The Palisadium

re's now way a place with this kind of view, that looks this fancy has our date available. It was a miracle, because they had a last minute opening. That's where our hero of the story comes in to play. Enter Monika. From the first phone call and in person meeting, we knew Palisadium was the venue we were going to book. Yes it had a beautiful view of the water, the GW Bridge, and NYC, along with the modern feel inside that we were looking for, but more so, the Palisadium had Monika. Sometimes when you know, you know...she got us from the word go. She knew exactly what we were dealing with, what we were looking for and along the entire way she simply said, "don't worry, I got this, stop stressing." Any and everything we asked for she made it happen. Every question leading up to our May 1st wedding was answered confidently and with reassurance. We had a handful of in person visits, spoke on the phone constantly, and she was always transparent with us. As I sit here and remember the day of our wedding I simply couldn't imagine it being more perfect. From there not being a cloud in the sky, to the tent and chairs being placed so beautifully. Everything we dropped off the day prior to be set up was in place perfectly. Our small 61 person intimate wedding was made to feel grandiose as if there were 400 guests. Tables spaced out in a calculated manner. Everything was thought of to make an otherwise stressful situation and day, feel magical. Thank you to Pedro who worked his tail off to get our ceremony space set up even through tough morning winds, he was an absolute champ. Major shout out to Arjola who was Monika's right hand woman and helped execute our wedding to perfection. But our wedding turned into a lifetime memory because of Monika. It started as a meeting with a banquet manager, and it ended with hugs and plans for drinks. Monika is now family. The Palisadium is now forever a landmark in our love story. The staff were tremendous, the food was raved about and there wasn't an empty glass all night. I can't recommend this venue enough for the wedding of a lifetime. You get to work with honest and caring people who are there to make sure your day is one worth remembering. Thank you to the entire staff at The Palisadium for making our dream wedding come true. You are all family now! MONIKA - WE LOVE YOU!!!!!!!!!!

xplain everything to us. Whenever we met, I always had a list of questions for Monika. She was very patient and gladly answered all of them effortlessly. I always felt better and more prepared after speaking to her. Monika is a professional who puts her heart and soul into her work. She also made our lives much easier by making a number of recommendations for other vendors that we would need. They all worked out perfectly for us. Our wedding day was flawless! We could not have asked for anything better. It was more than a dream come true. Monika and her assistant, Adela were with us every step of the way. They provided the guidance and support that we needed. We received so many compliments from our guests afterwards about the venue, breathtaking views of NYC, organization, food (so much food with a variety to suit all tastes). The Palisadium staff were excellent and made sure our guests were well taken care of. You cannot go wrong by choosing the Palisadium as the venue for your wedding. You will get everything you dreamed of and much more! We put our full trust in Monika, Adela and the Palisadium team and we were not at all disappointed. If you are looking to plan an event that will be professionally handled and stress free, then Monika and the Palisadium are definitely for you! Monika and Adela are our new best friends and very much a part of our family now. We would not hesitate to hold another event at the Palisadium.

ing from planning our event, answering all questions, discussing wedding vendors and the actual coordination on the day of the wedding. Hands down, Monika exceeded our expectations! Everything went so smooth. The venue is breathtaking. Our guests said it was the best wedding food they ever had. The night started and ended perfectly, we are beyond happy with our experience. Staff at the Palisadium was so very nice and polite.

ipping me." Now, in their defense, I can imagine how important tips are. There should be a Venmo account set up for them, because many people no longer carry cash in a post-covid world. But the incredibly rude comments and statements from the bartenders when we would ask for anything such as a simple glass of wine. It was uncalled for, and really kept me from going up to the bar again. This experience completely soured the name Palisadium in my mind.

anager, Monika, asking for a deposit refund because the quarantine prohibited us from having the party. In the contract we signed it states all customer deposits will be refunded if government restrictions prohibit the services to be rendered. Monika replied and lied stating we could not get our deposit back despite the legal contract stating they are required to return the money. The owner refused to provide her name and also told me "too bad". I've never experienced such unprofessionalism. We have been going back and forth ever since and now having to take legal action. I would STAY FAR AWAY from this venue if I were you. They are liars, scammers, and thieves.

ny questions and was always quick to offer help. The day of the wedding, both Monika and Kevin were amazing. I have had so many compliments from guests on the amazing food and service. Even the drinks were amazing (I actually heard that the drinks were too strong, which is unheard of for a banquet hall). Everything I tasted was amazing, and I’ve never seen such a line form so quickly for the amazing dessert table! Book your wedding here, you won’t be disappointed.

THE OWNER IS GARBAGE- SCAMMER AND DOES NOT TREAT PEOPLE RIGHT! >>>The food was sparse and not what we paid for. While our wedding coordinator, Erika, was amazing, it was obvious that her hands were tied when trying to figure out how to do anything out of the box at all. We ended up having our wedding there because the view is nice, they have kosher food, and Erika was beyond helpful. But the quality is just bad in every other way. The owner, Sheila, is not into customer service. They kept the top of our cake until we got back from our honeymoon, but then the freezer "broke". Erika ordered us another tier and again, something went wrong and it went bad. ok. then there was the custom cake topper that the workers threw away. Erika tried to make it up to us by getting the money ($25) from the boss to re-order it for us, but the owner refused. Then she was fired a few days later. She was so nice that she actually offered to pay out of her own pocket in the end. but of course we refused because the venue should pay, not her. a few weeks later i went over to pick up a box of our vases that had been left there. I spoke to Sheila and at first she picked up another random cake topper she saw on a random desk and said for me to take it. when i told her ours was custom and that Erika had said they were responsible and would pay us to have another one made, she argued non-stop with me. she said i wasn't telling the truth. that she had no proof, when i offered to show her the emails, she refused to look at them. I calmly explained that it was around $25 and she could just pay me and it would be done. She basically told me she needed to talk to the manager, and check her emails. that she would call me the next day. the other employees there were mortified and even walked me out to help me with the box and agreed that she was very rude.I never heard from her again. We paid $20,000 to her and she basically called me a liar and tried every excuse in the book to not give me the $25 to make me happy. Had i met with her before Erika, i never would have booked my wedding there. It's not worth it. I explained that i would be leaving reviews with the truth all over social media because I didn't want anyone else to be treated this way. She threatened to call the police on me for harassment! This place is not worth the hassle! Do yourself a favor and stay away.

! We couldn't have imagined a better event.

ey assigned me a person that they fired 3 months before my wedding and everything was a chaos. there was no handoff and I had to basically start all over 3 months before my wedding- which is not ideal for the bride. they were terrible at returning phone calls and emails. getting anything done was so stressful. on the wedding day the people who are supposed to be serving me and my bridesmaids were rude as hell and absent. save yourself the trouble and the stress. pay a little extra.

at, amenities were amazing and staff was so welcoming and helpful! Highly recommend!

they reaffirmed that there were renovations happening and specified their price (they were unwilling to negotiate because the price was reasonable at first). We compared their offer to other places and decided that they were the right fit for us. We saw some negative reviews online, but figured we would take the risk because the view and facilities were so nice. We had a verbal confirmation about a price on the phone and I asked for an official contract/invoice twice. A week later, we were told that, because of the renovations, the price was going to be increased by 15 dollars a plate!! So our overall price was going to increase by $8,400! They offered to add another cocktail station, which is a pathetic attempt at rectifying this situation. We had a food tasting scheduled, but instead of the food tasting, we met with the owner to express our concerns. Before this meeting, we did deeper research and noticed that there was a pattern of negative reviews complaining about their customer service. After meeting with the owner, those negative reviews were reaffirmed for us. We were told that even if we had a contract, it wouldn't have mattered unless it was signed by all parties involved. So basically they made us wait a week for the contract, but that contract wouldn't have even meant anything because they didn't sign it. The owner showed no remorse and made no efforts to fix this situation. The word that comes to mind is "shady"... I don't trust this place at all. Ultimately, we ended up wasting 3 weeks of precious wedding planning time. If you are on the fence about this place, I strongly suggest you do not book here. You want to spend your money on a venue that you know will take care of you- not a place where you feel like you are taken advantage of. I am so glad we did not spend a dime on this place.

ly for dinner and dancing. It has a beautiful indoor room for the ceremony as well as an outdoor lawn. They allow you to decide the morning of your wedding whether to hold the ceremony indoors and outdoors, which is fantastic. They also give you someone on the day of to help make things go smoothly. They take care of all the catering and desserts. We had almost 300 people and the day went beautifully, almost without a hitch. They worked well with our vendors, including the band, photographer, videographer, and florists. They allow you to extend your wedding past the hours you paid for, but know that you need to pay for that on the spot with a check or cash. This made for a very stressful 15 minutes on our wedding day. We also had some challenges with planning our wedding, although we had a highly unusual set of requests that were difficult to accommodate. We wanted a Jewish Orthodox wedding that was both glatt kosher and vegan. As you can imagine, this wasn't easy! The facilities were very well suited for an Orthodox wedding, with great spaces for the tisch and bedeken. However, we struggled to get the food right. The Palisadium did not allow us to bring in our own caterer but committed to having their kosher caterer - whom we were not allowed to meet - work with us to put together good vegan food. We tried many different recipes over several tastings, but unfortunately weren't able to get a menu that our guests liked. Throughout this process, our contacts at the Palisadium were often nice, although often they would take a long time to respond to emails or follow up on requests.  Ultimately we're really happy with our experience and feel that for most weddings the Palisadium is a wonderful space.

to work with. She exceeded every expectation we had and really went above and beyond to help make our event as successful as it was. All other staff was prompt and helpful. We have received so much positive feedback from our guests and everyone had such an amazing time! We are looking forward to working with Palisadium in the future. Adelina and Henry Z.

the perfect day of celebration. Everyone was very attentive to each of our requests, including last minute requests. The rooms were gorgeous-- we chose the the Skyline Ballroom for our reception area and after seeing our vision of our decorations in full display, we were in awe of how beautiful they were. The views of the city were magnificent and provided us and our guests the perfect photography opportunities both day and night. The entire coordinating staff during the day of was wonderful and made sure from ceremony, to cocktail hour and to reception that everything ran smoothly. Thank you to the kitchen staff, who provided incredibly delicious meals and the bar staff who kept the guest's glasses full and for creating our signature drinks. We highly recommend the Palisadium to anyone who reads this review and we will continue to recommend in conversation. Thank you again for your committed service which was, without a doubt, above and beyond our expectations.

ents on service the food and menu was beyond amazing. Sophia was assigned to care for me and my groom and she was very attentive all day and night. The staff are all dressed very nice and neat which is something that was important to me too. i had my ceremony and reception at the venue and wont think twice about doing another event at the location with the treatment that my guest and myself had at the palisadium with Erica. im still ecstatic that my guest are all amazed of how nice and professional everyone was at the venue. Thank you Erica your the best xoxoxo

not have any “surprises billed to you” but of course not all can be great. A very warm and special thank you to Sofia she was amazing and catered to all of my wife and my needs, she made everything so much easier and stress free for us. All in all I definitely recommend this venue for you event.

is future wife stated she wanted a wedding as beautiful as mine. They will be calling this week. The view was secondary to the decor, the Palisadium coordinators who guided us through many decisions, to the professionalism of the wait staff and bartenders, the way they made each and every guest feel special and important. I cannot say enough good things about this venue. Getting married? If you're looking for your childhood dreams to come true for your wedding, contact The Palisadium. They have it all! Thanks again.. The owners should be proud of the selection of employees, decor, chefs and the overall appearance of the Palisadium, it speaks volumes. Kudos!

d perfect. I highly recommend the Palisadium and I am definitely booking my wedding here next year!

e, or had no idea what she was doing. She didn't take us outside to see the ceremony site, she just showed us it through the window and pointed out the dry grass spots. The bridal suite had crumbs all on the floor and there was storage everywhere. She didn't even go over the menu with us. She said we have a lot of options and to look through it on our own. Definitely not booking and the pictures are definitely deceiving. Oh, and she wouldn't turn on the lights in the other banquet halls because she said they were trying to "conserve energy". So, we saw half the venue in semi-darkness.

is because of Midra and the Palisadium's amazing staff, including Erika, that my husband and I felt that we had the wedding of our dreams! I cannot write enough wonderful things about this venue and it's staff.

working with staff has just been disappointing. The coordinator just didn't care about making sure the day went smoothly. Throughout the night, she was just MIA. Honestly, I don't even know her name. We had booked Palisadium in Nov 2015, a couple months before the wedding, we're told Jennifer is no longer working here so we were given Patrice to work with. Two weeks before the wedding, Patrice no longer works there and given this new person. Stuff happens and staff leaves, but this new person was just unaccommodating. She didn't show up for our rehearsal, and the morning of the wedding, this person wasn't there at 10am( the time that the banquet office is supposed to be open). I had dropped all the centerpieces and all the other stuff for the wedding and left instructions with the setup crew. He pretty much got the gist of everything and he had done more work with me than the wedding coordinator. As the ceremony was to begin at 5:30 sharp, I had to search for her and ask to start the ceremony. I had found her in the office sitting down and on her phone. I’ve been in enough weddings and been part of enough bridal parties to know that the coordinator should have been with us from the moment we stepped into the venue. Let me also add to the fact that the bridal suite was not setup, and the waitress (Sophia) and to scramble at the last minute to set us up in the Park Bistro (which is what was promised to us by Jennifer and Patrice). Not all the food from cocktail hour made it to our suite, but last minute scramble we were able to eat something. The wife and I went to cocktail hour and the bartender had denied me a drink since cocktail hour was “coming to an end”. Really? As the guy who paid the bills, I should have gotten a drink 5 mins before the end of cocktail HOUR! Also, the venue couldn’t supply the right liquor for the signature cocktail, and I had ask this coordinator to ensure they used Bullit Rye for the Old fashions and not use Crown Royal. They eventually got it right during the reception. The wedding coordinator did orchestrate the processional into the reception hall, and that was the last that I saw her. She was supposed to move the cigar box to the second bar, lay out the glow sticks for the guests, and make sure everything was going well. I had to ask my waitress to turn down the heat because the coordinator was no where to be found. At the end of the night, the coordinator finally came out to see if everything went smoothly. If she was there the whole night with my wife and attending to her needs, then she wouldn’t even have to ask. For the record, she didn’t even ask me, she went to my wife while she was exiting the bathroom with a basket in one hand and her dress in the other. This person couldn’t even help her carry things. Good thing we have great friends to help out. In the end, the wedding was great! But really, the coordinator should have ensured everything went accordance with our plans. We needed to stay on top of the plans while we’re greeting our guest and enjoying our time with them. And any decent coordinator would have made sure everything was to our specifications. It was really disappointing that we had to do this solo. Thanks to my MC for holding it down for us!

. At times it took over a week for someone to get back to me. We had poor explanations for how things worked or were done according to their standards. So be sure to ask questions and don't allow them to beat around the bush. Eventually they will answer you. We had to ASK for food to be give to us in the dressing room before the wedding. My bridesmaids were starving. My groomsmen waited another 40 minutes for food. Not ok. Besides that they were polite and respectful in every regard. My husband and I enjoyed our night.

sadium was the only venue we visited that had us debating which space was better to use! Weather permitted us to have the ceremony outdoors, but both spaces are truly stunning. But, we chose this venue not only because we loved the aesthetic of every inch of the place, but also because of the staff. The staff are truly amazing people to work with and they made all the difference in our wedding planning experience. We got a lot of compliments from our guests on the venue as well. They really enjoyed the balcony (we had a cigar bar available to them out there) and the incredible views at sunset. Many of them used the word "magical" to describe the day, and I definitely attribute much of that to the setting. I would highly, highly recommend this venue.

anager who never came and we were sent to a bar that was closed. Then we went to another bar where we waited for 20 minutes before being turned away again. Food stations were just as bad. They could keep plates stocked. This venue is understaffed and management for the most part doesn't care. One manager tried to make us drinks after complaining but all the beverages were removed from the bar so she couldn't end up helping us.

s affordable). Upon our tasting, my party all agreed the food was too salty for our taste so we requested they use less salt for our wedding day. We were very pleased that the chefs honored our request and the food was delicious. All our guests raved about the food from cocktail hour through dessert. We did our own centerpieces rather than use a florist and the staff was willing to put each centerpiece together for us following our written instructions. On the wedding day, Patrice emailed me that some of the mirrors for our centerpieces were broken in the box and she was able to use mirrors they had in storage to replace them, which I greatly appreciated. At the reception, there was a waiter who seemed to be assigned to me and was very attentive in bringing me drinks and food, as I was too busy running around to get to the bar and sit down to eat for long. My husband and one of his groomsmen also had makeup on their white tux coats from hugging guests at the church and one of the workers took their coats and cleaned the makeup right off- they looked perfect. CONS: This incident made a big impact on our review. The Palisadium uses an outside valet company that you pay extra for. One of our guests came to us about a half hour before cocktail hour to tell us they parked their own car and there was no valet. The staff did not even realize and my parents had to bring it to their attention before anyone on staff even noticed. It turned out the valet company "forgot" about our wedding. We learned the only confirmation the Palisadium had done was an email reminder a week or so before the wedding. I was a pretty laid back bride and assumed that the staff had this covered without me intervening or hounding them. The staff at the Palisadium took no responsibility for this mishap and just said, "well, we confirmed with them. It is out of our hands." We were offered nothing to make up for this error except for our money back that we paid to have the valet (not even an apology). My husband had to call the valet company to address it, which he should not have had to worry about on his wedding day. I was lucky that my January wedding did not have bad weather and was not as cold as it could have been since my guests had to park in a dark, dingy garage and walk to the venue. When my dad followed up with Patrice after the wedding while I was on my honeymoon, he received excuse after excuse but still no apology or attempt to make the situation right. We were supposed to have a separate cocktail hour for our bridal party but when I walked into the room, nothing was set up. The waiter that was there was very helpful and willing to bring me what I asked for, but we were stuck in an empty room waiting on food rather than enjoying what should have been set up. The hotel that came most recommended by the Palisadium was one of the biggest headaches of the wedding planning. While the issues I had with the hotel were NOT the fault of the Palisadium, I would have thought their recommendations would be more professional.