The good: The food was exceptional. We received a lot of compliments about how tasty it was, and the presentation (especially of the dessert bar) was great. We had Masterson's also... take care of renting chairs/tents/etc, and that was extremely nice. When a problem arose on the day before, Masterson's and my coordinator took care of it immediately, which I appreciated so much. Everyone I dealt with in the office was nice and honest and committed to providing good service. Service during dinner was good, too (i.e. when I needed a refill, it was taken care of easily/quickly).
The bad: While the on-site "Captain" was excellent, other staff members were less than pleasant. On a couple of different occasions while guests were present, one staff member yelled obscenities across the yard. This same staff member also spent a LOT of time in our photo booth, which we all found to be a little disrespectful/unprofessional. It was not just the one member who spent time in the photo booth either. Lastly, the staff members wrapped up the rest of the food for themselves without even asking us (the bride/groom) if we wanted any wrapped up. I didn't get to really eat, and so it would have been nice to have a little something for later that night after the wedding. But unfortunately, I was never asked about this, and there was no food left over because it had all been wrapped up to go.
Overall: I think the price was fair, the food was excellent, but the service and professionalism of the on-site staff members could have been better.