I would never recommend this venue. First you have to deal with 3 different people, a sales rep, an event coordinator (which literally does nothing), then a day of coordinator. Why... do I have someone different as my event coordinator and day of coordinator? So you have to explain what you want to 3 different people. The sales rep will agree to anything to get you in the door, MAKE SURE YOU GET EVERYTHING WRITTEN IN YOUR CONTRACT, LITERALLY EVERYTHING YOU REQUEST MAKE SURE ITS IN THE CONTRACT. Then you have to repeat the same request to your event coordinator which has to get management approval (even though the sales rep agreed to it), then you have to repeat the same step for your day of coordinator. Extremely stressful especially when you have to do all of this during your wedding week. Catering by Uptown sends you a huge packet that you have to complete & sign the week of your wedding to make sure all of your details are correct, this would be amazing if they actually followed what was in the packet, but they don’t. Everything I signed in my packet was not part of my wedding at all. I had the wrong wine, missing food, and vegetarians were served food with meat. After my wedding, I told them food was missing and they told me it wasn’t, I then had to PROVE to them that food was missing. The Villa made a lot of promises to us that they did not keep. We were also told we would be the only event in the building and that we had rented the entire building for the evening. But, another wedding was scheduled the same night. I had requested only high top tables, then on my day, there were low top tables because the other wedding, which wasn’t supposed to even be there, was using the high tops. Why wasn’t this said before my wedding? Another issue I had was that I barley saw my day of coordinator throughout the event. I expected her to be around if anything was needed. On the packet you complete, it asks for names & numbers for people who the coordinator is supposed to speak to in case anything goes wrong, my day of coordinator came up to me to tell me things that were going wrong. NOT SOMETHING I WANT TO DEAL WITH ON MY WEDDING DAY. The staff is very nice throughout the process and they make it seem like they'll make it the perfect wedding, however, the day of, there was no one there taking care of the event. I sent multiple emails that were never answered, got responses to emails that answered only half of my questions. Overall, I was very disappointed with this place and would not recommend it to anyone. Also, not sure how or why people are able to leave reviews for their venue before their event even happens.