The White Gown

ay. It was a very intimate experience with me being the only bride in the store. No detail was missed. We picked a number of dresses to try but they did such a wonderful job that I took the first dress I tried! Thank you thank you thank you

ance to try something new). It was my first time trying on wedding gowns, and while I ultimately didn't purchase at The White Gown (because I wanted to explore all of my options), I couldn't have been happier as a bride there. This was by far the most intimate bridal salon experience I had, giving me, my sisters, mom, and future MIL our own separate section of the parlor to take our time and soak in each dress. Highly recommend for anyone looking to feel special and heard!

e in the dark back room even though the entire store was empty. She didn’t really help me put the dresses on and didn’t clip me into the dresses well so that I could visualize the dress if it fit properly. After about 45 minutes and about 6 dresses, the associate just ended my appointment saying I’d have to schedule another appointment.

nd TWG because of it's comfortable atmosphere, great selection of gowns, accessible price points and welcoming staff.

y of the others I visited.

experience had been as smooth. They had told me that the dress would arrive in November, by the end of November I hadn't heard a word, so I called to check in. I was met with this response "Your wedding isn't until March 16th" - Incorrect, my wedding was February 22nd. I called again mid-December to check in and was told "oh it has shipped". The dress finally arrived and the manager called to give me the good news. I asked if the belt, straps and buttons had arrived - "we don't have those items listed in your file". I had read horror stories about the alterations online and told the manager I would be going elsewhere for the alterations. She told me to come in, meet the seamstress and she would be with me the whole time. I made an appointment, went in and of course the manager was nowhere to be found. I decided to go ahead with the alterations because it was so conveniently located to my job and I could pop in during my lunch breaks. I put the dress on and the seamstress told me it fit perfectly - it did not, it was far too big on my hips and legs. The belt had arrived, but it was four inches too small. Basically, I left that appointment in floods of tears and my poor mum had to comfort me. I rallied my two friends to come with me for the second appointment. The seamstress pinned the fabric and it seemed to be getting better. The next fitting - the dress had been taken in four inches on the top and now didn't do up... 'Final fitting' - the dress was still too small, but the seamstress assured me it was fine - there was no way I was walking around in a dress like that all night, so she promised to fix it. 'Second Final Fitting' - the dress was still too small, so she had to let it out again. I had rallied one of my friends to come with me again because I'm terrible with confrontation and conflict and needed somebody that would stand up for me. She pulled the manager aside and told her about all of the issues I had had, she had actually tried to call a week before but nobody returned her call (the response was 'we have a new receptionist, she doesn't know how to listen to messages'). My friend asked that they give a small discount on the alterations given how stressful the experience had been. The manager kept saying no and finally said she would speak to management. Less than thirty minutes later, she called me to tell me how devastated the seamstress was with my feedback. I reiterated that my issues weren't only with the seamstress but with the whole process - the belt was ordered way too small - her response was "I wasn't here when you ordered the dress. But I paid for express shipping to replace it" - the buttons weren't added - "we do that in-house for an added cost on alterations" - the dress was taken in by four inches when it didn't need to be I picked up my dress three days before the wedding and the manage wouldn't even acknowledge me or make eye contact. I left with my dress feeling so sad. I wasn't excited to put it on on the wedding day because of the treatment I'd received. All the manager needed to say was "sorry you have experienced this". Instead she shifted the blame and didn't even wish me luck.

o look and debate. And I found my dress! The team was so nice and funny too! I recommend this to any bride in NYC who wants more of a personal wedding dress shopping experience.

d to fill in. She was sweet, but she had minimal experience and was only able to pull one gown before informing me that there was no time left in the appointment. The studio was deteriorating as well. I would advise skipping this salon. There are far better options.

she kept bringing me that designer. I explained to her what I was looking for and what I didn't like about certain dresses and she continued to bring dresses that were not what I was looking for (also well below my budget, so that was not the issue). I would not go back. Can find reasonably priced gowns elsewhere with much better service.

t you pay for is the pattern in the lace. Now that I compare how it should have really looked like, I realised the seamstress cut through it an ruined it. Also the pattern should be symmetrical but the piece of lace that she stitched back at the bottom is not. I was very happy with the dress and the prices but very disappointed with the alterations.

Maybe they did but my consultant Aisha told me she had nothing for me after just 30 mins. I asked to see a Blush by Hayley Paige dress that I saw another consultant carrying around and Aisha said she had no idea what dress I was talking about and didn't even bother to look for it. It's weird because I see dresses on their instagram account that I would have loved to try on but was never showed to me. I ended up getting my dress at Designer Loft the next weekend. They have a 100x better selection and you are allowed to actually look at the inventory.

everyone very well and definitely have a more personal touch than many boutiques as there are only a few changing rooms (so make an appt!) The process from purchase through taking my dress home was really straightforward and their seamstress is top notch. Christiane and Devon felt like friends by the end and were never pushy or sales-y. Great experience, loved my gown, can't recommend them enough.

ying my dress-- and it was the fourth dress I tried on! They have an amazing selection at great price points. I had done a lot of research, but the dress I bought was not one I had ever seen before. Christiane really listened to me, understood my style immediately, and knew exactly which dress was perfect for me. I kept trying on other dress and styles because I didn't think I could really have found the dress so quickly, but kept being drawn back to it. She is truly amazing! I have not yet gotten my dress in for alteration, but will update when I do.

re from sample vendors to bring in for me. I can’t wait for my dress to come in so i can try on veils that they are also shipping in for me to try since what they did have i wasn’t thrilled with. they are super accommodating and only want to make you happy and feel beautiful! highly suggest paying a visit to this wedding dress hideaway.

nts but they always have several racks of trunk show dresses out front to look through. After my first fitting I ended up having to have a surprise major surgery and was freaking out about my dress. When I called them they were so reassuring and said they will do whatever we need to do in whatever timing to get me comfortable in the dress. When I came in for my next fitting I could barely move and had lost a ton of weight. The seamstress and the whole team were so nice to me during this process. I feel like my situation was so crazy but they acted like it was no big deal so rest assured I think they could handle any dress concerns you have with ease!!

pick my perfect dress without any stress, and the seamstress was excellent (we ended up all-but re-structuring the top of the dress to my tastes and it came out beautifully). I'm sending all my NYC friends there from now on, I LOVED my experience with them.

kind of it. After expressing what I liked and didn't like to the team at the White Gown, they went in the back and grabbed a plus size dress for me to try on. I was never one of those girls who knew exactly what she wanted her wedding dress to look like and have that 'omg this is the dress moment'. I did go to a lot of shops and kept comparing the dresses to this one dress though and eventually tried it on again to buy it. The staff was incredibly friendly. Do the seamstress there - she is AMAZING. I want her to modify all of my clothes. They have a wide variety of budget and are conscious of your needs.

with me, but above all, she helped me pick an incredible wedding dress that I cannot wait to wear. She was patient, comforting and steady during the two appointments I had with her, and she worked with my large family expertly. Plus, the space is intimate and private, the selection is excellent, and they even offer tailoring. Don't mess around. Just go here.

They were absolutely amazing!! Highly recommend!!

utique feel and attention for a bridal store in NYC!

estly, probably fewer). Crisitiana (I'm sure I'm spelling that wrong, sorry!) helped me find my dress and I swear it took her about 5 minutes. I tried on a few that I had picked out, pointed out what I did / didn't like about each of them, and she turns to me and says "I think I have the dress that you want." She brought it out and mixed it in with a few others, to see if I would truly pick it out, and sure enough, it was the one! The whole process was so easy and everyone was very nice during all of the fittings, etc. I would definitely recommend this shop to anyone looking for a dress! To note, the entry to the building leaves a bit to be desired (you walk into an anonymous-looking lobby and get into a very old elevator to go up to the floor), but don't let that deter you!

hin budget which was greatly appreciated! I fell in love with one of the first dresses she brought out but wasn’t ready to commit. She suggested I sleep on it and after a few days I knew it was the one!

new and did not listen to me/did not understand what I was looking for. She seemed uninterested in the appointment altogether. THANKFULLY, we returned and had the chance to work with Christiane and I could go on and on and on about how wonderful she is! She treats you like a human and is honest with you (in a polite and respectful way). She managed my "I don't knows" and helped guide me in the right direction. I found my dress elsewhere (they didn't carry this style), but I still went back to purchase through The White Gown. :)

ly appreciated how honest they were when trying the different dresses on! I would highly recommend this place to anyone!

nd she kept pushing me to buy one of their ready to take dresses.

e White Gown were all so sweet and professional (especially Ariel, who helped me find my dress!). The seamstress was phenomenal and made the dress fit like it was custom made for me. Recommend The White Gown to all my NYC brides!

hould have done more, but no - they had everything covered!

't reading my vision at all. Additionally, the store itself, doesn't have a wide selection of gowns at all. While my consultant wasn't the worst, it also wasn't her fault that her salon just doesn't carry a variety to show. Additionally, I felt that the place was run down and the dressing rooms that you changed in were very old and musty. I didn't get a very bridal exciting feel in there. There are so many salons in NYC that this isn't one you want to waste your time at. I was in and out in 20 minutes, and I tried on about 7 gowns. You can imagine how she wasn't ready me if I was able to get in and out of so many in such a short amount of time.

ne I've ever worked with out of the water. I was stuck between a dress from here or a salon in New Jersey and she was always understanding, gave me non-biased feedback, and was never pushy. I tried on the dress multiple times before I made up my mind. They even let me come in an additional time to try the dress on for an out of town bridesmaid that happened to be visiting, after I already purchased it. I am so happy to say that I found my gown here. I never felt rushed and I always felt like Christiane knew what didn't look right, what looked good, and how to make the good even better. I can't wait to get back for my fittings.

I absolutely recommend going as it was a wonderful experience and I almost did purchase here.

oking for (my price range was 2-4K) 2) Christiane my consultant is the best, super down to earth, and we clicked well. I loved working with her 3) alterations are done in the store and are a la carte, but capped at a certain price depending on what you want 4) Not at all a "meat shop" as I see some of these places described as. It was intimate with only one other bride nearby and we had tons of space and there was no rush to get me out the door in an hour.

a what I wanted in a dress. I worked with Ermina for the first try on, and she made me feel extremely comfortable and taken care of. The bridal shop is much less snotty than others in the city, and it really showed during this initial process. I didn't feel bullied into choosing a gown and she helped me to get into each dress so I didn't have to fumble around (the other places I went to just handed me a huge ball gown and had me get into it on my own, like they didn't have the time of day to help). At the White Gown, I never felt rushed. After choosing my gown, the process of ordering was extremely smooth. They didn't up-charge me for purchasing a larger size, which many of the other bridal shops do. Their customer service really stood out during the alterations process- my mom had to have emergency surgery across the country 4 weeks before my wedding, so I had to have my first fitting only 3 weeks before the wedding! I was so nervous they wouldn't be able to handle it or would charge me for a rush, but they didn't even mention a thing. I did my two fittings a week apart, and picked up the dress a week before the wedding. It fit perfectly and I got so many compliments. Definitely, definitely go to the White Gown. In my experience, they were the best bridal shop in the city BY FAR.

appointment online and that they had evening hours. The online booking was super convenient, and the evening hours allowed me to come in for fittings without taking time off from work. The salon is a little hard to find as there is not currently a sign on the outside of the building, but there is a sign on the inner door and Google maps will get you there. The salon is a modest, pleasant space with some gowns displayed in front and a larger storage room in back from which the consultants pull selections. I arrived at the end of a long day of trying on not-perfect dresses at three other bridal salons, and was a little discouraged but had a good sense of the silhouette and type of fabric I was interested in. Melissa, the consultant who helped me, was warm and friendly, listened to my and my maid of honor's descriptions of dress styles, and pulled some lovely ones for me to try on. The second gown I tried was the one! I hadn't expected to find a gown that day, planning to do some exploratory shopping and try again with a larger group when I had a better idea of what I wanted, but The White Gown had exactly what I was looking for. Melissa kindly set up a second appointment just so I could bring my bridesmaids and show my mom the gown, since I had accidentally found it without them! They all loved it, everybody cried, Melissa was helpful and friendly to everyone, and I ordered the gown that day. About six months later, right on schedule, The White Gown emailed me to say that my gown had arrived. I came in for a preliminary appointment to try it on and made the appointment for my first fitting. The fittings were great because Slubia, the seamstress who altered my gown, was wonderful! She was warm, helpful, and responsive to my questions and requests. My next two fittings were so exciting! Each time I came back, the dress fit me more perfectly. Slubia even kindly sewed the comb into my veil, which I had purchased from Etsy without the comb attached. At my final fitting, though the dress itself fit beautifully, I was a little concerned that the weight might pull it down (it's strapless), so Slubia said she would tighten the internal elastic waist band for me. Before I left, she ran out of the sewing room to show me the piece of the band she had removed, so I would feel secure that it had been done. I picked up my gown ten days later, and everything was finished to perfection. Slubia had made it fit perfectly, and it is by far the most wonderful garment I will ever wear. Thank you Slubia, Melissa, and The White Gown! You are amazing!

ich could have been nice. There was also a limited number of gowns in the front of the store to look at.

amazing, Pauline sat with my sister and I for a few minutes just talking and getting to know me before she even started talking about dresses. Once we started to talk, Pauline completely listened to everything I said I wanted in a dress. The first dress I tried one was the one! I couldn’t believe it. I still wanted to see more dresses to be sure. Pauline never pushed or made me feel pressure. She was kind enough to allow my sister and I to have time alone to talk about the dress and just made me feel so comfortable. After trying on about 4 more dresses, we put "The Dress" back on and Pauline and Marie, the manager, came in with a veil for me to see a completed look. Once the veil was on, it hit me. That was my dress!! I said Yes To The Dress right on the spot and could have never been happier. I cannot express enough how wonderful Pauline made me feel. She is truly a gem and just such a wonderful person. She truly made the experience for me. As months went on and I had my fittings, Pauline and Slubia, the seamstress, were so wonderful. They made me feel like I was the only person in the bridal shop. They personalize the service and make you feel like the most beautiful bride. Slubia tailors the dress exactly the way you want it and doesn’t push for the look to be something different. I would use her for all of my tailoring if I could! I will be forever thankful for her helping make my Wedding Dress Dreams come true! Thank you again. Lauren (Swiecicki) D'Alora

xperience and I made that clear to Pauline when a few other things didn't feel right to me. I purchased the sample dress, which they charged me FULL price for, because our wedding was so close. I kept the dress at the location with an alteration date set for August 27th. As most brides would be I was very excited, one thing checked off our list until I found out they were allowing other people to try on the dress after we had paid for it in full. When I called the store to confront them, the manager Marie, told me they had ordered me a brand new dress a week ago. When I asked why they didn't call and tell me that they purchased a new gown I received the run around. I asked her if she had known that I had an alteration scheduled with them for August 27th she said she was unaware. When I asked when the dress would come in and what size she told me an 8 and she had no idea what date but that it would be sometime in September. I called the designer directly and not only were they disgusted with the fact the store would be allowing other woman to try on the dress, they also told me there was no dresses in my color being manufactured for September date. I did receive a full refund from the store, but I am speaking with the designer to pull the line and although many other woman may have had somewhat good experiences with the store, little do they know their dress was probably being tried on by others so they could make an extra sale. If you have purchased your dress at this store and can get it from another location in time for your wedding I suggest you do so. Thankfully the designer itself was able to get me a dress in the other color they offered in my exact size.

nt perfectly and the dress fit me like a glove! Thank you for being so easy to work with and for helping me find the wedding dress of my dreams!!!

I had the greatest time. Do not buy your dress until you pay a visit here first!

ions - and again was amazing. my dress looked incredible thanks to Mary helping to pick the right one, and Siobhan nipping and tucking me in all the right places. I highly recommend the White Gown to any bride. I'm so grateful for their help in making me look beautiful on my wedding day.

ed on about 5 dresses and fell for the first of the group. All of my fittings went smoothly and the seamstress on site was wonderful. She is truly an artist. The salon has a very easy going atmosphere, which is great for any bride.

my wedding day.

mportant...) I found a dress I loved but I couldn't commit yet, partially because of price and rethinking the budget I had set for myself. I went back a few weeks later for a sample sale, and the service I received at the sample sale was also great- they helped me look for gowns and didn't rush me in and out. I ended up finding a gown at the sample sale- they dropped the sample price for me even more, and I loved that they didn't try to force me into getting the more expensive, non-sample dress. I also got my dress altered here, and my alteration experience was great as well. Their alterations are charged on the basis of what needs to be fixed and my alterations were very reasonable.

tion of my style,and noted the designers I liked, while offering alternatives within my budget. Within minutes, there were 5 very different dresses in my dressing room to try. I guickly narrowed my choices down to three, and was advised to think about it and to schedule an appointment for a few days later to try them on again. There was no hard pushing on their part, and they even took the time to show me how we could make some slight alterations to make the dress truly my own. By the time I went back, I couldn't stop thinking about one dress in particular, and all of the staff agreed, I was making a fantastic choice. They allow for three alteration appointments, for a reasonable price, with their in house seamstresss, who did such an exceptional job, we spoke with her about other alterations in the future. From start to finish, whenever I had an appointment on a day that was not going well, when I walked in there, I instantly smiled and I knew I had come to the right place. I would send EVERYONE I know there in the future. And the way I truly knew I had made the right choice, was not just from all the guests telling me it was the most beautiful and different gown they had ever seen, but from the reaction on my husband's face when I saw him for the first time in my wedding dress.

st. Alterations was completely the opposite. The women doing my alterations was rude, inattentive, made me cry 2x, and dishonest. Whatever issue I brought up with her she found a way to blame me. In the end the dress came out ok. However, now, when I look at my dress after my wedding I see that she did a terrible job. My entire wedding my husband was "fishing" my leg out of my dress as the bustles had torn a huge hole in my dress. The way the bustles were attached also ruined the look of my lace mutli layered pronovias dress. Also there are 2 strips of fabric hanging off my dress where the bustles were attached that tore the dress literally to shreds. Lastly there are huge holes at my hips along the seams, the seamstress assured me there is no way for this could happen. Come here to buy the dress, but don't alter it here. The seamstress always made me feel as if she was doing me a favor, not that I was paying her crazy money to alter my dress. Any mom and pop on the corner would give me more attention and do a much better job.

was the evening after my work holiday party, which was pretty awesome timing. My dear friend joined me and we were helped by Emily, who was sweet and very helpful. She didn't bring me a single item over my quoted budget. I loved two of the dresses and after some thought called to schedule a second appointment with the same friend and my maid of honor. When we were waiting out front, I was flipping through the book and remembered one of their Enzoani dresses online that I'd liked, and requested if I could try it as well for kicks. Adorable Mercedes was helping me on this occasion, and brought it out immediately. Before retrying the other two, I slipped this one on. It was love at first sight. You always hear about this moment but most of us realists believe that it's total bs. It's not. I could not stop shaking with excitement. IT FELT GOOOOOD. I didn't feel like PMS of the Month Club in it. I felt like I didn't need to change myself dramatically. It completed me! Or something. I was stunned and paid my deposit. My head spun. Could it be that I'd just bought my wedding gown on my first try, seven months before my wedding day? Keanu moment of "Woah." The dress arrived a MONTH early--and I'd been trained by others who've gone to Kleinfeld and the like that you should sweat it coming on time at all. The first fitting was scheduled without a hitch, and Amanda the tailor was awesome. I don't know what all this fussing is about; the woman is great. I only needed bra inserts, a bustle (the hem was heavy duty and required 3 button/loops), and the shoulders slightly taken in. The final fitting was a charm, though I showed up after crying all day and looked like a complete clown. They were kind to me all the same, and said to come back on my way out of town to pick up the gown. When I pulled up, Amanda had it all steamed and ready in a beautiful bag for its trip north to Hudson. When I took it out two 100-degree days later, I thought it would be worse for wear (It'd been in the car, in two hotel closets, and on the bed). It was in perfect shape and didn't even need another steam clean. LOVE this shop. Prices and service are great, and everything gets done on time. The removal of that stress is huge. Just ask anyone who's gotten their gown at Kleinfeld!

other stores to see what else was out there as well (I visited gabriela's, david's bridal (aka, hell on earth), pro novias, among others). I quickly decided to go back to the White Gown for a 2 simple reasons: 1, I loved the dresses there the most, and they were very reasonably priced 2, the experience there was unique and wonderful. The ladies who helped me were so lovely and supportive, it really made the whole experience special. I loved working with Erica and Emily during my visits there. The White Gown is a wonderful place - large selection of dresses, and the ladies who work there are very knowledgeable, professional, and helpful! I loved the place so much I actually bought 2 wedding gowns there (am having 2 celebrations, and bought both dresses there!).

roperly. I knew the measurements were wrong so pulled aside another member of the staff who remeasured me to my proper measurements. Also, I don't think my bustle was very good, as it kept falling out during the reception--I had my sisters fix it at least 7 or 8 times throughout the evening. Otherwise, I was very happy to do business with this shop.

lained why my budget was $500 (I already bought a dress which was ruined- another long story) and that I needed a dress TODAY. So, when I met my consultant, I was pretty disinterested and basically said “Look, here’s my situation and I don’t think you can help me so let’s not waste our time.” Emily patiently invited us to the fitting room, asked me some questions and went to find a dress. Still skeptical, I was stunned when Emily walked in with six dresses, all gorgeous, all in the style I asked for. WOW. And because I was getting married in 10 days (in Arizona, mind you), they were able to sell me a floor sample and a veil. Total cost $512. Although the dress itself was beautiful, I give full credit to Emily. She’s a rock star. I don’t even know how she came back with six dresses because I’m not a person who fits into everything easily. She spent time helping me in and out of the dresses, gave her honest opinion on which dresses were flattering, etc. When I finally chose my dress (can you imagine that I even had choices?!), she went over the dress with me, showed me the flaws that i didn't even see and told me which areas I had to get my seamstress to fix and which areas to point out to the dry cleaner. I left the White Gown feeling awesome. I highly recommend the White Gown (and Emily) to anyone looking for a dress, although i don't recommend waiting until 10 days before your wedding. A big thank you to the White Gown and to Emily!!

le was fantastic she was so sweet and made the experience very enjoyable. I am so happy I went to The White Gown and found my dress there.

RIBLE experience at Pronovias - so I had pretty low expectations for the day. But Keely at the White Gown turned it all around! I told her one dress I had seen on their website I wanted to try, and described the feel of my wedding to her. Then, she came back with about 10 gowns for me to try, which was great! I felt pretty overwhelmed when standing in the middle of a showroom floor asked to tag dresses I was interested in, so it was so lovely to have someone else take the reins. She was so helpful with getting me in and out of the dresses - the best, by far, that I had experienced. I don't think I ever stepped on one of the dresses while wiggling in. Needless to say, I found THE dress (which I still LOVE) there with Keely's help! I did a bit more shopping after The White Gown, but I kept coming back to that dress and that service. The fittings were also a breeze. (And very reasonably priced) I set them all up for Sunday afternoons which was such an easy time to make the trip. My seamstress was very fast and efficient and extremely sweet. She made me feel very comfortable in the dress. She also taught my bridesmaid the best way to zip me into the dress. I had one appointment cancelled due to the seamstress being ill, but they called me as soon as they opened that Sunday and made arrangements for me to come in after work later that week, holding the store open late to accommodate me. I honestly couldn't be happier with my experience at The White Gown. I would absolutely recommend it to any bride-to-be looking for a full service bridal salon.

ses that I adored, but couldn't imagine that I could buy a dress at my first stop, so I decided to keep looking. After visiting quite a few of the top bridal ateliers in the city, I was struck by how everything I had been looking at seemed to look "cheap" but cost a fortune (I didn't have a specific budget, but wasn't looking to spend a down payment on a house on my dress). I had just walked out of a very well-known boutique, and all I could think of were the two dresses at the White Gown! I ended up going back that afternoon. I didn't have an appointment, but they were extraordinarily accommodating, and I ended up choosing one of the two original dresses - a stunning Enzoani. Not only did it look and feel expensive and well-made, but was a great deal LESS expensive than what I had been trying on at the other ateliers. Fittings were a dream - I was losing a lot of weight before the wedding, and they even gave me an additional fitting right before the wedding to make sure the dress fit perfectly. I was told that every dress was altered "like it was [the seamstress's] own daughter's dress," and that is exactly what it was like. It was perfect. The entire experience was absolutely wonderful. There was no pushiness or sales pressure, they helped me to find the absolute most beautiful dress I could imagine, and made it to fit me like haute couture. I would recommend the White Gown to anyone and everyone. THANK YOU for helping to make my wedding so perfect.

ut at The White Gown, they made me feel like the only one in the store! They spent 1.5 hours with me. When I called them to order the dress, Erica was so patient with my questions and was perfectly helpful. Oh, and I found a gorgeous dress there! Overall, it was an excellent experience. I highly recommend The White Gown.

ff was great! It was my first time trying out dresses and didn't know what to expect. Erin and the rest of the staff made me feel comforatble and didn't pressure me at all to purchase anything. 8 dresses later I found "THE ONE". Completley shocked being that it was the first place I went to- I didn't care I fell in love with it AND it was within my budget ( they were also having a sale on veils too). Overall, I recommend you coming here.

ell head over heels in love with, I then proceeded to search for a merchant based on the designer's recommendations. I knew that I had planned to visit the NY area so I looked for salons in NY. As luck would have it, "The White Gown" stood out among all of the other listed retailers in the NY area. I then sent them an email explaining that I lived outside of the US and that my wedding was in fact four months away and that I was interested in one their gowns. My email was responded to within two hours, I was so impressed. The email said that they did carry my dress and that the one they had was a sample which could have been altered to fit, and because the date of the wedding was so close it would have been difficult to have a new one ordered in time. Subsequently,I spoke with one of their sales associates, Erica, via the phone, she was very comforting and extremely helpful and she assured me that she would do her best to persuade the designer to do a rush order on my gown. She was successful and I was even able to have the designer do a train extension. I have never ever received this level of customer service, all of my initial communication with The White Gown was done from long distance, utilizing both emails and the phone and they offered me the same respect and courtesy as they would have to one of their in house customers. Every step of the process, from setting up my fitting appointments to my payment schedule were all smooth. The store kept me informed at all times. My in- house fitting appointment was equally as pleasant, luckily the dress I had chosen from a distance, was very very flattering on me (phew!). I hadn't planned on wearing a veil, but during my fitting appointment, they put one on me along with earrings and a bracelet and it completed the look!! They made me look even better than I had envisioned. The White Gown made me feel so special and what could have turned out to be a disaster, i.e. choosing a dress and a dress salon from thousands of miles away, turned out to be a fantastic experience. Many, many thanks to Mercedes, Erica and Erin you guys are doing a great job! Best wishes, Trini Jo.

e in their direction, because my experience there was so far and above most of the other salons I visited. For one I was not rushed at all. Unlike other salons which set an hour appointment and then rush you out, the White Gown let me try on the 2 dresses I came for, and brought out other similar styles so I could compare. In the end I picked a gorgeous Blush by Jim Hjelm dress... Since Blush was doing a trunk show later in the month, the White Gown gave me the trunk show discount. And since I live in NJ they suggested I have the gown shipped there so I can save on tax. The alterationist was also amazing! I would (and have) highly recommend this salon to anyone looking for a dress in NYC!

theme to a series of beautiful gowns that made choosing the best dress a difficult decision - which is a great problem to have. They have a wonderful selection of gowns to match any style or preference, and are happy to explain what can be tweaked about the gown to make it even more perfect while preserving the integrity of the design. I was not pressured or rushed and they gave excellent and thoughtful advice when I asked for their views and opinions. I had my mother and sister with me, and they were made to feel as welcome as I was, and we all got along like a bunch of friends who have known each other for years. I had shopped at other stores before making my way to The White Gown, and the no other store came even close to the White Gown with respect to the quality of the dresses, the range of options, the condition of the samples (the White Gown's samples are pristine), and the helpfulness and friendliness of the members of the team. I would give The White Gown a thousand-star rating if I could, and I can't wait to wear the perfect dress to marry the man of my dreams.

d a relaxing atmosphere with never too many people in the salon. I would not have found my dress if the consultant had not suggested I try it on! Every part of the process, from trying on to tailoring was seamless and efficient!

scribed to Erin what I was looking for in my dress and I bought the first one I tried on there. I LOVE my dress. Because it's a small shop you will have more of a personal experience. I loved going in there each and every time. I completely recommend The White Gown. I'm going to miss going in there!

with one of their dresses (knee-length!) and the staff there was ever-so helpful dealing with me and my indecision. My mom started crying so I had to buy it! We had to make a couple of alterations and the seamstress was also wonderful, patient and very kind. Very professional service and decent prices

ryone also complimented my dress and it was less than $2000!

ugh there wasn't a show going on.

alming. My dress was awesome, as was the seamstress who helped it fit perfectly. This place is a must for any New York bride to check out.