The quality of service from the food offered, cocktails, Alex F (wedding planner, Jose ( director of sales), David & Daniel (maître D), wait staff and bridal attendants ( Breanna and Ashley) provided the upmost professional and attentive servic...e when planning our wedding and the day of our wedding. The team was very responsive and efficient when taking calls and answering our questions.
We had our wedding at the Palace this past November and although we had to cut our guest list basically in half, we had the most perfect day. During the planning process, the Palace was so accommodating and flexible. Our wedding planner Alex F and the director of catering Jose were the people we planned most of our wedding through. They were always readily available for answer questions and talk about the next steps in regards to our wedding. They always emailed or called us back super fast. This team is very dependable and understanding.
They will work with you to get anything you want or need for your wedding day. The Palace takes care of any concerns and lets you just enjoy your way as a bride and groom.
My mom, sister, bridesmaids, and in laws were obsessed with the bridal suite. It was perfect, clean, and spacious. That should be a selling point for you guys, I have been in 7 weddings prior to my own and nothing measured up to the Palace's bridal suite. My husband also was able to arrive at the venue early and get ready with his groomsmen which he really appreciated. Usually there are not any designated areas for the groom and friends to get ready at venues.
The food was outstanding. Our cocktails, cocktail hour, dinner, and dessert was all served because of COVID-19 restrictions but the feedback from our guests was that they all enjoyed being served so much better. The food was outstanding!! SO good; everyone was raving about the delicious entrees and the cookies they got to take home at the end of the night. The servers apparently took very good care of their tables as our guests told me how attentive everyone was.
The grounds are so well kept, we took the most amazing pictures during daylight hours with the flowers in the background and at the with the Palace lit up as the backdrop. There is so much space in the east ballroom, our guests were very well spread out and all felt comfortable attending our wedding.
Our maître d David ran the show completely the day of our wedding, we were so happy to have him by our side. He had so much patience and guided us every step of the way, from organizing all our pictures, making sure our champagne glasses were put out for our toast and packed back up, to making sure the day ran smoothly for the bridal party, coordinating the cake cutting, and making sure the ceremony was flawless. I appreciated that he took control and ran the ceremony rehearsal for us, that was a big help!!
The bride and groom have bridal attendants assigned to them for the day, I had Ashley and Breanna who were so attentive and helped us and our family out through out the day. Ashley had to sew one of the groomen's pants the ripped. She greeted us with cocktails the second we walked down the aisle after our wedding ceremony which really stuck out in my our mind as a great detail.
I cannot say thank you enough to everyone. Once the world gets back to better times, have your wedding here!! You, your family, friends, and vendors will have an amazing time and the most perfect wedding day.