The Perfect Moment

of working with “The Perfect Moment”. When we first booked the vendor, they seemed fine and everything sounded great, however, over the approaching weeks I found the lacking correspondence, emotional detachment and absence of our vendor disturbing. I need someone who cares about a life changing event such as our wedding day. Once I did reach out with our displeasure, I did receive a reply of an apology with our concerns addressed, however, even the DAY OF, I did not even see/ interact with Samantha until I walked down to our reception in the evening where she spoiled the surprise gift I had for my groom that EVERYONE ELSE had kept confidential for months. For the day-of, she really could have reached out and connected with me, like every other professional vendor we had booked. I interacted more with the amazing hotel coordinator, flower director, photographer, entertainers and DJ than I did with Samantha. Communication…It’s the right thing to do. They say the devil is in the details….if the details of your perfect day are important to you, I would not recommend this vendor. I was not expecting a poor level of service from a wedding vendor from the Knot and I frankly struggled to provide such a negative review for a vendor of my wedding day. But I certainly expected better and would hate to have this happen to someone else. Not recommended."  

things that kind of went together and she created such a beautiful ceremony and reception. I do not know what we would’ve done without her. My family could not stop talking about how smooth everything went that day. She is also a great advocate. Something was off schedule at our ceremony for our welcome snacks. She knew about, and fixed it before it was even an issue. I recommend her to all of my friends.

is amazing at what she does and is a great communicator! Everything ran like clockwork and I could not be happier with how our special day ended up.

ail. I didn't even think once about what was happening at the venue while I was getting ready for the day. Highly recommend! Thank you for everything Samantha!

thought she had a reasonable price. Unfortunately we ended up terminating our relationship after about three months of working with her. During the time we worked with Samantha, she didn’t demonstrate the capabilities of organization, communication, or project planning - three basic skills we expected from a wedding planner. Offering some specific examples here: 1. Samantha did not employ an organization system that we saw - no software, no spreadsheets, no timeline, no checklists. Our vendor proposals and contracts were scattered across two dozen email threads. We constantly felt in the dark about deadlines, vendors, and to-dos. We ended up setting up a Google drive and Google spreadsheet ourselves to organize all our contracts and vendor details after about 2 months of difficulty. Organization was part of having a planner we were relying on. 2. Communication with Samantha was inconsistent and challenging. Over email, Samantha’s responses often didn’t address our very explicit questions. We frequently didn’t hear from her for days on time-sensitive questions. We acknowledge that there were two instances of family emergencies and we 100% do not fault her for that! Unfortunately there were numerous unrelated issues over our 2 ½ months before and after that left us stressed and exasperated. 3. Samantha’s attention to detail was lacking. Many times we had to correct information in vendor quotes or ask her to re-do work. For example, she got the headcount wrong for our floor planning twice. Her quotes for catering used inconsistent guest counts and made it difficult to compare prices. We had to ask her to provide us additional band options three times before she sent us names. Mistakes happen, but this was a consistent issue. We’re honestly not that hard to please, but our experience with Samantha made our wedding planning a truly stressful experience . I'm sure you'd hear another side to the story from Samantha, but we tried to be as objective as possible here. Luckily the new wedding planner we found was everything we hoped to have from the start and we ended up having a great experience and awesome wedding!

were able to choose between. We absolutely loved our photographer, musicians, florist, and cake bakery that she identified for us. She was also so incredibly helpful at working directly with the venue and vendors to make everything perfect!

our wedding to make sure everything ran smoothly. We recommend them highly!

rk that helped the day run smoothly. Would highly recommend!

o I sent the day of schedule to them and tried to get the line of communication going. I don’t think it’s worth $2,500. My mom and MOH as well as family was not impressed with the day of coordinator, we definitely felt the 2 girls who ran the venue, as well as my head of catering were way more helpful before and on the day of. Just don’t have high expectations for the price.

he bride so EASY!!!

igated our vendors, wedding planning, timelines, day-of details and more. She made it so on our wedding day we could just focus on enjoying the day and she had all the details covered. We had a day-of issue with our florals/centerpieces from another vendor being delivered without promised setup and she took it upon herself to assemble the centerpieces, going above and beyond in her role, and making sure our vision was a reality. Would absolutely recommend Samantha and were thrilled we could work together for our special day!

popped up, like transportation. In the weeks leading up to January, Samantha was very thorough in making sure we had everything to ensure a perfect day. We also had an unforeseen circumstance pop up just a couple of days before our wedding, and Samantha was compassionate and at the ready to take over where I needed help. The big day turned out so well, and we are truly grateful for all of Samantha's guidance, insight and planning. 10/10 would recommend The Perfect Moment!

y of the wedding!

wn, kept the entire day running smoothly with the vendors, and helped make sure that I never had to stress about a single thing all day.

all. Despite that, I never thought about have a wedding planner because it was never something anyone in my family had done before. That being said, we hired Samantha at the request of our reception venue, and without a doubt it was the best recommendation we could have received in the lead up to our *two* big days (thanks covid). Although our first wedding last year in 2020 was just a small family affair, she was a huge presence as we rearranged our reception date and coordinated with our other vendors to move the reception to the following summer. And even though we only hired Samantha as our day of coordinator for the reception this summer, she ultimately went above and beyond that title in the months leading up to the big day. There were numerous times my husband and I were completely overwhelmed by other things in our life, work for him and medical school for me, and Samantha consistently stepped in to save the day, corralling our vendors, organizing timelines, following up on loose ends. And she did so in the most professional and efficient manner. There’s no way I would have had the head space and time to do half of what she did for leading up to our reception. When she let us know that there would be a conflict for her on our wedding date due to another rescheduled wedding (again – thanks covid!), she made sure to set us up with her experienced and trusted counterpart, Paige. And although Paige was going to be our main point person for the day, Samantha continued to be a strong presence alongside her. And she still was at our wedding for the vast majority of the day, fielding questions, keeping us on track and catering to our every need, often before we even realized it! There were so many small fires put out throughout the day by her and Paige that I never even was aware of and it allowed me to have the most wonderful time with my family, friends and husband. Thankful from the bottom on my heart that we went with Samantha and Paige and The Perfect Moment! Without a doubt, you should choose this team!

ring our reception and truly allowed us to have an amazing and stress-free time! I highly recommend Samantha to anyone looking for a wedding planner, you won't regret it!

sure that the wedding is PERFECT and everyone is happy. And some planners just do not play well with others. Samantha and I worked a wedding together where we were faced with a lot of challenges due to weather and even a power outage. Samantha was able to get the ceremony moved indoors, ensure that the caterers weren't too far behind working on the generators and kept the couple calm and happy. She even brought their pup over to see the bride to cheer her up a little bit. Samantha is and extremely hard worker but is not overbearing like many planners can be and trusts the other vendors to get their jobs done and do them right. She checks in often to make sure things are going as planned and manages the whole situation without micromanaging. Anyway, love her. If you are looking for an awesome, professional, hard working planner who can deal with a little bit of chaos and trouble. Samantha is your girl!

tate. Samantha has been so great to work with, understood our concerns, and was super helpful as we worked to find a new date and transfer everything over. We also love working with a woman-owned business! Throughout the whole process she has been responsive and helpful with navigating wedding planning in such a unique time, we are so glad to be working with her for our wedding and can't wait for 2022!

edding coordinators online and came across Samantha, owner of The Perfect Moment. Her amazing communication and desire to meet in person to gather our expectations and vision for our wedding was appreciated. We had to change our plans three times (during COVID) and finally were able to get married in our best friends backyard. Samantha listened to our ideas and brought our vision to life. We were able to enjoy our day without the stress of wondering if everything was set up correctly. She kept our timeline flowing and I honestly do not know how we could have done it all without her.

looking for a day of coordinator, and we chose the Perfect Moment because she brings the personalized client experience of a small shop and the sophistication of a larger business. Definitely recommend!

to have a little bit more communication the weeks leading up to the wedding, but that could just be my personal preference. For reference, we would touch base about once a week the month leading up to the wedding. We did not meet in person until 2 days before the wedding, but she was on top of her game the entire time. I felt somewhat unorganized and yet she was able to remember every request I had for decor and totally brought my vision to life. Thank you for making mine and David’s wedding day literally seamless!!!

d all the details leading up to the wedding and made sure everything was squared away well before our special day. She was a great person to contact when we had any general questions about...really anything wedding related! Samantha was flexible with logistics and willingly took on some requests that made our day that much easier. On the day of the wedding, she was on top of EVERYTHING, including correcting the caterers on some decoration mistakes, helping with my wife's dress, and making sure our timeline ran on the dot! We highly recommend Samantha for any couples looking for a reliable day-of-coordinator. Thanks so much Samantha!