I first reached out to David and there was some confusion over his availability - first he wasn't available, then he was. After a week of thinking he wasn't available, he reached back out and said he was. We Skyped and got along well, we were v...ery excited. We wanted a low-key, non-religious ceremony. We talked for a good hour about what we wanted and didn't want, I felt confident. We filled out the survey and I felt he knew a lot about us. We paid the deposit, and I was told we would get the ceremony 2 weeks before our wedding. 9 days out, I hadn't heard anything - so I reached out and asked about the ceremony (I wanted to make programs so I wanted to know before I ran out of time). He said he would get it to me by the weekend. I finally received the ceremony on Monday morning; 6 days before our ceremony. Reading through it, I was disappointed - I feel like he didn't listen to what we said during our first conversation, or really use anything from the survey. So I made tracked changes edits via Google Docs (his method that he gave them to me) and sent it back to him. I received an email back "got it". I just took his word on it, and moved on. I should have confirmed the ceremony with him, but the day of, we didn't do a first look so I wasn't at the ceremony site. I didn't see him until I walked down the aisle. I was a little upset by his outfit - he was wearing a seemingly multi-cultural/religious stole for our non-religious ceremony (if this is important to you I suggest talking attire; we did not! So that's on me). But quickly we realized; he was reading his original unedited ceremony. We were absolutely gutted standing up there; but there wasn't anything we could do. I realize this was a miscommunication on both of our parts, I should have pressed harder when I got his confirmation. Aside from that, his officiant style isn't something I liked. Most of the ceremony was word for word from Officiant Eric's website, which made me feel like we should have just done it ourselves and saved $400+. To top it off, I was frustrated that David left during cocktail hour without saying anything; he had RSVP'd yes and we paid for a dinner/open bar for him - yet he didn't stay. The following Monday I got an email asking for final payment (which we would have done at the reception; he just ghosted so we were unable!), no explanation on why he up and left. It wasn't worth the headache to talk about renegotiating the price so I just paid it to be done with it all. Overall, I was very upset. If you use David, I suggest printing your own hardcopy of the ceremony and being clear about attire if you want a non-religious ceremony.