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The Royal Crest Room

4.9
(231)best-of-weddings

5330 Michigan Ave, Saint Cloud, FL

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About This Vendor

Timeless beauty

The Royal Crest Room is an award-winning wedding venue located in St. Cloud, Florida. Not only is this venue gorgeous, complete with a dreamy outdoor ceremony location, but all catering and bar service plus professional wedding venue management is all on-site and makes for a very smooth wedding day:) This exquisite venue has a very special outdoor ceremony location (adjacent to the Ballroom) in our Magnolia Garden, featuring a small white "Grand Entrance" arch, a 60'-long paved aisle leading to our stunning white Pergola with its handsome natural stonework, white pillars and overhead arches (that look especially pretty with white draping). The ceremony area is tucked away, feels so private, and includes white padded folding chairs for your guests. All of this is surrounded by pretty flowers and a beautifully manicured landscape. Indoor ceremonies are also so beautiful in this gorgeous ballroom, with choice from so many backdrops. For cocktail hour, there is a beautiful brick terrace under the market lights, with a panoramic view of the outdoors, under the big skies. This terrace has also served as a picturesque location for an outdoor reception space, weather-permitting and for a guest count of 75 or less. Receptions are simply exquisite in this venue's White Ballroom with its high contoured ceilings, dark hardwood floor and large picture windows with quite the view! Being a neutral backdrop with the white walls makes creating just the desired look you're after, whether rustic or elegant or a combination of both so easy! Ballroom comfortably seats 200 guests with many layout options possible, choosing between various sized tables and also the choice of Chiavari or Cross-back chairs and guest charger plates included at no extra cost! Also, can't forget the extra large dance floor! This venue is blessed with some amazing photo locations on property including the grand stone bridge, more bridges, authentic British phone booths, Southern-charming mossy trees, gardens, lakes, and wide-open spaces under the big blue skies. On this venue's list of preferred vendors are so many wedding photographers, videographers and more who absolutely love working at The Royal Crest Room with their top-notch, friendly Venue Managers and team. Along with top-notch service, the amazing culinary staff at The Royal Crest Room boasts an exquisite four-star menu. Couples can create a personalized feast to suit their taste or preferences. Dinner options include mouthwatering passed hors d’oeuvres, a champagne toast, starter course, a main entrée, warm rolls, and a variety of beverage services. Location The Royal Crest Room is approximately 30 minutes from Orlando International Airport. The venue is also an easy drive from International Drive (25 miles) and the Disney theme attractions (28.5 miles). Additionally, it is within close proximity to a range of hotels and guesthouses for you and your guests to relax in after your special celebration.

Amenities + Details

Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
On-Site Accommodations
Business Attributes
Veteran-owned Business
Ceremony Types
Commitment Ceremony, Vow Renewal Ceremony
Guest Capacity
Up to 250
Settings
Ballroom, Beach, Waterfront, Country Club, Estate, Garden, Historic Venue, Park
Venue Service Offerings
Bar & Drinks, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Rentals & Equipment, Service Staff
Awards and Affiliations
Hall of Fame2022 Best of Weddings Winner2021 Best of Weddings Winner2020 Best of Weddings Winner2019 Best of Weddings Winner2018 Best of Weddings Winner2017 Best of Weddings Winner2016 Best of Weddings Winner2015 Best of Weddings Winner2014 Best of Weddings Winner2013 Best of Weddings Winner2012 Best of Weddings Winner2011 Best of Weddings Winner

The Royal Crest Room Reviews

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Reviewed On 10/29/2021 by Ana V
The Royal Crest Room is the most beautiful place anyone can choose to get married, with its breath-taking sunsets and amazing ceremony and reception areas, that provide great photo opportunities. Liz was extremely helpful throughout the whole p...
rocess which put us at ease. The wedding when smoothly without any hiccups thanks to the great team that they have. We couldn't have chosen a better place to have our wedding.
Reviewed On 6/07/2022 by Natasha F
The Royal Crest Room was the most perfect place to host our son and daughter-in law's Wedding (Gregory & Christina). As Stepmom of the Groom and his wedding planner, I cannot express enough thanks to Lizz Lajoie, Jackie and their Team, and the ...
whole staff of this wonderful Venue. You all super-exceeded our expectations of what we thought this day would be and Lizz, you made this day for me, my family and Greg and Christy so easy to deal with, that we all 100% enjoyed the wedding day, with everyone being extremely calm and relaxed... I honestly thought I would be so stressed on the day, but when I got to the venue expecting that I would have so many things to do, you and your team had already done everything, and even helping with Bustling the Wedding Dress during the reception...you went over and beyond and we are extremely grateful, we sincerely THANK YOU as the whole process from planning to the wedding day was extremely enjoyable and relaxing and we highly recommend you all to anyone seeking to have their dream wedding.... and having their dreams coming true! So, a huge Thanks again to you and your wonderful team, and you deserve more than 10stars!!! We also wanted to acknowledge how beautiful The Magnolia Garden was for the ceremony, we had 85 guest and there was more than enough space for everyone. We highly recommend Juan from Sensational Ceremonies as he was so friendly and entertaining but also extremely professional as our wedding officiant. All our guests said that he made the ceremony enjoyable and everyone felt included, as part of the ceremony was bilingual. The cocktail hour was on the Terrace overlooking the gorgeous sun setting on the golf course was amazing, and the Hors D’oeuvres were first class! The reception was in White Ballroom and that was like being inside a Fairytale! Our Florist Marylou from Flowers and Designs told us what to expect, but her flowers and decorations were even better than we could imagine! The décor and food was loved by all our guest, and even the adults enjoyed the ice-cream station! We used Vendors recommended by Lizz. We also rented a few sofas for our elderly guest and very posh gold plates, glasses and cutlery from "A Chair Affair" so we also recommend Jamie . Our Photographer, Jacob was from Corner House and was also easy to work with from planning to the day. I remember seeing him throughout the evening and he was in no way, in the way of things. He got some very beautiful shots of everything, the bride and groom and of all our guests. We had other vendors from Christy’s side for the cake and entertainment and Lizz made sure to get in contact with everyone and on the day, and everyone was in sync as to what the timeline was, so everything went as smoothly as planned with no hiccups. I think what also made the day perfect was that the bride and groom were so relaxed in having their own areas to get ready in, walking into the venue and seeing that everything was being put together nicely, then heading to their separate suites with their bridesmaids and groomsmen, to chill and get ready, really helped them not to feel too nervous. So, our Wedding was perfect and well worth every penny spent! which if you shop around, you will find this beautiful venue very reasonably priced. This venue has everything you can imagine to have your perfect wedding and we, the Forrest and Bohorquez Family highly recommend all aspects that this very beautiful place has to offer, Thank You Again!
Reviewed On 6/02/2022 by Jennifer P
Oh my goodness we could not be any happier with everything. Lizz was so helpful during the entire process, immediately answered any questions, and had great advice and guidance for things that I just wasn't sure about. We decided to add the day...
-of coordination which I HIGHLY recommend. Brittany was an absolute dream and was so helpful, and everything ran perfectly. The venue is stunning, the food was delicious, and the service was great. I am so grateful we came across this venue because it was absolutely perfect for us!
Reviewed On 5/31/2022 by Cassandra T
Absolutely a wonderful venue, the staff was knowledgeable, great communicators, and made the whole process as easy as can be. We added the day of coordinator and Brittany was amazing, took a ton of stress out of the big day. The food was great...
, the venue looked amazing, and I cannot compliment the staff enough!
Reviewed On 4/10/2022 by Rachel R
We fell in love with the venue from our first tour. The entire team was quick to answer all of our questions and made the planning process so seamless. The catering team did a wonderful job with the menu we selected. We mainly worked with Jacki...
e and she made the wedding day run smoothly, and make our indoor back up just as beautiful as the outside garden. We could not be happier that we chose The Royal Crest Room!
Reviewed On 3/20/2022 by Felicia C
We just got married at this venue on March 13, 2022. The venue is absolutely gorgeous when it’s not done up, but it is even more beautiful when prepared for a wedding. I couldn’t have asked for more- Jackie and her staff were so helpful. It was...
a dream become reality.
Response from the Vendor on 03/20/2022
Oh Felicia!!!! Thank you for your kind words! It was an honor and a pleasure to be there for your beautiful wedding day! Thank you for recognizing our efforts. :) Many blessings to you and your husband and family. :)
Reviewed On 2/21/2022 by Irene P
I am so glad my husband and I got married here! Jasmine and the entire Royal crest room team were absolutely amazing and so helpful with everything.
Reviewed On 1/05/2022 by Cait D
Prior to booking the venue, I went to several other locations in the area with a check list. This venue was the first I saw and the only venue that checked every box (and also just so happened to be the most budget friendly)! From start to fin...
ish, the staff at the Royal Crest Room could not have been more incredible. Due to COVID, I worked with this venue for 2.5 years prior to our wedding on 12/29/21. I had to postpone in February due to guests from England unable to attend due to travel restrictions. Not only was the venue understanding, they were supportive towards our decision. We communicated almost monthly through the years, and it feels as if Lizz is a close friend at this point. Our wedding day could not have been better. Despite Omnicron rearing it's ugly head, and several guest cancelations the week of the wedding, Lizz and her team ensured the day didn't even have the slightest of hiccups! We had a smaller wedding to begin with and with our 60 guest count after all the cancelations, I was concerned that the room would feel huge/empty. Lizz reassured me and as I saw for myself on the day of, this was not the case! Plenty of room to social distance, but also felt warm and intimate. Our guests all raved about the beautiful venue, the food, and ambiance of our wedding. We could not be happier. Thank you will never seem enough! Our dreams were truly made a reality.
Reviewed On 10/27/2021 by Elizabeth M
I'm so happy we chose this venue! At first it was a little out of our price range, but it was so worth it. First off, the venue is absolutely beautiful and our pictures turned out amazing! My (now) husband and I knew that we wanted an outdoor c...
eremony and an indoor reception, so Royal Crest was perfect. Secondly, the staff our so kind and flexible. Over the whole time planning our wedding we met with all three planners (Liz, Jackie, and Jasmine. Though Jackie was our final day of coordinator). They are all professional, sweet, kind, outgoing, and just want to do everything they can to make your wedding day the best day ever. Unfortunately, it rained the day of our wedding so we had to have the ceremony inside the ballroom, but their staff and our helpers were so flexible it all came together and still looked beautiful. The ballroom was gorgeous! All the staff are willing to work with you to help you as much as possible and help make your day special. All in all, I loved this venue and it was perfect for our wedding. :)
Reviewed On 10/03/2021 by Markita T
Our experience with The Royal Crest Room was amazing! The level of customer service, the guidance, and careful attention paid by our coordinater (Jackie) meant more to us than we can explain! We didn’t always know the right questions to ask a...
nd I was all over the place during the months leading up to the wedding but Jackie held my hand and answered all of my questions (and even the ones I didn’t know I had) - they truly helped make our day so special. I would give them 1,000 stars if I could and recommend them to all of the brides looking to have a beautiful St. Cloud wedding!
Reviewed On 7/04/2021 by Jessica L
It was a hard but the best decision to pick Royal Crest Room as our venue/caterer. It was hard bc it ate up more of our budget than we liked but the experience and final results spoke for themselves. Liz and all the staff were always so underst...
anding (we changed our date due to Covid and I'm also indecisive lol). They helped us every step of the way. They ran through details I didnt think of during our 6 month tasting. We were so improved with how the space turned out once we moved it from inside to outside on the pavers where cocktail usually was (again due to Covid). The Liz and the Chef were really understanding when we scheduled another tasting because they could tell I wasnt so excited about our choice. The space is so beautiful already we didnt really decorate the ceremony space and saved some there. Recommend 100%!!!
Reviewed On 5/05/2021 by Chris R
Ah, the Royal Crest Room. We knew going into our venue search that we needed a place that was going to provide great photo opportunities, but also meet all the other qualities you need in a venue. We looked at several venues to see what our opt...
ions were; some were beautiful but too pricey, some were excellent in some aspects but not all, some were so-so at best. Throughout all of those visits, one of us had the Royal Crest Room in the back of their mind as an excellent option, and as soon as we visited for the first time, both of us were sold. The Royal Crest Room is beautiful, and if photography is your thing, you can’t go wrong. We could have added an extra few hours of photo time to our day and still not had time for all the photo opportunities they present. Come our wedding day, the ceremony space looked beautiful, the reception area looked beautiful, and they managed to make our very shrunken group of guests look like a full crowd. All of these are great features, but we can’t review RCC without reviewing their team. Because of COVID and our weird life schedules, we ended up working a little bit with everyone on the team, and they are all amazing! Lizz – excellent, Jackie – excellent, Jasmine – excellent, Karen – excellent! We had to move our wedding due to Covid, and they helped us move our date without any questions whatsoever. Throughout our process, we worked with the entire team, and were thrilled by how professional and encouraging they were. Whichever you end up with, you can rest assured that your day will be seamless. Most importantly when your day comes, you will feel the same that we do, that the Royal Crest Room is a place like no other for a perfect wedding day.
Reviewed On 3/30/2021 by Moriah G
My husband and I got married at The Royal Crest Room on 2/20/21, and it was literally the perfect day. We worked with Lizz throughout the planning process, and she was our coordinator on our wedding day. Lizz is literally the best, and I cannot...
thank her enough! The space looked incredible, Lizz helped to make sure that we were able to take photos where we wanted (despite a golf tournament happening on the same day), and our day went off without a hitch. It was seriously so perfect! We had a large wedding party (18 total!), but Lizz made sure we all had golf carts to get to photos when the time came. All in all, the venue is gorgeous and was the perfect backdrop for our day (especially the stunning Spanish moss tree!). Our wedding was a destination wedding (all our guests came from Minnesota), so we were looking for a venue to impress. Royal Crest Room did just that + more! The entire staff was always there to answer whatever question I had (and there was a lot), and truly were so accommodating. Plus the food was delicious!! I highly recommend this venue!
Reviewed On 2/04/2021 by Andrea V
About the venue: When we decided to start looking for a venue I found out about The Royal Crest Room on the Knot. My husband and I decided to go see it and we didn’t need to look for another venue. We loved this venue from the first day. We got...
compliments from our guests of how beautiful the place was. Since we got married during Covid-19 the venue took very good safety measures for us and guests. About the manager and day of coordinator: Jackie took care of us during our engagement and wedding planning process. Jackie was amazing! She had great and quick communication via email whenever we had questions. The day of our rehearsal and our wedding day she demonstrated control and guidance. Our day with her was so much easier and worry free. She was always professional and at the same time friendly and kind. During our couples pictures it was cold, so she lent me her jacket while we were in the golf cart! It didn’t seem like this was just a business transaction but rather they really take care of you as a couple. She was amazing. The staff: The food, the rest of the staff, people who answered our emails. Everything was great! The food: The food was great too. We also got compliments from the majority of our guests that the cocktails and food was amazing. If you’re looking for a one stop shop venue, this is your place as they have partnership with other great vendors that you might need.
Reviewed On 1/25/2021 by Nicole F
Just had my wedding there about a week ago and I couldn’t be happier with the outcome! The venue is gorgeous in itself. The staff is even better!! From day 1 they were great and very responsive and made the process so smooth. Day of the wedding...
and they were phenomenal between the set up crew, wait staff, bartenders, and event managers (Jackie, Jasmine, and Lizz). I couldn’t thank this team enough for being the best hosts for my dream wedding. THANK YOU!
Reviewed On 12/19/2020 by Derrick H
First off, we planned our wedding while I was deployed overseas in the military. And then, COVID struck... through every single up and down, this venue and the amazing staff who run it, have communicated excellently with us the entire time. I c...
ould not say enough positive things about Jasmine and the rest of the team who made our day go smoothly. The venue was absolutely beautiful, inside and out. We were able to take breath taking pictures out on the golf course and all the other beautiful places on the course. The food was delicious, and there were LOTS of it! Overall, we were and still are so thankful to have had our wedding at The Royal Crest Room.
Reviewed On 11/18/2020 by Yaritza G
The Royal Crest Room and the staff was amazing. Planning a wedding during a pandemic was not easy. Jackie was our coordinator, and did everything possible to make our wedding experience amazing. She was attentive, and responded quickly to all ...
my questions and kept me calm during the process. We originally had a guest count of $120-150, due to the travel restrictions and social distancing, we reduced the count to 70. The staff did an amazing job of setting up the reception room and ceremony to where it didnt even feel as if we were missing so many people. Everything that was promised was done which is the hardest part about venues. Jackie went above and beyond to make our wedding incredibly special. Every single food item was delicious. The venue offers a space for the groom and bride to get ready in, which saved us the costs of hiring transportation. My day was every thing I hope for and much more.
Reviewed On 11/12/2020 by Carissa C
The Royal Crest Room was amazing! Not only is the venue beautiful, but the staff was wonderful to work with as well. Lizz was SO helpful during our wedding planning as well as the day of. Couldn’t have asked for a more perfect day and I can’t r...
ecommend the Royal Crest Room enough!
Reviewed On 8/18/2020 by Ashley J
Outstanding service 😊
Reviewed On 4/20/2020 by Victoria R
The Royal Crest Room and its entire staff is every bit of perfect! I had the pleasure of working directly with Jackie who made the planning process so smooth. She is knowledgeable, gave her advice when I needed it, and most importantly, on my ...
wedding day, she took care of everything. I mean everything! Honestly though, every time I popped by RCR, each Event Manager wanted to know how planning was coming along and took part in reminding me how special my day was going to be (they're all so sweet). The whole planning process was such a personable experience, that experience that every Bride dreams of when planning your big day. The venue itself is STUNNING and literally has everything you need. The Bridal suit was perfect for me and my girl gang, and there are so many places for gorgeous photo ops. The outdoor ceremony space truly made me feel like i was having a destination wedding and eating dinner in the ballroom during sunset was so elegant. Speaking of dinner...my wedding guests are still talking about the French Toast and Bacon that was served (and so am I). The food is incredible!! If you are still on the hunt for a wedding/reception venue, you've found it. Its Royal Crest Room. Ill never be able to thank this team enough for truly making my wedding day perfect. xoxo
Reviewed On 4/02/2020 by Ashley S
Where do I even begin? This venue was my first choice when looking for a place to get married. I didn’t even look at other venues. This is the perfect place to get married. It has it all; beautiful garden for the ceremony with a beautiful pergo...
la, cocktail hour patio, beautiful back drops for photos, gorgeous ballroom, amazing food and drinks. It literally has it all. And Jackie! I can’t thank Jackie and her team enough for making the process as painless as it could be. They had all the answers, and if they didn’t at the time of question, they got back to me asap! My day was so perfect and I couldn’t be happier with everything! Thank you!!!!
Reviewed On 3/24/2020 by Darcie R
I don't even know where to begin! The Royal Crest Room was my dream venue from the minute I walked in the door! Jackie was there for us every step of the way and they were able to make every single request of mine happen! I can not thank Lizz a...
nd Kassie were also amazing the day of. I would recommend this venue to literally anyone and everyone! THANK YOU ROYAL CREST ROOM!
Reviewed On 2/07/2020 by Jennifer K
Review Where to begin with this amazing venue!?! For starters, the staff! Everyone from the beginning to the end were the best I could imagine! Even when hiccups happened, the staff were pleasant, understanding, and attentive. Special shoutou...
t to Lizz who was honest, endearing and quite frankly sick of my sorries! She was amazing through and through. She helped us plan down to the tiniest detail. She kept us on track day of because get this, day of coordinator is included in the package! Talk about a deal. Jasmine was new to the team and helped Lizz on our day. It was amazing! She rocked it like no other. Next, the venue itself! It’s gorgeous! There is a stone bridge that is timeless and perfect for beautiful pictures during the sunset. The small creek with picturesque background really made for a classic look. The phone booth was a quirky and fun addition to the landscape as well. We opted to do our ceremony and reception at the venue. The ceremony space accommodates quite a large crowd. We had 90 and there was still space to spare. The stone path was clean and perfect for the outdoor ceremony. We chose to have draping on the grand pergola and it was the best decision we made! They provided a glass table for our cross building portion. It is on a golf course so they are courteous to shut down the driving range since it’s in close proximity. The cocktail area has a soft lighting and has rustic stone pavers as well. Small tables and chairs were provided. The ballroom comes with the chairs, tables, and linens. The hardwood floors are in excellent condition! Perfect for hitting the dance floor. We chose draping in the ballroom. It was the perfect touch to our event. One stop shop people! The food was SUPERB! We did three hors d’oeurves in our package. They were delicious. Bourbon meatballs, garlic bruschetta tostinis, and bacon wrapped jalapeños. We opted for plated service and got the chicken and filet mignon. The steaks were cooked perfect. All my guests were impressed with the food. Soft drinks, tea, lemonade and coffee are all included in your package as well. They offer a variety of bar options and packages to fit your needs. Hands down best experience ever! This venue gives you a personalized event day and really know how to wow you with their exemplary customer service throughout the entire process. Thanks again Royal Crest for the best day of our lives!
Reviewed On 12/01/2019 by Kadian B
I was referred to this venue by a florist, and I knew it was THE venue for my wedding once I got there for. What a beautiful spectacle!! I lived in Kissimmee, for all of my childhood and teenage years and never knew about this place. The planni...
ng from the date we booked the venue up to the day of the wedding was seamless. Liz and Jackie were so great to my husband and I. Throughout the process, If I had any questions or changes they made a way to make it work and they were fast to reply to my emails. I would absolutely recommend this venue to anyone wanting smooth/worry-free accommodations, and some gorgeous wedding pictures from having a beautiful venue inside and out.
Reviewed On 11/13/2019 by Megan T
The Royal Crest Room was amazing with us every step of our wedding planning process. The staff reached out to us frequently to help with anything that they could. Weddings can be stressful and they made sure at all times that the bride and groo...
m were taken care of. We had Jackie as our day of coordinator and I recommend her to anyone! She specifically made me feel so special and did everything in her power to make sure the day was absolutely perfect. The Royal crest room is so elegant and quiet! A little piece of heaven.
Reviewed On 11/01/2019 by Kira F
The Royal Crest Room is MAGICAL! I would recommend it to any couple looking to get married in Central Florida. There are so many amazing reasons why we chose The Royal Crest Room as our wedding venue. From the beautiful pergola and patio, pictu...
resque grounds, incredible food options and a value that can't be beat, the RCR offers it all! What really made our experience stand out, was working with Jackie. From our very first meeting, we had a sense of ease that everything would be perfect with Jackie advising us and coordinating those important details of the day. Throughout the planning process, she and the rest of the RCR staff was incredibly helpful and responsive. On our wedding day, Jackie went above and beyond to make sure our needs and wishes were fulfilled. Our wedding guests still comment on how beautiful the venue is and how good the food was at the reception. Our wedding day was a dream and we can't thank the professional staff at the Royal Crest Room enough!
Reviewed On 10/28/2019 by Bianca C
The Royal Crest Room team was an absolute dream to work with on my wedding day! Kassie helped us every step of the way and ensured that I had the wedding of my dreams. Even with the unforeseen circumstance of raining occurring during our outdo...
or ceremony, Kassie was able to provide umbrellas to all my guest, and I was able to have my ceremony outside in the garden! The umbrellas were also a nice touch for pictures! The food and service was great, and all our guest had a great time. I would highly recommend The Royal Crest Room for your upcoming wedding!!!
Reviewed On 10/26/2019 by Shannon R
The facility is gorgeous! Plenty of photo ops available. The chef at The Royal Crest Room is amazing even when we requested to add our own cultural dish to our menu. We had that dish during our menu tasting and although it wasn't exactly the sa...
me, we offered a little more information and by wedding day it was PERFECTION. The staff/event coordinators at The Royal Crest Room are also amazing. We felt like they nailed everything we wanted them to and we also felt like a lot was included in their packages that would've cost extra at others. LOVED the Royal Crest Room as our wedding venue.
Reviewed On 8/07/2019 by Danella G
My coordinator Kassie was amazing from the very first day that I met with her, to the time we walked out the door on our wedding day. Kassie and the Royal Crest Room team help to make sure all of the custom touches that I wanted for my day wer...
e able to get done. I especially want to send a big thank you to the Head Chef for his help in creating a custom menu for my day. All of my guest really loved the food. One of the biggest selling points for me was the flexibility of the kitchen. I am so grateful for Kassie because she helped to create a seamless and happy wedding day for me
Reviewed On 6/06/2019 by Jessica L
Everything I could imagine and more! Liz was absolutely amazing in making sure I was having the time of my life. From setting everything up to helping take it down. This team and staff did an amazing job. Having emergency umbrellas on stand by ...
and passing them out when it started to sprinkle. If I had to do it again I would pick this venue a million more times!
Reviewed On 5/12/2019 by Cassandra C
We just had our wedding at The Royal Crest Room on Thursday and it was everything we wanted!! We worked with Kassie, or Kassie with a K as my family and I call her, since my name is Cassie too!! It was meant to be from introductions. Kassie w...
as absolutely wonderful. She was personalable, professional, answered all my questions including the measurements of the napkins and made sure details I didn't think of we're discussed. We worked the closest with her but the entire staff shares the same qualities! I truly felt like the day was just as important to them, as it was to us. The ceremony and reception space were so beautiful!! We received compliments the entire evening and 5 star reviews on all the food!! I highly recommend The Royal Crest Room for any special event, especially your wedding. You will not regret it!!!
Reviewed On 5/09/2019 by Sarah E
I highly recommend The Royal Crest Room for your wedding or really any event at all!! This was the only venue that my husband and I toured. We had other tours booked but we canceled them after touring this venue. My husband and I were engage...
d for almost 18 months and we booked our date 16 months in advance. I had over a year of contacting this venue with random questions or concerns. They all went above and beyond to make our day stress free. It was the most beautiful and memorable day thanks to all of the employees at The Royal Crest Room. Liz was our day of coordinator and she was AMAZING. Anytime we needed her, she was right there. She has an all around great possibility and works extremely hard for her brides. At times when Liz was away or had the day off, the other coordinators helped me and they were all AMAZING as well. About a month before my wedding I was struggling with ivory vs white linens (it sounds silly but it was keeping me up at night!) I called the Royal Crest Room and Kassie answered. She was so helpful and patient with me!! I went back and forth explaining why I was wondering which would look best and she listened (for a long time, sorry Kassie!) gave me her professional opinion, and sent me over pictures of both options in their room within minutes. When people ask me how our wedding was I always tell them I wish I could relive it. Not only because it was the happiest day of our lives but to spend more time at this gorgeous venue with their amazing employees. Thank you, thank you, thank you!
Reviewed On 5/08/2019 by Sarah V
The Royal Crest Room was such a magical place to get married. They made it easy by having almost everything you would need. They offered the ceremony, cocktail hour, the reception, caterer, bar, tables, chairs, linens, and a day of coordinator....
Our coordinator was Jackie and she made sure everything went off without any issues. She was the Rockstar of the wedding and helped me through the entire planning process. The food was absolutely delicious, we got the steak, mash potatoes, zucchini and squash. During cocktail hour we got the scallops which were my favorite, chicken and waffles, and potato skins. We had some dietary restrictions and the cook was very accommodating. I would 100% recommend this venue and if I had to do it all over again I would pick The Royal Crest Room.
Reviewed On 5/05/2019 by Jaclyn S
The Royal Crest Room, property and staff = AMAZING!! From our first appointment to the wedding day, everyone involved was incredible. I received SO many compliments from guests saying how great a time they had, the venue was amazing, the food w...
as amazing -- What a great feeling! And this was including the CRAZY WEATHER we experienced throughout the day. With that in mind, a special shout out to our coordinator, Lizz -- Given the weather, I was emotional earlier in the day processing the likelihood that we would not be able to use the beautiful outdoor ceremony space, but she really changed my perspective when she said "no worries, we'll move cocktail hour around" and helped me realize the level of flexibility we had to try to make it all work. After that I was completely at ease. Later on, Lizz and her team were bouncing back and forth between myself and the Groom and when the weather cleared just enough, Lizz came to me with excitement and said "If you want to do this outside, let's do this!". I heard the uproar of support come from the reception hall when it was announced we were going outside and BAM!! Lizz and the RCR team made it all happen. Lizz took off down the isle with her staff and decorations, they quickly set up and wiped down the chairs so the ceremony could begin, and we managed to have our beautiful outdoor ceremony before the sky’s opened up again. I've said it before and will say it again -- This wedding would not have been what it was if it wasn't for Lizz and her team!! As if that wasn't enough, RCR also provided fantastic recommendations for DJ, make up artist, florist etc. You wouldnt believe the number of guests that said to me "this is the best wedding I have been to in a long time (or best ever!)". You never really know how its going to shake out until it happens and when all is said and done, its the memories and feelings you have about the event that last a lifetime -- I'm so happy to hear such positive feedback from everyone -- It's something I will always cherish. Yes, this is a long review but they deserve it! Rain or shine, your wedding at RCR will be incredible!! Do it!!
Reviewed On 3/06/2019 by Anna S
Beautiful place to hold a wedding, staffs are very nice sweet and helpful, our guests very enjoy the time spent with us there. Highly recommend if you love nature and want have a outdoor wedding👍👍👍
Reviewed On 2/22/2019 by Andrea C
I fell in love the moment I saw RCR. My husband and I were married Jan. 5, 2019 and it was perfect. I imagined my wedding day since I was a child and the RCR made my dreams come true and far beyond that. Kassie was our event manager and she wen...
t above and beyond to give us the perfect day. She would respond the next to to all my emails (because I sent them late at night). She was so prompt and responsive. Kassie has an amazing personality and was always smiling. She made planning at the venue so simple and smooth I had no worries as a bride. When I went to walk down the aisle it was windy and my dress was getting blown under my shoes so I couldn’t walk. Kassie didn’t hesitate for a second, she knew exactly what to tell me to do: kick your way down the aisle lol. And I did just that, I never would have thought to but Kassie stepped up and saved the day for me. I had a moment of panic but she didn’t even bat an eye she stepped up so seamlessly. I am so thankful for her, I can’t say it enough. She’s not a wedding planner but she truly made our planning so smooth I didn’t need one. I can’t say enough good things about this venue and their staff. The chef made so many accommodations for my guests with food allergies, some I worried wouldn’t be able to be done but they made it happen! Freddy was in charge of the food and he made sure everything was pristine! He even offered to help fix my bussle which had fallen before our first dance. I didn’t even notice the severs walking around the room they were so inconspicuous and had quick delivery. I was amazed. The venue is simply gorgeous and they have so many beautiful photo op areas. It was our perfect wedding day and I am beyond happy we found the RCR and Kassie. You will not regret booking this venue, take a tour and you will see why we fell in love with RCR!
Reviewed On 1/21/2019 by BEULAH B
The Royal Crest Room was PERFECT! They made the whole wedding planning process so simple. Kassie was just amazing from start to finish. I couldn't imagine the day turning out the way it did without her. If you have a choice on who you can work ...
with, choose Kassie!! The communication was tremendous. Any little question I needed answered they were right there to help me. I literally had changes I needed to do the day before and they handled it with no problem. The ceremony space was breathtaking and the reception was decorated to exactly what we envisioned. I cannot put into words the gratitude I have for every staff member at the Royal Crest Room for making my dream wedding come to life. If anyone has The Royal Crest Room on their list of venues, look no further, you have found your dream location! THANK YOU ROYAL CREST ROOM FOR ABSOLUTELY EVERYTHING!
Reviewed On 12/26/2018 by Janelle S
Liz was amazing from beginning to end! I absolutely loved how they were so professional, willing to work with our budget, and really hear me out on my desires for the wedding. I'm so grateful.
Reviewed On 12/16/2018 by Daniela A
Wonderful venue! We got married there this past October and had a great experience all around. Jackie our coordinator was great to work with and flexible. Venue has many beautiful photo opportunities and a nice outside patio for cocktail hour. ...
Food and drinks were on point.
Reviewed On 11/29/2018 by Taylor R
Oh my goodness!!! My husband and I could not have been more pleased with The Royal Crest Room. Let me start by saying Kassie is the absolute best! She is a truly sweetheart who listens to your needs and concerns. Kassie responded promptly to ou...
r every question and was very down-to-Earth which helped the stress levels of making sure our wedding day went successfully. The staff at The Royal Crest Room are top of the line going above and beyond the call of duty. Edwin and his crew made sure the reception hall was set up to our liking with the proper table placement and chair amount. Even exchanging tablecloths to have a perfect look. Freddy and the waitstaff were superb. He made sure that every guest was served and that my husband and I were properly fed (which can be hard during a reception). The list could go on for how amazing our experience was. I would recommend The Royal Crest Room a thousand times and two over again!!!
Reviewed On 11/13/2018 by Chelsea T
The Royal Crest Room was the perfect choice for us! We booked 2 years before our wedding and the entire planning process was smooth as far as they were concerned. They made sure our day was everything we wanted and more. The staff was amazing a...
nd our guests complimented the venue highly ! I recommend this venue to anyone wanting to get married in a romantic tucked away hidden gem. Thank you Royal Crest Room!
Reviewed On 11/13/2018 by Alyssa M
This venue was phenomenal two weeks ago when my husband and I got married. Lizz was honestly the greatest person throughout the planning process and the day of. She made sure everyone was where they needed to be and was always there when i need...
ed her. I could not have pictures a more perfect day. This venue is beyond beautiful and I would 1000 times recommend. Thank you to the RCR team for all your help in making our day perfect!
Reviewed On 10/31/2018 by Kassie V
I had my wedding here this month and it was truly a dream come true. Every detail and moment was executed perfectly for the day. It was truly everything I had ever prayed for. I am on staff at The Royal Crest Room and knew that the team was ...
top notch and so professional. The minute I was able to choose a venue, I knew there was no other place we would choose over The Royal Crest Room. The ceremony space is private and breathtaking. The flowers in the garden are always maintained and beautiful. Our wedding was in the fall so we have fall flowers and it was my absolute favorite. Our family formals at the pergola are some of my most treasured of the entire day. The chefs were so great to customize a special menu for me and it was cooked to perfection. My guests were thrilled! The ballroom is a beautiful open space that I was able to customize to my exact wants for our special day. We were able to use the golf course for the personal pics of just me and my groom. We scheduled our pictures during sunset and with the beautiful grounds and gorgeous sunset, our pictures came back and are everything I ever wanted. The team at the Royal Crest Room was on top of everything. I had very small details that were important to me and they went above and beyond to ensure that everything was done. Jackie & Lizz were my Catering Managers. They are phenomenal and so wonderful at what they do. You can tell that they truly care about their couples getting married and that they day goes seamlessly and stree-free. Freddy was our Banquet Captain and with him and our staff, food service through out the night was flawless. Tyler & Topaz were our bartenders and did a great job at serving our guests and making the night extra fun! Our day was truly perfect and it wouldn't have been possible without the amazing staff of The Royal Crest Room. It was beautiful, stress free, and everything I dreamed of. If you are looking for a cost effective place where food, bar, tables, linens, and chairs are included and you can truly customize each of their spaces to make your day exactly what you want, and you want a staff that will truly care about you and your day, The Royal Crest Room is the place for you!!
Reviewed On 10/25/2018 by Kristina G
This place is beyond amazing!!. The location is beautiful, the food amazing, and the staff incredible. If you book here ask for Lizz who was beyond helpful during the process and the day of. My husband and I are eternally blessed to have had ou...
r wedding here
Reviewed On 10/13/2018 by Jennifer S
You won't find better team than those here at RCR! We looked at several other venues before this one, and they always left us feeling like we would just be another date in their calendar. Not here! Right from the get go we were welcomed with a ...
warm smile by Kassie, an event manager quickly who became more than a friend! It was an easy decision for us, and one that we continued to be thrilled with! They worked closely with us while planning meals, promptly responding to my dozens of emails, and made sure every detail was just how we envisioned. We were able to hold our rehearsal breakfast (did someone say omelet bar!?) here, which helped the day of to go much smoother. Speaking of day of, what a great team! We got to meet even more of the team that would be helping put our day together, and each one greeted us by name! They were ready early for this detail-oriented bride to set up all her own center pieces, and were always quick to help when we needed something! We truly had our dream wedding, and I feel completely blessed to have Kassie and all the wonderful people at RCR on our side!
Reviewed On 10/02/2018 by Anais M
My husband and I stumbled upon The Royal Crest Room on the Knot's website. The beauty in the photographs I saw led me to submit an inquiry for a tour. Jackie met with me on the properties and walked me through the venue. I knew that was the pl...
ace I wanted to have my wedding when she took me outside to the Rose Garden. I was speechless. Jackie was so patient with me as I asked a thousand questions. She responded to all of my concerns without hesitation. The morning of the event she was on point with checking on me and making sure we were all good to go. At one point we were having difficulty with the music and she saved the day. The entire team at The Royal Crest Room was phenomenal!! We had a beautiful wedding and we could not be more grateful. Their professionalism exceeded my expectations and I highly recommended this venue to anyone looking for a private breathtaking location to host a wedding.
Reviewed On 9/30/2018 by Erika C
My husband and I got married here last weekend. From the moment we walked into the venue, we fell in love with everything about it. Our day of coordinator was Lizz and she was absolutely perfect. She made the wedding day so much smoother and ea...
sier on me and my husband. She made sure my vendors were in check and knew where they were supposed to be. She always made sure I had a drink in my hand during the reception. The royal crest room made my dream wedding come true and I would recommend this location for anyone!!!
Reviewed On 9/30/2018 by Tish P
My nieces wedding ceremony and reception was at The Royal Crest Room in St Cloud, Florida. I had the extreme pleasure, as the coordinator, to work with Jaqueline Quinones and her stafff. The event was impecable from start to finish. From th...
e planning stages to the execution Jackie was so helpful, professional and perfect as the event manager. We could not have been more satisfied with the venue and all of the team that assisted. Thank you Jackie, every bride should be lucky enough to have you work with them.
Reviewed On 9/14/2018 by Sarah C
I was a bridesmaid in my friends wedding the last weekend. The experience was awful! To start out the day before we went for the rehearsal. The reception space smelled like wet dog. At first I thought I was wrong, but my fiance pointed it out t...
oo. We also found out we wouldn't be able to set up before 2pm in the next day because they had an event in the room that morning. So the next day the bridesmaids were setting up the room in their dresses with hair and makeup done. One of the staff members (I don't remember her name, but she had brown curly hair) came in the locker room we were getting ready in wearing her pajamas and looking like she just rolled out of bed. My friends wedding coordinator, whom had ensured my friend she would be there "every step of the way" showed up at 3pm. 5 hours after the bride was there. As we were setting up the reception space the "coordinator" came up to my friends mom and told her they wouldn't have the draping or chandelier they had purchased due to weather and the guy who put them up couldn't wait because "he had somewhere else to be" then when my friends mom said it was unexceptionable the "coordinator" wanted her to talk to the vendor. Please tell me what coordinating this lady actually does. The photographer that was recommended by the venue informed the bride the day before that she was out of town and would send a replacement. The replacement showed up late and honestly seemed uninterested in actually capturing the wedding. All in all the wedding was beautiful in spite of the venue staff. So glad I didn't book my wedding here.
Response from the Vendor on 09/22/2018
We’d like to do our best to respond to this review that contains so many inaccuracies. We certainly do not ever receive reviews like this from bridesmaids so we are surprised by it and consider it a little exaggerated and dramatic, to be frank....
Firstly, this bridesmaid does not recall correctly that this rehearsal took place two days prior to her friend’s wedding. We are not certain why she would make such a harsh comment about what they perceived about the smell of the ballroom. It could have been possible that they walked by a couple of bags of dirty linens that were being picked up later that afternoon (from the wedding the night prior). If so, that was quite a temporary infraction on our part, we would say. It is challenging to discuss details about another bride’s wedding with a bridesmaid because truly no one but the main contact person – usually the bride – is involved in all of the detailed level of planning or communication with our team, or understands the contractual obligations. This bridesmaid would not have known that the contract that her friend signed with her venue outlined the duties of our team and the start and end times of the event, along with the explanation of the two-hour window allotted for setup prior to the start time. She would not have been aware of the courtesy arrangement of having the use of the on-property get-ready rooms that do not also include staff assistance during that window of time. The room use is just that – room use. As this young lady will get to decide when she plans her own wedding, there is a helpful vendor called a full day-of coordinator that a bride usually hires to tend to centerpiece assembly and out-of-scope ballroom set up. However, if she chooses the DIY approach like her friend, her own bridesmaids and family members will have to pick up the slack on her behalf…and therefore, may experience “an awful time” as it appears she did at her friend’s wedding. It is worth noting that this bridesmaid does have all of the times inaccurate in her review. And again, she is claiming to know about a promise that our Event Manager allegedly made to her friend about being there from the moment they arrived on property. Our Event Manager arrived well before the start of the setup window, as contracted. And our other Event Manager was on property to help in case of emergencies, in fact, had to get there ahead of her shift to help unlock a door that this bridal party locked and could not get back into. Their perception of someone perhaps not looking all ‘put together’ may have been due to this situation, however, it is ludicrous to hear that ‘our staff member was looking like she rolled in in her pajamas.’ That would be this reviewer’s subjective opinion on what qualifies as ‘pajamas’ we suppose. There was a situation with the draping and the severe weather in the area. Well before the setup window officially began, there was something mentioned to the mother of this bride about the draping person worrying about being able to get there, however, all of that, unbeknownst to this bridesmaid and unfortunately to that bride’s mother herself, that never got to be worked out together. Sadly, this bride’s mother had a very angry, emotional outburst that prevented any productive communication from taking place. Our event managers were working with our valued partner (who was also this bride’s vendor for another service) to come up with a “Plan B” in case the bad weather were not to pass. He needed to know at that time whether this mother would appreciate his offer of renting (not purchasing) lovely draping and canopy for the ballroom in case the weather forced the ceremony to be held indoors. That offer was his to make and given the tension, after the mother yelled at our Event Manager in front of many in the ballroom, it was the most logical move at that time on our part. It is unfortunate that this mother was not able to calm herself down enough to hear this offer. As this bridesmaid knows (or perhaps doesn’t recall correctly), our team was able to successfully set up the draping and chandelier outdoors for them and even though the rain had passed, they chose to hold their ceremony indoors. Afterwards, they were all able to have their photos taken with the draping outside. Once again, because The Royal Crest Room does not provide full day of coordinating, as contracted, we would not have been aware of any of the details related to a photographer. The ultimate choice of outside vendors is that of the client and any stress or disappointment related to that choice is not our responsibility. We read this review and had a hard time figuring out just what made her think the experience was so awful. We see one star, we see complaints about things that she really had no idea of herself. This bridesmaid did not know that The Royal Crest Room delivered exactly the scope of event that was contracted. The timing, the execution, the food service, the courtesy and kindness were all to the high standards that made The Royal Crest Room one of the finest venues in Central Florida. If undue stress and disappointment was felt by this bridesmaid, as it appears to have been, we do not accept her claims that it was the fault of our venue.
Reviewed On 9/14/2018 by Honor K
After trying to be the bigger person I tried writing a positive review but I’m going to be honest. I got married almost a week ago and I’m just still in shock of how disappointed I am. This venue was the first we toured and we fell in love with...
it. We booked right away. After booking I got started on list after list. I then wrote a whole spread sheet on who was eating what and what allergies they had and what table they were sitting at (I put gems on their place card to help show who had allergies) Well the waiters and DJ came up to me NON-stop throughout my wedding asking me questions and my day of person, Kassie, was no where to be found, I saw her three times!(5 mins before I walked down the aisle, during photos and after while we did our exit) She also told me she’d be there in the AM to help set up and such but she didn’t arrive until after 3pm. We had a rain issue and the vendor couldn’t put up the chandelier and draping up outside. Instead of handling it, Kassie brought my mother the phone to talk to the vendor, THATS NOT MY MOTHERS JOB! She should’ve handled all that. Also my wedding party went over and ate at the restaurant and then went to help set up the reception room, as I’m trying to put my dress on to hurry over and take photos, Jackie comes into the room with the bill as I’m naked, just walks right in. It was extremely annoying and I was just shocked. She didn’t leave or shut the door either, I paid a LOT of money to get married there and that couldn’t be dealt with another time or at least in another room where people are clothed? I understand they just needed to pay their bill but I think the timing was inappropriate. My cake cutting was done in the corner of the room and the photographer they recommended was standing against the wall most of the night not taking photos. So not only did I DIY my whole wedding I also was the maître d’ and day of coordinator at my own wedding. Thank God I have amazing bridesmaids and family members because if it was not for them nothing would’ve been done. Freddy did do a great job moving my ceremony in doors due to the rain, he was amazing, and the only positive I can think of looking back. BUT I got to marry the man of my dreams so in the end I’m happy. I would not recommend this venue. Even if it’s beautiful, my husband and I did not get to enjoy our wedding and we’re overly stressed throughout the day. Funny how it seemed the venue was on top of everything when I was still paying for it, but once it was paid for I was left to fend for myself. Do not get married here unless you want to stress the whole wedding and be ignored by the staff.
Response from the Vendor on 09/22/2018
It disappoints us that after all of our great communication from the day this couple booked with us, and our hard work on the day of her wedding, that this bride felt disappointed. We hope that our response will help her to understand things a ...
little more clearly so she can better cherish her memories of her wedding day. We would like to suggest that in the anxiety of her big day, with the combination of all of her DIY duties and the added element of bad weather, it would have been challenging for any bride or mother of the bride to have sailed through this particular wedding day without a little bit of stress. We always do our best – in good weather and bad – to have things go as smoothly as possible. The reason why this bride did not see her event manager, Kassie, is that she was working very diligently in the kitchen with the culinary and service teams to ensure that these guests received the meals they chose and to also make sure special dietary meals were served correctly, as we take this very seriously. Freddy was in charge of the servers and has no memory of his servers bothering this bride. If the DJ spoke with this bride, that is not our responsibility. To think that Kassie, the Event Manager (not full day-of coordinator) should have been in the bride’s sight at all times and to think that no one should have asked the bride a question is simply unreasonable. Kassie would not have promised to be there so early in the morning. This bride chose to take advantage of our complimentary get-ready room on property. They came in early to get ready. Nowhere in the contract is it stated that we have staff assistance during that window of time. That unfortunately was a misunderstanding that we certainly wish had not happened. The contract that this client signed goes into great detail on what the role and duties are of the venue and of the client. There was a severe weather issue and we received a call from the vendor about that as he was on his way over to our venue before the start of the setup time. He wished to simply address the possibility of if the weather would continue like it was. With severe lightning, it was not safe for any person to be outside setting that up at that time. Unfortunately, the mother overheard our conversation on the telephone with him and misunderstood what was being discussed and demanded that the draping be put up no matter what (unfortunately yelling at Kassie in front of others). It was an awkward moment. The mother was not aware of the fact unfortunately that we had already been not only working on a solution but also a possible Plan B for them in case the rain didn’t stop. He wanted to offer to her the opportunity to have beautiful draping and a canopy set up for them in the ballroom in case their ceremony needed to be moved indoors. The bride stated that it was not her mother’s job. However, it was the mother who was making demands of the vendor. We felt it was appropriate for the vendor to respond directly to her. When weather does become a factor, the venue does need to work with a close family member to determine the best course of action. The weather did let up, thankfully, allowing our team to set up the rented draping and chandelier in plenty of time. They could have had their outdoor ceremony however, the father let us know that they wished for it to be moved indoors. Our team successfully accommodated this for them. And afterwards, we were happy that they were able to have their photos taken outdoors with the beautiful pergola draping. Earlier in the day, our other event manager, Jackie, had to collect payment for their restaurant tab (we aren’t sure why that wasn’t taken care of earlier). Jackie definitely did not barge in that room, we politely knocked, and heard ‘come in’ and then apologized for the interruption, explained that we needed to take care of that matter before the rest of the wedding got busier. The mother took care of that matter quickly and then on our way out, the bride made sure we heard her tell us that she was super happy with Kassie, that “she was amazing, that she loved her, Kassie was so patient with her emails, etc.” No one appeared indecent or upset with upset with us for anything … and if the door didn’t get shut, perhaps the photographer or someone else opened it again. The cake table was set up right where it was shown on the room layout that this bride received in her final details meeting and in her ‘in’ box. We are just not responsible for a client’s vendor selection or their performance. We do our best to oversee this and did not see anything that was concerning, except we did witness the bride getting upset with the photographer at one point. We do not understand the two apparent points of view that are expressed in this review. It seems to have bothered this bride that our staff came up to her “non-stop” and then, on the other hand, she says she felt ignored and that they were left to fend for themselves the entire time. We were surprised by this review because on this day, we sensed that a happy, festive wedding ceremony and reception took place in spite of the small patch of bad weather which we cannot control. Our servers and event managers dutifully fulfilled our obligations. We are confident that their wedding photos will reflect genuine happy smiles on everyone’s faces. At the conclusion of this event, the groom wanted Kassie to know that he was happy with the day and he thanked her. The father who identified himself as a General Manager of a local high-profile entertainment facility actually went out of his way to let both Kassie and Jackie know “how great they had been” and thanked them “for being so accommodating and providing such great service.”
Reviewed On 7/29/2018 by Heidi S
The Royal Crest Room was the perfect venue for our wedding! We had been in search of somewhere that had a rustic country feel, but with elegance and class. The Royal Crest Room was everything we wanted. The day of the wedding couldn’t have been...
more perfect! From the gorgeous, spacious bridal room to get ready in, to the beautiful garden scene and furniture, to the attentive banquet staff during the dinner reception...we couldn’t have asked for a better wedding! Yes, it rained, but the Royal Crest Room staff didn’t let that stop a beautiful wedding from taking place. Lizz, our day of event and on-site coordinator, knocked our socks off! She was amazing! Whatever we needed, she was already taking care of it before we could even ask. She even handled our DJ situation when it went a little “off track” from what we had planned. My husband and I are ever so grateful for The Royal Crest Room! We will forever cherish the great memories and excellent service they provided us. If you are searching for your perfect wedding venue, this is where you should look!
Reviewed On 6/17/2018 by dominique b
The Royal Crest Room was by far amazing!!! While getting hair and makeup done, jackie came to check on us multiple times, made us feel so comfortable and relaxed! Realized the rain was coming and quickly had us start our ceremony and pictures! ...
Freddy and his waiting staff were amazing! Always asking me if I was good! Freddy even got me an extra plate of food because it was hard for me to get up and down in my dress! The place was so beautiful and everyone loved it! I’m so thankful I chose the Royal Crest Room for my big day
Reviewed On 5/03/2018 by JoAnn M
Our wedding turned out just how I pictured it. Lizzie was great and responded right away by email. She helped the day of to set up everything. Food was delicious. Venue is perfect for a smaller wedding. We had 45 guests. They handle the caterin...
g, bar, linens etc for a reasonable price. I am so happy with how everything turned out.
Reviewed On 4/28/2018 by Katee R
The Royal Crest Room is GORGEOUS! Jackie was an absolute DREAM COME TRUE! Seriously, I don't know if we would have managed without her. The catering they provide is to die for (seriously try their sweet potatoes with all the good stuff, we got ...
so many complements on those alone). The planning process is so easy, they kept us informed, and kept us on track with our planning timeline. I didn't stress out once for anything regarding catering or the venue. I looked at one venue before the Royal Crest, and decided to not even see the third one. They have several options to fit most any budget, and you can add as much customization as you want. We only had one tiny hiccup with a last minute food item we didn't receive (like we added the week before). I had such a great day for my wedding I never even noticed it wasn't there. My mom asked me about it the next day, and that's the only reason I noticed. We called Jackie and she was very apologetic and offered us a refund for the food item. I would absolutely book this venue again in a heartbeat. Everything was absolutely amazing, and I can't thank Jackie and the Royal Crest team for giving me the most amazing day!
Reviewed On 4/17/2018 by Gloria N
I cannot say enough good things about this venue and their staff. This was the first venue we went to visit and it was love at first sight but the love just grew!!! 1. The venue itself is beautiful on its own, with so many pretty spots to take ...
pictures in. 2. Lizz was the coordinator to meet us, show us round and talk us through their packages. She was knowledgeable, friendly, honest and very helpful... we love her! 3. The venue offers unbeatable value for money in their packages. 4. Our experience throughout the planning was first class, responsive and always professional. 5. At our tasting we realized how AMAZING the food was. 6. We ended up booking our rehearsal dinner there and had the best time 7. On the day the team was INCREDIBLE. So flexible dealing with rain right at our ceremony time. They really made our day wonderful and I would not change it for the world. Thank you RCR team!
Reviewed On 4/16/2018 by Sloane M
We had our wedding here about a month ago and it was incredible! We do not have enough good things to say from the venue to the staff to the food it was all wonderful. Jackie was absolutely amazing! They made sure everything was perfect for us ...
and the guests all had a great time. It is absolutely beautiful and they are so flexible and easy to work with. Thank you for making our day so special we are so glad we picked the Royal Crest Room!
Reviewed On 3/31/2018 by Brandon L
Where do I start, I had the wedding of my dreams here at The Royal Crest Room. Everyone was so accommodating and friendly. The staff went above and beyond to make my day everything I wished for. Kassie and Jackie were both my managers the day ...
of and they are the reason my day was perfect. Thank you to Freddy and the staff who took care of food service. The food was AMAZING. I can not express in words how thankful I am. This venue is THE BEST! THANK YOU!! Lizz and Brandon Lajoie.
Reviewed On 3/30/2018 by Alexis S
The Royal Crest Room is absolutely amazing! It's a beautiful venue with a stunning outside ceremony area, an adorable cocktail area, and a perfect reception room. The reception area acts as a blank canvas, allowing you to decorate exactly how y...
ou want to. It has beautiful chandeliers hanging from the ceiling. We added draping and uplighting to the room and it was gorgeous. My husband and I did all of our planning through Lizz who is an angel because she works to make everything exactly the way you want it. She also gave us suggestions for a photographer, DJ, and florist and they were all wonderful! My husband and I really enjoyed ourselves at our wedding. Everything ran smoothly and the staff made sure my husband and I always had our favorite drink in our hands. And I have heard nothing but wonderful comments from our guests. Everyone loved the venue and the food - the food was fantastic! Thank you RCR for giving my husband and I the most memorable and perfect day of our lives.
Reviewed On 3/26/2018 by Kyle F
The Royal Crest Room was the perfect location for our dream wedding!! The venue is absolutely stunning, the staff was incredible to work with, and the food was delicious. I cannot think of a single bad thing to say about our experience. We splu...
rged on the draping and the chiavari chairs in the reception area and it was simply gorgeous! Kassie was our day of coordinator and everything ran so smoothly. Thank you Royal Crest Room for providing us the perfect wedding!!
Reviewed On 3/10/2018 by Cameron N
Yeah, so basically perfection. Venue was stunning, staff were nice, the planners were great throughout the process. Quiet, scenic, and perfect for a wedding. Yeah it's out there, but it's worth it. Our guests raved all night about the scenery a...
nd food. Lizz was our coordinator and it was great working with her to make our day perfect. Yeah, there were some bumps leading up to our day (make sure your rehearsal is setup well in advance), but it was worked out and we had a great time. They do shut down part of the course during the ceremony, which is nice, and they let you run around in golf carts after the ceremony. Best of all, it was affordable. The food and drink options certainly saved our parent's wallets by the end of the night.
Reviewed On 2/18/2018 by Nancy N
This venue was absolutely perfect!! It was everything that we could have dreamed of. Jackie was great she helped out so much and made sure the night went perfect for us. We cannot say enough great things about the Royal Crest Room!
Reviewed On 1/31/2018 by daisy G
We cannot say enough good things about the Royal Crest and their amazing Staff Kassie was incredible so helpful , everything was perfect , we keep getting compliments on how beautiful the venue , how great was the food. highly recommended!!!
Reviewed On 1/22/2018 by Stephanie F
We highly recommend this venue! Upon first meeting with Lizz we fell in love with both the team on site and also the venue at the same time. The entire team was so accommodating and so helpful in this entire process. On the day of, I cannot sa...
y enough about Kassie, who ended up being our contact throughout this process. She was so great about helping us make decisions for that day and gave us the time and space in which to make them. On the day of, she made sure that all of our vendors came in and out seamlessly and made sure I did not stress about any minor hiccups that occurred. The food was amazing; Chef James did a phenomenal job and accommodated our guests with dietary restrictions, which was important for us to do so. Our guests were pleased with the taste and quantity of food. The wait staff was efficient and friendly; they made sure to provide quality service. Freddy, who was the manager of the wait staff, was so helpful and warm. Overall, the entire team demonstrated a high level of professionalism, kindness and care throughout the process and during the entirety of our big day. We cannot say enough kind words to express how pivotal they were to making our day feel so special.
Reviewed On 12/13/2017 by Jennifer T
It's a 1 star if you get Cassie as your coordinator, and a 5 star if get Lizz. I still settled for 3 stars because I really do genuinely like the look of the venue, but you have to really trust them the day of the wedding that they're not going...
to drop the ball because all the meetings prior to my wedding was stressful and my in laws tried to convince me to not go with them. They set us up with Cassie as the day of coordinator, and she was not at all knowledgeable and was not helpful when it came time for us to meet in person. She didn't know their menu, she didn't know their drinks, she didn't want to walk across to the other building to grab her laptop that had all the information for her. We flew in from Houston and drove 2 hours to the venue and she was unprepared for the meeting. We contacted the vendor and she asked for us to give her 1 day for a thoughtful response, and it's been 1 week and no response. On the one hand, I was so happy with the way the photos turned out, and how great Lizz was at saving the day... but on the other hand, I felt like I would have taken a wild gamble had I stuck with Cassie as the day of coordinator. She was present the day of my wedding and when my husband asked her where the cooler for the flowers were (something we discussed in length at the meeting), she had no idea who he was or if there was a cooler he could use (AFTER she told us there was one!). It was just a lot of unnecessary stress, especially the day of our wedding when it came to our interactions with her. We feel like the least they could do was to apologize for Cassie's unprofessional behavior, or respond to us when we tried to express our concerns. As much as we love Lizz, If I could do it over again, I'm not sure if we would go with them. However, if you have your heart set on this venue, my recommendation is to go meet your day of coordinator in person, and go with your gut. If you could, request Lizz, because she was amazing, and I would have gladly given them a 5 star raving review if all my interactions was with her.
Response from the Vendor on 12/15/2017
We appreciate this feedback. When they reached out to us initially, we did ask them for a couple of days so that we could provide them with a thoughtful response. It definitely matters to us to learn as much as we can about the experiences of o...
ur couples. We, in fact, were trying to learn a little bit more about a transportation receipt that was submitted to us by them, a couple days after we received their initial email. We reached out to the company whose name was on that receipt and were hung up on several times and attempted to reach them via email to be able to discern whether it was a licensed transportation provider so that we could take care of this for them. We still do not have resolution on that item and were attempting to minimize any undue stress regarding that for them. It does appear that this couple was super happy with their wedding day despite some perceived wrinkles. The Royal Crest Room has a great team of Catering Managers who definitely go above and beyond. We are glad that their wedding was a success and wish them many years of happiness and a bright future.
Reviewed On 12/11/2017 by Jenna K
I can't thank Jackie enough for making our wedding day perfect at the Royal Crest Room. We planned our wedding remotely from California, but Jackie and the wonderful staff at the Royal Crest Room took all of the stress out of planning remotely...
. Once we made it to the big day, everything was perfect. The venue is gorgeous and doesn't need much decorating because of the flowers blooming outside. Everyone loved the cocktail hour outside and really had a great time. During the cocktail hour, the wedding party took golf carts around the golf course, which was a really fun way to take pictures. Compared to every other venue I looked at, the Royal Crest Room was the clear winner. They give you a wedding day coordinator to keep everything on schedule and running smoothly. I had no idea how much better that would make the wedding for me. As the bride, I could just relax and know that everything would be just perfect. If you have your wedding at the Royal Crest Room, you won't regret it.
Reviewed On 11/29/2017 by Andrew P
Had a Thursday wedding here. Simply put, this wedding would not have gone smoothly or as perfectly as it did without Lizz and the amazing staff over at the Royal Crest Room. Any email or request or question we had was answered so fast I wonder ...
if they do anything BUT answer emails over there. We looked at maybe ten other venues before we found Royal Crest and from our first few minutes exploring the many photo locations, the beautiful ceremony site, and the spacious and flexible reception room we jumped in. To top it off, Lizz is honestly the most friendly, upbeat, and knowledgeable woman we have worked with. She asked us questions to things we hadn't even considered and helped us craft a flawless timeline for the ceremony and reception and made adjustments on the fly that kept the day going smoothly. If anything exploded during the day we did not see it. The rehearsal had some hiccups because our family is huge and very in your face and Lizz handled everything very professionally and helped us organize the chaos in a way that made sense. The day of the wedding itself was so perfect. Words cannot even describe. The venue was clean and flawlessly laid out, and the organization and timing of every little detail was perfect. Lizz took us around for photos, kept us on schedule, and helped with every little thing it was crazy. We forgot to tell her about a peanut allergy in the family (that we actually made a mistake on because the cake was peanut butter!) and she was quick to clear the cake after the cutting and package it up for us. The wait staff was incredible. Each member came up to us several times throughout the night to check in on us and provide us with drinks or anything we may have needed. The food. OMG the food. Incredible. Worth it alone.
Reviewed On 11/27/2017 by Emily M
Such a great venue! The outdoor area is GORGEOUS! The staff was very friendly and attentive. We are so glad we decided on The Royal Crest Room for our wedding!