The UnRuffled Bride Wedding & Event Coordination

I'm disappointed to write that we didn't have a good experience with the unruffled bride. We were referred by someone we know who got married very quickly and they had a great experience. For us, with a longer engagement (18 months) and therefore a lot more planning / details, the Unruffled Bride wasn't the right choice. Ahead of the wedding there was inconsistent communication and their team was no proactive about reaching out. Last minute the assistant was switched out and that person wasn't properly briefed. They arrived 2 hours late, without having been to the venue or understanding what to do (had to ask the bride) and therefore weren't able to help with critical tasks. Even when the full team was in attendance there were some big mistakes made. They did not follow up with the shuttle and the shuttled was over 20 minutes late since no one contacted them (only found out when the brides uncle called her dad). People sat in the reserved row of the ceremony and it wasn't noticed by their team and caused an issue for the brides maids to get stuck figuring out. The phone that was meant to be there for people to leave messages was moved inside to an area where you wouldn't be able to hear a message over the dance floor. Instead of being proactive they kept asking me (the bride) if I needed anything, which is not helpful. Thankfully we had a bridal attendant at the venue who was extremely helpful, but almost of the things that went wrong on our wedding day wouldn't have if they had been doing their job to the fullest. There was an extenuated health related circumstance that happened to the team on the day of and we are understanding of that, but the team was not apologetic, didn't offer us any money back and did not have a proper backup plan and that is why I am still writing this review.

Rebecca and Luis were our day of wedding coordinators and they were hands down one of the best vendors (and to be less formal, the best people) we worked with. In the months leading up to wedding, Rebecca initiated regular communications with us to garner the necessary details and was so attentative, flexible, thoughtful, organized, and trustworthy. The entire wedding ran so smoothly thanks to her very detailed schedule - we (and all of our other vendors) felt so comfortable and in more than capable hands; it really felt like we were working with friends. We also had a lot of DIY decor to set up and Rebecca and Luis executed it all beautifully utilizing photos we had provided, we were blown away. Last, they helped us with packing up at the end of the night which we greatly appreciated. Rebecca also helped us deal with moving our wedding back by almost a year in Covid and made that entire process way less stressful for us. We cannot recommend Rebecca and Luis enough - they will make your day the best one yet!

Rebecca and Luis were fantastic to work with! They are pros at making sure everything you want to have happen at your wedding go super smoothly. They were super responsive to all of our requests in the weeks leading up to the wedding. On the actual wedding day, we had no hiccups throughout the night, which was truly amazing and we can’t thank Rebecca and Luis enough. Highly recommend The Unruffled Bride for any wedding! Thank you!

Rebecca was by far the best investment we made for our wedding! We had a great experience working with her. From booking her all the way to loading the car after the reception, she was a true professional. She knows everyone in the industry and every vendor that we worked with spoke highly of her. We did all the planning, but she executed on our vision and managed our wedding day seamlessly. She put in so much time in and was always responsive and on top of everything. I must admit, I was a type A bride and a worrier. There were so many moving pieces -- we had more than 10 vendors and deliveries that day. She handled all the day-of details which allowed us to truly enjoy our special day. In retrospect, we could not have pulled the wedding off without her. Rebecca gave us peace of mind and allowed us to fully enjoy our event -- that is priceless.

Rebecca and Luis really went above and beyond for us! We could not recommend them highly enough. Rebecca is extremely patient when dealing with brides who have no idea what they're doing! She helped me with a timeline, communicating with vendors, ideas, what's important/what's not when it comes to spending money, and reminded us that this was OUR day. We met with Rebecca and Luis in person a couple of times to go over details of our wedding and it was really nice getting to know them. You could not ask for nicer people to help you plan your big day. They are also extremely knowledgeable about this industry -- they had worked with a lot of our vendors before and had also worked with our venue, which was extremely helpful in the planning process. For the month before our wedding, they really took the lead on communication with vendors and making sure everything was in place (with COVID restrictions and venue insurance, etc.) so that we didn't have to do it. And our wedding was absolutely perfect -- the timeline was great but even when it had to be changed (due to rain, etc.) Rebecca was on top of it to make sure we didn't stray too far. I truly do not know what I would have done without them on our wedding day -- but it would not have been as smooth. In addition, Rebecca and Luis did a lot of extra things for us to make sure our day went how we wanted. For example, we purchased our own alcohol and they picked it up from our apartment and made sure it got to the venue. They also dropped off anything left at the wedding to our hotel room after the event. Luis also transported our arch from our ceremony area and placed it behind our sweetheart table, which was amazing. We also purchased A TON of candles. Not only did Rebecca ensure that my vision was played out and light every single one, but she also made sure no one caught their purses on fire (it was a close call!). I also want to note how gracious Rebecca and Luis were with postponing our event due to COVID. Not only were they responsive in changing our wedding date, but they offered to help with our other vendors and were truly sorry that we had to postpone at all. We could not recommend Rebecca and Luis more! They are wonderful people and are truly committed to the couples they take on. They do this for a living, but we did not for one second feel like we were "just another job." They made us feel special and ensured that all of our small details were incorporated into our event! Thank you both so much!

Hiring a day-of coordinator is absolutely worth it, and you won’t find a better team than Rebecca and Luis! Our wedding would not have been the same without them. From our first conversation, it was clear how special Rebecca is in how much she cares about her couples and wants to bring their visions to life. Rebecca has a very positive, can-do attitude and was willing to jump in anywhere she could to help our wedding go smoothly. She took over coordination and communication with all our vendors in the weeks before the wedding, reconfirming every detail and thinking of things we’d forgotten. She paid attention to all the details we shared with her, and she set everything up beautifully in the venue. When our family and friends abroad weren’t able to attend the wedding because of Covid travel restrictions, Luis stepped in to film the ceremony for us so we could stream it for them (and did a fantastic job). Most notably, Rebecca was such a calming presence in the weeks leading up to the wedding and throughout the rehearsal and wedding day. She was incredibly kind to my mother, and it meant a lot to have someone looking out for us and our families and making sure the day was special and enjoyable for us. All of these glowing reviews are accurate — Rebecca and Luis are wonderful and you won’t be disappointed if you book them!

To tell it short and sweet, my now-husband was very against a DOC but after working with Rebecca & Luis, he tells everyone it's an absolute must. Working with Rebecca was one of my favorite parts of planning a wedding. She was my calm oasis in the hurricane that is wedding planning. Rebecca took over corresponding with all vendors (including my own family!) and answered my emails, texts and calls, every day with patience and grace. She came with ideas and organization and I can't imagine how the day would've gone without her and Luis. They are a dream team that allowed us to enjoy our wedding with zero stress. I would recommend them to anyone who asks.

As a very hands-on person, I was initially hesitant to hire a day-of-coordinator; however, I am so so so glad that we booked The Unruffled Bride. It was one of the best decisions! I am extremely grateful for all the time, work, and effort that Rebecca and Luis provided for my wedding this past Saturday, 09/15/18. Not only are they such a pleasure to work with, they were able to handle all of our questions, concerns and requests for multiple meetings. Although we booked them for their day-of-coordination services, they were in touch with us throughout the planning process, going above and beyond to ensure that our day went smoothly. They were able to coordinate and work well with all our vendors, which was important. The wedding did indeed go smoothly from my perspective, as they took care of any issues behind the scenes and alleviated any of my stress. It was such a pleasure to work with Rebecca and Luis, and I HIGHLY RECOMMEND them to anyone getting married. Do not hire anyone else!!

It was an absolute pleasure working with Rebecca and Luis. They did a great job on the day of the wedding making sure that everything was fully organized and everyone was where they should be. They also met with me 1 month in advance of the wedding and answered all the questions I had about the venue. Fortunately for me they were already familiar with the venue and were able to give suggestions on how to go about decorating and planning for our raw event space. I would highly recommend them for a couple planning a big event. They were worth every penny.

I strongly recommend Unruffled Bride and would do it all over again w/ Rebecca and her husband Luis! I didn’t have a care in the world on my wedding day and I credit them with keeping me at ease day of and throughout the lead up. They're super professional, super talented, and are the most wonderful people. HIRE THEM. My wedding was July 2017 and I had my first conversation w/ Rebecca earlier that January. I felt an instant connection w/ her and her planning style. She’s empathetic, confident, experienced, and I remember that she had so many good questions for me. Our venue was a new one for Rebecca and she was excited to work in a new place and to learn it. We hired Unruffled Bride for “day of coordination” and had 2 very helpful advance planning meetings. Even though I am a bit of a super-planner, I really had no idea about so many “wedding things,” and really appreciated their perspectives (on handling certain traditions, or challenges with family or guest list lol). I never once felt like they were trying to superimpose anything that “wasn’t me” or “wasn’t us." While they have so many good ideas to solve operational/logistics issues, they don't make you feel like there is some boilerplate format that you or they need to follow. Rebecca and Luis collaborate so well and I know my husband appreciated him coming to our meetings and hearing his perspective too. Rebecca also has a fantastic network of people in the industry who just adore working with her and can offer so many great recommendations for vendors. 3 weeks before the wedding, we had one walkthrough together at the venue with core vendors. Day of, everything went super well with setup and breakdown and everything in between; they will shield you from ALL that stress and handle ANY issues. It was amazing! They have "Seen it all" and are such a supportive presence; I can't imagine not having them as part of this important day and I adore them. They handled everything so totally, completely, and beautifully!

Rebecca and Luis are incredible! I hired them as day-of coordinators for my wedding. I got married at the WLoft in Brooklyn, which is an empty space where all sound equipment, furniture and decorations need to be brought in and taken out on the same day. Our reception and it's success would not have been possible without Rebecca and Luis! Rebecca contacted all of our vendors the week of the wedding to confirm pickup and delivery times. She and Luis met with us to do a walkthrough of the venue and made sure all of our questions were answered. They also knew most of our vendors and the space very well, so they anticipated a lot of common issues and were prepared to handle anything and everything! On the day-of, they flawlessly helped set up and decorate our space and made it look breathtaking! They kept track of time throughout the evening and Luis even helped us with our music since we didn't have a DJ! At the end of the night, they made sure all of our vendors were paid and helped pack up all of our personal items to take home. Our wedding day was the perfect day - nothing went wrong (I mean it!!!). I have Rebecca and Luis to thank for that. They are very trustworthy, knowledgeable and clearly have a lot of experience with weddings! I wouldn't think twice about hiring them!!

Stop searching- book Rebecca now- you need her in your life. Seriously, aside from my photographer and my hair/makeup artist- Rebecca and Louis were indispensable. They made my day go so much more smoothly than it would have had I not found them. They definitely kept my stress levels low. If you have a wedding of 100+ guests- I highly recommend a day-of-coordinator. Prior to the wedding, Rebecca will email you as much as you need her- she's very responsive. Even if you don't reach out, she will check in on you periodically to see if you need anything. Closer to the wedding day, Rebecca pointed out a few things that I still needed to consider that I had left off my checklist- she brings so much experience with her- she just knows what works and doesn't work. For the day of the wedding -they decorated my tables with centerpieces (I did not have floral centerpieces that a florist would arrange and would have had to do it myself or had my bridesmaids take care of it), printed menu cards for my donut dessert station, set up my donut dessert station, printed and set aside reserved ceremony seating for family, talked to all my vendors before hand to check in on them, lined up my bridal party with military precision for both the ceremony and reception introductions, helped me deal with the fact that the DJ booth is upstairs and everything is downstairs, packed up everything at the end of the night, and a whole host of other small details that I can't even count. There will be things that go wrong the day of the wedding and you just have to roll with it. I didn't have to roll with it- because Rebecca and Louis rolled with it instead. There was a delay in the dinner service from a kitchen miss-hap at the venue- my husband and I started to notice because we wanted to do the cake cutting no later than a certain time to get in as much dancing as possible. With our anxiety levels about to rise, Louis and Rebecca swooped in- anticipated our needs and dealt with the caterers directly and kept on top of them until the job was done. They also helped coordinate all the communication with our photographer, dj, and videographer the day of, which was key when timing was becoming a bit delayed. If they weren't there, all that responsibility would have fallen on me- or for me to assign to someone in my bridal party- which I can't even imagine having to stress out about. Aside from the amazing service these two provide- they are just two amazing people to begin with- they make you feel that they truly care about their bride and groom- they care about what you care about and you feel like you're in the best hands.

Rebecca and Luis did such an amazing job making sure our wedding went off without a hitch! When I got to the venue I realized I'd forgotten my shawl, and Luis went and got it for me -- I really felt like they would take care of anything to make sure the night went well and we weren't stressed. Our venue was a little hard to find and they helped guests get there, and also walked guests out at the end of the evening and helped them get cabs. They took care of our centerpieces (family heirlooms) and made sure they were returned to us at the end of the night. I felt I could relax and just enjoy the night knowing that they were on top of everything. Hiring them was some of the best money we spent on our wedding and I would definitely recommend them to others!