The day of it was raining that morning and stopped right before we left t head up. It was very windy so tons of pine needles had fallen back down even though they just blew off the driveway. I also only know how to drive on flat land! My vehicle with my bridal party wouldn't make it up the mountain. This is something that could have ruined my day, and I did start panicking because I was scared I wouldn't get my daughter and her wheelchair up to the venue. One of my vendors called Millicent. Not a minute after I parked I swear it was like all of Pigeon Forge stopped and made sure I made it up there! Within not even 5 minutes I got a call 4 people, and they had two more options heading to me to get me up there! They are prepared for these situations! We have been up about 6-7 times since starting to plan and they work hard to keep the driveway its best and to keep improving it. Not once, even when I started to panic, did I think I should have never booked my wedding here.
I'm a HUGE animal lover, and I'd seen on social media that a bride had a bear show up during their day. I wanted a bear too I got 4 bears and a raccoon! They stayed a safe distance away, but I say this to explain how prepared everyone was for it. When we realized they were there everyone from the planner to the venue was ready. We got to see them, and then they went on their merry way. For some of our guests this was their first time witnessing that and it was great!
The location? I mean come on! Look at the view! The Magnolia was PERFECT for our intimate wedding. We had 20 guests, and the venue didn't take away from the intimate feel. The bridal suite was more than enough to accommodate us. That was the best morning relaxing with my closest people, sipping mimosas, getting make overs, and looking at the beautiful mountains.
Everyone at the Magnolia brings an impeccable level of professionalism, but not to the point of being stuffy. I felt like I was planning all of this with a friend, and they always made me feel like the only woman in the world and no day was more important that mine. How they give everyone this is beyond me, but they do! I miss working with them!! Huge thank you to everyone at the Magnolia the day we waited 14 years for couldn't have been more perfect!