There aren’t enough words to describe how amazing our experience with the Ritz-Carlton Boston was for our NYE wedding. From the initial site visit, through the entire planning proc...ess, up until the day we left after the wedding, we felt like royalty and never once questioned that our wedding wouldn’t be amazing. We planned our wedding from out of state, and Bobby-the sales coordinator—was so accomodating and helpful. We flew back to Boston for a quick weekend visit and he managed to have us to the hotel for a beautiful tour, complete with a mimosa toast! Once we decided on the venue, Ralph took over as our event coordinator. He was fabulous. He managed to help plan every detail of our wedding without overstepping or overshadowing our vision. Ralph pays so much attention to detail and kept us up to date and focused as the day got closer. He helped us plan for our tasting and various vendor visits, even though we live 1,000 miles away. The night of the event was like something out of a fairytale! We felt like celebrities walking into the hotel, everyone from the doormen to the housekeeping to the caterers were excited and ready to celebrate with us. The Ritz prides itself on service and attention to the customer. They truly outdid themselves, always refilling our drinks, checking in to make sure we were comfortable, and keeping our night going as smoothly as possible. Some names I’d love to mention include Bobby and Ralph of course, Joanna (our server for the evening, who made sure we always had a full signature cocktail!), doormen Steadly, Godwin and Kenny. Bartenders and servers Rubin, Marvin, Jose. Other staff including Hannah, Courtney and Jack. I’m sure there are countless others who congratulated us in passing, left a note for us to come back to in the bridal suite, or were willing to run around to make sure our day was perfectly executed. The Ritz staff had me in happy tears when we arrived back to our room after the magical evening and found our bridal suite adorned with chocolate covered strawberries, a bottle of champagne, cards from the staff, a PRINTED PHOTO from our ceremony in a custom frame, monogrammed bathrobes and personalized pillowcases!! I mean COME ON!!!!!!!! :) :) :) We 1000% recommend this venue for any couple wanting to have a fabulous and stress free wedding in the heart of the city!!!! You won’t regret your choice here!