The Timberlodge at Arrowhead

we were looking for-plus being on a golf course was perfect for my golf loving fiancé! Jade was with us every step of the way and if you are able to get her as your coordinator you will LOVE her! Our wedding was absolutely perfect and Jade kept us right on time for everything! Loved our sweetheart table and how the staff had a sample of the hors d’oeuvres for us there as we missed most of cocktail hour just mingling with guests! The staff also set up the decor that we had planned and the clean up for effortless as well. They were so organized-which being type A I highly appreciated! Also- highly encourage you get pictures done here, Jade even came with us for boardwalk photos and fluffed my veil to perfection. Thank you so much Jade and Timberlodge staff for making our wedding an absolute dream! Our guests raved about the food and had a wonderful time! ❤️❤️❤️ Food 10/10 Coordinator- Jade 10/10 Staff- 10/10 Weather 10/10 DJ 10/0

and helped to create an environment that was as stress free as possible for us. We received nothing but compliments from our friends and family about how the venue looked, how amazing the food was, and how nice all the staff were. Definitely would recommend this to anyone that is looking for a venue that can hold a large number of guests.

with it. Jade, the manager, is amazing and was so helpful the entire way through. They also work with a lot of great vendors that they recommend to you.

their passion for the venues and grounds. As mentioned being in sales and service, You hope that what is said is not an empty promise or no service after the sale. Let me be the first to say it kept getting better. Our wedding consumed both The Timberlodge and The Sterling, with our ceremony at the timeless Timberlodge which was breathtaking…. From little details like even the staff on a busy golf day directing golfers and people with NO Interruptions! Reception followed at The Sterling in the same professional and five star service!!! Your wedding goes by so fast, but one thing you will notice are problems…. THERE WASN’T A SINGLE ONE OF THEM !!!! As a business owner I asked guests how there experience was….one of the comments that stuck with me was, “it was beyond perfection” from one of the most particular and hard to please guests. That’s when I knew I had to voice myself and leave this review. IF YOU WANT A TEAM THAT CARES ….. Book your wedding here. IF YOU WANT SERVICE WITH A SMILE….. book here IF YOU WANT GREAT FOOD, ATMOSPHERE, ATTENTION TO DETAIL, BOOK HERE!!!!! There is a reason why this venue and tram was voted best Wedding Venue in WNY. Thank you Michael, Zak, Lucas, Geoff, Clint and all the other staff you made this the most memorable day of our life !!!!

I was so much fun. Zak, Marissa and The staff took care of everything I mean every little detail was executed flawlessly. One of my favorite moments of our day was when the staff greeted us with our signature cocktails immediately after the ceremony on the front patio while screaming and cheering for us. We are so blessed to have had the best venue and wedding team. Our families and friends cannot stop raving about our wedding. If we could relive that day over and over again we so would! Thank you everyone at The Timberlodge! - The Prystajko’s

but also to other outside vendors we hired. I completely understand that during wedding season there is going to be a delay in response, figuring that the coordinator is giving 110% to her current brides. However, as my day got closer, the communication got worse. At the end of the day, the lack of communication with the coordinator was frustrating but not the worst experience of our wedding. The worst experience at The Timberlodge was the food. I have to admit most wedding food is not usually great, a so-so experience that most people come to expect at weddings. I would have been grateful for a so-so food experience in this case. The food was literally inedible. We splurged for our guests and got their ultimate entree option. We chose the honey garlic chicken and Delmonico steak. The honey garlic chicken was so dry you could barely swallow it, but the STEAK was the worst steak of my life. The cut was fatty, terribly cooked and tasteless. I couldn’t even cut the steak. It turned into a messy steak slop on my plate that I only had one bite of. The worst part about this, the terrible food didn’t stop at the sweetheart table. I was horrified to find out that the food experience was so bad, our guests complained!!! I found out later that one of them pulled our coordinator aside to tell her about the horrible food with no resolution offered. I even spoke to one guest who didn’t touch her vegetarian option - who explained to me the vegetable primavera was bland and tasteless. To say the least, I am so embarrassed that my guests literally couldn’t eat their meals. I never thought I could be this disappointed with a wedding venue I fell in love with, a food tasting a few months prior to the wedding that was delicious and a wedding venue/ food price that cost us $30,000. On top of the terrible food experience they also forgot to do a few things. I purchased two gluten free cupcakes for two of my guests. I made the coordinator aware of this 1-2 weeks before the wedding. I was told the cupcakes would be served directly to my two gluten free guests when the cake came out. As I was saying good bye to one of the guests, I asked how her gluten free cupcake was and she told me she never got a cupcake. I immediately located someone and asked to speak to my coordinator (they couldn’t find her) and I was greeted by someone else who tried to locate the cupcakes. After a few minutes of waiting for them she handed both of them to me and didn’t serve my guests. Unfortunately one of my gluten free guests had already left and didn’t receive their cupcake. We were also told that our wedding cake would be served to my groom and I and that did not happen. I was finally given a piece of cake by my matron of honor but unfortunately my husband never got a piece. We were also told that the fire pit outside would be lit after dark and that never happened either. I am disappointed beyond belief - a feeling no bride should ever have.

way and just made sure to make the day easy and smooth for us. She went above and beyond for us. It really made us feel special and relaxed. She also is super sweet and really cares for her jobs and brides. I would recommend this place to anyone who wants to be well taken care of and have the most beautiful wedding.

ut a hitch! We would recommend her to other couples planning their weddings. We did have an issue with our menu shortly before the event, which was no fault of Jade's and really should have been addressed better by the GM.

wledgeable, which made it extremely easy for us & stress free! The venue itself is beautiful & everything we ever wanted. The food was delicious and we had so many compliments! Highly recommend this venue and Jade as your coordinator!!

day, everything was seamless. We worked closely with Jade as she was our coordinator and I truly cannot say enough about her. She is incredibly knowledgeable, kind and friendly. It was obvious she absolutely loves what she does. Her hard work and dedication truly meant the world to my husband and I! At the very end of the night when all the possible stressful moments and hard work was over for her she even got out on the dance floor with me which was so fun and unexpected! There was not one thing about our day that we were unhappy with or would change! I truly recommend the Timberlodge to anyone looking for their perfect wedding venue!

for me as possible and as the bride that meant the world to me! They took care of everything for me which let me be worry and stress free, which allowed me to really enjoy my special day!

. We had so much personal and individualized attention and loved the opportunities to do a menu tasting and rehearsal. I cannot say enough good things about this venue, the staff, and the service. You won’t go wrong with booking the Timberlodge!

having to worry about a thing! It honestly could not have been more perfect.

every step of the way. We felt very cared for throughout our planning process and on our wedding day. Both Hannah and Paige did a beautiful job setting up our flowers, decorations, and ensuring that everything ran smoothly. Hannah and Paige’s attentiveness and care was more than we could have ever hoped for. We can’t thank them enough for helping us make wonderful memories during a time that can feel so stressful.

e buffet, which I was nervous about since we had 180 guests, but the staff had everyone seated with meals so efficiently and quick! Not to mention that the food is fantastic. I love the aspect of having the dance floor outside so that guests can sit and relax inside if they don’t want to be in the party mix. The entire staff was also very attentive to us and made sure we got the apps at our table even though we missed cocktail hour. I was even greeted with a special mocktail by the sweetest waitress because I had shared with them at a previous meeting that I was expecting. It was a subtle yet touching gesture that really meant a lot. I can’t say enough about how kind Jade was to us. She made sure we were taken care of like VIP the entire day, and still continued her professionalism when we had to grab leftover items the following day. Her personal thank you card and gift to us was so incredibly sweet and we felt like we left with a new friend. We truly felt like every penny and amount of effort we put into this day was worth it all due to the venue. We highly recommend booking here!

postponing and were always very supportive and helpful. We finally had our reception two years later in July 2022 and it was amazing! Jade, our venue host, took such good care of us. Everything was set up perfectly. All the decorations were amazing. The whole venue is just so beautiful inside and out! And Jade was always there making sure we had everything we could possibly want from drinks and appetizers always waiting for us to find special spots for our photographer to take pictures. She even showed off some impressive dance moves and got others out on the dance floor. My wife and I have nothing but positive things to say about the Timberlodge, and highly recommend them to any couple looking for a venue. You won't be disappointed!

day is over.

tics itself, pure beauty! Hanna and Jade took all the complications in their hands for us, we left the decorations the night before and when we showed up for the day of the wedding it was better than we could have imagined! Hanna was extremely easy to talk to and get a hold of if I needed for any questions even the dumbest ones!! Her and Jade made Miranda and I feel like we were the only wedding in their minds and that meant the world to me! I cannot thank them enough!!!

all of the planning leading up to the wedding. On the day of the reception, Hannah and the staff were amazing, everything ran extremely smooth with no issues. I had multiple guests mention how everything was ran so efficiently with no lag time. The food was great, and the bartending staff never allowed drink lines to get long. The venue itself is an incredible, multi-use facility; especially if you're lucky enough to get great weather like we did. It was fantastic, would highly recommend!

fully appreciate the beautiful architectural craftsmanship. My fiancée and I are satisfied with our decision to host our friends and family here.

the wedding. Our wedding was everything I dreamt of and the staff made sure everything went as planned. It was truly a dream come true. All of the guest will be talking about our wedding for years to come!

d the day went perfectly and I couldn't be more thankful. The food was delicious as well, and all of our guests commented on how beautiful the venue was, and how convenient to have the ceremony and reception all in one place. The bridal suite was the perfect size for 8 of us getting ready without it being too cramped, and the mimosa bar and flatbreads were perfect for my party as we got ready to make sure no one went hungry.

coordinator, and decor). The planning team was always responsive and helpful. We booked originally for Nov. 2020 and they were very accommodating with postponing. We worked with Jordan during planning, and Michael the day of, they did a great job making sure everything was just the way we wanted it. All the staff that day were very attentive and friendly. The team did a great job setting up all the decor we brought in (signs and tons of candles), it was so nice not having to worry about those little details that day. The bridal suite for getting ready, along with breakfast and mimosa bar was so worth it! We had our ceremony on the side patio, I was worried about it being too cold in November but with the heaters it was perfect. The food was beyond our expectations. There were so many great options to choose from but the lobster Mac and cheese and roast beef were huge hits with our guests. the signature drinks were also super popular and many guests told us how much they liked the bartenders. Overall everything was so perfect and we have no complaints. booking the Timberlodge was the best decision we made during wedding planning!

tastic at placing everything I wanted where I wanted it. They were very timely with answering all of our questions during the planning process, made sure to reach out to all of our various wedding vendors before the wedding to make sure everyone was on the same page, and made sure the wedding went smoothly. They came up to us numerous times throughout the night to make sure we didn't want/need anything. I got a lot of compliments from the guests and highly recommend Timberlodge!

pful. I would say that even with covid-pricing considerations, they're still definitely a moderately priced venue but you get a very good value for your money. The space is beautiful and as the bride, they went above and beyond to help me sneak around for the first look with my dad, doing everything the could to keep me from being seen by the guests. I took a star because one caveat that I want to give is they were not incredibly accommodating with some food allergies and dietary requirements. Of all the food on the menu, they were only willing to adjust the stuffed mushrooms for the Mother of the Bride, MOH, and Brother of the Bride. All three of these individuals have diagnosed Celiac's Disease. I did ask that the kitchen change the fry oil so the family members could feel safe in eating a few more of the menu options and I was told about three times that it "just wouldn't be possible". The coordinators did set up "allergen cards" for the different dishes but then the kitchen placed allergy foods directly next to those that were supposed to be a little more dedicated/allergen friendly. They did say that they don't take responsibility for cross contamination (which I understand) but I feel like the strategy could have been better.

were limited to 25 people due to the pandemic and they worked with us changing plans literally up through the day before our wedding. We had three groups of 25 cycle throughout the day and they nailed it getting everything organized and set up, even with three different sets of food! We were worried that such a big place would feel empty with just 25 people at a time, but honestly, The Timberlodge has such a warm and inviting environment that it was really cozy. Amazing props to them for everything they did for us from day one!

ve wanted from day 1. Although we have to wait another year to have our celebration at Timberlodge, they have made the process so easy and stress free. We can’t thank them enough! Ok so i wrote the review above after we had to postpone our wedding and wanted to update now that weve had our postponed event. We kept the venue and our original plan to make it a vow renewal/anniversary party a year later. I cannot say enough about the staff! Hannah and Michael are phenomenal planners that made the day so easy and so fun for us, even when we were freezing our butts off taking pictures that day. The food was great, the bar staff was so fun and they all made sure that us and our guests were having a great time! We planned our event from out of town and the staff made it so easy to plan via email, phone and zoom calls. The pricing of the venue is fair and it was easy to make changes to fit what we wanted out of our day. We really cannot say enough - HIGHLY RECOMMEND!

ed. They were extremely friendly, accommodating, and professional. I was so pleased as a bridesmaid and brother of the groom that I look forward to having my own wedding there someday!

th us on rescheduling!

rom many of our guests how much they loved both the venue and the food. The service was also stellar, and all of our guests received their food quickly. I have absolutely nothing negative to say about the Timberlodge, and would recommend them to anyone looking for a rustic venue for their event.

in the price) and they handle every detail with excellence. Amanda made everything happen effortlessly and went above and beyond. (For example, she was unable to get a hold of our caterer the day of and because she was worried they wouldn't show, she had the kitchen make a quick cake that matched our decor perfectly just in case so we could cut something. We didn't end up needing it but that exemplifies how much they care and are on top of things). We also moved our ceremony indoors the week before and were unsure of how to decorate. We left the items we had with the staff and they found the perfect location for them and even used extra pieces the venue had in storage to bring the ceremony space together! I truly don't have enough space to explain all the thoughtful details handled the day of. The food and drinks were excellent, the venue provides gorgeous centerpieces, linen, table numbers, etc, the staff makes everything come together effortlessly, and the price is incredibly reasonable (~13K for ~130 people, which includes food, our 4hr open bar, ceremony and venue space, staff who meets with you several times beforehand and coordinates everything, all furnishings/decorations/linen/glassware included). Seriously, do yourself a favor and at least just check it out.

work with and made planning the reception super easy and stress free. If you’re looking for something rustic and affordable, this is the way to go! I would highly recommend you look in to the Timberlodge!

is just beautiful. We checked out other local venues but nothing compared to The Sterling ♥️♥️

fell in love and signed the checks to save a date! The event coordinators were very welcoming and friendly. We look forward to our big day in Oct. 2020! Highly recommend checking this place out! ☺️

all of our questions, and even had a packet prepared so my fiance and I could review all the information we went over when we got home. It felt like we were talking to someone we knew, rather than just a sales person. The venue itself is beautiful and had an amazing outdoor area as well. It was everything we were looking for in our venue. As soon as we left we knew that The Timberlodge was where we wanted to have our wedding. We're looking forward to the planning process with Amanda and can't wait for our day!

f the staff to make our dream day come true. I couldn’t recommend this place more!

mosphere. I would recommend this venue to anyone!

very timely with responding to emails and answering any and all of our questions! We are excited to continue to plan our big day with the staff at Arrowowhead and we cannot wait to see the finishing touches on the new property!

on our special day at The Timberlodge! We cannot wait for November 2020!

ble, and exciting! Arrowhead has so much to offer, and we cannot wait to celebrate our day there!

he stress in weeks leading up our big day! All of the details, including the gazebo (where we set up a cigar bar that was a total hit - idea also curtesy of Amanda), fire pit/tiki torches/string lights, outdoor dance floor and beautiful indoor rustic vibe added up to make such a perfect day. Not to mention the gorgeous golf course surrounding it all. All of our guests also raved about the food, it was all delicious. We cannot say enough great things about it!!

xing it seamlessly with their own. The bartending and serving staff went above and beyond to give both my wife and I, as well as all of our guests, a mix of professionalism and personality that was greatly appreciated. We coordinated from out of town, and the staff were helpful with quick responses to even the smallest questions. Thanks again!

odge for our wedding reception and would highly recommend it!

as a our coordinator throughout the year long process and I would recommend her in a heart beat. Our guests had high remarks on the food and we had multiple compliments on the service during cocktail hour especially. They said every time they turned around the servers were there with appetizers. We loved Timberlodge!

ng. We met Ciera the Thursday before our wedding and she was there during the reception! Both ladies were so amazing and accommodating! The rustic elegance was exactly what we wanted! I dropped off all of our decorative/non perishable items and the set up crew must have known us, because when we entered the venue everything was in the perfect spot and every person who stepped foot inside (including me and my husband) were amazed at how gorgeous the space was. If you want a beautifully rustic and affordable wedding reception venue, you are missing out if you don't use the Timberlodge!

ted. The food at both weddings was very good for banquet food. Interestingly, since I'm not a vegetarian, the standout dish was an eggplant parmesean that was just gorgeous. I had the opportunity to sit at both the head table and a not-head table; a lot of times that means a huge difference in food quality but here it was not a marked drop. The service is okay. Friendly but not super efficient, especially considering how many servers they had running around. The door to the kitchen opens right onto where people are standing and waiting for the bar, and waitstaff were slamming that door open like there was no tomorrow. They have a dance floor off the main room that is technically outside but is covered and has roll down flaps (think a big tent). It was nice to have the dance floor/music completely separate from the bar and tables, so you could carry on a conversation. One thing that I would definitely keep in mind before booking this venue is the air conditioning. For a wedding in October, the temperature was perfect. For a wedding at the end of August, it was sweltering hot. They had the doors closed throughout dinner with signs about improving the AC efficiency, but the only place that seemed air conditioned was the bathroom. One of the other guests mentioned the heat to a server, who said "this is nothing, it gets a lot hotter." Which, oof. Temperature is definitely something to factor in to the decision-making process here.

. Can't say enough to recommend the Timberlodge!

up for Arrowhead, a beautiful venue I had never heard of! When we visited we fell in love and booked our wedding date around what was available- we knew we would get married here! Arrowhead has been a dream to work with. As all the other reviewers agree, Anna is AMAZING. She was always a phone call away, a wedding coordinator that comes with the venue, and someone who really knows how to make the wedding of your dream a reality! Rarely do you find a venue where the food is delicious and the venue is absolutely gorgeous. I could never say enough about the staff at Arrowhead. Our wedding was beautiful and amazing. 5 stars!!!

is no reason to travel for great photos, everything was simply stunning, which leaves you more time to enjoy with your guests, and not traveling taking photos. The dance floor outdoors was so romantic with the strung lights. It was between this venue and another "extremely formal" venue. The event coordinator at the other venue was extremely gruff. I jumped at the chance to book with Anna, as soon as a spoke with her on the phone. Whatever you need, she will do her very best to accommodate you. She returns emails or calls almost immediately. Whatever your wedding issues you are stressing about, she had a great answer for everything. My mother is disabled and my concern was she would not have her walker if she were to need it at the end of the aisle, but wanted to not use it when she walked down the aisle. Anna made sure her walker was at the end of the aisle so my mother could be escorted by my husband, for the processional. Every little detail was considered, and my wedding went so seamlessly, it was noticed by everyone who attending. Not to say things didn't go wrong. (I was detained early on in the day, so pictures ran later. Anna worked out the entire timeline in a matter of moments, so my guests wouldn't even notice, that I was detained. THE FOOD: I could not rave about the food anymore. The Timberlodge has the most delicious wedding food I have ever tasted. From the hors d'oeuvres, to the drinks, to the salad to the main course. The classic bruschetta was amazing, the spanakopita was the best I have ever had, and the raspberry brie pastry bites were the envy of all of our guests. (I only wish I thought to order more). The parmesan Peppercorn salad dressing was even better than dressing at my favorite restaurant. We had the duet of Roasted chicken with tarragon lemon cream sauce and the grilled filet of sirloin, and roasted potatoes and lightly steamed vegetable medley. I was always nervous that the steak was going to be tough. It was amazing! It was so tender, all of our guests thought it was Filet mignon. The chicken was so unique, and delicious, it was all anyone could talk about. Lastly, decorations. Anna and her team, hung every decoration I made and included some of theirs as if it were her own wedding. She paid so much attention to detail, it looked like we had down the work ourselves, because was made to reflect us and our personality. It never felt like a wedding factory that just turns out weddings like some of the area banquet facilities. It was so personal and beautiful. I will never forget all the work they did to make a beautiful day! I hope I get to attend another wedding here, someday. It was so beautiful, I would love to experience it all over again. I will recommend this venue to anyone I know.

ocations due to the rain?! Made for an intimate stand-up ceremony with thunder rolling in the background. So great! The food was delicious, too! More than a few of our guests shared that they were impressed with the Timberlodge as a wedding venue (gorgeous), as well as the level of service, quality of food, and just overall great time. We know that we aren't the first couple to be married at the Timberlodge, but they made us and our guests feel like we were. We would pick the Timberlodge again a hundred times over.

eased with how our wedding turned out.

eception very unique!

ends. It was just about everyone from both sides of our families first time there and everyone could not say enough great things about everything. We had an amazing day of weather also which allowed us to have our ceremony and dance floor outdoors even! I would highly recommend this venue to anyone clearly.

k lloyd wright style lighting was the touch that we loved. They had torches and a fire pit lighting the patio outside and french doors along the main wall that let guests drift in and out. The food was excellent and delicious and they prepared the room beautifully. I loved that I didn't need to bring in any extra decorations as the room glowed all on it's own.;The golf course is tidy and well maintained but it's not a breathtaking vista. Since the golf club is quite a ways out into the countryside there aren't any real places to take pictures if you want an amazing backdrop. We were a low key couple so the natural green of the grass and the nice landscaping around the lodge was good for us (do have a few small ponds with willowtrees which is very pretty). Couples looking for dramatic views will be disappointed. For those couples wanting more best get married in Buffalo take pictures there then drive 40 minutes to Arrowhead.