Personally, I wouldn't recommend The Milestone, based on my experience on my wedding day and how my guests were treated. Now that I have gotten my deposit back, I will explain why.
PROS:
The venue is pretty and spacious - The catering food w...as great - There are a lot of different ways you can utilize the space - The location, being off the highway makes it a quiet place to get married!
My Experience:
The coordinators, on my wedding day, repeatedly said they were only there to help me "stay on time" and not to ensure my decorations were all set. - My friends, photographer, and 1 of my makeup people went and made sure things were set up.
We didn't stay on time, nobody came and got me for my first look or help "coordinate" that, even though that was on the timeline.
Because we didn't stay on time, I didn't get ANY pictures on the Balcony OR with my wedding party BEFORE our wedding! (This is EXTREMELY annoying).
The coordinators were not very helpful!
About 30 minutes before I walked down the aisle (we were already 15 minutes last in starting), they said the outside speakers were not working and we're trying to convince my singer, that I paid to sing to stand inside and sing. They didn't ask me; they made this decision. Once my best friend told me what was happening, I had to walk over and tell them to allow my singer to sing outside. (if you read the reviews, you will see the sound system isn't a new problem. I, unfortunately, didn't read the reviews beforehand).
We were not asked about any dietary restrictions. My husband is actually vegan but was given a cold plate of food, with meat and things that he couldn't eat.
If you decided to Book things to do -
Watch your fee list. Know how much a bar on the balcony is, know how much linens are (and what they look like), how much it will cost per hour to extend your time.
Know that the time that you rent for them INCLUDES the last hour being used to clean up for the venue.
In your "pre-wedding meeting," have pictures of how the wedding should look and where places should go.
Hire your own day of planner so that your friends and family do not have to help you set up. OR prepare your friends and family to help you set up.
LOOK at the coordinator list BEFORE your wedding day, so you know what they are supposed to do.
If you have OCD, like me, ensure that you have pictures of your decor and your timeline, so everyone else is away of what is to be expected. (having your own day of planner can also help with this).
Think twice before deciding on the Milestone and ask questions through email, so you have it documented on your wedding day. Lastly, take some time to go through the reviews on here and look at how they respond OR choose not to respond to the other people who have left negative reviews. That is a great insight into how they view customer service.
The great thing for me is the only guest that knew about any of this and complained to me was only a handful. BUT for the money you will spend here and for the memories of your wedding day, having people the coordinators have awful customer service is the LAST thing you will want to deal with on your wedding day!