The Railroad House Inn and Restaurant

My wedding experience with railroad house inn was less than stellar. Leading up to the day Lauren was super attentive answering questions via email, and when we sat down a month to the day concerns were addressed. We agreed on a timeline and layout, everything looked and sounded great. We did not opt to pay the additional money for the day of coordinator because the wedding was small and I was assured that I didn't need it and Lauren would make sure things started smoothly that morning. Well that day came when my husband arrived at 9:30 no one was around to even speak to until after 11am. When I arrived at 10am for my bridal suite, I was calling for someone and calling out Lauren's name making my way up to the bridal suite, where another lady came down saying she wasn't done and needed 20/30s mins. We didn't have that with my early wedding. We asked can we start hair and make up while you finish the room, she agreed but wasn't happy about it. making me feel as if I was a nuisance. There's a lot more details but I'm shortening it here. We lost about 30 mins of time for pictures and getting ready due to this and the room not being set up. She didn't fully clean it or wipe Down that we could see or even fill toilet paper in the bathroom. While this is going on another gentleman who works for RRI was asked a question by my Dj of where he could set up and was rudely told. I'm not your day of point of contact. Food arrived 15 minutes late. My aunt was trying to get me something to eat and was rudely snapped at that he or the woman would Dismiss us to get food and that we don't just start. I have a medical condition and just need something to help me. With my small guest count the food should have still been hot, for everyone and more than half my guests said their food was cold. They were also supposed to have food on the opposite end of the room so that me and my husband could eat without someone talking to us the whole time and instead the food line was right next to the sweetheart table. There were concerns prior to the wedding day of a few family members being cut off which they needed to be and my photographer was told no either everyone can drink or they should close the bar because they didn't see an issue with the family member in question, who later admitted they were very under the influence. The final straw for me is I had the rental from 9:30 to 7pm. They allowed 3 strangers to just walk Into the barn during my time. Yes we were ending but we were ending earlier. The lady told me oh I'm sorry I never thought they would just walk in. I felt like a nuisance the entire day and everything felt off. The setting was beautiful, everything else left a lot to be desired. I wish there was more communication day of. I also sent my concerns via email and have been ignored so now I'm writing about my experience. Many Brides had great weddings here but this was my experience. I was a covid bride so this was my chance at a do over wedding with my family. Just wish things went differently