My sister used Tim Holmes Catering for her wedding three years ago, and I was very excited about using them for my wedding; however, I did not have a good experience with them. Over the last three years, they lost their small business charm and... I felt as though I had to fight with them to get answers to my questions. At first, I communicated via email while planning my menu, but not all my questions were answered, even questions regarding food allergies. My husband is allergic to onions and my sister in law is severely allergic to gluten. I asked about onions and gluten in specific dishes. My question about gluten was ignored and not answered, and even though I was told onions weren't present in our main dish, they were. My sister in law had nothing to eat, because, surprise, gluten was in one way or another incorporated into every dish, and my husband couldn't eat our main dish. I decided to meet in person with Sarah since emailing didn't seem to work, and when we were trying to work out a menu that fit my admittedly small budget, I had another customer lecture me about caterers. I was already frustrated about my experience with Tim Holmes Catering, so the fact that a stranger was allowed to interrupt our meeting to tell me what I was doing wrong was incredibly unprofessional. They were the one vendor I regret using.