I fell in love with the Hilton as soon as I saw the foyer and ballroom. It was so "me". Once we decided that this was the place, it was all smooth sailing from there! Amy(sales ...manager) and the staff were so accomodating and pleasant. So detail oriented, things I never in a million years would have thought of. Whenever I had a question, Amy was always available, even stayed late one night to listen to me complain about something, even though she was missing an afterhours office party! The night of my wedding, we were on a timeline to make sure we got what needed to be done, done and to ensure we could enjoy the reception. As each interval approached, I felt a gentle tap on my shoulder to let me know what the next step was. I was never rushed, just made aware. As any bride knows, the night flies by, and it is nice to have someone looking out for you! Inside the ballroom, the Hilton staff made our plates, brought us our cocktails. Even walking up to the bar, the bartender just stuck her hand out with my drink, didn't even have to ask!!! Even though we didn't get to eat much that night, I do know the food is/was amazing. The Saratoga Hilton is all about detail and they do it well! Our suite was huge and awesome and clean. I could have stayed there all week. Our wedding block had about 50 rooms that night and not one complaint from any of them.
I can't begin to do enough justice for the Saratoga Hilton. I was so at ease, never nervous about anything they were in charge of. I had a great sense of comfort knowing Amy was running the show.