The Mansion On Main Street

tant clients and not just one of their sales numbers. They genuinely care about your desires for your wedding day. They were very responsive and everything they promised us during our initial consultation we received. We got married in August and on the day of the wedding the team that worked with us was really great. They worked flawlessly with our photographer and videographer to make sure we were able to get pictures and video footage from wherever we wanted. There were two other weddings going on that day, but I would have never known. The Matri'D helped my mom when she couldn't figure out how to bustle my dress which was a huge help. The bridal assistant somehow was always there when I or my groom seemed to need something and consistently had a new drink in my hand whenever I ran out, he made sure to check to see that mine and my grooms food was okay because we were busy greeting guests. Overall the staff was extremely helpful all night long. The food was AMAZING. Our guests could not stop talking about how much food there was a how great it was. When the night came to a conclusion we did not have to worry about packing anything up the staff handled everything and before I knew it all the decorations, extra cake, and gifts were packed into our car. I have been to weddings where the parents and bride and groom pack up their own things so I thought this was a great touch as we had so many things to pack up and take home. THANK YOU!

d exactly what we wanted for our special day. Everyone there went above and beyond to make sure we had everything we needed . I would 100% recommend to have your special event at The Mansion!

easy. There weren't 5 different people on email chains, there weren't multiple people to call or contact. If Sam was out of the office, or busy with a meeting, she was pretty good about getting back to us in a timely manner. It led to one issue, though (described below). Tastings were fun, payments were easy to make, stopping by to grab a picture or measurements of something was easy. They are flexible and so easy to work with. Day of was such a blur, but we were taken well care of by our Maitre D' (Harry) and our Attendant (Rob). We were assigned a Day Of Assistant or something but I honestly couldn't tell you what she did. I saw her briefly right before our First Look, and we never saw her again. We had one issue day of and it's why the Mansion gets 4 stars. At 11am, day of the wedding, my photographer (who had never shot The Mansion before) and I went to do a site walk-through. We took the short drive over from our hotel, showed her the ceremony pavilion, outdoor spots for potential photos (not portraits, as it was 17 degrees F), etc. Then we got upstairs to check out the rooms and on our way up we noticed that they still had full Christmas decor up on the 2nd floor, all the way down to the base of the staircase with a big ol' tree. We were *very* sure to ask this question of Samantha during the planning process (it was even brought up again in a separate meeting by my now mother-in-law). We were assured that decorations are taken down early on in January and we wouldn't have to worry about it. No one we were working with on the wedding was there yet, and Sam was not there as it was a weekend (and she was away). We mentioned it to the front desk on our way out to start getting ready, and I called the front desk and emailed Sam when we got back to the hotel. I guess the only caveat to working with one person on your wedding the entire year is that we only had one person's contact info outside of the main Mansion number. Sam did not call me back, but she emailed to say that she passed this on to her site manager. An hour or so later, while I am putting on my tuxedo, a man named Kareem calls me from the Mansion. The conversation doesn't go well. He says that a number of corporate functions have requested the Mansion keep the Christmas decor up. I expressed that I had an unhappy bride and bride's family, and that we have spent ample money on venue and photographer to have classy wedding portraits done, not expensive Christmas card photos. Again, it was 17 F out. There was no Plan B to take photos with all of our family outside. He continued to argue with me, citing a number of reasons why he couldn't take the tree down with no notice. We were on the phone almost 20 minutes and I wrestled to get my tux on with one hand. The funny thing is if we hadn't done the site walkthrough day of we would have been caught very off guard by this whole situation. The conversation ends with him saying he'll see what he can do. Kareem eventually called me back to say the tree was down and apologized for the conversation, as well as in person. Decor was removed and we got amazing photos in front of the stairs. Still, I shouldn't have been argued with by a man I'd never spoken to before on my wedding day.

I was so pleasantly surprised! The space was beautiful, our guests raved about he good, and our bridal attendant - Rob - and maitre'd - Peggy - were outstanding! People are calling us the wedding of the year ☺️

She tried to give us a simple luncheon at first, but I explained we wanted this to be a second wedding. I told her about our original wedding in 2013 and she took one look at our original contract from 2013 and just said "that should have never happened". She also explained that our event could not go into the evening hours at all or we would be charged evening prices, so we signed for an earlier event that would end by 4pm because she said that was the latest it could be without being charged more. We felt like the level of service we were getting as returning customers was not very good, but we decided to sign anyway because we really loved it there. I emailed Sammy-Jo on 7/26/17 with a question about the cocktail hour. A week went by with no response, so I called The Mansion only to find out she was no longer employed there. I was told the head of sales would call me back after the meeting she was in was over, but I didn't receive a call so I called back the next day. Then I was told she was actually out sick the past few days, so she was not actually in a meeting the previous day? I was transferred to Caitlin and she answered my question, but I expressed again that I was not impressed with the level of service and length of time(a hour less than we had in 2013) I was getting as a returning customer and no communication about Sammy-Jo being gone. She then asked me if we were married there previously; so the fact that we were returning customers was not even noted in our file. She then told me we could add an extra hour to the event for $5/person. So now all of a sudden we were allowed to go into the evening hours? I then felt like things were misrepresented from the start and was tired of the run around and bad communication. I asked Caitlin if she was my new contact and if I could get her email address; her response was "Um if you want." I felt this was an unprofessional response. My wedding was still a year away and I was feeling like if the communication and customer service was like this now, I didn't want to deal with it when my wedding was closer. I got contact info and emailed the Sales Manager and General Manager on 8/19/17 about my concerns and that we decided to sign with a different venue due to all of the problems. Yet again, a week went by with no response or acknowledgment of my email. I sent a certified letter on 8/25/17 and received a response today from the VP of Sales & Marketing stating they got my cancellation but will not refund my deposit since it is non-refundable. He also brought up how I didn't pay the deposit in March, yet there was no deposit due in March since Sammy-Jo had confirmed with me via email on 1/17/17 that there was a typo in the contract and that it should have said March 2018 instead of 2017. I guess she never updated my file to reflect that. In my opinion, especially as a returning customer who was about to pay thousands of dollars again for a second wedding, they should have refunded my deposit to keep things on good terms. I am very disappointed with this experience. We used to go there for their Sunday buffet brunches too, but will not return after this. Everything was wonderful in 2013, I am just shocked how poorly things were handled this time.

venue we visited - and we fell in love. However, the indecisiveness within wouldn't allow me to make such a BIG and final decision without doing my due diligence, so that's what we did. I dragged my husband (fiance then) to about 12 other venues in the Philadelphia/ New Jersey area and nothing compared to the feeling we first felt when we stepped foot into the Mansion. So, we went back and booked our big day with them - and we couldn't have been happier! Sam made every step of wedding planning so easy, she was so responsive to every call & email; gave amazing feedback and as a detail oriented, list-making person myself -- Sam. was. perfect! Rob was our bridal attendant and as soon as we arrived from our ceremony, he greeted us with trays of DELICIOUS hors d'oeuvres! He always made sure we had a drink in our hands and food in our stomach (not just on our table which typically is the case for the bride and groom). He’s that person that you want around you on one of the busiest days of your life. Kim was our maître’ d and she guided us through all of the formalities of the wedding – from grand entrances to cake cutting! The wedding day is so high energy that it’s important to have someone guiding you so you don’t miss out on the special moments. Shari, Chef Vaje and Michele were the people we met during our first visit to the Mansion, and each encounter with them was always filled with smiles and laughter. Chef Vaje is absolutely amazing at creating the most delicious meals and Michele was always filled with kind and calming words during one of the busiest times of a girl's life! The service, the food, the ambiance - 100% top notch! Our wedding was better than we could have dreamed because of the Mansion! Thank you so much!!

kly to any question/ email that I had throughout the planning process. Her suggestions and guidance helped put me at ease during planning. I never had to worry about a thing. On the day of, Samantha, Peggy, Rob, and all of the staff helped our day run absolutely perfect. Whether it was helping bustle my dress, making sure we always got a bite to eat or drink while mingling, or passing out tissues to our guests during our first dances.. we can't thank you enough! You truly took care of us and made our day feel so special. And the food is to DIE FOR. The stations at cocktail hour were such a huge hit! We still have family and friends raving about it to this day. Thank you all SO much. Book your wedding here, and you will not regret it!

be so stressful but choosing The Mansion made us so happy and we never doubted our choice. We had Samantha as our wedding coordinator and she always made sure we had everything we needed not just that day but during the year leading up to the big day. She was also great with recommending other vendors for music, photo booth etc. which helped us out greatly! The grounds are gorgeous, newly renovated outside pavilions and ball rooms! The FOOD IS AMAZING! Both my husband and I have big Italian families so food is very important to us, and they killed it! Dan who also helped coordinate our wedding was amazing as well, Jay our maitre d' was awesome, Lorrie was my bridal bestie that day and made sure I had everything I needed! The chefs were awesome as well and really cook up the best food and work with any specific menu you may be looking for. I really can't say enough about this amazing place. I will actually miss this little family at the mansion! They created our dream wedding and we are forever thankful

he food was served hot and was delicious. I would absolutely recommend getting married here!

made the day PERFECT!!!

willing to work with your budget so that you can have the best experience at a price you can afford. We worked with Samantha from planning to wedding day and she was an absolute dream! She took care of everything from set up to break down, my family was so impressed by their service. Also, as a major food lover myself, my now husband and I were in love with the food! Honestly I could go on and on raving about the mansion, but instead I suggest just going and seeing it yourself, you won't be disappointed!

G and EVERYONE was great.

facilities if you are looking to have your service there. Samantha is the best. Ask for her if you go to check it out. She has the patience of a saint!!! We just loved everything about the weddings. I highly recommend having an affair there.

ere so happy. If you want a dream wedding then The Mansion is your place and make sure you get Samantha, Kim and Bob to help law the day go even better. thank you to everyone at The Mansion for helping me have my dream wedding!

and professional and the food is amazing. We were lucky enough to have Samantha help us in planning our day and she is so great at her job. She is very knowledgeable, personable, and an overall great person! The whole process was so easy because of her and we are so grateful she was able to help us with everything. The Mansion definitely gives you the biggest bang for your buck! We would definitely recommend this venue for any occasion!

at her the week before. When the big day came, we made a last minute call to move the wedding inside due to the extreme heat. Not only did they make it happen but it was flawless! The staff made us feel like the world revolved around us the second we got there. They made sure the bridal party had drinks and food any time we needed it. Our guest told us numerous time throughout the night how amazing Peggy and team were. The chef, Vahe, was wonderful, his food was fantastic to say the least, and they were more than accommodating to our guests with dietary restrictions. The rooms (we had the Tiffany room) looked amazing. We had numerous people tell us during the wedding and in the weeks after that it was the best wedding they have ever been to. Thank you for making our dreams come true!

u've done!!!

nd everyone talked about how great the service and food was!!

staff were very attentive to my needs and made sure me and the hubby didn't want for anything. Thank you for everything it was a pleasure working with you!

anner, Samantha is so amazing to work with! She was extremely attentive and made sure every detail was taken care of. She answered our countless emails super fast and was able to answer all of our questions. She always seemed one step ahead of us and really seemed vested in our wedding. The superb planning and detailing by Samantha made our planning process so much easier. During the event, everyone made sure we were taken care of for the entire evening. All of the staff were amazing and the room looked beautiful! We used the Windsor Room. The food was absolutely delicious. We are still getting compliments about all of the food, especially the desserts. Overall, the Mansion is an absolutely beautiful venue for your wedding. We could not have picked a more classy and beautiful place for our special day!

moment we walked through the doors, Samantha Serenkin welcomed us with open arms and really wanted to hear what we were looking for. When we were struggling to choose a date for our wedding, Samantha and her manager, Scott Hoegel, helped put us at ease. Throughout the wedding planning process, I NEVER had a problem with the Mansion. Whenever we had a question, concern, or issue, Samantha was quick to respond and, if needed, come up with a resolution. We had our cocktail hour in the Tiffany Room and our reception in the Versailles Ballroom. Both rooms fit comfortably with 225 guests. The Mansion will do their best to accommodate what you need. One of our questions was with the floor plan for the Versailles: one plan the Mansion had was for the Viennese dessert table to be on one side of the room, and one had the table in the lobby right outside. We asked to do a hybrid of the two plans, and it wasn't even an issue. They also were able to match our primary wedding color of royal blue. Just make sure you get a swatch of your color(s) so they can get the perfect match. We even had uplighting that matched our color. On our wedding day, in addition to Samantha, other people made sure that my husband and I were okay and had everything we needed. Lori Harris was my attendant and if I needed anything, she was right there to help me, whether it was to get something to drink or to bring me back to my bridal room. Sojourn Brownlow, our maitre'd, was also quick to step in if something was needed. They were a great tag team! They did their best to keep me from seeing another wedding that was going on at the same time as ours to try making it our own special day (I'm not that type of person who cared about seeing another bride on my wedding day, but it was nice of them to be considerate as I know other people do make it a big deal). The grounds around the Mansion are beautiful! While the fountain was off on our wedding day, there's so much more to choose from! The primary pictures we took were on the bridge overlooking a pond, their gazebo, and a spiral staircase inside. We were pressed for time due to weather, but there are so many other places you could use for your pictures! The food is absolutely incredible! We ended up with four choices: salmon with teriyaki sauce (my choice), walnut and almond-crusted chicken, chateaubriand (which did cost extra, but was so good!), and a pure vegetarian choice of stuffed shells. My husband and his parents also really wanted a crab cake with their beef, so that's what they got! Children under the age of ten were offered either a smaller portion of the main meals or a serving of chicken fingers and french fries. The Viennese table was just amazing! We had so many choices to choose from, including cannolis, chocolate mousse, and a little shot glass of pumpkin cheesecake mousse to name a few. They have specific wedding cake vendors that were included in our package, and we went with Gallos in Mt. Laurel, NJ. When we were saying good-bye to our guests, so many told us that it was the best wedding they had ever been to, and we have to credit the Mansion with that. My husband and I had a magical day, and I know if you go with the Mansion, you won't regret it!

en at one time to accommodate all the guests (one of my worries for new years eve haha), we had a martini bar that had an Ice Luge that was a HUGE hit. The venue was decorated beautifully for the holidays, so the photo ops were great! The STAFF was amazing. Samantha Serkin was who I dealt with throughout the whole process. She could not have been more helpful. Every question/concern I had was answered of right away and any "idea" I had, she made reality. She was confident and calm which made me trust her and put me at ease. I had not one worry going into my wedding! They put together a 500 balloon drop for midnight. The chef put together an AMAZING menu for dinner... not to mention the dessert table and the crepe station for after dinner. I still can't get over the amount of delicious food options. I didn't even get a chance to taste everything!! Very bummed about that!! I could not have pictured a better wedding than the Mansion provided for me and my husband. I highly recommend this venue- as the staff, food, ambiance, etc could not have been better!! thank you so much for everything!!!!

for every one of their brides and grooms. We had everything in a written contract & then the day off, many things fell through. We were told that during pictures our "bridal attendant" would bring us drinks & hors d'oeuvres while we were getting pictures after the ceremony. I think I only saw him once & that was him bringing me 1 drink as we were walking into the Mansion to walk into our reception. The night before the air conditioning broke- I get that things happen, but they didn't do anything about it until about a half hour before the wedding ended & after my mom & I requested several times for them to open windows & get fans (that they had out but off) going. Our entire cake was cut after I was told I would go home with more than half of it & the only piece I got was a small piece left at our table. An entire portion of desserts was missing. Again, we had literally every one of these details in writing & went out every single detail 1 week prior at our meeting. Again, I understand, things happen. We contacted them & they offered a specific amount for compensation. Then, nothing. My mom showed up one day & they shooed her out promising to call. The last time she called the manager she spoke with said he had our contract & paperwork on his desk & he would go over it then call her back. She called a week later & someone told her our file was sent to storage & they would need to get it. That was 4 months ago. They refuse to return calls or answer emails. After I tried reviewing & commenting on their Facebook, they blocked me from commenting or reviewing. The Mansion is a beautiful venue with excellent food, but they promise things & then don't follow through offer compensation & then give you the run around.

e/ceremony/reception was great. The food was delicious. Our guest commented on your venue as a beautiful venue for a wedding.

Serenkin was very responsive, enthusiastic and helpful. She really made my husband and I feel like valued clients before and after signing our contract, even though we were having a relatively small daytime wedding. We really felt like she went above and beyond the call of duty and was truly a pleasure to work with. The venue was very flexible in creating a proposal that worked for our budget, but still included all of our top "must-haves". We did not hire a wedding planner, but the venue made everything really easy for us. They helped coordinate logistics such as vendor setup and provided additional day-of staff such as a maître d’ and wedding attendant. Coat check, valet parking, and a bridal suite were included for a small amentities fee. For everything that was included, the Mansion was definitely an excellent value. Our wedding ceremony was held outdoors at one of the gazebos, with gorgeous fall colors surrounding us. Cocktail hour was held in the Tiffany Room, with pretty stained glass windows and vaulted ceiling. The reception was in the adjacent Rosecliff Ballroom, which was simply elegant. Throughout the event, the staff were friendly and attentive to our guests. The food was very good and plentiful. The only complaint I heard was that the passed appetizers did not seem to be going around the room very much. Due to the Mansion's professionalism and event planning expertise, my husband and I were really able to remain relaxed throughout the wedding and enjoy ourselves. Everyone, including both sets of parents, was very happy with the wedding!

and it instantly took my breath away! I knew that was the venue of our dreams! We booked our venue 1 year and 9 months out and were able to get so much included for the price we were paying, compared to other venues in the area. We really had such an extravagant wedding! The ballroom is absolutely stunning and breathtaking, especially when it is set up for a wedding! I worked with Samantha and she was the BEST PERSON to work with. She would respond to my emails immediately, and if she was unavailable, my questions would always be answered in a timely matter. I love Samantha, she really is such a sweetheart and so friendly. She genuinely cared about making our day the best day ever for us. The food was incredible, and yes we actually did eat it! Everything was so gorgeous day of. I will truly miss talking to Samantha because she was more like a friend to me, than our wedding planner. My husband agreed that our wedding day literally went Perfect, there was not one thing that we regret, nor anything that went wrong (And if there was, everyone did such a great job of making sure we never found out, so that is another plus in my book). The entire Mansion is stunning, from the grounds outside to the decor inside. I am so in love with our wedding day, we would definitely do it exactly how it was all over again, with the same exact people and the same exact everything. Matt was our bridal attendant and Soujourn was our matire d' and both were excellent and made sure that my husband and I were taken care of the entire night. We even went back the next day to pick up something and everyone was still so sweet to us and you really could tell they put their heart and soul into ensuring each bride and groom have the best day ever! My best advice, once you get to the wedding day, just let it all go! Being such a relaxed bride and groom on our wedding day helped create our most PERFECT day ever! We love the Mansion and we would recommend it to anyone and everyone in the world!

e, helpful and accommodated all of our wishes and requests. When I walked into my reception I was blown away by how well the presentation was. Our Wedding Specialist, Samantha Serenkin could not have been more helpful. She was always looking for ways to help us and improve our reception. I would suggest the mansion for anyone looking for an awesome venue with amazing people!

m and said, "this is it." I was thrilled with every detail, the constant and immediate communication with Samantha S. And the attention my husband and I received on our wedding day. Anything I requested was granted and Samantha had great ideas too! I was blown away looking at pictures of our cocktail hour because I wasn't able to see all of it the day of. The room was gorgeous and each station had decorations corresponding to that part of the world. My husband and I chose food that would represent all corners of the globe and the room was decorated at such but with such elegance. There were extra white flowers, ostrich feathers, shells and starfish on the rum bar and more! It was gorgeous! There was an issue with my seating chart, which was the vendor I used fault, not The Mansion, and Samantha kept me calm and fixed the problem within minutes. People are still talking about the food and the beautiful venue. My husband and I couldn't have loved our wedding more and we owe so much thanks to Samantha, Rob and all the staff of The Mansion!!!

the most professional and accommodating event planner out there! She worked with our budget and answered every single one of my million questions promptly and with a smile! The food is outstanding, and the landscape (as well as the interior) is a gorgeous backdrop for beautiful pictures. I would also like to point out that the staff is amazing - the Maitre D, servers, bartenders and the bridal attendants are super friendly and really made me feel like I was their biggest priority. For such a large venue, I never once saw any trace of another event other than my own. The Mansion is a beautiful venue with a well-managed, wonderful staff. I would highly recommend them to every bride looking for a venue with sophisticated class mixed with a fun, lounge-like feel. A huge THANK YOU to Samantha, from Michelvin! :)

verything to accommodate us as well as make sure our special day was one to never forget. Truly incredible. Highly recommended.

mely fast and always had an out-of-office message if she wasn’t in. I attended school 7 hours away while we were going through the wedding planning process and Samantha was always willing to work with my schedule for our meetings. Our guests could not stop talking about how amazing the venue looked and how great the food was, along with the plentiful food options. Two of my guests were vegan and Samantha worked with me to find a meal choice for them. Overall, I am so glad we had our wedding at the Mansion and so thankful for Samantha, who made the entire wedding planning process so much easier.

helpful. All of our guests had an amazing time. We used EBE to DJ, the combo of EBE and the Mansion was perfection.

with our big, italian family. I couldn't recommend The Mansion enough!!

made sure I was a calm bride as I approached my wedding day. She was able to work with my tight budget and turn it into a fabulous day with plenty of food options. She answers every email in a timely fashion and pretty much becomes your best friend at the end of it all. The Mansion on Main Street’s staff went above and beyond to make sure everything was in order on the big day – they attended to guests, as well as to myself, the groom, and my bridal party. All of the guests agreed that the Mansion on Main Street was an absolutely gorgeous venue and made my wedding that much more special. The food – honest to God – is some the BEST foods I have ever eaten in my life! I would 100% recommend the Mansion on Main Street to host your wedding ceremony and reception…or any event that you may have! Trust me, you won’t regret it! Oh, and if you don’t believe me about their food, just try going to one of their Sunday brunches…lobster bisque…to die for!

y own center pieces and decorations and they had everything set up exactly how I wanted! We loved our experience with The Mansion and would recommend this venue to everyone!

S. She got back to us promptly with answers to our questions. When we learned that our former coordinator didn’t write down any of our arrangements, she did what she could to work with us. Our wedding went smoothly and everyone made sure that we were happy. The food was delicious. The only thing that really was an issue was at the end of the reception. Leading up to the wedding day, we were told that we could leave our items in the coat room and have someone pick it up the next day. At the end of the reception, however, we were told that we could not leave our stuff in the coat room. Luckily, my mom was able to hold onto everything for us. If not we would have had no idea what to do with our stuff since we were leaving for our honeymoon early the next morning and didn’t have our car to store anything in.

ner was initially great. i felt that she really listened to my concerns and was honest with me. I felt that she cared about what it is was that I wanted by saying "We really want to have your wedding here and will do everything we can to accommodate your desires but if we can't give you want you want then you should go to where elsewhere." I felt that that statement she was truly caring about our needs. With that being said that planner actually resigned from her position 2 weeks before my wedding....leaving me some what devasted. however the mansion provided an amazing planner who stepped right in as if she had been with me every step of the way. For the price - we couldn't beat what we were getting. we were getting way more for way less than any other venue. the food and service were amazing at our wedding. the room was beautiful and everything was wonderful! my one complaint about this venue was the fact that there were other weddings there that day. my pictures had to stop due to the other bride being in the area which stopped our photos for a good 20 minutes. apparently we weren't allowed to see each other....this is the one thing i did not like. i felt that i missed out on some photo opportunities because we were stuck waiting.

ould have seen the red flags. Every time I visited something was broken, either the main chandelier or fountain, but for my 100 degree wedding day.... it was the air conditioning. Maintenance is obviously not a priority. Their scheduling of events is completely mismanaged. They do not prepare you for the insanity (of their own making) that will become you on your wedding day. When we arrived, there were other weddings, bat mitzvahs, and so many other events going on.. it was a MAD HOUSE. There was loud dance music playing on every level, we were rushed around by staff and we couldn't even enjoy our first look on the staircase because the loud music and lack of AC. - An event was scheduled in our reception space until ONE HOUR before our ceremony which allowed no time for proper set up. It was utter chaos and set up details were missed. - Our ceremony was delayed by 30 mins because another wedding they had scheduled before ours started late. To schedule 1 hr between ceremonies is just not enough time, and our guests were stuck waiting in a small hot lobby for the other wedding to end. - Our ceremony had decor up from the previous wedding, and none of the staging modifications discussed at our planning meetings and rehearsal. - They ran out of our upgraded booze. - Oh, and did I mention the AC was broken and it was 100 degrees out?! Tons of sweaty guests. It was a logistical nightmare, and fault lies solely on the Mansion. I had all the details perfectly outlined for the venue, but no amount of preparation on my part could have fixed the broken AC, poor event scheduling, and general chaotic mismanagement of the venue. It makes me sad to think back and say "I hated my wedding" and I was completely embarrassed.

nd and I on the day of our wedding, they were constantly making sure we had food/drinks and made sure everything was perfect for us. The cocktail hour in the Crystal Vanderbilt room was perfect. The room is gorgeous, especially at night, and the food was delicious. Our reception in the Versailles ballroom on the third floor was amazing. The room is spectacular and it is so beautiful being on the third floor looking down the spiral staircase. The ambience is exactly what we wanted at our wedding, very classy and beautiful. We were so happy with the food, the packages offered are great, they are reasonably priced and they offer a lot of food which was important to us. The grounds were so beautiful in the background of our pictures and our pictures inside were just as incredible. There are so many great places to get pictures taken. There were other weddings going on but it didn't interfere with our wedding at all. Our guests had a great time and everyone commented on how beautiful and classy our wedding was and how attentive the staff were. I would definitely recommend this venue for your wedding!!

From the first time we came through the doors we were very impressed with the upkeep of the buildings, the grounds, and of course the most professional and accommodating staff anywhere. Samantha serenkin was our wedding coordinator and she is organized beyond organized. Very detail oriented, very approachable and very easy to communicate with. She took over our wedding half way through the planning (which made me, a type a crazy control freak very nervous) but proved to be more in control than even I thought I was. She made every request happen, she responds to email instantly, she was my brain and my memory when I have lost both as the day came closer, and nothing was out of place on the wedding day. The food was incredible even better on the wedding day than the tasting and we didnt think it was possible. The chef really impressed us and made all of our special requests happen without any problems....we had an amazing variety of food at cocktail hour (lamb chops are out of control) and no one left the wedding hungry or thirsty. The salmon and the filet were incredible and the stuffed chicken was unlike anything we ever tried before. Our guests could not stop talking about the incredible desserts either. I could go on forever but I think I have made my point clear...you will not find better food, organization, grounds, upkeep, or price anywhere else!

to ask as many questions as I needed! The night of the wedding we had Lori, our bridal attendant, and Beth, our Maitre'D, by our side not only helping with the photos but to make sure the night ran smooth! Drinks, food, and service were phenomenal! We truly could not have asked for a more perfect and fun night, thank you Mansion staff!!

I didn't have to worry about. I would 100 percent recommend them and definitely use them for future occasions. Everyone is still raving about the food and the mansion to this today!

us food! Liz, our wedding coordinator, was easy to get a hold of, dealt with all of our questions and concerns quickly and efficiently. The day went so smoothly, and the staff really made everyone feel welcome. There was SO much food, and an amazing dessert bar all included. Our guests are still raving about that! Thank you so much for making our day so perfect!

ier, based on an approved vendor list they maintain. The indoor/outdoor reception area was fantastic, the butlered hors d'oeuvres were terrific, and the dinner was incredible. All of our guests were highlighting the quality of the dinner, and the attentiveness of the staff, who came to each of the tables frequently to make sure everything was OK. The dessert offerings were great, which everyone enjoyed. The bridal attendent, Rob, was great. He took my wife and myself immediately upon arrival and showed us the entire reception and dinner set up and got us drinks, making sure we were comfortable and happy. The maitre d', Sojourn, was excellent. She was extremely attentive throughout the evening, making sure we had everything we needed and expected. In summary, the word "perfect" may be an understatement, but it definitely applies with Liz Hoey and the Mansion!!

alled one day to speak with him about something for the wedding and found out he was no longer employed there. However, Terry, the temporary replacement and Scott, the new director of sales were extremely helpful in answering my questions and putting my worries at ease. Terry sat down with us and our families at the tasting and went through every single detail you could imagine to ensure that everything ran smoothly at the wedding. I really appreciated her time and efforts to understand exactly what we envisioned for the day. On the day of, everything was amazing! There were two other weddings there that day, but they didn't really interfere with ours at all. We were able to get ready there very early in the morning and keep all of our stuff safely locked away once the festivities started. They even let my sister-in-laws bring their newborns and keep them in a room with a babysitter for the whole wedding. The pavilion ceremony room and the crystal vanderbilt room are both gorgeous with their huge windows and really make for a nice setting for the ceremony and cocktail hour. All of our guests commented on how great the food was, especially the mashed potato bar! The food was plentiful and delicious. We had a perfect day and are so glad we chose the Mansion as the place for our wedding venue.

nd especially on my wedding day. The service was exceptional and the staff was very professional, all of them. My maitre d' Dawn went out of her way to make sure I was comfortable and happy the entire time. She even helped me fix my dress! She also kept me well-fed when I was too busy taking photos to think about eating food. Speaking of the food, it was amazing and I received so many compliments about the hors d'oeuvres, the desserts and everything else! I highly recommend The Mansion for anyone's wedding venue.

brides! The day was perfect and more than we could imagine. Everything ran exceptionally smooth from the ceremony outside by the gazebo to cocktail hour to the reception..even for cleanup the staff on hand helped and put everything in boxes..even told us we could pick it up the next day if we wanted. The also include the wedding cake from a few cake vendor options into the package which is great because it's one less piece you have to stress about! I could go on and on but The Mansion was top notch and I recommend it to anyone.

(we had our ceremony, cocktail hour and reception at the Mansion) and there wasn't too much confusion. Below are some of the details in terms of gripes & praise: Gripes: Initially, our wedding was being handled by a fellow named Jeff Sands. Working with him until about 3 months before our wedding, he was extremely hard to get ahold of, promised us the world to get us to sign up, then changed his tune later, and usually didn't really get back to us unless he needed money from us. Working with him was extremely frustrating and caused a lot of unneeded stress.. However, he apparently was terminated. Our next POC was Mrs. Terry Hall who you will read about in the praise section. I will say for Mr. sands, he did give us some discounts at the insistence of my wife. As advice I'd say: don't be afraid to negotiate the price and make sure you get every promise in writing with a signature. About a year before our wedding, we picked a room for our cocktails and reception. We learned this room would be hot in early June. We asked the Mansion to make sure the room (Crystal Vanderbilt) would be comfortable for our event. However, despite one year of notice, the air-conditioning was turned on only a few hours before our event and the room became uncomfortable to the point where everybody left our dance floor and escaped to the cooler cocktail area. This put a damper on the partying at our event. That is probably our biggest gripe. We had a discount voucher for our rehearsal dinner that was not honored. Granted we did get lots of other price breaks, just make sure you ask early if you have some kind of promotional deal to make sure they will honor it. The menu seemed to change along with prices during the planning for our wedding. That got a little confusing at times. Praise: After our misadventures with Jeff Sands, we were assigned Mrs. Terry Hall to work with us on our event. Working with her was spectacular. Although being busy with many other events, she made maximum effort to be available to us either by email, phone, or in person to answer our questions. Also, she honored all the promises given to us by our previous POC (even though not all of it was in the contract...). She was very detail oriented and took care to make sure everything was nailed down for our event. By the day of the event, I and my wife only had to worry about not tripping walking down the aisle... The room was beautiful and all of the vendors were integrated seamlessly. Also, Mrs. Hall went above and beyond the call of duty to work with a Chinese restaurant in Philadelphia to help bring them in as a caterer at our event. Working with her helped us alleviate of the stress we had encountered before. The guests at our event were very impressed by the food. The fine folks at the Mansion get the credit for this. Our bridal attendant Brad was great. My wife had plenty of requests for him and he handled them gracefully. The room was decorated beautifully and everything was ready on time for our event. The folks at the Mansion made it look easy.

rry and she as outstanding. She worked with me on the room layout, the food and all the details. I had butlered appetizers and 4 stations for dinner. My guests could not stop talking about how excellent the food was. My maitre d BethAnne kept everything running smoothly and I cannot say enough about my attendant Rob. I would definitely go back to the Mansion for another event. The pricing is very reasonable considering everything you get!

ding planner and he was fabulous. My wedding took 2 years to plan and he stayed true to his word and my wedding was absolutely beautiful! Great food, great service, and the ballrooms and ceremony spaces were beautiful!

They had better food and service and I think I got a MUCH better deal for my money! There was so much more included in the total per head than at my previous location/caterer. Originally I was trying to find a new place to hold the ceremony because I was "locked in" at my previous venue for the reception, but every venue I contacted would not do a ceremony only or they charged an outrageous fee I wasn't paying previously (our ceremony was going to be held at the caterer's site, but they overbooked after I had a signed contract with them for well over a year). Once I realized it was going to be nearly impossible to find a place I liked and would do a ceremony only, I knew I had to move everything. Jeff Sands was fantastic from the very beginning. He squeezed me in right away for a meeting/tour because they were almost booked for my wedding day. He was very easy to talk to and understood my situation and budget. The package options are not rigid and he easily took things away we didn't need. During the planning process, he was always very quick to respond to my hundreds of questions. On the wedding day the entire staff was very friendly and helpful and bent over backwards for us and the guests! There were several miscommunications during the day, but we worked through them and in the end they were small things that didn't matter much anyway - I don't think any of the guests knew about them anyway because they said everything seemed so organized and perfect. I know my family and guests were all thrilled with the staff and food there! A lot of the things I thought I was going to have to handle myself The Mansion staff took care of too! So while having to change my venue unexpectedly was stressful and frustrating, it was a blessing in disguise because I think The Mansion staff are much more professional and knowledgeable and I believe I had a much better experience than I would have had at the previous venue. My only regret is not having gone to The Mansion first!

and how good the food was.

r beautiful (yet large) space. Jeff was awesome to work with! In order to use their beautiful outdoor location, I had to hold either my rehearsal dinner or Sunday brunch there. I chose rehearsal dinner. The best thing about them is that while their outdoor ceremony location is STUNNING - all white gazebo, white chairs, beautiful flowers, you also get a built in indoor option in their all glass pavilion. I could not have found a better outdoor ceremony option and rain option. My rehearsal dinner was great! Everyone I worked with on the day of was very accommodating. They definitely know what they are doing and you can trust that your guests and wedding party will be well taken care of. Thank you!

e reception. I would highly recommend working with Jeff , he did everything we asked him to do and more! The food was fantastic, not one person complained. Everyone could not stop raving about how amazing the service was. We also had Bon and sojourn as our maitre d and they were fantastic! They were at our sides throughout the night and made sure everything ran smoothly.

ahead. I would recommend this venue in a heartbeat. The food was mouth watering and they made sure we had exactly what we wanted in the bar all night long. Samantha and my "day of coordinator" worked very well together and I'm so happy we made the right choice in our overall wedding team. Thanks again to The Staff @ The Mansion and see you soon for brunch!

dant was fantastic! She was there by our side from the minute we walked in to the second we walked out. I couldn't have asked for a better day. The food was delicious, and was presented beautifully. The bartenders were so efficient and friendly. Our pictures even came back beautifully because of all of the amazing background the mansion had to offer (the staircase, the stained glass windows, the willow tree, etc). We are so glad we chose The Mansion on Main Street to have our ceremony and reception at. It was such a wonderful day and I wouldn't have changed a thing. I would absolutely recommend this venue to all future brides and grooms.

e Mansion on Main Street!

ing was picture perfect. Our matre ds were Rob and Sojourn. I don't even have the words to describe how caring and helpful they were. Whenever you turned around, one of them was right there. My inner bridezilla was tamed by the fact that Rob and Sojourn are absolutely the most professional and organized wedding coordinators I could have had on my BIG day!

had. The Mansion was very easy to work with. From tasting the food to picking the linens, it was very unstressful. I do not have one bad thing to say about it. I loved every moment of my wedding day and without The Mansion I do not think it would have been as perfect as it was. I would recommend anyone to at least go and look at their venue. It has breathtaking views and they offer an indoor and outdoor area to get married in. We were going to do outdoor, but as soon as we saw the indoor are, we fell in love and knew we had to get married there. The food was absolutely amazing. All of my wedding guests have commented on the food to me and I did not hear one bad review. From start to finish I enjoyed my whole experience with The Mansion.

ng to emails. My main complaint is that it is indeed a wedding factory and they do so many events and weddings every day that it was a little overwhelming the day of the event. We knew there was at least one wedding earlier that day but we did not know that they would also be using the same ceremony space and that there were in fact 3 weddings all using the ceremony space over the course of 2 hours. While the Mansion staff were all friendly and helpful, it was very overwhelming to show up to take pictures and have several other large events going on and people everywhere. Not to mention that they left flowers in the the ceremony space from a previous wedding that were not my flowers. But the food was great and my guests enjoyed themselves overall. Plus they threw in a free ice cream bar. Rob was my attendant that day and he was amazing! So overall, if you are willing to put up with some chaos and other weddings going on, it was a great deal for a bigger wedding.

ng was set up just as I had asked. And the food..amazing! I did not have to worry about a thing that day. I would definitly recommend them to anyone

g our many questions and concerns. Everything was perfect. We were in the Windsor Grand room, so we had access to the garden room and the outside patio and grounds which was really nice. The place is beautiful, the food was amazing, And the staff is great. We were VERY pleased.

. Service at The Mansion is impeccable. Guests are still raving about the accommodating and personable table waiters, and our bridal consultant was our lifeline on our wedding day. 2) Attention to detail. I was worried that all of my DIY madness (table numbers, homemade favors, bathroom baskets, signage, etc...you know the drill) would be a lot for Jeff and the maitre'd Kim to deal with, but no one even batted an eye. They have so much experience hosting weddings -- nothing will trip them up! They set everything up exactly to my specifications and absolutely nothing got left behind on the day of. 3) Flexibility. The Mansion will accommodate any request. Want to write the herald trumpeter out of your contract to save some money? Not a problem. Want the favors to be handed out to the guests individually by an attendant at the end of the night? Not a problem. They will bend over backwards to meet your needs. 4) Value. You get so much for your money. Towards the end of our planning process, Jeff threw even more into our package, including a separate floor for cocktails, extra butlered hors d'oeuvres, and the potato parfait station (don't skip this, by the way, it turned out to be a huge hit!) SJ Brides -- definitely don't overlook The Mansion in your venue search!

very helpful. However, my wedding specialist was not on point and they act like it is your fault you need information in order to complete the process. My Maitre D' had a serious attitude and should be fired. Things were missing when I went to pick up my centerpieces and florist vases the following day. The day of feels very unorganized and I felt like I wasn't kept informed of what was going on. Their was no one outside to direct guests that did not use valet parking. My ceremony start time was pushed back and no one bothered to tell me prior, oh and I was ready, sitting and waiting! I would think long and hard before making a deposit here. I would only use them for a small event and only if I was working with the manager and not is other supposedly in the know specialist.

staff is OUTSTANDING! Their expertise is VALUABLE, professionalism is IMMEASURABLE and their willingness to make your day an everlasting memory is PRICELESS. I own my own event planning company and was my own wedding planner. There are important things that need to take place in order to make wedding day memorable, the Mansion made sure each item was individually addressed. You only get one time to make a good first impression and the Mansion did just that! Samantha, Joe, Rob, Bonnie and Sojourn are and were the BEST! They made sure both my husband and I were taken care of and happy at all times. Samantha & Joe went over and beyond for us. We experienced some financial hardships along the way, however Samantha & Joe still ensured we got everything we asked for and wanted plus more. I had the entire property to me that day, so my girls and I were able to utilize one of the rooms for hair and makeup, all the bridal salons were open for my use and the guys had an entire room for them as well. Hint: get married during off peak season and on a Friday! On my actual wedding day Rob was by my side the ENTIRE time and when he wasn’t with me he was catering to my husband and his wolf pack. Sojourn assisted with my rehearsal, ceremony setup and reception setup and anything else I needed from her. Bonnie made sure all my I’s were dotted and T’s were crossed. She didn’t miss one dot or cross. The food and service was impeccable. No one guest complained about the food presentation or taste, only the highest compliments were given. I can not say thank you enough to entire Mansion staff! If I can get any bit of advice to the brides to be to ensure you get the best out of your day. Prepare and plan accordingly, create checklist for everyone, ensure everyone is on board with your expectations, expect things to go wrong, but most of all enjoy your day! Because I had all these things in place, I had the BEST wedding experience ever, WITHOUT any disruptions or mishaps and this all happened with the help of the Mansion!

. It was professional, and didnt taste like regular catering hall food. It was served hot and the portions were just right.I can't thank Jeff Sand's our coordinator enough for everything he did for us. I am so happy I chose The Mansion from the grounds to the food to the staff ( Sojurn and Bob) evrything was perfect!

f everything ran smoothly and the staff was always there to help. The only downfall was that there were multiple events and another wedding right next door to ours, but it didn't conflict much. I would recommend The Mansion to any bride and groom.

ut our wedding. He made me feel as though I was an extreme annoyance whenever I would make contact with him. His emails and phone correspondence were unprofessional and he rarely answered the questions at hand. He promised things by word of mouth and then retracted them because he “never wrote it down.” (My mom and I learned this early on and began writing EVERYTHING down.) I understand that The Mansion does weddings all the time, but this was the first wedding for my family to plan and we did not know what we were doing. Jeff assuring us that, “It’ll be fine” when he refused to directly answer any of my questions really did not ease my stress. The day of the wedding, Jeff was extremely rude to my photographers who had questions for him on where they were allowed to go to shoot and he was also rude and unhelpful with my aunt who needed to decorate for our ceremony. Other than that, the site is beautiful and the food is very good. But if I had to do it over again, I would not have held my wedding there.

a fabulous job setting everything up - you get nervous - just dropping off everything in boxes etc. but they made sure it came together really nicely. We had very unique place card holders and favors -- they made sure that these were presented in a really elegant way.