About this vendor
Come experience the excitement of filling your home with gifts that will create memories for a lifetime. We have a beautiful selection that no one else carries in Austin! Once you register with To Have & To Hold you will receive free gift wrap and free delivery to the venue location! We look forward to helping you create your own custom registry!
One of a kind STORE, One of a kind GIFT, One of a kind SERVICE!
Reviews
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4.6
out of 5.010 reviews
Dixie is an amazing person that goes above and beyond for her clients and community. She loves what she does, is extremely talented & creative and it clearly shows in her store To ...
Have & To Hold! I highly recommend visiting this store and team for your custom gifts, stationary and local one of a kind finds.
HOLY COW YA'LL! I stepped in this store thinking I could get a dress (as google says Bridal store) but I came out with my SAVE THE DATES, INVITATIONS, CUPS for my signature drink,...
koozies for the beer drinkers, matching napkins, welcome sign and all my Bridesmaid gifts and ideas for the Grooms! I had NO idea I would be able to get all this done in one stop. It is AMAZING!! Dixie is AMAZING!! I don't have to worry or stress ANYMORE!! Now I am just trying to get her to be my wedding planner lol. You need this store and Dixie in your life if you are planning a wedding. HANDS DOWN THE BEST PLACE EVER!!!!!!!!!!!!!
Working with Dixie was the best experience a bride could ask for, no stress at all. We ordered koozies for our wedding. I didn't know there were so many different designs and ways ...
koozies were made. I told her what I was looking for and what I was looking to spend. She pointed me in the right direction and told me what I needed to do. Dixie was great and so much fun to work with.
If you are getting married - STOP IN THIS STORE. Dixie - the Owner literally takes care of everything. She has created a place where you can do save the dates, invitations, all yo...
ur Bridesmaid/Groomsmen gifts, parent's gifts, cake toppers AND YOUR REGISTRY. Make sure to talk to her about that because it is AMAZING. My family still talks about how Dixie was so awesome and how she took care of them when buying a gift. I walked in with ideas of Etsy and she did them and I didn't pay for shipping! She is full of ideas and creates so many options to make sure your day is about YOU!! I didn't stress about anything and she was a phone call, text or email away when I needed her. She truly cares about her Brides and when the wedding is done you have gained a friend and another great store to shop in for awesome gifts since she does that too! I cannot say THANK YOU enough for this amazing store and for Dixie and all of your help!
Dixie is absolutely a joy to work with! She helped me find the perfect save the dates, invitations, and RSVP set for our wedding! She was able to customize it to my liking and made...
sure every detail was perfect. In addition, she also provided us with the best napkins and cups for our big day! They were perfectly customized and couldn't have been a bigger hit! Unfortunately, when I received my save the dates, the printing company had made a typo even though the proof was correct. I called her immediately, and she was able to get a new order processed with the company that very next morning, free of charge for us, and they turned out perfectly! Dixie was more than just an integral part in our wedding planning journey, but she also became a true friend and supporter during some tough situations we encountered during our wedding planning process. I can't thank her enough for all that she did for us. Plus, her store has the cutest things ever! Go check her out if you haven't yet...you won't regret it!!
To Have and To Hold is an amazing store and Dixie is the best! We met Dixie at a bridal show and were immediately impressed. Dixie assisted us with setting up our registry as well ...
as bridesmaid and groomsmen gifts. She was able to customize our order to our needs! We had no issue and the best experience. I would recommend this store to anyone!!
To Have & To Hold and Dixie are beyond amazing!! Great customer service and communications. Dixie went above and beyond to make sure our daughter and son in laws gift were delivere...
d to their shower and wedding. Guest were able to order online with no problem. Monogrammed items are not in stock which is normal for all businesses but Dixie orders them and we received them in a very timely manner. I just can’t say enough good things about Dixie. She is amazing. I HIGHLY recommend To Have & To Hold. You will love Dixie and the experience.
AMAZING!! Where do I begin!! My husband and I got married 2 weeks ago and Dixie was absolutely amazing through the whole process!! She made sure all of our gifts were wrapped and d...
elivered to our engagement party, shower and on our wedding day! She was constantly checking on us to see if we needed anything! We ordered our custom koozies from her and they were perfect!! I can’t say enough good things!! She was wonderful and all of our gifts were so beautiful!! We love to have and to hold and will continue to shop there!! Thank you Dixie!!
Let down and disappointed are understatements for the service and treatment we received. We were so excited when we met with Dixie and began planning our registry. She was great! W...
e were sold on her great attitude and sales pitch. And then everything went downhill:
1. The entire process was never fully explained. Several complaints came from friends and family trying to place an order with her. There is no online checkout process. You have to call her. If she doesn’t answer, you leave a voicemail and she gets back to you.... whenever she wants.
2. We were told to lock in our registry because she would be ordering everything in advance... that was a lie. Nothing was pre ordered.
3. We were told she would deliver our gifts to one wedding shower and the wedding. We provided date, location, and time for our only shower..... she never showed. Then blamed us for not giving her all the information... which we did give. Never apologized.
4. Don’t expect a returned phone call or reply to an email or text message for at least 24-48 hours.. or not at all. I asked for a call to discuss my frustrations and concerns after she missed our wedding shower delivery and she never called. And again blamed us for not understanding her process.
5. We had to constantly reach out for updates on where gifts were/if they had shipped yet. One gift was purchased by a friend of ours in May and we just got it in September. (That gift was also supposed to be a gift delivered to our shower June 6th weekend). Apparently the item broke in transit- but she never bothered to give us an update. Instead we were left to wonder where our things were.
6. Our registry was full of errors that we had to tell her to correct... pricing was wrong, pictures weren’t showing to see what item you wanted to buy, even our name and wedding date were wrong!!
I could go on...
Stay away from this shop. Horrible customer service. We went to her as a referral and we wanted to support local shops in Texas. Biggest regret. Wish we never had worked with her.
We were clearly not a priority to her and a waste of her time.
Awesome place to get anything from wedding, wedding party to engagement gifts! I went in to get something for my friend that's getting engaged this weekend, and they're able to m...
ake her a customized "future mrs. last name" burlap makeup bag and stemless wine glass in gold glitter. They even had the "I'm Engaged -->" coffee cup! Can't wait to pick up my customized pieces in 2 days and be back for any future presents needed.
Contact
2000 S I-35, Round Rock, TX
To Have & To Hold