We used the Santa Cruz Experience for our wedding day transportation, and it was super easy. After getting some info via email, I decided to book their shuttle service. I liked tha...t their package was a flat rate, included all the fees, and we could divide up the hours how we needed to best fit the wedding party needs. I signed the contract and paid the fee. After that there wasn't really any communication, but there wasn't any needed so that wasn't a downside. They were always responsive to any questions I had.
On the day of, the van showed up as agreed and everything went very smoothly. The times I needed a ride, the van was right there, ready to go. Unfortunately, I was so focused on all the other wedding logistics that I forgot to ask our driver's name, because he was awesome! He was super sweet and helpful. We were very happy with the service from start to finish and would recommend it for anyone needed a wedding day shuttle for guests.