From the time we booked in summer 2019, we loved the customer service, and personal touches the venue can add to your wedding day. We truly learned how above, and beyond this company goes once we entered the pandemic, and we decided to postpon...e our wedding from our original date to late January of 2022. While this experience of postponing was challenging, and emotionally difficult, The Mill and our coordinators, Ashley and Jackie, were empathic, and professional as we moved our wedding date. Throughout the planning process, with some fear of possible increasing COVID restrictions during Fall/Winter of 2021/2022, Jackie was open, and honest when we asked some difficult questions. We really appreciated her transparency, and honesty. To top off our eventful wedding planning process, the night before our wedding we had a major nor’easter that brought us well over a foot of snow. Stressed with other aspects of the wedding, like making sure all our vendors were able to make it the following day, we had trusted The Mill without any worry that their venue would be open and ready-to-go for us. By the next day, the grounds of The Mill looked beautiful, and snowy. All our guests arrived safe, and were astonished by the views. Our cocktail hour was outstanding, with so many food options that all our guests were highly satisfied with. Our guests continue to talk about how great all the food was from cocktail hour to dessert! My husband, and I had a private cocktail hour in the bridal suite where our food was brought to us to enjoy. This was one of my favorite moments of the day, because it caused us to slow down, and truly enjoy some time alone (which we definitely did, as we enjoyed the food and our signature drinks). Our bridal attendant, Heidi, was so helpful from bustling my dress perfectly, to always making sure myself, my husband, and our families had exactly what they needed throughout the night. She was kind, helpful, and professional! She even packed up the cocktail hour food, our dinners, and desserts that we didn’t have time to eat for us to enjoy the next day! Our Maitre D, Richard, was fantastic since day one when we met him during our tasting. He set up the decor perfectly, and understood our vision very well. He also kept the night moving steadily and smoothly. He organized our bridal party quickly for the reception entrances. Throughout the night, he worked in the background to make sure everything went perfectly for us, which definitely did not go unnoticed by my husband, and I. Richard’s humor, kindness, and professionalism made him the perfect Maitre D for our wedding reception. We appreciate him so much and cannot say enough great things about him! Overall, both myself and my husband, cannot say enough about how much we enjoyed our experience working with The Mill, and all the staff members! We will recommend this venue to any couple who is looking for a great, friendly, and professional team; a fantastic range of food cuisines that tasted amazing (thank you Chef Hassan!); and an overall enchanting wedding reception that you and your guests will never forget. We cannot wait to visit again during an alumni event, so we can relive our best day ever, and catch-up with the people that we have grown close with throughout the past few years of wedding planning. Thank you so much for giving us the best wedding ever and a day we will never forget!