I will save you brides some time and say TTC is not even worth requesting a quote from. It is very clear that this company does not care about the needs/wants of their clients. They are very hands-off, schemey, really try not to be up front wit...
h information, and their communication skills are some of the worst I have encountered while wedding planning. When speaking on the phone with them, the agent kept interrupting me as I was trying to ask questions. I almost told her to just shut up and listen because I had to ask every question more than once since she wrongly assumed she knew what I was asking and could cut me off to answer.
In addition, I emailed them to try to get a custom proposal including a promotion they were supposedly running in July. The first email took 2 weeks to respond, and when she (a different agent than the one on the phone) finally did, they told me to just go online and put everything I wanted in my cart to get an estimate.
There are two problems with this that mean your "estimate" is nowhere near accurate:
1.) They advertise time and time again they customize menus, but they couldn't take the time to create the custom proposal that should go along with it. My fiance and I wanted a dessert that wasn't on their menu, but they told me they could do anything we wanted, even if it wasn't listed. But they don't tell you how much it costs for that item. And they wouldn't tell me when I asked, so it is intentionally I hidden cost.
2. They wouldn't tell me what the promotion was (even though I specifically asked about it in my first email, that question was just ignored). I replied on JULY 13, asking one single question - what promotional discount they were running. I have heard nothing back, despite sending a follow up. It is now August 1st.
In the month that I have gotten almost no communication from TTC, I have received very many timely responses, and detailed, itemized proposals from other catering companies, who are very up front with what different items cost. I am thankful TTC showed their true colors before I booked the, and luckily I was able to sign with someone else. I truly pity any bride who has to work with the unprofessional staff at TTC.