TERRIBLE. Total amateurs from start to finish
Do yourself a HUGE favor and hire someone else!! When we booked Music Caterer at the Wedding show we were promised professional DJs.. at our wedding we had two total amateurs. A preloaded playlist ...would have been better
The guys were rookies from the very start of the day. At the ceremony, the bridal party processional song was started before we were even in the ballroom and lined up, the song ended as I was half way down the aisle(this song was definitely long enough for the girls to get down the short aisle).
For dinner, we compiled a long list of songs and only heard 3 from the list...the rest of the songs were not guest requests as all the guests were seated and not anywhere near the DJ.
As far as the dance goes, I have no idea what they were doing. To kick off the dance portion of the night, they called us by the WRONG NAME when introducing us during our first dance...our last name is 5 letters long and extremely easy to pronounce.
We were about 8 songs into the night and I had only heard 2 of the songs from our list. I approached them and asked if they indeed had the request list, they said "yes," I then asked why the majority of the songs played were not from the list and they said "well, we have to play songs that the older people will dance to." I asked them to get back to the list, which they did for about 45 minutes. I re-approached them and told them thank you and that they were doing a good job. This was apparently a mistake because then they went completely rogue again. My husband then approached them and asked them to get back to the list and to also turn the lights down because they had the lighting turned way up like it was a church dance or something. They turned the lights down and played a few of our songs before going back to doing their own thing again. That's when I just gave up on having good music for the night and turned my focus back to guests. My husband approached them again later in the night requesting that they turn the volume down because the long string of obnoxious 90's club music was just way too loud to tolerate and had driven many of our guests into Thornberry's separated bar area.
The whole music aspect of the day was very disappointing. We were so excited to have Music Caterer providing our music because we had a great experience when meeting with the rep at the GB wedding show. When talking with the rep at the show, my first question was "are you one of those DJs that insists on choosing all the music or can we give you a list of the songs that we would like played?" The response was "yes, you can definitely give us a list and choose all the music, lots of couples do that." That was my deal breaker question, so we booked with confidence that those words would be honored. During our wedding planning months, we I spent an extensive amount of time collecting requests from guests and selecting our personal favorites. I had 3 complete lists, one for the ceremony, dinner, and reception....and they were completely ignored. I just do not understand how this could happen....we kindly asked several times for our wishes to be honored and they just continued doing their own thing. The whole experience was very disappointing and felt super rude.
I wrote several emails to the manager and called him several times but he was "too busy coaching sports" to ever contact me back to address the situation. He already had our money, so what would he care, right??