The Maples requires that you must purchase wine from their sister company at your expense. This, yet minor, was the first red flag. Our original scheduled wedding date was June 2020. The Maples was not informative or accommodating at this time and defaulted to use the County as a scapegoat. Eventually, we were given the decision to keep our date with the hopes that COVID restrictions would be lifted by then, or reschedule to a later time. We were forced to make this decision 30 days prior to our scheduled event. Our hope fell short as time passed and eventually rescheduled to a later 2020 date. With our hopes renewed, they quickly fell again as we found ourselves in the same exact position.
Third time is the charm, so we decided to reschedule again but this is when business started to turn shady. Keep in mind, the maples have had our full payment and deposit for almost a full year. We were only given options to reschedule for March or April of 2021. Originally, we paid extra for a Saturday date, but were not given that luxury this time, nor compensated financially. In addition, we had rented out cottages on the property for some of our guests that were attending from out of town. The Maples took it upon themselves to remove that option for clients and decided to rent out these cottages to full-time tenants. Luckily, we were able to receive financial compensation for this. We were also notified that this was the last opportunity we had to reschedule our date for free, and each additional reschedule would cost an additional $4000. We decided to settle on a date in April 2021, but were presented with a new contract that had different legal verbiage in it in comparison to the original contract, none of which was brought to our attention by The Maples. We refused to sign this new contract and demanded we kept the verbiage from our original. Fast forward to January 2021, with the current restrictions still in place, we were given the option to significantly reduce our guest count, have a ceremony, first dance, and take-home dessert for our guests, and that was it. This is not the wedding we dreamed of, nor was it anything close to the original services we were guaranteed when we originally planned our wedding with The Maples. We had no choice but to cancel.
We notified The Maples of our intent to cancel and told us that we would only receive half of our money back. No services were provided to us as stated from our original contract. After attempting to receive our deposit back, our conversations transitioned to Grant Guerrieri, who apparently serves as the Manager of the venue and also the Senior Project Manager for construction company Clark Pacific. Grant threatened us and stated that seeking legal counsel and action would not be in our favor and would result in us paying their legal fees and additional costs. We tried to seek advice from other couples with the same predicament as us. We learned that some couples were unable to discuss their experience or outcome due to a non-disclosure. Why would a wedding venue require an NDA? Something here seems fishy. I don’t think the Maples have suffered financially from the pandemic whatsoever, considering they just built a new venue, the Hidden Grove, down the road. They’re doing just fine; don’t fall into their pity trap. So here we are, thousands of dollars wasted with no venue. What was supposed to be one of the happiest moments of our life has turned into one of the worst, thanks Maples!