We first booked and signed the contract for the venue January 2019. The date for our wedding was set for May 2020. In the contract there is a clause that states "In the event TTF is unable to host the event due unexpected circumstances (an Act ...of God, natural disaster/state of emergency, change of ownership, or close of business), a full refund of any funds received toward the Venue Rental Fee will be provided back to the clients." After COVID hit in March 2020, things were not looking good for our May wedding so we decided to postpone to August 2020, thinking this would be enough time. During this first postponement, we had to sign an addendum with TTF stating that we could only change the date of our wedding and if a cancellation was desired, that we would forfeit our deposit. We signed it in the mix of working with all our other vendors to change the date and letting all our guests know. This was a very hectic and emotional time for us. Come end of July 2020, there were unexpected mandates/restrictions placed on weddings making it difficult to host a wedding with 100+ guests. After going through the first postponement and the roller-coaster of emotions, we decided it was best for us and our well-being to cancel the wedding in August 2020. Not realizing until after the fact that the revised addendum made it so we could not get a full refund. We kindly asked if they could honor their original contract we signed because this was an act of god, state of emergency, something we could not have foreseen. After some emails with Brittny (the special events & weddings manager) and a phone call with the owner, TTF offered us a refund of everything except our initial deposit and proposed that we could use the deposit to host a smaller wedding in the future for a few hours. So since we didn't want to lose out on our deposit money, we were forced to picked a new date. We purposefully picked a date way in advance, out of wedding season, on a week day so that we didn't have to go through all the roller-coaster emotions again. We picked Friday October 8th, 2021. We confirmed the new date with Brittny, signed a new contract for the date change and we were set. Fast forward almost an entire year later, I reach out to Brittny on June 21st, 2021 to follow up and confirm our October date at TTF because I wanted to start planning our wedding for the 3rd time. She said yes, so I went ahead and started to plan our wedding, again. I confirmed with all our other vendors as well, everyone was on board and ready to go. Deposits were made and I had just ordered new invitations when I get a call from Brittny on July 27th, 2021. She lets me know that we can no longer host our wedding on our confirmed date due to that day being overbooked and said we could pick a new date. This is just not okay. We wanted to cancel in the first place, now the date we chose ended up being "overbooked". We chose to not pick a new date and asked for a full refund and it was finally honored. I had to go back to all of our other vendors to cancel and try to get our deposits back from them as well. I wish that we could have gotten our money back in the first place because how was anyone to know how 2020 would go? I will say that I appreciate having a chance to speak with the owner and I appreciate that we ended up getting our full refund. It seems to be a beautiful venue. We just did not have a good experience with TTF and want other couples to be careful during this time of uncertainty.