The Springs in Cypress
About This Vendor
Blending Texan Hospitality With European Elegance
The Springs in Cypress is an opulent wedding venue located in Houston, TX. Set among lush gardens, the Chateau features the European-style which is fit for royalty. From high, vaulted ceilings to its oak-paneled floors, this venue will not soon be forgotten. The founders believed each couple should have the ability to create their perfect celebration, so their clients have the freedom to choose their own vendors. Since opening their first venue, the company has expanded to add several more locations throughout Texas, as well as three in neighboring Oklahoma. The Cypress location rests on five acres of natural woodland with neatly manicured gardens surrounding the building. The outdoor terrace and courtyard are versatile spaces that can be used for a cocktail hour or ceremony, or included as an outdoor addition for the reception. The grounds have a tranquil pond and fountain, offering a beautiful location for wedding photos or an outdoor ceremony. Guests are welcomed at the chateau’s magnificent front entrance, framed by classical pillars and featuring a large double door. Dramatic entrances can be made from the grand staircase into the foyer before the reception begins in the ballroom. The ballroom is the venue’s most popular event room, complete with a cozy hearth and two striking crystal chandeliers. Upstairs, there are two rooms for the betrothed couple and the wedding party to get ready on-site. The Springs in Cypress, can comfortably accommodate up to 320 guests. The space is fitted with luxurious satin curtains which can be drawn to create an intimate ambiance. All The Springs properties have a one-event-per-day policy, so each wedding has the full attention of staff and exclusive use of the facilities. When you reserve your date at The Springs, you’ll receive access to the venue for 15 hours, ensuring you have ample time for all of your celebrations. Besides its DIY option, The Springs in Cypress is now offering all-inclusive packages, which are fully customizable. The package can include catering, floral centerpieces, cake, DJ, linens, officiant, photo booth, photography, and wedding coordinator. Consult their venue team for more information on this stress-free all-Inclusive option.
Amenities + Details
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
On-Site Accommodations
Ceremony Types
Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony
Guest Capacity
300+
Settings
Ballroom, Castle, Estate, Garden, Historic Venue, Trees
Venue Service Offerings
Rentals & Equipment
The Springs in Cypress Reviews
Share your thoughts with other couples
The most beautiful and grand venue in Houston! We had our ceremony in the outdoor garden area and it was just absolutely breathtaking! the venue grounds are full of great spaces for photos! we had so many compliments from our guests about the v...
enue - the staff is amazing and incredibly friendly, they made the entire experience stress free and inviting! Thank you for such an amazing wedding day! 10/10 recommend!
Response from the Vendor on 10/15/2022
Hi Stephania! We love to hear that your wedding day was as magical as you dreamed! We are so honored to have had the chance to celebrate with you and Mitchell and wish you the happiest of years to come! Thank you for a wonderful review!
My wedding was absolutely beautiful and the team was so easy to work with throughout the entire process to the BIG day. The drive up presence alone, is so inviting to guest and every time I arrived, I always got the same warm feeling. They made...
things easy and not complicated and provided so many great things within the package. I am truly grateful for them and the venue overall. I definitely want to do something else amazing at this place or at least, be a guest.
We had a beautiful wedding thanks to the Springs, and we are grateful for the amazing communication from each of the staff members at this location. Whenever we had a question, we would always hear back within the same day (and sometimes within...
the same hour). They were always extremely friendly and easy to work with - we wouldn't change a thing about the staff! The only reason why we are not giving a full five stars is because there is not much you will be getting other than the venue (though it is VERY beautiful). We wish that there were some more accommodations to make the wedding planning process less stressful.
Response from the Vendor on 01/24/2023
Hi Alex! Thank you so much for your wonderful review! Congratulations again on a beautiful wedding!
The Springs Cypress is an amazing wedding venue! We have an exceptional wedding. We knew when we first toured the Springs that we wanted to have our wedding there. We received numerous compliments from our guests regarding how beautiful the ven...
ue is. We had both our wedding and reception indoors and loved it! The room flip was very easy for our coordinator to do. The Springs is one of the best wedding venues in the Houston area and more affordable than most. We loved the option to select our own vendors, although most of our vendors were their preferred vendors. Wonderful venue! We can’t wait to see our professional photos. So happy we had our wedding at this venue.
Response from the Vendor on 12/15/2022
Chelsea, thank you for this stunning review! You were such a gorgeous bride and we were honored to celebrate with you. Congrats on your new chapter!
We had a fabulous wedding! We got a ton of compliments because of how beautiful the venue was and how much everyone loved the ambiance. All of the photos are breathtaking as it has natural beauty so that means less effort on the part of added d...
écor haha!
The morning of, everything was set up exactly as it was it supposed to be. The planning process with the Springs was effortless - I did not have any troubles at all. I loved the flexibility the venue provides and would book with them again and again! I always got a response same-day to any questions I had. No complaints here!
TERRIBLE SERVICES!!
Our wedding was on Sunday September 4th, 2022. The following day (Monday September 5th), we received an email from Makenzie requesting us to return the two 6-feet tables by Wednesday September 7th before 4pm or else we woul...
d get charged for damages (according to the contract policy, it is $500).
We reached out to our venders and asked them if they took the tables, and every single one of them replied that they did not.
Makenzie's email frustrated us because it ruined our excitement after the wedding as we had to figure out what happened to the tables. We would take responsibility for the lost items only if there is proof that any of our guests took the tables which was extremely unlikely. So, on Wednesday September 7th, we had to drive back to the venue, offered to look for the tables around the premises, and spoke to the staff. After our failed attempt to retrieve the tables, we concluded:
1) The staff failed to check the security cameras before assuming that our people took your tables. They mentioned that the security footages have not been reviewed when we arrived. They should not send such emails to clients one day after the wedding if they have not done their due diligence first. This deeply frustrated us.
2) The staff failed to have an inventory log with dates and check/verify with signatures to keep track of when the items were missing. They had 2 other weddings that weekend and just assumed it was us because ours was the last one. However, clearly in the last email to us, they did not check with the other wedding parties prior to sending us that accusatory email.
3) The staff failed to establish a solid system to check-and-verify the inventory since there is only one maintenance person on-site responsible for this task. This happened to us, but clearly may have happened to many other newly Weds. Makenzie said the maintenance person should check the inventory after every event, but this clearly did not happen prior to ours.
4) Makenzie told us in person there was no wedding on Saturday (only Thursday and Friday). She said so very confidently that the tables must have gone missing after our event. We remembered that we wanted to book that Saturday for our wedding, but the date was taken by someone else. It's possible that it got canceled, but the Brianna's email stated that two venders each took a table that weekend. They should verify first before saying inconsistent statements to clients.
5) The staff failed to pinpoint and investigate where the problem is, but rather sought the easiest way to charge the client for the damage deposit. This was a very unprofessional experience.
6) We are disappointed, frustrated, discontent with The Springs Cypress Event Venue services. We paid a considerable amount, and in return, got a stressful experience after our wedding. We were supposed to rest and enjoy our vacation, but we had to deal with the staff's unfounded accusations. We wasted three hours of our time time having to driving back-and-forth and talk to the staff after the wedding.
7) The policy needs a revision because it isn't fair for any client. There was no initiative by the team to resolve the issue. If we did not take our own initiative, we would have been unfairly charged.
We will NOT recommend this place to anyone. There is many other beautiful wedding venues out there with better price and services.
Response from the Vendor on 09/16/2022
Thank you for sharing your concerns with us, Sheeda. Our Regional Manager has your email with these concerns as well and should be responding shortly, but since you’ve posted here as well I’ll respond here for you. First, I apologize for stress...
ing you out right before your trip. We do usually try to hold bringing these matters up until enough time has passed that we suspect our couples are back from their trips, but since we promise a stock of tables for every event we had to address this one quickly enough to get them back in time for the next event the following weekend. I’d like a chance to explain the rest, though.
For the first concern you had with our handling of the situation is the system of inventory tracking. It’s true that inventory is the responsibility of our maintenance technician. Our maintenance person is extraordinarily reliable and does keep very careful inventory of stock—he’s worked at this venue for over a decade, even before our company owned the venue, and we have never had any issues with his ability to keep track of inventory or with items going missing. When he says something is missing and when it went missing, he is able to be trusted. I stand by him 100%. Our Saturday event had, in fact, been canceled so that was a true statement our staff gave you, and our maintenance staff did check inventory between events. Your conclusion that we must not have checked because the tables turned up from other events is also false though you wouldn’t have known that--I actually closed this incident without the tables being returned. I could tell the situation was stressing you out, I didn’t want that stress to linger into your trip, and we were able to acquire 2 tables from surplus stock among The Springs properties to cover our deficit so I let it go and told you some other vendors had come up with tables so you wouldn’t have to worry about it. Perhaps I should have told you I was just waiving the charge, but I didn’t want to admit that I had waived the charge because word of that always somehow gets around and I didn’t want to set that precedent or expectation for future events as I’m not always able to acquire replacements so easily and wouldn’t, in those cases, be able to waive the charge. I also got the sense that you’d been offended by our pursuit of the tables, taking it as an accusation, and didn’t think waiving the charge would appease you so much as having a solution that relieved you of responsibility would. I’m sorry if that confused you, I was trying to close the situation as peacefully as possible so you could relax on your trip.
I do regret that you found our handling of the situation, like not first checking the cameras, so inadequate, and the phrasing of our email so aggressive. The reason our staff didn’t check the cameras is because in all past occasions of missing items, there is usually no need. These situations are typically easily resolved with an email to the couple asking them to check with their vendors, and usually a vendor or family member/friend turns up with the item within the next few days, so checking the cameras is generally unnecessary and is reserved for more serious occasions. Further, only 50% of the 6’ tables used that night were placed in areas covered by the cameras, so while checking the cameras could verify those tables stayed in place, the other tables could not be verified so the cameras wouldn’t have solved the issue anyway. As for the email, while the deadline and reminder of possible charging of the damage deposit seems an aggressive way to phrase that email, we have found that we do have to phrase it that way or the email gets ignored. We, too, wish we could phrase that one more gently but unfortunately that just doesn’t work. Rest assured, we wouldn’t have charged you without discussing it with you first, which we did try to explain to you when you returned but perhaps were unsuccessful at communicating that. As another point, we would not charge the entire damage deposit, only the cost of replacing the tables.
I do regret that you found this experience so unpleasant and I will take your feedback into account with our supervisors and see how we can adjust our policies to make the process less difficult for future clients. I appreciate you taking the time to share your experience with us so that we can address it thoroughly and appropriately. If you would like to discuss it further, please feel welcome to reach out to the venue, or our Regional Manager whose contact information we shared with you, at your convenience.
Best wishes,
Brianne Benelli
General Manager
The Springs Cypress
I would totally recommend this venue, especially if you are looking for a unique style, garden, on-site ceremony space. The team was always very professional and sweet. Whenever I had a small or big question I would shoot them a text and they w...
ould quickly respond. This overall venue was perfect for the garden theme I was gong for and the beautiful "Secret Garden" space was perfect for a ceremony site. The Springs provided many resources and planning tools. I had no issues on the day of the wedding (that I knew of), thankfully I had a wedding coordinator and her team (3LE Entertainment) on the day of. The bridal suite is really cute and looks nice in photos! Huge perk for photos. I had a small, chill bridal party (4 other people plus the makeup team) and I could see it get a bit tight with a larger party. Our wedding was in May and the grounds were beautifully kept, as well as lovely, colorful flowers near the fountain. Loved that! We booked our date during a 'March Madness' sale, I'd encourage you to follow them on social media to keep up with any new promos! Overall 10/10. Thank you, Cypress team, for a great wedding experience.
Response from the Vendor on 06/13/2022
Jessica + Fatih, thank you so much for your wonderful review and congratulations on your new marriage! We not only had a blast celebrating with you on your most special day but we also loved seeing you truly bring your dream wedding to life! Ch...
eers to forever!
Awesome is an understatement. The venue staff were amazing, always available whenever we reached out, and very polite. The staff truly made our decision process easy. When my fiancé (now wife) first mentioned we should check out this venue, I g...
ot excited after reading online reviews. Upon driving up the movie like driveway, I started yelling in the car "THIS IS THE PLACE, THIS IS WHERE WE ARE GETTING MARRIED." My favorite part of all was the availability, being able to have the venue all day to ourselves was pure joy. We were able to come soon as the venue opened and be comfortable with our wedding party, vendors, and also dance the night away with family and friends. My friends still think I rented the Bel Air mansion from "The Fresh Prince" to have my wedding lol, so that lasting impression speaks volumes. Forever grateful for the amazing staff and their lovely venue!
Response from the Vendor on 06/02/2022
Hi Raheem! Thank you so much for such a beautiful review! Knowing you had not only a wonderful experience with our staff but a wonderful wedding overall is what we strive for. We wish you the happiest and most loving marriage and hope to see yo...
u again at the chateau for your next event!
We absolutely loved working with the Springs staff! They were so helpful, beginning to end and made our venue search a breeze. As soon as we met with them, we knew this was it. The venue is stunning and was the exact concept we were looking fo...
r. It was clean and had everything we needed. The staff was quick to respond to our questions, helpful with any situations and flexible with our requirements. They even shared a level of excitement for us that made us feel even more special! Loved loved loved The Springs Cypress!
Response from the Vendor on 05/25/2022
Thank you so much, Sabeen!!! Your wedding was such a joy from start to finish--we loved every second of working with you, and your celebration was absolutely stunning! :) I'm so, so glad you had a good experience and came away with some treasur...
ed memories. Thank you so much for taking the time to leave us such a nice review--it means a lot to us! We wish you and Ayaan the happiest future together, and hopefully we'll get to see you both for another event here someday!!
I must say that all of my needs were meet . We love this place and we felt so welcomed- The staff were very attentive and personable. All of my guest were pleased with the venue
Response from the Vendor on 05/23/2022
Hi Tawanda! We are so pleased to know that you enjoyed the chateau for your very special day! Thank you fo the wonderful review and congratulations on your marriage!
We held our son’s wedding here. They were a pleasure to work with both prior to the wedding and during the wedding. The venue is beautiful and kept up very well. I loved that we were able to bring in our own vendors. I highly recommend this ven...
ue.
Response from the Vendor on 04/25/2022
Hi Gayle! Thank you for leaving us a beautiful review! We are still swooning over Joseph + Sarah's gorgeous wedding and are happy to hear you all had a wonderful experience. We look forward to celebrating with you again in the future!
Had an April wedding & really lucked out with the weather. The area is so beautiful -- people spent more time outside than they did inside. We had games & a cigar bar outside that guests really enjoyed. I also had multiple couples approach me &...
say they wanted their wedding there as well.
Response from the Vendor on 04/05/2022
Hi Kelsey! Thank you so much for the wonderful review! We are truly honored that we got to celebrate your special day with you and that you all had a lovely experience. We can't wait for your beautiful photos!
I absolutely loved this venue! It was the perfect place! Inside and out is stunning! The staff is very helpful. They answered all my millions of questions. They send great helpful tips and all the other stuff you would need! I totally would go ...
back and do it all over again!
Response from the Vendor on 12/16/2021
Hi Madison!
Thank you so much for these sweet words Madison! Your wedding was a dream and we are so honored to get to share the day with you. We're also glad you were happy with our helpful team and we can't wait to see all the beautiful pics!...
Congratulations again to you both!
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
Booked this venue while living all the way in Amsterdam. Didn’t even tour the venue in person yet lol! But from all the resources they provided and the amount of experience they have, I knew they would be a professional vendor to work with. I l...
ove that the venue has a European style which reminds me of home. It is GORGEOUS! Was not disappointed at all once I finally toured myself. The staff ladies were super sweet and responsive to all my text messages. Great team overall to work with. They know the biz and are very helpful in supporting you towards your big day. Thank you SPRINGS team for such a beautiful memory!
Response from the Vendor on 10/29/2021
Hi Hannah!
Omg you made our whole day! Thank you so much for allowing us the honor of hosting your special day. We are so grateful to have met you and Michael and to witness your sweet, genuine love. Congratulations not only on your marriage, ...
but on your growing family! We can't wait to see the rest of your wedding day images and will definitely follow along when the little one joins the world! Truly a beautiful couple!!
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
The Springs team has always been responsive with any questions we had and worked with us through COVID which we appreciated so much . The venue was in impecable condition and photographed so well ! We fell in love the moment we saw it. We also ...
loved the flexibility of choosing our own vendors . If I could do it again I’d choose them again 💗.
Response from the Vendor on 10/29/2021
Hi Janai!
Thank you, thank you, thank you for your amazing review! We are so grateful to *finally* get to celebrate your marriage! You were stunning in every way and brought all the drama in your pictures!! I'm glad to hear that our amenities...
were the perfect fit for your event. We know we'll see you soon! Welcome to the industry!! Congrats again :)
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
This venue is absolutely stunning !! The staff was amazing my whole planning experience! Very affordable ! Schedule your tour now! You wont be disappointed !!
Response from the Vendor on 09/16/2021
Hi Ingrid!!!
Thank you so much for your review and for celebrating with us! You were such a sweet and fun bride! So glad that all the surprises were exactly what you wanted! Congratulations to you both and cheers to your happily ever after!
...
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
Beautiful venue all around! Staff were extremely helpful the day of with getting things ready. The only reason for the four stars was how many random couples came to do tours while we were trying to set up. I believe 13 of them. Mind you it's i...
n the contract but I found it rude to have strange people walking around on my wedding day, getting in the way of set up or looking in the rooms while our personal belongings were in there.
Response from the Vendor on 09/16/2021
Hi Lauren!
Thank you for leaving us such a kind review! We are so glad we were able to help you have the best day ever! We also appreciate the feedback. As you stated, we do mention in the contract that we give tours the morning of wedding day...
before any festivities begin. On the day of your wedding, we had four tours and each was escorted by one of our managers. When we show people around on wedding day, we never take them towards the suites in consideration of your comfort and privacy, but many other vendors were present as well, so it's confusing to know who's who! We hope everything turned out exactly the way you envisioned and cannot wait to see your pictures! Wishing you both a lifetime of love and happiness!
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
From the moment we walked in the doors we knew we had to have our reception here. The wide open spaces provided enough room to have everyone and everything we wanted. From the get-go, the staff were always prompt with their responses to our que...
stions, and made sure we had everything set for our big day!
Response from the Vendor on 09/14/2021
Hello Kyle!
Thank you so much for your kind words! We are truly so honored we got to share your special day with you and your loved ones! Our goal is always to provide our clients with as many resources as possible for a successful event. Your...
wedding was beautiful and we can't wait to see your final photos! Wishing you both a lifetime of love and happiness!
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
So many things could've gone wrong on our wedding day, but by a miracle from God, everything went exactly as we hoped and prayed for. This incredible venue was one of the largest of many of those blessings and I will forever remember the sweetn...
ess and loveliness of this day with this gorgeous chateau as the perfect setting for it. The price, the hospitality, and communication from the venue, the flexibility, and most of all the beauty! Inside and out this chateau was a dream. The fast communication and friendly accommodation from the venue gave me the peace of mind I needed as a stressed-out bride. To top it all off, the price was so affordable and I especially appreciated that we were not enforced to cater or use in-house catering like so many other venues in Houston. I could go on and on about The Springs in Cypress and how wonderful everything was for us. It was a fairytale day and I am forever thankful we chose this perfect venue.
Response from the Vendor on 09/14/2021
Hi Macy!
Wow! We are blown away by your sweet words! Thank you so much for allowing us to be part of such a special day! We are so glad to hear that our beautiful venue and valuable pricing was exactly what you were looking for! Your wedding w...
as gorgeous and we LOVE your pictures! Wishing you both an incredible new adventure filled with love, laughter, and so much happiness!!
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
I got married at the The Springs Event Venue on 7/31/2021 and it was exactly what I dreamed it would be! The staff was amazing. I asked questions months, weeks and days before the wedding and they were always quick at responding and always made...
me feel like a priority. They also have an easy way to set up payments. The venue was set up exactly how I asked them to and they provide you with so much additional information to help with wedding planning. My husband also left his Vow Book at the venue and instead of throwing it away, they texted me to let me know and mailed it to me since I wasn’t able to go back and get it. Great staff, beautiful venue, and overall had my fairytale dream wedding!
Response from the Vendor on 08/27/2021
Hi Callie!
CONGRATULATIONS again on your marriage and beautiful wedding! Thank you so much for taking the time to leave us a review. We are so glad you had a wonderful experience with us. We always strive to make sure our couples feel taken c...
are of, before, during, and after the wedding! Wishing you and Mark all the best on your new adventure together!
Warmest regards,
Hayley Nguyen
General Manager
The Springs in Cypress
Find another venue that's family owned. They will actually care about you and your event. At the very least, negotiate your contract or get wedding insurance. You’ll need it with The Springs.
We were supposed to have our wedding here in Febru...
ary 2021.
Planning from out of state is hard, but the _original_ management team worked really hard with me to iron out details.
1. Since we and 75% of our guests are from out of state and with the pandemic going on, we asked to postpone our wedding with 4-5 months notice. We offered to:
- reschedule with a fee
- postpone to a new date and pay for the 2nd date at some discount
- resell the original date to another couple
- _donate the original date to a charity event_
The Springs declined all of the above.
2. My fiance got COVID just before the wedding, and we could no longer fly out. Corporate "kindly" offered to reschedule our wedding to "any remaining date in the next 2 months." Talk about a logistics nightmare for you, your vendors, and your guests.
_Eventually_, they offered any remaining 2021 date. The venue is popular and Saturdays are basically all booked up. RIP our dream wedding where our families can actually make it.
3. Between September of 2019 and December 2020, the ENTIRE management at the Cypress location had changed out. We don’t know any of them. They don’t know us. It just seems like bad business practice to have such drastic turn over.
Response from the Vendor on 06/04/2021
Hello Crystal,
Thank you for your feedback. We take every review very seriously and appreciate you taking the time to leave your honest opinion. We are so sorry for the difficult year you and your fiancé faced in 2020. We know it was not easy...
to plan from out of state on top of the global pandemic that ravaged the world.
We are sorry we could not come to an agreement. We offered you many different solutions but you and your fiancé chose to cancel your event. We were more than happy to help but you ultimately made the decision that was the best for the two of you. Again, we are sorry we could not host your event.
As far as management changes at Cypress, we have had the same GM and AM since May 2020. We’re sorry if you were not able to connect with our team but again, planning from out of state presents many challenges. We wish you and your fiancé the best and know you have a bright future ahead.
The Springs in Cypress
We wanted a place that had a natural feel without having an outdoor wedding and worrying about the weather. So glad that we found this place as every other venue that had the right feel was so expensive compared to the The Springs. We liked the...
flexibility of choosing our own vendors so that we could go with exactly who we wanted but their open houses made finding good vendors easy and convenient. I'm happy that we went with Springs at Cypress!
Response from the Vendor on 04/24/2021
Happy Saturday, Yarden!
Thank you so much! We appreciate your review and are glad you were pleased with our venue and our amenities. Getting to host your wedding was an honor. Have a wonderful weekend!
Warmest regards,
Hayley Nguyen
Gener...
al Manager
My wedding was unfortunately cancelled due to the winter storm in Feb, but The Springs venue was so kind to my husband and I. They walked us through the entire process, they never stopped communicating with us, never left us hanging, and answe...
red all of our 1,000 questions without hesitation. They were so incredibly professional and again, so kind. I may not have had my wedding here after all, but I highly recommend it! Beautiful venue and beautiful people! 🤍
Response from the Vendor on 04/23/2021
Hi Diana!
Thank you so much for your review! We wish we could have gotten to host your event, but are glad we were able to provide consistent support and a great experience regardless of the unusual circumstances. Cheers to a happily ever aft...
er for you and Matthew!
Warmest regards,
Hayley Nguyen
General Manager
This venue was everything we wanted. You get the venue the entire day, everyone can get ready with no stress. The people are also easy to work with. A big thing for us was our dog in the ceremony, and they accommodated us, she just couldn't sta...
y during the reception (but she didn't need to stay for that anyway). Everything turned out amazing just like I hoped it would and this venue was a big part of that.
Response from the Vendor on 04/23/2021
Hi Mary Catherine!
We are so glad to hear that everything came together exactly how you imagined! Thank you for taking the time to leave us a review and for sharing your wonderful experience with us. We are honored to have hosted your event an...
d your furry friend!
Warmest regards,
Hayley Nguyen
General Manager
We extensively researched multiple venues throughout Houston and outside of Houston. We had to find a venue that 1) allowed outside catering without additional charge, 2) hold capacity of at least 300, and 3) gives a feel being transported to ...
another place without leaving too far from Houston. We visited this venue first and knew that nothing can beat it. This venue is a hidden gem tucked away in the Cypress suburbs as most of our guests and including ourselves before we did our search, had no idea this venue existed. The venue is a chateau that has a European elegance vibe with regal undertones. It is very well maintained property indoors and outdoors. This was ideal for us since we wanted outdoor ceremony and indoor reception without having to go between different locations. Great focal staircase feature when you first walk in. Also has bridal and groom suites which was also a big advantage for us getting ready there. Ample parking in front of the venue. Lot of little areas for beautiful photo opportunities. Since the venue is very much DIY type of venue (except bar and security from their list, which both were very reliable and great), you can decorate as much or as little as you want to see fit. Staff is responsive via email and text throughout the wedding process.
Response from the Vendor on 04/12/2021
Hi Linda!!
Thank you so much for your incredible review! We are truly honored to have shared your special day with you and your guests. Love that we were able to provide you with everything you wanted and needed for your wedding! Can't wait to...
see all the beautiful pictures!
Warmest regards,
Hayley Nguyen
General Manager
THE SPRINGS in Cypress
Although 2020 was a bit different for couples who were originally planning their happily ever after amidst the chaos, I have to say that finding Megan and Hayley at the Chateu was one of the best things that happened to us! I am extremely thank...
ful for you both! This is a venue that in my experience just felt right from the start. 🤍
The managers at this location were extremely knowledge, accepting, and sympathetic while wedding planning in 2020. Which is all we could really ask for; kindness. Hayley and Megan did not make us feel as if we were just another source of revenue for the Chateu. They made us feel extremely special, cared for, and got us even more excited for our wedding day! ✨
I truly cannot wait for you to experience your own story at this venue. Make sure to book an appointment ahead of time! I booked about three appointments because I was extremely indecisive but something just kept bringing me back! Logan and I cannot wait to continue our story and say “I do” in the Chateu’s secret Garden. 👨🏻🤝👨🏼
Response from the Vendor on 01/08/2021
Hi Alexis!!
I cannot tell you how overwhelmingly happy we are to hear such warm words from you! We appreciate you taking the time to share your experience with us. Our team has enjoyed every second of working with you and we are counting down ...
the days until we get to host you and Logan's best day!! As always, please don't hesitate to let us know if you need anything at all. See you very soon!
Warmest regards,
Hayley Nguyen
General Manager
THE SPRINGS in Cypress
Such a great venue and a wonderful experience!
Response from the Vendor on 12/03/2020
Hi Amy,
Thank you so much for your kind review! We are so glad you had a great time at our venue!
This is an amazing venue. The staff are very professional and bend over backwards to make sure your very special day is just the way you’ve pictured it would be.
Response from the Vendor on 12/03/2020
Hi Amy!
Thank you so much for your kind words! We are so happy to have been of great service to you. We appreciate your feedback!
The staff was very nice, professional and understanding. The venue itself is amazing.
Response from the Vendor on 11/30/2020
Hi Abdullah! Thank you so much for your kind review! We are so glad we could be part of making your special day as perfect as possible. Happy holidays!
This venue is absolutely stunning! Early 2020 they complete renovations, which included painting, flooring and updating the bride and groom suites. It’s beautiful!
The Springs made it easy to tour, their pamphlets and meeting with the manager...
was simple, and they made it easy to go with a DIY or all-inclusive options. The application and payment process was easy!
Response from the Vendor on 08/12/2020
Hi Stephanie! Thank you so much for your sweet review and for sharing your special day with us. Congratulations and we wish you all the happiness in your exciting journey as newlyweds!
Beautiful venue that changed ownership about 6 months away from my wedding date. We booked almost a year in advance because the date was important to us to get. However, we were blindsided by an email that said the venue had been sold, but not ...
to worry because they would honor our contract. Fine, right? Everything was moving forward. We went to a tasting and picked our food options. They assured us that they had weddings booked through next summer so we didn't need to worry about changes. The very next week we recieved another email asking us to book a tasting (from a different caterer). What? This new caterer was NOTHING like the original menu that was given to us when we signed the contract. We tried calling, but never got an answer. Left voicemails, nothing. Emails, nothing. Getting nervous yet? Finally the next week we got an email saying that they were bringing back the original caterer (everyone was complaining not just us). Again, we moved forward. We booked a time to take my bridal portraits (I was told by the venue to do it a month before my wedding). Here comes another email about two weeks before that date saying that they cannot let me do my portraits because they are repainting the venue, but they can let me do it on this date (it was 2 days from when I read the email). I cannot reschedule hair, makeup, photographer, my work, and my mom's work in 2 days! They told me to take them at one of their other venues (barns) if I wanted to keep the date they scheduled with me, which was completely not the style of my wedding. I ended up taking them 10 days before my wedding because they need an entire month to paint apparently. Ultimately, this new management had me on edge the entire way. As soon as you thought everything was in order, they give you another problem. I had many anxiety/panic attacks because of them. Give this venue time so they can work out their issues before they use you as practice. It's nearly impossible to reach the manager because she's never there. We spent the amount of a down payment on a house to be treated this way. Its beautiful, but avoid if you value your sanity. Besides, it's now a part of a chain of venues so your amenities will be watered down. They are getting rid of the in-house caterer (where they cook and prepare at the venue) and will use someone outside to bring food in (pre-prepared). Food quality was something of major importance in my husband's culture which was why we chose this venue originally (with the in-house catering). Anyways, I'm happy to be done dealing with them as they caused 99% of my wedding planning stress. Book at your own risk.
Contact Info for The Springs in Cypress
12612 Malcomson Rd., Houston, TX
Meet the Team
Brianne Benelli
Manager
Originally from Pennsylvania, after earning her degree from the University of Mary Washington in Virginia and working a stint in Ireland, she eventually landed in Houston and joined The Springs family in 2019, bringing 8 years of wedding, nonprofit, and corporate events, and property management experience to our team. Her passion for her team and for her couples’ happiness has grown our venue into one that prioritizes customer service, integrity, and going the extra mile.
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The Springs in Cypress