About this vendor
Located on the edge of downtown Akron, OH, The Trailhead at Cascade Lofts is a historic wedding venue. Situated next to Towpath Trail and Cascade Locks Park, this property combines natural charm and rustic elegance that will be personally crafted to your tastes.
The Trailhead at Cascade Lofts was originally built in 1904 as Swinehart Tire & Rubber, and exudes a romantically retro ambiance. The building was lovingly renovated in 2015 and features a number of modern amenities that will ensure your experience is comfortable and convenient. The renovation team used re-purposed wood in their design and maximized the space for energy efficiency. This allows couples to feel good knowing they are throwing green, sustainable events. The spacious area where you can host your celebration glows with natural light that illuminates the industrial architecture and showcases the building's storied past. An outdoor garden courtyard can be used for beautiful open-air ceremonies and al fresco dining. For your cocktail hour, a modern and artistically designed bar will be at your disposal.
Amenities + details
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Business Attributes
- Woman-owned Business
Settings
- Brewery & Distillery
- Garden
- Historic Venue
- Industrial & Warehouse
- Loft
- Park
Venue Service Offerings
- Bar & Drinks
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.2
out of 5.017 reviews
Review photos
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If you're searching for the ideal venue to make your wedding dreams come true, look no further than Trailhead! This place is truly a hidden gem. From the moment we stepped in for o...
ur initial tour with Angelica, we knew we were in great hands. Claudia and the entire Tangier/Trailhead team went above and beyond to ensure every detail was flawless. Their professionalism and commitment to our vision truly stood out, making our reception a magical experience that delighted all of our guests. Their flexibility and genuine care made everything flow seamlessly. We are incredibly grateful for their hard work in helping us create memories that will last a lifetime! Thank you, Trailhead, for making our special day absolutely perfect!
This venue is beautiful and was perfect for our September 2023 wedding, but the wedding was a success in spite of the venue support staff, not because of it.
The venue coordinato...
r when we booked the venue--who seemed nice and competent--ended up leaving midway through our planning process, and the woman who took over certainly set off some red flags in terms of lack of follow through, initiating communication, and detail orientation. I ended up hiring month-of coordinators because I had such hesitations with this "venue coordinator," and those fears unfortunately were validated during the wedding weekend. The night before the wedding, my hired coordinators were forced to finish setting up all of the tables/chais when the setup crew provided by the venue left the job half done. Then, on the wedding day, the venue's coordinator revealed to my fiance via text that she was double booked on another event that day so wouldnt be there at all. The bartending staff, who were supplied and coordinated by the venue, showed up minutes before we were supposed to line up for the 15-minute ceremony to start with cocktail hour immediately following--they seemed to have received no instruction for the suggested setup or time of service. (The bar staff were wonderful, and I don't attribute this to a fault of theirs at all.) I cannot stress how much of a disaster my wedding day would have been had i left the coordinating to The Trailhead's provided coordinator. It was deeply disappointing, considering how lovely the venue is in so many ways, but truly do not trust them to handle or follow through on anything they say they will handle unless they made some serious personnel changes since then.
Angelica and everyone who worked the night of our reception was phenomenal! Angelica was a great communicator and went above and beyond expectations to support me on our big weddin...
g day. The food was delicious and they were super flexible with my schedule, allowing me to tailor the reception around the total eclipse! We had a wonderful experience.
Used their contact us form twice to find out if they were available on my date. They send an automated email telling you to schedule an appointment, and the link to their calendar ...
has every day crossed off for at least a year for both in person tours and a phone call appointment.
The Trailhead at Cascade Lofts was the perfect venue for our July 2022 wedding! Our guests loved the central location and proximity to parks, restaurants, the Towpath, and our hote...
l (the Courtyard by Marriott Akron Downtown). It was great that they could walk everywhere and explore the area without needing to drive. The ceremony area next to the Mustill Store was beautiful and green and looked amazing in our photos, and the reception room was a great size for our ~95 person event.
When we first booked the venue in 2020, our point of contact was Kaley, who was very communicative and invested in making our event a success. A few months before our wedding, there was a staff change and Meranda became the event manager. This could have made things difficult, but Kaley and Meranda worked together to make the transition very smooth. Meranda was also a pleasure to work with and was actually on site for the duration of the event, which was unexpected but appreciated!
One thing we loved about the Trailhead was the on-site bridal suite. The apartment was beautiful, and Meranda allowed us to check in a little early in order to get ready in that space, which was super convenient!
The only thing that caused a little confusion was that there were some policy changes during the two years between our initial booking and the wedding day that weren't communicated to us. For example, when we booked, we were told that ceremony chairs were not included in the package and that we would be responsible for renting them and arranging for set-up. This turned out not to be the case as we got closer to the event (which was a relief!). The rental fee also ended up being less than we expected - again, a pleasant surprise, but we would have liked to have been informed about these changes in advance.
Overall, we loved the Trailhead and could not imagine a better spot for our wedding! We highly recommend this venue!
Kaley took great care of us for our wedding reception at Trailhead! She was very helpful with making sure our beer choices were provided, that the room layout made sense, and ensur...
ing we had all of our details ironed out and ready to go for the special day. Our guests loved the vibe of Trailhead and had a great time!
We celebrated our September wedding at the Trailhead and I cannot say enough great things about our experience. From booking to wedding day, Kaley was helpful, accommodating, and e...
xtremely responsive. The space is AMAZING- the decor that exists speaks for itself, so we were thrilled we didn’t have to add much more at all! The indoor/outdoor feel (in the nicer months, the garage door will be open for your party!) was exactly what we needed- guests were able to congregate both inside and outside without feeling like they were left out/missing anything! The staff was wonderful the night of, and we had the best night ever! Could not imagine our big day anywhere else!
Kaley and the staff at Trailhead made sure we could still have our special day safely. The space was clean, everyone was spread out well, and they provided lots of ventilation. Bey...
ond the COVID stuff, the event space is amazing, it was perfect for us and our special day. The suite we stayed in upstairs was amazing! Absolutely will consider them for big events in the future.
I am a wedding planner and recently had the pleasure of working with Kaley at the Trailhead at Cascade Lofts. The venue is gorgeous and Kaley went above and beyond to make sure th...
at the day went well. Her staff was extremely helpful and friendly. The bride used the bridal suite onsite which was very convenient and had plenty of space for the wedding party to get ready. I highly recommend this venue!
It breaks both my wife’s and I hearts that we had such a disappointing experience here since we both wanted to support trailhead and the vision of using and supporting local vender...
s. It also breaks our hearts because this venue has such wonderful reviews and it seems our experience was an isolated experience. We tried to reach out to trailhead first with our complaints, it’s been two weeks and they didn’t even have the courtesy to write us back or even acknowledge that they received our message. I’ll start with the positive, the venue is beautiful, I’ll give it that. Unfortunately that’s about it for the positive. Here are our concerns/complaints:
First, they violated many aspects of our contract. It was stated in the contract that they’d set up tables, chairs, and linens. They did set up the tables and chairs however they missed a few which caused us to have to find more tables since they (the staff) didn’t help. They also didn’t set up the linens. While I was getting ready, I had to go down to the venue to help set up and gather family to assist. This all happened when the staff was just on their phones. We were told they’d help tear down and would put all of our things at the front of the facility to gather either that night or in the morning. That also didn’t happen. We had to tear down and they told us we had to remove everything that night because no one would be there in the morning......so when my wife and I should have been enjoying our wedding night we were there tearing down. Our family eventually sent us to the bridal suite but when they were loading everything up, this lady looked at them, locked the doors at 11 and walked away without even asking if they were done. What makes this worse is per our contract, we had the venue until 12.
Speaking of staff, our experience with them during the event was horrible. Throughout the planning process, our main contact was Kaley. She was wonderful to deal with. We were under the impression that she would be there the day of the wedding, but she was not and we were not told this ahead of time. Instead we had Meranda who was nice enough, I’ll give her that, but the rest of the staff...RUDE. They we rude and short with everyone. There were many times when the staff would disappear from the bar. We had 150+ guest (some underage) and they’d just leave the bar. My wife had to wait for a drink multiple times....on her wedding night.
Last but not least, we rented both the bride and groom suites above the venue. The bridal suite was fine and exactly the one they showed us. The grooms suite however was not. We were shown a 2 bedroom 2 bath suite and were told that would be the one we’d get. Much to my surprise when we checked in, we were shown to a one bath studio. This proved rather difficult since most of my party was staying with me.
In the end, all of this probably doesn’t matter, but it does to me. My wife and I have gone through hell the past few years, my wife saved my life by donating a kidney to me, and what helped us get through all of this? Looking forward to that reception and knowing that we could celebrate life and our wedding with our family and friends. My wife deserved to have everything she wanted and to be treated with respect. I could not care less if the staff treated me like shit, but not my wife. She did NOTHING to deserve that.
In the end, we are married and that’s all that matters.
We had our wedding there in November and it was beyond anything we could have imagined. The staff was amazing to work with from Kaley the coordinator to the amazing and friendly ba...
rtenders. The location was perfect and the venue itself it so beautiful and made such amazing pictures I can't wait to get them all back. We had some many compliments of how beautiful the venue was. Wish we could give more than 5 stars! Book your future events here!!
I had my wedding here this past weekend and all I can say is WOW. Kaley, the on site coordinator, made my absolute dreams come true. The venue was absolutely perfect, the bartender...
s were amazing, everyone was beyond thrilled. A HUGE perk about this venue is there is a bridal AND groom suit. They are decorated top to bottom to make for the cutest pictures. I cannot thank everyone at trailhead enough. My wedding was everything I could’ve ever dreamed of.
I was planning a beach wedding in NC but unfortunately, the Hurricane canceled our plans. We got lucky with Trailhead and were able to plan a perfect wedding here in just THREE day...
s. Kaley was amazing and so helpful. The venue was beautiful and the staff was great. The grooms suite was perfect for both the boys and girls to get ready in, plenty of space. Kaley was present all day to make sure that everything went smoothly which was so helpful especially since we had two ceremonies and two cocktail hours. Our wedding was perfect here.
I highly recommended looking into the Trailhead to see if the space meet your needs for your event. We held our wedding reception at The Trailhead. We can't emphasize enough how mu...
ch we enjoyed working with Kaley. After our initial tour of the venue and communication with Kaley we knew this was the place we wanted to share with our family and friends for our wedding reception. The staff managing and running the event space were kind and helpful. I also recommend checking out the additional rental of the bridal suite apartment. I loved having family and friends together as I got ready. It is conveniently located right above the venue. As far as locations for pictures, you will not need to travel far! The grounds around venue are endless, as well as the options inside are prefect for the unpredictable Ohio weather!
The venue is beautiful but that’s where it ends for me. They put up a sign that said lot full for parking and then charged $5 for the valet to take the car to that very same lot. I...
don’t think wedding guests should be charged to park. The greeter at the door was just staring at the parking lot. I had my hands full coming in and I had to knock to get him to open the door. The food was cold and they ran out of butter before everyone was served. The food table was not very attractive. It definitely need some dressing up. The appetizers of cheese, meat, fruit and crackers were all heaped together on a platter. You couldn’t even really see what was there. Our table was right by the kitchen door and we could not hear the toasts over the kitchen help talking loudly even after we told them and asked them to quiet down. The sound system was not very good. I would not recommend this venue.
I wish I could give more than 5 stars!! We had the BEST experience at the Trailhead for our wedding reception earlier this month. Kaley was so amazing - she was prompt at replying ...
to emails and she was very accommodating. The space at The Trailhead is so beautiful and elegant. The moment we walked in to tour it, we fell in love instantly, and were blown away by how perfectly everything turned out. I would recommend this venue, and Kaley to anyone and everyone! We had nothing but positive experiences!! Thank you Kaley and The Trailhead team for making our experience so good! You went above and beyond and we are forever grateful!! It turned out better than we expected!!!!!
We highly recommend Trailhead Event Space! We used the space for both our ceremony and reception and it worked out so well. It is new, the design is gorgeous, and the space was exa...
ctly what we were looking for our wedding. Our guests were amazed with the space and loved its character. We worked with Kaley, the event coordinator who was absolutely amazing! We expressed our ideas and she was able to help make our perfect wedding happen. Trailhead offered tables, chairs and linen in their overall price, which was a weight lifted off of our shoulders. Trailhead is attached to loft apartments and we were able to rent two of the rooms for the bridal party to use. This was extremely convenient and the rooms were beautiful! We just loved the space and enjoyed working with Kaley! We would highly recommend Trailhead, Kaley and her team for any event in the Akron area!
Contact
21 W. North Street, Akron, OH
The Trailhead at Cascade Lofts