TLC bridal made my wedding day awesome, by outfitting me in my dream dress! Finding a bridal shop appointment during COVID while working around my busy schedule was going to be a challenge, but Jay Jay was more than willing to work with me and ...to accommodate me- already, we were off to a good start! At my appointment, I had the pleasure of working with Kaylan. She was so sweet and helpful, and made me feel so comfortable at the appointment. I showed her some pictures and gave her a general idea of what I was looking for, and much to my surprise she came back with a handful of dresses that I loved. She let me decide if I wanted her to stay in the dressing room with me, and how much help I wanted- it is usually a little awkward getting mostly naked in front of a stranger but I felt completely comfortable with her. In no time at all, I found my dress. I tried it on twice as I was going back and forth. Seeing it with a veil and accessories was so helpful, as I think the whole package is what helped me to make my decision. The shop was very cute and comfortable, and they had a lot of accessories, and more than just wedding dresses. I was also told that they have a variety of sizes, I know that not every bridal shop is inclusive and it is just nice to know that TLC is an option to help everyone find their dream dress, no matter what size you might be. Kaylan helped me with scheduling and let me know when to expect my dress. I decided to sleep on it for one night, and when I woke up in the morning, I knew I had my dress. I called the shop and Jay Jay took my order and sent all the details to me over e-mail, right away. My dress was ready from the designer (Maggie Sottero) about 4 months later, and scheduling with Jay Jay was just as easy, to arrange my pickup appointment. I worked with Kaylan again upon pickup, and we tried my dress on and it was just as perfect as when I tried on the sample in store at my shopping appointment. I made the remaining 50% payment by credit card, and Kaylan and another associate had my dress all bagged and ready for me. The bag was really nice and sturdy, and I was so glad. They offered help getting to my car, but I declined. They gave me some information on dress preservation and sent me on my way. Thanks to TLC, Jay Jay, and Kaylan for helping me to find my dream dress and making me look and feel fantastic on my wedding day!