Your Once-in-a-Lifetime Celebration Begins Here.
Northern and Central New Jersey
Service area
300+ guests
Holds ceremonies and receptions
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
The Wilshire Grand Caterers in West Orange, NJ, is a wedding venue boasting elevated extravagance. They have an array of rooms in varying sizes and styles to suit a variety of tastes, all with a sophisticated twist. No matter the desired feel for your wedding day, they have you covered with their enthusiastic attitude and cornucopia of event space options.
Open since 1936, The Wilshire has extensive experience in arranging and hosting weddings. Included on the grounds are lush gardens for outdoor ceremonies, numerous ballrooms, as well as a wine cellar. They have event spaces able to accommodate guests from 15 to 375. After-parties can be hosted in their wine cellar or the Loft at 350 for an evening full of festivities.
Some of the ballrooms are traditional and ornamental in style, with hardwood flooring and patterned carpeting with intricate molding along the ceilings and walls. These elegant spaces are muted enough, though, that they can easily be customized to suit a couple’s style. Other rooms feature whitewashed brick walls for a more industrial look. Dance floors are constructed from marble tiling, giving the spaces an added dose of glamor. Outside, brick bridges and tall trees create the perfect backdrop for storybook photographs. Grand chandeliers throughout the location drip with crystals for an added romantic ambiance.
The Wilshire endeavors to be a one-stop locale for a couple’s wedding venue needs. Notable additions to their long list of services include their 89 suites for out-of-town guests and a well-renowned restaurant for hosting the rehearsal dinner. In the Mezzanine, the wedding party can sip champagne while they chat and get ready, giving them a luxurious start to the special day. To set the right tone for the evening, they have LED color-wash lighting available. A number of vendors are suggested through the event space’s website to help streamline the wedding planning process. Full-service catering is provided, and options include a cocktail hour, cold and hot stations, and plated entrees. Florentine chicken and salmon cakes with Cajun remoulade are examples of their excellent menu selections. The food is plentiful and always presented in a stylish manner, keeping the sophistication that is imbued throughout the entire venue consistent.
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Pricing details
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Catering:
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Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices.
Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Civil Union
Commitment Ceremony
Elopement
Interfaith Ceremony
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Guest Capacity
300+
Settings
Ballroom
Garden
Historic Venue
Hotel
Industrial & Warehouse
Loft
Park
Restaurant
Trees
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Other Desserts
Food & Catering
Planning
Se Habla Español
Wedding Design
Rentals & Equipment
Service Staff
Transportation
Shuttle Service
Awards and Affiliations
Any questions?
Availability
Reviews
4.9
out of 5.0106 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
The Wilshire Caterers is consistently praised by reviewers for their exceptional service, delicious food, and beautiful venue spaces like The Regency Room, Grill Room, and Loft at 350. The staff, particularly Patrick, Judith, Richard, Matt, Joe'l, Junior, and Kirby, are commended for going above and beyond to make weddings special and seamless. From last-minute changes to attentive bridal attendants and detailed planning, the team ensures a stress-free and breathtaking experience, making it a highly recommended choice for couples looking for a dream wedding venue.Review photos
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Amanda C
Highlighted review.
5.0
12/30/2024
Patrick and his wife Judith are AMAZING!!! We were a couple displaced by the Art Factory and Patrick took us in and made our wedding dreams come true. We had our ceremony in The Regency Room, cocktail/after party in the Grill Room, and reception in the Loft at 350 space and loved EVERYTHING about it. Patrick worked with us creatively and financially in just a matter of weeks to make our wedding happen. Not only that, but even when our caterer fell through, Patrick helped recreate our menu and took on our rehearsal dinner in a matter of DAYS. On TOP of that, the food was DELICIOUS, which was what was the most important piece to us at our wedding since we are serious foodies and love to cook. My (now) husband and I were in tears, as well as our parents, because without Patrick and his team, our day would not have been as amazing as it was, and an even better wedding than we had originally planned. I could go on for pages about how much this venue means to us, that's how special they are. The Wilshire Caterers will work with you and your soon-to-be to make all your wants/wishes happen and go above and beyond to make your day INCREDIBLE. We will be forever grateful to Patrick, Judith, and everyone at The Wilshire. YOU WILL BE BLOWN AWAY BY THE WILSHIRE CATERERS!
Stephanie T
5.0
4/15/2025
The venue is STUNNING! The entire staff helped make our night so special from our sales rep, to the owner, to the maitre’d. Everyone was hands on and very helpful. Took away the stress of coordinating the day. Our guests are still talking about the venue. 20/10!
Any questions?
Eric B
5.0
11/16/2024
My wife and I got married at the Wilshire on 10/20, and we absolutely loved it! The venue itself was beautiful and the layout was perfect for the wedding. The food was excellent and so plentiful - it truly felt like an epic feast and our guests were raving to us about it for days. And most of all - the staff was incredible!! I can't speak highly enough of them. From day one, they were incredibly helpful and responsive in helping us plan the wedding. And the day of, they really went above and beyond to make my wife and I (and our families) feel very special and taken care of. It was a spectacular venue, and I can't recommend it enough!
Amanda C
5.0
10/21/2024
Richard and Patrick were amazing to work with at the Wilshire Caterers! They were always very attentive and paid close attention to detail! We had the best experience with our wedding at the hall and they made everything seamless for us. We would recommend them to everyone! Thank you so much for making our wedding such a beautiful day!
Laura C
5.0
10/17/2024
If you are looking for a venue that is not a typical ballroom (though they have ballrooms as an option) you MUST check out The Loft at 350... Patrick and his staff are true miracle workers. My daughter found out less than 2 weeks before her wedding that their venue closed and they needed to pivot and find a venue. We all met with Patrick and he immediately made us feel at ease and worked with us to help make their dreams come true. We were able to have the wedding outside which was perfect. I truly could not say enough nice things about Patrick and his ENTIRE staff. They made their dreams come true. If you are looking for a venue that is attentive, on top of things and make you feel like you are the only ones that matter, give Patrick a call! They will NOT disappoint!
Ariel A
5.0
7/31/2024
We definitely made the right decision booking the Wilshire Grand as our wedding venue! We worked with Rich, who made sure our planning process was seamless. Matthew was our maître d’ and he did a great job making sure our wedding day went perfectly. The whole Wilshire staff were fantastic. Our guests raved about the food. All of the spaces we used for our prelude, ceremony, cocktail hour, and reception were beautiful, and there were plenty of great spots for photos! We would highly recommend the Wilshire Grand for weddings!
Catherine C
5.0
5/02/2024
The Wilshire Caterers did an amazing job for my wedding! If I could give them 100 stars I would! Our guests raved about how beautiful the venue is, the food and service! My bridal attendants were amazing and were always there to assist my husband and I. Richard and Matt were excellent to work with. They walked us through every step of the way and made sure everything ran smoothly. I can’t thank them enough for our wonderful experience and I hope to work with them again or even be a wedding guest at The Wilshire!
Catherine C
5.0
5/02/2024
The Wilshire Caterers did an amazing job for my wedding! If I could give them 100 stars I would! Our guests raved about how beautiful the venue is, the food and service! My bridal attendants were amazing and were always there to assist my husband and I. Richard and Matt were excellent to work with. They walked us through every step of the way and made sure everything ran smoothly. I can’t thank them enough for our wonderful experience and I hope to work with them again or even be a wedding guest at The Wilshire!
Jasmine C
5.0
4/06/2024
Very professional and extremely skilled in executing the run of show for a spectacular and unforgettable night. The team were attentive, the atmosphere was welcoming, and I couldn't have asked for a better day.
Stephanie S
5.0
11/18/2023
Could not have asked for a better venue and better team!! Everyone at the Wilshire is absolutely incredible. So responsive during the planning process and attentive the day of. The food was great and the space is gorgeous. Can’t recommend this venue enough!!
Samantha T
5.0
5/22/2023
We got married here on 4/28 & it was the absolute wedding of my dreams! I can't say enough good things about this venue. From our first meeting with Joe'l we knew we would be in good hands. She worked so closely with us & was so quick to respond every time I had a question. The venue is absolutely beautiful & our guests loved that they could go straight from the ceremony right into cocktail hour & then right into the reception with just a few short steps. The added bonus is that they even have a walkway that leads directly from the venue into the hotel without ever stepping outside (which was key because it was pouring the night of our wedding). We had 2 maitre'd's (Kirby & Junior) who went above & beyond to make everything perfect. Our guests were baffled at all of the food options during cocktail hour & had nothing but compliments about the service throughout the night. The martini bar they offer for cocktail hour still has people talking about it almost a month later now. I know personally that every time my husband or I came back to our table from the dance floor that we had a fresh drink waiting for us.
We paid an extra fee which was very fair to open the bridal salons early. I had 14 girls in the bridal party + my mom, step mother, 2 grandmothers & 5 flower girls all down there at once & we weren't cramped at all. There are 2 rooms to go between so it was very comfortable & the room was stocked with champagne, water & beers for our convenience. They do offer to purchase a food package if you want them to bring food for you & your girls, but we opted to bring in our own (which they let us know from the start was an option). My bridal attendant went above & beyond to help with everything I needed from helping my mom & girls set up the center pieces to setting up our "In Memory" table perfectly. She also jumped in during photos any time I needed help laying my dress out without being asked.
The viennese hour was the perfect end to our night! There were so many options & my absolute favorite part was the s'mores station.
The Wilshire was an amazing venue with professional & classy staff who took care of my husband & I along with all of our guests all night. They are fairly priced & went out of their way before, during & after to ensure that we had the wedding of our dreams!
Cat Z
5.0
3/28/2023
The Wilshire was on a shortlist of wedding venues we had put together prior to touring - and ultimately ended up being the PERFECT choice for us. Joe'l, Junior, & Kirby along with the entire staff went above and beyond to make this our perfect day.
The venue is well kept and beautiful, the getting ready suites were recently renovated (and are stunning!), and the food exceed all expectations.
jessica M
5.0
10/11/2022
My husband and I got married at the Wilshire in the Loft space two days ago and Im still in the clouds. Joe’l and Junior and Kirby are true professionals. They ran the night so smoothly and made all of our wedding dreams come true. We have received so many compliments about the food, service and atmosphere. My only complaint is that I cant rewind time and live the day all over.
Christina N
5.0
11/29/2021
My husband and I fell in love with The Wilshire Caterers on the day we went for a tour. The venue was elegant and stunning. It was also incredibly convenient as you are able to have the ceremony, reception, hotel, and after party all onsite. We worked with Travis throughout the wedding process, and he was extremely professional, friendly, supportive, and very responsive the whole time.
Angela was my bridal attendant, and she was amazing. When I arrived at 10AM with my bridal party, Angela helped us bring all of our belongings to the bridal suite and helped set everything up. The suite was stocked with champagne, wine, beer, and soda. Angela was a huge help with things I didn’t have time to set up the night before. She put together my card box for me and she asked me where I wanted the rest of my items for my wedding set up. Throughout the whole night Angela was also on top of everything by making sure my husband and I both ate enough, provided us with drinks, and kept everything on schedule for us.
Originally, we planned to have our ceremony outside, however the weather did not cooperate, and it was a rainy day. We ended up having the ceremony in the Tuscany Ballroom. Angela immediately transformed the ceremony room beautifully with lanterns down the aisle along with candles and up lighting. Our Maître d', Junior was also outstanding. Prior to the Ceremony he gave us instructions and we were able to do 2 walkthroughs for our ceremony. Junior also made sure that the entire night went smoothly. Junior and his staff made sure everything was perfect from the ceremony, cocktail hour, and our reception in the Grand Ballroom. As for our reception, it was more than what my husband and I could have imagined. The Grand Ballroom is absolutely stunning and it really looks like a fairytale. We couldn’t have been any happier on how everything turned out.
When our guests walked into the main lobby, they all were immediately greeted with a welcome drink of champagne and sparkling water. All of our guests still can’t stop raving about how amazing all the food was from the cocktail hour and the reception. They still tell us that this was the best wedding that they ever attended. Our cocktail hour was a huge hit and the bartenders were perfect at making everyone’s drinks. The vodka luge and the martini bar were also a huge hit that our guests loved.
I highly recommend The Wilshire Caterers for hosting your Wedding, or any other type of an event. This venue will not disappoint! Travis, Angela, Junior, and the entire staff were amazing, and we are so thankful to them for making our Wedding Day so perfect.
Jenna S
5.0
10/23/2021
I had my wedding at the Wilshire in August of 2021. It was originially scheduled for May, but with Covid we decided to move it to August with hopes that things would get better. My now husband and I had viewed quite a few wedding venues before signing with the Wilshire. We felt like we were at a car dealership with every venue besides the Wilshire. When we entered the Wilshire we were greeted by Joe'l and in awe of how beautiful the venue was. She made us feel like we were old friends and she is a huge reason we signed at the Wilshire. Joe'l answered so many emails beyond promply and reassured me constantly that everything would be perfect. The Wilshire was very reasonable and made our dream wedding a reality. When we had to change our date it was seamless. Joe'l couldn't have been more helpful every step of the way. The week of our wedding was a nightmare with people cancelling because of covid and Joe'l was so accomodating. Our wedding was the best day of my life and I thank the Wilshire for that. All of the staff including my bridal attendant was so attentive. My hair jewelry had fallen out and broke prior to arriving at the Wilshire and Joe'l and my bridal attendant were glueing it back together and putting pins in my hair. The food and space was beyond amazing. My family and friends couldn't stop raving about the cocktail hour, dinner and venetian hour. We had an entire room dedicated to just desserts. It was truly amazing and everything was delicious. The drinks were always flowing and the bartenders were great as well. I thank everyone at the Wilshire, but most importantly Joe'l for giving us everything we asked for and more. You are truly incredible!......Completely not connected to the Wilshire we did have our after party at Grill 350. You rent the space by paying a nice amount for two hours of cash bar for your guests after the wedding. All I will say is that if Gina is the one you are dealing with do not spend the money. We contacted the manager Travis after the situation who made things right, but what a not so nice way to end the night. She saw me in my wedding dress and did not once come up to say hello (we had been dealing with her for quite sometime) or congratulations. Instead she sat outside the open room and rolled her eyes at our guests who were nothing, but respectful of the space. She was rude and should not be in an industry like this. If it's anyone else, but her I would highly suggest a two-hour get together for your guests after the wedding.
Liz C
5.0
9/08/2021
I usually don't leave reviews but this place was so perfect I had to.
The Wilshire was not originally in my radar until a friend suggested it after their brother got married there. I don't think the photos do it justice at all. It is an absolutely beautiful venue. Trust me, just schedule a tour.
But the real highlight is the staff. They go so far out of their way to make the day perfect, especially my boy Travis! He even reached out to our other vendors for us when the wedding got moved to rescheduled them.
They think of everything! They provided whatever drinks we needed during the day when the bridal party was getting ready, they brought me and my husband food during cocktail hour so we could taste everything, they make a dessert station bar at my request with zeppoles, ice cream, dessert shots and more!
All my guests said it was one of the most incredible weddings they had ever been to and even want to plan their future weddings there. It was also surprisingly reasonably priced for what you get compared to other venues we looked at. If you want to be worry-free and completely catered to on your day in a beautiful setting then this is the place!
Arica C
4.0
7/06/2021
Travis , Gina, Connie (florist) and Kirby made our postponed wedding event beautiful. Travis accommodated to all of our requests and was a major help during the planning process. We planned for an outdoor ceremony but shifted in doors last minute. Connie decorated it so nice. We had a wonderful ceremony. As a first time bride and groom trying to get all of our disorganized family lol on point was hectic but Gabby my bridal attendant was very supportive from morning to night. She was by my side and helped gather my bridal party and family the whole time. Kirby the maitre'd was a good guide during the reception. If anything went wrong i didn't know.
Gina- was so easy to work with when planning our rehearsal dinner and after party.
Our reception ended at 12:00am gathering all our clothes/belongings from the bridal suites immediately after was not so fun. As a bride I suggest to designate someone to gather all your belongings a head of time. Our belongings were secure in the bridal suite and its safe.
Despite the madness that came along with the day our guests had a great time and told us the wedding and food were amazing.
Khadijah C
5.0
7/01/2021
My wedding was nothing short of AMAZING.
To Travis and the Wilshire staff...
I just want to say thank you! Thank you to you and your entire team and staff. I cannot express enough how AMAZINGGGG everyone was in making my day perfect. Everyone, the Maitre D, the gentlemen who set up the tables, the wait staff, Gina at the restaurant, the women in the front office, everyone was present and helpful. Every single person that I encountered from the Wilshire Staff was beyond accommodating, professional and efficient! I had so much anxiety in the beginning of my wedding planning because I wasn't pleased with the first venue I selected. They hadn't necessarily done anything wrong, but there just was a feeling of unease that didn't sit right with me which caused me to search for other venues. From the moment I met with you, you put a smile on my face and put me at ease from the start. When we walked out that day from booking with you I exhaled the biggest sigh of relief I had in months! And sure enough, when my big day came, you guys did not disappoint. Even my guests were raving about the impeccable service we all received and the attention to us as the couple didn't go unnoticed by them either. As a first time Bride I had no real idea what to expect beyond the stories from other's experiences and most times those stories are worrisome. I must say that I experienced NONE of that on my day thanks to you guys. The Wilshire Grand Catering is truly a team of top-notch, highly-skilled professionals and I owe it to all of you for making our special day a beautiful and seamless experience. Not a single thing went wrong, and if it did, I had no idea. The staff was amazing. I MUST give a very special, special thank you and acknowledgement to Gia, my Bridal attendant. She was truly a lifesaver and was soooo on point! She stayed by my side the entire day and made sure I didn't have a care in the world. All Brides should experience an amazing experience like I did. I am forever grateful.
response 07/02/2021
Hi Khadijah,
THANK YOU soooo much for your AMAZING review and we cannot thank you enough...
for the time you took to share it with everyone! Gina, Travis, Junior, Gia, Joe'l and Kirby had a GREAT time making your wedding day incredible and your party was so much fun! Your decor, Guests, and food selections were perfect!
We wish you both a beautiful life together and an AMAZING Summer and beyond with your incredible family! We hope to see you all again soon!
Love,
The Wilshire Team
Jon S
5.0
4/16/2021
They were amazing to work with very accommodating and beyond helpful. Our wedding went smoothly with not even one hiccup. The vendors we used both band and photographer said it was one of the best venues they worked with and our guest have been praising the entire wedding. I would highly recommend Wilshire Caterers for weddings and other events to all friends and family.
response 07/02/2021
Hi Jon,
Thank you so much for your amazing review of our services and we are so happy to ...
hear you had an incredible wedding day with all of us! We love taking care of our couples, Guests, friends, families and vendors and take extra special care to ensure everyone feels welcomed and at home. We wish you both an incredible life together filled with only the best life has to offer! We hope to see you all again soon!
Love, Team Wilshire
Gabrielle P
5.0
1/17/2021
The Wilshire team did a wonderful job handling our covid wedding. We were able to change our date easily and they helped us figure out a covid-compliant alternative to our initial plan. Being able to have our guests stay at the on-site hotel was great and the team was very accommodating to our set-up needs, allowing us to drop items off in advance and set up as early as we needed (it helped that there were no conflicting events that day). The day-of team was especially helpful and took care of things that we hadn't even thought of! I had been concerned about needing a day-of coordinator but the Wilshire team handled everything seamlessly. All of this being said, the venue itself is also STUNNING and our guests were so impressed with it from start to finish. If we were to have a second wedding we would definitely be back at the Wilshire!
response 07/02/2021
Hi Gabrielle,
THANK YOU sooo much for your kind words and we are so grateful for the opp...
ortunity to host your most special day with us! Covid definitely presented all of us with challenges but it's all about working together and coming together to make magic and make good things happen! It is our job to figure out how to overcome challenges, whatever they may be, and we are so appreciative to you for taking notice of the work we do for our beloved Guests!
We wish you both an amazing life together filled with only the BEST!!!!
Thank you again from the entire Wilshire Team!
Brenda M
5.0
3/23/2020
The Wilshire Caterers venue & staff were fantastic! We were treated like royalty from the moment we arrived, which made our day that much more special. Joe'l from beginning to end made our wedding planning experience perfect! Her professionalism is above reproach. Her response to all of my questions and concerns, hands down the best! Angela, my bridal attendant, loved her! She was responsive, attentive and overall AWESOME! We couldn't have asked for a better location & team to share in our special day!
P.S. The FOOD was excellent. We received nothing but compliments about it.
response 07/02/2021
Thank you so much for your kind words Brenda and for taking the time to share your experie...
nce with us on the Knot!
Joe'l, Angela and the rest of the Wilshire Team were overjoyed to read your phenomenal review of our services and we can't thank you enough for the opportunity to hos your most special day! Thank you again and have an amazing Summer!
Love,
Team Wilshire
Christine C
5.0
3/15/2020
C
If I could give this venue more stars I would and I haven't even been married yet. My wedding is for July 10, 2020 and I cannot say enough about the communication, accommodation and understand from this venue. I have been working with Joe'l who I have met with once (when booking). If she saw me on the street she wouldn't be able to pick me out of a crowd, even a small one. All my communication with her has been through email. Her response time is untouchable. She responds to emails immediately and I have sent my share so far. With a wedding approaching on July 10, 2020 and the nation in a state of emergency you can sense my stress level. After expressing these concerns with Joe'l she has made the necessary modifications that I have requested...NO QUESTIONS ASKED. I honestly cannot say enough good things about her. Her professionalism and ability to run a venue is what makes me most excited about in choosing this venue of hundreds to choose from. I plan on writing many more 5 star reviews in my future. Stay healthy
Marissa C
5.0
12/26/2019
The Wilshire truly made our wedding day. If you are thinking about them for your own, stop reading this and book them now - you WILL NOT regret it! First, the staff are incredible. You and your partner will be supported from start to finish. We never felt so special as we did when we were being taken care of by their team. From the moment we emailed with John, the Catering Director, shortly after our engagement we knew we were in good hands. He answered all of our (many) questions promptly and positively, and helped steer us in the best direction regarding everything from the cocktail hour to the after-party. We know the venue hosts events all the time, but John makes you feel as if you are his only client and he's there just for you. Kirby, our maitre 'd was THE BEST. Upbeat, super friendly, and engaged in even the smallest details of our day. And Angela, our bridal attendant was awesome! So friendly and helpful - she just took excellent care of us. She even stood outside with me in the cold to get help us capture some winter wedding shots. The most important part was that the staff - from those mentioned above to the bartenders, waitstaff, and more - took care of all of our guests (not just the bride and groom) and made sure that everybody had what they needed. They chatted with our DJ when the music was too loud. They had my dad's drink waiting for him at the bar as soon as he started walking up, and no guest dealt with a line while waiting for their own. They never left plates uncovered when guests weren't at their seats for dinner. Everything, big and small, was covered by this exceptional, experienced team. Of course, we can't stop there. The venue is as amazing as the staff. The rooms are beautiful and you can adjust the lighting to be almost anything you need. There are lovely, private bridal salons for you and your crew to enjoy while getting ready that day and a lot of pretty, different spaces to capture photos in. Plus! It's connected to The Wilshire Hotel which was a huge bonus for us. We didn't want to deal with shuttles and sad hotel after-parties at the end of the night. We wanted our guests to feel like they could literally roll from one room to the other (all while staying inside in the cold of December) and it was super convenient for everyone, including us! Lastly, the food! Not only will you not go hungry at The Wilshire, but your guests will rave about the quality (and quantity!) of food for days. I'm still dreaming about the cocktail hour and dessert cordials.
Our guests said it was the best wedding they've ever been to, and we know that's largely in part because of The Wilshire. We can't thank the staff here enough for all they did for us, and any couple would be lucky to have them host their wedding!
response 12/27/2019
Hi Marissa, you are absolutely AMAZING and thank you so much for your INCREDIBLE review!!!...
!! We cannot tell you enough how much we appreciate it and what a PLEASURE it was working with you and making your wedding day incredible!!! John, Kirby and Angela are the BEST around and we are so happy you got to enjoy their special hospitality and superior professionalism! Our Chefs, Erick and Ana are overjoyed you enjoyed their home-cooking and we call can't thank you enough for your amazing feedback! We hope to see you soon and wish you only the BEST BEST BEST life has to offer together!!!
elizabeth c
5.0
12/26/2019
Our daughter's wedding was held Saturday at the Wilshire Grand Hotel, catered by the Wilshire Caterers. There are not enough superlatives to describe the experience. We wanted to provide our most cherished and only child with a most memorable experience, without blowing the entire inheritance! John Bowes, the catering manager, patiently worked with us, shared his wealth of knowledge and experience, and helped us to do just that. He made even the most embarrassing questions easy to ask. Emails were answered promptly and clearly. Our captain, Kirby, and our daughter's bridal attendant, Angela, supervised a very well coordinated cadre of professional and most attentive staff members. We had many guests from Manhattan, Upper Westchester, D.C., and parts unknown, AKA, Colorado, Oregon and even PA. It certainly made it convenient for guests from more than ten states that the party was hosted in a hotel! I know that guests often schmooze the M & FOB, but so many of them told us it was the best or one of the best weddings they had ever attended. The selection of attractive party rooms, onsite well-appointed bridal salon and the lovely reception area all enhanced the experience. My husband would certainly feel I was remiss if I didn't mention the impressive array of premium liquors and liqueurs! Great food, great drink, great guests and a great staff that really knows how to pull it all together makes for one great party and we certainly had one!Read Less
response 12/27/2019
Hi Elizabeth,
THANK YOU so much for taking the time to write this amazing review of our ...
services and your GREAT experience with us, that's what it's all about!!! We are so happy you and your beautiful family had a blast with us. John, Kirby and Angela are the BEST at what they do and we are so grateful you took the time to share your experience enjoying their endless hospitality! We wish you and your family an amazing new year filled with only the BEST!
Love, Team Wilshire
Nicole F
5.0
7/25/2019
Can not thank Joel, Junior, and Samantha enough! Joel was our girl from day one she answered a billion questions in a timely manor and was there every step of the way. The day and night was perfect. Our guests were all blown away from the amount of delicious food to the great hospitality from everyone.
Kevin B
5.0
11/09/2018
My (now) Wife and I had our reception at your venue on December 1st and we were simply blown away by the entire experience. Overall, it was such an outstanding day and we are so thrilled that your team executed flawlessly on such an important day for us. Everything from top to bottom was just hands down amazing, but I did want to point out a few bright spots:
The staff overall were just great to work with and the food was outstanding. The bartenders and wait staff were very friendly and the chef executed very well with all the dishes that came out.
Junior and Angela were amazing hosts for us the entire evening. It made the night so easy for us, having them there every step of the way. They anticipated our needs and did so gracefully, as they had such a delicate touch is making sure every detail was executed against the entire evening. We cannot thank these 2 individuals enough for their attention to details and for being such a pleasure to work with.
John Bowes delivered an evening that Samantha and I will be talking about for the rest of our lives. From the moment we met John, we knew we were in for a special treat - he is actually the deciding factor in choosing your venue for our event, as he has such an excellent Sales presentation. Although he is an excellent Salesman, his delivery is even better. He guided us into making the best choices for our evening and gave us direction on the right touches for the guest experience. He was incredibly responsive, attentive, professional and just down right amazing. In fact, we want to get married again just to work with John and have this experience all over! I cannot be more appreciative of John and his effort in delivering a spectacular night for us and our guests.
Every person we have talked to has been raving about our wedding and we are just so thrilled to have chosen your venue for our wedding. You have an amazing staff and you should be proud of them.
response 11/09/2018
THANK YOU so much from the entire Wilshire Team for sharing your experience with us on the...
Knot and for the time you took to do so, that is SO beyond nice of you!!!
It was such a pleasure hosting your wedding day and we are overjoyed to hear about what an amazing wedding day you had with us! John, Junior, Kirby, Angela Joe'l and the rest of our team loved reading your phenomenal review and all the great things you had to say about us, we cannot thank you enough!!!!! Chefs Santiago, Erick, Ana and Riccardo loved to hear you enjoyed their cuisine and are happy to serve you whenever you visit us again!
Please visit us anytime and say hi to your extended Wilshire family!!!
We wish you both an INCREDIBLE life together filled with all the BEST life has to offer!!!
Love,
Team Wilshire
Chelsea K
5.0
11/05/2018
My husband and I are so incredibly happy that we chose Wilshire as our venue- we have nothing bad to say about it! From the very beginning, the staff members we talked with were amazing. The space is stunning, the food was amazing, and the service was top notch. All throughout the night, my guests were asking how we found this place because it was so amazing.
As said before, the staff members were amazing. Joe'l answered all of my emails very quickly and made sure that we were doing well, had drinks, ate something, and were enjoying ourselves the whole night. She, and our bridal attendant Angela, made sure that the lobby and ceremony space looked amazing and made sure that my whole day went by smoothly- the whole day would not have come together if it weren't for them! Angela was there with me throughout the whole night. She helped me with everything from making sure I had the right picture frames for the lobby, to bustling my dress- she was BEYOND amazing!!
There were many huge perks about this venue. There is a bridal salon downstairs in the basement where everyone was able to get ready, the hotel is connected to the venue, and the rooms are amazing, and there is a restaurant in the venue to use for an after party or a rehearsal dinner.
We are so happy with our choice to have our wedding at Wilshire!!
response 11/09/2018
Thank you so much for your kind words Chelsea and it was AWESOME hosting your wedding day ...
- we are so happy to hear you had as much FUN as we did!!!
You were both such a blast to work with and everyone here LOVED you guys!!! Joe'l and Angela are quite the dynamic duo and we are thrilled to hear you enjoyed their special hospitality on your most special day with us.
Thank you again for sharing your incredible experience and we wish you both a beautiful life together filled only with heath and happiness!!!
Love,
Team Wilshire
Samantha G
5.0
8/26/2018
We had our wedding last month at the Wilshire, and everything on that day was above and beyond our expectations. John and his staff are amazing and did everything in their power to make sure our day was absolutely perfect. From the moment we booked our date, John was there with everything we needed and was always very helpful. We didn't know what to expect when we started planning, but everything came together beautifully. Our guests loved the venue, raved about the food, and had a blast at our wedding. We can't thank John enough for everything that he did to make our day so special!!
response 08/29/2018
Dear Samantha,
Thank you so much for your kind words and it was truly our pleasure servi...
ng you and your Guests. John had a phenomenal time working with you both as well. We will send your compliments to our culinary team as well, they will be overjoyed to hear your amazing feedback!!!
Please visit us anytime and we wish you both an amazing life together!
Love,
Team Wilshire
Ariana B
5.0
6/24/2018
Choosing The Wilshire Caterers for our April 2018 wedding was easily the best decision we made in our wedding planning process! We fell in love instantly with the beautiful foyer, large and bright cocktail hour room and the breathtaking Grand Ballroom. From the beginning John B. was incredibly helpful with the whole planning process, and day of the rest of the staff was very professional. We, and our guests, had an amazing time. Thank you to the whole Wilshire team!
response 11/09/2018
Thank you so much from the entire Wilshire Team for sharing your experience with us and fo...
r choosing us to host your most special day! John B LOVED working with you as well and you're the reason he loves doing what he does!!! Like we all say, this is our passion before our job.
Thank you again and have an amazing New year together!!!
Love,
Team Wilshire
Francesco M
5.0
5/19/2018
Portuguese/Italian Wedding.... We got married June 3 2017. I cant believe its been almost a year from the GREATEST day of our lives. We were married on premises and it was the best and smartest choice we could have made. The entire staff, but more importantly Joe'l and Angela are the stars of this great venue. They made every one of dreams come true. Let me start with the food, being a Portuguese/Italian family that was our number 1 concern. Rest assured the food is PHENOMENAL and PLENTY. Second, the decor was amazing, we lucked out for a fantastic day for an outside wedding, but they assured us that if we had rain they would take care of things for us indoors. The staff is truly amazing, I cant say it enough. Third, Joe'l is the greatest person you can work with, every request we had big or small she said yes to. I still cant believe some of things we got to do/have at our wedding. Angela was our bridal attendant, she is on the same greatness path as Joe'l. She helped us have a fantasic wedding. We had a huge candy bar table (HUGE!!!) and she set it up for us. I felt so bad for her, bc we did get a little carried away. Angela and Joe'l helped us with everything, they made us feel so special and taken care of. Im telling you book the Wilshire Grand you will not be disappointed. If you know anything about Portuguese and Italians they are honest and will tell you to your face about any complaints they might have. This is the first time I never heard a complaint from our families, they loved it as much as we loved it. Im telling you, we still hear about our wedding from our friends and families to this day. Ill also admit we still talk about it all the time, its something we want to relive and because of the staff and great day we had, we will always have the wonderful memories of our special day at the Wilshire Grand. To Joe'l, Angela and the rest of the staff... Thank You, Francesco & Michelle
response 05/20/2018
Dear Francesco, THANK YOU so much for your incredible feedback and we sincerely appreciate...
you! Both of you and your families were such a pleasure to work with and we still talk about how awesome the two of you are! Joe'l and Angela are the BEST around and thank you for spreading the word, we are so happy you were able to enjoy their hospitality on your most special day! Please visit us any time to say Hi and we wish you both the best life has to offer. Happy (almost) Anniversary! Love, The Wilshire Team
Ronnie K
5.0
5/11/2018
After looking at four venues for our daughter's wedding reception, we chose Wilshire Caterers without hesitation. It was the best decision we made. We worked with our coordinator, John and he satisfied our every need or concern. Anything you asked of him was taken care of and done with taste. John was very accommodating and made the day perfect for all of us. Wilshire Caterers is not only beautiful but the food there is delicious as well. All our guests said the ceremony, cocktail hour and dinner were the best that they had ever attended. Since we had the most perfect April weather, the guests were able to sit outside and enjoy their food and take in the ambience. The service was impeccable throughout the reception. The main ballroom was lit perfectly and our tables were set up just as we expected.
The staff brought the bride and groom an array of food for them to sample after the ceremony so that they could bond and have some quiet alone time together before dinner.
It is without hesitation that we would recommend Wilshire Caterers for any special event. A five star rating is not enough for them. We would give them Ten Stars!
response 05/12/2018
Thank you so much for your kind words and we cannot tell you enough how much it means to h...
ear you had an amazing time enjoying our hospitality!
We work incredibly hard to ensure everything is perfect for our valued Guests - from the service, food and décor to the accommodations we provide - and to hear you and your daughter had a blast is why we do what we do!
Thank you again for your wonderful feedback and we wish your daughter an amazing life filled with health and happiness with her husband!
Love,
Team Wilshire
Nina A
5.0
3/14/2018
We were floored by what a great job the Wilshire did for our wedding. We were looking for a wedding venue that could provide class but cater to the fact that we were not looking for a standard wedding reception. They were on point. The Loft space was perfect for us, we added the lounge furniture for a club feel. The food was outstanding. My foodie friends sought me out to compliment the food. John Bowes was our point of contact, and that man is amazing. He will take excellent care of you. I highly recommend this venue.
response 03/15/2018
Thank you so much for your incredible feedback and we are so grateful for the opportunity ...
to host your wedding day! Our kitchen Team is so happy to hear you and your friends enjoyed their culinary creations and we completely agree with you, John Bowes is the BEST!!!! Thank you again for sharing your experience and we wish you and your husband the most amazing life together!!!
Dana B
5.0
12/17/2017
From the moment we walked into the Wilshire we knew that we wanted to have our wedding there. John was great to work with. He helped us get a day where we would be the only event and helped us get to the price point we needed. The cocktail hour was amazing. The amount of food and space was phenomenal. We loved that it had seating for over 150 guests. The ballroom was stunning and was plenty big for our 200 guests. Our guests are still raving about the food. The bridal attendant made sure that I had everything I needed all night. This venue was absolutely amazing and I highly recommend it for weddings!
Yaelle T
5.0
12/07/2017
We had our wedding here the first weekend of December. This place is amazing and so incredibly professional, they know exactly what they are doing and were always willing to help every step of the way. We worked with Joe'l from the start and she was by my side until the very end of the night. She was incredibly responsive to all my phone calls and emails, and her and the entire Wilshire team made the entire night run seamlessly. Neither me nor my family had to worry about a single thing - they literally took care of everything and we just got to enjoy our special day. I am so happy we had our wedding here and so thankful for everyone at Wilshire who put in so much work to pull off such an amazing day!!
Danielle S
5.0
12/07/2017
Everyone at the Wilshire was wonderful. Every second of the day went perfectly. John was marvelous with helping us to coordinate the food, the schedule for the day of the wedding, and everything else in between. The bridal attendant, Matre D, and staff also treated us so well and were very accommodating. The food was incredible. The venue is beautiful and I strongly recommend couples to go here.
Jamie G
5.0
11/19/2017
Wedding of my dreams! John Bowes is amazing! Everything was perfect!
Georgia F
5.0
11/16/2017
We had our wedding on Saturday 11/11/2017 and I can honestly say it was the best day of our lives. The Wilshire Caterers was absolutely amazing. The place is just beautiful. The staff is phenomenal. Everyone RAVED about the food. The plates are reasonably priced. Joe'l, the events coordinator was helpful and accommodating since the moment we met with her to book our wedding. She was there the night of our wedding and made sure everything was perfect and it was. Angela, the bridal attendant was wonderful, as well as Junior, Kirby, and the rest of the staff. The cocktail hour stations were absolutely astonishing as well. The staff was accommodating with our families and made sure everyone was satisfied. I can't say enough good things about this place. I, ONE THOUSAND PERCENT, recommend this place for your wedding. I'll never forget it.
response 01/11/2018
THANK YOU so much for your incredibly kind words and amazing feedback!!!
Joe'l, Junior, K...
irby and Angela are the BEST around and we are so happy you were able to enjoy their hospitality and service on your most special day! They cannot thank you enough for sharing your experience with them on the Knot!
Thank you again from the entire Wilshire Team and we all wish you both an amazing life together filled with only the BEST!!!!
Love, Team Wilshire
Elisa P
5.0
10/24/2017
The Wilshire was beyond all our expectations for our wedding. As soon as we visited the venue and met with Joe'l, we knew we wanted to book it. Joe'l was AMAZING to work with and truly made the wedding planning experience so smooth. She answered all my questions, was very patient with us if we changed our minds or were indecisive, and made sure we had the time of our lives on our wedding day! My bridal attendant, Angela, was fantastic, making sure I had everything I needed, and was where I was supposed to be at the right time. The maitre d's, Kirby and Junior, we phenomenal as well. We had our ceremony in their beautiful outdoor space; however, if we had needed to have it inside due to weather, they set it up beautifully as well! The food was fantastic, the desert room was outrageous (in a good way!) and the service was impeccable. I could not have been happier that we had our wedding here - it was the most perfect day and not without the help of all the staff at the Wilshire.
Sarah A
5.0
9/17/2017
4/23/17
Joe'l is a Star... she was always available to answer any questions we had and was swift at responding to our emails.
The day of our wedding... the entire staff was so very organized and directed us step by step to make sure we didn't have any lag time lost in between. Junior, one of our Maitre'd s - he made sure the reception was executed as structured. Samantha, our bridal attendant...did an exceptional job... she had everything I needed before I could finish asking for it. Everyone is STILL talking about the cocktail hour... we hope we can attend a wedding here one day so we can have that experience as we were out taking photos. I can't think of one thing that went wrong.
The price was right, the staff was great, the food was fantastic...(FANTASTIC) and our wedding was everything we hoped for.
Sam L
3.0
8/17/2017
Overall, we had a great time at our wedding but there were a few details that we found to be disappointing on the day of.
Pros: Everyone enjoyed the cocktail hour, as there was plenty of variety, and the ice luge/martini bar was especially a hit
Cons: The lighting in the ballroom was hideous. We asked for natural, soft white lighting many times before the wedding day, but on the day of the wedding, bright pink and purple lighting was used. When we asked them to turn it off, they said that they couldn't. It was also very dark, and our videographer complained that the video would not come out well as a result (hoping that's not actually going to be the case when we get our video back). We also only wanted white flowers to be used, but it appears that the staff put out the purple flowers from the wedding the day before ours. I could see how they thought they were doing us a favor, as the flowers were still fresh, however, it was not in our wedding color palette.
For future brides/grooms, I would just advise to go over all of the details in writing with the venue staff, and designate a bridal party or family member to check on the execution of all of these details on the day of the wedding.
response 08/17/2017
Thank you for your review and we appreciate your feedback.
With regards to our complimen...
tary LED ballroom lighting, we would have been more than happy to change the color-wash lighting for you at a moment's notice with the touch of a button. However, after following up with the 3 Maître D's managing your wedding that evening, we have confirmed that no one was notified you wished to change the colors. We would have been more than happy to do so as we pride ourselves on taking the BEST possible care of our brides in every way possible.
With regards to the brightness of our ballroom, it would have been our pleasure to raise the lighting for you with the flip of a switch had we been made aware of your desire to do so. We work only to make your wedding day with us incredible and it is our sole purpose to take care of you in any way you would like.
We always try to save as many live flowers as we can for our couples from the event taking place the night before. This helps embellish your cocktail hour with no additional cost to you. While flowers are typically your florist's responsibility, we love going that extra mile to surprise our couples with something special on their wedding day. We apologize for the misunderstanding and had you notified your bridal attendant or any one of your Maître D's managing your wedding, we would have gladly removed them immediately from your cocktail hour room for you.
While we've never had anyone take issue with our ballroom lighting before, we appreciate your feedback and are happy to hear you had a great time on your wedding day with us. We wish you both a beautiful life together!
Jessica P
5.0
4/24/2017
From start to finish this venue did everything and more. John was helpful every step of the way with my obnoxious amounts of e-mails and always did everything in his power to make me smile. The day of John and Angela (my bridal attendant) were an allstar squad. Angela got me in and out of my corset backed dress (twice!) and was by my side all night and made sure I always had champagne in my hand. I would have been lost without them. They made me feel like royalty and made the day even more special than I ever dreamed. Days later and everyone is still raving about the food, the service and the venue itself. Thank you all so much for everything
Carlos F
5.0
4/18/2017
Everything was excellent. The room was decorated to our exact specifications. Mr. Bowes was very professional and friendly throughout the process.
Kelly C
5.0
1/09/2017
Having my wedding at the Wilshire Grand was the best decision I ever made! It was truly the most perfect venue and I couldn't be more grateful for the staff there. John was a delight to work with and helped me make all of the best decisions when it came to the wedding. We had a possible rainy weekend (okay fine it poured) but we were really wanted to have the cocktail hour outside in the slight chance of clear skies. John was so supportive and helped us to weigh the pros and cons. In the end we had the cocktail hour inside and he made sure every detail was just perfect and the entire room was beautiful. Everything went smoothly and exactly as planned. I never even noticed the staff whizzing around in and out of their places. And on top of it all, Angela was our bridal attendant and was 10000%! She was fantastic, my husband always had a drink ready and she was always there to help me when I needed. The food was incredible from start to finish. In addition we went to the hotel restaurant afterwards for a an after party which was extremely convenient because they closed down the space and let us continue our night until 2am. And having the hotel attached helped us seal the deal for picking the Wilshire! We are so lucky to h ave found such a perfect place and to get all of the love and support from John and his staff. Thank you thank you thank you 100,000 times again!
alanna M
5.0
12/17/2016
We had our wedding rehearsal dinner & blocked rooms here!! Planning everything was a breeze! The food at the dinner was fantastic and the hotel is beautiful our guests loved it!
Scott H
5.0
11/10/2016
I've worked in the Wedding Industry for 5 years so I've seen many venues. The Wilshire is hands down the best venue to have a wedding reception at in all of NJ. The professionalism, service, and food is top notch! Junior helped us plan our wedding and was always very accommodating. They went above and beyond to ensure our day was flawless. They're truly there with you every step of the way, which is great considering how stressful wedding planning can be. Our wedding day exceeded already high expectations given the impeccable track record The Wilshire has. The presentation of the food, the food selection, and staff made our day memorable for us and our guests. If you want to have a memorable wedding with people who truly care about your special day, book your wedding with the Wilshire Caterers and you will not be disappointed. They are first class and have my recommendation!
Troy G
5.0
10/01/2016
The Wilshire Caterers is a premiere Wedding Venue. You will get nothing but top notch service, and the best that a food and beverage team can provide. Joe'l and her team took great care of my wife and I. We would totally recommend anyone who is looking for a wonderful wedding experience to call the Wilshire!
response 11/05/2016
Thank you so much for the kind words and Joe'l is absolutely fantastic! We are so happy th...
at she, along with the rest of the Wilshire Team, was able to make your wedding day incredible! We had a blast working with you and thank you again for allowing us to do so!
Ashley J
5.0
9/20/2016
This is an amazing venue with amazing team!!!! We had our wedding at The Wilshire on 7/15/16 and it was nothing short of amazing! The director of catering, John, and his team did everything I could have ever imagined to make our special day perfect! We received numerous compliments from our guest about decor, the service they received and everyone loved the food! John and Junior were beyond helpful & attentive to any questions or concerns we had
We could not have chosen a better place for our special day!
response 09/21/2016
THANK YOU so much for the kind words and we are so happy you both enjoyed your special day...
with us - that's what it's all about! John, Junior, Kirby, Joe'l and the rest of the team truly enjoyed working with you on every aspect of your wedding day to ensure it was absolutely PERFECT!!!!
Thank you again and the entire Wilshire Team wishes you the BEST life has to offer together!!!
-Team Wilshire
Melissa M
5.0
8/16/2016
This place was absolutely amazing!! They made my special day literally the best day ever. Joe'l was super helpful and always there for me when I had a question- she was so quick to answer emails! The day of was perfect. Everything was set up perfectly. The staff was so attentive to us and our guests. The food and drinks were amazing. I couldn't have asked for a better day or better service! So happy I found this place on here!
response 09/21/2016
Thank you so much for the stellar review and Joe'l is the BEST there is! We are so happy y...
ou enjoyed working with her to ensure your wedding day was absolutely spectacular!!!!
Kenny C
5.0
8/14/2016
If your looking for a venue for a wedding then this is the place! Attentive to detail, extremely organized, & the best staff in the world. Travis is such a pleasure to work with. This man is on top of everything! My bride absolutely loved her bridal attendant Sammantha. Kirby is another gentleman I would request to have there. I honestly was amazed on how smooth the entire night went. Look no further and choose The Wilshire for your wedding. You won't regret it.
response 09/21/2016
Thank you thank you and we are overjoyed to hear everything was PERFECTLY to your liking! ...
Kirby, Travis, and Samantha are just a fraction of the incredible team at Wilshire Caterers that makes us what we are!
Thank you for your great feedback and for choosing us to serve you on your most special day!!!
Jennifer C
5.0
8/02/2016
We had our wedding in the loft space (The Loft @ 350), which has recently been redone and is even more beautiful than before - definitely not your typically venue space, which is what we were looking for (white stacked stone wall, exposed ceilings). The food was excellent - everyone has been raving about the mac & cheese bar at the cocktail hour! John was amazing to work with and very accommodating, he made the process very easy!
response 09/21/2016
John Bowes is the BEST and we are so happy you got to be one of our first couples to enjoy...
the newly renovated Loft at 350! We're sure the new tumbled marble wall will show up amazing in your wedding day photos along with our new LED lighting. Chef Matt, Mike and Ana are happy to hear you and your Guests enjoyed their culinary creations and THANK YOU again for sharing your great feedback!!! We wish you both an amazing life together!!!
Irene R
5.0
7/25/2016
My husband & I just got married at the Wilshire Grand Hotel on 6/25/16! Everything from the staff, to the food, to the ambiance was perfect. Joe’l helped us plan our special day every step of the way & was awesome! She was incredibly sweet, generous & extremely accommodating. She added special details to help make our day perfect and went above & beyond her expected duties.
The staff working our wedding was so incredibly polite, friendly, & attentive. Our maître d’ Cecilia was a complete angel! She was by my side the whole day & made sure to assist my bridal party w/ANYTHING they needed. While getting ready in the bridal salon, she made sure to keep our champagne bucket full, had all other beverages fully stocked throughout the day & assisted w/the espresso machine. During the reception she made sure my drinks were always full & fresh throughout the entire night. At the end of the night she packed all of our things from the bridal salon onto a cart & wheeled it to our hotel suite. The captain of the night was also extremely attentive & continued to check in on us throughout the night to ensure we were fully taken care of. I was so impressed!
The food! Omg it was all so delicious! During our food tasting we were so torn on what to choose b/c everything tasted so incredibly good. They’re also great w/accommodating any of your guest who may have dietary restrictions & will make special dishes for those in need. The options for cocktail hr are endless! Our guest wouldn’t stop talking about how much they enjoyed it all!
The ambiance at the Wilshire Caterers is beautiful! The outdoor space creates such a gorgeous atmosphere that is perfect for an outdoor ceremony & the sparkling chandeliers inside help create a sweet whimsical feeling. The pictures posted online don’t do it justice. Once everything is all set up the place just sparkles!
A great plus about hosting your event here is you can have your guest stay the night at the hotel that is connected to the catering hall. However, I will admit dealing w/the hotel wasn’t the most pleasant experience. It’s difficult to get a hold of a manager & the people working the front desk don’t seem to know much. Also, the restaurant “Primaveras” is a DON’T DO. Although they aren’t associated w/the Wilshire Caterers, they are known to host “after parties” for weddings held here & I have to say, that was a nightmare. 3 days before our wedding the mngr Julio tells us he has a party booked right before ours & they decided to extend the length of time they booked the restaurant for. He said we would have to wait outside w/our guest for a full hour before we can use the space. My husband told him this was unacceptable & was not part of the agreement. Julio was very rude, aggressive & told my husband he was no longer allowing us to use his space. We were in utter shock w/his lack of professionalism & spoke to Joe’l @ the Wilshire Caterers about what happened. She was so apologetic (even though the restaurant isn’t part of the catering hall) & was quick to offer a solution. We decided to move our after party to a bar that is located 5 mins away & it was perfect! Joe’l spoke w/her mngr Travis, they called up the bar we were hosting our after party at & covered a large portion of our bar tab. This was so incredibly generous of them. They were simply amazing!
Overall we are so happy we had our wedding at the Wilshire Caterers. They did a superb job & really made our wedding a special day that I’ll never forget!
response 09/21/2016
Thank you so much for the kind and honest feedback and we are so happy to hear you both en...
joyed your wedding day with us!
Joe'l is phenomenal and had a blast planning your special day with you both. We are happy to hear she took care of any all issues you had and ensured your day was spectacular! (regardless of any hiccups along the way).
Should any issues arrive with either the hotel or restaurant, we are always right here to ensure they are fixed promptly and appropriately with your utmost satisfaction in mind. Ed Reagoso, General Manager of the Wilshire Grand Hotel, is more than happy to help remedy any issue our Guests may have as we work closely together to ensure each and every Guest visiting our property has a wonderful experience. If a manager cannot be reached at the hotel for any reason, Joe'l, Travis, John, Junior, or Kirby will always be here to get in contact with. Our direct line is 973-736-3240. Josephine, Briana, or Angela will be happy to direct your call to whomever you wish to speak with.
In regards to the after party at Primavera, we sincerely apologize for how you were treated and made sure to do everything in our power to make it right. Our management team had a personal sit down with the owner of Primavera to ensure every single one of our Guests is treated with the respect and kindness they deserve at all times.
If any of our valued Guests should still feel uncomfortable with any of the extra services offered on-site, we are more than happy to host after parties in one of our own rooms to completely ensure our Guests are thoroughly happy with the Wilshire experience.
Thank you THANK YOU again for sharing your praise and concerns with us and it was truly our pleasure to make your day SPECTACULAR in every way possible. You were both a sincere pleasure to work with and Joe'l still speaks about what a joy you were to work with.
-The Wilshire Team
maureen b
5.0
5/11/2016
I’m not sure the written word can do this venue justice. Wilshire is a feeling and a lifestyle we would all like to achieve. From the first experience meeting Travis to the last moment of the night of my daughter’s wedding. We felt as though we were part of a family, rather than just a customer at a wedding venue.
I don’t think there is another place that goes to the extent that these professionals did to bring the bride and groom’s dreams to fruition.
Cocktail hour was beautiful and delicious with a wide assortment of food and drinks. Our guests loved the Garden room and even better the patio with the fire pit and waterfall to enjoy during cocktail hour. The ballroom was breathtaking, the meal scrumptious, but even more important such impeccable service. Our family and friends remarked how wonderful the Wilshire was to them.
A huge thank you to Travis, we love your energy and vision. Angela, you fit your name (angel). Your calm and, poise and professionalism were amazing. Junior and John could not have been any more attentive. You have a very special place with an exceptional staff. I hope others get to experience The Wilshire Grand as we did.
Many of guest stayed in the adjoining Wilshire Grand Hotel. Ed Reagoso and his staff made their stay a pleasure. The Primavera Restaurant (on site) arranged for their after party and morning after breakfast, which helped to make the celebration continue. It felt like a destination wedding in town.
response 09/21/2016
THANK YOU for the absolutely wonderful feedback!!! We could not have summed up the Wilshir...
e experience better if we tried! (and we always try to surpass to the standards we set in the industry!)
Thank you again from all of! John, Junior, Ed and Travis enjoyed working with you and can't wait to see you again as a Guest at another upcoming wedding with us!
THANK YOU!!!!
Best,
Team Wilshire
Kelly S
5.0
4/21/2016
At this point I consider John part of our family. He went ABOVE AND BEYOND for us on our wedding day. It was because of him I had NO stress and NO worries. HIm, as well as the entire staff at the Wilshire were professional, caring, trustworthy, and on top of their game at all times. They were always one step ahead of us which made me have a perfect day. I wish I could give MORE stars. If you want a stress-less wedding, and a beautiful wedding, you NEED to have it at the Wilshire. People are STILL talking about our wedding and how beautiful it was. Also, the FOOD IS AMAZING. THat was the compliment I was getting all night about how great the food was! We love you John!
Lynda F
5.0
3/09/2016
Thank you beyond words to The Grand Wilshire for an amazing wedding! From day one you took time to help us and really understand what we wanted for our special day. The amazing hospitality to the deliverance. Everyone said they had an amazing time, how beautiful it was and the food was amazing (which is why we chose them). Tou always got back to me with questions in a great time and always willing to help me figure out how to do certain things. Thank you for the best day of our life! If anyone is wondering where to have a great time with a beautiful venue and amazing staff don't let them pass you by!
response 04/21/2016
Thank you so much for the incredible words and it is our sincere pleasure to serve you in ...
every and any way possible!!!
Abbie S
5.0
1/02/2016
After all the planning leading up to the wedding it's hard to believe it's over. We all had a wonderful experience working with Travis from the Wilshire Caterers who orchestrated and executed the evening so well from the beginning to the end. Our guests were taken care of every step along the way and the wedding ran smoothly and seemingly effortlessly.
You were always available, either by phone or in person, to address any concerns or questions that both the bride and groom and their families had. And you helped facilitate solutions that worked for both you and our families.
We especially want to thank Angela who, with her calm, efficient and friendly manner was always one step ahead in anticipation of the bride's needs. She was attentive,helpful and always pleasant even as we made sure that everything that we had left in Bridal Suite was accounted for at the end of the evening. Although she had responsibilities beyond taking care of the bride nothing was too much trouble to help us with.
We also want to thank Kirby for managing the reception, moving our guests from room to room in a timely, well organized way without any delay or confusion. Small details were no bother. He even held on to my glasses which I didn't wear under the chuppah, handing them right back to me as I walked out after the ceremony. He checked in constantly throughout the evening just in case anything came up that needed to be taken care of.
It was an absolute pleasure dealing with you and your organization.
response 09/21/2016
THANK YOU so much for your beautiful feedback and Travis, Angela, Kirby and the rest of th...
e team love making magic happen here at The Wilshire Caterers! We are so happy you chose us to serve you and we were able to share that magic with you on your child's wedding day!
We pride ourselves on being the best and setting the standard each and every day we come to work - THANK YOU so much for taking the time and energy to share your thoughts and praise with us - it means the world to the entire Wilshire Team!
Best,
The Wilshire Caterers
Cheryl M
5.0
12/30/2015
Several years ago, I attended a business meeting at The Wilshire Grand Hotel. I walked in and thought, "This is where I'm having my wedding." When it came time to plan the wedding, my fiance and I looked at several recommended venues, but none came close to the value and service offered by The Wilshire Grand. Travis was available for our every question. The food was endless and delicious. They were able to EXCEED our every request. Our guests, months later, are still raving about how much food there was and how delicious it was. With ongoing renovations, the site gets even more beautiful each time I visit. The staff was beyond professional and our bridal attendant, Cecelia, catered to our every need. They were so easy to work with and the price for what we go was MORE THAN FAIR. The Wilshire Grand made my wedding day dreams come true and I highly recommend what I believe to be NJ's best kept wedding venue secret.
response 12/31/2015
Dear Cheryl,
THANK YOU so much for the incredible feedback and we miss seeing you and Ry...
an!!! It was incredible working with you and thank you again for the opportunity to do so. Everyone loved working with you both and we are beyond happy to hear your kind words. Please visit again soon and we wish you an INCREDIBLE New Year together!!!
5.0
12/23/2015
My daughter & her fiancé first visited the Wilshire & met with John Bowes. They called afterwards with "we found our venue"! All parents & the happy couple met again with John B to see for ourselves. Fast forward to 10/18/2015. We used Connie the florist. She was a pleasure to work with. She totally understood our style. Jon of BK Limo was also great to work with. The ceremony was indoors & set up beautifully, but if you are lucky to have the warm weather the outdoor gardens are lovely for a ceremony. The décor upon entering is elegant, yet not overdone. Angela, the bridal attendant is amazing. She was always right there to help with everything. Cocktail hour was very impressive, along with a table of signature drinks ready for taking. We all received compliments for days after. John, Junior and all of the staff was absolutely fabulous.
This is an entire team of professionals who work together to make certain everything is as perfect as it can be. This is class but not pretentious.
This is the last of 4 daughters to be married, so you see I've done this before.
"Thank You" to all that helped make my daughters wedding "more" fabulous than she even expected.
5.0
11/29/2015
Sixteen months ago when my daughter got engaged, my wife and I looked at five different venues. A friend had their daughter's wedding at the Wilshire Grand and yes, it was grand. When it was our time to tour the different venues with my daughter and future son-in-law, we saved the Wilshire for last. So glad we did because when my daughter saw the venue and spoke with Travis, she fell in love with this place. From day one, the attention to detail was nothing less than "the best". Travis worked with both my wife and daughter as the two of them did most of the preparation. When the weekend arrived my wife and I were, in a normal sense, concerned and hopeful that all will go well. From the minute we walked into the venue, every detail we previously discussed was already taken care of. Even the behind the scene issues were at 100% The decor of the rooms, the cleanliness of the bathrooms, the gracious attitude of ALL the staff both catering and hotel, attention to detail with guest's food allergies...you name it, Travis made sure it was done to perfection !!
Positive comments even came from all of our vendors (photographer , florist, band) that the team at the Wilshire made it very easy for them to also do their best. We are now one week after the wedding and family and friends are still contacting us with rave reviews of their most enjoyable time at the wedding. I could not have spent any more money to make the event any more perfect for my daughter. I hope every couple getting married has the same positive and memorable experience as my children had. I do not want to ramble on, but in summary, all I can say is...Travis, thank you for making my daughter's wedding weekend as perfect and as memorable as possible. We look forward to working with you again when my other daughter is engaged.
response 09/21/2016
Thank you so much for the incredibly nice words and it was my pleasure working with you th...
roughout the process of making sure everything was absolutely perfect and more than what you expected on your daughter's wedding day!!!
Samantha D
5.0
10/20/2015
The Wilshire is breathtaking when walking in and that is what we loved about it. Every room in the venue is beautiful. The service and the food were amazing as well. Working with Travis through the whole step of our wedding was awesome. He is one of the nicest guys we know. We didn't want our planning to end cause we loved meeting with Travis so much. He was so on top of things and would answer any of my emails right away. Angela and Junior helped us the day of the wedding, I have never felt so calm through the whole planning till I met them. We were so happy with everything and would recommend this venue to anyone looking to plan their next celebration!
Tanya S
5.0
10/15/2015
We had our weddin at the Wilshire on 10/3/15. Everything was great and everyone was amazing to work with leading up to the day! On top of a great and beautiful venue, Angela, our bridal attendant was AMAZING! She took care of everything and even my wedding planner I hired for coordination was shocked by how great she is! She bustled my dress like a pro and was always there for me!
The only downside is dealing the actual hotel part of the venue but that aside, the Wilshire Caterers is a great venue!
response 10/15/2015
Thank you so much for the amazing feedback and from all of us at The Wilshire for the oppo...
rtunity to serve you on your most special day. You were both an absolute pleasure to work with and we are SO beyond happy to hear you had an amazing wedding day! Angela is absolutely incredible and a GREAT part of our team. Please visit us any time to say 'Hi' and we wish you both a fantastic life together!!!
Sincerely,
John Bowes and Team Wilshire
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The Wilshire Caterers
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