You can’t beat the beauty of this venue. Everyone's pictures speak for themselves. It’s a freaking castle and it’s huge and romantic. However, navigating the venue's strict policie...s and inflexible staff proved to be the greatest source of stress in all our wedding planning, especially early on. Read on to see how Thornewood’s ridiculous policies can lead couples to throw good money after bad to make their day what they want.
Planning a large wedding here, with 165 guests, turned out to be far more challenging than we anticipated. Despite the assistance of some helpful staff members like Brittany, our overall experience was marred by the castle's rigid rules and regulations. Context: The reason that Thornewood is so touchy about some of these things appears to be that they are in a residential area and they are clearly very concerned with not disturbing the neighbors who are close by. That being said, their policies they use to achieve these ends are very rigid and at times illogical.
One major issue we encountered was with setting up a tent for our outdoor reception. When we initially discussed our plans with the venue ONE YEAR in advance, they assured us that hosting a reception outside with a tent would be no problem. However, when it came time to coordinate the 40' x 60' tent rental, we had a TERRIBLE time. The castle's limited rental hours clashed with the setup and takedown times required by tent rental companies, leading to additional fees and logistical headaches. Thornewood did not seem to anticipate this would be a problem, nor did they offer any helpful solutions until we were at our wit's ends. In the end, they graciously offered to let us pay them a couple extra $500/hour for Sunday morning just to accommodate the tent breakdown.
Music was another area where we ran into trouble. Thornewood's policy only allowed amplified music indoors, except during the ceremony. Despite wanting to have some low-key background music during our outdoor reception, we were told that even small speakers at a conversational volume level were not allowed due to noise ordinances. This meant we had to shell out even more money for a live string quartet, only to find that their unamplified music was difficult for guests to hear during dinner. Our best man checked and was told that yes, a brass band (120 decibels) would be okay but a cell phone speaker (70 decibels) would not. Despite being told we could have speakers outside for the toasts, they made us set them up inside the castle, pointing speakers at our tent. Many could not hear our toasts. :(
Another frustration was the venue's strict rules regarding children. We ended up paying for childcare for 40 kids, fearing that they needed constant supervision to comply with Thornewood. In hindsight, the kids were perfectly content dancing and playing games around the adults.
Despite these challenges, the day of our wedding went relatively smoothly, thanks in large part to our amazing wedding coordinator, Chloe Hix. But I can't help but wish we had been more aware of the difficulties we would encounter at Thornewood. The additional expenses and stress caused by the venue's draconian policies sucked.
Really consider the challenges and expenses associated with hosting your wedding here. While the beauty of the venue is undeniable, it may not be worth the hassle if you want a more flexible, accommodating setting for a larger group, and a more laidback wedding planning experience.