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The Sterling

4.8
(34)
best-of-weddings

12292 Clarence Center Rd., Akron, NY

Instagram

About This Vendor

Brand new wedding venue located right on the water

The Sterling is a new wedding venue located in the grounds of Arrowhead Golf Club in beautiful Akron, New York. The Sterling offers seven unique areas to accommodate every aspect of your memorable celebration and sets the standard for top-notch events in Western New York. It features indoor and outdoor spaces with scenic views and is available for ceremonies, receptions, bridal showers, engagement parties, elopements and rehearsal dinners. Facilities and Capacity With over 10,000 square feet of event space, The Sterling can comfortably accommodate 250-500 seated guests. They offer seven event areas including: Main dining area - A 90-feet by 36-feet space with glamorous warehouse chic design, featuring a tall glass wall, cathedral ceilings, modern crystal chandeliers, and state of the art kitchen. Interior mezzanine area for surplus seating - Area features a catwalk across the glass wall and leading to the outside balcony. Side covered patio - 5 French doors provide seamless overflow space for the reception and dance floor which is heated for 3 season use. Back and side uncovered balcony - The balconies feature stunning views of the golf course and island. The side balcony is the ideal setting for a rehearsal dinner with an intimate setting and sunset views. Bridal Suite - A getting ready room with glamorous makeup stations for the bridal party. Island ceremony and photography area - The area includes a steel arch, wood bridge, walkway, and aisle and provides an intimate and unique place to tie the knot. Services Offered The Sterling can provide a team of professional coordinators to help plan your wedding, event or bridal shower. Additional services offered include: Tables, chairs, and linen China, flatware and glassware Set up and clean up Parking and wheelchair access Catering, servers, and bartenders Willingness to work with outside vendors (except catering and bar) Cuisine The Sterling and their executive chef provide a large wedding menu from which to choose your meal options. Options include hand-passed appetizers from their hors d’oeuvres menu, crudites for cocktail hour, and a choice of either a relaxed buffet or a sit down plated option for dinner. There is a choice of entrees available for the sit down dinner which is served with salad, steamed vegetables, freshly baked bread, your choice of sides, and tea and coffee. The Sterling offers various beverage packages including beer, wine, champagne, liquors, and soft drinks. There is also an evening snack menu available. Location The Sterling is located at Arrowhead Golf Club in Akron, New York. The venue is just a few miles east of Buffalo and a short drive west of Rochester. The venue is easily accessible with Buffalo Niagara International Airport just a 30-minute drive away.

Amenities + Details

Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Outdoor Event Space
Reception Area
Wireless Internet
On-Site Accommodations
Ceremony Types
Civil Union, Commitment Ceremony, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony
Guest Capacity
300+
Settings
Barn, Beach, Waterfront, Garden, Industrial & Warehouse, Loft, Rooftop, Trees
Venue Service Offerings
Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, Wedding Design, Rentals & Equipment, Service Staff
Awards and Affiliations
2022 Best of Weddings Winner2021 Best of Weddings Winner

The Sterling Reviews

Share your thoughts with other couples
Reviewed On 7/28/2022 by Jillian S
This venue and team are absolutely amazing! The sky is the limits with this venue from the locations of first dance or lawn games to sparklers and fireworks! We fell in love with the venue from day one and the staff (Michael and team) made us f...
eel right at home! I truly have not been to a wedding where not one person didn’t like the music food or location until now on our wedding! Friends and family told us that we set the bar high for any of our other friends getting married in the future. The food is prepared by a chef which leaves you wanted more. Could not be more impressed by every aspect of this venue and team!
Reviewed On 7/25/2022 by Kailee J
We initially chose the Sterling as our venue given its awesome indoor/outdoor set up for our summer wedding and how beautiful it is with the big windows, wooden beams, etc. Although it’s beauty met all expectations, the staff and service exceed...
ed them and were what truly made our day the best day of our lives! We cannot say enough positive things about Michael. He is smart, such a hard worker, kind, funny, light hearted- all of the things you could hope for in a wedding coordinator! We are getting so many compliments about the venue and how great the night was- my husband and I enjoyed our entire night without a worry in the world. So thank you to The Sterling, Michael, and all the staff members who made our day so perfect!
Reviewed On 7/21/2022 by Kristen J
Wow, the most amazing day from start to finish. The venue was stunning, but the staff is what made our day amazing. We had lots of compliments from our guests stating that it was the best wedding food they had ever had. From the moment we got ...
their Natalie was there to welcome us with a smile on her face making sure everything in the bridal suite was just how I wanted it. But honestly the day was what it was because of our coordinator Hannah. From day 1 she made us feel like we were the only couple she was working with. Responding to all of my crazy questions/emails in a timely manor was much appreciated. She was genuinely a rockstar. ALL day long she checked in with us to see if we needed anything (with a new drink in hand which I appreciated very much since we really didn’t have time to get them ourselves lol). Every bride needs a Hannah.
Reviewed On 7/17/2022 by Katie L
The Sterling is the venue that will make your dream wedding come true. Special shout out to Michael! The professionalism of all there made the night perfect. The food was fantastic, the service was incredible, and the venue was clean, modern...
, and accommodated all we desired. What a perfect place to hold our dream wedding!
Reviewed On 7/14/2022 by Raymond S
I just had my wedding at the end of June and all I can say is "WOW". This staff is phenomenal. I was so impressed with how smooth the day went, even with the sprinkling rain throughout the morning and early afternoon. Michael, Paige, and Megan ...
were AMAZING and easy to work with. Michael is a veteran of many, many years. From what I heard, Paige is a new hire, but from the first day I met her until even afterward (I left something at venue to be picked up), she worked with me and my wife like she has been working there for dozens of years. The Sterling got a STEAL of a hire! Megan, our banquet captain made sure we were fed and we had more food and drink than we could handle! Again, they are the best and I would recommend this place 10x over!
Response from the Vendor on 07/14/2022
Raymond & YanYan, first of all, thank you for sharing such kind words! The entire staff at Arrowhead was honored to play such a special role in your wedding! You were both so sweet, and we loved planning and celebrating with you! One of our fav...
orite parts of our job is learning about different cultures and traditions. Michael, Megan and I truly enjoyed getting to practice them (with you) while celebrating the two of you! Hands down our favorite part of your day we still talk about was participating in your intimate and traditional Chinese ceremony- it was extremely heartfelt! Wishing you both so much love and happiness. Your Wedding Team- Paige, Michael, Megan and The Sterling Team
Reviewed On 7/13/2022 by Victoria M
My partner and I attended a wedding at the Sterling for our close friends and it was perfect. Our friends who were married are traveling nurses. That being said, to plan a wedding from a few states away and it turned out this perfect, I am impr...
essed. This venue and the wedding planning staff, pay a great deal of attention to all the details. Hanna was the wedding planner and did a fantastic job. The the wedding couple and their families looked relaxed and like they were enjoying themselves. The Sterling is stunning and spacious. The outdoor space is amazing and very fun. The food was hot and delicious, especially the steak! For wedding food, this is the best we ever had. I know of multiple other couples who are planning their wedding here and they will not be disappointed. Thank you Sterling staff for making a very special day so enjoyable and flawless!
Reviewed On 7/13/2022 by Joseph S
6/5 stars! The beauty of this venue speaks for itself. My wife and I had mentally decided on this venue before even touring it. The day of our wedding went perfectly smooth despite many last minute changes requested by either us or family membe...
rs. We attribute the perfection of our day all to our coordinator Hannah and her team. Hannah met every challenge or question with a smile and enthusiasm, always asking what she can do for us at all times. She knew what we or any guest needed at all times before we even asked. She worked perfectly with us over the phone, answered any texts/emails promptly, working with us when we lived in an entirely different city. Hannah was always a calming presence during the biggest day of our lives when we may have been stressed about a situation. All of our guests raved about the sterling, all of the staff involved and the amazing food. My wife and I can't say enough good things about this venue but more importantly, Hannah, who made this day the best day of our lives. We wish we could relive this day all over again!
Reviewed On 7/08/2022 by Jordyn &
I truly cannot say enough amazing things about The Sterling! From the moment we toured the venue we absolutely fell in love with it. Aside from it being breathtaking and the food being delicious, the staff is ONE OF A KIND! Every single individ...
ual that assisted us was so wonderful, responsive, professional, and incredibly easy to work with. I can’t even count the number of guests that were raving about the staff’s kindness and efficiency! The Sterling team removed every ounce of stress from our big day allowing us to soak in every second! Now a huge round of applause for our wedding coordinator, Michael, who is truly heaven sent! Not only is he one of the MOST GENUINE humans I’ve ever met, he is simply just incredible at what he does. From the moment we met him, he went above & beyond to make sure our experience was second to none! He helped bring our vision to life and made our day more than magical. Our dream wedding couldn’t have been made reality without him!!! June 24, 2022 was the truly best night of our lives! The Sterling Team, from the bottom of our hearts, THANK YOU!!!!! We cannot recommend this venue enough!
Reviewed On 5/22/2022 by Hayley B
To say this venue and their employees make sure your day is good is an understatement. Every step of the way was made easy and stress free. Michael (wedding coordinator) is so beyond talented in what he does. Not only does he make the planning ...
as easy as possible, he is thorough and organized. Michael takes the time to make sure he is personable and gets to know you. He isn't just someone who stands on the sidelines and runs the show. He jumps in where its needed and even served when hands were needed. I can't say enough good things about our experience and the guests who attended felt the same.
Reviewed On 5/02/2022 by Alyssa W
Our wedding was on 4/23/2022. We can not recommend The Sterling enough!! The venue itself is absolutely stunning, the food was delicious and the staff were exceptional. Our guests are still commenting on how beautiful everything turned out and ...
how smooth everything ran! We loved having our ceremony on the island and the photos of our first dance on the catwalk turned out amazing! I can not express how grateful we are to have had the opportunity to work with Michael, one of The Sterling’s coordinators. It is difficult to put into words how PHENOMENAL he was! Every call, text, email, request, you name it, Michael always responded promptly and enthusiastically. He made every single request we had come to life and made our day truly magical. We wouldn’t have been able to do it without him!!! Overall, our experience with The Sterling was a 10/10.. highly recommend!
Reviewed On 4/25/2022 by Stephanie C
I had my wedding at the sterling in October 2021. For the most part, it was great, the food was really good and my day itself was perfect but I do want to warn other brides and grooms about the many issues I experienced with the service team du...
ring the months leading up to the wedding. Firstly, the staff turnover is really high. Each couple is given their own personal wedding planner assigned to their day and the first one we had was a girl named Emma. She was very cold, she never did anything “wrong” but for the price you’re paying, you’re expecting them to go above and beyond for you, and she was less than average at best. She hardly ever answered emails or phone calls, was always so curt and cold and would make us feel like we were bothering her whenever we asked a question. My mother reached out to her about something and was told she “doesn’t speak to mothers, only the couple”. Additionally, during my planning there were Covid restrictions and I told her I was nervous there wouldn’t be dancing allowed and I didn’t want to spend so much money for a formal dinner, her response was basically “idk what to tell you” not even really any sympathy. Just really someone who should not be in a luxury customer service type of role. We also planned our rehearsal dinner at the same venue and I was told we had to be in an out in one hour. Like one hour to rehearse, speeches, eat. For 50 people. When I was spending a ton on the wedding! I thought that was ridiculous. She acted as though she was doing us a favor by letting us have dinner there at all. So some time passes, and I reach out to Emma about something and I get response from a new planner, named Dana. I’m told by Dana that Emma was fired. My first thought, yeah that makes sense, she wasn’t great at her job. Dana was actually really good. I was pleased at the new planner. After meeting with her, weeks go by and I see someone talking on a Facebook brides group that Dana left suddenly. This is like a month before my wedding. Dana had quit. So I reach out to the sterling and I’m like guys, what’s going on with my wedding? Who’s my planner? And I get a response from EMMA. They rehired the planner who had been fired for not being good at her job. At this point I reach out to the owner, mind you this is an extremely expensive venue that nickels and dimes you for everything yet I can’t get Emma to answer me about things like decorations and menu etc. In total we spent over $40,000. I get a hold of the owner and I told him I was a bit dissatisfied, my words were “I’m spending over $40,000 with you guys and I’d really like to be treated with good service” he cut me off, laughed, and said “everyone pays $40,000 for a wedding that’s nothing special” I’m sorry what? He came off so arrogant and entitled like I owed him my money. In the end, I had a beautiful wedding day and I would like to shout out the waiters and bartenders who did an exceptional job, but the issues leading up with the planners and owner definitely caused anxiety that was never necessary.
Reviewed On 3/20/2022 by Brittany L
Let me start off by saying nothing is ever easy when it comes to picking the venue. We had been searching for a venue that added both pieces of us within it to create a memorable moment that we’ll remember forever. Dillon loves golf and I love ...
black and white. This place has it all and then some when it came to coordinating both of our passions within one. We are going an extremely non-traditional wedding and upon arrival speaking to Krystle, I firmly believe she was more pumped than we were for our wedding. Not only her but Michael, the coordinator and Lauren, one of their infamous vendors, we’re also so extremely and on board with our thoughts and ideas on our wedding. Not once during our tour did we feel unwelcome or judged as we had other venues We are from Syracuse and we 100% fell in love with the pictures, but upon arrival it was so much more as we filled with tears entering the parking lot. In regards to non-traditional, we mean we are not doing a dance floor nor first dance, however where creating lawn activities to keep our guest occupied and that was something that they totally down to help us out with. We are also including both of our dalmatians to be our ringbearer and flower girl and I cannot tell you the excitement in everyone’s face and voice when they heard that we were incorporating spots in every part of our wedding including our fur babies. Our “spots” are so important to us and the fact that not one person questioned our dogs made us feel more committed to booking this venue. To top that off we do not have a lot of guests for our wedding and the icing on the cake is one Krystle suggested that we have our guest sit in the form of circles for our ceremony to resemble spots. That team is quick on their feet, very unique in regards to their brainstorming and they brought more ideas to the table than we had already had. We thought we were pretty unique with our non-traditional wedding but they added much more kick to it that I promise you I genuinely cannot wait to start planning with this team. If you’re even considering this place, especially if you’re from the Syracuse or Rochester area I would highly recommend going to the tour and speaking to this incredible team. We took the 2.5 hour drive and didn’t regret because we landed a handful of individuals who understood and want to help aid in spotted day.
Response from the Vendor on 03/26/2022
Hi Brittany and Dillon, Our hearts are filled with so much joy that you've decided to host your wedding with us! We absolutely loved all of the ideas you both had and cannot wait to help you plan. You are such a deserving couple of an amazing ...
day you will never forget. We are honored to be a part of that. We cant wait to meet your pups and get you guys hitched! Love, Krystle, Michael and Your Sterling Wedding Team Happy Planning!!!
Reviewed On 2/08/2022 by Elle D
From start to finish The Sterling was the perfect spot for us and our wedding. Krystal did an amazing job helping us feel at home when we were looking for vendors. Then getting the chance to work with Michael was such an honor. He made planning...
so easy and truly did everything he could to make the wedding a dream. The whole team were so easy to work with and wonderful. They were all so helpful and I did not have to worry at all day of wedding, everything was taken care of. I honestly cannot recommend them enough!! Not to mention the venue is stunning. I continue to say that I wish I could relive this weekend but over and over again and The Sterling and their team were a huge part of that. I wouldn’t change a thing!
Response from the Vendor on 03/08/2022
Dear Elle, Your Wedding was definitely a night to remember. We are all truly honored and thrilled to be a part of it. We appreciate all the heartfelt words. Wishing you and Nik all the love & joy this world has to offer. Feel free to stop...
in anytime when you are in town. We would love to catch up. Love Always, Michael & The Sterling Wedding Team
Reviewed On 2/08/2022 by John D
Wonderful location and great facilities. The decor and evening were beautifully coordinated. Comfortable, non-crowded seating arrangements allowing for plenty of space to mingle. Separate private space for pre-wedding prep for both groom and...
bride along with separate dancing room and dining, bars located strategically for access. The food was delicious and portions generous. Plenty of parking too. I cannot say enough positive things about the setup and serving crew, and the event planner and coordinator, Natalie and Michael are excellent….top notch. We are very pleased…Father and Mother of the Bride.
Response from the Vendor on 03/08/2022
Dear John, Thank you so much for your kind words. We are so thrilled for the success of Elle's and Nik's Wedding. Everyone involved was so blessed they booked at the Sterling and we got the opportunity to work with everyone. The special t...
ouches made the night even better than I could imagine. Thank you for your generosity. Wishing everyone a prosperous new year. Hope to see everyone again sometime soon. All the best, Michael & The Sterling Team.
Reviewed On 1/19/2022 by Laura P
We celebrated New Year's Eve and our wedding at the Sterling on 12/31/21. After looking through the available venues in the Buffalo area it was no question that we wanted to host our wedding at the Sterling. We loved working with the team to...
plan every detail of our event to make sure everything represented us well. The space itself is such a a beautiful simple canvas that comes to life with even the smallest details. All of our guests had the same reaction as we did when they walked in and looked around. We loved having the option to create virtually whatever floor plan to work best with our guest list and adjust as needed to optimize the placement of our DJ with the dance floor, the gift table, family photos and so much more. If you are a creative person you can transform this space into so many different things - it was really inspiring to see their tagged photos on instagram to see what other couples did with the venue. I would be remiss if I didn't talk about the food - my jaw dropped when I saw how generous the serving size was. I've heard from so many people that brides are usually too nervous to eat the day of their wedding, let me tell you I didn't miss a meal all day and dinner was no exception. The food was absolutely delicious and what's more impressive is I didn't hear anyone say their steak was overdone or anything was cold as if it had been sitting out for a long time. We opted to do all passed appetizers rather than any of the charcuterie tables that were available as we felt it would give guests more things to try. The Swedish meatballs were a huge hit, as were the grilled cheese and tomato soup shooters, and classics like caprese skewers. Regarding pricing - there were no surprise prices. The Sterling was very upfront with us when we put in our deposit in November 2020 what the typical price increases for food and beverages is each year which really helped us plan our menus and stay in budget. I have read horror stories about charges to rent plates, silverware and then WASH those items. The fee to rent the Sterling includes SO much including the priceless expertise and assistance from the coordinator. Speaking of coordinators, Michael was there to help us at every turn with changing COVID guidelines in the county and made sure we were hosting an event that we and our guests felt comfortable celebrating in. Michael also took over the hugely important job of contacting our vendors (DJ, Florist, Cake etc) the week of our wedding to provide them with details they needed. This was a huge help and eliminated a major task from our to-do list. The rest of the staff including Natalie was instrumental in executing all of our plans day of so that we could just simply enjoy our wedding! We also had our ceremony at the Sterling - I was at first apprehensive about having it in the enclosed heated patio in the back, but I promise you when I was walking down the aisle, the last thing I was looking at was the outdoor plastic flaps that enclose the space. We were able to easily transform the space into a beautiful location for a ceremony by adding a few details to the arbor and filling it with our family and friends. Thank you to everyone at the Sterling for helping us plan a wedding and New Year's Eve party that we will remember for the rest of our lives! Advice to those planning their weddings - try to enjoy it! All the stress and time was worth seeing all of our plans and details come to life.
Response from the Vendor on 03/08/2022
Hi Laura, We hope you and Jack are enjoying the new year as husband and wife. We just wanted to say thank you so much for the thoughtful review. We have shared your feedback with the kitchen staff and Natalie and they were very grateful. We all...
had a wonderful time working with all of you. We knew the moment you walked in our doors that you were meant to have your wedding with us! The night was so perfect and your guests were an absolute blast. Also we wanted to thank you for working so hard at your job during this pandemic. You too are a blessing to all and so thoughtful. Take care and please visit us again soon! Missing you guys already! Cheers, Michael & Your Sterling Wedding Team
Reviewed On 12/20/2021 by Lindsay R
My husband and I got married last night, and had THE most gorgeous wedding reception at The Sterling. Michael, our wedding coordinator was everything we could’ve hoped for and then some. He was ALWAYS available for me to bother him with questio...
ns or ideas that I had, and supported us throughout our entire planning process. The night of our wedding, everything went perfectly. He brought me some champagne and a card and checked in all day long to see if I was ok. The food was incredible, drinks were awesome, decor was stunning, and the band was incredible as well. Michael walked around and welcomed guests, talked to people in both of our families, handed out our light up styrofoam sticks, and helped us get the party going! He informed guests about our photo booth/guest book, made sure that we always had whatever drinks we needed, and also took care of our families as well. Michael is organized, kind, funny, understanding, and most of all, professional. I am going to miss talking to him so often, and am so sad that the big day is over. 😞 for any bride looking for a one-of-a-kind venue, look no further. And request to work with Michael for the night of your dreams!! ❤️ I truly can’t thank him enough for all of his time, patience, and knowledge. I truly want everyone to know how lovely he was. Michael for President!!!!!
Reviewed On 12/16/2021 by Jillian M
All thanks to the Sterling and their team I was able to have my dream wedding! Their staff is absolutely amazing! The food is amazing! They were always quick to answer any questions that I had. They made my vision come alive!
Response from the Vendor on 03/08/2022
Hi Jillian, Wow!! What a memorable Wedding! We are still talking about your wedding day and how fun it was. Thank you very much for reaching out to leave us a 5 Star review. Your Wedding was flawless and everyone involved was awesome to work wi...
th. It was so awesome that you got to work with Michael! Your Wedding video was so awesome to be a part of. Wishing you and Kurtis all the love and happiness in the world. Love Always, The Sterling Wedding Team.
Reviewed On 12/16/2021 by Danie N
The second we walked into the Sterling I knew I didn’t want to look anywhere else for our wedding venue (my actual words were “can I live here?!”, and if you’ve seen the inside, you know why!). From the moment we took our tour and signed our co...
ntract, to the moment we said our I Do’s and partied the night away, the Sterling staff never ceased to amaze us with their responsiveness, their service and just their overall desire to make your special day their top priority. Getting married during Covid everyone assumed planning must’ve been a nightmare for us but honestly the Sterling handled Covid so well and took away any stress that couldve come from it and did everything in their power to make our wedding hopes a reality. Our planner Michael, the Walt Disney of wedding planners making our dreams come true, was nothing short of absolutely incredible, from our surprise first look with our dog, the non traditional wedding entrance, to our decor, to our very large wedding party, to all our crazy wild partying, he made sure everything went more perfect than I could’ve ever hoped for. Now let’s talk about the staff during the wedding! PHENOMENAL! From the moment we walked in the door for getting ready, till the end of the night while we packed up. Throughout the night a staff member was always coming up to me or my husband, without any request, to make sure we always had a fresh drink in our hand (I felt like a damn celebrity!). Our guests and bridal party all night continued to comment on how amazing and attentive the staff was and they were just blown away. Your wedding day is one of the most special days of your life, if not THEEE most special, and The Sterling takes that responsibility you put into them very seriously and goes above and beyond to make sure it’s a night you will always remember. If I had to do it all over, I would go with the sterling again no doubt about it!
Response from the Vendor on 03/08/2022
Hi Danie, Hope all is well and 2022 is going great for you and Adam. We really appreciate your review and the title of " Walt Disney of wedding planners" I am so honored! A wedding is supposed to make you feel you are living the fairy tale and...
that is always my ultimate goal. You and Adam are such an amazing couple and wish nothing but the best for the both of you. The first look with the dogs was like a hallmark movie. The little surprises you had for him were so touching. Love and happiness always. Warmest Regards, Michael & The Sterling Team.
Reviewed On 12/09/2021 by Tonya G
I have to give two different reviews because there was the before the day of and then the day of. Just a note I was a COVID bride and when I had originally booked the venue I should have been married 12.31.20 The Positive: The day off staff wa...
s simply AMAZINGGG, For the planning meeting the day before the wedding Natalie and Michael made me feel SOOO at ease. They had it under control and they made me feel like it was a piece of cake, even though I had brought so many decorations. & the day of Tamika and Michael KILLED IT, they worked their butts off to make sure everything was amazing and went off with no flaws, it was perfect and I appreciate all of the work they put in! We had a few requests, like to move a few tables for the overflowing dance floor, and they were able to put things in motion so quickly and effortlessly. Because of the staff we were able to have the most wonderful day without worrying about a thing. The Negative: The months leading up to the wedding, we had so many different wedding planners that I was stressed, with each new planner I had to re-go over each piece to make sure we were all on the same page, with some times little to no response back. Food : From what I had and the overall consensus we have heard that everyone loved the food, The mashed potatoes were great, carrots were awesome, a guest said they hate carrots but actually ate all of theirs! the Salmon and steak were prefect. Much of our guests couldn't stop raving about the passed appetizers! The only thing I am disappointed about is that we had apps passed that were supposed to be "Bacon Sirloin Blue Cheese Skewers" I didn't have any of these because I'm not a blue cheese fan but apparently there was no Sirloin in the skewers, so many people loved them BUT said "wait there was supposed to be steak in them?" We spent more money on these and I'm disappointed they weren't the same from when we had them at the tasting, what happened to the sirloin part, I'm not sure. BUT the shrimp display everyone LOVED, they were jumbo for sure! One more annoying issue was that we had been told back when we booked that we would get "10% off reception" for booking when it was not even build, which we thought meant 10% of the total, when we got the bill we found out it was total of the food and non-alcoholic drinks. This was extremely frustrating because no where on any piece of paper that we were given did it say this, there was no fine print or explanation at all. I would say, if you have a discount, you need to make sure you know EXACTLY what it includes. This was a lesson learned for us. Overall even if someone told me what would have happened with the before the wedding stress, i would still have chosen to have it there. The wedding at the end of the day was perfect that it was worth the stress mainly thanks to the day of staff!
Reviewed On 12/04/2021 by Emma S
The Sterling is stunning, the staff is amazing, and the food is excellent. The Sterling staff helped my dream wedding come to life. I have to give a shout out to Michael, our coordinator, who was MVP and made all our dreams a reality. The b...
ride and groom suite were the best touch and helped the day run so smoothly. It is amazing to have your hair and makeup done at the venue space. The entire space is a beautiful blank canvas so every bride can see a different vision and bring it to life. The bartenders made our signature cocktails better than I could’ve imagined. All in all, I know that any couple that gets married at The Sterling will feel so special and have the best wedding that is unique to them.
Response from the Vendor on 03/08/2022
Hi Emma, Thank you so very much for your review and being so kind. We all had such a blast working with both of you. We are so happy that you enjoyed your signature cocktails (we had fun taste testing them) to make sure they were perfection fo...
r your big day! -Yours Truly, Sterling Wedding Coordinators
Reviewed On 11/23/2021 by Constance B
My husband and I had our wedding at The Sterling on 11/20/21. Chris, Natalie, Tumika, Michael and Krystal were all absolutely wonderful to us throughout the planning process for our wedding. We booked with the venue in 2019, before it was eve...
n finished being built, and that’s when we first met Krystal. She was always quick to answer our questions and super accommodating. From there, the team was consistently friendly and responsive. They experienced some turnover during the pandemic, as most facilities have, but they wound up assembling a rockstar team that takes true pride in their work! Not to mention - the food! Our guests are still raving about the food! Everything including the assortment of hand passed appetizers, beautiful crudités displays, shrimp displays, and dual entrees were exceptional! They even helped us come up with a signature drink for the bar! It was absolutely phenomenal. Tumika and her team were incredible the entire night. There was NEVER a back up at the bar and people were complimenting us on how wonderful everyone was!!! Arrowhead’s Food and Beverage Director, Chris, has put together a great team at The Sterling. We, as well as many of our guests, are just so impressed. From the moment we walked in to the moment we left Chris and his team made us feel like we were important. They calmed our nerves, made us laugh, and showed us true hospitality. I just can’t say enough good things about this team. I wouldn’t hesitate to have another event at this incredible venue! Highly, highly recommend!!
Response from the Vendor on 11/26/2021
Thank you for your amazing review and allowing the entire staff of Arrowhead to play such an important role in your Wedding Day, it was truly an honor! Your wedding and the thought you put into the planning resulted in what was nothing short of...
what was a spectacular event! Your personal touches from having the bagpiper in your ceremony, your custom signage, to your dessert table and its selections were stunning. Thank you again, we wish you a lifetime of happiness and bliss!
Reviewed On 11/17/2021 by Mary Kay M
If I could give 100 stars it would still not be enough to describe my daughter's wedding at The Sterling. The entire team went above and beyond to make her wedding a real life Fairytale! Geoff was so attentive and was sincerely committed to en...
suring every detail, every request and every aspect of planning was gone over and double checked. By the night of the wedding I was 100% secure that everything was taken care of, all I had left to do was enjoy the night! And enjoy the night we did! We had 180 guests and the room was very comfortable. We had a large dance floor and still plenty of room for cocktail hour and a beautiful dessert table. Cocktail hour set the tone for an incredible night! Signature Cocktails, Passed Appetizers that are still being talked about; grilled cheese and tomato soup shooters-amazing! The Bar Staff was attentive, fast and still found time to be personable and so welcoming to our guests! Dinner was spectacular, not only was it delicious, and hot, but all of our guests were served almost simultaneously. It was incredible. After dinner we had Late Night Snacks; French Fry and Pretzel Bars-the perfect snack after cocktails and dancing! And, the guys loved the Cigar and Whiskey Bar. We ended the night with a Sparkler Send Off-it was magical. And the best part, I did not have to worry about a thing, the Sterling staff had everything covered!! From start to finish, from wedding coordinators, to managers, to wait staff and bar staff-every single person and every part of our time at The Sterling was Perfect! I would not hesitate to recommend them to family or friends for any party, wedding or social event. My only regret-- is that it is over. I am going to miss our Sterling friends, and all the fun we had planning my daughter's wedding. Bravo Sterling Staff!!!
Response from the Vendor on 11/24/2021
Hi Mary Kay, Thank you so much for your kind words. It was such an honor to be a small part in Kelly's special day. Your attention to detail was clearly evident right from the beginning. From your magnificent champagne walls complete with amaz...
ing signage, your custom table setting, your room layout design, custom bar menu and food selections, everything was absolutely beautiful. You had such great vision for Kelly's wedding. Our entire staff felt privileged to serve your family and your guests. Thank you for choosing The Sterling and we wish you and your family the very best.
Reviewed On 10/23/2021 by Heather O
The Sterling was AMAZING! A Beautiful, breathtaking venue! Staff was awesome, food was great! The bridal suite was a perfect place to get ready! The island made for a beautiful ceremony! We can’t say enough positive things about the process fro...
m start to finish. The staff was super organized and helpful which made the wedding planning process effortless. Thank you Sterling Staff!
Response from the Vendor on 03/08/2022
Hi Heather, You're too sweet. Thank you for taking the time to leave a nice review it truly means the world to us. You were such a beautiful bride and we were so honored to work with you. We hope you are enjoying life as newly weds and that we...
see you in the near future! Yours Truly, The Sterling Team
Reviewed On 10/15/2021 by Briana M
I would recommend the Sterling to any bride to be..and hubby as well!! Weddings can be STRESSFUL but the best part of this venue is not only how beautiful it is but the fact that you are given a wedding coordinator to! I was your typical stre...
ssed bride and we had the pleasure of working with Dana on our special day and BOY did she pull through. Any question I had whether it was 8am or 1am in the morning she was there to answer. She made all the stresses of my special day disappear. On the day of, I had needed help setting up all my decor, signage, florals, etc..since I had DIY it all myself. I had a vision and Dana exceeded it! She and the Sterling team did everything they could to make sure when I walked out of that bridal suite that I was satisfied and I was. I almost cried how perfect they made that vision come true. All day, the Sterling team made sure my husband and I were taken care of, “do you need a drink”, “how are you doing”, “is there anything I can get you”. My list goes on. So not only are you going to get the most beautiful venue, scenery, and more but you’re getting a team who wants to see you shine on your special day without a worry in the world.
Reviewed On 9/18/2021 by Kaitlyn S
Truthfully this was not a great experience for my wife and I. The day of our wedding the coordinator spent more time on her phone next to the bar than she did speaking with us. Anytime we asked for something they were either rude to us or blata...
ntly ignored us. Our late night stations were set up in the rain and not once were we asked by the coordinator if we needed anything. We’re only giving 2 stars for the service staff because they were great but the coordination was terrible. We had 3 different wedding planners throughout the entire planning period. They couldn’t even take the time to change a generic email from “Mr. and Mrs.” to “Mrs. and Mrs.”. Definitely skipped all the little details we were so excited to have with this venue. Highly recommend spending your day with a staff that values you and this was not it.
Reviewed On 9/08/2021 by Brett B
I don’t think you could go wrong with this venue. The venue itself is stunning, there were several locations our photographers were able to take beautiful photos of us at. The team is great, we had a few coordinators to work with and each one w...
as so nice, responsive and attentive, and the decor team put together a gorgeous display for the reception. We received so many compliments on the food and atmosphere. Our wedding was in great hands with The Sterling, we didn’t even have to lift a finger!
Reviewed On 4/27/2021 by Nicole Z
The Sterling and their whole team made our day the best. They provided just about everything we needed which made it easier for us (we live in NC so we didn’t have to bring much). Any odds and ends we brought, they set up and took down for us. ...
Lauren was very helpful and made sure we were taken care of all night. Definitely recommend!
Reviewed On 11/17/2020 by Shayley T
If I could give 100 stars I would. I do not even know how to put into words how amazing Lauren, Krystle and the whole team from The Sterling are. I was originally suppose to have my reception at Babeville but due to certain areas of Erie Count...
y becoming a yellow zone I reached out on 11/9/20 for my wedding on 11/14/20 and The Sterling was able to accommodate us with just a 5 day notice. They even met with me and my fiancé the day I emailed them, these awesome ladies literally stayed late at work to ensure that I would have my dream wedding come Saturday. Being a covid bride is stressful enough and switching venues last minute turned out to be such a easy transition due to how incredible the staff at the Sterling was!! Lauren the wedding coordinator was present during my whole reception and ensured that everything turned out perfect. I honestly have the Sterling staff to thank for making my wedding day the best day of my life. Not to mention it is hands down the most beautiful venue in WNY! Last year when I got engaged I did not consider Arrowhead due to the distance but honestly it is worth the 40 minutes drive from Buffalo and back and all of your guest will realize that as soon as the take one step inside! I wouldn’t change one thing from my wedding day and I know I was meant to have my reception there because I could not even imagine having it any where else besides the Sterling!! The Sterling will forever be my top choice and recommendation for anyone looking for a wedding venue. Trust me, you will not regret it!
Reviewed On 10/16/2020 by Emily N
My fiancé and I just recently booked our weddimg at the Sterling, and so far our entire experience has been so easy and enjoyable! From the moment we scheduled a tour, we have had a wedding planning experience that is everything we hoped for......
everyone we have spoken to has been so kind and excited for us, so easy to get ahold of, willing to answer any and all questions, and the venue itself is stunning! The Sterling was clearly designed to accommodate a wedding, and there are so many small touches that made the venue stand out as the perfect wedding venue for us. We are so excited to continue our wedding planning process with everyone there!
Reviewed On 10/15/2020 by Charlotte S
Dream venu My Fiancé and I knew this was the venu for us after our first tour. We actually cancelled all of our other venu tours because we knew after viewing the Sterling in person it was the one for us. If you are looking for an indoor/outdo...
or venu I would highly recommend. The newly built property is breathtaking as well as the scenery surrounding it. The staff so far has been awesome! They are super organized & very helpful with any questions or needs you may have. Although our wedding isn't for some time I'm looking forward to spending our big day at this beautiful venu!
Response from the Vendor on 10/15/2020
Hi Charlotte, We are so excited for your big day at The Sterling! The Sterling family and I can't wait to make your wedding dreams come true! Happy planning!! -Lauren
Reviewed On 10/08/2020 by Lydia P
My fiancé and I got engaged last October and knew The Sterling was “the one” as soon as we saw what the final product was going to look like actually. Right off the bat their staff treated us with kindness and compassion and not just like any o...
ther customer. Krystal was so welcoming and patient with our questions. Even though our date is a ways away they have been quick to respond to our questions via email surrounding COVID uncertainties. We can sleep at night knowing their staff will take care of us through all these challenging times!
Reviewed On 10/08/2020 by Karlyn D
My fiancé Nick and I found The Sterling on The Knot and fell in love at first sight. Krystle took us on a tour and we were blown away in person. The Venue is absolutely gorgeous inside and out. On our tour Krystle answered all our questions....
She also provided us a packet with pricing details, vendor recommendations and more. We are new to wedding planning so we had many follow up questions. Krystle answered them all very clear and detailed. After booking we met the rest of the team Lauren and Amanda who provided us with more helpful information and tips. Lauren took the time to call me to share in my excitement. The gesture made me feel so special. Booking our wedding with the team at The Sterling has been so easy and exciting. I can’t wait to continue to work together and plan our dream wedding!
Reviewed On 10/05/2020 by Christina L
We went to venues all over the Western New York area and nothing compared to hospitality the Sterling team showed, the beautiful property, and great communication. We booked The Sterling before it was even built and it was the best wedding deci...
sion we made. We first worked with Krystle and she was so welcoming and kind. We booked our date immediately. Through out the rest of our wedding planning we worked with Amanda, and she was AMAZING!!! There is a lot that goes into a wedding reception and she was unbelievably informative, helpful and patient through out the entire process of planning a wedding while COVID-19. Due to COVID we ended up being the first wedding to be held at the new venue! We were grateful for being able to have our reception and we ended up with a small intimate reception, which made our day special day even better! The Sterling is the ideal rustic chic venue. The wedding planner Amanda and her team truly executed the perfect first Sterling Wedding for my husband and I!
Reviewed On 9/15/2020 by Amy E
My husband Zach and I got engaged in 2018 and originally booked with the Timberlodge at Arrowhead. We were given the ability to switch to the Sterling and when seeing the plans, we jumped at the opportunity! From day 1 our wedding planner was n...
othing but helpful, always responding to emails promptly, and making all our requests a possibility. I have Celiac Disease so the fact that almost all the food could be altered to be safe for me to eat, was such a relief as a bride. The day of our wedding was so fun and stress free! All of the amenities and assistance from the Sterling staff made our wedding a dream come true! I can not recommend the Sterling enough for your dream wedding!

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12292 Clarence Center Rd., Akron, NY
(716) 542-4653
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