The Waterfall Catering and Special Events

hey ensure that every detail is accounted for. I live out of state so having them specialize in weddings made my planning process a lot less stressful since I'm not from the area. Jessy was amazing!- she has a very relaxed and calm demeanor which helps to balance out the craziness that every bride feels prior to their wedding. They do a great job at being accommodating yet are still knowledgeable enough to know what may or may not work. Even though they run like a well-oiled machine, they still made me feel so important as a bride and were so very attentive to my needs. You can tell that service is an extremely big deal to them and it shows. Plus, our guests are still talking about it so for us it definitely means that it was money well spent. This was definitely the best decision, our wedding was everything and more!

and how amazing it was! We are so happy with our decision and highly recommend the waterfall for anyone!!! You will not regret it!!!

dding about the beautiful courtyard, the delicious food, and the great service. Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. She helped to make sure that the day of went as smoothly as possible. Brandon, our matre D, and Amanda, our bridal attendant, were amazing, especially Amanda. We had trouble gathering all the family members after the ceremony for pictures, and Amanda stepped up without hesitation and without necessarily knowing all of our family members, and tracked them all down. She was truly amazing, she did everything we asked of her, and never left our side the entire night. We would give The Waterfall a 5/5 but there were a couple things that we wish could have gone better. There was a surprise that the staff at The Waterfall prepared for us, but there was some miscommunication between them and our DJ which created confusion and an awkward moment during the reception. If there were better communication, that was something that likely could have been avoided. Additionally, during wedding planning, there was a change in staff, specifically our main contact person and would-be day of coordinator. Jessica was our new coordinator and she was great, however we weren't notified of the change in staff. It wasn't until we had contacted them that we were informed of the switch. Attention to that detail would have been appreciated. These were the main issues that brought our rating to a 4, however, all of our guests were very impressed. They left the wedding very satisfied with their time at our venue. Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding.

tail! My guests are still talking about how amazing the food was and that it was the best wedding they’ve ever been to! The dessert stations blew me away and were amazing! They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! So sweet and caring and always got right back to us with any questions we had! This venue is well worth the money for everything to be so great! The staff is so kind and really do everything and more to make your wedding day so special!

tient, transparent and the ultimate professional. She was actually getting married during the time of our planning and I never noticed a gap in service. I would definitely recommend her to family/friends and would request her for future events should I host them there. The Waterfall itself is a beautiful venue for couples in the tristate area and beyond. It’s immaculately clean, the decor is high end, and the waterfalls throughout are the perfect touch. We held our ceremony outside and held the reception in the Cascade ballroom which is the more modern, chic, and elegant option (in my opinion) but the other ballroom is just as beautiful and is perfect for more traditional/customary weddings. The outdoor grounds were freshly landscaped, and during rehearsal the day before, Jessica helped the wedding party get in order and chimed in or made recommendations when needed. (It is a long walk from the building to the outdoor ceremony platform so be prepared!) We were able to have a first look of the reception ballroom during cocktail hour before any guests entered and although we didn’t need to change a thing, I appreciated the courtesy. The wedding party was also accommodated in a bridal suite stocked with food and drinks hours before the wedding started. We luckily didn’t have to share the venue that day with another party so the men and women were able to be separate and out of guests view. Besides Jessica, we also had a bridal suite attendant (whose name escapes me, sorry!) but she kept us on point with timing and made sure the room remained stocked and comfortable. Our wedding was perfect, the food was delicious and the staff were so professional. Our guests are still complimenting us on how elegant and classic the wedding was and we honestly could not have pulled it off without the staff!

coordinate our special day. She reminded me of small details brides often forget. She was open to my desires and made plenty of helpful suggestion. On the day of our wedding, she was always near by when I needed her. She handled every “day-of hiccup” professionally and effectively. Even when my DJ didn’t show up (crazy right!?), Jessy made sure we had music and were able to start the ceremony as planned until the back-up DJ arrived in time for the reception. I never even had time to worry, because Jessy handled everything. Also, the food was delicious from what I heard lol (I barely ate) and the entire staff was great. I highly recommended this venue and Event Specialist, Jessy.

ure each detail at my wedding was complete and to my standards. My bridal attendant Amanda, she was one of the kindest people I’ve encountered, my family can be a little rough sometimes, and she ensured that I was calm and had everything I needed. When I was stressed she made sure to do everything to calm me! I am so thankful for her! This venue is breathtaking! Our wedding was absolutely perfect thanks to each one of you! Everyone raved about the food and how fantastic everything turned out! Thank you for making my wedding day EVERYTHING I dreamed of!

b job and was so great to work with. She was so accommodating throughout the entire planning process. Every question we had she answered right away. This venue is beyond beautiful!! The food is delicious and they give you so many options to choose from so you can tailor a menu that is perfect for your event. The cocktail hour is outstanding and my guest could not stop raving about the dessert bar. Everything exceeded my expectations!!!! My daughter’s ceremony was held at the venue and the outside ceremony space is breathtaking. Everything from the ceremony space, the grand ballroom and bridal suite is top notch and beautifully decorated. My guest absolutely loved the venue and the food!!! The staff was wonderful and so attentive. A special thank you to Mike, Deneen and Amanda who served as our Maitre D, Captain and Bridal Attendant for the evening. They were excellent!!!! I highly recommend The Waterfall. If you are looking for an all-inclusive venue for your wedding or any other special occasion you need to check out The Waterfall. You will not be disappointed!!!! Thanks so much to the staff at The Waterfall. You guys did a phenomenal job!!!! Her speech said it all when she thanked her parents for giving them the wedding of their dreams!!!!!

was so well organized and ran so smoothly because of their amazing staff. They truly made us feel so special and made sure our day into the night was nothing short of perfection. All of our guests were so “WOW’d” by The Waterfall. From the outside garden, cocktail space, to the gorgeous cascade ballroom, & most important: the drinks and endless food!!! we cannot thank the staff at The Waterfall enough for making our wedding day perfect!

resque outdoor ceremony space and the luxurious ballrooms. Additionally, The waterfall includes catering and bar options, which were a plus for us. DAY OF THE WEDDING - everything that could've went wrong, DID! The picturesque outdoor ceremony space, was infested with bugs severely! I literally walked down the aisle and had to fight to hold my composure while being attacked by gnats, flies and mosquitoes. My husband, bridesmaids, groomsmen and the reverend who were already placed before I walked down the aisle were MORTIFIED. Does The Waterfall deliberately not pre-treat the outdoor areas for insects? Next, The Waterfall gets it's name from it's many waterfalls, correct? None were turned on during any portion of my wedding day and they refused to turn them on despite my husband's request. Moving on... we deliberately asked for mauve- colored napkins on the tables during the reception, The Waterfall decided on PINK. Not only that, we gave The Waterfall a seating chart, including tables with ONLY CHILDREN AND THEY SERVED THOSE TABLES WITH CHAMPAGNE DESPITE OUR CLEAR OUTLINE THAT THE TABLE CONSISTED OF UNDERAGE CHILDREN! Really? My fiance and I were robbed of our food! We were plated and then when got up to mingle for less than 15 minutes are plates were gone almost instantaneously. Finally, HERE IS THE KICKER. The Floor Manager or "Maitre D" was extremely hostile with my wedding planner, the ENTIRE NIGHT. Not only did she ruin what was supposed to be our FIRST DANCE, by grabbling our arms tightly, pulling us to tell us she had a surprise, while our first dance music was wasting away without us on the dance floor....she unprofessionally demanded in so many words that it didn't matter what we had planned because this was HER facility! I was IRATE! Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH. The WATERFALL, you have ruined what was supposed to be one of the best days of our lives, but thanks to an amazing Wedding Planner and support team, I was able to focus on everything positive outside of the horrible decision for my venue choice.

g was as if we had our own little celebration and the staff were all so professional and helpful. There aren't enough words to express how amazing the wedding day was. Our wedding coordinator, Amanda, was so much fun to be with. She made sure the bridal suite was equipped with whatever we needed and she had as much fun as we did. The cocktail hour is an event all its own, and the staff had a surprise for the wedding couple I will not divulge. Our guests are still talking about this venue and that it was the best wedding they've ever been to. You can't get a better compliment than that. All a parent wants is to have their child's wedding day be all they dreamed it could be and the Waterfall made her dreams come true.

No fault of The Waterfall we could not have our ceremony outside but that was due to the heat wave. It did not stop them from making sure we had an the time of our life. Everything was beautiful. The guest were extremely satisfied with the food. The FOOD was out of the world amazing and better than anything we discussed. We loved our day and the staff was top notch. It felt like we had a million dollar wedding. The Waterfall is highly recommended for any couple looking to display their love at the highest level.

is absolutely amazing and was the biggest blessing to have her as our Coordinator! Our guests to this day still tell us it was the best wedding they have ever been to! The amount food is out of this world! There is absolutely something for everyone! We can't thank the entire staff there enough for making our day so beautiful and so perfect!

we could relive this day everyday, it would always take place there.

t the wedding has been raving about it. Thank you to everyone involved with our wedding! It truly was perfect!

outside, and the beautiful flowers, and greenery made for amazing photos. Our guests were blown away with all of the appetizer, and dessert stations. We couldn't have picked a better place to spend our special day.

ideas to make my wedding perfect. Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. Everything was set up just as I imagined and I brought in a lot of stuff! Everyone is still raving about all the food at my wedding and how amazing it was! Would highly recommend having your wedding here as it is so worth the price!

ing. The abundance of food is nothing like I ever seen before and taste delicious. All of the staff are there to help you from the minute you walk in till the time you leave! We never wanted for anything! The staff works like clockwork with smiles on there faces! There attention to details is impeccable. My guest left saying this was the best wedding they ever attended!

ng we needed and more during the event. They were so accommodating and so easy to work with. Never in my dreams could I have imagined a more beautiful wedding!! Everyone who we talked to said it was the best wedding they had ever been too 😊

cially from the bridal attendant!!) thank you waterfall and staff!!! You made our night perfect!!!

lipstick, running to get me a drink, to taking photos of me on my phone. That was a very special touch that made me feel carefree that night. I truly felt that the waterfall went above and beyond in ensuring my day was a dream come true. My guests were satisfied, the food was delicious and hot. The dessert bar was such a big hit! I can’t say how happy we are about our whole experience. If you are debating whether or not to book them, do it! You will not be disappointed.

eir customer service a 10/10. The staff are some of the greatest people you will ever meet, the food is amazing as you have read below in other comments, but most importantly, how they make the Bride and Groom feel the day of the wedding is unforgettable. They make you feel like you are apart of the Waterfall family from the moment you walk in the door, and like royalty the day of your wedding. The location is beautiful beyond words, and the atmosphere makes you want to relive the day over and over! Anyone who has their wedding at the Waterfall will be over the moon happy with their decision. I highly recommend Matt (Day of Manager), Nicoleta (Coordinator), and Amanda (Bridal Attendent) for your big day!

the best night ever and our guests raved about the venue, food, etc.! All of the staff were amazing, especially Amanda the bridal attendant. She was so sweet, very attentive, and right there any second I needed anything. Every staff member was extremely nice and made sure we were happy and listened to every step of the way. They nailed every detailed we discussed and I can not thank them enough. We truly had the best night!!!!! My wedding was everything I dreamed of and more!

aking. I'm very type A and the coordinator (Jessica) was so chill along the way of the process and promised all the decor would look perfect --I honestly don't know how but that staff literally took the pictures out of my head and made it happen. THE FOOD. I can't even. It was BANGING top to bottom. I need someone to get married here just so i can eat there again...i swear...Their sushi was even amazing-- we had the sushi station and i was kind of thinking it would be supermarket sushi but IT WAS SO GOOD!!! LEGIT SUSHI. The staff were SO nice i can't even explain. They were there for you to ask if you were hungry, needed a drink, etc. At one point one of the guys, (now i forget his name) ,in the middle of an almost melt-down during the wedding, i asked him "Hey can you just get people out of my way so i can go upstairs because everyone keeps coming up to me!" He led the way like my own security guard. LIFE SAVER. OH. And the Bridal Attendant...OMG-I feel terrible cuz i can't remember anyone's name!!! BUT good lord. I feel like I need to invite this woman to Thanksgiving Dinner cuz' she was the real MVP ya'll. Then the matred'-Just as attentive and fabulous. I can't say enough great things about The Waterfall and honestly in the future, I want to have more events here. THANK YOU GUYS FOR EVERYTHING. You made my wedding the most gorgeous and best time of our lives! XOXO

rs that we dealt with all with varying takes on things - but nonetheless the last one was pretty good and I was happy with the final ceremony and reception. With that said, there were several issues that arose after the fact. First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. Then several items that night "disappeared" and were never returned to me - cameras on tables (of 15 put out only 4 were returned to us), we had a kids table with legos and crayons (none of that came back, not even the sign that was on the table), my champagne flutes were later found tossed in a random box, not even the box I brought them in, the mirrors that were under my centerpieces never came back, the baskets from the bathroom, and weirdest of all - I had flip flops out, so my friend left her shoes under a table and even they were never returned to us. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. There was a time that i would have told every one I knew to go there, but now with the blatant ignorance of my feelings I would NEVER tell anyone to go there or use this venue. Feels like they got our $20,000 and my event is over so OH WELL. DO NOT USE THIS VENUE - you will be promised things and they will not follow up.

s told us that it was the best wedding they had ever attended! With 2 other younger daughters, we will definitely be back!

ht me food, water, napkins and even touched up my lipgloss. Jessica stepped right in and made sure everything went smoothly. David was more than accommodating! The food was plentiful, delish and hot! I didn’t feel like I was being ‘kicked out’ at the end. They are so professional. My wedding was worth every penny! I can’t say one bad thing about this venue. I will remember this day forever!! Thanks Waterfall!

because of it's looks but because of the food package. Cocktail hour was amazing. There had to be over a hundred different foods which includes a Toscana table, 25 or more butlered apps, 3 stations, pizza and more. The food, cake, dessert (which had 6 stations), open bar, wedding planning, decorating, cleanup, gratuity and NO tax was all included in the price per person. They also got specific beers and wine we wanted at the wedding for no extra cost. I can't speak highly enough of this venue. It was elegant yet so fun. All the employees except one mean bartender (said his name was Benny) were great! You even get a personal bridal attendant for the day of who gets you anything you need. There is just too much to say about this place. I'd say go take a tour and see their packages. I'm so happy with the way my wedding turned out!

as. Unfortunately being the bride i didn't get to eat much, but I'm happy my guests were happy. There was lots of great spots outside for pictures. I would 100% recommend this venue.

ithout confirming a time to meet we called the office to setup a tour. The office had setup an appointment for us for 2pm on 9/2/18. When we arrived, we "bumped" into Rachel Cotton. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. As we started to walk downstairs she asked me and my Fiance how long we had been engaged, I replied 2 years. Rachel's response was "Why did you take so long?" When she showed us the Grand room I had walked out to the dance floor, which had a white silk screen that had been laid over the dance floor. As I approached the dance floor she yelled at me as if I was her 4 year old child. There are much better ways to handle something like that. She continued to show us around with only a few other incidences. Once we completed the tour we were seated in our "sales desk" room. After pouring us some water, Rachel started a video and promptly left the room. About 15 minutes later, 10 minutes after the video had ended, she returned to the room carrying an assorted cheese and meat tray. While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. After we had given her our address, she commented on how our high schools were competitors of each other, and stated "your the enemy" as if we were still in high school. From what me and my fiance and also my parents thoughts were, from being with us during the whole tour, made The Waterfall an instant NO! Not to mention that the Minimum number of guests and price per person is much higher than nicer and more professional locations within the immediate area. A 15 minute drive is worth it to look at.

coordinator quit, no one told me until I called to file a complaint against her for no responses for almost 45 days, this just three months prior to my wedding. I made a complaint that no one communicated this change with me, but it happened again with my second coordinator. She quit just three days prior to my event, and they didn’t tell me until after the event. They managed to lose an installment check, then offered to cover my cancellation fee, but never did, until I went to the owner directly months later; even still we had to close our account and start a new one because they had no idea where they lost it. Not to mention, when the check didn’t clear my bank, I checked the status once a week and they ensured me it was deposited, it wasn’t until 6 weeks later the finance manager realized it never hit the books-I don’t see how a venue looses a check I hand delivered. I then requested to pay all future installments by card to ensure I didn’t have to open a new bank account should they lose another check, they told me I could pay with a card, but I would have to pay the 4.something percent surcharge. The evening of the rehearsal, they assumed we could rehearse in the cascade ballroom (which wasn’t even our ballroom, but it was raining), but the clients who had a wedding in there didn’t want us practicing with their decorations set up (I definitely don’t blame them), but there was a prom in the grand ballroom, so we were told to rehearse outside...in the rain. This of course was after our rehearsal started late, because valet didn’t know there was a rehearsal and told the people who arrived before us they may be in the wrong location, so they left and went to the rehearsal dinner venue. Of course, we had to wait for them to return...Despite my clear pictures and detailed plans for decorations, half of my decorations were not used, as guests were arriving they were still setting up, when my weddings were repackaged most of them were damaged, doing a final walk through through the facility I found my expensive faux flower decorations in the coat closet, etc. During the reception, the air conditioner broke, and I had several guests leave prematurely because it was unbearably hot. We were rushed upstairs to the bridal suite by staff saying the guests were going to be transitioning from the cocktail hall to the ballroom, so we cut pictures so very short, but ended up waiting upstairs an hour before they moved guests, and now have to do another photo session just to get some wedding photos. Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. It is still heartbreaking to know all the time and energy I put into our wedding along with my continuous communication and attention to detail, was for a less than perfect day thanks to the staff at the Waterfall. The only reason I gave them a two star was because the food was incredible (according to my guests, they took my plate before I could eat), and they do a lot of nice gestures in the beginning to welcome you (or a small bottle of champagne and a food platter when you sign your contract, etc.)

it still turned out Amazing. And thank you for all the little Extra!!!!!!!!!!!!!!!!!!!!!!! You guys are the Best! Thank You, Pamela Averette-Howard "Any Occasion Party Planner"

attended could not stop raving about how awesome everything was. Nicole was great to work with. Thank you so much for making our day the best ever!!

re taken care of. The food was abundant and everything tasted great ! Our maitre d', Ian, was absolutely fantastic !! He was our 'go to' throughout the event. He is attentive, knowledgeable and so charming.

phone calls are returned so very quickly, and the staff went out of their way to make planning a breeze. Melinda, my coordinator, made no question too small nor any request too big. Truly a pleasure to work with! Not only is this venue absolutely stunning, but the food and service is unmatched. The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. I knew they were going to do a great job, but to say it was above and beyond our highest expectations is an understatement. I am so very grateful to the staff for making our weeding so unbelievably memorable!

The wedding was held January 6, 2018- 2 days after a major snowstorm! Everything was cleared out and the reception went off without a hitch. The staff was so accommodating and friendly the night of the event. They couldn't do enough for us. Our guests said it was the best reception they had ever attended! There seemed to be an endless supply of food and drinks. They give you so much and it is all presented beautifully. Did I mention it was delicious! And the venue itself-breathtaking. Words do not do the Waterfall and its staff justice. We would highly recommend the Waterfall to everyone as the venue of choice. They work by your side from beginning to end. Perfect!

Ballroom and the dance floor was huge. I worked with Melinda who was very helpful throughout the planning process. My only critique was that no one was really keeping track of time during the day. I ran a bit late with the ceremony and reception, but all in a, the Waterfall made my day so perfect and special. They put out a ton of food during cocktail hour. Get the short rib ravioli, prime rib, and crab crusted scallops! Thank you so much for Melinda and the Waterfall for making my dream wedding possible. I received so many compliments from family and friends how elegant and professional the service was.

The dinner and desserts also exceeded our expectations. I wouldn't change a thing about our entire reception and wish we could relive it all over again. The staff was so helpful and polite. They helped set up all of our decor and everything was perfect when our guests arrived. Thank you so much!

ring the reception every single worker was extremely attentive. Seriously they brought you whatever you needed! You have your own bridal suit, which is filled with different alcohol and food from the cocktail hour. Also, if you ask they will bring you anything you want up to the bridal suit. We even had our own bridal attendant which was so great! We were in the Grand Ballroom which was the most beautiful room I have ever been in. They are able to customize so much (napkins, table cloths, lighting, food options, etc.) to make your wedding exactly what you want. We had our own private bathroom in the ballroom just for our guests, along with the bar inside as well. The cocktail hour space was breathtaking. Both inside and outside were available to us and it was so beautiful. Not only were the staff and room spectacular, the food was OUT OF THIS WORLD!!!! They offer you so many options for everything!!!! Over 40 hors d'oeuvres are passed around, along with different food stations! We picked pasta, pizza, southwest, mashed potato/mac n' cheese, and the street vendor station. They were all incredible!!!! Not to mention other different food options that we didn't even know about before the reception. Then came dinner which was so great! The food tasting was so much fun and they give you SO MANY options to choose from, and each entrée is incredible! Then, the best part!!! The dessert!!!! There were soooo many dessert options it was inane. Most weddings you just have cake and maybe an ice cream bar. However, The Waterfall went above and beyond! I told my guests beforehand how many cocktail hour and dessert options there were going to be, however they did not expect to get what they did. Every single one of my guests are still talking about my wedding and how incredible the venue, food, and staff were. If you are looking for a wedding reception venue, I seriously advise that you consider The Waterfall. Honestly the best wedding I have ever been too, and all of my guests agreed. I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. Definitely consider this place for your wedding. You will NOT regret it!!!!! :)

definitely recommend this venue for a wedding reception.

. Thank you for being a part of our special day.

s and every single part of our day went off without a hitch! I could never truly express how beautiful it all was but we are so thankful!

the planning they made this process so stress free for me. Nicole my event specialist, 1 word, AMAZING. She was always there when I needed her through the planning and any questions she kept me calm, my husband and I always felt she put our best interest first. The day of the wedding Nicole and the rest of the staff were able to make our DREAM wedding a REALITY. I wish I coulds relive it over and over. HANDS DOWN the best venue... We have been to our share of weddings and not saying because it was ours but it really was amazing. Thank you to The Waterfall.. dreams do come true. ❤❤

The Waterfall did. Just thank you for making it beautiful.

or to see the venue, to every perfect detail that they made come to life on our wedding night, the Waterfall was the best decision we made for our wedding! The staff was all attentive and friendly, the food was AMAZING (I am still getting compliments on how much everyone enjoyed it!), and the atmosphere that was created for our special day and night was truly unmatched. I may be biased, but it was the best wedding we've ever been to! 😉 Highly Recommended!!

dn't be possible without The Waterfall. Rachael was extraordinary, she put up with me the whole time, helping me throughout the whole process and making it easier for me since I am in Nursing School. Again, thank you for all you did to make our night magical.

assed away in a heart attack. I nicely asked them if they can either give us other date of their choice to do some other function. It was a lot of money. I asked to give us any day so we don't use their busy day. Here is the response from the general manager: -------------------------------------- We are so sorry for your loss. Mehesh reached out to me regarding your cancellation and possibly re-booking another event. I spoke with the owners regarding the payments you have already made. Unfortunately since we moved your date once and effectively lost two dates of revenue, we cannot offer to move any of your deposits to a future event. As stated in your contract, all deposits are non-refundable and non-transferable. Again, we are very sorry for your loss and we wish you all the best. ---------------------------------------- Here is the interesting part. We asked for any date. We also told them 10 days in advance to cancel when the accident happened.

from our first tour to the end of the reception!! It was a perfect night!

ect line of work and was so very pleasant and wonderful to work with along with his entire staff. All the vendors he recommended were excellent also. Would highly recommend this venue to everybody.

l, made us feel incredibly at ease after some unforeseen circumstances and she even made sure that my favorite food was in the bridal suite as I was getting ready! Wow! She is an incredible person and I would recommend her to anyone! David even took the time to sit with us and make sure that all of our questions were answered. I can't stress enough how comfortable everyone made us feel, which is so important during a time like this. They knew exactly what they were doing and had a plan for everything. It was a relief to know that every situation was handled, and professionally at that! I haven't even started about the food yet. Our guests continually told us that they couldn't believe how not only was there such a large amount of food, but everything tasted EXCELLENT! Not only that, but they also told us that it was the best wedding that they have ever been to, from the gorgeous venue, to the incredible food, to the organized and friendly staff! Thank you thank you thank you to everyone at the Waterfall for the perfect wedding of our dreams!!!!

a area in late 2015, we stumbled upon The Waterfall on one of the wedding websites, but were unfamiliar with location in Claymont DE. We decided to schedule an appointment to see the venue, and were immediately impressed. The Waterfall had TWO beautifully decorated ballrooms to choose from, and a newly renovated outdoor terrace for a ceremony. The venue wasn’t the only thing that impressed us, but meeting with David (Furst) as well. From the moment he greeted us, you can sense that he was very personable, professional, experienced, and treated everyone with the utmost respect. As we concluded our appointment, my fiancée and I said to ourselves “Did we stumble upon a gem? How could we have not heard of this place before? It’s in Delaware but only a 20 minute drive from Philadelphia!” Every other venue we visited after that pared in comparison to The Waterfall. We decided this is where we would have our wedding, and knew we were in good hands! Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. Although the ballrooms are already equipped with magnificent décor, lighting, and architecture; I also wanted to personalize the wedding day with my DIY/Pinterest ideas. My fiancée personally felt uneasy about burdening them with decorating The Waterfall with all our DIY crafts, but David was not fazed and encouraged all of my Pinterest ideas! When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. Not only did David get his team aligned, but he also worked with our other vendors (DJ/MC, Photo/Videography, Photo Booth) to ensure a seamless transition from ceremony procession through all the reception activities. Lastly, all of the staff were friendly, attentive and efficient, and we only wish we had a chance to thank each of them individually. We specifically would like to thank our bridal attendant MonJay, our captain Lakira, and our Matre’D DeNeen for all their support throughout the day. I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. We have attended almost two dozen weddings in the past 2 years, so our expectations were high – but The Waterfall far exceeded them. The Waterfall. David. Thank you from the bottom of our hearts! P.S. As you probably have read from the other reviews, food was abundant and amazing! Select the Caribbean Station for the Oxtails – your guests will thank you for it!

ll amazed at how good the Hibiscus Juice and Ginger Juice tasted. That was a special piece from our culture that was made flawlessly by the waterfall. I would recommend the venue to everyone looking for a great place to have their wedding or any other event.

that I looked at. The first time I walked into the main lobby I thought I was in some castle in a different country or a fairy tale. When I toured the ballrooms, cocktail hour room & outdoor space I was absolutely blown away - there is NO WHERE in the surrounding area or probably even anywhere close that is comparable. The whole time I just couldn't believe it was real because of how beautiful it truly is. And then they sit you down and go over everything that is included in their package. This is the part where I was saying imagine anything and you shall receive. I'd be sitting here typing all day if I went over everything so all I can say is that guest after guest kept coming up to me and saying mainly these 3 things - The food is amazing, this venue is amazing & I've never been to a wedding like this before. We had an amazing night that no one will forget. David & the staff was very professional, very kind & very organized. I wasn't worried about the timeline of the night, not even once!! which is how it should be, but it says a lot if you know me. I'd 110% recommend this venue or at least going and checking it out.

id, the general manager was also fantastic. He was our main contact point for the rehearsal & the day of the event. On to the venue. The grounds are incredible. Don't let the area fool you, you don't feel like you're anywhere near Claymont. The garden ceremony area is beautiful. With new columns and fountains the photo opportunities are amazing. The cocktail room is elegant, well laid out, and FILLED with food! So many options our guests raved about for weeks after the wedding. The staff was attentive, various family members felt like the center of attention; never without a fresh drink or Hors d'oeuvre. The Grand Ballroom is where we hosted our reception. It is an absolutely gorgeous ballroom! Our lead maître d' Kevin continued the great service we experienced throughout the day. Kevin made sure we never needed anything, and accommodated last minute requests took care of little things that would pop up throughout the night. The dinner was the only thing that I felt could have been improved. Im sure its difficult to cook steak correct for 150 people and I can’t complain because they really worked hard to make sure everyone was taken care of. The night flowed perfectly and we didn't miss a beat on anything. I can’t stress enough how amazing the Waterfall was and how happy we are that we booked this venue for our wedding. If I had to sum up in three words why we loved the venue I would say “Beautiful, Accommodating, Delicious." The venue looked amazing, the staff were great the entire time, and our guests raved about the food for weeks! There is not one bad thing to say about The Waterfall. The whole experience from meetings, food tastings, rehearsals, to the big day were absolutely amazing. Thank you again to the entire staff at the Waterfall for making our big day the best day every! A perfect day! - From Brandy & Steve

y and the other man who was helping us(I am so sorry I forgot his name) were outstanding. They truly understand how to make the day special and run smoothly. Without them I may have not enjoyed the day as much as I did!! You also did an amazing job answering my questions and helping with everything throughout the whole process. I cannot thank you enough was well. John and I would recommend The Waterfall to anyone who is looking to have a special event. You guys go above and beyond the expectations and we are truly grateful to have picked The Waterfall as our venue. Thank you again for everything, Brianna & John Gibson

g process and never made us feel like they didn't have time for us, no matter how busy they were! Every time we walked through the door (which was many times in the beginning to see all of the changes!) they knew who we were and greeted us by name with hugs and handshakes. They really made us feel like we were their only clients! Even during a very busy month of May they were always available to help us! On the day of our wedding the ENTIRE staff did an excellent job of keeping us and our guests happy. Danielle did an amazing job, making sure we had water, beer, food, and anything the bridal party wanted during our pictures! During the reception we were never confused about what we were supposed to be doing or what was going to happen next; the staff always made sure we were one step ahead and knew what was going on! Our guests have not stopped talking about the food, both how much was offered and how good it was! We LOVE the waterfall and would recommend it to anyone! Thanks for everything!

food was absolutely wonderful! All our guests could not stop talking about the food and how beautiful this venue is. My actual wedding day ran so smoothly. Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. I would recommend this venue to everyone!

was. I worked with Maggie and Dave alto through out the experience and also can't say enough about how amazing they were. Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. On our day we worked closely with Maxine and Kevin whom were beyond helpful any thing we or even our bridal party asked for they were sure to get the job done. I am now sad that our day is over but now trying to think of something else I can plan so we can go back. If you are debating of where to have your wedding ceremony, reception or even party I wouldn't hesitate and tell you to book at The Waterfall.

s this venue truly breathtaking but the experience in general was simply amazing. Maggie, David and all of their staff were incredible to say the least. Our guests were in awe when they saw the venue and raved about the service and of course the endless amounts of food desserts and drinks. Every bride and groom deserves to feel like royalty on their wedding day. It may sound cliché but we really felt like a queen and a king... Truly the best day ever.

e is! I fell in love with the venue! But speaking with her pretty much sealed the deal! I highly recommend The Waterfall! You will not be disappointed! Thank you all again for everything! I will forever have these memories!

nd responsive was A+. We had so many questions and were never made to feel like we were a bother. The ceremony was outdoors and was positively beautiful. The staff was so attentive and helpful. The cocktail hour (I hear) was so extensive that my guests thought it was the meal. Everyone was blown away by the food. The surprises never ended! Brett and Maxine, in particular, were shining stars and made our day spectacular!

ication, professionalism and flexibility were evident in every interaction but especially in the results. The Waterfall offers a variety of options. We chose the large ballroom preceded by many different appetizer stations. The food, delicious and plentiful, was presented in a creative and attractive manner. The staff was courteous, efficient and attentive. These characteristics continued throughout the evening – even with the dessert bar! We have received extensive calls, texts and emails from guests praising The Waterfall for a perfect evening. It was truly the best reception ever! We also used many vendors recommended by The Waterfall and were pleased with each of them. Our favorite, however, was Twisted Willow Flowers.

. The experience was a pleasure from booking to our final goodbyes, and I am so happy with the memories created there for my daughter's wedding day.