As our second anniversary passes and we watch our video again to celebrate, I am saddened at the same time. Don’t get me wrong - Trevor's team created a beautiful video and we are so grateful to have had a video team on site. However, I am not ...sure that it was the right team as I will forever feel like Trevor stole some of our money and didn't provide everything we paid for. The worst part of it to me is that my husband's reaction to seeing me walk down the aisle was not captured. As I entered the room, my first reaction was to look at everyone standing up, and then at my husband far down the aisle. I missed his initial reaction and I will never, ever, EVER get to see that now. Having video of my husband's reaction was listed as one of the most important things to capture on our questionnaire. How was it missed? Trevor explained that the camera that was on my husband was blocked by the crowd standing and the other camera operator didn't know that the shot was compromised. As wedding professionals, were you not aware that a crowd stands when the bride enters? How were you not adequately prepared for that? He thinks there may have been rules in place that prevented a better shot, but our photographers were able to get a few shots. In addition, we requested the extended wedding cut: "We take all of the footage of the entire day and edit it into a presentation ranging from 30 minutes to an hour. We include as much of the ceremony, dances, speeches, etc. as possible!" Despite paying an additional $500 for this, ours unfortunately did not include our dances. In order to try to rectify the situation with missing my husband's reaction, Trevor kindly provided all of the uncut footage. Now we get to watch our first dance in four different segments, with a small part of it missing. Trevor was very professional throughout. Even after a couple of thumb drives never made it to us, he sent another set right away. For what it's worth, we're glad that we got the video and are overall very happy with it. His team was timely and easy to work with on wedding day. There are two major things missing though, one of which makes me lose sleep even two years later and unfortunately probably for the rest of my life. I am heartbroken every time someone says to me, "Remember his reaction?" or "His reaction was a sight to see, wasn't it?" or I try to imagine it. Thank you to Trevor and his team for all of their hard work. After another night of tossing and turning, I just had to share my story.