The Shore Club

ld to new owners and we had already rescheduled 2x due to Covid, we were on alert. The new owners immediately put our minds at ease and honored the preexisting agreement. Fast forward to September 2021…after filling every room at the hotel with our guests, we saw the rooms were beautiful and the linens top notch and the employees went out of their way to make it a special weekend. There is still some work to be done in the rooms, but we were very pleased at how much was accomplished in such a short time given all the material and resource shortages driven by Covid. The wedding day was perfect. The Atrium was bright and energizing for the ceremony and party rooms clean and elegant. Our guests were very happy with the quality and quantity of the cocktail hour and reception food, drink and service. The surf and turf was a nice touch for our Beach wedding. Shout out to Chelsea, Brian, Pam, Terry, Nicole, Penny and Billy. They helped us navigate the expected and the unexpected. In fact, when a local car service bailed on the wedding couple the night before they were to travel to Newark Airport for their honeymoon, Billy called all his contacts and given the late notice from the original car service, Billy said “don’t worry, I’ll take you myself” on his day off! We are excited to return when The Shore Club opens up their Steak House, Roof Top Bar and other upgrades. PS – The venue did not ask us to write this review, but I wanted to share an up to date and honest perspective.

t of the planning process. Thank you!!

WANT TO READ THIS! I PROMISE. The original owner Mike Doolan , created the "it" spot which later turned into a wedding venue, Doolans Shore Club. This family was known for their welcoming spirit and hospitality, just ask around the shore...(I live out of state so that's impressive.) Sixty plus years they put their blood sweat and tears into making sure that this was part of their legacy. Fast forward to my wedding back in july 2015. I discovered Doolans through my new family. Most of them had their wedding, bridal shower, baby shower, renewals at Doolans shore club. So, Naturally that's were I had my wedding. I had an amazing time. I was accommodated in any way possibly including all of my guests. Granted Doolans was a bit dated but the way I was treated made me forget all of those things. I was greeted with a smile, felt like I was home. If I had an issue with anything it was immediately addressed. Sadly, Doolans lost the Patriarch and most recently the Matriarch of the family. Then it was either sold or under new management. I still don't have a clear idea about this. If they only answered the phone or responded to voicemails I would have a better idea. This day marked the 6th month of me calling to contact The shore club....Previously Doolans to set up our Anniversary dinner. I called and was unable to reach anyone. I did reach someone on the previous Wednesday which was a male , did not give his name when answering. I explained to him I would like to set up an anniversary dinner and no one has returned my calls. I also mentioned I was given a credit for an anniversary dinner and would like set that date up in July. He proceeded to tell me "We do not honor any credits, gifts cards or prepaid rooms that are under the current prices of rooms now , anymore." I asked if I could see if it was possible the manager would honor it. . He said a manager would call me back. I spoke to a female , again no name. I speak for a few minutes explaining how I would like to set up an anniversary dinner and if it was possible to honor the credit? her response "Okay, so I don't understand why you were telling me this." I responded "Ma'am I spent a few minuets explaining this to you because I need you to understand how and from who I received the dinner credit and if I can redeem it'. Her response "t don't catch an attitude with me." My response "I am sorry I am merely expelling the situation so you can understand why I had this request and we have been on the phone for several minutes now and I am re explaining it, I hope you can understand my frustration and it was not my intention to be rude." " Her response " When you can not have an attitude you can call back ." So, I called back only to find out she BLOCKED me from calling. I am beyond mortified that a business would EVER treat someone this way. Once a favorite spot has now just really changed my whole perception of this place. If the shore club was willing to : - Not return my calls for 6 months -Use a rude snide tone with me -Hang up on me -Block me -and not honor my credit (Mind you that is such bad business practice and everyone knows that) Then this isn't the place for me or any of my family members anyone.......

wanted to maximize their time out here. Chelsea was so accommodating, so responsive, and so eager to help us celebrate. She allowed us to bring some rental pieces the day before the events, let us in early to set up, and gave me full control of putting on my own playlist. The day of "Shower-palooza," although she had several other events happening at the same time, she kept checking in on our dual events to make sure everything was going smoothly. The staff and servers at The Shore Club are so professional and attentive, our guests never had empty water glasses, and nobody was sitting, waiting for the buffet style food to be replaced. Between the two events, the staff seamlessly flipped the room around, put out different tablecloths and napkins, and gave us plenty of time to put new decor up. I am upset I cannot have Chelsea coordinate my own wedding, as it is at another venue. I want to shout out Billy, another event coordinator, and Gabriel, one of the servers, for all of their communication and dedication to making this day so special for my sister and I.

g and made it so that we had NO STRESS! She took care of any hiccups and I LOVE HER!! You want her planning your wedding! Then we go to Mr. Perez and his staff. They made the tables look perfect and all of our guests kept saying how amazing this staff was! You want considerate and professionalism-then have your wedding here. Last but not least- Frankie!! He took the baton from Chelsea and I love him too. So kind, professional, and made sure that the night was PERFECT!! I RATE THIS PLACE 100!! DEFINITELY CONSIDER THIS PLACE !!!

xperience with the new owners was definitely a tough transition that created nerves and apprehension. However, I really must give them all the credit after how wonderful the last few weeks leading up to our wedding and actual wedding day was! Chelsea, our event coordinator, was attentive, thoughtful, and flexible. She got back to me quickly whenever I had questions and tried her best to accommodate whatever requests we had. The day of, she was perfectly present and efficient, getting whatever our party needed and ensuring we were ready to go. Pam, owner/sales, attended our final meeting and provided great ideas, was flexible with last minute Covid concerns, and checked in throughout our rehearsal. Brian, the general manager, put our minds at ease ahead of time and was on top of everything the day of from making sure our hotel guests had their welcome bags to getting breakfast together in the morning. Frankie, manager (I think!) had an eye for detail and was quick on his feet to help us anytime. Miguel and Jose assisted with any tasks needed and were always a smiling face throughout the day. Penny, our maitre d', couldn't have been sweeter or more attentive. I had a food allergy and she was always sure to check in with me about any questions. She got everybody where they needed to go during the reception. I wish I could say I knew everyone else's names, but honestly all staff and servers/bartenders were just fantastic. We dropped off everything the day before with notes on how to set up and they were followed to a T. And lastly, all food was amazing!!!! From cocktail hour to dinner, just perfect. Kudos to the kitchen staff. Myself, my family, bridal party, and guests all had a wonderful time! Thank you to The Shore Club for completely taking care of us on our special day.

I couldn’t have dreamt up anything better! Thank you Penny you’re the best!!

ed in months either. We walked into a horrific smell in the lobby. The person who showed us around couldn’t answer our questions on when the renovations would be completed and Skipped over showing us the new guests rooms. They were clearly having events while construction was going on, missing windows in the atrium were replaced w plastic coverings. I feel bad for anyone who scheduled up coming weddings. I was sent a pricing menu a few weeks ago that is no longer an option, would have been nice to have received the correct pricing. We couldn’t be told what the discounted rate for a block of rooms would be (10% off for example). “Not my department” is what we were told. Really poor service all around. The table cloths, floors, and seat covers were stained. Don’t waste your time.

e fridge. If we weren't in the wedding party, I would have immediately left. Then the venue itself is very dark and outdated. The wedding took place off-site and pictures immediately followed. By the time the wedding party (INCLUDING THE BRIDE AND GROOM) got back to Doolan's, there was NO FOOD LEFT from the cocktail hour for us. Seriously disappointing, and we were starving. The food was just okay. One of the waitors dropped a dish on the dance floor .. and they proceded to clean it up with windex. Needless to say, the first person that walked on the dance floor slipped and fell. It does not at all have a beachy feel, and it is far from the beach, despite how they advertise it. Ugh it was just awful. However, I just heard that it was bought out and will be renovated, so hopefully it will be given new life.

ght in late June! Everything lined up perfectly, the venue, the DJ, the bakery, the florist, the beach setting for the ceremony, Perfect! Then COVID-19 happened. We waited as long as we could to postpone but it was inevitable. We were devastated. Susan, the owner could not have been more understanding. We could cancel if we wanted to or change the date and the terms of the contract to comply with state laws. Because we hesitated many dates had already been taken. After talking it over with Susan we decided on a Sunday in early October. Susan and her sister Joanie accommodated us in every way, adjusting the cost, the minimum guest count, anything to make our day special. It was splendid! We had the run of the place. The food was outstanding and the service was impeccable! Susan’s professionalism matched her sincere caring for our enjoyment of the occasion we shared with our closest family and friends. All the prevailing safety guidelines for distancing and mask wearing were enforced. Even the weather cooperated. We couldn’t get the beach ceremony but the ceremony at Doolan’s was picture perfect. The picturesque grounds and the hotel accommodations made our wedding day unforgettable. From the rehearsal dinner to the ceremony to the cocktail reception to the dinner and the buffet breakfast, our guests were thoroughly impressed. Thank you to all the staff that prepared and served our meals and serviced our rooms. This was the absolute highlight of a different year

Doolan's was hosting another event that ran long. And nobody told me about this, so I had no idea why I was waiting and all of our guests were in the lobby rather than out back for the ceremony.

ce lacks in updates it makes up for in charm. My pictures came out amazing in large part due to the beautiful atrium where we were married and the double stairway in the lobby seems suited for bridal photos. Factor in that you can literally have 3 rooms at your disposal for your event, and this really takes the party up a notch! We also loved that the rooms are very affordable so our out of town guests did not have the issue of a high priced room to crash in. The staff is incredible! Penny attended my husband and I flawlessly throughout the evening. She was a gift! Susan (the owner) is a pro! She runs every aspect of the entire event personally and you can tell she has been doing so a long time because no stone is left unturned! Have your wedding here! This is an amazing place with great energy and wonderful people who care about you! You can’t buy that! My wedding was so much fun and I can’t thank this staff enough for all they did to make it truly perfect!

r day and the ENTIRE process of planning so, so enjoyable. From tastings and visits- we just had a blast. We loved every aspect of this venue. The food was incredible, the rooms were beautiful. They allowed us to have our own opinions and flow. They truly took their time to know us ans made us feel like family. It was incredibly special.

the dance floor was always hopping. The stage was also a great size for my large band. So many of my guests raved about the food, especially the Chateaubriand. Penny did such a wonderful job setting up the room with all of my decorations with very little direction from me. It was just like a dreamt it!

ent with them! Susan, Joanie and all the staff are so sweet and so accommodating and don’t mind all the millions of questions you have for them! My maître d’ for the day of our wedding this past Saturday, August 31, 2019, Penny was absolutely a doll! She set up everything perfectly and was so accommodating constantly checking on me, my husband, and our guests! They gave us everything we needed! They treated everyone like gold! Everyone loved the venue it was absolutely gorgeous they did above and beyond beautiful work they even left us cookies and a thank you note on our bed the night of our wedding! I highly recommend Doolan’s Shore Club not only are they amazing but you get so much for your money and outstanding service! Thank you so much Susan! You are all amazing! Love, Danielle & Joe Conti

s 2 stars instead of 1 star is because the head caterer was a sweetheart and the food was decent. I was the Maid of Honor and found the maitre d to be extremely rude. She came off as wanting to be anywhere else in the world then this wedding. The reception rooms air conditioning was not working ( it was 88 degrees outside and at points 80 inside(( my seat was directly below the thermostat )) . The bridal suite had 1 of 3 air conditioners working. When brought to the staffs attention they confirmed the air was not working but did nothing to resolve our issue. While taking pictures outside ( which had been planned with the maitre d ahead of time) the sprinklers came on. As previously stated it was almost 90 degrees outside, and we asked if we could get some water glasses brought out, the maitre d denied that request. (THANKFULLY the head caterer sent out some waters later, when we had a girl almost faint, but by that point we had 20 minutes until the wedding started so too little too late) . The carpets were disgusting and torn. The cement outside was cracking off in giant flakes and sticking to our shoes. The article in the magazine stated they just finished a $1 million dollar renovation, but I can't even imagine what they used it on. We had multiple other issues. The place was filthy and way to hot. Guests were going into their rooms to change shirts because they had sweated through their dress shirts.

y responsive and helpful with any questions that came up. The day of Susan made sure everything went perfectly, even remembering things I had forgotten about. And the Food!! Our guest are still raving about the food, the cocktail hour alone was some of the best food I've ever had, and there were so many options. Both my husband and I got to pick our favorites and everything was top quality. Ending the night with the Goodbye station was a huge hit also. I am so thankful we found Doolan's, they really made our day absolutely perfect!!

ll the food, and choices. Susan made sure everything was done in a timely manner, had chairs set up on the beach for us for our ceremony. Our maitre d was SO attentive to us during our wedding. From gathering us for our big entrance, to making sure we had whatever food and drinks we needed at any point during our ceremony, and making sure we had everything as we left our reception!

ghly recommend!

t above and beyond. HAVE YOUR WEDDING HERE!

in a majority of the cocktail hour ourselves, we still hear individuals raving about the captain stations and the seemingly endless amount of hors d’oeuvres. The dinner service was spectacular and we did not receive one complaint from our guests. Susan was extremely accommodating, allowing us to include some surprises and was a very good sport when individuals got into the champagne cabinet. Our Maitre D, Peggy, made the night go so smoothly and ensured we were taken care of. Thank you so much for making our evening that much more special than we ever thought it could be.

The food was delicious, the venue was gorgeous and we had an amazing time. Our guests could not stop raving about it. The transition from the ceremony, to the cocktail hour, and then to the reception could not have gone any smoother. I would definitely recommend Doolan's to anyone looking for a beautiful all-in-one location with exceedingly friendly service.