300+ guest capacity
This venue can host 300+ guests
About this vendor
Perfection unveiled...the wedding of your dreams! Our warm, rich and inviting feel provides the perfect setting for wedding ceremonies and receptions of all sizes. You will select your menu during a private tasting. After a cooking demonstration with our Executive Chef, you will relax and enjoy the meal while sampling our house wines. The tasting will conclude with a sample of wedding cake.
Our team works for you as one cohesive unit. Meticulously organized, we carefully craft the planning process, focusing on the elements that matter most to you and your guests. That is our focus. And our priority. Our full service staff and kitchen allows us to seamlessly blend your specific needs and wants with our professional experience to create an extraordinary experience.
Happy planning!
Amenities + details
Handicap Accessible
Covered Outdoors Space
Dressing Room
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Wireless Internet
Ceremony Types
- Civil Union
- Commitment Ceremony
- Interfaith Ceremony
- Non-Religious Ceremony
- Religious Ceremony
- Second Wedding
Guest Capacity
- 300+
Settings
- Ballroom
- Tented
Venue Service Offerings
- Bar & Drinks
- Food & Catering
- Planning
- Se Habla Español
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6
out of 5.069 reviews
Review photos
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We had our mehndi celebration at the Lakeside Pavilion at the Stonegate in October 2024. Working with Janet was absolutely incredible! She was so kind from the moment we met her, strolling into the venue to see if anyone was around, and she answered every single one of our questions. She truly helped organize amazing Pakistani food catering (that our families were raving about!) and was such a delight. We highly recommend having your wedding or any of your wedding celebrations here at the Stonegate.
After visiting several places for our June reception, we knew Stonegate was the one and it was everything we dreamt of and more! Karen made the entire process SO smooth and painless and answered my 2 million questions and requests along the way. They were so incredibly accomodating and even gave us 2 extra ballrooms at no cost because there were no other weddings planned for that day. The food (the tasting is still one of my favorite memories!) and cake were delicious and the room was set up beautifully as well. My biggest complaint was that there was an abnormally long time in between the salad and entrees being served. So much so that people started getting up and talking to others and the bar re-opened before dinner was finished. No big deal but it delayed the dances we had planned for the evening.
Absolutely perfect! Deanna was amazing! We had so much fun planning with her. She made the entire process fun and relaxed, I didn’t have to worry about a thing! The entire team was great and we could not have been happier. We had our ceremony on site and it was beautiful. And a week later, people are still raving over the horseradish chicken. Yum! The bridal suite was a nice touch too. :) Really, I can’t say enough good things about Stonegate.
I am so glad we booked this venue for our wedding! We had amazing service, fabulous food (all the guests raved about it!), great space, and it was all for a super reasonable price!
Nothing but wonderful things to say about the Stonegate, Chef Jesse, and Maureen.
We had our reception in the pavillion. It was everything we wanted it to be and more. The food was amazing and plenty of it!
The staff is responsive, professional and easy to work with.
I would recommend them in a heartbeat!
We could not have found a better place to host our wedding reception than Stonegate Conference and Banquet Centre. Our guests have continued to rave about the incredible ambience, the wonderful staff, and the unforgettable food months after our wedding. We have nothing for gratitude to them for helping us to create a perfect day.
From the very first moment that we entered the building, we were treated so graciously that we immediately felt welcome. Our coordinator, Janet Lobo, worked with us every step of the way, making sure that we got the wedding of our dreams. She was always available to answer our many questions and offered suggestions based upon her expertise.
The food at Stonegate is unparalleled. Many wedding receptions serve a “rubber chicken” dinner, but the creations at Stonegate are exceptional. Every course was a delight and the wedding cake that they created was not only gorgeous, but delicious!
Choosing a wedding venue can be nerve-wrecking because everything is based off of that decision, but you should have no qualms about choosing Stonegate and Janet Lobo. It will be one of your best decisions; I know that it was for us!
Janet is amazingly helpful and always there to answer any questions. This is a great venue and everything was done to perfection!
Worse food ever. The servers are also very rude People that rave about this place obviously have never been to really beautiful and good weddings
We love working with The Stonegate Conference & Banquets they have always delivered great service and has always accommodated our needs. Looking forward in working in many events to come!
Thanks,
Extreme Sounds Entertainment & Lighting
extremesoundsent.com
I loved Stonegate, I would've given it 5 stars if the service didn't have a large impact on my guests. The planning went so smooth. I originally worked with Beth and she was fabulous! She left the company, but Stonegate reassured me and I had the opportunity to work with Eileen. Eileen was amazing just as amazing. She helped me work on every details, and was very patient with me. Me wedding was beautiful, she made sure everything goes by what I had envisioned. My two wonderful bar tenders were unforgettable, I wish I had their names. They took care of the bride and groom and came up to us to make sure we get in on some drinks. Stonegate were very generous when it came to Hors d'oeuvre, that my guests couldn't stop talking about how good it all was. The only reason for 3 stars, the servers during dinner rushed my guests. Some plates were taken away before they could get to it. If I had one or two guest complaints during dinner, I'd definitely keep the 5 stars. However, I had 80% of my guests complained of the servers and my groom came back with his dinner gone. We already suggested to the management to make sure that this doesn't happen again on future events. The manager could only apologize and you can feel in the email that he was in denial. I get it, not much you can do after that.
Attended a wedding here and it was overall okay because the food and ambiance was good. However, I was very upset because I got a flat driving in the parking lot! There are cones and pot holes all over the parking lot. I don't know why they'd have such a nice place and not maintain the parking lot.
One word! Janet! Janet from start to finish made it all look easy. As soon as we stepped in without appointment, she didn't hesitate to help us. She went passed her time just to help us. They were supposed to close at 8PM and yet she was still there answering our questions with no feeling of rush. She was very friendly and took her time to explain everything and didn't push us to sign up right away and made us go home to think it thru rather than signing up at the spot. All throughout the process she was on the top of her game. She reminded us of deadlines and suggested things from her experiences. And she didn't disappoint. All her suggestions were on point and the best. Food was exceptional and we got a lot of compliments about the food, the dessert table, midnight snacks, and overall setup. Janet improvised the day of the wedding. She adjusted things that didn't look right and didn't even bother charging us. She added things to enhance the place and we loved every bit of it. I highly recommend Stonegate and work with Janet if you have an option. She is the best!!!!! We wouldn't have a flawless wedding reception if it wasn't for her great planning and ideas. Location is perfect. They have a lot of options for nearby hotels. Near the highway for easy access. And plenty of parking space. Overall, more than 5 stars if even possible!!!
The absolute best venue. We couldn't be more grateful for all they did for us. Beth and Charles were outstanding to work with! Incredible value!!! Highly recommend Stonegate!!
We had our wedding at Stonegate a few weeks ago. The whole experience was wonderful, from the first day we met with Janet to begin planning until the night of our big day. Everything ran super smoothly and we didn't have to worry about a thing! Our guests all enjoyed the food very much as well! Our room turned out beautiful and they were very flexible in working with us so we could get just what we wanted.
This is a very belated review, however I feel compelled to write how amazing Janet Lobo has been. She has been so amazing. My friend who helped coordinate the day also said that during the wedding reception the staff was superb, and she insisted I write a good review for them. The only kink that I would address is that we ordered a vegetable purse but instead on our wedding day had a vegetable pasta roll. I didn't really hear anyone complaint though.
I have to emphasize what an amazing person Janet is. I mean I was having such a rough time with wedding planning and starting a high demand job. She was super sympathetic, and she didn't ever get mad after the 15 + phone calls we had. Janet is absolutely amazing. I mean I don't typically write reviews, but she was good. I was very happy with our wedding reception. She really helped accommodate our special requests.
I hope she knows how amazing she is, and she made my wedding planning way more manageable. If you ever have the chance to work with her, tell her how awesome she is!
Our wedding was perfect! The venue was gorgeous and the pavilion setup was exactly what I envisioned for our wedding day. We received so many compliments from our guests on how beautiful our wedding was. Beth Beringer was our coordinator and was wonderful to work with. She made the entire planning process so easy. She was very attentive and responded quickly to emails. She was very professional and made sure we had everything we needed to make our day perfect!
Having our wedding at the Stonegate was the best decision we could have made. Our family not only loved the venue but the service and the staff was impeccable. Beth was amazing and we had the most amazing night. The food and drinks were amazing. I
I would give 10 stars if I could. We worked with Janet Lobo who treated us like family and was incredibly accommodating. See full review by Cali W. on yelp.com(limited characters here). We had a complimentary tasting where we watched the chef cook. We all decided on horseradish chicken, except my dad who wanted prosciutto stuffed chicken. The chef and Janet made accommodations to serve prosciutto stuffed chicken to my dad specially. We were all very touched by this kind gesture! It goes to show that they truly do care about EVERY person. Only venue that charges separately for chicken/ salmon/ steak, instead of charging every plate based on highest cost. Huge plus. Everything was delicious. Janet went out of her way to try to help us with our offsite ceremony at another local venue. She tried to get them to change our ceremony time so it would work better with our reception and made many calls that she didn't need to. She upgraded our backdrop and added columns for the flowers near our sweetheart table. Everything went together so nicely. I have nothing but praise for Stonegate. Not a single flaw to our day, and they gave us the memorable wedding that we had hoped and dreamed for! Thank you Stonegate & Janet Lobo!!!!
Stonegate Banquets Centre is amazing in all of their services. We had the most beautiful ceremony and reception there and could not be happier.
The Stonegate coordinators and staff were amazing. My event coordinator was extremely helpful. We discussed what I was looking for, and her response was always, "Yes, we will do that for you". I expected to have to get friends and family to help with set up, but the staff did it all! We provided some of the decor, and made linen selections, and everything was perfect! Our guests loved the food! We had a casual reception, and selected the Chicago Style Buffet. It was delicious food, and exactly the atmosphere I dreamed of! The Stonegate also provided our cake, which was delicious. We chose to swap out gelato for our cake (we did a cutting cake and cupcakes). I can't say enough about how great the staff was during the event. Several of our guests commented on the pleasant experience they had. The staff were all very friendly, and did their best to make our day special. It was a great value, and the service was second to none! We had a wonderful time, and I would recommend this venue to anyone looking for a wonderful reception in the Northwest Chicago Suburbs.
I had been emailing Janet a representative at Stonegate for four months making sure my date was not taken ( it is two years away in September). I was very interested and definitely informed her of that. Four months ago I told her I wanted to do a walk through when there was a wedding and I was told there wasn't one for a few months. I was very set on the Stonegate so I even setup a tasting for it even when it was 2 years away... I went for the walk through and was told it is on hold for another couple already... they cannot book my event due to they already placed a hold on it for 3/4 of the ballroom.... You would think of how much money I am going to spend and have been emailing for months they would "hold it" for me. Whatever not happy.
I had a very short time to pull together a small wedding that had all the bells and whistles. The bride and groom live out of town and they wanted to have a wedding in the area to include some elderly family members in this area. They decided they wanted a winter wedding and we only had less than 3 months for the plans to come together. After visiting Stonegate, we decided it was the perfect venue. The planner and I went over the details and what we did not think of, the planner did. She was AMAZING! She made it effortless and completely stress free. She provided everything she said she would and, despite the snow storm, everything went off exactly as we had planned it. I can't say enough about how great they were about everything. The food was amazing, the rooms were set up exactly as planned and there was a full staff to help and direct. It was a great experience!
The Stonegate was the absolute perfect venue for our wedding! They food was AMAZING and the decor was beautiful. Beth Beringer worked with us very closely to make sure our every need was met. She was polished, professional and very patient! Our wedding was exactly what we had dreamed of and I would definitely recommend The Stonegate to my family and friends for any big event. Very, very pleased!!!
For a 275 person wedding, we got a great experience for the price. Yes, we had to pay more to make the banquet/business room look beautiful (with uplighting, floral centerpieces, and a white dance floor), but the results were truly amazing.
We had the patio and entryway for our cocktail hour, which ended up being great. They allowed us to provide bottles of our favorite craft beer at the bars to make it more personalized. The wedding party had our own room with appetizers, a bathroom, and seating area that ended up being perfect for us all to get ready for the rest of the evening. We had double staircases, which ended up being AWESOME for the bridal party entrances. Also, the bathrooms were great. Not something you would consider when wedding planning, but they are spacious and clean- something you'll appreciate when you go to a wedding with 2 stalls or port-a-potties (it was a barn wedding).
If you care about your guests having a good meal- this is another area they excel in. I've been to multiple weddings where the food was equal to eating sandpaper, and the Stonegate wants to keep a good reputation, so they make SURE they do a good job to impress you and their guests with the food. Multiple people said the dinner was better than they've experienced at other weddings, and when I prompted them to tell me if they were being honest, they said they truly enjoyed it. The tasting they provided us was actually really fun. They bring you and 4 others into the HUGE kitchen so you can meet the chefs, do some wine tasting, and then give you a choice of a few entrees and sides. In my opinion, that is how every tasting should be.
Finally, the service we received was exceptional. Janet was amazing- try to get her if you can! She was so good with communication, understanding our wants and needs, and making everything affordable for our budget. Also, she truly is a sweetheart. By the end of the whole wedding planning process, I felt like she was a close friend. She constantly told me to stay true to myself and don't worry about what others want. She helped make our wedding day the greatest day in our lives together so far, and I don't know that I can repay her for that. Thank you, Janet. :)
We did both our ceremony and reception at the Stonegate. We were originally scheduled for the heated pavilion tent, but a few days out their staff was worried with the cold and high winds that it wouldn't be as comfortable for our guests, and we were moved into the half ballroom. I was really looking forward to the pavilion, but the ballroom ended up gorgeous and no one but my groom and I, and the bridal party, knew there were any changes. I will say that we had our concerns at one point in the planning process - our initial coordinator (who was amazing!) left for another state and our first replacement did not seem like she would be able to get the job done, and is the reason for 4 stars instead of 5 under service. Fortunately, our second replacement was Marie, and she did a wonderful job making our day truly special. She was great at helping us narrow down our choices, and the week of helped with all the little details. I've organized corporate events at the Stonegate that were always great, and organizing my wedding there was different (a lot more to do!), but just as great an overall experience. I keep hearing from friends and family how much they loved their food, and how beautiful everything was - I agree! Everything Stonegate does is high-end, but thankfully they have very competitive rates and booking incentives that make them lower priced than some similar venues. Would definitely recommend to a friend!
Loved this venue for our wedding! The food was out of this world. However there were 2 other weddings going on the same time as ours so I had random people in my cocktail hour eating our food and drinking from our bar. Our wedding coordinator was alright but I felt like every time we met with her she had no idea what was going on with our wedding and we had to go over all the details each time. All in all the venue is beautiful. (A little pricey compared to other venues in the area) but well worth it.
I couldn't have asked for a better place. We had a perfect wedding day and we owe most of that to the Stonegate. Janet was our coordinator and she was outstanding. She made our wedding day perfect. She kept my mom and I calm during most of the wedding planning. She answered all of our questions and concerns. Everyone one we worked with there was amazing and so friendly. Honestly Janet made our wedding planning much smother and she helped us every step of the way. My family and I all feel incredibly blessed to have worked with her. The Stonegate was always willing to work with us. I always felt like they went out of their way to make our day perfect. Our wedding cake was perfect she took our ideas and made an amazing cake. The food was outstanding. The chef was also amazing to work with. We had so much fun at our food tasting as well. Everyone commented on how wonderful the food was. We had people tell us it was the best wedding food they have ever had. I highly recommend the Stonegate to everyone for any event. I also highly recommend to Janet I promise you will not be let down. She is one of the nicest person I've ever met and she makes you feel so important. The Stonegate help us have the perfect wedding day! And we couldn't thank them enough!
I had my wedding reception at The Stonegate on 10/4/13 and my husband I could not be any happier! We worked with Janet throughout the wedding planing process and she was amazing. She listened to what we wanted and delivered! When we walked in to the ballroom to see our room, we were blown away. The service was impeccable! Our guests are still talking about how amazing the food was and how attentive the wait staff was. We are so happy that we decided to have our wedding here!
I could write for days about how much I loved The Stonegate for my wedding. We had the most beautiful and amazing wedding there. My wedding went off smoothly with no issues whatsoever. Deanna and her staff were to thank for this. Deanna was such a joy to work with. She is the sweetest and most caring person. There was nothing she wouldn't do for us. She made us feel like we were the only wedding they were working on. The food was absolutely amazing. Our wedding guests have been raving about the food, decor and drinks. I put all my faith in Stonegate's hands and they delivered on all levels. I could not have been happier with everything and could not imagine having my wedding anywhere else.
The Stonegate is not only a beautiful venue but their service is great also. We went through 3 different coordinators (the first 2 left) but we were happy with each of them. Our wedding was held in the Lakeside (tented) Pavilion and everyone commented on how different and beautiful it was. The food and cake were both delicious and everything from the initial planning to the actual event went smoothly. Thank you Stonegate!
Stonegate did an amazing job for our wedding in the pavilion tent. Janet was the coordinator for our wedding and she did an outstanding job. She was very personal, very caring and on the night of the wedding-- she did an outstanding job on the room. Thanks so much to Stonegate for an amazing night! :)
My wedding coordinator at Stonegate organized everything exactly how I wanted. This was my exact vision for the room! She also coordinated with all of my other vendors to make sure that everything ran smoothly. The food is also amazing! I had many comments from my guests about the food, and especially the cake.
Our ceremony and reception was at the Stonegate in Hoffman Estates. The room for the ceremony blew us away. It was more beautiful than we expected. Then the reception turn around was also great. We kind of got kicked out of the ceremony space while we were taking pictures so they could turn the room around but thats their job. The food was good but not as good as when we did our personal tasting. Our wedding 'planner' through the Stonegate could be interesting. She was very opinionated but that was only one person there. We would recommend this place to our friends as long as they had someone else.
The first time i walked into the Stone Gate I fell in LOVE !!! it sooo beautiful and modern .. Seeing how Modern Elegance was the fell i was going for it fit perfectly! The food was amazing and the portions were HUGE!! everybody was full. The Staff was Very Very helpful and paid soo much attention to detail . Susan Daniels is WONDERFUL !! soo helpful and anything and everything i wanted or needed she was there the WHOLE time to assist .. Now I can say that it was a bit pricey and i didn't like the fact that we had to use their vendors for the chair ties . But the upside to that is you get what you pay for and im satisfied. Bottom line.. The stone gate is a GREAT all inclusive place . everything was included which made it easy for me not to have to search for outside vendors...
Venue was gorgeous! It looked like everything I had imagined it to be! I worked with Beth and she was an absolutely pleasure to work with at all times. She was great with suggestions and help on everything. The food was to die for and all of our guests were so happy with their meals. Highly recommend! They do such a fabulous job!
I had my wedding here a few weeks ago and it was phenomenal! We had our ceremony in the pavilion and our reception took place in the grand ballroom. The Stonegate is a beautiful venue for your event. When I walked into the Stonegate for the first time I was certain that this was the place I had to get married! I knew that because of the structure alone that my wedding day would be gorgeous, but I had no idea how truly elegant our coordinator, Janet Lobo, and the rest of the Stonegate staff would make my fairy tail wedding a real life experience!
From the service, attention to detail, organization, FOOD, decor and our delicious cake - nothing was lacking! People were (and still are!) constantly complementing the Pavilion & Grand Ballroom set up and the beauty of our wedding day. I am so glad that we went with the Stonegate and would recommend this venue to anyone that is getting married or planning an event. You will not be disappointed!
I loved that no matter what I needed I could always speak with someone at the StoneGate. If my coordinator was off on a certain day and I needed something it was never an issue. There were times when the GM would personally call me - that is beautiful customer service!
Janet Lobo is the best person for any event there. She will attend to your needs and assist in any way possible. She is always attentive and respectful of your ideas and input and will help in any way she can. She went above and beyond on my wedding day and I know that if would not have been half as successful without her. My husband and parents are so grateful for her help, kindness and intelligence.
Thank you Stonegate for making my wedding day the best day of my life! There was nothing I would change and I could not be happier that the day was flawless!
We had our wedding and reception here this past October and I couldn't have been happier with the service. We worked closely with Janet and she made sure we had everything we needed and definitely went that extra mile to make the day the best one we could have. It is an expensive venue, but well worth it!
The food was delicious (we had a hard time deciding because everything tasted so good), the people from the coordinator to the chef were amazingly helpful, and the atomsphere is perfect for a wedding.
We had two ceremonies and our reception here. The whole day went so smoothly. Every guest said this was the most beautiful wedding they have ever been to.
We had a wonderful experience with The Stonegate. Beth was my coordinator and she was fantastic! She was informative and responded quickly to emails and phone calls. The venue was a perfect fit for our wedding. We held a ceremony on the patio and our reception in the tent with a total of about 100 people. We had a tasting about 4 months and it was delicious! We were able to invite up to 4 other people to join us and it was high quality food. The day went without a hitch and it was all due to the Stonegate staff! I appreciate all of their hard work to make it a great day!
This place is hands down the most accommodating, friendly, and helpful place I have ever worked with. All I mean ALL THE GUESTS loved this place and the food. the management was top notch and helpful always carrying for our needs. This place i highly recommend.
The venue was perfect! We had ballrooms A, B, C and the garden terrace. The food was amazing!! (Friends and family are still raving about it a month later.) Our decor ideas turned out just as we envisioned.
The only issue we had was having to pay for 20 more meals than we had guests because we were told in order to book half the ballroom we needed 200 guests. In the end we were short on the "required guest count".....but Beth was great and worked with us to compensate some of the meal prices into an amazing sweets table....which was a huge hit. So in the end everything worked out wonderfully.
The food at this venue is awesome! We gave guests the choice between salmon, chicken or steak. No one had anything bad to say about any of the options.
If you are getting married on a budget, this is NOT the place for you. They nickle and dime you from beginning to end.
The staff is just ok. You certainly don't get what you pay for when it comes to the staff.
Stonegate in its self is a beautiful building. The wonderful staff just makes you feel very important and they make the time to listen to what you are looking for your wedding to be. They are very willing to tackle any idea that you may come up with for your wedding. To top it off the food is outstanding!!!! All of my guest have raved about how great the food was from the hor d'oeuvres to the late night snack. The steak was flavorful, chicken juicy and cooked to perfection are some of the comments my guest have said. I am very happy with the personalized service.
Our wedding was held at The Stonegate on October 1st. I could not have asked for a better venue. The room was beautiful, food was delicious and Beth our coordinator was great to work with. From the initial meeting, to the tasting, to the last few details, the Stonegate gave us our perfect wedding day and we couldn't be happier. Highly recommended
The entire experience with Stonegate was impressive and helpful from the very beginning. Planning an event from out-of-town is never easy and they gave us all of the help and information we requested, whether it be through telephone, internet, or in person.
Once deciding on Stonegate, the tasting session was an instant memory. We were blown away by a session in the kitchen with the chef, reviewing all of the food options and preparation and having an opportunity to inquire of the chef anything that we may wish.
Our desire for a custom cake design was handled to perfection and was one less thing we had to worry over. Just giving their staff photos of the design we wished to receive was sufficient and it was delivered 100% spot-on on the wedding day.
Our event coordinator Beth was excellent to work with and we've gotten nothing but compliments from on guests on the space, the food, the staff, and the overall experience!
The staff is absolutely amazing. We had an amazing experience and felt good about everything. They did their best to make sure there were no worries. The food was catered by the Stonegate themselves as well as the cake and it was some great food. The New York Strip Steak and Pan seared wild mushroom chicken were the two meat options for meat and a vegtable purse for the vegetarians. They were very accomidating to every request and suggestion. They allowed us to have a little extra dancing time at the end of the night. It was everything and more.
I can't say enough about The Stonegate. Everything turned out perfectly. They made all of my concerns disappear. Beth was our coordinator, and she was amazing. The food was delicious - many of our guests said that it was the best wedding food they've ever had. I am very pleased that we chose The Stonegate for this momentous event.
Stonegate set up everything according to the way I told them I wanted in my plans. They pulled off my dream wedding! I was a very happy bride:)
Stonegate did an amazing job with our wedding. The food was great and the service was very good. I would highly recommend this place.
I had my wedding at this venue on May 13, 2011 and I am so glad we chose them! We worked with Janet and she was amazing! We booked the Pavilion and it was amazing! They were extremely accommodating! The food, the service, the ambiance, EVERYTHING was PERFECT!!!! I want to have another wedding! Everyone raved about how beautiful the room was and how DELICIOUS the food was!!! This place was worth every penny!!!
this venue was very nice! Everything was organized well and went smoothly. Food was good and served hot and professionally. The only thing was another event was occurring before our wedding that interferred and over powered the building. No pictures could be taken of wedding party before wedding because of the other events decorations all over the building and fireplace area and stairs.
The Stonegate was outstanding. Every single guest commented on the amazing service, great food and delightful atmosphere. The Stonegate took care of everything for us and we couldn't have had a better experience because of it! People have asked us if they could "steal" it for their next event!
My husband and I were so impressed with The Stonegate. The woman with whom we worked knew what she was doing, she'd been with the company since they opened about 10 years ago. She listened to what we wanted, she was professional, and always responded within 24 hours of contacting her.
We had our wedding on a Sunday, and there was no other event there that same evening. When the air conditioning malfunctioned in the part of the ballroom we reserved, they moved our entire event to the other half of the room, no questions asked.
The food was wonderful, and everyone commeneted on how spectacular everything was. The cake was delicious, although there was a ton of frosting when you got to the corners of the cake. The pastry chef was able to create a beautiful cake from just a few pictures that didn't show exactly what I wanted.
Overall, The Stonegate really knows what they are doing. Since they are exclusively a banquet center, they knew exactly what to do, the staff (all staff) were incredibly helpful and polite, and it was a wonderful experience.
The place is very nice and food are great. I will highly recommend them.
The Stonegate will bring out the Bridezilla in you. The lady that was suppose to be helping us gave us more issues than if we did it ourselves. She talked over us, was abosolutely rude and did not listen to what we wanted. She sure spoke her thoughts & pressured us to go with her ideas.
Their contract reserves the right to up the cost up til the date. Less than 2 months before the wedding, they upped the cost.
They do give out vouchers for a free hotel room if you go to one they suggest. Except they give you a voucher for one not even on the list. Even though we told her months in advance which ones our guests were at. We explained that the sister of the groom is handicapped and his parents may need him nearby to help with any issues. She litterally told us to give the room voucher to a guest & use that room.
Next we ordered a kids meal for the same sister, we were made to pay a full adult price including liquor. I get that she is now 29 but age isn't the issue.
Not to mention whenever I needed to get a hold of our lady I had to leave multiple voicemails with my number & she would contact my fiance by email to respond to me.
Nearer to the wedding we had asked for the next step & she would just tell us, just come in before the wedding & pay it off. So my husband drove out there with a meeting to meet her just for that. He called me up from their parking lot & told me. How she thought they were done is beyond me when the center pieces weren't even picked out. Or how about mentioning that she lost the photo of the wedding cake & tried to convince us that we ordered one from their book. I think we know what we chose. Also the cake tastes horrible. they stack a ginormous layer of icing so you cannot taste it.
Finally the day of the wedding arrives. They allowed us to view the room before the guests were let in. Well, we bought place card holders for the favors. had all the cards folded for them & they put the cards outside of the room & the favors on the plates, fine, I can deal with that. We had a fall leave theme so we had strands of leaves for the head table that were put on the cake table.
After looking around the room it dawned on me that the leaves that I spent hours hand painting were not out. I asked where they were, in a calm voice I heard that they were under the table. So our guests were delayed from entering for them to finish decorating. They have an extra fee if guests are in the room after the time alloted for. If we have to pay 250 bucks for 15mins why are they delaying our guests.
We spent more than what we barganed for plus extra for stress. must have been another extra fee.
Very dissatisfied, save yourself
I wanted to take a few minutes to thank you and your staff for all of the hard work that went into making Antoinette and Bob's wedding so exceptional. The personal attention that we and each of our guests received to ensure that we had the perfect event was noticed. Eileen, your knowledgeable guidance helped to ensure that the timing of everything was as it should be. Your checking in with us from time to time was reassuring, especially after our photographer's mis-location. We appreciated your willingness to be flexible to help compensate, although Antoinette wisely chose to keep everything on schedule for the sake of our hungry guests.
We were asked if there was anything we needed, and any request from water to WiFi service (thank you Carlos), was immediately granted. Everything from the flower centerpieces to the arranging of the "ethnic pastries" was tastefully done. Please pass my compliments on to the chef and his crew as we received many from the guests about the food. The salads were chilled and refreshing on such a hot day. Many guests commented on the originality of it, with the combination of baby greens and cheese. The entrees and bread were hot as they should be. Those who had steak commented on how tender it was, and generous the portions. We had many curious but pleased guests asking about what was in the vegetarian option, luckily we had paid attention at the tasting and Jeff could answer with expertise. The cake was absolutely delicious, with the lemon and raspberry combination, it was just the thing on a 90+ degree day. The service was exactly as I have experienced at 5 star restaurants, impeccable.
We heard comments such as "you did your self proud" when it was over from our closest relatives and friends. We only get a chance to do an event like this once, and there is not a single thing that I could have asked to have been done better.
We held our wedding reception at Stonegate and it was wonderful! We worked with Janet Lobo and she was awesome to work with. She answered all our questions and concerns with patience and she gave us so much advice. She was always willing to work with us to give us what we wanted.
On the wedding day itself, everything was just perfect. The hall was beautifully decorated, all the staff were polite and served our guests like royalty. We could not have chosen a better place for our wedding.
My husband and I were married at The Stonegate in June 2010 and absolutely loved every part of it! The tasting was fabulous and the food was great. Eileen and everyone else there are extremely helpful and will do anything for you to make your wedding day much easier.
Stonegate FAR surpassed our expectations! People are still talking about how great the food was at our reception. We have 210 guests and everyone said their food was plenty, great and warm! (We served chicken and a petite filet, asparagus and roasted potatoes as main course). Cake is included in the package. There are cake designs to choose from, but I brought in a few pictures of different cakes that I liked something different about each cake. So, I basically created my own cake and it turned out EXACTLY as I had pictured it. Service was unbelievable, very attentive. We had hot h'oeuvres which were delicious. As far as price, Stonegate was in the (upper) middle of all the places we shopped around at. We felt it was a priority to have great service and great tasting food for our guests, so we chose Stonegate. We also thought the decor with the huge stone fireplace was a great backdrop for November wedding. Food service was all timed perfectly and a great time was had by all!
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2401 West Higgins Rd., Hoffman Estates, IL
Wedding vendors in Hoffman Estates
The Stonegate Conference & Banquet Centre
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