The Westin St. Francis San Francisco on Union Square

Everyone says your wedding day is the best day of your life, but honestly the Westin St. Francis made it that much better. Every single part of the day went perfectly, we were continuously complemented on the beautiful views, and Lauren who runs things for weddings made sure that my wife and I were taken care of at every single moment. Truly an A+ experience!

everything so seamless and easy for us. It only took a few meetings to figure out the planning for the day. Lauren was quick to respond to all emails as questions came up. We could imagine any other venue!

s absolutely amazing. I honestly can't express how easy she made this process. Everything was perfect; the service, the attention to detail, and the execution. Her staff was on point throughout the entire day. Leading up to the day, she was instrumental in the planning process and helped me with all of the details. She would make recommendations that hadn't even crossed my mind, which I'm incredibly thankful for. I am so thrilled with how everything was planned and how the day turned out. I highly recommend having your wedding at the St. Francis and especially working with Lauren.

in St. Francis as a wedding venue just to have Lauren, the wedding specialist. She consistently went above and beyond throughout the planning process. As a bride, I was as stress-free as could be throughout the planning process and on my wedding day because of Lauren. I honestly miss working her. Thanks for making our dream wedding (and dream honeymoon) a reality! M&V

iate the number of stresses a couple takes on during wedding planning, but she also went out of her way to allow us to fully enjoy the moment. If we had to do it again, we wouldn't change one single thing :) . We received endless comments from our guests on the food quality, service, and gorgeous location. Of all the venues we researched in the Bay Area, I don't think we could have made a stronger choice. Thank you Lauren and the St. Francis team for enhancing this special moment in our lives!

us feel like we were in good hands. She guided us at every step and made sure to answer every question. We used their preferred vendors (Poppy's Petalworks for flowers and Elegant Cheesecakes for cake) and it made things very easy to plan and coordinate. We had many guests coming from out of town and Lauren made sure everyone got our welcome bags and had a great stay. By the time the big day arrived, I knew the day would be great because Lauren was taking care of everything. The reception was beyond anything I could have imagined. It's almost like a dream. The 32nd Floor is a magical and impressive space and made sure it was a wedding none of our guests would forget. From the food, to the wine, to the service, to the late night ice cream station... everything was perfect. Thank you to the Westin and Lauren for making my wedding amazing.

Well, enter Lauren Schardt, expert wedding specialist at the Westin St. Francis - from our first meeting 7 months prior to our big day, we were in great hands. Lauren walked us through the rooms that made sense for the number of guests we would have. Suggesting layout ideas and what would work for having dining, dancing and a Jazz Band. She guided us through the event packages, the menu tastings, and she accommodated our changes. We never felt lost as we were in communication throughout the entire planning process. We visited San Francisco three times during our planning, and each time Lauren met with us to go over details, details, details. I could go on and on about how great Lauren is – room upgrades, treats in our rooms, assistance and suggestions, all the way down to bringing us – the bride and groom- hors d'oeuvres and cocktails (Hendrick’s Martinis which she had to arrange from the bar 31 floors down), while we waited to make our grand entrance. Wonderful! Victor’s Palace on the 32nd floor was the room we chose for our reception. Floor to ceiling windows – amazing views day and night. Thank you Lauren- Everything went off without a hitch! The room was set up beautifully. The food was delicious and the service was perfect. We had the BEST time because we didn’t have to worry about anything. We laughed, we danced, and we had cake. What a beautiful day! Anyone who has ever been to the Westin St. Francis already knows it’s a beautiful, grand hotel and the customer service is second to none. People like Lauren are who make exceptional hospitality. You see smiling, helpful faces everywhere at the WSF. Since having two major life events happen there- getting engaged and having my wedding reception there- I’m happy to say the Westin St. Francis is part of my life story. I don’t want to stay at any other hotel when I visit San Francisco.

, Carmel, a couple of other hotels including the Fairmont, and the Ferry Building). At the end of it all, we ended up deciding that the Westin St. Francis would be perfect because: 1) it was in San Francisco; 2) we really enjoyed meeting and interacting with Lauren, the wedding coordinator, and just had a good feeling; 3) the venue is beautiful and the Imperial Floor had some of the best views around and the decor and style were just so classic and beautiful; and 4) we're both extremely busy individuals and having a wedding package would make things so much less stressful for us. From day 1, Lauren provided us with so much support and was attentive to every single one of our needs. The hotel was easy to work with and accommodated pretty much all of our reasonable requests, making sure we were happy. There was regular follow-up and communication - I'm not sure if we had more questions than other couples but I know we certainly had quite a few - and all questions were answered promptly and re-assured us that we had made the right choice. The food tasting was a lot of fun, and Lauren/the chefs gave us an amazing tasting. All of the food was so great and so well prepared. Everyone says to remember to eat during the wedding - well, we knew we had to make sure we ate the food just because it was so good. The suite we were given for the weekend was amazing, with incredible views and impeccable service. Also, the fact that they accommodated our dog during the ceremony and with a bed, dish, and treats was so thoughtful, and we were definitely glad we had our dog there with us during the festivities. The wedding itself - it was incredible. The room and setup looked more incredible than either of us could have imagined. The colors, windows, furniture - everything was perfect. Lauren and the entire staff worked really hard to ensure that the whole night ran without a hitch, and really, nothing went wrong. The staff was attentive, nobody was left wanting for drinks or food or whatever, and we didn't have to worry about taking care of anything at all. Even now, over a month after the wedding, our friends and family are still telling us about how incredible the wedding was and how it was "the wedding of the year". Obviously, they could just be saying that, but I definitely believe it when they say that, especially when we have that many people saying it. This really was our perfect wedding and the best way to start off the rest of our lives. Once again, Lauren, her staff, and the Westin St. Francis have our gratitude for all that they did to help make that most special of days such a lasting memory.

ect, flawless wedding. She worked with us throughout the process and it was a great pleasure – she was fun to be around, extremely cool and logical and helped us make some otherwise emotional decisions as wedding decisions tend to be. She has infallible patience, as we flip-flopped between decisions, asked for changes to event order proposals, etc. Our guests had an incredible time, and much of the reason for this lies in Lauren’s ability to make things happen for us. She consistently went above and beyond for us and made things happen that we didn’t think were possible. For example: - She helped us extend our room block to not only include Saturday and Sunday nights but also Thursday and Friday as many people were coming from out of town. - She helped get reservations moved into the room block for guests who booked too late. - She helped us get use of not only Alexandra’s but also Victor’s for the cocktail reception following the ceremony. - She put together a Friday night cocktail welcome reception in the Olympic Room after so much back and forth with us – if it were me I would have gone mad! – and made special arrangements to accommodate my family’s desire to provide a large block of English Stilton cheese (a family tradition) - She organized a breakfast on Sunday in Victor’s – the event order for which we changed at the last possible minute! - I had flowers delivered to her for the wedding suite and she laid them out as I requested on the night of the wedding - She even helped us put together our dream honeymoon at various other Starwood properties! I could go on… Our wedding was perfect, and the execution by Lauren and team at the Westin St Francis was flawless. After over a year of working with Lauren and team, my wife and I don’t have post-wedding blues. But we will be sad to not have the opportunity to speak with Lauren on a regular basis!

es, and definitely felt like we got great value for our money. What made our wedding above and beyond for us was the staff at the Westin - Lauren is the best! She is organized, responsive, and helps you get the most out of what the venue can offer. She was also great at problem solving with vendors. She is so on top of things - so on our wedding day, I was totally low-stress because I knew that no matter what things popped up, Lauren would take care of it, which let my husband and I just focus on each other and the day. This was the perfect venue for us, no regrets, and would pick it again in a heartbeat.

. My husband and I were able to enjoy the evening without having to worry about what was next and that was PRICELESS. We got married 2 months ago and still our guests are talking about how fabulous our wedding was and how great our venue and Lauren were. Not only was the wedding reception great but so was the planning towards the big day! Lauren was always there when we needed her, she was very responsive and accommodating which is key to every bride!!

sit back in college after looking out into the city views from my room. Many more good memories lead to the easy decision of hosting my wedding on the imperial floor. If you are going to be getting married in San Francisco, why not see all its beauty from the top floor with surrounding windows of the Golden Gate, Coit Tower, and much more! Although the hotel rooms are amazing, the venue is gorgeous, sometimes that means nothing without good service. The Westin St. Francis is the leading example of what exemplary service is. From the valet to housekeeping...all supporting members were overly gracious to my loved ones visiting. However, I want to make a BIG shout out to Lauren Schardt. She was by far, the best support for my entire wedding. When I needed something she was there. Out of all the stories I heard after the big day, Lauren's name was always mentioned. She is one of those amazing people you find once in a blue moon, where you know she is taking her responsibilities a step beyond and making sure your special day is more than you dreamed. THANK YOU TO THE WESTIN ST. FRANCIS & LAUREN!

lar view of the city, history, beauty, and competitive prices / value for the money. The team at the Westin pulled out all of the stops, adding thoughtful touches throughout our experience. Lauren Schardt was especially wonderful to work with. Her can-do, positive attitude made her a pleasure to plan with. She made us feel very well taken care of, and like we didn't have to worry about a thing. Planning at the Westin was so much easier than it felt like it would be at other venues since so many details are already taken care of by the hotel. I can't forget to mention how amazing the food was! Lauren worked with the chef to come up with a menu that reflected our taste, and we loved every bite! I would definitely recommend having a wedding at the Westin St. Francis, and I will treasure the memories we made there for the rest of my life.

om the Executive Chef, to the servers and bartenders performed expertly and delivered with a smile. It was an incredible thing to watch…and enjoy. Our short list for choice of venue was; The Palace Hotel, The Westin St. Francis, and V. Sattui Winery. All three are amazing venues, each with their strengths. But only one of these gave us the warm welcome on first meeting, and only one kept coming through with reasons to choose them. After choosing Lauren, she continued to impress us with her organization, flexibility with options, and overall cheery positive attitude. She made us feel like everything is under control, and we had nothing to worry about. She was always very responsive to emails and phone calls. She also let us make late changes to our food and drink packages. Very late in the planning phase I decided that I didn’t like the bar package that we had chosen earlier. No problem…Lauren made all the changes without affecting our budget. On Wedding Day, Lauren was calmly in control. She even helped us relax with her infectious smile and sense of humor. She made sure our guests were seated on time, and that all the pieces were in place. Once we made it to the reception, the table service was flawless and the food was top tier delicious. We dine a lot in San Francisco, and I can assure you that the quality of the food prepared at The Westin St. Francis is right in line with 5-star restaurants. I highly recommend this amazing hotel, Lauren Schardt and her entire catering staff.

options for us, but didn't try to push any one package on us. She understood our budget constraints and helped inform us accordingly. While we instantly fell in love with the view and the Imperial Floor, we still wanted to check out other venues that might be more cost effective. As promised, Lauren continually checked in with us over several weeks and months, not pressuring us to make a decision, but kindly checking to see if we had any other questions. After a few more visits to the hotel and some package tweaking, we decided to sign the contract. We knew we would be in good hands with Lauren. During the months leading up to the wedding, Lauren was immensely helpful in ensuring our event was a success. She was always professional, responsive, calm, and supportive throughout the process. During the menu tasting, she patiently listened to our likes and dislikes and helped make recommendations to adjust items to our preferences. She was also thoughtful with little details and added touches here and there, especially during the wedding week. The bottom line is Lauren really took care of us for a whole year, from the moment we first visited the venue to after the big event. We had a gorgeous, unforgettable wedding and couldn't have asked for a better venue. The overall execution, the package options, the view, and all the little touches made our wedding day perfect.

on the 32nd floor of the new tower. Gorgeous! We had about exactly 100 people and both venues felt like the perfect size. In addition to the truly beautiful venue, the other huge "plus" of having our wedding at the Westin St. Francis was Lauren Schardt, the hotel's wedding specialist. We worked with her from initial contract through our day-after brunch, and she's stellar. She's a wedding expert! Very patient, very service-oriented, and very very helpful. She is a calm and collected presence throughout the wedding planning process, and she enabled our event to go off without a hitch. With Lauren, and the various amenities provided by the hotel (i.e., you do not need to work with a bunch of vendors because catering, beverages, etc., are through the hotel) a wedding planner is not necessary. The only other vendors we needed to work with were the DJ, florist, and cake-maker. Highly recommend the Westin St. Francis, and thank-you Lauren for helping to make our wedding day such a dream! Best day of our lives :)

asement with chandlers. I wanted windows and the Westin St. Francis delivered. The venue is on the top floor of the hotel, with floor to ceiling windows. The place is so beautiful, you do not have to overboard with flowers and additional decor, it was already impressive.The views are amazing! If you look at everything as a cost per person, it looks really expensive. But everything is included. The room rental is included in the cost per person amount. So it averaged out to be fair (in my eyes). If you look at the average cost of a wedding in the bay area, it is not the highest, if you don't go overboard on flowers and other things, its works. Also, the hotel supplied us with the most amazing coordinator ever, Lauren. I was so worried that I needed my own wedding coordinator for my wedding, but Lauren helped us with a lot. She even buttoned up my dress (my mom forgot) so I could dance. She is on point, I couldn't ask for anyone better. The wedding ran smoothly, so I wasn't so stressed out. She gave great advise too, and let my husband and I know what is typical and what is not (we were not wedding experts. Anyways, the ceremony and venue was well worth the money. I would totally recommend 100% to people who want to get married.

in place. Cocktail hour in Victor's was great. The food was customized to what we wanted and everyone loved it. We were very lucky, it was cloudless day in the city and the views were gorgeous!! Alexandra's was set-up perfectly, the room was perfect for our wedding with the gold accents. I would highly recommend having your wedding at the Westin St. Francis. I can't stress how beautiful the wedding was and how helpful the staff is. Everything we wanted, they gave us, with a smile on their face. The planning process was a great learning experience and Lauren had everything organized to the "T". Get married here,its totally worth it!! Happy Wedding Day!! :)

us with our names on it. The tasting was amazing we tried so many different options of appetizers, salads, main course and desserts. We spoke with the chef and told him how to make our traditional middle eastern dishes and he exceeded our expectations. He also came up with ideas of making the sweet potatoes in to a heart shape and adding glitter to the desserts. Made for an extra special experience. The staff at the hotel went out of their way to make us feel like Queens and Kings on our wedding day. They also gave 5 star service to all of our guests. I can't say enough about Lauren or the Westin. They truly gave me my dream wedding.

put my husband and I at ease when we were planning the reception. All of the staff, from the bellhops to the service staff at the reception, were kind, professional, and on top of all of the details. It was a wonderful event that went so smoothly-thanks to Lauren and the staff at the Westin!

o be married in San Francisco, we had many places to choose from for our reception. The Westin turned out to be the best venue for us and the service and the value we received was outstanding! We were fortunate to have Lauren Schardt as our coordinator and she really helped guide us through all the preparation. Lauren was truly a pleasure to work with and we appreciate how helpful, and essential, she was in the decision making and planning process. She was also there at the event to make sure all went smoothly (and it did). The event was held on the 32nd floor of the Tower building and the views were amazing. The beautiful event rooms were accessed by the outside glass elevators. Our cocktail hour was held in Victor’s Palace, a stunning room with view windows and twinkling chandeliers. The dinner and dancing was held at the other end of the hall at the Alexandra’s Ballroom. The décor of the ballroom was “dreamlike” and the floor to ceiling windows showcased the city skyline and beyond. The size was perfect to accommodate our guests for a romantic dinner, a band with a dance floor and two bars. One other advantage of this location was that the “package” included a block of rooms for our guests, at a very fair price and a complimentary suite for us. There were wonderful menu and cake choices and many of our guests commented on how delicious the food was. Once again, I would like to mention how fortunate we were to have had Lauren Schardt as our coordinator. Our reception was even better than we ever could have imagined.

ith no appointment but hoping to have some luck at the end of a long venue searching day. We absolutely fell in love with Victors and Alexanders Palace both on the top floor of the Westin with amazing views of the city. We both new instantly that the Westin was where we were having our wedding. The cost at the Westin was higher then we had wanted to spend but the venue was incomparable to anything else we had seen. I do not regret the money we spent on this amazing venue. We were turned over to (at the time new wedding planner to the Westin) Lauren Schardt. Lauren went above and beyond to make every aspect of our wedding amazing. I was more then impressed with the service at the Westin. I had exchanged countless emails with Lauren in planning and had numerous meetings with her as well. We planned every detail of our wedding from food and tasting to tablecloths and napkins modifying everything to my liking. We had an amazing time at our tasting and picked some of the best food (crab cakes, beef sliders, ahi, halibut, spinach pasta and braised short ribs with prawns) to name a few of my favorites and the Westin also helped us with a speciality drink. The chef was very accommodating with any suggestions we had. Lauren assured me the day would be perfect and the it was beyond my every expectation. She kept me up to date on everything, she was attentive and had all the answers when I had questions. She was also there on the day of making sure the day was flawless and that my husband and I had everything we needed. The day couldn't have gone smoother and couldn't have been more beautiful. I got complements from so many guests on the venue, the food and so many told us how calm we looked which is only because of how confident I was in the Westin. I wish we could have our day over again it was flawless! The best day of my life.

as we really enjoyed working with her and she knew all of the details we had discussed since Day 1. But, Lauren Schardt transitioned seamlessly as our new banquet manager and exceeded our expectations. She was extremely responsive and went above and beyond during the planning process and day of to ensure we had a wonderful time. We didn't have to worry about anything on our wedding day except having a great time. The day was seamless! I highly recommend the Westin St. Francis as a wedding venue. The beautiful venue with stunning views, great food, and their staff's attention to detail made for an unforgettable wedding!

At every step of the way, what we got was well beyond excellent service; it was a caring and helpfulness that was far in excess of what one would expect, even at such a grand hotel. The venue (Alexandra’s and Victor’s on the 32nd floor) is amazing. There are views of the City and the Bay. But it is even more beautiful when set up for a banquet, with tea candles everywhere gleaming off the exquisite silver, china and glassware. Even the tablecloths and chairs amplify the golden glow that fills the room. It is simply breathtaking. The staff truly wanted our event to be wonderful and stress free. They helped us every step of the way, from planning a date when the city would not be crowded with conventioneers to anticipating that we would need two sets of steps to the riser to provide ample room for the gown. They provided options when possible, with suggestions about what had worked in the past. They accommodated the inclusion of the dog as ringbearer. On the morning of the wedding, when the bride had been feeling sick and wished for Gatorade, there appeared three bottles in different flavors. In short, the staff was there for us, providing suggestions and support all along the way. The food was fantastic. The dinner was sumptuous, like the chef’s tasting menu at a very elegant restaurant. The tasting is so much fun – not only are you presented with an incredible variety of delicious things to choose from, but the chefs come out to explain why they chose each particular combination of flavors. We had both the ceremony and the dining and dancing in Alexandra’s, with cocktails in Victor’s in between. This meant that the staff performed Herculean feats in getting the room rearranged from the ceremony (rows of chairs with a center aisle) to the banquet setting – it was a wonder of planning, organization, skill, and cooperation among so many people. My daughter had her choice of a “bridal suite” for the night before and the wedding night. The one she chose, the State Suite, made a beautiful and elegant background for the “before” wedding pictures. Last, but not least, was the morning-after brunch in the St. Francis Suite, yet another elegant yet comfortable venue for delicious food and relaxation, with a view of Union Square. Because the catering department is so experienced, all charges were included in the initial plan. Thus we were not surprised along the way by any suggestions that we could add things we had not thought of for “extra charges”. Everything we could want was included and explained upfront. This is also a consideration if you compare with some venues that require that you go through the hassle (and cost) of arranging separately for chairs, tablecloths, etc. In short, having the wedding at the Westin St. Francis was a great decision. It was a wonderful event for us, and the staff made it as easy as such a thing could be. I cannot imagine a more romantic and elegant venue, and the people we worked with went above and beyond at every turn. Be sure to go and talk to them when you plan your San Francisco wedding; you will be doing yourself a great disservice if you don’t.

l. She gave us a great guidance throughout the planning and provided us many helpful suggestions. On the day the wedding went smooth and well. The hotel staff was responsive, friendly, and they setup the venue exactly the way we desired. Last but not least, the hotel was extremely beautiful, the night view, the suite, the Union Square, it was amazing. Highly recommended.

us, a real pro! She was great in every way: Communication - responsive and knew her stuff. She answered all our questions with no hesitation. Professional - always calm, collective, and will insert her opinion when asked or in a timely manner. Accommodating - Lauren was flexible and never showed frustration with changes or ideas that we wanted to execute. All in all I have nothing but great things to say. The confidence she exudes made me feel like I was going to have a successful wedding. I literally did not stress at all on the day of my wedding and Lauren made that possible. I loved the venue, the 32nd floor is gorgeous for a wedding, cocktail reception & dinner. The food was outstanding. We had positive feedback from guests - how often does that happen? We were able to create our own menu with the chef - loved that. The hotel staff was friendly - from the front desk to our wait staff. Thank you so much, Westin St. Francis!

ceptional service.

ing Sales Specialist, Lauren and Dee her assistant were great to work with and were always available.The enitre staff from check in to the last dance went above and beyond to create a memorable wedding day!!

asking around that they had a great staff, but we really had no idea what an incredible job Lauren Schardt and the team there would do for us. We got so many compliments throughout the night about all of the little details Lauren and the staff made all of our visions for the night come true. The food was amazing and we honestly couldn't believe how perfectly cooked the filet was. One of our cousins is an incredibly picky eater, and we have never seen him finish a meal of any kind, but his salmon plate was completely clean. His whole family was shocked! When we signed the contract, we didn't know exactly what to expect, but we definitely didn't expect the Westin to be handling hundreds of our random requests and details like cylinder vases, organizing a heart-shaped group photo, coordinating with the vendors, helping us find all of our vendors, handling the linens, the king's tables, timing for the food, bringing out multiple cakes, setting up photos in the lobby, the candle ceremony, upgraded rooms for the parents, finding a suite for us, etc. There are probably fifty more details like that that we could add to the list. It was amazing! In the end, we were both so, so happy we chose the Westin St. Francis! We and our guests loved the 32nd floor view, the glass elevator experience and the look of the different rooms. We were able to use the Italian and Colonial rooms for cocktails in addition to Borgia for the ceremony and Alexandra's for the reception so we got lots of different classic looks. We loved the Chairman suite and we wish we could live there. We've got lots of great photos from our guests already and are definitely looking forward to the professional photos, video and photobooth photos. We have never worked with anyone who was so great at their job as Lauren. She was incredibly well-organized, hard-working, took literally hundreds of our requests and didn't drop the ball on a single one. We have never seen anything like it! Thanks so much to Lauren and the Westin staff for an awesome experience on the happiest day of our lives!

in Victor's Palace- the views of the city were spectacular and the room is beautiful! My guests could not stop "oohing" and "aahing". Quite a few of my guests gushed that the Westin St Francis was "magical". The service was attentive and gracious. Best of all, Robin Lewis,their Wedding Specialist, made the wedding planning process painless and stress-free. She is a consummate professional- very responsive to emails/calls and her follow up was amazing. Her attention to details and the extra care she gave us was truly "white glove", "platinum level" service. I would highly recommend the Westin St Francis. I couldn't be happier!

though they had to set up a stage for the band during the short cocktail hour. I didn't have to decorate the venue very much because it was already beautiful, including the table settings, linens, and chairs. I just added flowers. Everything was included in the wedding package--dinner, cocktail hour refreshments, open bar, cake, bridal suite. All the guests raved about the quality of the food, location, and the view. My pictures from the day were gorgeous! The bridal suite had an amazing view of Union Square.

cialist, was very prompt in her replies and we were struck by her professionalism, detail oriented nature and especially her humor. During our first meeting at the hotel, when she showed us the gorgeous Borgia Room, we knew immediately that was where we wanted our ceremony. Over the following weeks and months, we gradually worked out the wedding plan and it was truly a pleasure to have worked with Robin in coordinating the schedules, food and event order. While the St Francis certainly has some magnificent locations (from the 32nd floor ballrooms to the grand ballrooms in the Landmark building) which were awesome in and of itself, it was definitely our interactions with Robin and the hotel staff that went so above and beyond what we expected that just made our experience (from the planning to the ceremony) so wonderfully refreshing. Robin was a true delight to work with as she infused good humor into our conversations and made the whole process so easy and painless. Her prompt replies and detailed planning were very welcome and definitely left us with a feeling that we were in good hands. When the day came, there were no surprises and we received many compliments from our guests regarding the ceremony, the awesome food and the great location. Many, many thanks to Robin and the staff at the Westin St Francis for helping us make our dream wedding come true.

ervice via their wedding manager Robin Lewis. She treats you like someone who genuinely cares about every detail about your day. She will ask you many questions which helps because there are so many thing easily passed over. All of my family members came out to California from Pennsylvania and Robin made sure they felt welcomed, especially concerning my parents. She sent a welcoming plate to them upon arrival and they were suprised and appreciative. Robin went the extra mile to make sure my parents were taken care of both during their stay and during the reception. As for the details - we outsourced many of our vendors and Robin coordinated their efforts so everything flowed smoothly. She asks many questions of you and what your vendors are doing so everything runs smoothly. Basically Robin will think of many things that you already felt you had covered 100%. The tasting is very professional and very personable. Robin will sit with you and ask what you like and/or dislike about the tasting. She in very discerning about the food and wines and will make winning suggestions about anything you are unsure of. The chef is also welcoming for the mere fact that he comes out and introduces himself and lets you know he will oblige any changes you wish to make to adjust to the delicious menu items. Again this is where Robin's expertise and suggestions become a relief. Now, to get to the actual venue - there is no better view for a reception than the Westin. You have a semi-panoramic view of San Francisco. You will be on the 32nd floor of the Westin Tower and it is fantasic to just relax for a moment to look out of the extended bay windows and just take in the moment. Great pics. The decor of Victor's palace is extremely welcoming for a wedding venue. The adjacent room (Alexander) is larger and still an amazing view but Victor's is fantastic. The decor is welcoming and wedding-ish to the point where floral arrangements are all that's needed. Table settings and staff were on point. Everyone loved the venue and the overall experience. Many people (some who have been to many weddings) expressed that they have never been to a wedding that was as beautiful as ours. I credit the overall experience not only to our efforts but to the Westin doing their job and having someone like Robin taking care of wedding. Details are everything. There were many things we didn't plan on or ask for that were in place so the Westin is a great choice for a guaranteed fantastic wedding venue. Been to many weddings but none like my own. And of course - that would be an expected response, but I truly suggest you check it out for your own good. You will see just by checking out the space. Then Robin takes care of the rest! Like I said, we checked out some of the premier wedding venues and by far the Westin is the stop in your search. Many thanks to Robin, Westin Staff, and all of our vendors for a spectacular wedding! If this site allows it we will post our video which includes much of the Westin in it.

or the St Francis. With her professionalism she was able to ease my anxiety about not hiring a wedding planner. The gave me a list of recommendations for entertainment,florists,bakeries,and even a minister. I was extremely happy with all the choices I made from her list. Robin handled everything from the food tasting to the wedding rehearsal and put us at ease with her calming demeanor. She was extremely accessible and so easy to work with. Robin Lewis made my experience at the Westin St Francis fabulous.

the City, and 3. Could accommodate 150 or so guests. Given these requirements, we were pretty much limited to looking at the City Club, Fairmont Hotel, Westin St. Regis (not a great view), and the Westin St. Francis. We looked at all of these venues. Upon viewing the Westin St. Francis, we were pretty much blown away. I remember getting chills as we rode the glass elevator up to the top floor and having the entire City lay out before you. Then the elevator doors opened and we were immediately impressed by the clean beauty of the space. In that space, one has a hard time deciding between looking at the view or appreciating the interior. Needless to say, it is a beautiful space with equally beautiful views of the great city we call home. The venue by itself was enough to for us to make our decision but we did keep our options open as we negotiated the contract. [One big perk is that the venue is so nice all you really need is a florist] The contract negotiation went very smoothly and we found the Westin St. Francis to be fairly accommodating of the major items that we were looking for. Our biggest departure from a traditional wedding was doing a "family style" dinner as we wanted to increase the diversity of food options for our guests as well as force interaction between them. It worked out beautifully but sounded like it was pretty challenging and expensive for the hotel to accommodate. But they did, and we loved it. After locking in the contract, our wedding coordinator and contact at the hotel, Robin Lewis, pretty much took it from there. I know there's a low likelihood of guys reading this deep into the reviews, but doing a hotel wedding AND having a wedding coordinator made the whole planning process relatively stress-free. I say "relatively" because stress is inevitable but having the combination of hotel and coordinator is the best you can do to minimize stress levels. WELL worth it in my opinion. Robin was great. She was a pleasure to work with, was very responsive on email, and more than anything, was someone that EVERYONE got along with. This is critical. It is also exceedingly obvious that she takes a great deal of pride in her work and has the perfect balance of being calming and comforting while internalizing a strong sense of urgency. The wedding day was perfect. We did our ceremony in Alexandra's, cocktails in Victors, and went back to Alexandra's for the reception. The hotel pulled off the room flip flawlessly and the venue looked great. Quick comments as I run out of space: Food was very well-received, service was excellent, drinks were flowing nonstop, and the space functioned perfectly for 150 people. Not too crowded, and not too large.

he wedding planning process and throughout our wedding weekend, Robin made sure we, our families, and our guests were well taken care of.

for my previous coordinator. She turned out to be a gem. Robin was very responsive to all of my inquiries. For couples who are very busy and more email-oriented, you would get email responses from her within the same day. I also noticed that my late afternoon email inquiries (when my day workload is lighter after most people go home) would get response almost right away. She is detail-oriented, took notes on every small detail regarding any special requests for us as well as our guests. Robin was also extremely helpful during "the day of" the wedding. Overall, I think her service was a star on its own. The venue is on the expensive side but I think it's worth it.

and even worked closely with our day-of-coordinators to make sure that our band, photo booth, flowers, cake, and etc., fell into place. We held our ceremony and reception on the Imperial Floor with spectacular 360 views of the city. And even though the venue was a bit of a splurge for us, it was worth every penny. They even accommodated our Labrador, Rocket, who was able to be a part of our wedding. We couldn't have hoped for a more beautiful and smoother outcome!

ect venue for our wedding. My wedding day was magical. The Borgia room is stunning with the grand fireplace which was beautifully decorated by our florist. Our 100 guests filled the room well. Our cocktail reception and dinner was held in the St Francis Suite; we could not of asked for a more splendid location. The suite has views overlooking Union Square, old wood paneling, a library with a fireplace for example. Each of the four rooms uniquely served a function the entire evening. Our wedding planning expericence with the wedding specialist, Robin, was fantastic. Robin paid attention to detail and had a friendly & professional demeanor. To our gratitude there was a designated wedding coordinator from the hotel on the day of the wedding who ensured everything moved smoothly. Some of our guests commented that the wedding ran extremely smoothly and that I was smiling during the whole event. The wedding planning crew at the Westin St Francis made me feel and treated me like a princess on the day of my wedding.

Lewis was our contact person up until the wedding and she had a prior engagement for our particular wedding date - but she made sure it was seamless in her absence. Bill Hedgepeth, her replacement could not have been any more helpful, as was Julie and all of the staff. I would recommend it ti anyone considering a Hotel wedding in San Francisco.

, showed us Victor's Palace. It was the only place both my husband and I actually agreed upon and loved. To our delight and surprise, our Sunday afternoon wedding was well within our budget and we finally felt relieved that we could have our wedding in one of the most elegant places in San Francisco. Robin went above and beyond and she was there always willing to help and guide us through the entire process. She was always available to anwser your questions or address your concerns. Every detail was carefully planned out and perfectly executed. Our ceremony was held in the Borgia Room, the only San Francisco hotel with a historic chapel room, which was ideal and intimate for our small guest lsit. We then had our reception in Victor's and we had a beautiful and gorgeous sunny day in August, which made the view from the 32nd floor even more breathtaking and absolutely wowed every guest with the amazing and spectacular views of the city. The food was great and all of my guests loved our first course, the tomato soup. But I think the best part of the food was our wedding cake! It was absolutely beautiful and every guest could not stop commenting on it. The reception was wonderful,fun, and excititing. I do not think there was a point when not one of my guests were not dancing or having fun. Our wedding was very special to us since we live in San Francisco and have loved the Westin St. Francisc for many years as we continuous visit this hotel all the time. I would highly recommend this venue for your wedding as the experience was great and we as well as our guests will never forget our wedding!

Robin Lewis was our wedding specialist at the hotel and was easy to work with and so organized. Having you run the show backstage was such a blessing. The staff was very professional and accommodating and if I could do it all over again I wouldn't change a single thing and would have my wedding at The Westin St. Francis all over again!

in the wedding industry. Thanks to her, our wedding day was absolutely one of the most memorable days of our lives and we couldn't imagine having our wedding anywhere else.

xandra's ballroom on the 32nd floor, we knew we had found our venue. More than just the space, the Westin's team of Robin Lewis, Bill Hedgepeth, and Julie our banquet captain for the night, made our experience flawless from start to finish. The food was amazing, the service was outstanding, and all of our friends and family raved that this was the most incredible wedding. Robin did an excellent job coordinating all the details so we felt totally confident that everything would run smoothly. They exceeded our expectations, and we highly recommend The Westin and their outstanding team.

the ballroom is absolutely beatiful. Once we walked the space, we realized how perfect it would be for our ceremony and reception. Our original wedding coordinator was in the process of re-locating out of state half way through our planning when Robin Lewis was assigned to us. The entire transition was so easy due to Robin's expertise. She took the time to make sure she knew what we wanted without us feeling like we had to start all over. She really made our day flawless! Our guests were completely in awe of the entire event, from the location, views, service, to the food. We were so happy with our venue and all the wonderful service we received! Our wedding day was so smooth thanks to Robin and her staff. We are so happy we chose the St. Francis for our wedding, we had such a wonderful experience and our pictures are so amazing from all the gorgeous space the Westin has to offer!

dding. Our Catering Manager, Robin was a gem and made the entire process from start to finish so easy. She is unbelievably thorough and took care of every last detail so that we didn't need to worry about anything. I really can't say enough about Robin, she is a life saver! The Westin's Executive Chef and Pastry Chef are incredible!! All the food we sampled at our tasting was delicious and deciding what to serve on the big day was a challenge. We had many guests rave about the food, saying that they felt they were at a fine dining restaurant rather than a wedding. The Pastry Chef created a dessert bar for us with a variety of bite sized desserts, all of which looked like a mini piece of art. Yes, the Westin is a splurge, but 100% worth it. We cannot imagine having held our wedding anywhere else.

le to negotiate pricing a little, despite it being corporate Starwood. (Oh yeah, lots of Starwood points!) We made sure to get everything that we wanted into our initial contract, which was extremely helpful and I'd recommend to anyone, here or at any venue. (This included specialty appetizer stations, the bridal suite for the night before the wedding for bridesmaids, music until midnight, etc.) We had 3 wedding coordinator contacts over our 1.5 yr engagement which could have been better, but despite having to go through details a few extra times, all went according to plan. The food is *delicious*, not like a lot of dry bland hotel food. As an extra bonus, our cake from Elegant Cheese Cakes ($$$$) was a part of the deal and the most unbelievably tasty cake I've ever had. Yes, it's a big hotel and there were other events going on the same night, but we never noticed, not even the other one on the same floor. We were having too much fun!

The wedding coordinator at Westin, Natasha, was the most easy going and collaborative person. She was very thorough and detail oriented so I didn't have to do anything the day of the wedding. The food was super duper YUMMY! The food the day of was exactly the quality we got during our tasting which was flawless!! We were on the 23rd floor in the Alexandra's Ballroom and Victor's Palace. The staff was courteous and attentive. Very private and secluded as there is an elevator attendant that prevents wedding crashers. Ladies, if Westin is available on your proposed wedding date, GO FOR IT!!!!!! You won't regret it!?!?

worry about a single thing. I worked very close with him for months from NYC to SF and he was a dream. He even sent champagne and chocolate covered strawberries to our room to greet us after the reception. He is simply the best!!

basic/traditional room on our honeymoon night -Part of the coat check service ($400) was for coat check attendant to help bring our wedding gifts to the room. That didn't happen instead we had to do it. -Two out of the five tier cakes were uncut and the guests only got 1/3 of a standard slice -Cakes & drinks were cleared while the guests were on the dance floor -Menus were not placed for the guests. The catering manager states 'He forgot'. -There were no plates or utensils at the time of cake cutting. -In the end there was a balance of $270 for the bartender overtime. The catering manager placed the charge on credit card without my authorization. Overall terrible service.