A hidden gem with a storybook setting
Recently updated
This vendor updated their storefront within the last 15 days.
Holds ceremonies and receptions
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
The Timberlodge at Arrowhead is a rustic wedding venue located in Akron, NY. Nestled alongside emerald green fields and a tranquil pond, this venue allows couples to exchange their vows among Mother Nature. From the post beam style interior to the peaceful outdoor views, soon-to-be-weds will have plenty of versatile space to build their dream day from start to finish.
Sporting a harmonious blend of elegant and bucolic styles, The Timberlodge at Arrowhead can host various indoor and outdoor events. The main hall adorns whimsical and romantic decor that adds an an element of warmth and intimacy. Your guests will be free to dine and dance on the versatile floor space under the high vaulted ceiling and vintage chandeliers. Exposed wooden beams stand proudly throughout the room, while large windows create a bright, airy atmosphere for you and your loved ones. If you prefer an outdoor ceremony, a willow tree sits just outside the back doors. Your guests can be seated on the brick-lined veranda while you say "I do" in front of the grassy green wall. Also present is a quaint arbor, wooden gazebo, and vibrant garden, all of which act as a romantic setting for your altar. A dressing suite is also available onsite, with lounge furniture, private restrooms, and multiple hair-and-makeup stations.
The Timberlodge at Arrowhead hosts only one event at a time, giving you exclusive access during your special day. The onsite event team will work with you during your planning process to make sure everything goes according to plan. They will take care of set-up and teardown while you enjoy time with your friends and family. The in-house catering and bar team will customize your food and beverage menu and ensure all your guests enjoy your day to the fullest.
Check out the gallery for an exclusive 360° Virtual Tour, and picture yourself at The Timberlodge at Arrowhead today!
Amenities + details
Amenities
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Settings
Backyard
Ballroom
Barn
Beach
Waterfront
Country Club
Garden
Industrial & Warehouse
Loft
Restaurant
Rooftop
Trees
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Destination Weddings
Food & Catering
Planning
Rentals & Equipment
Service Staff
Awards and Affiliations
Any questions?
Meet the team
Showing slide number 1 out of 7
- Krystle Hanson-PrystajkoWedding & Special Event Sales DirectorSeeing couples and guests light up when they step inside The Timberlodge for the first time is the highlight of my job. Creating moments that the couples will always remember and want to live over and over again is what we specialize in. I had the most magical ceremony at The Timberlodge and cannot wait to show the space to newly engaged couples looking for their dream wedding venue.
- Maggie MilitelloWedding and Event Sales ManagerMy favorite aspect of my job is meeting all you wonderful couples and listening to your distinctive visions for your wedding day! Whether it's an intimate affair or a grand celebration, there's nothing quite like bringing your wedding dreams to life. When I'm not bringing love stories to life, you can either find me at a concert or traveling the world!
- Tanya SueManager, Wedding Coordinating TeamCertified Wedding & Event Planner from the New York Institute of Art and Design, Tanya Sue has been planning weddings since 2011. What started out as a hobby is now what springs her out of bed each morning. With coordinating over 140 weddings and 300+ managed accounts, Tanya Sue loves weddings and every piece of the puzzle it takes to help plan your perfect day! Becoming an Ordained Minister in 2021 was the next step on her career journey. Tanya Sue’s background also includes extensive customer service, legal administration and an instructor of dance with a focus on ballet.
- Paige ProbstWedding CoordinatorPaige’s background in Administration and Emergency Medicine has prepared her for the fast paced, sometimes stressful and high energy environment of the wedding world. She loves taking on the responsibility of organizing events and ensuring every small detail is completed for her clients' perfect day. She is a jack of all trades (seamstress, make-up & hair artist, florist, baker, crafter, handy-man, etc.) who loves to problem solve quickly and quietly, making sure the day runs as smoothly as possible. She is able to remain calm, reassuring and upbeat throughout your entire day. Rest assured knowing she is here for YOU, making sure your day is completed the way you envisioned so you can sit back and celebrate with your friends and family!
- Courtney TorgalskiWedding CoordinatorBeginning in 2013, Courtney has been collaborating alongside event planning and production teams to develop and execute special events across the east coast from New York Fashion Week to Walt Disney World in Orlando. With a strong background in operations, hospitality and high-end fashion, Courtney is ready to serve 100% guest excellence and flawlessly curate and execute your special day.
- Shannon MowryWedding CoordinatorShannon’s love for weddings began at a young age, inspired by her aunt’s work preserving bridal bouquets for their family business. That early exposure blossomed into a passion, leading to her first job at a boutique specializing in formalwear for Mothers of the Bride and Groom. In 2022, she took the next step in her journey and began working as an Event Coordinator. Today, Shannon brings that same passion to her work at The Sterling and The Timberlodge, where she’s thrilled to help couples create unforgettable memories—moments that are just as meaningful to her as they are to them.
- Megan ConibearDirector of Food & BeverageI absolutely love to see what each couple decides off of our Wedding Menus for their special day. My favorite is the Cilantro Lime Grilled Hanger Steak paired with a nice glass of Josh Sauvignon Blanc- Seriously.... its a MUST TRY!
Reviews
4.9
out of 5.0116 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Timberlodge at Arrowhead Golf Course has been highly praised by multiple reviewers for its beautiful scenery, exceptional service, and delicious food. Wedding coordinators like Megan, Shannon, and Tanya are commended for their helpfulness and attention to detail, ensuring that each wedding is executed seamlessly. Guests appreciate the personalized service, attention to detail, and options for decor and customization. The staff, including Chris, are noted for their courteous and attentive approach, making couples feel special and cared for throughout their wedding day. Overall, the venue comes highly recommended for creating a magical and unforgettable wedding experience.Review photos
Showing slide number 1 out of 9
Alexa B
5.0
1/28/2026
We got married on 9/26/25 we had an AMAZING night! We worked with Megan who helped make the night go on without a hitch! Everything was set up very nicely and the staff broke all t...
he personal items down and boxed them up for us! The food and drinks were also so good! Highly recommend this venue!
Angelina M
2.0
1/04/2026
I’m writing this in hopes that what happened to me won’t happen to others. While this venue is absolutely gorgeous and the scenery made for a memorable wedding, there were a few th...
ings that my husband and I felt as if management did terrible on. The biggest issue is bringing in your own belongings through the white glove package, they cannot and will not assure you have everything and don’t be surprised if you are missing the most memorable things when you leave the wedding. They lost our guest book, 10 pictures with our own frames, our cute bartender Mr & Mrs drink list and our “important dates” wood sign. If you ask to see the cameras, those only are recording for a week (so they told us). So you’re doomed if you go on honeymoon right after the wedding. My photographer also reached out to them for she had forgotten her fur jacket there and they said they could not find it and it was not there. It wasn’t until my husband and I went there randomly to try and find all our belongings that the fur jacket suddenly showed up and the lady said it was found in someone’s office. Another issue is that the communication sort of lacks, we would just end up making a trip there to get things sorted out because it takes them a solid week or more to answer back. Honestly with everything we had been through with this venue, it would have been less frustrating and easier just to elope in a different country. I’m super happy for everyone that had an amazing experience here though!
Response from The Timberlodge at Arrowhead on 01/06/2026
First and foremost, Angelina, we would like to extend our deepest apologies on behalf of o...
ur team to you and your husband. Here at The Timberlodge we strive to execute your dream wedding day and experience with us flawlessly. Following your wedding day, it seems as though we have fallen short. To hear that we lost your items that are of sentiment value is discouraging. Something that we do not take lightly. We have since implemented new systems to avoid this unfortunate circumstance for future couples. While that may be of no consolation, we recognize that this is still unacceptable for this to have happened. Please know that we will continue to look for these missing items as well as plan to reach out yet again to make right of such a stressful situation.
-Shannon & The Timberlodge Team
Any questions?
Lauren P
5.0
11/25/2025
Our experience and wedding day at the Timberlodge could not have went better! It was everything we had dreamed of and more! Shannon was our wedding coordinator and from our first m...
eeting with her all the way up to our wedding she was very good at communicating and helping make sure everything for our day was perfect! I truly would not change a thing about our wedding. The scenery and foliage is a beautiful place for pictures, and the wood and inside vibe is something you cannot beat. The white glove package definitely helps alleviate any anxious feelings you may have, because they give you options of all of their decorations, and even set up any decoration you may bring in. After our ceremony, Shannon and Cindy were waiting for both of us as we exited, with both of our signature drinks! They made sure we were taken care of all night, and even made sure the entire wedding party had drinks before the bar closed for dinner. Little details like that made them stand out and really make us feel so special. They even kept a plate of our appetizers set aside for us during cocktail hour, to make sure we had a chance to eat them too. Everything ran so smoothly and we owe that all to Shannon! Also shoutout to Chris who packed all of out decorations up for us at the end of the night! Thanks again for everything!
Renae M
5.0
11/19/2025
We recently hosted a baby shower at The Timberlodge at Arrowhead Golf Course, and the experience was exceptional from start to finish. We’ve also attended several weddings at both ...
The Timberlodge and The Sterling at Arrowhead, and each time we’ve been blown away by the consistency, care, and professionalism of the entire team.
Both venues are stunning in their own ways - Timberlodge with its warm, intimate charm and Sterling with its grand, elegant atmosphere - and every wedding we’ve attended here has been beautifully executed. The flow, the food, the service, the staff… everything is seamless.
During our own event, we were able to experience firsthand what we’ve always seen at the weddings we’ve attended: a team that is attentive, knowledgeable, organized, and genuinely invested in creating something special. From the very first meeting and venue tour, through booking and planning, all the way to the day of the shower, every interaction was effortless. You can truly feel the heart and intention behind what they’ve built here.
The food is consistently delicious (wedding or otherwise!), and our guests couldn’t stop talking about how beautiful the venue was, how delicious the food was and how wonderful the staff made them feel.
Whether you’re planning a wedding or another meaningful celebration, both The Timberlodge and The Sterling offer exceptional service, delicious food, beautiful spaces, and a team that genuinely cares. We highly, highly recommend them.
Response from The Timberlodge at Arrowhead on 11/22/2025
Hi Renae,
Thank you so much for sharing such a thoughtful and heartfelt review. It means t...
he world to us to hear that you've had wonderful experiences not only at your recent baby shower, but also at the weddings you've attended throughout the years. We put so much care into both venues, The Timberlodge with its cozy, rustic charm and Sterling with its grand, modern elegance, so hearing that you appreciate the unique beauty and consistent quality of each one is incredibly meaningful.
It was an honor to host your celebration, and we're so glad you were able to experience firsthand the level of attention, organization and hospitality we strive to bring to every event. From your tour and planning process all the way through to the day of the shower, our team loved working with you and helping make everything seamless.
We're thrilled to hear your guests enjoyed the food, the atmosphere, and the warm service from our staff. Creating memorable moments, whether it's a wedding, shower or any special milestone, is what we love the most. Thank you again for trusting us and for your heartfelt recommendation. We can't wait to celebrate with you in the future.
-The Timberlodge & Sterling Team
Mariah R
5.0
11/14/2025
Words don't adequately capture just how special the team at the Timberlodge made our wedding. Every single detail of our wedding was made better because we chose to have it here.
...
From the very first meeting almost two years ago we felt like we were the top priority, and things only got better from there.
Our first interaction with the venue was a tour with Krystle back in February of 2024. She did an amazing job of laying out every aspect of our day in clear detail. There was nothing that we felt was hidden or overpromised to try to get us to sign the contract, which we appreciated.
We started working with Tanya around August, where we met to go over each and every detail of our wedding and how we wanted our night to go. That meeting also included a private menu tasting that felt like a VIP experience.
Tanya's experience and professionalism made the planning process go smoothly, which was worth its weight in gold. Her knowledge of and relationships to our other vendors made us feel more than comfortable trusting her with coordinating with them.
It was the day of experience, however, that made working with the Timberlodge truly special.
We were sad to see rain on our wedding day which made us change our plans from having our ceremony outside in front of their beautiful willow tree. Once we saw how beautiful the team made our indoor ceremony space though, our sadness melted into joy.
Every detail that we asked for was made possible by Tanya and the rest of the Timberlodge team. The venue itself was even better than we had imagined it. Everything was in place, the staff were courteous, helpful, and even stopped to congratulate us and made us feel as if it were the best wedding they had ever seen.
The small details that popped up on the day of were handled by Tanya with speed and care. Things like needing an unplanned kid's meal, some allergy signs needing to be custom made for the dessert table, and moving chairs around for my aging grandmother were fixed without causing us any stress.
Overall we highly highly highly recommend the Timberlodge to anyone who wants to have their wedding in a beautifully natural looking location with staff whose passion shines through and made our wedding day perfection.
Response from The Timberlodge at Arrowhead on 11/22/2025
Hi Mariah,
Thank you so much for taking the time to share this incredibly thoughtful and h...
eartfelt review. It was such an honor to be part of your journey from that very first tour with Krystle all the way through your wedding day. We're so glad you felt supported, informed and truly prioritized throughout the entire planning process - transparency and care are values our whole team takes to heart.
Our meeting together, walking through every detail, and enjoying your private menu tasting is something I'll always remember. Seeing your vision come to life piece by piece was such a joy. And even though the weather shifted the original plan, we're thrilled to hear how much you loved the indoor ceremony. Our team put so much love into making it feel just as meaningful and beautiful.
On the day of, it was truly our pleasure to take care of every little detail so you could stay present and enjoy every moment. From last minute kids meals, to signage, to helping your grandmother get comfortable, those are the moments we're most proud to handle so your day flows effortlessly.
Thank you again for trusting us with such an important celebration. Your kind words mean more than you know, and we're so grateful to have played a part in your perfect day. Wishing you both a lifetime of love, joy, and beautiful memories.
-Tanya Sue & The Timberlodge Team
Madeline H
5.0
11/11/2025
The Timberlodge is the BEST VENUE EVER. No detail was missed. Do yourself a favor and book Tanya with the white glove package to have the best day ever!
The venue itself is stu...
nning and so inherently beautiful. That was important to me as I was not interested in doing crazy florals/decorations. Not to mention, they do have their own stock of decorations for use! The venue made it so easy to create such an aesthetic event.
The food was INCREDIBLE. I had so many people come up to me to tell me it's the best wedding food they've ever had. Definitely get the Blooming Onion Chicken! They have so many unique options to create such a special event. From the champagne wall to greet guests, all the way down to the honey cinnamon butter, everything was so unique! I love that they have late-night snacks too, those were a hit!
The order and the flow of events was so perfect, all thanks to the Timberlodge. Tanya sat down with us and had everything laid out down to the minute. It made for such a smooth day. Her attention to detail is absolutely unmatched. Tanya was an absolute delight to work with and is so talented. We are so thankful for her!
Response from The Timberlodge at Arrowhead on 11/22/2025
Hi Madeline & Bishoy!
Thank you SO much for this amazing review! It means the world to hea...
r how much you loved your day. The Timberlodge truly shines with its natural beauty, and we loved seeing how your minimalist aesthetic paired perfectly with the space and our decor options. And we couldn't agree more, the Blooming Onion Chicken is a fan favorite for a reason! Sitting down with you to map out the flow of the day was such a joy, and we're thrilled to hear how seamless everything felt. Your celebration was stunning from start to finish, and it was an honor to be part of it. Thank you for trusting us with such a special moment in your lives!
-Tanya Sue & The Timberlodge Team
Ryan W
5.0
10/13/2025
We recently hosted our wedding at the Timberlodge at Arrowhead, and we could not have asked for a more perfect day or location! The rustic and intimate atmosphere easily accommodat...
ed our 165 guests. The ceremony space is truly breathtaking. Our wedding day was 65 degrees and sunny, making the outdoor ceremony by the willow tree absolutely ideal. The bridal entrance is incredibly scenic, winding through a beautiful garden before opening up to the main ceremony area, complete with a pond, a working fountain, and a new fire feature that was installed that very morning! The venue's natural beauty meant that our decor was intentionally minimalist and artistic, yet there were a bevy of custom options provided by the venue to suit our taste. The staff at the Timberlodge is incredible, and we specifically recommend our coordinator, Megan Conibear. Megan has an amazing ability to listen and fully understand a couple's vision. Her detailed knowledge of event planning ensured that everything from the bridal party arrival to last call was meticulously planned to cultivate special moments. Some of our guests' favorite highlights included the delicious carving stations set up for the buffet, the unique specialty drinks, the addition of a second 360 degree bar, and the fun lawn games available during the cocktail hour. Megan and the entire Timberlodge staff exceeded our expectations. We could not imagine a better venue to host our fall wedding and highly recommend it!
Response from The Timberlodge at Arrowhead on 11/22/2025
Hi Danielle & Ryan!
Thank you so much for sharing this incredible review. Your wedding day...
was absolutely beautiful, and we are so grateful we got to be part of it. The willow tree ceremony, the garden entrance, and that perfect fall weather made the day feel magical. It was truly a joy working with you and bringing your vision to life. From planning out every transition to making sure your carving station, signature drinks, second bar, and lawn games all flowed smoothly, our whole team loved watching your guests enjoy each moment. Hearing that we exceeded your expectations means the world to us. Thank you again for choosing The Timberlodge to host such a meaningful day. We wish you both a lifetime of love, and we'll always remember your gorgeous fall celebration.
-Megan & The Timberlodge Wedding Team
Chas G
5.0
9/28/2025
We just had our wedding at the Timberlodge and everything was AMAZING. Our wedding coordinator Shannon was amazing start to finish. Very helpful, responsive, and so incredibly kind...
throughout the entire journey. She checked in all throughout the day, made sure everything was going well, and connected with friends and family to ensure the day was great. All other staff was so kind and so helpful, the venue is BEAUTIFUL, the food was amazing.
Response from The Timberlodge at Arrowhead on 11/22/2025
Hi Maddi & Chas!
Thank you so much for sharing this! It was such an honor to be part of yo...
ur wedding day, and we're so glad to hear everything felt smooth, supported, and special from start to finish. Checking in with you, your friends, and your family throughout the day was truly a joy - everyone was wonderful. Our whole team loved being part of your celebration, and we're thrilled to hear how much you enjoyed the venue, the staff, and of course the food. Wishing you both a lifetime of love and happiness!
-Shannon & The Timberlodge Team
Brenna D
5.0
8/06/2025
my husband and I had our wedding here in July! we truly had the most special day and it was everything we could’ve dreamed of. we had around 200 guests and everyone fit comfortably...
. our coordinator megan was fantastic and made sure we had everything we needed for our day and everything turned out perfect. the team decorated the space with our decor exactly how we wanted and the food was amazing, our guests couldn’t get enough of it and the white glove package is so worth it!! our guests enjoyed all the outdoor games and the wide open spaces to congregate. the dance floor was amazing always packed and we decided to have 2 bars and do not regret it! the customizable options for floor plans and decor really allow you to have everything you could want. our only negative was there are a lot of add ons for additional costs that sometimes feel a bit much or that we found other venues may include but they didn’t. overall, we 100000% recommend having your wedding at the Timberlodge!! if we could do it all over again here, we would!!
Response from The Timberlodge at Arrowhead on 11/22/2025
Hi Brenna & Nate,
Thank you so much for your kind words! We're so happy to hear your weddi...
ng day was everything you dreamed of and that your guests enjoyed the food, lawn games, and dancing all night long. Our team loved bringing your vision to life, from setting up your decor to customizing your floor plan to fit your celebration perfectly. We appreciate your feedback on our add-ons, we will keep that in mind as we continue refining our packages to best serve our couples. It was an honor to host such a special day for you, and we're so grateful you chose The Timberlodge for your wedding. Wishing you both a lifetime of love & happiness!
-Megan & The Timberlodge Team
Kaitlin C
5.0
7/28/2025
We had a fantastic experience with this venue. The team was organized, communicative, and made the planning process smooth from start to finish. Our wedding day went perfectly with...
out any issues, and many of our guests commented that the food was some of the best they’ve ever had at a wedding!
Response from The Timberlodge at Arrowhead on 07/31/2025
Hi Kaitlin & Shaun,
Thank you so much for your kind words! We're so thrilled to hear that ...
your experience with us was smooth and stress-free from start to finish - that is always our goal. It's so great to hear that your guests enjoyed the food, our culinary team will be so happy to hear that. We're honored to have been part of such a special day, and we wish you both so much love and happiness.
Love, Tanya & The Timberlodge Team
Nicholas F
5.0
7/17/2025
My husband Nick and I had the wedding of our dreams at The Timberlodge. From the moment we toured the venue, we knew it was the one for us. Not only was the venue absolutely beauti...
ful, but we were so lucky to have the best wedding coordinator Tanya Sue! She was extremely helpful and organized in helping our vision we had for our wedding come to life. She answered all of our questions promptly whenever they came up. She kept us on schedule with regards to planning activities, and she worked really well with us with coordinating activities on wedding day. Nick and I strongly recommend The Timberlodge for a wonderful wedding experience!
Response from The Timberlodge at Arrowhead on 07/31/2025
Hi Maddie & Nick,
It was such a joy to be part of your wedding day, and we're so grateful ...
for your kind words. From the beginning, it was clear that you had a beautiful vision, and we're so happy that we could help bring it to life! We're thrilled to hear that you felt supported throughout the entire planning process and on the big day, it means a lot to us to know you were able to relax and enjoy every moment. Your wedding was absolutely stunning, and it was an honor to be part of it. Wishing you both all the love and happiness in this next chapter.
Love, Tanya & The Timberlodge Team
Allison K
5.0
7/08/2025
We couldn’t have asked for a more perfect wedding day at The Timberlodge! The venue itself is absolutely stunning—rustic with elegant details & a beautiful willow tree backdrop for...
our ceremony that made for unforgettable photos.
The food was incredible!! We’re still getting compliments from guests weeks later about how delicious everything was! From start to finish, the service was top-notch.
Our wedding coordinator (Tanya) was truly amazing. She had everything under control and made the day feel seamless and stress-free. It meant so much to us to be able to enjoy every moment knowing everything was taken care of.
We are so grateful to The Timberlodge team for making our big day so special. Highly recommend to any couple looking for a beautiful venue, outstanding food, and a team that genuinely cares!!
Response from The Timberlodge at Arrowhead on 07/31/2025
Hi Allison & Justin!
Thank you so much for your thoughtful review! We are so happy to hear...
that your day was everything you hoped for, and that you felt relaxed and fully able to enjoy every moment. It was truly a joy to work with you and bring your vision to life. Your ceremony under the willow tree was stunning, and we're thrilled to hear your guests are still raving about the food. Thank you again for letting us be a part of such a meaningful celebration. Wishing you both a lifetime of love, laughter and beautiful memories.
Love, Tanya & The Timberlodge Team
Erin
5.0
7/01/2025
We could not be more happy about our venue selection for our wedding! Everything about our day was perfect and our coordinator, Tanya, was amazing to work with. She answered all of...
our questions and was very responsive with emails! The Timberlodge is great with working with whatever vendors you choose. All of our decor was set up beautifully for the day of. Everyone was so sweet to work with, and again we are so happy with our choice for our wedding day!
Response from The Timberlodge at Arrowhead on 07/31/2025
Hi Erin & Nick,
Thank you so much for your kind words! It was truly a pleasure working wit...
h you both and being part of your special day. We're so happy to hear everything came together just as you envisioned, and that you felt supported throughout the entire process. Your decor looked beautiful, and it was wonderful seeing all the pieces come together with your amazing vendor team. Wishing you both so much love and happiness in this next chapter, and thank you again for letting us be part of such a memorable day.
Love, Tanya & The Timberlodge Team
Jessica S
5.0
6/14/2025
Love this place. So happy we got married here.
Larry
1.0
3/18/2025
BUYER BEWARE!
I really was hoping I would not have to write this review, but Arrowhead and associated management have really left me no choice.
First, I would say that it is...
an expensive venue but has a beautiful location and great buildings. The food was not the best but not terrible. The staff that worked with my wife and I were wonderful. Kayla was our "wedding coordinator" and she was lovely. It did feel like a very loose term for the wedding coordinator but during the event she was extremely attentive and helpful.
The reason for the one-star review is due to the venue itself and its management team. We had a Saturday, 2/15/25, wedding and there was a wedding there on Friday, the night before. Again, this is all to be expected given this is a golf course and wedding venue. During the winter, they would need to get as much business renting out the space. We had our concerns but again, this was on the pricier side of wedding venues, and you would expect that booking 2 nights in a row should not be a problem for them.
Oh, but we were wrong, and I have receipts for everything and gladly explain the details to anyone. The problem was with their plumbing.
Before our wedding event even started, their toilets backed up and for the remainder of the night, the venue smelled of sewage. This was about 130 people at the wedding. Pregnant women and handicap people were in attendance. Thank God we had hired buses to help people get back to the hotels safely. Our hired drivers were willing to transfer guests to the other venue to use their facilities.
This screwed up our bus schedule for the end of the night. Also, the venue did not put up any signs or directions on what to do if you had to use the restroom.
As we are in the middle of our wedding with family and friends from all over, what can we do? We rolled with it.
Here is where the sad truth of the company and management team comes into play. As a respected client, I reached out to Arrowhead and asked to speak with someone about how unsatisfied I was with the venue. I did not want to write a review until I gave the company a chance to make it right.
After reaching out via email, I was put in contact with the property manager (PM). This gentleman was really a piece of work. At no point in our conversations did he give me the respect of a valued customer. We had to pay for everything up front, which is probably why they don’t seem to care
The first conversation started out with the PM telling me that the venue had to get an emergency plumber out to the venue to fix the backed-up pipes and that he could bill my wife and I for that charge. I tried to explain to the property manager that I am an upset customer and would appreciate the company making it right. The PM claimed to be an ex-lawyer, which he liked to remind me of constantly throughout our conversation. During this conversation, I let the PM know that I was not seeking legal action and simply wanted to be compensated for the unsatisfactory product, which is the price of a new car. I told them that he could prevent bad reviews by giving us some money back. This sent the PM off. He began to threaten to sue me if I were to write a bad review.
We ended the conversation with the property manager, going to reach out to the owners to try and meet my request. Keep in mind my request would only hurt their margin a little, not at all make them lose money for the night. The property manager told me he would get back to me within the week. I took 3 more weeks to hear back. After reaching out multiple times, the PM told me their final low-ball offer but said I would have to sign an NDA. I would rather write an honest review so other customers can fully understand the company they are working with.
ONCE THEY HAVE YOUR MONEY THEY DON’T CARE! THEY DO NOT STAND BEHIND THEIR PRODUCT. I would be concerned that they will continue to have plumbing issues.
Response from The Timberlodge at Arrowhead on 05/06/2025
Mr. Larry,
On behalf of all the staff here at Arrowhead we want to stress that we love wha...
t we do and take great pride in everything we do from the tiniest of details to large items such as cleanliness and conditions of our venue. We host roughly 200 events a year and I’m sure you and the general public can agree there are some situations when hosting large group events that are unfortunately out of the venue’s control- for instance the septic systems limit of what exactly is being flushed down the toilets. We do provide signage notifying guests of which items can not be flushed, however we cannot guarantee that all choose to comply with the proper disposal of hygiene products.
That being said, the day of your event we were happy to hand the venue over in perfect working condition at the beginning of your event. We were just as discouraged as you that unfortunately well into your event, our septic system was overrun with products not intended for that system creating an unfortunate situation. Please remember we did everything in our power to assist and ensure a smooth night for you and your guests, while we worked diligently to assess what caused the problem and then remove the items that were flushed, as fast as possible.
Furthermore, after the event we, in good faith and kindness, having done nothing to create this issue, still offered significant relief as a token of understanding and wanting to keep a positive relationship. We do respect the importance of the day and did absolutely everything in our power to stay positive and make the best day for you, your families and guests. We want nothing more than for you and your guests to remember how much we went above and beyond during your event and how much we appreciated your business and kindness.
Although there was damage to our facility – from what your guests had flushed - we did our best to meet your requests, unfortunately the monetary amount you had demanded was significantly higher than we could pay. Please respect we were put in a difficult position, between your threats of negative feedback – and an unreasonable demand for monetary payment – over a situation that was beyond our control. We deeply apologize that our offer was unsatisfactory. We truly hope that we can work together to repair any negative feelings.
Alyssa D
5.0
2/28/2025
I want to start by saying that I am still on cloud 9 a week after my wedding! Everytime a memory comes to mind, I smile ear to ear!
We had a winter wedding at The Timberlodge and...
let me just say, from the moment my mother and I toured the venue, we fell in love! The venue is absolutely stunning with high vault ceilings, beautiful wooden everything, gorgeous chandeliers, and the beautiful wooden tables! I remember thinking "i do NOT want table cloths on the tables because I want the wooden tables as part of my vision!" If you're looking for a beautiful venue, look no further, you found it! You don't need a lot of decor. Let the venue speak for itself!
As for the logistics; they do the catering, the bar, wedding planning and day of coordination! This eliminated me having to deal with 2, possibly 4 more vendors! So I loved the "one stop shop". I'm a mom of 2, with a busy life, so convenience is everything! They have a gorgeous bridal suite for us girls to get ready, which solved my problem of "where will we get ready". Next, they have some wedding decor for you to use, at no extra cost, which was so helpful. It limited the amount that I needed to buy/rent/bring in myself. I loved that the ceremony/dance floor space was separated from where the tables are for dinner. It allowed people to move about, change of scenery and for those who don't dance, they had an enjoyable space to sit, eat, and mingle.
As for the staff; they have teams for everything! Staff to do tours, staff to do set up/clean up, staff that handled food/bar and of course your wedding coordinator. I cannot say enough great things about everyone, including Kayla, who was our coordinator. They had a plan and back up plan for hiccups that arised, they worked to bring your vision to life and I was pretty particular about my vision! I knew what i wanted and I was not disappointed! Food was great too, let's not forget to mention that! If you have the chance to get the mac and cheese, I highly recommend it!!
Our wedding day was everything we could have imagined and so much more! I wouldn't have traded anything or done anything different! Thankyou so much to Kayla and the rest of the Timberlodge staff!
Response from The Timberlodge at Arrowhead on 05/02/2025
Hi Alyssa & Mike,
Oh my goodness, thank you so much for this heartfelt review! We're absol...
utely overjoyed to hear that you're still glowing from your wedding day. It truly means to world to us. From your first tour with your mom, to the final moments of your celebration, it was such an honor to be part of such a meaningful and joy-filled day. We're so glad that the natural charm of The Timberlodge captured your vision and allowed the place to shine just as you imagined. It means so much to hear that our all-in-one approach made the planning process easier and more convenient for you - especially while juggling the busy life of a mom of two.
Our entire team loved bringing your ideas to life and making sure every little detail was exactly as you envisioned. We're also thrilled to hear the food hit the mark - mac and cheese included! Thank you again for trusting us with your wedding day. It was such a joy celebrating with you and we're wishing you and your family a lifetime of love, laughter and beautiful memories.
-Kayla & The Timberlodge Team
Bailey K
5.0
2/27/2025
Our wedding at The Timberlodge was nothing short of magical! From the moment we started planning to the final moments of our perfect day, the entire team went above and beyond to m...
ake our winter wedding an unforgettable experience.
A special shoutout to our incredible wedding coordinator, Tanya Sue, who truly made our dreams a reality. She ensured that every little detail was taken care of. From planning logistics to handling last-minute adjustments, her expertise, warmth, and dedication made the entire process stress-free and enjoyable. On the day of our wedding, she orchestrated everything seamlessly, allowing us to soak in every beautiful moment without a worry.
The Timberlodge itself was the perfect setting, with its cozy yet elegant ambiance, and stunning wooden beams. Our guests are still raving about the delicious food, outstanding service, and the warm, inviting atmosphere that made the evening so enjoyable.
Response from The Timberlodge at Arrowhead on 05/02/2025
Hi Bailey & Justis,
Thank you so much for your kind and thoughtful words! It was truly suc...
h an honor to be part of your wedding day and help bring your winter vision to life. From the early planning stages to the final send off, we loved being by your side and making sure every detail felt just right. We're so glad you were able to fully enjoy each moment without worry. The Timberlodge was made for cozy, magical celebrations like yours, and we'll be thinking about your beautiful day for a long time to come.
Thank you again for letting us be part of something so special. Wishing you both a lifetime, love, laughter and amazing memories!
Love,
Tanya Sue & The Timberlodge Team
Madison K
5.0
11/16/2024
Stephanie was an incredible wedding coordinator/planner to work with! She was easily reachable and helped make our special day as stress free as possible. Stephanie went out of her...
way multiple times to make sure my husband and I were taken care of and all of our wants and needs were met. Thank you Stephanie and the Timberlodge crew!
Response from The Timberlodge at Arrowhead on 05/02/2025
Hi Madison & Jason,
It was such a joy to be part of your wedding day, thank you so much fo...
r your kind words. Making everything come together just the way you envisioned is always our goal. We're so glad to hear you felt supported and cared for throughout the entire process. From the big moments to the little details, it was such an honor to be by your side and to help bring your day to life. Thank you again for trusting us, we're so grateful to have been a part of such a special celebration.
Wishing you both all the love and happiness in the world!
-Stephanie & The Timberlodge Team
Johnathon L
4.0
11/09/2024
The Timberlodge was a picture perfect venue for our October wedding. The fall foliage and gardens/scenery provided numerous places for incredible pictures and the willow tree was ...
a beautiful backdrop for our ceremony. The white glove package relieved a ton of potential planning headaches and stress. Stephanie and her team were able to keep the day running smoothly. Even with an intense rain shower minutes before the ceremony was about to start, we were still able to have our outdoor ceremony after the crew dried all the chairs.
The food was incredible and the venue was able to accommodate numerous food allergies.
The only reason for 4 stars instead of 5 was due to price. Every little thing has a cost as an additional fee.
With that said it was everything that we could have asked for.
Sydney F
5.0
11/06/2024
The Timberlodge was our dream venue. Not only is the Timberlodge beautiful, but it is also so accommodating, and the staff is amazing. Maggie was so helpful and was really the reas...
on we fell in love with this venue. She was so easy to work with and so knowledgeable on everything to do with the venue. She set the tone with her professionalism and personable self. Stephanie was our coordinator and truly helped make our wedding a dream. She was always available and easy to get ahold of. The night of the wedding she ran around to make sure everything was perfect and was always available for us. She was so accommodating and gave us ideas to make the wedding even better than we could've imagined. The staff at The Timberlodge is unmatched.
Response from The Timberlodge at Arrowhead on 05/02/2025
Hi Sydney & Mario!
Thank you so much for this kind review. We are beyond honored to have b...
een a part of your wedding day and are so happy to hear that it was everything you dreamed it would be. From your very first visit with Maggie, to the final moments of your celebration, it was our absolute pleasure to support you every step of the way. On behalf of our entire time, thank you for trusting us with such a special milestone in your lives. Wishing you both a lifetime of love and happiness!
-Stephanie, Maggie & The Timberlodge Team
Kayla D
5.0
10/10/2024
This was a great venue!! The perfect place for our wedding day!! Stephanie and her team were amazing!
Response from The Timberlodge at Arrowhead on 11/15/2024
Hi Kayla & Kodiak,
You were both incredible to work with! It was so amazing to see everyth...
ing come to life on your wedding day. We hope you have such an incredible time on your honeymoon this winter at Disney! Wishing you all the love and happiness.
-Stephanie & The Timberlodge Team
Leah C
5.0
9/05/2024
The venue is gorgeous, and the food is delicious! The team that coordinates everything is also amazing! We worked with Stephanie as our coordinator and she was absolutely fantastic...
. She really helped make our wedding day everything we wanted and more!
Response from The Timberlodge at Arrowhead on 11/15/2024
Leah & Adam,
You both were an absolute dream to work with and we all loved being a part of...
your special day. Your personalities are simply incredible, and your love truly radiated on your wedding day. We are honored you chose The Timberlodge for your wedding. We all wish you both a lifetime of love and happiness.
Cheers!
Stephanie & The Timberlodge Team
Samantha E
5.0
6/05/2024
I don’t even know where to start. We had our wedding at the Timberlodge on 6/1 and to say it was absolutely incredible would be an understatement. I cannot recommend this venue eno...
ugh. It was stunning inside and out, the staff was amazing, the food was so good, and the day couldn’t have gone any smoother. From the grounds, to the patios, the beautiful decor, to the staff was just WOW. My husband and I truly didn’t have to worry about a thing on our wedding day. Our coordinator, Hannah, was incredible. She was constantly running to get us drinks, making sure everything was on time, wrangling us up for events, etc. From day 1 after booking, we were in constant contact with the venue. They answered all of our questions in a timely manner and just made us feel special the entire time. The staff at the Timberlodge truly made ALL of our dreams come true.
Response from The Timberlodge at Arrowhead on 11/15/2024
Hi Samantha & Dave,
Thank you so much for sharing your incredible experience. We are beyon...
d thrilled that your wedding day was everything you dreamed of and more.
It means the world to us to hear how much you loved the venue from the grounds and patios to the beautiful decor and amazing food. Our team takes pride in ensuring every detail is perfect, and we're so glad that you didn't have to worry about a thing on your special day.
Wishing you both a lifetime filled with love, laughter and cherished memories.
Love,
The Timberlodge Wedding Team
Brittany R
5.0
5/15/2024
We worked with Hannah and Tanya Sue and they were a dream to work with! Everything was organized and planned to the last detail for a perfect wedding planning experience! Our venue...
was beautiful and our pictures are absolutely stunning! We cannot thank your team enough for a beautiful wedding day! Adam and Brittany Maerten
Response from The Timberlodge at Arrowhead on 05/27/2024
Hi Brittany & Adam!
Thank you so much for your kind words. It was our pleasure to work wit...
h you both to create your dream wedding. Your stunning photos are a testament to the magic of your special day. We're so happy you were able to grab some pictures with the Northern Lights! The coolest ever, and something that our team will never forget.
On behalf of our entire team, thank you for allowing us to be part of your wedding journey. Congratulations once again to you both, and we wish you a lifetime of love and happiness!
-Tanya Sue, Hannah & The Timberlodge Team
anonymous u
5.0
3/22/2024
Absolutely enchanted by our wedding venue choice! From the moment we stepped in, it was clear we had found somewhere truly special. The staff were exceptional, going above and beyo...
nd to ensure our day was flawless and that every guest felt welcomed and cared for. The ambience struck the perfect balance between elegance and warmth, making our special day feel both grand and intimate. We couldn’t have dreamed of a more perfect setting to begin our journey together. Every bit of it was loved and appreciated, making our wedding unforgettable.
Response from The Timberlodge at Arrowhead on 05/27/2024
Hi Polina & Frank!
Your review truly captures the magic of The Timberlodge. It's wonderful...
to hear that from the moment you arrived, you know you had found somewhere truly special. The balance between elegance and warmth is so enchanting, and the perfect backdrop for the beginning of your journey together. It's heartwarming to know that every detail was loved and appreciated, making your wedding an unforgettable experience. Thank you for sharing your kind words about your wedding day. Congratulations again on your marriage, and may your journey together be filled with so much love and joy!
Love,
Tanya Sue & The Timberlodge Team
Michelle M
5.0
2/27/2024
The Timberlodge was the perfect venue for our February 2024 wedding. Love that even in the winter months it allowed us the ability to have a beautiful separate area for our ceremon...
y from our reception. Working with our coordinator Hannah was well worth the cost of taking on an event coordinator. She was wonderful. Always attentive and great to work with. She helped our visions come into reality and I was blown away how beautiful the venue was decorated on our wedding day.
Response from The Timberlodge at Arrowhead on 05/27/2024
Hi Michelle & Jason!
Thank you so much for your lovely review! Winter weddings be truly ma...
gical, and we're delighted that our venue provided the perfect setting for both your ceremony and reception. We're so happy that we could help bring your dream wedding to life. Cheers to a lifetime of love and happiness!
Love,
Hannah & The Timberlodge Team
Ched C
5.0
12/20/2023
My wife and I had the wedding of our dreams at The Timberlodge. From the moment we toured the venue, we knew it was the one for us. The venue is absolutely beautiful both inside an...
d out. It perfectly fit our vision for a winter wedding in Buffalo.
We could tell right away the staff was friendly, well-trained, and worked as a team. Other vendors that we hired gave glowing reviews of The Timberlodge and ensured us that they really have their stuff together in a way only an experienced, hard-working staff can provide.
We worked with Paige as our wedding coordinator and she was fantastic. She answered all of our questions promptly whenever they came up. She kept us on schedule with regards to planning activities, and she worked really well with us with coordinating activities on wedding day.
My wife and I strongly recommend The Timberlodge for a wonderful wedding experience.
Response from The Timberlodge at Arrowhead on 05/27/2024
Hi Ched & Amanda,
It was an absolute joy to be part of your special day and help bring yo...
ur dream winter wedding to life. Our team takes great pride in ensuring that both the inside and outside of the venue are beautiful and well-maintained. It's wonderful to hear that our staff's friendliness and teamwork stood out to you. We are so happy for you both and are wish you the best in your married life together!
Cheers!
Paige & The Timberlodge Team
Leandra J
5.0
12/14/2023
My husband and I cannot say enough great things about The Timberlodge. We planned our wedding from out of state and they made it so easy and made sure we had everything done. They ...
offered so much decor to us so we didn’t have to spend an arm and a leg on everything.
Our day of coordinator was Michael and he was the best possible thing that could have happened to us. From all of the planning conversations to the day of he was on top of everything and was so friendly. Our parents and families were so impressed by his professionalism and how he kept things going on the day of.
All of our guest had nothing but amazing things to say about the venue in and of itself. We would recommend The Timberlodge to anyone who is looking for a venue in WNY.
Response from The Timberlodge at Arrowhead on 05/27/2024
Hi Leandra & Logan!
Thank you so much for your heartfelt review. We're so happy that we co...
uld make planning your dream wedding from out of state smooth and stress free.
Providing a wide range of decor options is one of the ways we aim to make the wedding planning process more accessible, and we're so glad you found this helpful. Your kind words mean so much to us, and we're so glad we could be a part of your special day. Hope you are both enjoying married life!
Cheers!
Michael & The Timberlodge Team
Bailey B
5.0
10/31/2023
We got married at the Timberlodge on 10/21/23. They completely exceeded my expectations and the venue was even more beautifully set up then I could have imagined the day of. The st...
aff was amazing and so kind and very helpful with everything. Everything ran smoothly and even if there was a little hiccup it was taken care of right away. The food was great and so were the drinks. Paige our wedding coordinator there was everything we could have asked for and more. She was there whenever we needed her during the planning process and made everything as easy as possible for us. She answered all my questions and was the kindest person to work with. I would recommended her time and time again. Tanya our day of coordinator was awesome as well and made the day run smoothly. Overall I would give my Timberlodge experience 10 stars and I wish I could relive my wedding day over there again and again!
Response from The Timberlodge at Arrowhead on 12/21/2023
Bailey & Brandon-
Awe! We wish we could relive your wedding day with you too! You both ar...
e too sweet with so many kind words! We're blushing :) We are very happy to hear your expectations were exceeded and your day was nothing short of perfect for you. From the initial planning meeting, communication and the execution of the big day, you both were such a pleasure to work with. The drinks -YES! You chose two great specialty cocktails for sure! We hope the memories you and your guests made that night get to live inside your thoughts forever. Congratulations Mr. & Mrs. Bugenhagenruda!
-Love, Paige, Tanya Sue & the Timberlodge wedding team too!
Rebecca F
5.0
10/22/2023
Our wedding day was absolutely seamless and unforgettable thanks to the amazing staff at the Timberlodge. Our coordinator, Tanya, was so genuinely kind and attentive throughout the...
entire planning process. She answered any questions we had, and adjusted our budget as necessary. On the actual day itself, all of our decor was organized and set up flawlessly. We kept getting compliments from guests all night on how the venue had looked overall. Not to mention, the food was an absolute hit! We got the ultimate dinner entrée with the grilled sirloin and honey garlic chicken and both loved it. We heard nothing but great things about the food from our guests, as well. Overall, if you have a specific look in mind for your wedding day and you want that classy-rustic feel, definitely choose the Timberlodge. You will not regret it!
Response from The Timberlodge at Arrowhead on 12/21/2023
Rebecca & Ian, you both were absolutely amazing to work with! We are extremely thankful yo...
u chose The Timberlodge as your wedding venue. From your dress to the centerpieces, we were obsessed with the amount of attention to details you had. We are grateful to hear the experience, venue and food were such a hit for you and your guests! Couples like you remind us why we love our job just as much as we love working with you. Cheers to many happy days ahead of you!
-Love, Tanya Sue & the Timberlodge wedding team too!
Liz & Matt V
5.0
9/26/2023
The team at the Timberlodge was next to none, just amazing!! We had the best day ever. The white glove package, 1000% with the added expense. Your day is 100% all about you at the ...
Timberlodge and they treat you like a king and queen! We had the best, most beautiful day!
Response from The Timberlodge at Arrowhead on 10/30/2023
Hi Liz & Matt, So blessed that we were able to be a part of your big day. The love that yo...
u have for each other is beyond measurable and you both are so fun to be around. You both planned a fabulous wedding, and you should be so proud of how it turned out. Thank you so much for your generosity to us and the whole staff. Everyone thanks you so so much. I loved the card you sent and your picture. I have it on my desk. From your vendors to your food choices, your decor and everything in between it all was just on point. Wishing you both a lifetime of happiness always. Love Michael and the Timberlodge Team xoxo
Lora B
5.0
9/14/2023
10/10 would recommend Arrowhead for your wedding, specifically the Timberlodge. Hannah was AMAZING through every step and all my crazy questions. My husband and I live out of state...
, grew up in Buffalo but moved for his job, and wanted to get married back home. The staff at Timberlodge and Hannah made this whole process super seamless for us. We did our own centerpieces and signs and their option to drop our non perishables off at the rehearsal was a huge stress relief. Not only storing them, but they also set it all up for you too! I walked in the morning for hair and makeup, in their beautiful bridal suite, and didn’t have to worry about one thing! Which is how it should be.
Now the ceremony. Options were great for where we wanted to get married with a backup plan for rain. We chose the willow tree and I’m in love with how our pictures turned out. Hannah and her team made sure everyone was where they needed to be and not one issue was had.
The reception. We opted for 2 bars and did specialty drinks. The bartenders were amazing and our drinks were delicious. The food? AMAZING. And I’m not being biased because it was my day. I’m 10000% serious. We had all of our guest say usually wedding food isn’t that great or things are dry/lack flavor, but the food at Timberlodge was so good. Almost everyone went back for seconds. I’m still dreaming of those garlic mashed potatoes.
Now remember I said the team set up our centerpieces and signs? Well they take them all down and pack them up for you to make sure you have everything you came with and you also don’t have to lift a finger.
The Timberlodge was a dream. The team, especially Hannah, was amazing. If I had to do it all over again, I wouldn’t change one thing.
Response from The Timberlodge at Arrowhead on 12/21/2023
Lora & Rob - We are so overjoyed to hear that from start to finish you truly did enjoy the...
planning process (not everyone can say that lol). With the purchase of the White Glove Package, it truly does allow for the couple to sit back and relax while our team does everything (which is totally how it should be!!!) We are so happy to hear that your guests all enjoyed themselves, and we hope this was the wedding of the year for your friends and family and that they continue to talk about it for years to come. You always have a home here at The Timberlodge. Cheers to you two and a lifetime of love and laughter. Love, Hannah & The Timberlodge Team
Emily D
5.0
9/09/2023
Absolutely incredible!!!!! The building is so so beautiful, the inside is incredible with its high ceilings and beams and felt so spacious with our 120 guest count. The outside is ...
so well kept and gorgeous!! We opted for the white glove package and had Hannah for our coordinator and she helped so much from the beginning stages all the way to us packing up that night. I felt like I barely had to do anything outside of guest counts and an overall description of what we wanted! She handled everything and was so patient with me when we had no clue what we wanted and when I would make changes, and I didn’t need to handle any vendor business talk at all the day of our wedding which took off so much stress!!! The food, AMAZING!!!!! Wish I would have sat down and actually ate a whole plate!! The bar was so beautiful and amazing, drinks were quick and the bar staff was so nice. Hannah also walked us perfectly through the ceremony and was ready with drinks for us when we came back down the aisle!! Huge points in my book! And we were allowed to bring our fur baby pup to be a part of the ceremony! Honestly could not have asked for anything to have gone any better!! Thank you guys!
Response from The Timberlodge at Arrowhead on 12/21/2023
Emily & Alex - We loveeee the cocktails off the ceremony aisle lol! We are so happy you tw...
o enjoyed that moment because we definitely did. The purchase of The White Glove Package truly helps make your day as stress free as possible. We are so happy you two enjoyed your day to the fullest as you should! Cheers to you two and a lifetime of happiness. Love, Hannah & The Timberlodge Team
Suzanne W
5.0
9/03/2023
The crew at Timberlodge at Arrowhead did an Awesome Job!!!
Amber and Kyle’s Wedding Shower was Appsolultly Beautiful!!!
Everyone remarked how everything was picture Perfect!!
🤍🖤...
Thank You to Michael and his Crew!!
Suzanne Werner
Response from The Timberlodge at Arrowhead on 10/30/2023
Hi Suzanne, It was so much to plan with you for Amber and Kyle's Shower. You put in so muc...
h time and effort and it really showed on the big day. Your guests were a dream, and the ballon decorations were such a hit. Your organizational skills made it so easy to work with you because you were on top of everything. Are you sure you don't want a job here? LOL. Good Luck with the wedding Next month. We can't wait to see the pictures. Thank you for being so generous and kind. Wish we could do it all over again. Sending so much love to the future couple and family. Love always, Michael & The Timberlodge Team
Alize A
5.0
8/31/2023
We had our wedding here July 2023 and I can not say enough positive things about this venue and the team. Everyone says planning your wedding is one of the most stressful times and...
that could not be further from our experience at the Timberlodge. Our wedding coordinator Hannah went above and beyond in every aspect, from the ceremony to the menu and everything in between she made everything run flawlessly. We booked The White Glove Package which took away so much of our stress during the planning process. We had constant communication with Hannah who always answered our endless questions quickly and effectively. Our actual wedding day went so perfectly, and I know for a fact that was due to Hannah and the Timberlodge staff running everything behind the scenes. It rained for a majority of our wedding day and the staff made sure we still had a beautiful location for our ceremony that was protected from the rain. We received so many compliments during and after the wedding about everything (ESPECIALLY for that lobster Mac and cheese)! Thank you to Hannah and the entire Timberlodge day for making our wedding day truly memorable!
Response from The Timberlodge at Arrowhead on 10/30/2023
Alize & Kenny- You two were so sweet from day one and truly that means the world to all of...
us here. The White Glove Package seriously cannot be more beneficial to the couples and their big day with us. We will gladly have you anytime for some lobster mac and cheese and you can even bring the little one once she is here!! Congratulations to the two of you and your growing family!!! Love, Hannah & The Timberlodge Team
Sarah F
5.0
8/22/2023
My wedding was this past weekend at the Timberlodge. Everything was absolutely perfect. The wedding team there is professional, courteous and overall on top of their game! I had 0 ...
worries throughout the night and it went smoother than I’d ever imagined. If you’re looking for a venue in buffalo, you need to check the timberlodge out!
Response from The Timberlodge at Arrowhead on 10/30/2023
Hi Sarah & Dylan! It was such a pleasure working with you and your families. We absolutely...
LOVED your floral installment throughout the venue. It was beautiful! We are so happy to have been able to be part of your special day and that it was just as perfect for you and your guests too! Thank you for your kind words about our wedding team, that means so much to hear! We wish you nothing but glorious and happy days as your start your journey as a married couple. Congratulations again!
Much Love, Tanya & The Timberlodge Team
Kalynn S
5.0
6/25/2023
We had our wedding at the beginning of June and it was a dream come true! Our wedding coordinator Paige was attentive, caring and very knowledgeable. She helped me to feel at ease ...
throughout the entire wedding planning process and was always accessible. The food at the Timberlodge was great! Our guest loved it. All of them raves about how beautiful the venue was and how great the staff were. Thank you so much to The Timberlodge for helping to bring our wedding vision to life!
Response from The Timberlodge at Arrowhead on 10/30/2023
Hi Kalynn! You and Connor were so much fun to work with. The decor really brought the venu...
e to life - all of the little details tied everything together, was so sweet. We are so glad you had an easy & fun planning process & event. Cheers to a lifetime of happiness and love!
-Paige & the Timberlodge Team
Alyssa P
5.0
6/07/2023
We loved working with the Timberlodge and having our wedding at their venue! Pricing was reasonable compared to other venues. Our wedding planner, Jade, was so wonderful throughout...
the entire experience! She was so attentive and helpful with everything. We had a beautiful day filled with so much love!
Response from The Timberlodge at Arrowhead on 06/20/2023
Alyssa & Ian,
Thank you so much for your kind words. Your wedding day was the most magical...
day that will forever be in your hearts. May the love you share today only strengthen over the years. You will always have a home at The Timberlodge. Cheers to a beautiful marriage.
Love always,
Jade and The Timberlodge Team
Ken G
5.0
5/22/2023
We had our wedding at the Timberlodge and we opted for the white glove package. Jade was our coordinator and she did a fantastic job with everything at our wedding. First of all,...
let me say this place is beautiful. They setup all of our signs and seating. Displayed the cupcakes we had and made them look great. All of the appetizers and main courses were also great. The bartender made delicious drinks all night too. People also talked about how great the food and drinks were as well. We're very thankful for all the staff there as it was certainly a night to remember.
Response from The Timberlodge at Arrowhead on 06/20/2023
Hi Ken & Ashley,
We cannot thank you enough for allowing us to be a part of your most spec...
ial day! Can't forget about your cute watches that surprised each other that made your day so special. We are delighted to hear how your guests loved the food and drinks. The joy you give each other is so clear to see, wishing you all the love and happiness in your marriage!
Love always, Jade & The Timberlodge Team
TylerLynn L
5.0
5/05/2023
When this venue was suggested to me to view and after seeing the photos I knew it was something to go see in person. Contacting this venue is simple and the reply back is quick. My...
fiancé and I booked a tour and the location was even more beautiful in person compared to the photos. Our tour was very informative and all our questions were answered before we left. After speaking with Krystle my fiancé and I knew that the timberlodge was the location we wanted out weeding. With being from out of state Krystle helped communicate via email to conduct the booking process so we could have our wedding at this location.
Response from The Timberlodge at Arrowhead on 05/23/2023
Tylerlynn & Kyvon,
We CANNOT wait to start planning your big day with you! Thank you so mu...
ch for expressing your kind words. We are humbled to have such a deserving couple to fill our venue with so much love on their wedding day.
Cheers,
Maggie, Krystle & The Timberlodge Wedding Team
Elizabeth F
5.0
4/27/2023
Krystle and Maggie were absolutely great to work with at The Timberlodge! They made the booking process so smooth and easy! Matt and I are obsessed with The Timberlodge! It’s su...
ch a unique and special venue than anywhere else I’ve seen! We can’t wait till November 2024 to spend our special day at The Timberlodge! Thank you again, Maggie and Krystle!
Response from The Timberlodge at Arrowhead on 05/23/2023
Elizabeth & Matt,
Thank you so much for your kind words. Words cannot express how excited ...
we are to host your wedding in November of 2024! We cannot wait to help bring your wedding dreams to life. Counting down the days!
Cheers,
Maggie, Krystle & The Timberlodge Wedding Team
Cherie L
5.0
4/27/2023
We loved working with Hannah. She was so helpful and easy to work with and I feel like I made a good friend in the process. Our wedding turned out perfect! The room was beautiful...
, the food was amazing, and the decor was exactly what we envisioned. Hannah and Michael made sure all of the details were set for the day of the wedding and we had so many comments raving about the venue/food/experience. Wedding planning can be stressful but with the help of Hannah it was a breeze. I didn't have to worry about a thing. Pay the extra fee for the planner - it's 100% with it. We loved everything about our special day at the Timberlodge and would do it again in a heartbeat.
- Cherie and Cody Stachewicz
Response from The Timberlodge at Arrowhead on 05/23/2023
Cherie & Cody- We are most definitely friends for life and always here to host all of your...
parties haha! Working with the both of you was so refreshing and we are elated to hear you enjoyed our White Glove Package offerings to their fullest. Your wedding day was dreamy and we are absolutely honored to play a role in it. Cheers to you two and a lifetime of love!!
All our Best, Hannah, Michael & The Timberlodge Team
Loran R
5.0
12/31/2022
The Timberlodge was fantastic - start to finish! Jade was always quick to respond to any and all questions we had and accommodated all of our requests. She made the planning proces...
s a breeze! The venue looked spectacular, and everything ran so smoothly. The food was delicious! We could not have had a better experience and received many compliments from our guests.
Response from The Timberlodge at Arrowhead on 05/09/2023
Loran & Tim, We are truly honored that you chose to have your wedding at the Timberlodge. ...
From the very beginning to the end of your wedding, we strive to make sure everything is taken care of with ease. Your wedding day is a special moment that will be cherished forever. May your future together be full of love and movie nights snuggled on the couch.
Love always, Jade & the Timberlodge team.
Courtney S
5.0
12/20/2022
The Timberlodge team was great and really helped to make our wedding day special. All of the staff that we worked with at the Timberlodge were so kind and welcoming, and the venue ...
itself is extremely beautiful. Jade was our coordinator and was super responsive to all of my detailed questions. Her calm and collected attitude was reassuring to me through the whole planning process that all of our requests would be handled and that the team would put on the wedding we had envisioned. We truly appreciated the flexibility that Jade and her team offered to us, as our wedding fell on the weekend of a historic snowstorm. We were not sure if our wedding would still be able to go on, but Jade helped reassure that we could push the wedding forward a day or two if safety would be an issue for the staff and our guests.
Jade clearly is seasoned in her job as a coordinator, and was amazing at her job in executing our wedding. Because of the snow and cold, we had to move everything inside. I was pleasantly surprised at how amazing the whole venue looked set up for our wedding, even though some of the setup was not what Jade and I had planned; she did an amazing job implementing our vision when things needed to change last minute. Jade was prompt and clear to the changes we needed to make to hold the ceremony inside, and everything went off beautifully!
All of the pricing was clear even before booking, and everything was laid our clearly in the contract. We were not subjected to any "surprise" charges after we booked.
We are so happy that we chose the Timberlodge as our wedding venue!
Response from The Timberlodge at Arrowhead on 05/09/2023
Courtney & Jacky,
We are so grateful for you to allow The Timberlodge to help make your w...
edding day so memorable. With the memorable snow, we still wanted to make sure you got the most special wedding day of your dreams. You are two of the luckiest people to have found such love with one another. Enjoy your next adventure with each other, we cannot wait to hear all about it.
Love always,
Jade and The Timberlodge Team
Jill S
5.0
12/09/2022
Jill S
We had the perfect wedding at the Timberlodge. Jade was our planner and every detail was planned with her help. She was professional and fun. She would promptly respond via ...
text message when we asked questions during the planning phase. The venue was beautiful, the food was perfect and there was not one thing for us to stress about on our night. I cannot say enough about how beautiful and perfect our night was.
Response from The Timberlodge at Arrowhead on 05/09/2023
Jill & Ron,
We thank you from the core of our hearts as you have shared your most special...
day with all of us at The Timberlodge. You danced the night away. We are delighted to hear how perfect the food was! Cheers to the happy couple and the exciting adventure you're about to embark on together.
Love always, Jade & the Timberlodge team.
Nichellion W
5.0
12/02/2022
Jade was absolutely beyond words amazing! She was always quick to respond and transparent when she wouldn’t be available. Timberlodge did give us some trouble with inflation and ou...
r contract as we signed it a year before all the pricing went up. HOWEVER, Jade was able to adjust and stick to the contract to make everything come together. Day of she was very attentive and checked on me frequently. During dinner she knew we loved the mac n’ cheese so much that she even gave us a huge bowl all for our table! Jade always checked with me before doing anything because there were a lot of different moving parts and conflicting opinions, but she made sure my husband and I came first over anything else and gave us the wedding of my dreams. Even after the fact I left a very special necklace at the venue and she found it and held it for a month until I could come get it. She was very flexible and helpful and I couldn’t have asked for a better coordinator on site. I would recommend if you do a wedding at Timberlodge to request Jade as your person because she is follows your vision and makes you important.
Response from The Timberlodge at Arrowhead on 05/09/2023
Nichellion & Matthew, We wholeheartedly appreciate you allowing the Timberlodge to be a pa...
rt of all your special moments on your wedding day! We thrive to make sure your day is exactly how you dreamed it to be. Who doesn't like mac n' cheese?! Your laughter and fantastic dance moves made it such a memorable evening. You looked like a walking queen. When we look at you together, we see only one thing- pure love. You both couldn't be any more perfect for each other.
Love always, Jade & the Timberlodge team.
Jenna R
5.0
11/28/2022
We truly cannot put into words how magical, beautiful, and special our day was with the Timberlodge. It was stunning! Our coordination Jade went above and beyond. Not only is she t...
he kindest person with a big heart, she is the hardest worker. She has a way with reading your mind and knowing what you need before you even realize you need it. There were so many little touches that she did during the entire evening that just made my husband and I fee so special, and the fact that she was able to wrangle our wedding party and have everyone in their place is a miracle in itself. She always made sure my husband and I had a drink in our hand, she saved us a plate of hors d’oeuvres, and she constantly checked in to make sure I was doing okay. The bones of the venue are so beautiful, and Jade made sure everything was set up perfectly. The food was absolutely delicious & the late night we had come out was to die for. All of the staff was so respectful, and helpful. At the end of the night we had a guest lock their keys in their car and needed enterprise to come handle that and staff members stayed so that didn’t have to wait outside in the cold. It’s things like this that make this venue 10000000/10. I’m sure the staff wanted to go home too they worked hard all day, yet they continued to go above and beyond. I cannot speak higher of this venue, and Jade as coordinator.
Response from The Timberlodge at Arrowhead on 05/09/2023
Jenna & Shawn,
Thank you for choosing The Timberlodge for your most precious day. We are s...
o happy you enjoyed every second without any stress or worry. Your kind words really go a long way. You even had me on the dance floor with you for a little bit! Our staff loves going above and beyond to make sure that you and your guests have the most amazing experience with us. We are so happy that we could provide that for you. May each day you spend as husband and wife be full of surprises and joy!
Love always, Jade & The Timberlodge Team
Sydney C
5.0
11/09/2022
My husband, James, and I were blown away by The Timberlodge! Hannah was an absolute pleasure to work with as our wedding coordinator, and the entire staff did everything they could...
to help make our wedding day as smooth and as special as possible. From the bridal suite, to food and drinks, to the venue itself, everything was perfect! Emails, calls and in person meetings made the planning process feel so easy! Would absolutely recommend this venue to anyone and everyone!
Response from The Timberlodge at Arrowhead on 05/23/2023
Sydney & James- Thank you for allowing us to be a part of your special day. It was so drea...
my and magical. You two and your families were so sweet, and I know our staff appreciates that. Please know that you two have a forever home here with us at The Timberlodge. Cheers to many more!
Love Always, Hannah & The Timberlodge Team
Christina L
5.0
11/02/2022
It’s hard to put into words the total bliss that was our wedding at the Timberlodge. The food, the atmosphere, and the people are second to none making sure that we and our guests ...
had everything they needed and more. From our meeting with Jade, our coordinator, to the actual day of; She made sure that everything and I mean EVERYTHING was taken care of. The vendors, food, family, and host decor was all managed seamlessly and effortlessly because of Jade and her amazing team. We did not worry about a single thing from set up to take down. Jade handled it all. She is truly a one of a kind and went way above and beyond for us. I would recommend the Timberlodge for anyone looking for a magical, romantic, and perfect wedding day!
Response from The Timberlodge at Arrowhead on 11/18/2022
Christina & Matthew, We appreciate all of your kind words! We truly enjoyed every second o...
f your wedding day. You looked like a true fairytale princess and without a doubt, an amazing friend. We want all brides to have a seamless and stress-free wedding day! May you two live a happy married life, now and always, filled with affection, trust, love, respect, and unbreakable bonding. Congrats on a happy marriage.
Love Always, Jade and The Timberlodge Team
Nikita M
5.0
11/01/2022
We couldn’t have chosen a better venue!! Everything from the food to the atmosphere to the coordinator was incredible. Jade was AMAZING!! She made sure as the bride I wasn’t overwh...
elmed, and handled everything with kindness and warmth. If you’re thinking of using this venue, understand it’s worth every penny.
Response from The Timberlodge at Arrowhead on 11/18/2022
Nikita & Kyle, From the bottom of our hearts, we would like to thank you for allowing us t...
o host your most memorable and amazing day! You filled our eyes with tears when you walked yourself down the aisle. We also can't forget your outfit change! It warms our hearts to hear that you enjoyed everything without being overwhelmed. Cheers to a long-lasting forever marriage.
Love always, Jade & The Timberlodge Team
Want to book a visit?
Start the convo
*=Required
Use this secure form to reach out and share your wedding vision.
- Messaging our verified vendors on The Knot is free, safe and secure.
- Conveniently track vendor messages and planning details all in one place.
- Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go.
- For personalized pricing and package details, sending the vendor a message is the fastest way to get info.
By clicking "Request quote," you accept our Terms of Use and agree to The Knot creating an account for you. Your messages may be monitored for quality, safety, and security according to our Acceptable Content Policy. See our Privacy Policy to learn how we handle your data.
Typically responds within 24h
Wedding vendors in Crittenden
The Timberlodge at Arrowhead
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.