Where to begin. We toured the SCI in December 2021, and determined it was perfect for our rehearsal dinner. The manager at that time took us through a room called the 1926, and as...sured us it was open on our date.
3 months later we were informed the organization was going under a restructuring, but our contract was perfectly intact.
About 1 week before our date, we were informed that the 1926 was no longer available and we would be moved into the sports bar. While this was not ideal, we did realize our deposit did not mention the name of the room. We had no power and basically agreed to move. Very disappointing. We like idea of a large room, long tables, and a great view.
Instead, the dive bar was split into tables of 4 (likely because they wanted to open it up immediately after)
It did not have the same vibe. Oh well, they open bar from 6pm-8pm and we got started. While the staff was very nice at pouring drinks, food finally came out around 7pm. We had booked 38 people, buffet style which consisted of two salads, chicken, meatballs, pasta, veggie, desserts. Mind you, only 36 people actually showed up.
Plain and simple, we ran out of food. There was no one monitoring the buffet. We had to inform the bartenders, who were basically disconnected. After kicking and screaming, 45 minutes later, a second round of food showed up. By that time, people basically were out of dinner mode, done eating, and wanted to mingle. Food was basically wasted.
We were told several things, like “the kitchen is not close to the bar” which is literally same building. I can make a salad in 7 minutes, why did it take 45. Extremely aggravating when you spend $3100 and less people actually showed up and still people are left hungry. I have heard horror stories from other people which is why we didn’t have our wedding here. Pretty hard to mess up a buffet, but they did.
Regardless, their managers did come over. We were told that that we’d be getting a call from the directors to fix this multiple times throughout the conversation. Well 10 months later, no phone call from anyone. Took the money and ran!
Not a warm and fuzzy feeling, at all. Depressing!