The Royal Sonesta Minneapolis Downtown

cy in August. This could have been disastrous in any other situation, but transitioning to Nancy was a gift. She had all of the communication pieces from the old coordinator and was able to work with all of our outside vendors. She was available anytime we had questions, whether it was via email or in person. She even stayed at our wedding until the end to ensure everything went smoothly, and we had a 12 hour day! It's important to note that the hotel staff are union, meaning anything brought in from the outside has to be set up by the outside company. We didn't have any problem with this, despite having over 8 different vendors for various things (chairs, flowers, tablecloths, food, etc). We would not have been able to pull off our big day without Nancy. THANK YOU SO MUCH!

our decor the day of, and the hotel staff helped us clean up the day after. They were efficient and kind, two things that mean 1000 times more when you're frazzled on your wedding day!

ul and they did a great job overall. Nancy was very professional and was able to answer emails and questions very quickly. The night of the wedding their team members were very helpful and did an amazing job following up with guests and the bridal party. This was our second wedding at the Radisson Blu. My sister had her venue here 5 years ago. They did a great job at my sister’s wedding and our experience was even better the second time. I would highly recommended having your wedding here. It was very elegant and they were willing to help accommodate you and the guests without question.

with Gina and after over a year of working with her, we received an email stating she is no longer working with the Radisson. Not only did all of the information that we had covered have to get thrown into someone else's hands but the communication was very poor and I felt I had to reiterate what I wanted for our wedding. The day approached and there was no available staff for any questions, we had a extremely rude bartender which caused my guests to have to leave the third floor and go to the first floor bar, the room keys only go to the designated floor which is challenging and not accommodating for guests who would like to go to other rooms, we had random strangers walking the third floor during our reception, and they charged my card an over-abundance of money without an receipt or authorization from me because of the sales managers mistake. I was very disappointed and it is such a shame because the venue and the hotel is very nice and the dinner was great but these little details caused such an inconvenience and we ended up having to pay way more money than anticipated.