Where do I start? We went to two weddings in the past and had great experiences. When we went to check them out for our wedding, they had redone some of the inside and it looked be...autiful. We worked with Michael and he was soo good to us. When it came time to postpone, I called him more times than I would like to admit. He was always patient, kind and helpful. He answered every question and let us make the decision when we were ready. We were booked for October 2020 and postponed in August 2020. Moving our date was as easy as an email saying we were ready. We were able to secure Friday June 4th! Every time I called or emailed about covid restrictions, Michael answered immediately with all the information he had. When I started to panic in March 2021, he had us come in for a visit and he calmed our nerves. We decided to move forward. We went in April to meet with Jonathan who helped us with our selections for food, cake, table cloths etc. He was so personable and helpful. We went back a few days before our wedding to drop off our final payment and decorations. Michael helped us unpack the truck and went over our ideas with us. Now for the wedding day! We planned to get married outside but with the way the weather was looking (nasty storms and super humid) they made the decision to put us inside. When my husband arrived to drop off a few last minute things, they informed him of their decision and let him know if our heart was set on outside they would do it but they thought this was best. We agreed inside was best and thankfully we did because it poured, hailed, and we had lighting and thunder right before the ceremony. We met Ahmed when we arrived for our pictures. I can't even explain how amazing he is. He was our right hand man and our hype man! He bustled my dress, helped me sit & pushed my chair in, helped with taking my heels off and putting them on, brought us everything to try from cocktail hour. He had drinks ready for us before our drinks were empty. At one point he grabbed my full glass and when I questioned why, he said “it looks watered down, I have a new one for you”. I personally would have never even thought about that. He made sure I got on the dance floor, he put me in his car to drive me around the building so my dress wouldn’t get wet, made sure I got pictures with people when I wanted them, if he saw us taking a selfie he took a full picture after. My husband’s only request for the evening was an extra plate full of mashed potatoes. Not even a minute after asking, the plate was on the table. He made our night smooth and memorable. We had so much fun with him, that we forced him to get in the Photo Booth with us. Our entire family commented on how amazing he was and how he just knew what everyone needed at every moment of the night. At the end of the night, we had issues with our shuttles. He had no problem calling the hotel and giving them a hard time for us! We are so thankful for the entire staff at Primavera and would love a redo of our wedding! We would highly recommend them to anyone and everyone. We are hoping one of our friends/family have a wedding there in the future so we can go back! PLEASE, PLEASE, PLEASE do not forget to check this place out, I promise you, you will not regret it!