The Ultimate Bride

but wanted to customize. The original dress fabric came in a champagne color. Anyway, I ended up ordering the dress and asked for the fabric to be white/ivory and was vocal about wanting only white multiple times. I also asked for the neckline to be plunged right below the chest. As I was checking out, I read over my contract and everything looked correct, color and all. When I went to pick up my dress, both things I asked to be customized were wrong. The fabric was still champagne and the plunge when right above my belly button ( a huge difference). Their reasoning for the color mishap was: The color I asked for was the one on the contract but "champagne" was the "second" color on their contract. I wasn't totally sure how we had different contracts but I never received clarification on that or the plunge mishap. When I back into the store, one of the first things the owner said was, "we have a 99% success rate." and continued to say it throughout the night and even on the original phone call. It was frustrating because it seemed like the owner was intending to push the mistake on me and the store could do no wrong. When my new dress came in, the plunge was still incorrect. The plunge was supposed to have sheer holding it together, but it came with fabric instead of sheer. I instantly shelled up because for the second time, my dress came out not as anticipated. The owner asked if I was ok because I was visibly upset. My response was something along the lines of needing time to process a 2nd messed up dress and wanting a moment alone. She rolled her eyes and walked out. She sent in the seamstress. This upset me because I feel like I responded the best I could do in that situation (was not rude, just wanted time to process) and I don't understand how I could have angered her, given I am the one with a messed up dress for my wedding day and why she never reached out again. When I met with the seamstress she assured me the plunge would be fixed with sheer. I was not able to pick up my dress until 7 days before the wedding. When I went in for my final appointment, the dress was still incorrect. All I needed for alterations was my dress to be hemmed at the bottom, the plunged fixed and for the sides to be brought in. None of those 3 things were fixed. The plunge did have sheer on it, but there was fabric on top of some of the sheer so it wasn't clean cut it was very ragged and edgy. The sides of my dress were still too big. The seamstress had to add silicone to the bra part to hold my boobs in, which she said would take 10 minutes and it took 40. My fiance drove me as i was nervous for this appointment and he was in the car waiting. My dress ended up being a bit too long on the wedding day and I ended up constantly stepping on it. On this day, there were two of us for alterations. Both of us were waiting for our seamstresses and the owner talked to the other bride and got hers. I noticed the owner look in my room and continue walking. The owner has not contacted me from the time she walked out of the room after me asking for time alone. While I understand she wasn't the seamstress, I feel as if she could have called when the dress was finished to check on the finish dress. At the end of the day, I don't feel like the problem was solved but I am out of space.

every bride I know!

nd we were able to find my dress that dame day. Fast forward to June of 2024, I had my first alterations appointment scheduled. We went in, tried on the dress, and discussed what I wanted to change/add and the length that needed to be taken off. 3 weeks later I go in for my second appointment. The length was taken off, belt was sewn in a few places to make sure we liked how it looked. Said that for my next appointment belt would be done and sheer fabric would be covered. Another 3 weeks goes by, I try on my dress... the belt was not touched, the side stitching looked unfinished, like it was sewn by someone with their eyes closed. At this point my mom and I were becoming frustrated but we were assured it would be completed by my last appointment, my pick-up appointment on August 19th (my wedding is on August 24th). We go in today, August 19th, for my final fitting. And at this point, you'd expect the dress to pretty much be perfect, and you can basically walk out. NOPE! The side stitching was STILL messed up, unfinished, stain on my dress... we had to ask the seamstress several times to fix the stitching until it was somewhat good. When we mentioned the stain we basically were told "that's not from us, there's no way that was our fault, we didn't do that" when the entire time my dress was at their store. By no means am I saying it was their fault (could've been mine from makeup or whatever) but we had asked if they had any cleaning services and were told "no we don't and we didn't do that". A very very terrible customer service response from their seamstress. While all of this is going on the seamstress was rushing us out the door to leave. Basically not answering any of our questions and continuing to make excuses as to why there could've been a stain and why the seams looked the way they did. We were then told to sign a piece of paper saying we're satisfied with the dress and everything they did to it, and by no means were we satisfied. So we obviously didn't want to sign the paper but had to in order to take my dress home for my wedding in 4 DAYS We made notes on the paper saying we were not satisfied with the dress, the stain that was there and how the seams still looked unfinished (after 3-4 times of her "fixing them". The seamstress said she would talk to our manager and give us a $140 refund. Which at this point it's not about the refund it's about the customer service my mom and I received 4 days before my wedding just trying to make sure my dress was perfect since the alterations cost about the same price as my dress!! Overall - this place was fine. The process for receiving my dress was good but DO NOT get your alterations done there. Our seamstress' name was Kitty (?) and I would not recommend her to anyone!

ot say enough good things about my own experience recently in March. First and foremost, Denise is incredible! From the phone call to book the session to her knowledge of literally every single dress in the store, she was so helpful and positive. The Ultimate Bride is not the pushy sales women I have unfortunately met at other bridal shops. They made the day fun and light. Denise truly listened and used her magic to make incredible suggestions, plus helped me try on every style imaginable so that I can confidently say I found The One, with absolutely zero regrets. I truly highly recommend The Ultimate Bride!

ng appointment was also stellar and I know exactly when my dress is scheduled to come in!

xperience I had! She hyped me up in the dresses I loved and was quick to move on when I didn’t love them. She helped me find my dream dress and I appreciate all her help to look my best on my wedding day! 10/10 recommend The Ultimate Bride and Megan!

they have 800+ dresses in stock. I also happened to note the room where they have the samples they are retiring and sale to clients who need one in a shorter time or want to save some money--although these are of course limited by what size you're looking for but there looked to be a ton of options there. The stylists do a great mix of pulling/making suggestions for you and walking with you so you can look at options yourself. I worked with Megan during my first visit who was very attentive and had a great interpretation of what I was looking for in my random rambling. She texted a few weeks later to mention that the dress I had been most interested in would be part of an upcoming trunk show and would have a discount during that weekend. I was so impressed that she remembered and took the time to do that. I really felt like it was thoughtful and a personal touch. My second try on was great too. I really had a lovely experience. The shop has been in business for over 30 years. They partner with Savvi Formalwear so your groom/groomsmen can get discounts on their suits/tuxes. They did mention that as of May 2024 they will no longer be doing bridesmaid dresses.

e assured me that we would take as long as we needed to find me the prefect dress. I did get a little worried that I wouldn't find the right one, but we did! I also got my dress altered at The Ultimate Bride and they did an amazing job. My dress fit me perfectly and I was so happy with the outcome. If you want super nice people to help you find the perfect dress for your big day, I would definitely go to The Ultimate Bride.

“WOW this is my dress moment” until I shopped around here. Denise was absolutely AMAZING to work with and I would recommend her to anyone who is looking for a wedding dress. Denise was so fun and listened to exactly what I wanted and asked questions so she was aware of what I liked and did not like. I had a major wow moment when I tried on the dress and I am so thankful Denise put the time and effort in to help find my dream dress and make the experience so beautiful!!

the process of finding a dress, but everyone there made it so easy. I did not feel rushed or pressured to find my dress at all! Denise brought so many different options and was open to my ideas and critiques of the ones I did not care for. I would recommend every bride I know to set an appointment with Denise. She made me feel special, beautiful, and important during my entire appointment! Thank you to The Ultimate Bride!

the type of dress I wanted. Today my mom and I stopped in for our appointment and the whole process was amazing from the start. Our consultant Elizabeth really took into account what I was looking for in a dress and helped me find so many for my vision. I expressed that my biggest fear was impulsively getting a dress and not having all my bridesmaids and family there to help me out. She completely understood and helped me out so much and DIDNT make me feel pressured into getting a dress that day. I can’t say enough good things about her and my experience at The Ultimate Bride and I can’t wait to come back with everyone and show them the dress!

sure she understood my vision for my wedding day. She is very passionate about her job.

pulled ended up being the winner (after trying on 8 others lol)! My mom, aunts, and cousins and I had a great time. I definitely recommend checking out the Ultimate Bride for their amazing customer service and great selection.

bride to experience what I felt during my wedding season! Every consultant was attentive, helpful, and caring. Truly made a special bond with Ultimate Bride!

ar the best experience I had. Great variety of dresses and an even better staff.

o know me and listen to exactly what I liked and didn't like about dresses to find me styles that matches my personality. Though I didn't end up buying a dress from Ultimate Bridal, it was in no way due to the service. Megan let me look at dresses, pull some things I liked, helped me shimmy into dresses, never once rushed me, and gave me the best experience. I'd highly recommend visiting her as you FIRST shop, don't wait!!

as so helpful. I can't wait to visit them again once my dress has arrived! They made this what I thought was going to be hard such a breeze. Thank you💕

r me to try on. I absolutely love the one I ended up getting from there. April was also so so helpful with advice on alterations that I wanted, which was amazing.

they run between $1700-$3000 and they had plenty of beautiful ones on the lower end. I was nervous because I went to David’s bridal and it was a disaster. But Evan made sure I had the perfect experience. She worked with me. Helped me find things I loved that fit my “vibe”. We laughed and had actual conversation. It felt like she was actually there for me and my experience, not just a paycheck. I would give them a billion stars if I could. go here!!!!!!

t dress! She was great at making sure I wasn't overwhelmed and really listened to what I was saying and the vibes I was putting off! So happy I got to say yes to a dress there!

helping us (DB) was incredible and really listened to what I was looking for. She choose several incredible options to try on that really fit my vision, my 6 month timeline, and my budget! I was able to really find a gorgeous dress on my first visit and the service with sales team was amazing. They all really went above and beyond to make sure I would have my dress and accessories in plenty of time and at a great price. THANKS ULTIMATE BRIDE TEAM!

aining the process throughout! She made the experience an absolute blast that I will never forget! 100% recommend! <3

that day and I just wanted to look somewhere else. She gave me her phone number and said if I come back to text her. I texted her saying we are coming back to get the dress and she was already off for the day, but she said she was going to come back because she could not miss me saying YES TO THE DRESS!! Overall, she was amazing and made the day great. Thanks so much Denise!!!!!!!!

ey was the greatest to work with. She did not pressure me at all and was very kind, honest, and down to earth. I had the best experience. I will for sure be purchasing my gown from her and highly recommend ALL brides go here! Everyone was friendly and the environment is wonderful. Plus the dresses are STUNNING!! I left loving the very first dress I tried on, went to the second place, and found a dress I really liked but wanted to see if Ashely could get it or something similar because she was so great to work with. I even canceled my 3rd appointment and went back after texting with Ashley! Ashley, thank you again, I cannot wait to see you soon :-) Ladies!!! Go to The Ultimate Bride you will LOVE it!!

l from the moment that she stepped into the room. Elizabeth listened to my daughter and then asked questions that had not even occurred to us. She then brought gowns into the room that had the exact details that my daughter had described. My daughter bought one of these gorgeous gowns that day. I will reccomend Elizabeth Wright and The Ultimate Bride to anyone who mentions that they have a female family member or friend who has gotten engaged. I hope that the Ultimate Bride knows what a gem that they have in Elizabeth! She is The reason that we purchased from The Ultimate Bride. We had been thinking of a dress from another salon and decided to see what The Ultimate Bride had to offer. It was due to Elizabeth's listening skills and her complete knowledge of her dresses that we decided to purchase the gown on the spot. Thank you Elizabeth! My daughter looked and felt gorgeous on her important day!

e! The only thing I would say is to TAKE YOUR DRESS SOMEWHERE ELSE TO BE ALTERED because they lack in that department. I added a trim to my dress and by the end of the night half of it was off of the train and I had so many other little issues throughout getting alterations there it was frustrating and my mom and grandma had to re steam my dress after picking it up for the wedding because they added creases in the dress where they shouldnt be. All in all get your dress here but DO NOT alter it here.

me narrow down my search and ultimately figure out what I wanted. So grateful!

ved and had a great time.

knew what styles I was trying on and interested in. They even arranged for flowers and champagne to be waiting for us when we got there. Ashley had a great energy and made sure I felt comfortable and relaxed, even with my high energy entourage! She was very in-tune to what I needed and when I still wasn’t sure if I had found the one, she let me wander through the racks and pull dresses, she even let me know when something was not in the budget I gave her. I found my dress that day! I can’t wait for it to arrive!

gement or feeling rushed or pushed into any decisions. My mother was with me and she was welcomed and made comfortable. They were positive and several other consultants congratulated me and showed excitement about my choices as well. The consultant who was present when I picked up my dress handled my anxiety well and was reassuring about the changes that could be made. Definitely a wonderful experience and fun place!

l confident in the dresses I was trying on. I shopped on Thursday evenings, and the salon was quiet. If you're a bit more introverted like I am, I highly recommend coming in on a weeknight. Overall, I had a great time and can't wait to pick up my dress!

t to adjustments and picking my dress up. They have the best customer services!!!! I can’t say that enough. They had a variety of dresses that are so fashionable! The ordering process was sooo efficient!! Dana the seamstress has miracle hands, she altered my dress perfectly!

n, and I fell in love! Thank you so much Shannon for making my experience so amazing, I can’t wait to wear my gorgeous gown in September!

hen it came time for alterations. The dress is very simple, no lace, beading or sequins with thin spaghetti straps. The straps and sides needed to be pulled in about 1”, and the dress needed to be hemmed and bustled. The price of the dress was $2000. And alterations? $1,230.00. I’m still speechless and feel like we must have looked like stupid people they could take advantage of with this insane pricing. We found a local seamstress to do the dress for $375. I’d give alterations zero stars, so averaging the experience to 3 stars.

erience unforgettable. Right away we had a detailed conversation about what I was looking for (and not looking for) in a wedding dress. Ashley took notes based on what I described and pictures that I had saved on my phone. She then pulled five dresses for me to try on and my dream dress was the THIRD dress that she picked out!!! She is so down to earth and provided super helpful tips and tricks throughout the entire appointment. I feel so lucky to have found my dress at such a wonderful gown shop with the BEST bridal consultant. Thank you Ashley for such a great day!!! :)