The Odyssey Restaurant & Special Events Center

you Melissa.

ent a couple of emails, called and left messages a couple of times with no response. I don't know why, but I decided to give them one last shot and called on Wednesday. I was finally able to speak to Michelle from the catering department and she assured me that after she got out of a meeting, she would send me the wedding packages. Well it's Friday now, and I have yet to receive a phone call or email with any wedding information. I'm so glad that I'm getting a taste of how their follow up is NOW, instead of finding out after I had signed a contract with this restaurant. The lack of communication and response is unacceptable. As a bride who was just looking for information and possibly considering having my wedding there, you would think they would pay a little more attention to possible customers who are spending THOUSANDS AND THOUSANDS OF DOLLARS to hold an event at this establishment! Brides beware, if you're looking for a venue and you want someone responsible who actually follows up with your emails and phone calls....The Odyssey restaurant is not the place!! Thank goodneas I found out now and not when it would have been too late!!!

she held our hand through the reception process. She was a huge blessing to us--helped us plan the perfect night and kept us within our budget! Definitley consider the Odyssey for your venue and be sure to make your appointment with Meredith!!

be able to book both the Apollo east & west rooms. If you don't reach the minimum, you can only have either the east or west room or a different room. Before we booked Odyssey for our wedding, we attended their food tasting/expo. The food tasting event is for those who booked their event at the Odyssey. They serve the food buffet style (appetizers, salads, entree's) and event vendors also participate in the expo ( cake bakery, dj, florist, photographer, videographer). After the going to the expo we finally booked Odyssey. Susie (she used to be Odyssey's restaurant director) was very friendly. She was one of the reason why we booked this place. Since they do not serve Filet Mignon at the Expo/Food tasting, Susie suggested that we have a personal food tasting. When we had our food tasting we requested a different sauce for the steak and different accompaniments for the chicken and steak, the chef was very accommodating. We attended another food tasting expo to be able to choose our appetizers. A month before the wedding, Susie stopped answering our e-mails. I got a little worried that our Event manager is no longer with Odyssey and some of the details were missed (unlimited soda and 2 bars). In the end everything worked out and Meredith, the new Event manager handling our event was nice. She even sent us a thank you card a few weeks after the wedding. The restaurant manager on the day of our wedding did a great job! WE were taking pictures outside and they gave us drinks. They also came to our table so often asking if we need something or we want a drink. There were appetizers waiting for us at our table when we arrived at the reception. The reception was amazing and the view is breath taking. The guests loved the place. I loved that we have a really big dance floor. The food was hit and miss. Some guests loved their food and some said it's just ok. Me and my husband loved our food my only concern was I ordered a rice pilaf and not basmati rice to go with my Chicken Scalloppini. One of our guests mentioned that she loved the basmati rice and it goes well with the Chicken Scalloppini. I personally love the Portabello mushroom ravioli. We asked for a side of the ravioli and they gave us a plate of ravioli. We also requested a passed hors d'oeuvres but they serve it buffet style. Overall I had a great wedding experience.

er family members' events. Apparently they have changed management and everything is not as great as it was before. In the past we had always dealt with Estella Segura, a great catering manager that always took care of us. This time we dealt with a Barbara, and although at first she was friendly, she was so rude because of some complications that we had to be handed off to the Catering Director for the remainder of the details. We happened to miss the tasting event and we were never rescheduled- we never got to try the food before the actual wedding! Because of the big down payment I had made I did not change the venue. More problems occurred the day of the wedding, though I didnt find out til the end. They were trying to charge for things that were included or not even offering them at all to our guests. The only reason I gave this 3 stars is because of the location, the GREAT service that day by all the staff to my guests, my husband and myself. Everything just seems kind of a mess now that the management changed. They claim better efficiency and service, but I highly disagree and think that for the much higher prices they've imposed they need to go back to the great service of the past.

organized. The planning process was more than frustrating. The servers at our wedding, however were amazing! They were very helpful and seemed happy to be there. The food was great too! The night was a huge success.