They were great to work with in the beginning. We went in for our “rehearsal” was told 8pm night before wedding. Get there and baton is still going on. We didn’t get to even start ...our rehearsal until after 8:30. Ok fine, we asked if the lights could hang a little higher and got the response of “I don’t think so, this is how we always have it and no one has complained or asked that before”. We responded with, “that’s fine, we wanted to ask and not everyones taste on things is the exact same”. Moving on we asked if the ceremony could have the lights dimmer. Based on our country theme, we wanted lower lights to capture a more intense aisle walk. We again got the response of “I could lower then if you want but this is our generic lighting for ceremonies. It won’t be good picture lighting if we go lower.” To which we said “we don’t have a photographer and we would like to have the lights lowered please” So he did with a horrible attitude. Come wedding day he had people scheduled to view the venue DURING MY WEDDING to which someone just walked right into the bridal room we were getting ready in! Then couldn’t find him to turn the air on cause it was burning up in there. Ceremony time and ppl we don’t know are watching from upstairs, the lights were overly bright, nothing what we asked for the night before. End of the night ppl are still saying bye to us, get interrupted saying we needed to get all of the food packed in the fridge out now, rushed us to get our decor off the tables so they could clear the clothes off, rushed us to get everything out of the bridal rooms. Just an overall horrible day experience with this venue. I will not be recommending.