TLC Event Staffing

Everything was going well until guests kept coming up to me and my wife telling us that the bartenders were rude and having racists attitudes. We are of Mexican descent and of course most of our guests were also. The bartenders were rude, kept lying about what drinks were available (seemed like they didn’t “feel” like making certain drinks) and then lied at the end of the night. We had at least 20 cases of beer, water, sodas and bottles of liquor leftover. My groomsmen were in charge of picking up what was left. So one of them asked the bartenders for the rest of the beer to which they replied “there’s none left.” We knew that wasn’t true so he insisted. They replied “I don’t know what beer you want me to give you if there’s none left…” luckily he helped me unload everything so he looked around and found all the left over beverages hidden. Although this didn’t ruin my wedding, nothing could, we’d hate for any other families to experience the level of disrespect our guests received. Not only did we have complaints, but according to the owner of the Stoney Ridge Villa, they had complaints the week before. Why keep using a company that is negatively affecting your guests? We’re paying for a service, this is not volunteer work. And of course, wedding prices are not regular prices either. We tried to resolve this with the owner of the company, Terri Elder, but she just gave empty apologies and excuses stating “When the bartenders close the bar, all of the alcohol that was at the bar is boxed back up and taken back into the kitchen and placed on the counters to be loaded by the family.” Which begs the question… how is there no beverages left if the bartenders are the ones leaving out the rest of the beverages in the kitchen for the family to pick up? The beverages were hidden in cabinets btw. This was intentional. Please take this into consideration before hiring this company or booking this venue since it’s mandatory to hire this company when booming Stoney Ridge Villa.