4.6 out of 5 stars and 291 reviews
4.6
(291)Best of Weddings (9x).1875 S Bascom Ave. Suitte 134, Campbell, CA
About this vendor
For over 49 years Trudys , in The Pruneyard shopping center in Campbell, has been the go-to bridal salon for so many Northern California Brides, their families, and friends. Cherish your wedding dress shopping experience in our recently expanded 2 level bridal and special occasion dress salon, with one of the largest dress selections in the greater Bay Area. Click through to our website and to see our extensive selection of today's top designers. Trudys features gowns by: Allure, Allure Couture, Disney Fairy Tale Weddings by Allure, MoriLee, Calla Blanche, Eddy K Italia, Enzoani, Badgley Mischka, Elysee, Maggie Sottero, Rebecca Ingram, Kitty Chen, and more. Trudys is inclusive for every size bride. We feature sizes 6 to 26 in store to try on. Trudys is also proudly LGBTQ friendly. And yes, we feature an amazing selection of wedding gowns, but also beautiful dresses for moms and guests of the wedding, bridesmaids dresses, informal and reception dresses, prom pageant and much more. Sign up for our popular advance showings of the newest styles of the season, from the top designers. Share your perfect dress moments @Trudys Brides on Instagram. Go to our website to start your journey. Forever starts here... at Trudys Brides www.trudysbrides.com
Details
Accessories
- Cover Ups
- Jackets
- Wraps
- Hair Accessories
- Flower Crowns
- Headbands
Business Attributes
- Hispanic or Latinx-owned Business
- Woman-owned Business
Dresses
- Bridesmaid Dresses
- Flower Girl Dresses
- Mother of the Bride Dresses
- Shower & Party Dresses
- Wedding Dresses
Fashion Services
- Bridal Stylists
- Dry Cleaning & Preservation
- Group Discounts
- Online Ordering
- Plus Size Available
- Private Appointments Available
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.6
out of 5.0291 reviews
- Top reviews
- Newest first
- Oldest first
- Highest rated
- Lowest rated
Sort by
I just bought my wedding dress here a few days ago and the whole experience was so incredible. I got my senior prom dress here, one of my bridesmaids got her wedding dress here, and my mom got her wedding dress many years ago here as well - so it was fun for everyone to be back!
My stylist was Didi and she is amazing! It was so fun to work with her and she knew exactly what I needed in a dress. She read my emotions with each dress so well and she knew how to appease my guests and acknowledge their opinions while still prioritizing my needs. She also knew the store and what she had in stock really well - even though there are hundreds of dresses here! This helped me feel very supported and it eased the anxiety of wedding dress shopping since it can be very emotional. Before I tried on dresses she asked me about my wedding venue and what my vision was for a dress. I showed her some inspiration photos and even got to try on a dress I had screenshotted that she just had delivered in! I had two very different style options for my vision of a wedding dress and Didi ended up finding me the perfect dress that combined both! I was honestly envisioning something else on me in the beginning but Didi did such an excellent job with helping me find a dress that makes me feel like me! The dress I got definitely made me cry and that's how I knew it was the one! Even though the appointment is 90 minutes, I did get some extra time to finally decide on the one. I was able to take a bunch of pictures in my dress in the front of the big spiral staircase as well. I also had some anxiety around picking a size and Didi calmed my nerves so well by explaining how the sizing worked and some easy options that a seamstress can do to make the dress fit perfectly.
I definitely did not mind paying the $45 to book an appointment as the service was incredible. They also gave me a free branded T-shirt and bag! I got my veil here as well and they had a little bouquet for me to hold to see the whole vision put together (this bouquet made me realize I wanted a smaller one for my wedding so it doesn't cover up my dress so much - so now I'm saving some money on flowers!).
Highly recommend Trudys and I can't wait to come pick my dress up when it's delivered!
I was annoyed with having to pay for an appointment but thankful that I only needed that 1 appointment to find a wedding dress. Ordered my dress in June 2023 and it was ready to pickup at Christmas 2023 (wedding was November 2024 so not too worried about it). I felt super uncomfortable at checkout when it asked for a tip! Do the sales ladies not make commission? If so, that is super sad! I ended up giving the lady a custom amount (I always do 20% at restaurants, but in this scenario that would have been crazy!). Another thing was that my bridesmaids ordered their dresses there but I was getting mixed information on if Trudy’s offered a discount for bridesmaids if the bride ordered from there. The website states that they do get a discount on their bridesmaids dress but I asked in person at checkout and the lady said that she’s never heard of it (at the time I was thinking it must have been old information that wasn’t taken down) but then later when I had went to pickup my veil from there I asked again and they said that they do offer it, really would’ve been nice to know when the bridesmaids purchased their dresses!
Women yet again have to pay more "p***y taxes". You have to pay in order to try on a dress and tip the person helping you. When you finally pick your dress, you don't even get it sized to your body (despite paying hundreds to thousands of dollars for it). You get a generic dress size and then they give you a list of alteration spots for 10% off. It took 6 months for my dress to be made and delivered to the store only to of course need serious alterations and leaving a little over a month to get it done (which my alteration lady didn't seem happy about the "short notice" even though I went to her the very next day after I picked up my dress). I was barley able to get my dress back literally 2 days before I had to leave for my destination wedding. After the additional $500 it still didn't fit perfectly....
Also, I bought a necklace from Trudy's that had to be made and the day of me picking it up, it broke... I expected more from a high end Bridal shop.
When my now Husband got his suit from a high end store, he had to make an appointment but with no cost, they sized him and made his suit specifically for him. I know it's less work to make a suit but it definitely didn't take 6 months. Just shows how women get screwed over with all these additional costs.
There are not enough amazing things I could say about Trudy's Brides and their team! I first tried on dresses in September of 2023 and worked with Lilly. I had just had a few previous poor experiences at other dress shops and was nervous that this would be the same story.
It was not at all, Lilly was incredible! She asked great questions about my ideal dress and didn't pressure me into any dresses I wasn't immediately drawn towards. Additionally, after hearing what I was looking for, she told me she knew what dress I would pick and that I'd try it at the end. After a handful of gorgeous dresses that just weren't quite 'me', she put me in my dress and she was right, it was my dress.
She made the whole experience so enjoyable and fun for me and my group. My group was also so blown away that she knew what dress I would pick and the dress was perfect in every way. After I got measured and ordered the dress, the Trudy's team was responsive and so helpful with letting me know next steps.
I received so many compliments on my dress and have been quick to let them know about Trudy's Brides and to ask for Lilly!
Long overdue for a review as I found my dress on 02/25/2023 and my husband and me got married in March of this year :) Lili was a fantastic consultant and I love all the crew there! The dress fit me perfect and Lili helped me with ordering more applique which made my dress even more perfect! I will always recommend for future brides to come here and say yes to the dress! You will have the best service ever :)
Found my dream dress, under budget! The staff were so helpful and kind, and made sure that I absolutely loved my purchase. I did not feel rushed or pressured during my initial appointment, and did not make a purchase on the first day... but returned the next day to try my dress on again and ultimately purchase it, and they fit me in with little notice.
Judy at Trudys was phenomenal. She was patient, flexible, funny, creative, and determined to help me find my dress. And I did! Judy went above and beyond to help my family (mom, dad, grandma, and sister) feel comfortable; did extra digging to confirm the dress I wanted was available; and talked me through the ordering process. The entire experience was enjoyable and memorable, and I'm so grateful.
I found my dream dress at Trudy’s! I thought I wouldn’t find a dress on my first visit but Priscilla did a very good job! She came back with dresses that matched all of my visions. She was so patient, re-assuring and helpful when I was trying out some of the dress and I’m so excited to come back when my dress arrives! Thank you Priscilla!
I found my dream wedding dress at Trudy’s! The stylist at my appointment asked for my preferences in a dress including material, style, detailing, and what my chosen venue looked like. I gave her the details, and she picked out six different dresses that matched my request. I walked out of the store at the end of my appointment with the dress of my dreams! I am so appreciative of the staff at Trudy’s for all the help, and am confident that any bride-to-be will be able to find her dream dress at Trudy’s as well.
First of all, Rebekah is the absolute best!!! I had the most amazing experience shopping for my dress at Trudys. It was everything I dreamt of my whole life. I came in with a Pinterest inspiration board and a pretty clear vision, Rebekah took that and nailed it. After trying a few dresses on, we narrowed down the elements I loved most. She went searching again, did some kind of magic and came back with THE dress! I was treated so well, the whole staff was great. It was everything I hoped it would be. Thank you for being a part of my happily ever after!
Mary was extremely helpful in finding the perfect dress for my wedding! She asked a few questions and returned with a bunch of dresses that I described (including a particular one I was interested in)! She was very sweet and calming in finding the right dress for me. Sticking to my feelings worked out for the best and I said “Yes to the Dress”! She made what could’ve been a really nervous experience into a great one and we found a dress within an hour! Thank you so much for being so great! Cannot wait to come back for the dress when it arrives!!
I went into my appointment very worried that I wouldn’t be able to find a dress that felt or looked right, especially because I’m plus sized with a smaller budget, and looking for something a little weird for my spooky forest wedding. Leilani was amazing, though! She had a look at my Pinterest board then started pulling dresses and I fell in love with the very first one I put on! She let me try on quite a few dresses and even had me try some that were a little different from the style I favored just to see. She encouraged my bridesmaid to take photos so I could see them all later and was so friendly that it felt like trying on dresses with two friends. At the end she led me to the front of the store to take some photos in the beautiful lobby area and the owner stopped by to tell my friend exactly where to take the best pictures (the 7th step apparently). Leilani didn’t push me to buy the dress and was supportive of me looking around a little (this was my first appointment). When I came back to buy the dress a week later everyone remembered me and was so sweet, complimenting me on the dress. They let us take a few photos outside so I could see it without a mask and took some photos for us so I could have my bridesmaid stand next to me! I couldn’t have asked for a better experience!
I love Trudy's! The time spent trying on wedding dresses was so enjoyable. The woman that helped us was extremely knowledgeable and great at finding dresses that were within our budget. I found the perfect dress to wear for my wedding day!
Purchased my dress from Trudy’s last May after I saw how beautiful my best friends dress was. Amazing staff and so very help. Helped me find my dress in about one hour!
We had a great experience at Trudy’s and said “Yes, to the dress!” With the help of Jenn who was amazing. It was my second time trying on wedding dresses and Jenn was very attentive. All the dresses that she pulled fit the description of what we were looking for as well as the budget. She paid close attention to the details that we loved and ones that we didn’t, pulling out different dresses accordingly until finally she finally pulled out THE ONE. I definitely did not expect to have the cliche moment that you see on TV wearing this dress, but my eyes definitely did water. Excellent service and selection. Jenn is definitely great at what she does and highly recommend her as a consultant for future brides.
I love Trudys brides and especially Jennifer. Jen was so patient, kind, and incredibly accommodating. She took time to listen to me and helped me find the perfect dress. I never felt pressured or like she was pushing a sale, unlike some of the other bridal shops I went to. She had an upbeat positive attitude and made the whole experience fun and enjoyable. I have a hard time making decisions sometimes, but she really put me at ease. I’m so grateful for her help and guidance! I felt beautiful on my wedding day!
Trudys has a huge selection of styles and designers, which is what immediately drew me to them. It was easy to make an appointment, and it was such a fun day! I ended up coming back a few weeks later to actually "say yes to the dress," and they kept track of the #s and info of all the top contenders that I loved. My consultants were SO helpful and really understood the look I was going for, and helped me feel like I tried enough dresses on but didnt overwhelm me with options. It also didn't feel pushy or "salesy" whatsoever, they truly wanted me to love my dress. Thank you Trudy's for helping me find the dress of my dreams!
I visited Trudy's a few years ago to try on bridesmaid dresses that I wasn't even going to buy from Trudy's and they were so helpful regardless that I decided to come back for my wedding dress. Renee was my dress specialist and thank god because she was so down to Earth that I had a great experience. I don't need people to tell me I look pretty in a dress, I need people to be real with me and she 100% was. I was actually excited to come back for my second appointment after nearly cancelling my first one because I was so stressed out about picking a dress. The dress I picked, a Badgley Mischka, was STUNNING and I regret nothing about that purchase. I am only giving 4 stars because of the viewing appointment. For the viewing appointment I did not work with Renee, my understanding is the newer stylists handle the viewings. I felt like she didn't know me or understand me and artificially complimented the dress and how I looked in it. Maybe she was doing her best but the experience wasn't up to the standard Renee set. Wedding planning is a stressful time and picking a dress is one of the most stressful parts, we need professionals help with every part of this process. The experience would have been better if my viewing had also been with Renee.
I honestly am someone who HATES to complain, really! I wanted to start doing reviews (I just joined yelp as well) because I know a lot of times people are quicker to complain than give compliments, and it has been so helpful to me to read brides reviews. But I had such a negative experience at Trudy's that I feel I should warn other brides. I want to start by saying, my cousin actually got her wedding dress from Trudy's a couple years ago, and we had a wonderful experience. The woman we worked with was great, and we got to meet Trudy herself. It was really a magical experience. I heard that Trudy had actually passed away recently, and that her sons took over (not sure if this is true info). I am not sure if this has led to a decline, or if I truly just had a freak experience. The woman I worked with (Judy), did not make me feel important by any means. Most of the dresses she pulled were not at all what I mentioned I wanted (a couple even had characteristics that I specifically had on the do not want list). She made me put on the dresses by myself (she just buttoned), and tried to convince me every dress was "the one" before she even asked if I liked it or hated it. I actually found a dress I LOVED (A Maggie Sotero), which was almost the one when I tried it on again at the boutique I ended up buying my dress from. When she could tell I was maybe going to say yes, she invited the owners son (I'm guessing Trudy's son) to come look. At first I thought he was just great. I decided to show him the dress to beat from the boutique before, (which was a stunning Lillian West), thinking he could maybe help pull things that were more my style (since Judy wasn't really doing so). To my utter shock, he proceeded to talk badly on that dress saying that the cutouts looked like an accident and that it didn't fit my venue because it looked like a chapel dress (I'm sorry if anyone disagrees, but I personally would NEVER wear cutouts in a chapel and Lillian West dresses are EVERYTHING). I was so stressed out and mortified that I started to cry (Mind you, I was already exhausted from dress shopping and very hungry). Completely clueless as to why I was crying, Judy and the owners son started to say this was the most emotional I've been in a dress, and asked if I was saying yes to the dress. WHAT?! NO! I left in shock. I truly hope that this review will be a wake up call to them and ensure that no other bride has this experience.
Absolutely in love with the dress I got from Trudy's. My sister got her dress there 15 years ago as well. I didn't k kw what exactly I was looking for but the consultant helped me narrow down the shape and stayed (semi) within my budget. I didn't want to take it off!!
The staff at Trudy's was great when I was picking out my dress and accessories! They listen to what you like and how much you want to spend, and choose the best dresses to fit your needs. I LOVE my dress!
Trudys was an amazing experience. I had an appointment with Jenn and she was so sweet, listened to what I wanted (not the opinions of others), always made sure I was ok with the price of a dress before putting it on, and just made the experience so fun and stress free. We went 45 minutes over the appointment time and she didn't make us feel rushed or hurried at all (and I think it was her lunch break). She even welcomed us to come back after we'd had lunch and I had time to think about the dress. I would highly recommend Trudys and book an appointment with Jenn!
Love love love love my dress! Thank you for keeping me updated on shipping and delivery times.
Didi has done so well. I felt welcomed and cared about when looking for my wedding dress. She was mindful of my budget, my wedding Venue, and of what style would look flatering on me. I would recommend Trudy's for anyone looking for their wedding dress.
Loved my experience at Trudy's! My consultant Natalie was awesome and gave me great options to choose from that were similar to the inspiration pics I showed her! The newly renovated store gives clients a wonderful shopping experience and makes you feel so glamorous.
This was the first wedding shop I had ever been to, and had never tried on a single dress. I had about 8 guests with me for my try on. As we sat down my stylist asked me a few questions on my style and what I wanted in regards of dresses. She pulled about 8 dresses, none of which were even close to what I had explained to her. I kept pointing out to some dresses (brides nor guests are allowed to go look any any dresses on the racks) I saw right in front of my dressing room that seemed to be my style. She kept having me try on all the dresses she chose which were not getting any positive feedback from me nor my guests.
Half way through my fitting my stylist gets told the next appt after mine had arrived 1 hour early. After that the appt was ruined, the stylist was rushing me through the try on even though this was my scheduled time. Finally after trying on all the dresses she chose, she finally allowed me to try on two dresses I wanted to try on from the beginning (the ones I pointed out) and absolutely loved them. Each dress I tried on she told me I only have --- minutes left... only --- minutes left. Finally after being rushed out of my appt, she would not give me an of the information on the dresses that I had liked and disappeared to the next appt leaving me to ask the receptionist what the next step was for me to do. Very very disappointed after seeing so many good reviews. I ended up buying my perfect dress at the next bridal shop we went to!
I cannot say enough about how wonderful my experience was with Trudys. I had been to 4 other shops before coming to Trudys and my moms first question minutes into the appointment was "Why didn't we come here first?"
Vanessa beyond took care of me, my needs and my vision. She pulled 5 dresses and all five were EXACTLY what I described. I know my style wasnt easy in a time where tighter dresses are the trend and lace everywhere, but she nailed it. Each dress got better and better until the final one, it was it!
Can I also make a big mention EVERY DRESS WENT ON MY BODY. I am around a bridal 12/14 due to my hips/butt area and struggled not being able to try dresses on at other places due to my size. Heartbreaking. This was never an issue at Trudys. Even a dress I picked in the window (where I stood there and say dont love it, probably doesnt fit) I was able to try on, IN MY SIZE.
THANK YOU TRUDYS for an amazing experience. I love my dress and cannot wait to come back when its in!!!!
Trudy's is my absolute favorite place to shop for any special event. Both my sisters and myself got our wedding dresses fromTrudy's as well as our bridesmaids dresses. The experience there is phenomenal, its like a small family that is there to help you make your dress shopping less stressful and more impactful.
Mary and Judy were fabulous to work with! Store is gorgeous! Tons of inventory!
Trudys is where I found my perfect dress! The workers are all so nice and Trudy is magnificent!! She truly does care about all the brides.
First - I would like to thank my personal consultant (Melinda) very much for all of her assistance with helping me find my dream wedding dress on 9/25/16... I showed her a picture of what I wanted to try on and without any hesitation she immediately knew the dress and the designer. It was the very first one I tried on at Trudy's and I immediately fell in love... Melinda was very helpful, patient and attentive. She gave some good advise in regards to color, fitting and style. However the dress was pricey (way more than what I wanted to spend) - Yes I could have probably gotten it online cheaper but the experience was priceless.. I was very pleased and very impressed.
Thank you Trudy & Melinda for a wonderful experience -
Trudy's was truly a wonderful experience. I was well taken care of by my stylist, who led me to a semi-private room in the back that was surrounded by mirrors at all angles. I felt like a princess as I tried dress after dress. My stylist was on top of everything, constantly thinking of new styles to try on based on how I was reacting to each wedding dress, until finally she had me try on something I never thought to ask for - which turned out to be THE dress that I bought a few days later.
The atmosphere of Trudy's was calm and relaxing - no rushed, department store feel. When I came in to view/fit my purchased dress, we were put in a smaller area, not as polished area where we could see another person also trying on dresses - not as great an experience as the first one, but understandable. My second stylist was also good at picking out hair clip accessories but wasn't as good at finding the great boleros/sleeves as my first stylist did. I assume the inventory had changed. Still, I was able to purchase my accessories and was happy overall with my dress.
I had a bad experience going to other bridal shops. As soon as I walked in to Trudy's I felt the welcoming environment. I found my perfect dress with such little time. It was a great experience!
I had a very pleasant experience obtaining my bridal gown from Trudy's! After not finding what I wanted in my first appointment, I was accommodated with ease when I wanted to make a second appointment to see and try on Mori Lee dresses during a trunk show that lasted 2 weeks. My consultant stuck with me, was very patient, and ended up pulling a dress that I did not want to take off. She was knowledgeable and accessorized the dress in a way that matched my style. She truly listened, which is what is so important in finding your dress! Overall, I have had no complaints about Trudy's and continued on at the same location to obtain my bridesmaid dresses! Thanks you Trudy's Brides Staff!
I loved my experience at Trudy's! The woman who helped me was very sweet and pulled so many very pretty dresses that I wish I could have bought my three favorites. She really understood what I wanted. I had a fairly large group with me and they were happy to accommodate, all the girls had fun. I was put under no pressure to buy that day; although I did! When my dress arrived in the store, I got a phone call and made an appointment. I happened to have the same woman helping me try my dress on again for this appointment and I had another great experience. :)
I found this store to have a great selection of dresses and great service. The bridesmaids dresses are very nice too. Be sure to make an appointment in advance if you come here.
I had such a great experience at Trudys. I was nervous to try on wedding gowns because I'm plus size. Jen asked me a few questions and I showed her several pictures, then she went and pulled several gowns to try on. This was my first time trying on wedding dresses so I didn't know what to expect. Not only did I fit into the dresses, but a few were even too big! I felt so comfortable and beautiful in each gown. After a couple of gowns, I put on the most beautiful gown I've ever seen and had that "bridal moment" everyone talks about. I wasn't ready to decide that day so I went to another salon a few days later. The next day I went back to Trudys, tried on "the one" again and made my decision. I am thrilled that finding the dress was made so easy thanks to Trudys. Jen knew exactly what I wanted and what would look amazing on me. I am also proud to shop at a salon that has beautiful gowns for all sizes, especially plus size women like me. Thank you for an amazing experience and I can't wait to wear my dress in 8 months!
I worked with Didi and she made the whole experience fun! She really listened to what I was looking for and ended up with a few good choices. I got my dress a month earlier than expected and I love it even more! They have a good variety for all price points.
This was the first place I went to try on dresses, and then the last. The customer service and follow through was fantastic. I appreciate the attention to detail and wouldn't change a minute of the process.
There was a very specific Soterro Midgley dress I had my eye on and Trudys had it, and close to my size - not a 4 like the other salons only seemed to have in the area. The girl who helped me offered suggestions on several other dresses in a similar style which I really liked, but not nearly as much. There was clearly a HUGE selection of dresses. They also helped my mom with her gown too! She looked stunning!
Trudy's was a lovely experience! Their customer service is top-notch and their selection is astounding. My consultant was Mary and she really knew her stuff. She listened to my rambling descriptions of what I liked or didn't like about a gown and found the perfect gown I didn't even know I was looking for. I felt beautiful on my wedding day and that is thanks to Mary at Trudy's for helping me say yes to a dress.
I went in to Trudy's over two years ago and purchased my wedding gown. Didi helped me and was amazing! She asked me what I loved and pulled a few selections.. the first dress I tried on was "the one". I absolutely love my dress, so does my husband and so did everybody else at our wedding. Not only will you leave Trudy's feeling like you are a part of their family, but you will leave with a beautiful designer gown. There's no way you will step foot out of there without having purchased a gown. While I was there I had the pleasure of meeting Trudy and she is so kind and so sweet. She and her team are the best!
After a few months searching for the perfect gown, my mom took me to Trudy's Brides, which is where she had purchased her gown from Trudy over 28 years ago! We showed up and Trudy greeted us and introduced us to the gal who was going to assist us (I think her name was Mary). She asked me what I was looking for, went and picked out 6 dresses and had me try them on, one after the next (eliminating one each time- which made it so much easier than other stores where I searched aisle after aisle completely overwhelmed). She picked one gown that was very different from all the others and it was the last one left in the room. I wasn't planning to try it on because it wasn't what I had envisioned, but after a little encouragement from my mom I agreed to give it a try. I tried it on and it looked amazing. Walked out to show my bridal team and they all started to cry! I said yes to the dress and the rest of the process was quick and easy! Trudy even helped me to get the bracelet I had tried on that day, 10 months later when I decided I had to have it. The entire staff at Trudy's was so helpful and I was thankful to have found my dress at the same place my mom found hers years ago!!
I recently went shopping for my dress and could not have had a better experience than I had at Trudy's. My dress consultant Sarah demonstrated exquisite customer service. She listened to me and heard me when I was telling her how I envisioned myself on my wedding day. She delivered that vision and more!
I bought my dress at Trudy's! After trying David's Bridal and basically leaving feeling terrible about myself (I am almost 6 feet, and received terrible looks from the consultant when I asked about extra length), this was refreshing! I worked with Mary, who only brought me dresses that she thought I would like based on my tastes that I had shown her off Pinterest and from magazines. I ended up with a dress I never thought I would choose, but I felt gorgeous in it!! I felt that I was wearing the dress, not that the dress was covering me up! I felt like a model! Mary made me feel confident about myself and I left there feeling great and excited about my wedding dress and veil! it is a little pricey, but I think it's worth it! How many times are you going to get married, anyways? May as well feel beautiful!!
My daughter and I came to Trudy's as the third bridal shop we visited. I would give Trudy's an A+ for the experience we had
Michelle Kent was our dress consultant. She was available right on time, looked over some of the photos we brought, and then whisked my daughter away to start trying on dresses.
She did an amazing job choosing things my daughter loved. After being in tears over the dresses she had tried on elsewhere, none of which she liked or felt good in, my daughter was literally glowing with the very first dress she tried on!
She tried on just 6 dresses, and loved them all, and finally chose the third one she had tried on. We had told Michelle our price guidelines, and most of the dresses she brought out were actually below that. The gown my daughter chose was beautiful - a lovely ivory silk-like fabric, with an elegant understated design and detailing, and very reasonably priced, from Madison James. It also felt good - not stiff and scratchy like the gowns she tried on elsewhere.
We had Michelle's full attention during our appointment - she wasn't running back and forth between multiple brides. She was in the dressing room with my daughter clipping the dresses to fit, and with us while we discussed each dress when my daughter came out to the big mirrored area where my younger daughter and I were waiting.
Michelle emailed us 2 days later, with an estimated arrival date from the designer, which was just 2 months. I guess the dress was in stock somewhere in the US, because just 3 weeks later, we got a call saying the dress was in, and we could pick it up.
They could not do the alterations for us, but recommended several outfits. We used Pruneyard Custom Tailors next to them for the alterations and pressing. They did a wonderful job and my daughter looked lovely on her wedding day and her dress fit perfectly.
So overall - we had a wonderful experience with Trudys, and would recommend them highly.
I, regretfully, purchased my wedding dress and bridesmaid dresses here. I do not know how this store has such high reviews and that is a huge reason I decided to go here to find my dream wedding gown.
The bridesmaid dresses were my biggest issue. All of my girls came to get measured and the salespeople were supposed to give them a suggested size to order. I went with their suggestions since they were the "professionals" and should know what they are talking about but my goodness. EVERY single one of my girls dresses were HUGE. I mean HUGE. I trusted the guidance of this store yet again and my maid of honor ended up once being told her dress was too large to even alter and she would have to get a new dress (3 weeks before the wedding) and ended up taking it somewhere else who luckily was able to alter the dress but it ended up costing nearly $300. That is a mistake so large (literally) it is inexcusable. Not to mention NO ONE ever called me to tell me my dresses were in. They were supposed to contact me directly since they will only hold your orders for like a month after they receive them and 3 weeks AFTER they got them I called and asked them if they were in yet and they said they've called me twice and left messages. I checked the phone number, it was mine. I never received one call. They also couldn't take the time to get my name right. Every time I called, they couldn't find my file because my last name was completely incorrect. I asked them to correct it so the next time I wouldn't have this problem...next time I called still not fixed. All of the dresses were marked with the names of my bridesmaids and the first names and last names were all mixed up so I couldn't tell which dress belonged to who. Totally unprofessional.
In regards to my bridal gown, I made an appointment and when I came in I really didn't have much of an idea of what I wanted. I wanted to try on different styles so I could decide what looked best on me since I have never worn such an extravagant dress (as most people haven't). I felt rushed, felt unheard and felt pressured into buying a dress I "thought" I loved. The woman helping me was very demanding of what I was looking for and I really was hoping for some guidance as to what looked best on me. I had brought along a few friends and my mother and of course they were saying EVERYTHING looked good so that was no help. So I was really depending on the guidance of the professional to help me go in the right direction in terms of style, etc. I told her my personality, how I normally dress, and every time I put on a dress informed her of what I loved and hated. She should have been able to pull dresses and narrow things down from there which she didn't. She only continued to bring in more dresses of what I didn't want and somehow ended up walking out of the store with a $1500 mistake. As far as dresses go they have a great selection but the sales people were terrible. Again, no one called me to even tell me my dress was in. I was pressured into buying this dress because if I bought right now I'd get this credit for this and this much off. Bologna. I ended up purchasing a second dress that I loved for my wedding and couldn't have been happier with.
I purchased my wedding dress and all the bridesmaids dress from Trudy’s. Definitely a one stop shop which made it super convenient and the customer services was always excellent. An appointment is highly suggested as it seems this place is always busy especially during wedding/prom season. The consultants were very patient with me and my group of ladies.
I had gone during a trunk show and purchased a wedding dress at the end of the day. I went home and changed my mind, called Trudy’s when they opened the next day and cancelled it. They completely understood and was gracious about it. I made another appointment during the Thanksgiving holiday with my consultant and she took the time to help me find THE dress.
Finding the MOH’s and Bridesmaids dresses was just as seamless. Our consultant was very knowledgeable in the brands, materials, colors, etc… which helped us find the right dresses. What they didn’t have in the store, they ordered for us. And a few of my out of town bridesmaids had no problems completing their purchase over the phone. Excellent customer service, highly recommended!
Best dresses. The owner is a snob but maybe that is why she has such pretty dresses. All the rest of the employees were kind. The first girl that helped me find a dress seemed rushed and frustrated with me. But still, Trudys is the best.
I don't wear dresses! And they made me feel comfortable! I had been treated poorly at another bridal shop because I am 6' and a size 16. The staff at Trudy's was kind and helpful and made me feel less out of place!
I had a wonderful experience dress shopping at Trudy's. Trudy's was my first stop based on reviews. The consultant I worked with was amazing - she understood what I was looking for, my tastes, what would look good on my body, and she made me feel at ease. It was exactly the experience that my mom and I were looking for while bridal gown shopping. Thank you so much!
the staff is undertrained or maybe they just don't care?
The dresses are beautiful no doubt! But if I could do it all over again I would not buy with them. They treated me really poorly. When I expressed my concerns they seemed to sympathize but not do anything about it.
One major issue, I live out of state and when I found my dress I also found a belt to add to it. I ordered and left back home. Months later when I returned to pick up my dress the belt was not with it... And I was informed it was a $400 belt and could not be ordered. In fact no belt could be ordered because of the time. Upset and annoyed they offered to see me a really used belt with only a $30 discount. Mind you this was $350 belt with missing beadwork and rhinestones with only a $30 discount. It was not right.
Also at no point during trying on dresses or buying dresses was I provided with a bra. Who does that? I was told there stock is low because of the location. Not cool.
Very unhappy with the service and lack of products.
Really elegant, pleasant ambiance and Trudy knows her stuff! I verrrrrry nearly bought a dress here, but the value wasn't quite as good as elsewhere. Amazing selection of gorgeous dresses, though! And Trudy works within your budget, which is nice (kinda juuuuust under though, but still under). :o)
What brought me to Trudy's initially was one of the Disney gowns which they had in my size for me to try on. Being a plus size gal, I needed to see the gown in person to see if it would work for my body shape. Unfortunately, it didn't look right on me, but they had plenty of other styles and designers with dresses in my size for me to try and see in person. I am a indecisive person, so choosing "the" dress was difficult for me. I went back to Trudy's three times before deciding, and they never once grew impatient or pushy with me, which I truly appreciated. I do not like being pressured. I ended up choosing a dress that the sample didn't quite fit, but the associates (DeeDee and Mary and Jen) there did a great job finding a similar silhouette and showed me what it would look like. DeeDee did a great job assuring me and she was right! I love my Casablanca dress! Martha also did a FABULOUS job altering my dress to fit me perfectly! I am very pleased with my experience at Trudy's!
My entire experience with Trudy's has been nothing but positive. I visited their store in December 2013, and had Kim as my salesgirl. She was fantastic and listened to all the things I loved and hated, and only pulled gowns in my price range. I put all my trust in her, and she definitely delivered!
Kim encouraged me to try on gowns that I wrote off, because I didn't like the way they looked on the hanger, and she was completely honest in the most gracious way when a dress was not very flattering on me. After narrowing it down to two choices, I finally decided to try on a gown she had pulled earlier (that I had rejected). I'm so glad I did, because I fell in love with that very dress and ordered it that same day!
Trying on so many gowns in an hour can be very overwhelming, and you naturally feel discouraged when each gown doesn't give you that "This is it!" feeling, but Kim was definitely patient with me, and so kind!
I ended up going with a Maggie Sottero Gown, which I absolutely loved!
I would definitely refer Trudy's (and I already have) to any brides out there!
Got my wedding dress here, it was the first dress I tried on and I had the biggest smile on my face when I did. After trying on several other dresses, the lady who was helping said after all these dresses I had the biggest smile with the first dress I tried on so she had me try it on again and I was just in love with it. Of course, I said Yes to that dress and it was the most beautiful dress I could have chosen!
Trudy's made the process of finding a dress so easy! They have a very helpful and informative staff who will understand your style and help you find a dress that looks like a million bucks, but not necessarily cost it!
I absolutely LOVED my dress so much! It was a little pricey but totally worth it. I was so close to buying a similar dress at David's bridal but my mother and the manager got in a huge argument over a small discount they refused to honor sending us off to Trudy's to keep looking. Well thank GOODNESS for that because I found a dress with 10x nicer quality of lace and fabric and much sweeter employees. I got a store credit of around $200 to spend on a ring bearer pillow, a flower girl basket, a belt for my dress and a fancy hanky.
I ended up buying all the bridesmaid dresses next door in their formal dress store and had good and bad experiences with employees there. One girl, Sarah was so amazingly helpful to both me and each of my bridesmaids that came in to get measured. She even let me in the store 5 mins after closing to pick up the dresses while another employee turned me away and huffed and puffed waiting for me to check out. Overall, if you're looking for great quality go to Trudy's!
They are really nice and helpful there at Trudy's. I did go on a day when the designer was there and they showed me only her dresses which is understandable, but I would have like to try different dresses on too. I ended up buying one that day and I love it. They made the experience fun and the turn around time on the dress was shorter than I thought it would be.
I was determined to find a wedding gown under $1K. I allowed myself $1K but really wanted to spend less than that. I have a hard time spending that kind of money for a dress. At other shops I expressed this to them and they kept on showing me dressed $1,200 +. When I went to Trudy's the consultant really listened to me and nothing was over $1K; most were well under! I found a great gown that looked high end...I was very happy! Everyone said it was such a great dress with lots of great details. I wanted "simple with a twist" and that is was I got!
I had a truly amazing shopping experience at Trudy's. The people who work there all care about getting you into the right dress for you. They made finding my dream dress a total breeze!
After going to a lot of wedding dress shops I went to Trudy's to look for a wedding dress. My appointment was with Didi and she did an amazing job helping me figure out the best dress options based on the pictures I brought in. At a few other wedding dress shops I felt that the staff just helped me into dresses, but didn't make any suggestions based on my body, style or vision. Didi brought in the Maggie Sottero Ascher dress, which was one of the first dresses I'd liked online, even though it wasn't in the photos I brought to the store. I immediately loved the dress but needed some time to think it over. I made an appointment to see Didi again a few weeks later. I wanted to make sure it was the right dress and actually picked out the same dress while browsing around the store. When my dress came in Didi helped me pick out perfect accessories too!
I had a great experience at Trudys. I felt like everyone was so sweet and helpful. I was really happy with the whole process and was so grateful they helped me find the dress of my dreams. I had gone to one other bridal shop prior to Trudy's and was definitely feeling overwhelmed by the options. They definitely made the process so easy by asking what styles I like, what my budget was, and making recommendations based on my body type.
I did my first bridal fitting at Trudy's Brides in Campbell. I was really impressed with their customer service--our attendant really listened to me and brought out dresses that matched my aesthetics and taste. Unfortunately, they were a little out of my price range, and lacked the variety of styles that I wanted, but I could see how a lot of brides would love their stuff. A wonderful store--really nice people.
My bridesmaids god their dresses from Trudys. They have a great selection and the girls that helped us were really nice.
I wish they had more sizes of the samples to try on. None of my bridesmaids were the size of any of the sample dresses they had to try on.
My hugest problem with Trudys was how the handled the shipping. We ordered these dresses in December for a May wedding. Someone called me about a week after the initial order to tell me that they wouldn't arrive until about a week before the wedding date. Unless I paid extra for rush shipping which still might only get them there 2 or 3 weeks earlier.
It just seemed a little shady and it just felt like another way to get an extra $150 out of someone. The girl on the phone tried to tell me that a week would be enough time for alterations but I find that hard to believe. And then they never called to say when the dresses shipped, and they sent me a postcard to tell me the flower girls dress had arrived, which I thought was really bizarre.
I had chosen Trudys because it was a more central location for all my bridesmaids. If I could go back and do it again I would rather have given more business to the shop I got my wedding dress from in Stockton.
I LOVED my dress! I wish I had a reason to wear it again! The service was exceptional. I provided them info on what type of dress I was looking for (lace, with an open back). She picked something I wasn't sure I would like but I truly loved it.
Both of my really good friends found there dress at Trudy's so I wanted to save this store for last in my hunt that was dress shopping. I went to five different stores and the selection at Trudy's far surpassed any other store.
Leading up to the appointment I worked with Diana and she was more then helpful. I emailed her a gazillion times with lists of dresses i was interested in (I mean seriously like a 15 bullet point list) and she responded with the prices and availability of all of them.
When it came time for my appointment I ended up buying the very first dress I ever tried on, but the kicker was it was $900 off! They were having their sample sale and let me tell you their samples are in top notch condidtion. I went to a sample sale at another bridal salon and I was appaled at teh quality. The dress was beyond dirty, the feathers were frayed and scattered (Pronovias Benicarlo) and I couldn't imagine purchasing it even after professional cleaning.
When I completed my purchase I was so overwhelemd and excited I had no idea I had to take it home that day! I was not mentally prepared, nor was my storage space and Trudy calmly reassured me they would hold it for 30 days while I figured it out. I was very greatful for that.
If I had to give one criticism it was that Diana didn't pull any dresses on her own. I would have liked to have had one suggested dress, even if I ended up hating it. On the flip side of that I think she knew I was a woman on a mission and with my long list of dresses perhaps there was no time for a meaningless pull.
All in all I would recommend them to any future bride!
I had an awesome experience at Trudy's! My advice - make an appointment for a weekday (weekends are too busy), ask for Didi (because she's awesome), and try on dresses that you didn't think you would like. Didi has an extreme attention to detail - she would tuck my bra straps in and clamp down the back side of the dress rather than right down the middle of the back so we could see the detail of the back. She is amazing! I ended up trying on several dresses on Friday, going to a few more places on Saturday (Haute Bride in LG and Bo Lee Bridal in Sunnyvale), and going back to Trudys to buy the first dress I tried on. I loved my experience there and would highly recommend it to anyone :)
Trudys Brides truly is the BEST place to get all of your formalwear whether you're the bride, bridesmaid, mother of the bride or even a guest! They are a one stop shop and the best thing about Trudys is they genuinely care about their customers.
The consultants and Trudy personally took time to talk to me about myself, my guy, my wedding and what I was looking for in a dress. They really listened and pulled dresses they thought were the best for me and even when they knew I had found my dress they let me keep trying on dresses until I was certain.
I found the most beautiful gown and had the best experience, I couldn't be happier with Trudys Brides they are the BEST!!!!
i absolutely loved my dress! after horrible service elsewhere, Trudys saved the day! they have amazing dresses!
I had found my wedding dress at another store (in another state!) and came here to buy it since this close to my house. The service they provided while in the store was decent, very nice and welcoming, but my problem is the size they recommended. It was a size too big and they did not let me know that you can order Maggie Sottero dresses with a shorter length (my friend informed me she did this). I had a big alterations bill and was not happy to have to pay it knowing I could have saved had they known what they were doing.
I bought my dress in 2006 and got married Sept 1, 2013 and my dress was still perfect. My father bought the dress for me and passed away in 2010- wore this dress in remeberance of him
I really had a wonderful experience finding a dress. I had no idea what I wanted and Michelle was amazing at reading my face to find just what I wanted.
Our first visit to Trudy's was just...fine. Although I was living out of state at the time, our consultant assured us that we should buy the dress in town, since the wedding was here, so I didn't have to travel with it, and it was one less thing to worry about. When the dress came in, I came to pick it up, and they were far less willing to accommodate our screwy time schedules. They actually told me that we definitely should have gotten the dress in my home state and traveled with it. The only reason I bumped up the rating to four stars is Martha. She did my alterations, and was fantastic. She does beautiful work, and is so fun and sassy, she makes the fittings go by so smoothly. I wound up going with a different pair of shoes (much shorter) in between my second and third fittings, and she re-pinned the hem of my whole dress in minutes, all the while telling me she was glad I found shoes I wouldn't fall down in. She's the best!
Thanks for helping me chose my wedding gown. So many complimented me how beautiful i look . thanks very much
Thanks for making me so beautiful with the wedding gown i got from you.
I love my dress. LOVE It!! Trudys is a great location and a beautiful store with a great selection of bridal gowns, bridesmaids dresses and gorgeous party dresses. Their prices are great and I got it all here, one stop shop. They are professional, helpful, and know what you need to look beautiful on your special day. I will definitely recommend this store to everyone I know and for all types of occasions.
This dress store had so many options and tons and tons of choices! I found the one here :) They don't have the perks that smaller shops have such as bridesmaids discounts or free veil.
We made an appointment at Trudy's because we heard they carried a vast range of different styles and price points. This turned out to be very true. Trudy's assigned us Shannon to be our bridal consultant for the appointment. This was my first time looking for a dress and I wasn't quite sure what I wanted so I told Shannon what I didn't want as well as my max price point. With zero judgement and lots of affirming words, she found me the perfect dress. The third dress Shannon brought out was the dress I got married in. I put it on, walked out, and both my mom and I knew that was the dress. Shannon did a great job remaining objective and left the decision up to me. I was also amazed that my satin dress was so high quality and SO affordable. We ordered the dress that day and Trudy's got it in plenty of time for alterations. Everyone I interacted with at Trudy's was helpful, polite, and prompt. I highly recommend going to Trudy's for a pleasurable and drama-free shopping experience.
I had no idea what I wanted and I was being very difficult and grumpy. The lady helping me stayed positive and in 5 dresses found one that I LOVED. My dress was perfect and even under what she said I would have to spend.
I am from the Bay Area so when I was visiting my mom she suggested putting a group together to go wedding dress shopping. I jumped at the idea and went to Trudys per a recommendation of a relative. My consultant, Didi, did an excellent job of listening to my wants and stayed within my budget. I also never felt pressured to buy. Since I don't live in the bay area they allowed by friend to pick up the dress for me. The dress also arrived 6 weeks early which was nice. My dress was a Maggie Sottero and they carry her line so if you like her dresses definitely go to Trudys.
From trying on the dresses, to follow-up phone calls about delivery date Trudy's had outstanding customer service.
I ordered my dress from the bridal section, and my bridesmaids ordered there's in the special occasion section.
Everyone was so helpful! I found my dress, and wanted to wait to purchase it until my mom and sister were in town (two days later). They didn't have any available appointments, so the sales women came-in early to let me try the dress on one last time for my mom and sister!
The dress came in about a month earlier than expected.
Would definitely recommend going to Trudys!