The Reserve at Spanos Park

me we went to look at the place they were accommodating and very friendly. They made us feel they wanted our business. We looked at other places and they were so about money and take it or leave it attitude. Not this venue. Actually I feel like their friendliness is what I really fell in love with and I knew with them running the show that our wedding would be great. And it was . It was perfect! The lady they have doing the drapes and decor just transformed the ballroom so beautifully. The food was delicious!!! We did a buffet and my guests were so happy and full! They have lots of great places to take photos . They also have a cute bridal suite to get ready in. Let’s be real, weddings are expensive and I feel this place is just right.

htmare. I tried communicating with her for weeks before my wedding and she would wait days to return my emails to the point I had to talk with her GM. She never made time to answer my questions. My reception area was not done on time. I ended up setting up my own memory table, dessert table, and sweetheart table. We never received our champagne toast that was supposed to be included in my package. I will never recommend this venue to anyone. Here's part of the email that I sent to Tim: I understand that it was very busy and more people showed up than I was expecting. I told her I would pay for 15 more plates and asked if they could just put out tables so people could at least sit down. Several of my guests told me that she was throwing their food on their plate, rude to them, and short with them. At the end of the night Paola said she fed everyone and I didn't agree to that as I was talking to my pastor when she said she came to me and asked if I wanted for her to bring out more food. My pastor got food for the people that didn't eat. So there was where the miscommunication happened because I told her I was only paying for 15 more plates. That is all I could afford. She then stated "So you want us to feed your whole family for free" I told her no, I was going to pay for the 15 extra plates. My cousin was standing there and trying to tell that what I said because she was there when I said it. Paola told my cousin "I'm talking to the people that are paying." and it wasn't what she was saying but the tone in which she said it in. When we only trying to figure everything out and have an understanding. My pastor who is also my cousin was also on the phone at this point trying to help and Paola made the comment of "We're not going to make their pastor pay for the food." A couple of my bridesmaids got upset and was disrespectful to Paola because they were reacting to the tone she used with them. I was trying to end everything on a good note and unfortunately that didn't happen. A majority of my guest said that the venue was beautiful, everything was beautiful but they wouldn't want to have an event where they felt like they were not welcome and the only person they pointed out was Paola that made them feel that way. She made comments to me like "that's why this wedding was so slow!" As a person paying for a service I felt that was very unprofessional and unwarranted. She was rolling her eyes and I can tell she was frustrated. But you're in the business of service. I can't control how my party reacted to her but I also was not going to let anything escalate which is my I asked them to leave. My Maid of Honor was standing and waiting for my to sign my receipt, she did not say anything to Paola. She was just waiting for me because I was her ride and she was not one of the people that was confrontational with her at all. Paola said the her " The event was over at 10. you need to leave now!". Very rudely. And I will not be having any events there anymore as long as she is working there. I didn't appreciate her tone, her lack of communication, or her attitude with my guests at all. This should have been the best day of my life but I spent it apologizing to my guests as to how they were treated by one of your staff members.

ng day. The food was absolutely delicious, the decorations were beautiful and the staff was so friendly! The reserve comes highly recommended for your next book event!

eu bites. It was the favorite if all the guests. Carly was so helpful and friendly! It was busy in the clubhouse restaurant, and Shannon still made sure we were taken care and checked in on us several times as we were getting ready. I would definitely plan another event here!