Over the top! I don't really know where to begin or how to adequately express how amazing Shannon and the entire staff was throughout the last year of planning for our day. Shannon was always available for a quick question, she made the process... fun, and more importantly, made sure our day was exactly how we imagined and beyond. She also took care of little details that we hadn't thought of, like adding extra candles to the head table to make it glow, or make sure everyone on staff knew I was the bride and Michael was the groom. We had family come in from all over to stay at the hotel and they also all had glowing remarks about how great the staff was to their requests/needs: from supplying a golf cart for a guest who just had surgery, to putting rooms together, to delivering welcome bags. Also, the food was amazing...Not conference center rubber chicken...but legit...amazing. And the chef made other options to accommodate for allergies since he has one himself and didn't want anyone to feel left out. Shannon also surprised us with a few special touches, but I won't share those here! ha
It was nice having the ceremony outside, then straight to the terrace for cocktail hour before moving into a ballroom for dinner and dancing. The newly renovated "library" inside was the perfect spot for photos too! And the hotel allowed the space for bridals, which they definitely were under no obligation to do so.
Side note: there was a much larger wedding party happening the night before ours, but Shannon and the staff treated us like we were royalty and just as important, if not more so.
I would give it more than 5 stars, and I would choose them again for ANY event (and I've put together many events). We will definitely be going back just for weekends or dinners (and to hang out with Shannon cause she's a rockstar and sweetheart!) because it wasn't just the hotel where we decided to have our wedding...it became a home for us.
Bottom line: They made us feel like our wedding was the most important day to THEM as well. I wish I could do it all again tomorrow.